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Marketing for Tourism, Hospitality & Events: A Global & Digital Approach
by Dr Simon Hudson Ms Louise HudsonFramed within basic marketing principles, Marketing for Tourism, Hospitality & Events highlights the global shift in tourism demographics today, placing a particular emphasis on the role of digital technology and its impact on travel products and services. Covering developments across a broad range of topics such as contemporary tourism marketing, understanding today's consumer, and the importance of public relations and personal selling, key industry changes are captured throughout the text. 'Lessons from a Marketing Guru' feature personal insights from real world practitioners, and 'Digital Spotlights' highlight the ways in which social media and the Internet have transformed tourism, hospitality and events the world over. These features are further enhanced by 'Marketing in Action' case-studies in each chapter that highlight the international realities of tourism, hospitality and events marketing in practice. These include: Spiritual Tourism in Tamil Nadu, India Social media listening at Marriott’s headquarters in Hong Kong The Deer Hunt Festival in Winneba, Ghana Music-themed hotels in Prague, Amsterdam, Berlin and Mexico The promotion of Hawaii through film and television Dark Tourism in Vietnam The book is complemented by a companion website featuring a range of tools and resources for lecturers and students, including PowerPoint slides, an instructor manual, a test bank of multiple choice questions and author-curated video links to make the examples in each chapter come to life. Ideal for undergraduate and postgraduate students looking for an introductory text to marketing for tourism, hospitality and events.
Marketing for Tourism, Hospitality & Events: A Global & Digital Approach
by Dr Simon Hudson Ms Louise HudsonFramed within basic marketing principles, Marketing for Tourism, Hospitality & Events highlights the global shift in tourism demographics today, placing a particular emphasis on the role of digital technology and its impact on travel products and services. Covering developments across a broad range of topics such as contemporary tourism marketing, understanding today's consumer, and the importance of public relations and personal selling, key industry changes are captured throughout the text. 'Lessons from a Marketing Guru' feature personal insights from real world practitioners, and 'Digital Spotlights' highlight the ways in which social media and the Internet have transformed tourism, hospitality and events the world over. These features are further enhanced by 'Marketing in Action' case-studies in each chapter that highlight the international realities of tourism, hospitality and events marketing in practice. These include: Spiritual Tourism in Tamil Nadu, India Social media listening at Marriott’s headquarters in Hong Kong The Deer Hunt Festival in Winneba, Ghana Music-themed hotels in Prague, Amsterdam, Berlin and Mexico The promotion of Hawaii through film and television Dark Tourism in Vietnam The book is complemented by a companion website featuring a range of tools and resources for lecturers and students, including PowerPoint slides, an instructor manual, a test bank of multiple choice questions and author-curated video links to make the examples in each chapter come to life. Ideal for undergraduate and postgraduate students looking for an introductory text to marketing for tourism, hospitality and events.
Marketing for Tourism, Hospitality & Events: A Global & Digital Approach
by Simon Hudson Louise HudsonThis cutting-edge and engaging student textbook, now in a second edition, provides essential coverage of marketing principles for Tourism, Hospitality and Events, with a strong focus on the increasing global and digital aspects of these industries. The text has been updated to include all the latest industry developments, practice and research, including the lasting impacts of Covid-19 on consumer behaviour and, in turn, the tourism, hospitality and events industries, as well as the accelerated role of digitalization and use of new technologies, such as artificial intelligence and the metaverse, both of which are changing how people conceive of travel and experiences whilst blurring the boundaries between what is real and virtual. Popular chapter features such as Lessons from a Marketing Guru, featuring personal insights from real world practitioners, and Digital Spotlights, which highlight the ways in which technology has transformed tourism, hospitality and events, and Marketing in Action case studies continue to help bring the text to life through fun and relevant examples from a wide variety of organizations and regions across the globe. This textbook is essential reading for any university or college course looking at marketing in relation to tourism, hospitality and events. Simon Hudson is a tourism and hospitality professor at the University of South Carolina. Louise Hudson is a freelance travel journalist writing for a host of newspaper travel sections, online tourism sites, and her own blog.
