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Leading and Managing HEROes: How to Encourage Employee-Driven Innovation Based on Social Technologies

by Ted Schadler Josh Bernoff

The business of leading and managing HERO employees-Highly Empowered and Resourceful Operatives-is tricky. Innovators create disruption. Their ideas can threaten others, and a lot of those ideas will fail. In this chapter, authors Josh Bernoff-coauthor of "Groundswell"-and Ted Schadler outline three things a HERO-powered business must do in order to thrive: 1) Encourage innovation through leadership, as part of a strategy that everyone understands; 2) Allow HEROes to test their innovations rapidly, kill off what's not working, and scale up the rest; and 3) Encourage HEROes to collaborate across organizational boundaries, because the best ideas almost always cross those boundaries. Managers who succeed in HERO-powered businesses learn to tolerate a lot of trials and half-baked strategies while coaching their people to keep them in step with corporate goals. Using examples from Intuit and Dell, this chapter shows you what to do when your HEROes go into high gear-and how you can turn their innovations into scalable, companywide, collaborative activities. This chapter was originally published as Chapter 9 of Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business

Leading and Managing in the Social Sector

by S. Aqeel Tirmizi John D. Vogelsang

This book explores leadership and management in social sector organizations, which include, NGOs, non-profits, social enterprises, social businesses, and cross-sector collaborations focusing on advancing human dignity and social justice. It provides social sector leaders with an overview of current trends, issues, and challenges in the field as well as best practices to foster effective programs, sustain organizations and meet the growing demands of the sector. The enclosed chapters cover topics such as cross-sector organizational design, innovation for client services, gender management dynamics, policy advocacy, and the growing social entrepreneurship movement. The social sector is currently in a vibrant, dynamic, and exciting stage. The sector's role and relevance to advancing human dignity and social justice is greater than ever. The number and types of social sector organizations have increased exponentially around the world and are offering extraordinary and much needed contributions toward an array of social issues. The traditional NGOs and non-profit organizations continue to be an integral part of the global civil society. At the same time, the emerging organizational forms under the social entrepreneurship umbrella are providing new momentum and excitement within and outside of the social sector. The interest in social entrepreneurship is encouraging existing social sector entities to actively embrace and encourage innovation. This interest is also inspiring a new breed of professionals and organizations to contribute to the social sector. This trend falls under the larger social sector dynamic promoting the creation of "hybrid" and emergent organizational forms, which cross and combine the traditional non-profit and for-profit domains. Despite the increased interest, the social sector still faces challenges around the world. CIVICUS - an international group promoting civil society organizations and groups-- recently reported a rise in the restrictions on civil society activities in a number of countries through worsening policy and legal environments. Funding challenges for the social sector are thus becoming more significant. At the same time, the calls for social sector accountability and emphasis on results and impact are growing. This book aims to offer approaches and tools which allow for the bridging of demands between creativity and accountability, between inspiration and results, and between gaining individual commitment and shared ownership of agendas and achievements, all of which are needed to effectively operate in the changing social sector.

Leading and Managing Innovation: What Every Executive Team Must Know about Project, Program, and Portfolio Management, Second Edition (Best Practices in Portfolio, Program, and Project Management #22)

by Russell D. Archibald Shane Archibald

The primary cause of many project failures is that responsible executives, because of their lack of knowledge in project management, fail to demand that their managers and staff properly utilize the well-proven best practices, processes, systems, and tools that are now available in this field. This book remedies this situation by providing executives at all levels with the understanding and knowledge needed to best take advantage of the power of effective project management and thereby lead and manage innovations within their enterprise. In Leading and Managing Innovation: What Every Executive Team Must Know about Project, Program, and Portfolio Management, Second Edition, the authors present concise descriptions of The key concepts underlying project and program management The important characteristics of projects and programs How projects and programs are best governed and managed How to determine if the desired benefits have actually been achieved The book presents a list of 31 reasonable demands that executives can and must place on their staff members to ensure excellence in the way their programs and projects are created, selected for funding, planned, and executed. Placing these demands communicates to the entire enterprise that top management understands what it takes to achieve the best performance possible and fully supports the continuous improvement needed to ensure continued success. Leading and Managing Innovation explains how to measure the project management maturity level of an enterprise, benchmark against competitors, and identify where project management improvements are required. It discusses the many ways that an enterprise can derive substantial success and competitive advantage from increasing its project management maturity level. A helpful quick reference summary of all of the book’s key information is included in the final chapter. Armed with this information, you will be well-qualified to give excellent direction to your managers and staff to ensure that your vital capability in the field of project management—and how you manage innovation—is equal to or better than that of your competitors.

