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Learning Habits: Drive a Learning Culture to Improve Employee and Business Performance
by Sarah NichollA learning culture is essential to outperform the competition but how can Learning and Development (L&D) professionals achieve this? What habits do they need to develop in their workforce? Learning Habits is written by an author with over 20 years' experience using learning science to improve both business and employee outcomes. It explains what habits are necessary for an effective learning culture and how to develop them at individual, team and organizational levels. This book outlines each habit, explains what it is, why it makes a difference and how to measure it as well as providing a framework that can be used to make these habits become routine to ensure the learning sticks. Each habit is underpinned by behavioural science research and supported by practical advice, real world examples and case studies from global organizations. Learning Habits also includes checklists to track progress, a 'cue, routine, reward, reflect' model to make learning habits core to how the business operates and templates for measurement. This book is essential reading for all L&D practitioners who know that building a learning culture is crucial for individual and business success but don't know where to start.
Learning How to Honnold
by Eugene Soltes Herman B. Leonard Sara HessAlex Honnold is the world's most accomplished free climber. To many, climbing sheer vertical faces of rock- like the famed El Capitan- without a rope is viewed as not simply risky, but reckless. Honnold contrasts this sentiment by presenting his perspective on risk taking and the challenges of living a fulfilled life.
Learning How to Realize Potential: How Great Leaders Tap into the Innately Human Need to Achieve
by Justin MenkesGreat leaders demand the best of themselves in their dual quest to realize their own potential and steer their organizations to enduring success. But the constant change and uncertainty that define enterprise today require them to go a step further to achieve their goals: they must create a context in which the people they lead also strive to realize their own inner potential. The ability to realize potential--both your own and that of others--requires a deep understanding of human beings and what drives them. In this chapter, psychologist and executive assessment expert Justin Menkes profiles Fred Hassan, CEO of Schering-Plough, as a leader whose ability to realize potential began in childhood and became a lifelong practice. With Hassan's story as a springboard, Menkes presents three "catalysts" great leaders use to unleash people's innate thirst for achievement: 1) Make the real world palpable; 2) Encourage a belief in the underlying purpose of the enterprise; and 3) create a sense of ownership over achievements. Filled with the personal insights of highly successful CEOs--Ralph Larsen (Johnson & Johnson), A.G. Lafley (Procter & Gamble), Herb Kelleher (Southwest Airlines), and others--this chapter will show you how great leaders build high-performing, highly adaptive organizations that have remained competitive despite the daunting challenges of doing business in the twenty-first century. This chapter was originally published as Chapter 1 of "Better Under Pressure: How Great Leaders Bring Out the Best in Themselves and Others."
Learning Hyper-V
by Vinicius R. ApolinarioThis book focuses on readers starting their journey with Hyper-V, and assumes they have minimal or no knowledge of virtualization.
Learning IBM Watson Analytics
by James D MillerMake the most advanced predictive analytical processes easy using Watson Analytics with this easy-to-follow practical guide About This Book * This is the first and the only book on IBM Watson Analytics, and it shows you how to leverage Watson in an enterprise environment through rich use cases * Incorporate Watson Analytics into your business strategy and confidently add this cutting edge expertise to your resume * This book is written by James D Miller, IBM-certified expert and accomplished Director and Sr. Project Leader Who This Book Is For If you want to perform data discovery and analysis and make sense of data you have, this book for you. Data scientists can also use this book to explore a new way to perform data analysis tasks on cloud with ease. This book does not require a programming background. What You Will Learn * Study the language of Watson while you discover how easy it is to access and configure * Review what a Watson use case is, why it's important, and how to identify one * Design Watson Analytical solutions based upon your use cases * Understand the basic concepts behind the content analysis cycle and where Watson fits in * Explore all the features of Watson, such as Explore, Predict, and Assemble * Customize and extend your Watson solutions * Use Watson at the Enterprise level * Integrate Watson with other toolsets In Detail Today, only a small portion of businesses actually use a real analytical tool as part of routine decision making. IBM Watson Analytics is changing that making the most advanced and predictive analytical techniques understandable and usable for any industry. This book will be the vital tour guide for your trip, starting with what IBM Watson Analytics is. We'll start off with introduction to Watson Analytics and then quickly move on to various use cases under which one can use the different analytics functionalities offered by Watson. During the course of the book, you will learn how to design solutions, and customize and extend Watson analytics. We will conclude by taking Watson Analytics to enterprise and integrating it with other solutions (other IBM solutions and analytics). Now is the time for you to learn IBM Watson to compete in the world. Style and approach Watson provides individuals with the ability to perform sophisticated data discovery and analysis without all of the complexity that usually goes along with it. This book will get you started with Watson analytics and how you can use it in day-to-day data analysis. The book introduces the key concepts and terminology and then uses practical use case examples to reinforce your understanding.
