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Knowledge Management: An Interdisciplinary Approach for Business Decisions (Lecture Notes In Business Information Processing Ser. #221)
by Shaofeng LiuAs knowledge economies become increasingly important around the world, it is essential that organizations are able to transform their knowledge into a competitive advantage. This textbook offers an interdisciplinary approach to knowledge management written specifically for postgraduate students in business and management schools. Knowledge Management presents classic and advanced concepts, models and frameworks using a clear logical structure, which covers building knowledge competence, the knowledge lifecycle, and integration of knowledge management with business decision making. An overall framework illustrates links between chapters and ensures readers can gain a body of actionable knowledge rather than learning isolated, uncontextualized topics.Based on cutting-edge research findings and covering the most advanced IT and IS technologies, this book emphasises the need for knowledge management to span boundaries across organizations, supply chains and partnerships, rather than being limited to individual learning and sharing within businesses. Knowledge Management is international in scope and includes real world case studies and role play scenarios to show how theories are applied in practice, and "think back" and "critique discussion" questions to encourage reflective learning and critical thinking. This indispensable text provides a dynamic picture of the evolution of knowledge management and demonstrates its full potential to enable better business decisions. Accompanying online resources include PowerPoint slides for lecturers and exercise questions for students.
Knowledge Management: Theory in Practice
by Peter MassinghamAn overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting. Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field. Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts. The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools. Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.
Knowledge Management: Theory in Practice
by Peter MassinghamAn overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting. Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field. Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts. The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools. Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.
Knowledge Management
by Klaus North Gita KumtaThis textbook on Knowledge Management is a result of more than twenty years of research, teaching and consulting experience of the authors. This is the first comprehensive text which brings together European, Asian and American perspectives on knowledge-based value creation. This book is intended not only for academic education but also for providing guidance to managers, consultants, trainers, coaches and those interested to learn about organizations in a knowledge economy in business, public administration and non-profit organizations. Many case studies, examples, questions, assignments as well as easy to use knowledge management tools make this work a compendium for learning, and for implementing knowledge management initiatives.
Knowledge Management: Value Creation Through Organizational Learning (Springer Texts in Business and Economics)
by Klaus North Gita KumtaThis textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework.The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and easy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.
Knowledge Management: Value Creation Through Organizational Learning (Springer Texts in Business and Economics)
by Klaus North Gita KumtaThis textbook on Knowledge Management is a result of more than twenty years of research, teaching and consulting experience of the authors. This is the first comprehensive text which brings together European, Asian and American perspectives on knowledge-based value creation. This book is intended not only for academic education but also for providing guidance to managers, consultants, trainers, coaches and those interested to learn about organizations in a knowledge economy in business, public administration and non-profit organizations. Many case studies, examples, questions, assignments as well as easy to use knowledge management tools make this work a compendium for learning, and for implementing knowledge management initiatives.
Knowledge Management: Dependency, Creation and Loss in Industrial History (Routledge Focus on Industrial History)
by John F. Wilson Ian Jones Steven TomsThis shortform book presents key peer-reviewed research selected by expert series editors and contextualised by new analysis from each author on the subject of knowledge management in industrial history. With contributions on knowledge management, knowledge transfer, knowledge loss, knowledge creation, competition and co-operation in producing skilled employees, and ownership structures and their relation to knowledge management, this volume provides an array of fascinating insights into industrial history. Of interest to business and economic historians, this shortform book also provides analysis and illustrative case-studies that will be valuable reading across the social sciences.
Knowledge Management and AI in Society 5.0 (Routledge Focus on Business and Management)
by Manlio Del Giudice Veronica Scuotto Armando PapaSociety 5.0 points toward a human-centred approach by the use of modern, advanced technologies and artificial intelligence. This book explores and offers an overview of knowledge management embraced in the current scenario of Society 5.0, shedding light on its importance in a society that is increasingly digital and interconnected. The book enhances current managerial and economic research by offering the “human” side of knowledge management (KM) intertwined with the use of artificial intelligences (AIs). Each chapter explores KM from different perspectives, including entrepreneurship, innovation, marketing, and strategy, in a theoretical and practical way. They include insights from both practitioners and scholars, enriched by practical tools that can be used during laboratories, workshops and tutorials. The book presents evidence on how to manage KM and develop new knowledge in different subjects, with the aim of overcoming conventional KM strategy and show how business and society are connected with “power of subjective human knowledge creation”. Offering both new insights, research and practical guidance, this book will appeal to academics and students of knowledge management as well as digital transformation practitioners looking for ways to transition their organizations from knowledge economy to digital economy.