Marketing for Tourism, Hospitality & Events: A Global & Digital Approach
by Simon Hudson Louise HudsonThis cutting-edge and engaging student textbook, now in a second edition, provides essential coverage of marketing principles for Tourism, Hospitality and Events, with a strong focus on the increasing global and digital aspects of these industries. The text has been updated to include all the latest industry developments, practice and research, including the lasting impacts of Covid-19 on consumer behaviour and, in turn, the tourism, hospitality and events industries, as well as the accelerated role of digitalization and use of new technologies, such as artificial intelligence and the metaverse, both of which are changing how people conceive of travel and experiences whilst blurring the boundaries between what is real and virtual. Popular chapter features such as Lessons from a Marketing Guru, featuring personal insights from real world practitioners, and Digital Spotlights, which highlight the ways in which technology has transformed tourism, hospitality and events, and Marketing in Action case studies continue to help bring the text to life through fun and relevant examples from a wide variety of organizations and regions across the globe. This textbook is essential reading for any university or college course looking at marketing in relation to tourism, hospitality and events. Simon Hudson is a tourism and hospitality professor at the University of South Carolina. Louise Hudson is a freelance travel journalist writing for a host of newspaper travel sections, online tourism sites, and her own blog.
Marketing for the Developing Company (Routledge Library Editions: Marketing)
by John WinklerThis book takes the reader through the underlying theory of marketing and applies it to the developing business. Research and analysis, testing and product planning follow, and lead on to more practical advice on small company sales organisation and control, advertising and promotion. Many practical examples of industrial and consumer goods marketing are given, and technical ‘jargon’ has deliberately been avoided to ensure a straightforward presentation of marketing facts.
Marketing for the Mental Health Professional
by David P. DianaA hands-on guide to building a successful mental health practice There is real opportunity for growth, advancement, and overall success within the mental health profession. Marketing for the Mental Health Professional helps you acquire and apply the powerful, proven sales and marketing techniques and strategies needed to create and cultivate a thriving mental health practice. Filled with real-life stories and helpful tips, this book provides you with the tools to build your practice, including guidance on: Using customer-based selling to create a thriving practice Developing effective strategies for engaging clients, building credibility, and earning loyalty Identifying true prospects that will lead to long-term success Using power, influence, and persuasion to help grow your practice Creating an impression and being remembered Using Internet technology to start a conversation and build relevance A practical guide for professionals looking to achieve long-term success in the field, Marketing for the Mental Health Professional proposes a different way of thinking about the profession. It leverages and incorporates key business, sales, and marketing principles that "best in class" organizations and sales/marketing professionals use to generate an increase in market share, financial wealth, and overall achievement.
Marketing for the Nonmarketing Executive: An Integrated Resource Management Guide for the 21st Century
by Norton PaleyWhat does a marketing-driven company stand for in the Internet age? As a nonmarketing executive, why should you give any attention to the subject? How would internalizing the fine points of the subject contribute to your effectiveness on the job? In the era of flat or e-business organizational structures, many executives and entrepreneurs suddenly
Marketing für Dummies (Für Dummies)
by Jeanette Maw McMurtryAuffallen um (fast) jeden Preis Egal wie groß Ihr Unternehmen ist, gutes und ideenreiches Marketing ist das A und O für Ihren Erfolg. Jeanette McMurtry erklärt Ihnen in diesem Buch Trends, Konzepte, und Strategien für ein erfolgreiches Marketing. Erfahren Sie, wie Sie mit Content-Marketing, Nachhaltigkeit und Personalisierung punkten und mit Hilfe von Social Media Ihre Bekanntheit und Ihren Markt-anteil steigern. Lernen Sie, wie Sie den Erfolg Ihrer Marketingkampagnen messen können. So werden Sie sich schnell einen Namen machen und neue Kunden gewinnen. Sie erfahren Wie Sie Kampagnen ent-wickeln und dabei unter-schiedliche Medien nutzen Wie Ihr Marketingplan aussehen könnte Wie Sie Ihr Produkt zu einer unwiderstehlichen Marke machen Was eine Customer Journey ist und wie Sie sie nutzen
Marketing für Dummies (Für Dummies)
by Jeanette McMurtry Oliver FehnEgal ob Sie sich mit einem kleinen Unternehmen selbstständig machen wollen oder in einer großen Firma arbeiten, gutes und ideenreiches Marketing ist das A und O für den Erfolg jedes Unternehmens! Die Marketing-Expertin Jeanette McMurtry vermittelt Ihnen in diesem Buch alle Grundlagen, Trends und Strategien für ein erfolgreiches Marketing. Angefangen bei der Aufstellung eines Marketingplans, der Ihr Budget nicht aus der Bahn wirft, erfahren Sie hier Schritt für Schritt, welche Möglichkeiten sich Ihnen im Marketing-Alltag bieten und auf welchen Wegen Sie Ihre Zielgruppe am besten erreichen. Zahlreiche Beispiele aus der Praxis zeigen Ihnen, was Sie beim Schalten von Anzeigen für Print, Radio, Fernsehen und Internet beachten sollten und wie Sie größere Veranstaltungen optimal vorbereiten.