Learning in 3D
by Tony O'Driscoll Karl M. KappThis book offers an ideal resource for those responsible for teaching the next generation of learning on the Internet. It describes how learning needs to be adapted to 3D environments and includes the tools learning and development professionals will need in order to advance 3D learning within their organizations. The author also describes how the merger of learning and work will shape future 3D environments. As 3D worlds allow workers to create and collaborate, soon those virtual creations can have serious impact on physical production of goods.
Learning in Action: A Guide to Putting the Learning Organization to Work
by David A. GarvinMost managers today understand the value of building a learning organization. Their goal is to leverage knowledge and make it a key corporate asset, yet they remain uncertain about how best to get started. What they lack are guidelines and tools that transform abstract theory-the learning organization as an ideal-into hands-on implementation. For the first time inLearning in Action, David Garvin helps managers make the leap from theory to proven practice. Garvin argues that at the heart of organizational learning lies a set of processes that can be designed, deployed, and led. He starts by describing the basic steps in every learning process-acquiring, interpreting, and applying knowledge-then examines the critical challenges facing managers at each of these stages and the various ways the challenges can be met. Drawing on decades of scholarship and a wealthof examples from a wide range of fields, Garvin next introduces three modes of learning-intelligence gathering, experience, and experimentation-and shows how each mode is most effectively deployed. These approaches are brought to life in complete, richly detailed case studies of learning in action at organizations such as Xerox, L. L. Bean, the U. S. Army, and GE. The book concludes with a discussion of the leadership role that senior executives must play to make learning a day-to-dayreality in their organizations.
Learning in Action
by David A. GarvinMost managers today understand the value of building a learning organization. Their goal is to leverage knowledge and make it a key corporate asset, yet they remain uncertain about how best to get started. What they lack are guidelines and tools that transform abstract theory-the learning organization as an ideal-into hands-on implementation. For the first time in Learning in Action, David Garvin helps managers make the leap from theory to proven practice. Garvin argues that at the heart of organizational learning lies a set of processes that can be designed, deployed, and led. He starts by describing the basic steps in every learning process-acquiring, interpreting, and applying knowledge-then examines the critical challenges facing managers at each of these stages and the various ways the challenges can be met. Drawing on decades of scholarship and a wealth of examples from a wide range of fields, Garvin next introduces three modes of learning-intelligence gathering, experience, and experimentation-and shows how each mode is most effectively deployed. These approaches are brought to life in complete, richly detailed case studies of learning in action at organizations such as Xerox, L. L. Bean, the U. S. Army, and GE. The book concludes with a discussion of the leadership role that senior executives must play to make learning a day-to-day reality in their organizations.
Learning in Chaos
by James Hite. Jr.This book explains how change is a functional characteristic of any organization. And, as organizations begin to understand the nature of change, they can still adapt and grow by incorporating change into their structure instead of trying to control it. To help you understand and grow in this ever-changing environment, this book covers four principal areas of thought on change.Chaos, including chaos theory Organizational theory and practice Learning theory and practice The general social environment Executives, managers, and other organizational leaders will find this book invaluable as they refocus the direction of their organizations in order to realize the benefits of learning under changed environmental circumstances.
Learning in Organizations: Complexities and Diversities
by Eugene Sadler-Smith Peter J SmithTaking a fresh and innovative approach to the complexities and challenges inherent in organizational learning diversity, the authors show that there are no generic solutions. They argue there is no 'best way' of planning, organizing and implementing learning in relation to the workplace and instead provide context-specific solutions to the dilemmas and issues that diversities present. With an international approach, grounded in theory and incorporating strong practical examples, this book is essential reading for all those studying, teaching or practising human resource development, human resource management or professional education.