Leading and Managing People in the Dynamic Organization (Organization and Management Series)

by Randal D. Day

The current business environment requires that individuals, teams, and organizations are equipped to cope with an unpredictable marketplace and increasing competition. Organizations are forced to be kinetic, organic, and without boundaries if they are to remain successful. Given these environmental and marketplace demands, scholars must rethink the applicability of existing organizational theories and frameworks. In March 2001, a conference was held with the aim of developing and articulating this new model of organizations. Scholars contributed their expertise in areas, such as leadership, human resource management, negotiation and conflict, teams, entrepreneurship, organizational change, power and influence, and diversity. The contributors focused on their own area of expertise and considered how existing theories must be altered to fit a more agile, organizational form. Theoretical and empirical questions were raised, testable hypotheses were developed, and emerging themes were uncovered. The end result of the conference is this volume. It brings together the reflections of a diverse collection of organizational theorists and researchers on the implications of this new business model within their own areas of expertise. The book's goal is to inspire organizational scholars to develop a new theory and produce sound managerial advice for how to build and maintain a successful organization in a dynamic workplace. The chapters include a review of research literature with the highlights and citations that everybody working in a field must know, followed by how the research agenda is affected by the increasingly dynamic marketplace.

Leading and Motivating Global Teams: Integrating Offshore Centers and the Head Office (Best Practices in Portfolio, Program, and Project Management)

by Vimal Kumar Khanna

This book provides techniques for offshore center managers and head office managers to motivate and manage globally distributed teams, which are spread across the offshore center and the head office, and thereby achieve higher productivity. Readers learn how to integrate the offshore center with the head office to make the offshore team an extension of the head office. While integrating teams with the head office, offshore center managers can still retain independence and authority to meet team aspirations. <P><P>The book provides insight into devising new organizational structures to balance the authority and responsibilities of offshore center and head office managers. Head office managers responsible for managing globally distributed projects learn how to achieve a higher success rate on their projects and be better rewarded for their efforts in offshoring. Head office managers also learn techniques to make more significant contributions in their expatriate assignments to the offshore center. <P><P>This book guides both the offshore center managers and the head office managers to fully realize the potential of the offshore center, which can result in higher revenues and profitability.

Leading and Motivating Global Teams: Integrating Offshore Centers and the Head Office (Best Practices in Portfolio, Program, and Project Management)

by Vimal Kumar Khanna

This book provides techniques for offshore center managers and head office managers to motivate and manage globally distributed teams, which are spread across the offshore center and the head office, and thereby achieve higher productivity. Readers learn how to integrate the offshore center with the head office to make the offshore team an extension of the head office. While integrating teams with the head office, offshore center managers can still retain independence and authority to meet team aspirations. The book provides insight into devising new organizational structures to balance the authority and responsibilities of offshore center and head office managers. Head office managers responsible for managing globally distributed projects learn how to achieve a higher success rate on their projects and be better rewarded for their efforts in offshoring. Head office managers also learn techniques to make more significant contributions in their expatriate assignments to the offshore center. This book guides both the offshore center managers and the head office managers to fully realize the potential of the offshore center, which can result in higher revenues and profitability.

Leading and Transforming Organizations: Navigating the Future

by Kumaran Rajaram

Businesses must stay agile and be responsive to the complexities and disruptions brought about by digital transformation. The recent pandemic has also accelerated business digitization. Packed with insights and strategies, this book breaks down the roadmap to organizational success into core areas. It explains how companies can adapt, prepare, and optimize their business performance through strategic positioning, business sustainability, and crisis management. Rajaram describes strategic positioning as a mix of strategies for organizations to gain competitive advantage and ensure long-term success. He also talks about business sustainability and explores how organizations need to re-innovate their approaches to tap into opportunities created by the rapid changing customer needs and evolving environmental interventions. The book also illustrates how companies can navigate out of a crisis successfully. This book will be an excellent, essential guide for leaders, practitioners, and anyone who is formulating effective organizational strategies.

