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The Knowledge Manager's Handbook: A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization
by Nick Milton Patrick LambeThe way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization. This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to making a sustainable change in the knowledge management culture.
Knowledge Networking: Creating The Collaborative Enterprise
by David SkyrmeKnowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative technologies. It shows how they can transform organizational practices and help to improve both individual and team performances. Based on proven experience and includes customised toolkits, cases and action plans. From pooling expertise on a sales bid via computer referencing, to improving customer service using the flexible office, the author demonstrates how potential can become practice.Knowledge management is the big management idea currently influencing organizations, and Knowledge Networking explores the global impact of sharing knowledge and expertise. It is a highly practical text which includes customised toolkits, cases and action plans to enable individuals and teams to improve their performance.
Knowledge, Networks and Policy: Regional Studies in Postwar Britain and Beyond (Regions and Cities)
by James Hopkins‘The region’ has been used to understand and propose solutions to phenomena and problems outside the dominant spatial scale of the twentieth century – the nation state. Its influence can be seen in multiple social science disciplines and in public policy across the globe. But how was this knowledge organised and how were its concepts transmuted into public policy? This book charts the development of the academic field of Regional Studies and the application of its concepts in public policy through its learned society, the Regional Studies Association. In their modern form, learned societies often play a complementary role to universities, offering networks that operate in the spaces between and beyond universities, connecting specialised academics and knowledge and making it possible for them to have impact outside the academy. In contrast to the geographically tangible and popularly understood role of the university, contemporary learned societies are nebulous networks that transcend barriers and whose contribution is difficult to discern. However, the production and dissemination of knowledge would be stunted were it not for the learned society connecting scholars through a network of publications and events. This book traces the intellectual history of regional studies and regional science from the 1960s into the 2000s and the impact of the regional concept in public policy through the changing priorities of government in the UK and Europe. By approaching the history through the Regional Studies Association, it interrogates the role and function of the ‘learned society’ model of organisation in contemporary academia and importance as a knowledge exchange vehicle for public policy influence.
Knowledge, Networks and Power
by Mats Forsgren Ulf Holm Jan JohansonThis book presents more than four decades of research in international business at the Department of Business Studies, Uppsala University. Gradually, this research has been recognized as 'The Uppsala School'. The work in Uppsala over the years reflects a broad palette of issues and approaches. There are, though, some common characteristics of most of the contributions which motivates the 'school' label, beyond the fact that all have their origin in Uppsala. We claim that the dominating workhas been devoted to three basic themes; knowledge as an asset and as a problem, markets as business networks and power within and between organizations. In this book these three themes have been discussed relation to firms' internationalization process and the multinational firm as an organization. A dominating feature of the work done in Uppsala is also its strong emphasis on empirical data as a base for theory development, which often has been collected through personal interviews with Swedish firms.
Knowledge Networks and Tourism (Routledge Advances in Tourism)
by Roger Vaughan Michelle McLeodThe receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised the fragmentation within the sector, largely as a result of it being comprised of small and medium sized businesses, makes understanding knowledge management challenging. This book applies knowledge management and social network theories to the business of tourism to shed light on successful operations of tourism knowledge networks. It contributes specifically to understanding a network perspective of the tourism sector, the information needs of tourism businesses, social network dynamics of tourism business operation, knowledge flows within the tourism sector and the transformation of the tourism sector through knowledge networks. Social Network Analysis is applied to fully explore the growth and maintenance of tourism knowledge networks and the relationships between tourism sector stakeholders in relation to their knowledge requirements. Knowledge Networks and Tourism will be valuable reading for all those interested in successful operations of tourism knowledge networks.
Knowledge Organizations: What Every Manager Should Know
by Jay Liebowitz Thomas J. BeckmanFor knowledge management to be successful, the corporate culture needs to be adapted to encourage the creation, sharing, and distribution of knowledge within the organization. Knowledge Organizations: What Every Manager Should Know provides insight into how organizations can best accomplish this goal. Liebowitz and Beckman provide the information companies need for evaluating and planning the steps and processes that will transform their existing organization infrastructure into a "knowledge-based" organization. This easy-to-read guide includes many vignettes, examples, and short cases of organizations involved in knowledge management.