Learning in the Digital Era: 7th European Lean Educator Conference, ELEC 2021, Trondheim, Norway, October 25–27, 2021, Proceedings (IFIP Advances in Information and Communication Technology #610)
by Daryl John Powell Erlend Alfnes Marte D. Q. Holmemo Eivind RekeThis book constitutes the refereed proceedings of the 7th European Lean Educator Conference ELEC 2021, hosted in Trondheim, Norway, in October 2021 and sponsored by IFIP WG 5.7. The conference was held virtually. The 42 full papers presented were carefully reviewed and selected from 82 submissions. They are organized in the following thematic sections: Learning Lean; Teaching Lean in the Digital Era; Lean and Digital; Lean 4.0; Lean Management; Lean Coaching and Mentoring; Skills and Knowledge Management; Productivity and Performance Improvement; New Perspectives of Lean.
Learning in the Museum (Museum Meanings)
by George E. HeinLearning in the Museum examines major issues and shows how research in visitor studies and the philosophy of education can be applied to facilitate a meaningful educational experience in museums. Hein combines a brief history of education in public museums, with a rigorous examination of how the educational theories of Dewey, Piaget, Vygotsky and subsequent theorists relate to learning in the museum. Surveying a wide range of research methods employed in visitor studies is illustrated with examples taken from museums around the world, Hein explores how visitors can best learn from exhibitions which are physically, socially, and intellectually accessible to every single visitor. He shows how museums can adapt to create this kind of environment, to provide what he calls the 'constructivist museum'. Providing essential theoretical analysis for students, this volume also serves as a practical guide for all museum professionals on how to adapt their museums to maximize the educational experience of every visitor.
Learning in Work: A Negotiation Model Of Socio-personal Learning (Professional and Practice-based Learning #23)
by Raymond SmithThis book explores and progresses the concept of negotiation as a means of describing and explaining individuals’ learning in work. It challenges the undertheorised and generic use of the concept in contemporary work-learning research where the concept of negotiation is most often deployed as a taken for granted synonym for interaction, co-participation and collaboration and, hence, used to unproblematically account for workers’ learning as engagement in social activity. Through a focus on workers’ personal practice and based on extensive longitudinal empirical research, the book advances a conceptual framework, The Three Dimensions of Negotiation, to propose a more rigorous and work-learning specific understanding of the concept of negotiation. This framework enables workers’ personal work practices and their contributions to the personal, organisational and occupational changes that evidence learning to be viewed as negotiations enacted and managed, within contexts that are in turn sets of premediate and concurrent negotiations that frame the transformations on and from which on-going negotiations of learning and practice ensue. The book does not seek to supplant understandings of the rich and valuable concept of negotiation. Rather, it seeks to develop and promote a more explicit use of the concept as a socio-personal learning concept at the same time as it opens alternative perspectives on its deployment as a metaphor for individual’s learning in work.
Learning In The Workplace: Strategies for effective practice
by Stephen BillettLearning in the workplace has come of age with the publication of this book. It shows the way for a new level of sophistication in the ways learning and work are treated. And it opens new territory for exploration in the world of learning throughout life.David Boud, University of Technology, SydneyStephen Billett provides a comprehensive and practical model, well-grounded in theory and research, to guide learning in the workplace. This is a 'must read' for those in vocational education and training.Victoria Marsick, Columbia UniversityLearning does not stop when you leave school or tertiary studies, but continues throughout life. The workplace is now seen as an important learning environment, and businesses and government units are encouraged to become 'learning organisations'. This is all very well in theory, but how does learning actually occur in the workplace?Drawing on research of a wide variety of workplaces in different countries, Stephen Billett analyses the strengths and limitations of 'on-the-job' learning. He outlines what knowledge individuals need and how they can best acquire this knowledge in workplace settings. He shows how to develop a workplace curriculum, and how it can be implemented in organisations of different sizes. Learning in the Workplace offers a comprehensive pedagogy for the workplace. It is a valuable reference for human resource practitioners and students in courses on professional development and adult and vocational learning.