Marketing für Kanzleien und Wirtschaftsprüfer: Ein Praxishandbuch für Anwalts-, Steuerkanzleien und Wirtschaftsprüfungsunternehmen
by Claudia SchieblonMarketing, Business Development und Public Relations sind unerlässlicher Bestandteil der Unternehmensführung in Kanzleien und WP-Gesellschaften. Neben traditionellen Marketinginstrumenten beschreiten Kanzleien heute viele neue Wege, um im Wettbewerb um Marktposition, Mandanten und Personal bestehen zu können. Dieses Handbuch greift die für Wirtschaftskanzleien wichtigsten Marketing- und Geschäftsentwicklungsthemen auf und bietet Fachwissen wie auch Benchmark für die Protagonisten dieser Branchen. Die Autoren sind durchweg erfahrene Praktiker des Kanzleimarketings und Kenner der Branche.Für die 4. Auflage wurde das Buch vollständig überarbeitet und mit aktuellen Themen ergänzt.
Marketing für Kommunalverwaltung und Kommunalpolitik
by Thomas Breyer-MayländerThomas Breyer-Mayländer zeigt in diesem essential, wie Probleme sowohl bei der Rekrutierung von Kandidatinnen und Kandidaten für unterschiedliche Ämter als auch bei der Akquisition von Nachwuchskräften in Kommunalverwaltungen mithilfe einer klaren inhaltlichen Botschaft in Verbindung mit gezielten Kommunikations- und Partizipationsmaßnahmen reduziert werden können. Dabei kommt es neben einer gezielten Planung von PR- und Werbemaßnahmen auch auf die kreative Erschließung und Nutzung eigener, kommunaler Kommunikationskanäle an. Der Autor verdeutlicht, dass neben den Kommunikationsmaßnahmen auch aktivierende Formate der Beteiligung die gegenseitige Wahrnehmung von Bürgerinnen und Bürgern sowie Kommune/Kommunalpolitik verändern. Neben Partizipation geht es um Involvement, Identifikation und Commitment im Sinne einer selbstlosen Aktivität für das kommunale Gemeinwohl.
Marketing für LOHAS
by Christiane Köhn-LadenburgerDie so genannten LOHAS mit ihrem "Lifestyle of Health and Sustainability" sind eine kaufkräftige Konsumentengruppe, die nachhaltige Werte über den Preis stellen. Trotz ihrer anspruchsvollen und selbstbewussten Einstellung sind die LOHAS für die Wirtschaft hochinteressant: Sie gelten als Premium-Zielgruppe mit einer hohen Kaufkraft und -bereitschaft. Für die meisten Unternehmen ist es daher unerlässlich, dieser Zielgruppe stärkere Beachtung zu schenken und die Marktchancen und mögliche Schnittpunkte bei Produkten und Dienstleistungen zu identifizieren. Die Marketingexpertin Christiane Köhn-Ladenburger bietet in diesem Buch konkrete Anregungen, wie das Marketing speziell für dieses Kundensegment aufgebaut werden kann. Ein Praxisleitfaden mit zahlreichen Checklisten und Beispielen von Firmen, die sich erfolgreich auf die Zielgruppe LOHAS ausgerichtet haben.
Marketing für Wirtschaftswissenschaftler für Dummies (Für Dummies)
by Alexander DesenissSteht Marketing auf Ihrem Studienplan? Dieses Buch bietet einen lesefreundlichen Überblick über dieses spannende Thema und alle prüfungsrelevanten Inhalte der Marketingvorlesung. Alexander Deseniss zeigt Ihnen, wie Sie Marktforschung betreiben und das Konsumentenverhalten beobachten, mit Hilfe dieser Informationen Marketingstrategien entwickeln und dann den richtigen Marketing-Mix auswählen, um Ihr Produkt oder Ihre Dienstleistung optimal zu bewerben. Anhand von praxisnahen Beispielen aus dem Marketingalltag stellt er die typischen Einsatzfelder des Marketing vor und gibt Tipps, wie Sie sich am besten auf Ihre Marketingprüfung vorbereiten.