Knowledge, People, and Digital Transformation: Approaches for a Sustainable Future (Contributions to Management Science)
by Leif Edvinsson Florinda Matos Valter Vairinhos Maurizio Massaro Isabel SalavisaThe impacts of the digital transformation on society in general, and particularly on people’s lives, are the subject of increasing debate among policymakers, researchers and industry. This book explores the challenges of this new revolution, identifies solutions, and demonstrates how knowledge management can enable the transition process associated with the digital transformation, guided by the principles of sustainability. Featuring contributions by experts from diverse areas of science and business – on topics ranging from the digital transformation of knowledge management in the public sector, to the creation of sustainable smart cities, regions and countries, and from using AI for business models to food security – it provides a comprehensive discourse on the digital transformation’s impacts on employment, education, governance, social life, sustainability, values, the economy and democracy.
Knowledge Perspectives of New Product Development
by Elias G. Carayannis Dimitris G Assimakopoulos Rafiq DossaniNew Product Development (NPD) is about the ideation, formulation, and implementation of new and superior solutions in the market. Beyond the obvious need for organizations to innovate in order to compete, embedded in any NPD program are knowledge, technological expertise, and the social networks that convert these capabilities into offerings that create value at every level--for customers, industries, communities, and regions. This volume provides an array of knowledge perspective in NPD across multiple levels of analysis and geographic regions, including Europe, the United States, China, Japan, and India, to explore the dynamics of NPD in today's global environment. Presenting case studies from such industries as ICT services, semiconductors, software development, bio-technology, higher education, and even safety for children's toys, and drawing from a variety of theoretical perspectives, including technology and knowledge management, sociology, economic geography, and organizational behavior, the authors highlight critical success and failure factors in NPD. Among the topics covered: New product development teams, including multi-functional and multi-site teamsDe-localization and off-shoring of tasks and processesIndividual competencies and organizational capabilitiesUniversity-industry interactions, high-tech clusters, and technology transfer Technology policy
Knowledge Preservation Through Community of Practice
by Rocco AgrifoglioThis book links knowledge management literature and information systems research to explore the process of knowledge preservation within a community of practice. It contributes to existing literature in different ways. First, it provides a conceptualization of the "community knowledge preservation" process. In contrast to previous knowledge management research, knowledge preservation is thus viewed as a process in its own right rather than an integral part of knowledge creation and sharing. Furthermore, the book also investigates how communities of practice preserve knowledge, by identifying the main mechanisms and tools enabling members to select, store and actualize the explicit and tacit forms of collective knowledge. More in general, the book presents guidance on how to use communities of practice to ensure the preservation of knowledge in development processes, for individuals and organizations alike.
The Knowledge Problems of European Financial Market Integration: Paradoxes of the Market (Routledge Frontiers of Political Economy)
by Troels KrarupSince the creation of the euro and a European Central Bank, the European Union has persistently pursued financial market integration throughout periods of economic growth, membership enlargements, financial breakdown, and political crisis. While traditionally analysed in terms of clashing ideological orientations and strategic political interests, this book presents a novel and empirically grounded perspective on the issues around financial market integration by approaching them in terms of the knowledge problems facing that actors face. Drawing on European legal texts, policy documents and interviews with regulators, central bankers and financial market professionals, this book is rich in empirical detail which reveals a close-knit set of knowledge problems, or paradoxes, of ‘the market’. These paradoxes are irreducible to a particular political ideology or national interests because they are rooted in the conceptual structure of the European treaties. Moreover, while these knowledge problems present themselves as uncertainties, tensions, and conflicts in practice, they also echo persistent conceptual and theoretical controversies in the field of economics. Indeed, this book demonstrates how ‘the market’ is adopted from economic theory into European treaty law, resulting in central bankers and regulators struggling with knowledge problems and conflicts paralleling classic debates in the academic discipline. This book will be of significant interest to political economists working on European economic integration and money and finance as well as readers of heterodox economics, economic sociology and political and social theory more broadly.