Learning Kibana 7: Build powerful Elastic dashboards with Kibana's data visualization capabilities, 2nd Edition
by Bahaaldine Azarmi Anurag SrivastavaA beginner's guide to analyzing and visualizing your Elasticsearch data using Kibana 7 and Timelion Key Features Gain a fundamental understanding of how Kibana operates within the Elastic Stack Explore your data with Elastic Graph and create rich dashboards in Kibana Learn scalable data visualization techniques in Kibana 7 Book Description Kibana is a window into the Elastic Stack, that enables the visual exploration and real-time analysis of your data in Elasticsearch. This book will help you understand the core concepts of the use of Kibana 7 for rich analytics and data visualization. If you're new to the tool or want to get to grips with the latest features introduced in Kibana 7, this book is the perfect beginner's guide. You'll learn how to set up and configure the Elastic Stack and understand where Kibana sits within the architecture. As you advance, you'll learn how to ingest data from different sources using Beats or Logstash into Elasticsearch, followed by exploring and visualizing data in Kibana. Whether working with time series data to create complex graphs using Timelion or embedding visualizations created in Kibana into your web applications, this book covers it all. It also covers topics that every Elastic developer needs to be aware of, such as installing and configuring Application Performance Monitoring (APM) servers and agents. Finally, you'll also learn how to create effective machine learning jobs in Kibana to find anomalies in your data. By the end of this book, you'll have a solid understanding of Kibana, and be able to create your own visual analytics solutions from scratch. What you will learn Explore the data-driven architecture of the Elastic Stack Install and set up Kibana 7 and other Elastic Stack components Use Beats and Logstash to get input from different data sources Create different visualizations using Kibana Build enterprise-grade Elastic dashboards from scratch Use Timelion to play with time series data Install and configure APM servers and APM agents Work with Dev Tools, Spaces, Graph, and other important tools Who this book is for If you're an aspiring Elastic developer or data analysts, this book is for you. You'll also find it useful if you want to get up to speed with the new features of Kibana 7 and perform data visualization on enterprise data. No prior knowledge of Kibana is expected, but some experience with Elasticsearch will be helpful.
Learning Leadership: Führung lebenslang neu lernen
by Anja Ebert-SteinhübelDieses Fachbuch ist ein Plädoyer für ein neues, zeitgemäßes Führungs- und Lernverhalten, mit dem es gelingt, auf Veränderungen der durch Digitalisierung und Globalisierung geprägten Arbeitswelt flexibel zu reagieren. Die Autorin demonstriert, dass Führen und lebenslanges Lernen unlösbar miteinander verbunden sind: Leadership kann und muss gelernt werden und ist Teil eines unternehmensweiten Lernprozesses. Lernen wiederum benötigt Führung, d.h. klare Entscheidungen, inspirierende Ziele und eine überzeugende Kommunikation, sowie die nötigen technischen, strukturellen und kulturellen Voraussetzungen einer auf Wandel ausgerichteten Organisation. Die Autorin eröffnet Führungskräften eine neue Perspektive im Hinblick auf die Handlungsfelder Organisation, Team und (Führungs-)Persönlichkeit und fordert zum Weiterdenken und -lernen auf. Das Buch beinhaltet eine konkrete Agenda des Lernens für unterschiedliche Führungstypen und -situationen und zeigt auf, wie die Verbindung zwischen individuellem, organisationalem und gesellschaftlichem Lernen gelingt.
Learning Leadership: The Five Fundamentals of Becoming an Exemplary Leader
by Barry Z. Posner James M. KouzesFrom the bestselling authors of The Leadership Challenge and over a dozen award winning leadership books, James M. Kouzes and Barry Z. Posner have written a new book that examines a fundamental question: How do people learn leadership? How do they learn to become leaders? Learning Leadership: The Five Fundamentals of Becoming an Exemplary Leader (ISBN: 978-1-119-14428-1; Wiley; May 2016) is a comprehensive guide to unleashing the inner-leader in us all and to building a solid foundation for a lifetime of leadership growth and mastery. The book offers a concrete framework to help individuals of all levels, functions, and backgrounds take charge of their own leadership development and become the best leaders they can be. Arguing that all individuals are born with the capacity to lead, Kouzes and Posner provide readers with a practical series of actions and specific coaching tips for harnessing that capacity and creating a context in which they can excel., Supported by over 30 years of research, from over seventy countries, and with examples from real-world leaders, Learning Leadership is a clarion call to unleash the leadership potential that is already present in today's society. According to Kouzes and Posner, "Leadership makes a significant difference in levels of engagement and commitment and is perhaps the most important asset in every organization, yet recent research points to a shortage of leaders. It is a serious global concern. The world needs more exemplary leaders in order to promote high-performing workplaces and inspire feelings of greater self-worth and meaningfulness. The shortage, however, is not because of the lack of potential talent. The people are out there, the eagerness is out there, and the capability is out there. The shortage results from prevailing myths--myths about talent, strengths, position, self-reliance, and effort--that inhibit the vast majority of leaders from shining and organizations from realizing the full benefits of the talent