Marketing im Gesundheitswesen: Einführung - Bestandsaufnahme - Zukunftsperspektiven (FOM-Edition)
by Heribert MeffertMarketing ist eine zunehmend wichtige Disziplin im Gesundheitswesen. In diesem Buch präsentieren Experten aus den Disziplinen Marketing und Gesundheitsökonomie den Status quo wie auch die Zukunftsperspektiven für das Marketing im dynamischen Healthcare-Sektor. Sie zeigen, wie sich das Marketingverständnis von einer operativen Technik zur Beeinflussung der Kaufentscheidung zu einer Führungskonzeption entwickelt hat, die andere Funktionen wie zum Beispiel Beschaffung, Produktion, Verwaltung und Personal von Gesundheitsakteuren mit einschließt. Die Gesundheitsakteure befinden sich in einem Transformationsprozess von einer Verwaltungsbehörde hin zu modernen Gesundheitsmanagementunternehmen. Allerdings liegt die Gesundheitsbranche nüchtern betrachtet dem Handel um rund zehn Jahre zurück. Hierbei stellen sich immer wieder Fragen wie: Braucht eine Arztpraxis heute einen Social-Media-Auftritt? Lohnt es sich für ein Krankenhaus, in Zuweisermarketing zu investieren? Wie können sich Krankenkassen in einem stark regulierten Markt voneinander abgrenzen? Wie kann die Pharmaindustrie ihr Image verbessern? Wie lösen wir das Spannungsfeld Patient, Klient und Kunde? Fakt ist auch: die Digitalisierung im Gesundheitswesen wird das Marketing auf ein neues Level heben. Das klassische Agenturgeschäft wird zunehmend von IT-Konzernen wie IBM, Apple und Google angegriffen, die ganzheitliche Lösungen bieten. Dieses Buch geht diesen und weiteren Themen nach und bietet so sowohl den Praktikern der Gesundheitsbranche als auch Studierenden der Gesundheitswissenschaften ein fundiertes Grundlagenwerk zum "Marketing im Gesundheitswesen".
Marketing im Zeitalter der Digitalisierung: Chancen und Herausforderungen durch digitale Innovationen (essentials)
by Nils UrbachIm Zeitalter der Digitalisierung führt der Einsatz innovativer Informationstechnologien zu deutlichen Veränderungen in der Unternehmenswelt. Dabei sind nicht nur Unternehmen aller Branchen betroffen, sondern auch alle Funktionsbereiche innerhalb eines Unternehmens. Entsprechend entstehen damit verbundene Herausforderungen auch im Marketing. Gleichzeitig bieten digitale Innovationen aber auch viele neue Möglichkeiten und Chancen. Das vorliegende essential fokussiert sich auf die Digitalisierung des Marketing sowie die damit verbundenen Chancen und Herausforderungen. Dabei werden zunächst die zentralen Treiber des digitalen Marketing herausgestellt, bevor anschließend die Implikationen und die Auswirkungen auf die Marketing-Funktion diskutiert werden. Das essential hilft dabei, auf den digitalen Wandel im Marketing nicht nur zu reagieren, sondern eine proaktive Rolle einzunehmen.Der Autor:Prof. Dr. Nils Urbach ist Professor für Wirtschaftsinformatik und Strategisches IT-Management an der Universität Bayreuth. Zudem ist er stellvertretender wissenschaftlicher Leiter am Kernkompetenzzentrum Finanz- & Informationsmanagement (FIM) und der Projektgruppe Wirtschaftsinformatik des Fraunhofer-Instituts für Angewandte Informationstechnik (FIT).
Marketing in 4 Weeks: The Complete Guide to Success: Teach Yourself
by Brian Salter Nick Smith Eric DaviesWhatever your degree of prior knowledge, this 28-day course will put you on the path to business success. It includes four tried-and-tested bestselling titles - Successful Marketing in a Week; Successful Digital Marketing in a Week; Successful Social Media Marketing in a Week; Successful Publicity in a Week. Each day of the course is packed with proven and practical advice, and is rounded off by a quiz which helps you ensure you have understood the key areas.