Knowledge Production, Area Studies and Global Cooperation (ISSN)
by Claudia DerichsWhereas Area Studies and cross-border cooperation research conventionally demarcates groups of people by geographical boundaries, individuals might in fact feel more connected by shared values and principles than by conventional spatial dimensions. Knowledge Production, Area Studies and Global Cooperation asks what norms and principles lead to the creation of knowledge about cross-border cooperation and connection. It studies why theories, methods, and concepts originate in one place rather than another, how they travel, and what position the scholar adopts while doing research, particularly ‘in the field’.Taking case studies from Asia, the Middle East and North Africa, the book links the production of alternative epistemologies to the notion of global cooperation and reassesses the ways in which the concept of connectedness can be applied at the translocal and individual rather than the formal international and collective level.Knowledge Production, Area Studies and Global Cooperation provides an innovative and critical approach towards established means of producing knowledge about different areas of the world, demonstrating that an understanding of pluri-local connectivity should be integrated into the production of knowledge about different areas of the world and the behavioural dimension of global cooperation. By shifting the view from the collective to the individual and from the formal to often invisible patterns of connectedness, this book provides an important fresh perspective which will be of interest to scholars and students of Area Studies, Politics, International Relations and Development Studies. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-ND) 4.0 license.
Knowledge Production in Organizations
by Kaj U. KoskinenThe systemic view provides a basic approach through which people may advance their understanding of knowledge production in organizations. One of the most important contributions to this systemic view is the theory of social autopoiesis which emphasizes that knowledge production of organizations can only be understood through the view of a social autopoietic system. Recent developments in the field of organization research have started to view organization as a process rather than as entity. The author combines in this book these two approaches - autopoietic systemic view and process thinking - in a way that organizations are seen as processual autopoietic systems.
Knowledge Production Modes between Science and Applications 1: Concepts
by Jean-Claude AndréInventing isn’t easy! In this book, twelve “valleys of death” are identified which, following a linear approach, correspond to the various obstacles that limit the various passages from an original idea to invention, and then to industrial innovation. These various limiting factors have a variety of origins: disciplined scientific training, weak general and scientific culture, New Public Management, hierarchical support, funding, evaluation, proof of concepts, complexity management, and heuristic and interdisciplinary approaches on the one hand, and attractiveness for the new on the other. After an idea is formulated, these contexts bring small elements of science into play, but above all human aspects ranging from motivation and the quality of exchanges to responsibility. In short, it is a possible dynamic way of living together to promote innovations stemming from science. This is not easy, but if the invention is profitable for society, the downstream sector can greatly facilitate the various stages of commercialization.
Knowledge Production Modes between Science and Applications 2: Applications
by Jean-Claude AndreInventing isn’t easy! After identifying and presenting the 12 "valleys of death", the real obstacles limiting the transition from an original idea to an innovative one, including the notion of socially responsible research, Knowledge Production Modes between Science and Applications 2 applies the concepts introduced in Volume 1. The book starts off with 3D printing, which has essentially broken through all barriers by offering remarkable advantages over existing mechanical technology. The situation is different for 4D printing and bio-printing. First of all, we need to tackle the complexity inherent in these processes, and move away from disciplinarity to find robust, applicable solutions, despite the obstacles. This is possible in niche areas, but currently, low profitability still limits their general applicability and the willingness of researchers to embrace interdisciplinary convergence....
Knowledge, Productivity, and Innovation in Nigeria: Creating a New Economy
by Giulia Pellegrini Ismail RadwanNigeria has a bold national vision of becoming one of the world's top 20 economies by 2020. However, despite being the 8th most populous country in the world, it ranks 41st in terms of GDP and 161st in terms of GDP per capita. Nigeria has long depended on oil for its exports and government revenues. This dependence has led to rent seeking and a reluctance to examine potential avenues for economic diversification. The authors of 'Knowledge, Productivity, and Innovation in Nigeria' believe that the goal of becoming a top-twenty economy can only be achieved if Nigeria makes the transition to a new economy rooted in the 21st century that harnesses the power of knowledge and avoids a static oil-based growth strategy. Knowledge has always been central to development, but new technologies have made it globally accessible. Countries such as the Republic of South Korea, India, and the United States that have exploited new technologies and know-how have pushed their innovation and productivity frontiers. Countries that have failed to do so risk remaining mired in poverty. In order to achieve Vision 2020, Nigeria must move beyond the stop-start patterns of oil-based development that have characterized it since independence. It must create a stable and prosperous economy based on a critical mass of knowledge workers. Knowledge, Productivity, and Innovation in Nigeria examines how Nigeria can prepare for this century and where its leaders can focus to achieve their vision, presenting the experiences of other countries from which Nigeria can learn.