they already have." Learning Leadership provides readers with evidence-based strategies to ignite the habit of continuous improvement and the mindset of becoming the best leaders they can be. Emerging leaders, as well as leadership developers, internal and external coaches and trainers, and other human resource professionals will learn from first-hand stories and practical examples so that they can deeply understand and apply the fundamental for becoming the best leaders they can be. Learning Leadership: The Five Fundamentals of Becoming an Exemplary Leader is divided into digestible bite-sized chapters that encourage daily actions to becoming a better leader. Key takeaways from the book include: Believe in Yourself. Believing in oneself is the essential first step in developing leadership competencies. The best leaders are learners, and they can't achieve mastery until and unless they truly decide that inside them there is a person who can make and difference and learn to be a better leader than they are right now. Aspire to Excel. To become an exemplary leader, people have to determine what they care most about and why they want to lead. Leaders with values-based motivations are the most likely to excel. They also must have a clear image of the kind of leader they want to be in the future--and the legacy they want to leave for others. Challenge Yourself. Challenging oneself is critical to learning leadership. Leaders have to seek new experiences and test themselves. There will be inevitable setbacks and failures along the way that require curiosity, grit, courage, and resilience in order to persist in learning and becoming the best. Engage Support. <
Learning Leadership In A Changing World
by Mark W. MccloskeyLearning Leadership in a Changing World provides direction and support in the form of the 4R Model of Leadership--a theoretically sound, conceptually straightforward, and educationally powerful framework.
Learning, Leading, and the Best-Loved Self in Teaching and Teacher Education (Palgrave Studies on Leadership and Learning in Teacher Education)
by Cheryl J. Craig Denise M. McDonald Gayle A. CurtisThis book explores the concept of the "best-loved self" in teaching and teacher education, asserting that the best-loved self is foundational to the development of teacher identity, growth in context, and learning in community. Drawing on the work of Joseph Schwab, who was the first to name the "best-loved self," the editors and their contributors extend this knowledge further through the collaboration of their group of teacher educators, known as the Faculty Academy, who have been involved in examining teacher education for over two decades.
Learning Linux Binary Analysis
by Ryan O'NeillIf you are a software engineer or reverse engineer and want to learn more about Linux binary analysis, this book will provide you with all you need to implement solutions for binary analysis in areas of security, forensics, and antivirus. This book is great for both security enthusiasts and system level engineers. Some experience with the C programming language and the Linux command line is assumed.
Learning Magento 2 Administration
by Bret Williams Cyndi WilliamsMaximize the power of Magento 2 to improve your e-commerce business About This Book * Strategic planning for maximizing your Magento 2 store's operations and sales. * Important guidelines and advice for optimizing your Magento 2 store. * Packed with screenshots and step-by-step instructions to leverage the hundreds of Magento 2 features. Who This Book Is For This guide is for store owners who use Magento 2 on a daily basis to operate their online stores. Proprietors will use this guide as a reference for ensuring that they are utilizing the full power of Magento 2. Developers and solution providers will find this guide a helpful tool in identifying opportunities to help their clients navigate the complexity of Magento 2. What You Will Learn * Strategies for creating multiple stores within a single Magento installation. * Use of complex product types such as bundles, downloadables and virtual products. * Configuring payments, shipping and taxes. * Accommodating multiple languages and currencies. * Installing and configuring themes. * Managing content and search engine optimization. * Creating promotions, up-sells and cross-sells. * Leveraging the customer relationship features of Magento 2. * Securing and optimizing your installation. In Detail Magento 2 has been completely re-written and re-designed to take the world's most popular open source e-commerce platform to new heights of productivity and usability. With this overhaul comes improved opportunities to leverage the world's most successful open source e-commerce platform for your online retail and wholesale business. The focus of this book is on operational aspects: those actions you, as a proprietor, can take to give your customers a more delightful shopping experience. In this guide, we delve into all aspects of managing a Magento 2 store, from product creation to marketing, customer management to search engine optimization. This book is not only a step-by-step course in setting up your Magento 2 website, it will be a handy reference as continue to improve and refine your online presence. Style and approach A step-by-step guide where it takes the reader from the planning step all the way through launching a new Magento-powered store by building on the initial sample data included in a default Magento 2 installation. Along the way, we explore using discrete action steps how to leverage the full power of Magento 2 for both simple and advanced uses. Screenshots and step-by-step instructions not only teach the new Magento store administrator, but also serve as a handy reference for the more experienced operators.