Knowledge Management and E-Learning
by Jay Liebowitz Michael S. FrankThe rapidly growing demand for online courses and supporting technology has resulted in a plethora of structural and functional changes and challenges for universities and colleges. These changes have led many distance education providers to recognize the value of understanding the fundamental concepts of both e-learning and knowledge management (K
Knowledge Management and Industry 4.0: New Paradigms for Value Creation (Knowledge Management and Organizational Learning #9)
by Eleonora Di Maria Marco Bettiol Stefano MicelliThe book discusses the opportunities and challenges of managing knowledge in the new reality of Industry 4.0. Addressing paradigmatic changes in value creation due to the development of digital technologies applied to manufacturing (additive manufacturing, IoT, robotics, etc.), it includes theoretical and empirical contributions on how Industry 4.0 technologies allow firms to create and exploit knowledge. The carefully selected expert contributions highlight the potential of these technologies in acquiring knowledge from a larger number of sources and examine approaches to innovation, organization of activities, and stakeholder development in the context of this next industrial revolution.
Knowledge Management and Information Tools for Building Maintenance and Facility Management
by Marcella Bonanomi Cinzia TalamoThis book describes the latest methods and tools for the management of information within facility management services and explains how it is possible to collect, organize, and use information over the life cycle of a building in order to optimize the integration of these services and improve the efficiency of processes. The coverage includes presentation and analysis of basic concepts, procedures, and international standards in the development and management of real estate inventories, building registries, and information systems for facility management. Models of strategic management are discussed and the functions and roles of the strategic management center, explained. Detailed attention is also devoted to building information modeling (BIM) for facility management and potential interactions between information systems and BIM applications. Criteria for evaluating information system performance are identified, and guidelines of value in developing technical specifications for facility management services are proposed. The book will aid clients and facility managers in ensuring that information bases are effectively compiled and used in order to enhance building maintenance and facility management.
Knowledge Management and Knowledge Sharing: Business Strategies and an Emerging Theoretical Field (Contributions to Management Science)
by Marco ValeriThis book contains a collection of chapters that provide new insights into traditional paradigms, approaches, and methods, as well as more recent innovative studies in knowledge management. It investigates the historical root of such interaction and how it evolved over time. The book examines the ability of an organization to recognize the value of new external information and knowledge, assimilate and apply them, which plays a critical role in determining innovative output. It introduces and highlights the importance of knowledge-sharing performance. In particular, it analyzes the knowledge-sharing process and its impact on the innovation capability and innovation performance of the firms. The book is an interesting read for both researchers and practitioners in this field.
Knowledge Management and Learning Organizations
by Carolina Machado J. Paulo DavimThis book focuses on knowledge management and learning organizations, showing how they realise entrepreneurship and innovation. Understanding knowledge management as the process of creating, sharing and managing an organization’s information and knowledge, and focusing learning organizations in their collaborations to promote continuous learning are two issues that are critical to the organizational success. As such, this book offers insights into the topic and the appropriate use of the tools and strategies that drive competitive organizations operating on an international or transnational scale.
Knowledge Management and Organisational Design (Resources For The Knowledge-based Economy Ser.)
by Paul S MyersThe first in the readers' series called Resources for the Knowledge-Based Economy, Knowledge Management and Organizational Design is a unique compilation of articles and book excerpts that describe how the management of an organization shapes the levels of knowledge transfer, innovation and learning. The collection draws on fifty years of management thinking and presents key issues facing knowledge-intensive organizations. The selections are concise, clearly written and present a rich framework of examples drawn from real management experience. Arranged thematically, the chapters discuss decision-making, organization structure, innovation, strategic alliances, managing knowledge workers and power relations. Represented in this volume are the ideas of influential academics including the late economist Frederick Hayek and French sociologist Michael Crozier, as well as world-renowned management thinkers such as Harvard Business School Professor Rosabeth Moss Kanter and Charles Handy.
Knowledge Management and Organizational Learning
by William R. KingKnowledge management (KM) is a set of relatively-new organizational activities that are aimed at improving knowledge, knowledge-related practices, organizational behaviors and decisions and organizational performance. KM focuses on knowledge processes--knowledge creation, acquisition, refinement, storage, transfer, sharing and utilization. These processes support organizational processes involving innovation, individual learning, collective learning and collaborative decision-making. The "intermediate outcomes" of KM are improved organizational behaviors, decisions, products, services, processes and relationships that enable the organization to improve its overall performance. Knowledge Management and Organizational Learning presents some 20 papers organized into five sections covering basic concepts of knowledge management; knowledge management issues; knowledge management applications; measurement and evaluation of knowledge management and organizational learning; and organizational learning.