Leading Apple With Steve Jobs

by Jay Elliot

A former Senior VP of Apple shares how Steve Jobs motivated people to do the best work of their livesJay Elliot was hired personally by Steve Jobs, just in time to accompany him on the last of his historic visits to Xerox's Palo Alto Research Center, the visits that changed the course of computing. As Senior VP of Apple, Jay served as Steve's right-hand man and trouble-shooter, overseeing all corporate operations and business planning, as well as software development and HR. In Leading Apple with Steve Jobs, Jay details how Steve managed and motivated his people--and what every manager can learn from Jobs about motivating people to do the best work of their lives.Steve Jobs used the phrase "Pirates! Not the Navy" as a rallying cry--a metaphor to "Think Different." In the days of developing the Macintosh, it became a four-word mission statement. It expresses the heart of Apple and Steve. The management principles that grew out of that statement form the backbone of this book. Explains how to find talented people who will understand your objectives and be able to make a contribution to that effort Lists traits that can determine whether a person will be so committed to the vision that they will provide their own motivationExplains how to ensure that your employees hold an allegiance to the captain and to his/her shipmates, and also possess the ability to come up with original, unique ways to approach a problem, and be self-guided with a strong sense of directionLeading Apple with Steve Jobs will shift your thought paradigm and inspire you to assemble and lead innovative teams.

Leading at a Distance: Practical Lessons for Virtual Success

by James M. Citrin Darleen DeRosa

A timely and hands-on resource informed by lessons learned from Fortune 500 CEOs and executives Leading at a Distance provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift towards large-scale virtual work continues to grow and become a permanent fixture—by some estimates, 30% of the workforce will be working virtually – leaders must understand how to build virtual work environments that foster connected, engaged, and high-performing teams. Although some forward-thinking companies and not-for-profit organizations have made significant investments in technology and virtual collaboration, many others have simply joined the “Zoom culture” without fully appreciating what it takes to operate effectively at a distance on a sustained basis. Leading at a Distance is a timely, research-based, and highly practical guide for developing and implementing strategies for conducting high-impact virtual work, building trust, and enhancing team unity. Designed to help leaders shape organizational culture remotely, this must-have resource demonstrates how to conduct virtual onboarding for senior leaders, build top teams from a distance, manage accountability in the new virtual environment, and much more. A hands-on toolkit filled with compelling examples, expert insights, and invaluable advice, this book: Provides clear guidance on establishing effective leadership in the virtual workplace Offers practical approaches for establishing strong relationships, increasing employee engagement, and coaching from a distance Addresses ways to keep geographically dispersed team members aligned and accountable Illustrates creative ideas for boosting team morale Features an overview of the unique challenges facing leaders in the virtual workplace Discusses often-overlooked topics such as virtual hiring and onboarding Leveraging the authors' in-depth research and consulting experience, Leading at a Distance is required reading for anyone needing to adapt to a virtual way of working and develop their virtual leadership skills to maximize organizational effectiveness and performance.

Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition

by Dennis N.T. Perkins Margaret P. Holtman Paul R. Kessler Catherine McCarthy

Drawing on the amazing story of Shackleton and his polar exploration team&’s survival against all odds, author Dennis N. T. Perkins demonstrates the importance of a strong leader in times of adversity, uncertainty, and change.Part adventure tale and part leadership guide, Leading at the Edge uncovers what the legendary Antarctic adventure of Sir Ernest Shackleton, his ship Endurance, and his team of twenty-seven polar explorers can teach us about bringing order to chaos through true leadership.Among other skills, you&’ll learn how to:instill optimism while staying grounded in reality,step up to risks worth taking,consistently reinforce your team message,set a personal example,find things to celebrate,laugh small things off,and--even in the face of extreme temperatures, hazardous ice, scarce food, and complete isolation--never give up.This second edition of Leading at the Edge features additional lessons, new case studies of the strategies in action, tools to uncover and resolve conflicts, and expanded resources.An updated epilogue compares the leadership styles of the famous polar explorers Shackleton, Amundsen, and Scott, which transcend the one-hundred-plus years since their historic race to the South Pole to help today&’s leaders learn valuable lessons about the meaning of true success.