Learning Metrics: How to Measure the Impact of Organizational Learning
by Ajay Pangarkar Teresa KirkwoodHow do I know if Learning and Development (L&D) initiatives are making a difference to employee and business performance? What should I measure and how do I take a data-driven approach?Learning Metrics is a practical book for L&D professionals which answers these questions and provides guidance for measuring and communicating the impact of L&D activity in the business. It covers how to measure participant engagement with learning, learning retention and changes in employee performance post-learning. There is also guidance on how to measure on-the-job behaviour change as a result of learning, as well as metrics for measuring the organizational impact of learning. This book also has essential guidance on how to use learning analytics to assess the return on investment (ROI) of learning and how to use these results to adopt a data-driven approach and map learning metrics to organizational KPIs. Learning Metrics also includes guidance on how to communicate the impact of the company's learning and development activity to all business stakeholders. Full of practical guidance, examples, advice and case studies from organizations including Pfizer, Goldman Sachs, HSBC, Merck and Hewlett Packard, this is essential reading for all L&D professionals needing to measure the impact of L&D activity in the business but not sure where to start.
Learning Microsoft Power Apps
by Arpit ShrivastavaIn today's fast-paced world, more and more organizations require rapid application development with reduced development costs and increased productivity. This practical guide shows application developers how to use PowerApps, Microsoft's no-code/low-code application framework that helps developers speed up development, modernize business processes, and solve tough challenges.Author Arpit Shrivastava provides a comprehensive overview of designing and building cost-effective applications with Microsoft Power Apps. You'll learn fundamental concepts behind low-code and no-code development, how to build applications using pre-built and blank templates, how to design an app using Copilot AI and drag and drop PowerPoint-like controls, use Excel-like expressions to write business logic for an app, and integrate apps with external data sources.With this book, you'll:Learn the importance of no-code/low-code application developmentDesign mobile/tablet (canvas apps) applications using pre-built and blank templatesDesign web applications (model-driven apps) using low-code, no-code, and pro-code componentsIntegrate PowerApps with external applicationsLearn basic coding concepts like JavaScript, Power Fx, and C#Apply best practices to customize Dynamics 365 CE applicationsDive into Azure DevOps and ALM concepts to automate application deployment
Learning Microsoft Power BI: Transforming Data Into Insights
by Jeremey ArnoldMicrosoft Power BI is a data analytics and visualization tool powerful enough for the most demanding data scientists, but accessible enough for everyday use for anyone who needs to get more from data. The market has many books designed to train and equip professional data analysts to use Power BI, but few of them make this tool accessible to anyone who wants to get up to speed on their own.This streamlined intro to Power BI covers all the foundational aspects and features you need to go from "zero to hero" with data and visualizations. Whether you work with large, complex datasets or work in Microsoft Excel, author Jeremey Arnold shows you how to teach yourself Power BI and use it confidently as a regular data analysis and reporting tool.You'll learn how to:Import, manipulate, visualize, and investigate data in Power BIApproach solutions for both self-service and enterprise BIUse Power BI in your organization's business intelligence strategyProduce effective reports and dashboardsCreate environments for sharing reports and managing data access with your teamDetermine the right solution for using Power BI offerings based on size, security, and computational needs
Learning Microsoft Windows Server 2012 Dynamic Access Control
by Jochen NickelThis practical tutorial-based book is filled with information about the architecture, functionality, and extensions of Microsoft Windows Server 2012 Dynamic Access Control.If you are an IT consultant/architect, system engineer, system administrator, or security engineers planning to implement Dynamic Access Control in your organization, or have already implemented it and want to discover more about the abilities and how to use them effectively, this book will be an essential resource. You should have some understanding of security solutions, Active Directory, Access Privileges/ Rights and Authentication methods, and a fundamental understanding of Microsoft technologies. Programming knowledge is not required but can be helpful for using PowerShell or the APIs to customize your solution.