Knowledge Management and Sustainability: A Human-Centered Perspective on Research and Practice (Citizenship and Sustainability in Organizations)
by Contreras-Medina, David IsraelBased on the importance of human beings as creators and managers of knowledge towards the achievement of sustainability in the current digital age, this book is an effort to present many studies taking individuals as centers of knowledge and starting points for environmental, social, and economic development. From various theoretical and empirical studies developed by researchers from Mexico, Colombia, and Brazil, this book presents, in an ordered sequence, the individual as the creator of knowledge, the role of human beings as knowledge managers with and for sustainability, the opportunities for knowledge sharing in virtual research collaborations for sustainability, and the advantages and disadvantages with and for sustainability from a human-centered perspective in the digital era. Moreover, this text describes the antecedents of competitive advantage in a sustainable cooperative network, knowledge management in technology projects, an empirical study of knowledge management of tutorial intervention, a model of processes and knowledge management to increase competitiveness, the role of Information and Communication Technologies (ICT) for managing sustainable practices, finishing with knowledge management trends with and for sustainability, from a human-centered perspective in the digital era. Offering an innovative approach, this book seeks to expand the understanding of the theme of knowledge management and sustainability from the perspective of the human resource as a generator of knowledge. There is mounting focus on knowledge-intensive work and sustainable development in the corporate world. In light of these trends, this edited volume will be of value to researchers, academics, professionals, and advanced students in the fields of management, environment and sustainability, and development studies.
Knowledge Management and Sustainable Value Creation: Needs as a Strategic Focus for Organizations (Knowledge Management and Organizational Learning #11)
by Florian KraguljOrganizations are increasingly recognizing the importance of sustainability and responsibility. They are challenged to develop a holistic approach to value creation that reconciles economic, social, and environmental goals. This book describes how knowledge can facilitate this process and amplifies the idea of knowledge management to strategically serve multiple stakeholders in a sustainable and responsible way. In particular, the book introduces the concept of the "Need Knowledge-Driven Organization." It builds on mature research on organizational purpose, stakeholder theory, and phronesis, and advances the concept of "needs." This provides a new lens for understanding the sustainable and responsible business case: First, people are motivated by their needs, and organizations represent social structures that facilitate the satisfaction of shared needs. Second, needs reflect and combine social, environmental, and economic concerns, making sustainability and responsibility more realizable for practitioners. And third, needs provide a reference point for holistic value creation and can thus align knowledge processes and structures in organizations.
Knowledge Management, Arts, and Humanities: Interdisciplinary Approaches and the Benefits of Collaboration (Knowledge Management and Organizational Learning #7)
by Meliha Handzic Daniela CarlucciThis book presents a series of studies that demonstrate the value of interactions between knowledge management with the arts and humanities. The carefully compiled chapters show, on the one hand, how traditional methods from the arts and humanities – e.g. theatrical improvisation, clay modelling, theory of aesthetics – can be used to enhance knowledge creation and evolution. On the other, the chapters discuss knowledge management models and practices such as virtual knowledge space (BA) design, social networking and knowledge sharing, data mining and knowledge discovery tools. The book also demonstrates how these practices can yield valuable benefits in terms of organizing and analyzing big arts and humanities data in a digital environment.
Knowledge Management at the Crossroads: Navigating Risks and Benefits (Synthesis Lectures on Technology Management & Entrepreneurship)
by Susanne Durst Yasmina KhadirThis is the most up-to-date book on knowledge management. It covers the principles of knowledge management and translates them to actionable strategies and concrete suggestions. It highlights a novel knowledge management approach that is based on collaboration and inclusiveness that aims to address present risks and future challenges at the societal level. The book is written in a way that makes this important topic accessible to a broad readership.
Knowledge Management - A Blueprint for Delivery
by Tom Knight Trevor HowesWe are now in the 'third wave' of Knowledge Management - the first was focused on the potential of new technology, while the second focused on the nature of knowledge and how people 'know' and learn. The focus in the third phase is two-fold: building individual and team productivity, and proper alignment of Knowledge Management efforts in helping deliver on strategic goals of the organization.Knowledge Management- a Blueprint for Delivery explores and builds on current ideas about the dynamics of knowledge in organizations, answering such questions as: 'What is knowledge management?' and 'What does it mean for today's companies and organizations?' Written by two leading knowledge management practitioners, this book looks beyond academic theory and software company hype to focus on the roles that knowledge and information play in creating high-performance organizations. Built on their extensive experience of Knowledge Management programme design and delivery, Knowledge Management- a Blueprint for Delivery:contains a comprehensive survey of the whole area of Knowledge Management, from theory and strategy creation through to techniques, tools, and delivery of changeprovides an insight into developing and managing Knowledge Management initiativesbridges the gap between theoretical, strategic, and practical hands-on perspectives
Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide
by Jessica KeyesKnowledge management (KM) is the identification and analysis of available and required knowledge, and the subsequent planning and control of actions, to develop "knowledge assets" that enable businesses to generate profits and improve their competitive positions. This volume provides the framework for the strategic use of the information intelligen
Knowledge Management for Development
by Kweku-Muata Osei-Bryson Gunjan Mansingh Lila RaoA number of developing countries, including small island states have common problems that have affected their development and growth. Knowledge Management (KM) initiatives can be used to address some of these issues, but these developing countries need to understand what is needed to implement them, in order to improve economic conditions. While many of these countries have access to technologies that can be used to assist in knowledge management, relevant and low cost KM initiatives need to be considered in improving their existing KM processes. Sectors critical to the growth of these developing countries include health care, crime management, disaster recovery management, small and medium size enterprise development. Knowledge Management for Development: Domains, Strategies and Technologies for Developing Countries highlights the opportunities in these sectors and provides advice as to how these countries should go about understanding, building and adopting the relevant KM strategies and technologies. This book identifies appropriate technologies which should be considered to increase productivity within the identified sectors in the developing countries and also sectors in where knowledge management initiatives can yield maximum value. It also considers the constraints of these territories, recommending appropriate technologies and strategies for KM initiatives. It provides advice on how these technologies should be adopted in these sectors of developing countries. Investing in these strategies should benefit these countries development and growth.