Marketing in 4 Weeks: The Complete Guide to Success: Teach Yourself
by Brian Salter Nick Smith Eric DaviesMarketing In 4 Weeks is a comprehensive guide to contemporary marketing and PR, giving you everything you need to know in one place. Made up of four bestselling books in one, this book delivers a complete course in modern marketing. From strategy, mobile and ecommerce to social media, SEO and PR you'll discover all the tools, techniques and strategies you need to get your marketing right.This book introduces you to the main themes and ideas of marketing, digital marketing and PR, giving you a knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to work through it like a 4 week course or dip in and out, Marketing In 4 Weeks is your fastest route to success:Week 1: Marketing In A WeekWeek 2: Digital Marketing In A WeekWeek 3: Social Media Marketing In A WeekWeek 4: Public Relations In A WeekABOUT THE SERIESIn A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.
Marketing in Central and Eastern Europe
by Erdener KaynakSince the sudden opening of the markets in Central and Eastern Europe (CEE) in 1989, there has been a growing need to investigate the fundamental changes occurring in the countries’marketing environment, the lucrative market opportunities created by the changes, and the inscrutable marketing practice followed by local and international companies. Marketing in Central and Eastern Europe helps you understand the changes taking place in these valuable and challenging markets and introduces you to the emerging opportunities and effective marketing strategies to be employed in the region. Researchers specializing in CEE business; managers of international companies operating in or contemplating entering CEE markets; and students studying CEE business, East-West business, or marketing in transitional economies will better understand the region by examining issues of cross- cultural inquiry, commonality, and market segmentation. Marketing in Central and Eastern Europe also provides you with: a region-relevant market analysis to determine environmental dimensions of emerging markets a preliminary report on market-entry strategies in Poland an assessment of foreign direct investment opportunities in Hungary a study of Western-style marketing applied in transitional economies an analysis of marketization and Westernization used as classifying dimensions information on increasing the validity of post-command economy research and applicationAlthough the book’s chapters cover a variety of topics and use different research approaches and methodologies, they have a common theme--there is a great interest in, and an equally great need to scientifically investigate, rapidly emerging market opportunities, marketing-environment issues, and marketing-strategy problems with respect to transitional economies of Central and Eastern Europe.
Marketing in Culturally Distant Countries: Managing the 4Ps in Cross-Cultural Contexts (International Series in Advanced Management Studies)
by Giovanna MagnaniThe aim of this book is to offer up-to-date insights into the challenges for international firms represented by managing their marketing mix in “distant” countries, especially considering the role played by cultural distance. Building on the famous McCarthy’s “4Ps,” and on the concept of “cultural distance,” the book outlines some key challenges and opportunities for firms that manage international marketing policies about “product,” “price,” “place,” and “promotion” in culturally distant markets. At the same time, the book looks at extant conceptualizations and approaches considering the evolving environmental forces, which are contributing to further challenges for firms that are confronted with changing economic and social scenarios. Indeed, markets and societies are increasingly affected by multiculturalism, and new patterns in consumers’ behaviors have emerged due to the proliferation of digital technologies and, more recently, due to several market disruptions such as the COVID-19 pandemic. How do firms manage culturally distant and increasingly evolving cultural environments is a relevant topic worthy of discussion from both a theoretical perspective and a practice-based approach, through the analysis of real-world case studies. Researchers of cross-cultural marketing and practitioners intending to get acquainted with the latest research on the topic would particularly benefit from this book.
Marketing in Developing Countries (Routledge Library Editions: Marketing)
by G. S. KindraThe articles in this collection discuss the role of marketing in development, and include case studies from various developing countries. They consider state enterprises, marketing education, birth control and comparative marketing models.
Marketing in Developing Countries: Nigerian Advertising in a Global and Technological Economy (Routledge Studies in International Business and the World Economy)
by Emmanuel C. AlozieNo prior studies have examined the role, relationship, and impact of advertising and information technologies on African societies. Critically exploring the dominant cultural values and symbols conveyed in Nigerian mass media advertising, and the impact of this advertising on the socioeconomic development of Nigeria and Sub-Saharan Africa, this volume examines the many facets of the African marketplace. Marketing in Developing Countries: Nigerian Advertising in a Global and Technological Economy will aid current and potential investors and businesses in interpreting the cultural, socioeconomic, and technological evolution underway in this emerging economy, assist in their understanding of the challenges as well as opportunities they may encounter in this region, and encourage the creation of culturally sensitive advertising messages – that may ultimately support rather than distort Nigeria’s economic development.