Leading Bank Leumi into the Future

by Allison M. Ciechanover Danielle Golan Joshua D. Margolis Nicole Keller

An unlikely but highly effective leader of a traditional bank, Rakefet Russak-Aminoach, simultaneously leads a classic change effort and an unconventional effort to innovate.

Leading Beyond Change: A Practical Guide to Evolving Business Agility

by Michael Sahota Audree Tara Sahota

This guide shows readers how to transform a traditional organization into an evolutionary one with a framework and mindset that offer a new way of leading and approaching change. Now more than ever, society is demanding change, and organizations are being asked to shift into more conscious and agile business practices. Yet, most of what people believe about leadership, effective workplaces, and how to create lasting change is either incomplete or outright incorrect. And even if the desire to change is there, understanding of how to achieve it is elusive. This book holds the key. It introduces the Shift Evolutionary Leadership Framework (SELF), which helps leaders create the understanding and application needed to evolve high performance. At the core of the book are dozens of business patterns that cut across seven dimensions of organizational functioning. The traps of traditional organizations are contrasted with the high-performance practices of evolutionary organizations. Authors Michael Sahota and Audree Tata Sahota explain the steps of leading beyond change—evolving beyond servant leadership to make the inner shift needed to unlock the practical skills and techniques.Whether readers call this shift business agility, Teal Agility, evolutionary, or the future of work, it is possible to create high-performing organizations filled with energized people who are able to surf the waves of change.

Leading Beyond Crisis: The Five Pillars of Transformative Resilient Leadership (APA LifeTools Series)

by Dr. George S. Everly Jr. Amy B. Athey

It's hard enough to lead in good times. It's even harder to lead in a crisis. This book teaches the art and science of transformative resilient leadership, a unique leadership style that focusses on spotting the opportunities that emerge from times of adversity, and leverages them to foster resilience and growth. With over 70 years of combined experience training leaders in business, military, sports, and other high-pressure settings, psychologists George S. Everly, Jr., and Amy B. Athey have garnered unparalleled insight into how the best leaders navigate the worst. This book distills their wisdom into practical, reader-friendly chapters and profiles leaders from classical and modern history who demonstrate the five pillars of transformative resilient leadership. Whether you are a CEO, frontline manager, director, teacher, coach, or other leader, you can learn to seize the unique opportunities afforded by crisis to achieve organizational, community, and personal growth.

Leading Beyond Sustainability: Six Aspirations for a Brighter Future

by Clive Wilson

The 2020s present a decade of unprecedented disruption. We have now reached a point where people are overwhelmed and numb to the ever-present news of threat after threat, and challenge after challenge. It’s time for leaders to tell a different story of six powerful aspirations – connection, vitality, peace, abundance, opportunity and wisdom. This is a vision "beyond sustainability", to inspire organisations and people to bring the best of who they are into service of the brighter future that is already emerging.Alongside the obvious disruptive challenges of climate change, wars and the pandemic, technology has evolved at a blistering pace. Through technological advances in five sectors – energy, transport, materials, food and manufacturing – we are already transforming the world as we know it. The book seeks to give readers the confidence that there is real hope for a brighter future for our world using these developments and other innovations.The text is supported by inspiring case studies of people and organisations who are already doing amazing things. Crucially, the book highlights the many ways that leaders and organisations can contribute to a better world and encourages dialogue between organisations and people who might not naturally connect. It describes 12 archetypes in organisations that must collaborate in teams to deliver solutions. It also emphasises the need for wise leadership and conscious alignment of everyone to our "brighter future".A manifesto for positive change, this is the perfect book to help turn the UN Sustainable Development Goals into action and to envisage a positive future for leaders at every level in organisations.

Leading Beyond the Ego: How to Become a Transpersonal Leader

by John Knights Danielle Grant Greg Young

The traditional leadership styles of the past are underperforming in a world of continuous transformation. Those that recognise this and learn how to lead beyond their ego will become emotionally intelligent and ethical leaders who are able to build strong, collaborative relationships, and create a caring, sustainable and performance enhancing environment. This new book is rooted in the experience of senior managers and the latest discoveries in neuroscience. It gives you the tools to overcome the challenges faced by new organisational and commercial structures, technological developments, increased diversity and rapid globalisation and succeed. An essential read for current and aspiring organisational leaders, HR professionals, executive coaches and mentors, Leading Beyond the Ego is a vital point of reference for anyone in a leadership position and who wants to embrace this new world and Transpersonal Leadership.