Knowledge Management for Project Excellence
by Lukasz RosinskiKnowledge Management for Project Excellence defines a methodology, called Projects with Learning Outcomes (ProwLO), for management of knowledge in projects, including a process model. This guide enables organizations to solve many known knowledge management problems as experienced in practice. The process model consists of eight processes, which are in turn made of activities. These processes are aligned with the generic life cycle of projects and programmes. They drive knowledge processes in project environments. ProwLO is a tool to institutionalize knowledge processing and optimize knowledge processes, and thereby provides the infrastructure for the development of learning organizations. This book, as a methodology, provides a lot of contextual information for a better understanding of knowledge management in the context of projects. First of all, it provides an understanding of the essence of knowledge. Second, examples of knowledge needs are provided in the context of two PRINCE2 processes and risk management. Third, it provides extensive background information on project management. This book offers a step-by-step guide to executing successful project management in the context of the key processes. It also provides the reader with a decision-making tool, supported by the capture of Cases, a key experience knowledge type. As such, it is an essential tool for any project manager operating in the knowledge economy.
Knowledge Management for Regional Policymaking
by Robert Laurini Peter Nijkamp Karima Kourtit Louafi BouzouinaThe present publication focusses the attention on new avenues in regional information and knowledge management, while we will zoom in particularly on the potential promises and hurdles of digital technology. This digital challenge has already generated a wealth of implications in the area of smart or intelligent cities, but as yet far less has been achieved in the field of regional planning and regional science. There is clearly a need for a more systematic and wide-ranging assessment and presentation of emerging approaches and concepts in this field, for instance, in regard to principles (e.g. geographic rule modeling), methodologies (e.g. blockchain systems), data analytics (e.g. machine learning) and data governance (e.g. data sovereignty) of regional information and knowledge. Especially in our ‘big data’ era, a systematic, comprehensible and reliable acquisition, storage, sharing and handling of data (e.g. on the basis of systematic decomposition and filtering principles) is more needed than ever before. The present study seeks to present a selection of state-of-the-art contributions on advanced – often digitally-oriented – regional information and knowledge management foundations, principles and practices written by several experts in the field of spatial informatics. These contributions were collected with a view to the design of a comprehensive knowledge and research agenda, which was discussed during a brainstorm workshop in Lyon, France (October 2021). This book covers various fields of interest, such as GeoAI, knowledge modelling, IoT and scalability, space syntax, rule extraction, data governance and data self-sovereignty. It is concluded with a knowledge and research agenda outlining future endeavors in the field of the spatial information sciences (or spatial informatics).
Knowledge Management Foundations
by Steve Fuller'Knowledge Management Foundations' is just what it claims, the first attempt to provide a secure intellectual footing for the myriad of practices called "knowledge management." A breath of fresh air from the usual KM gurus, Fuller openly admits that the advent of KM is a mixed blessing that often amounts to the conduct of traditional management by subtler means. However, Fuller's deep understanding of both the history of management theory and knowledge production more generally enables him to separate the wheat from the chaff of the KM literature. This ground-breaking book will prove of interest to both academics and practitioners of knowledge management. It highlights the ways in which KM has challenged the values associated with knowledge that academics have taken for granted for centuries. At the same time, Fuller resists the conclusion of many KM gurus, that the value of knowledge lies in whatever the market will bear in the short term. He pays special attention to how information technology has not only facilitated knowledge work but also has radically altered its nature. There are chapters devoted to the revolution in intellectual property and an evaluation of peer review as a quality control mechanism. The book culminates in a positive re-evaluation of universities as knowledge producing institutions from which the corporate sector still has much to learn.