Marketing in Developing Nations: Contemporary Developments, Cases and Problems in Africa, Asia and the Middle East (Routledge Studies in Marketing)
by Ayodele C. OnikuThe developing markets of Africa, Asia and the Middle East are quickly becoming the future of world economic and trade development. They are affluent in terms of population, resources and market expansion, with rising interests from the EU, United States and multi-national corporations in the region. It is therefore imperative for the academic and global business communities to have an accurate picture of the peculiarities of marketing practices, developments and consumer experiences in these developing markets.This book presents contemporary cases across Africa, Asia and the Middle East to aid the global understanding of both market and consumer behaviours across the regions and equally provide robust knowledge to approach the markets with strategic responses. A unique characteristic of the African economy and the other regional markets like Middle East and Asia is that they might have one global business outlook for non-citizens and non-residents, but the internal structure and market behaviours quite reveal that they are different and diverse in terms of culture, socialisation, religion, technology assimilation, economic capacity etc., which invariably affect market behaviours, buying decisions and consumer behavioural patterns and decisions in each market.This edited collection will bring together a comprehensive assembly of cases considering these diverse characteristics to provide foresight for marketing strategy, policy and decision-making. Marketing in Developing Nations will aid researchers and upper-level students looking to further understand the specifics of marketing in these regions while also offering real-life examples to stimulate further research and insight for global business.
Marketing in Latin America and the Caribbean: Contemporary Case Studies
by Joseann J. Knight Fabrizio Noboa S Barney G. PachecoLatin America and the Caribbean are often placed in the same geographical and economic grouping. However, too little is known in either region about the other’s business cultures and marketplaces. Marketing in Latin America and the Caribbean is a casebook that analyses the marketing histories, challenges, strategies and vision of small, medium and large indigenous businesses from South America, Central America, Mexico and the Caribbean. The book is divided into three core sections: Marketing Tactics, including product development, pricing and digital marketing; Marketing Strategy, which considers brand development, targeting and positioning, and competitive advantage; and, Global and Regional Marketing, considering strategic alliances, global expansion and supply chain management. The work also captures the competitive strategies used by indigenous firms to drive regional and global expansion in the face of sometimes turbulent marketing environments: several of the cases in the book encourage student readers to assess the impact of the COVID-19 pandemic on the strategies and futures of Latin American and Caribbean firms. Filling a gap in the literature by focusing on this understudied region and its indigenous firms, this text is essential and recommended reading for advanced undergraduate and postgraduate students studying International Marketing, Marketing Management and Strategy. It will also be of use to academic faculty seeking classroom material that captures authentic Latin American and Caribbean marketing realities. The work is supplemented by detailed Teaching Notes for each chapter, available online for instructors.
Marketing in Perspective (Routledge Library Editions: Marketing)
by Simon MajaroThis book provides a stimulating perspective on a wide range of important topics and major challenges which confronted marketing management in the 1980s and are still of relevance today. The author applies a critical knowledge of modern theory and practice to pinpoint the crucial importance of three interrelated ingredients – productivity, integration and creativity, for success in an increasingly demanding and cost-effective environment. Each chapter reviews marketing concepts, theories and methods – both recent and well-established and each chapter can be read on its own in response to a specific problem. As well as an extensive bibliography, the volume contains useful case-studies.
Marketing in Small Businesses (Routledge Library Editions: Small Business)
by Brian Kenny Karen DysonWritten especially for owners and employees of small businesses, as well as students in this specialized area, this book, originally published in 1989, is a concise introduction to marketing in the small business. It focuses on the nature of marketing and the benefits of its applications, even where resources are limited. Stressing the marketing strategy issues and the need for marketing information, it discusses the scope and limitations of marketing and its relevance for small businesses. The book covers specific areas of marketing decisions relating to product, pricing, distribution and promotion and it also deals with specialist themes, notably international and government markets, franchising and technology. Case examples are included throughout the text, and detailed case studies are given at the end of each chapter.