Leading Beyond the Ego: How to Become a Transpersonal Leader

by Greg Young

Building on the concept of Transpersonal Leadership, Leading Beyond the Ego offers a practical approach to becoming an authentic, ethical, caring and more effective leader.Rooted in the experience of senior organisational leaders and mentors, readers embark on a personal journey to innovate and enhance their leadership skills. Reflections are rooted in recent advances in neuroscience and acknowledge the challenges faced by leaders in light of new organisational and commercial structures, in a volatile and uncertain world. The reader is supported to transcend individual ego to develop beyond emotional intelligence to a higher level of consciousness and ethical behaviour; able to build strong, collaborative relationships and to create a caring, sustainable and performance-enhancing culture.Emboldened by the changing world and inspired by leaders around us, this new edition is enriched by new chapters on leading with purpose; managing (and benefitting from) diversity; health, resilience and well-being; sustainable leadership; and leading in complex adaptive systems. Every other chapter has been thoroughly updated and upgraded in the light of experience and feedback from readers, including a new section in key chapters challenging readers to put theory into practice.Learn how to lead beyond the ego! An essential manual for current and aspiring organisational leaders, HR professionals, executive coaches and mentors, Leading Beyond the Ego is a vital reference source for anyone in a position of leadership.

The Leading Brain: Powerful Science-Based Strategies for Achieving Peak Performance

by Friederike Fabritius Hans W. Hagemann

A cutting-edge guide to applying the latest research in brain science to leadership - to sharpen performance, encourage innovation, and enhance job satisfaction.There's a revolution taking place that most businesses are still unaware of. The understanding of how our brains work has radically shifted, exploding long-held myths about our everyday cognitive performance and fundamentally changing the way we engage and succeed in the workplace.Combining their expertise in both neuropsychology and management consulting, neuropsychologist Friederike Fabritius and leadership expert Dr. Hans W. Hagemann present simple yet powerful strategies for:- Sharpening focus- Achieving the highest performance- Learning and retaining information more efficiently- Improving complex decision-making- Cultivating trust and building strong teamsBased on the authors' popular leadership programs, which have been delivered to tens of thousands of leaders all over the world, this clear, insightful, and engaging book will help both individuals and teams perform at their maximum potential, delivering extraordinary results.From the Hardcover edition.

Leading Business Change: A Practical Guide to Transforming Your Organization

by Karin Stumpf

Most books dealing with change management focus on how companies reach their corporate goals, instead of on what individual leaders must do. Filling this need, Leading Business Change: A Practical Guide to Transforming Your Organization is an easy and fun read that will inspire you to think more closely about how you implement change as a leader.Th

Leading Business Change For Dummies

by Terry H. Hildebrandt MA, MA, PCC Christina Tangora Schlachter

Direct change expertly and lead your business to successChange is natural and good, but it can incite fear if not managed properly. Leading Business Change For Dummies arms mid- to senior-level managers with trusted guidance on leading, managing, responding to, and implementing change in the workplace. Packed with helpful advice and straightforward information, it gives you the skills needed to recognize the need for organizational change, deal with unexpected change, properly communicate a vision, prepare for structural change such as Mergers & Acquisitions, and address emotional responses to downsizing.Leading Business Change For Dummies serves as the ultimate roadmap for integrating and consolidating a multitude of personnel and organizational change initiatives. With tools for managing stress levels and advice on gathering and sharing information during times of transition, Leading Business Change For Dummies covers everything you need to know to achieve successful leadership in a challenging work environment.Sound, practical guidance on how to understand, lead, and manage change in the workplaceCovers operational and cultural elements that can ultimately affect the success of a transaction over timeInformation and tips for implementing change in the workplaceIf you're one of the thousands of managers who face change every day, Leading Business Change For Dummies has you covered.

Leading Business Teams: The Definitive Guide to Optimizing Organizational Performance

by William S. Kane Andrew Hill

In a rapidly changing world, businesses must create a high-performing, metrics-driven workplace environment characterized by respect, inclusion, teamwork, innovation, and overall harmony—and it must be manageable and sustainable. This book shows that returning to managerial basics will provide the way forward, as exemplified by legendary UCLA basketball coach John Wooden, the model for a new people management pathway: the SCORE paradigm. Generally considered the greatest coach in history, John Wooden’s recipe for team success was unique, culture-based, and ahead of its time. Building upon Wooden’s 21 coaching principles and his own 35 years of experience as a human resources leader, Bill Kane has created the SCORE framework to guide people managers in creating and nurturing effective teams and steering their organizations through times of change: • Staffing: Attracting and selecting talent • Cultivating culture: Defining how people should interact • Organizing and planning: The need for direction and focus • Reinforcing desirable behavior: Managing performance • Engaging your team: A leader’s role and responsibility Enlivened with stories from the careers of Coach Wooden, Andy Hill (a three-time national champion under Coach), and the author, the book clearly explains why each coaching principle works in practice and provides examples of success, as well as pitfalls to avoid. Readers will learn how to get the right people on their team, create meaningful participative and inclusive management practices, build a winning organizational culture, and achieve heightened results. New and experienced people managers and leaders in corporate settings, as well as business and organizational psychology students, will appreciate this timeless reference tool, a roadmap to help people managers—as their own “work-in-progress”—develop strategies for success based upon a proven and simple model.

Leading by Coaching: How to deliver impactful change one conversation at a time

by Nick Marson

Leadership used to be about telling people to go where you sent them– now it’s about persuading them to come with you.Old leaders needed to create an artificial persona of infallible authority to issue orders that were obeyed – today’s leaders need to uncover their own authentic leadership personality and bring that open and honest self to conversations that bring others to willing and lasting change.To do so effectively they need to unlearn old leadership behaviours and develop totally different ones. In Leading by Coaching Nick Marson shows how. Leaders are shown how to “Look In” to develop greater self-awareness, “Look Out” to others by utilising a coaching approach, and “Look Beyond” to face uncertainty, manage adaptability and acquire resilience.Marson’s approach is based on deeply researched principals, multiple social science disciplines, the latest cognitive, neurological and psychological research, and in-depth research interviews with over 20 CEOs and senior executives. It has been developed and refined over many years of practice. If leaders want to drive impactful change, they need to understand how to hold the coaching conversations that power it. They need to lead by coaching.

Leading by Example

by Fifty Lessons

Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find out-with Lessons Learned. Concise and engaging, each volume in this new series offers 12-14 insightful essays by top leaders in business, the public sector, and academia on the most pressing issues they've faced. The contributors share surprisingly personal anecdotes and offer authoritative and practical advice drawn from their years of hard-earned experience.The series launches with three volumes, each of which centers on a timely topic:· Leading by Example: Discover the secrets to leading effectively-from top executives at KPMG Worldwide, Quest Diagnostics, Virgin Galactic, and other giants.· Managing Your Career: Find out how to identify and achieve the career you want-from exceptional leaders at McKinsey & Company, Lloyds TSB Group, Heidrick & Struggles, among others.· Managing Change: Learn how to lead major transformation efforts-from successful change champions at Philips Lighting, JPMorgan Chase, Coca Cola Company, and other top firms.A crucial resource for today's busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world's most talented leaders.

Leading Change

by Michael Beer

Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes in such a way that internal commitment is developed and resistance reduced. Practical suggestions for developing these conditions for change are provided.

Leading Change: Leadership, Organization, and Social Movements

by Marshall Ganz

Leadership means taking on the responsibility of creating conditions that enable others to achieve a shared purpose in the face of uncertainty. In this chapter, Harvard Kennedy School lecturer and life-long social activist Marshall Ganz describes how leadership in social movements is distinct from leadership in organizations. He finds that the role of leadership in social movements extends well beyond the stereotypical charismatic public personas with whom they are often identified. He investigates social movement leadership and the volatile context in which motivational, relational, strategic, and action skills-and the capacity to develop these skills in others-play key roles. Who are social movement leaders? Where does social movement leadership come from, and why? How do leaders of social movements help others develop a personal story that connects and commits them to the movement? This chapter explores these questions by analyzing historic examples of social movements-from the Biblical story of Moses leading his people out of Egypt, to the American Civil Rights movement, the farm workers' movement, and the women's movement. This chapter was originally published as Chapter 19 of "Handbook of Leadership Theory and Practice: A Harvard Business School Centennial Colloquium."

Leading Change

by John P. Kotter

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