Knowledge Retention: Strategies and Solutions
by Jay LiebowitzAs the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge. Devised to help those organizations who are dependent on the accumulated knowledge of stakeholders, this book details a proactive approach to knowledge retention. Written by Jay Liebowitz, one of the most sought after knowledge management experts, this text explains how to identify at risk knowledge areas, and then demonstrates how to keep those areas from becoming knowledge vacuums. To reinforce his points, the book contains case studies from The Aerospace Corporation, Chevron, and Knowledge Harvesting Inc., who have become models for the implementation of knowledge retention strategies.
The Knowledge Revolution: An Analysis of the International Brain Market and the Challenge to Europe (Routledge Revivals)
by Dimitris N. ChorafasFirst published in 1968, The Knowledge Revolution has been written to discuss Europe’s economic and cultural future against the whole background of the world market for brains. It examines the role of industry, governments, and universities in meeting the challenge of the 1970s and thereafter. The realization that a modern economy's most important capital resource is not money, raw materials or equipment but brains has been slow in coming. This fact is the kernel of the Knowledge Revolution.There has been tremendous discussion both about the brain drain and about the American “takeover” of European industries. This book is the first to treat these phenomena as merely symptoms of the basic causes of European decay. Where others have concentrated on individual aspects of the problems faced by Europe, Professor Chorafas effectively examines the whole complex picture of the European malaise. Professor Chorafas maintains that Europe must take advantage of mass production and mass markets; and he not only advocates large scale pan-European industrial co-operation but also original methods of financing it. Although his attention is directed towards the economic future, he has not ignored cultural values. The book is mainly concerned with Continental Europe, Scandinavia and the USA, but the special problems of the Middle East and the developing territories are also discussed. This important historical reference work will be of interest to statemen, industrialists, academics, economists, and civil servants.
Knowledge Risk Management: From Theory to Praxis (Management for Professionals)
by Susanne Durst Thomas HenschelThis book provides an in-depth introduction to knowledge risk management (KRM) as well as methods, tools and cases to address knowledge risk management issues in both the public and private sector. It focuses on the integration of knowledge risks into the holistic risk management of organizations. In addition, this book is accompanied by an external website that includes additional checklists, videos and company cases. The combination of a sound theoretical framework along with practical instruments, tools and ancillary materials makes this book a unique, interactive book for professionals, managers, and executives as well as students, academics and policy makers.
Knowledge, Scale and Transactions in the Theory of the Firm
by Mario MorroniFirms in market economies vary enormously in size, nature and competitiveness. In this important contribution to the literature on the theory of the firm, Mario Morroni provides a fresh analytical framework which improves our understanding of the causes of this diversity in organisational design and performance. The relations between internal and external basic conditions, decision-making mechanisms and organisational co-ordination are addressed, as are the circumstances in which capabilities, transactions and scale-scope considerations interact. With the emergence of the knowledge-based economy and the increasing pressure of global competition, the development of capabilities is acquiring ever greater importance in boosting competitiveness. Morroni shows that long-term relational agreements enhance learning processes and offer powerful tools for improving competitiveness in a context of conflicting interests, incomplete knowledge and uncertainty.
Knowledge Science: Modeling the Knowledge Creation Process
by Yoshiteru NakamoriExplaining how to improve our knowledge-based society, this book addresses problems in collecting, synthesizing, coordinating, and creating knowledge. It provides knowledge engineering tools and a framework for integrating knowledge creation, discovery, and management. The text covers knowledge technology, knowledge management, knowledge discovery and data mining, knowledge synthesis, knowledge justification, and knowledge construction. Experienced researchers in decision science, artificial intelligence, systems engineering, behavioral science, and management science present new methods for creating technological innovation from existing knowledge, such as IT techniques, organizational theory, and mathematical systems theory.
Knowledge Service Engineering Handbook (Ergonomics Design & Mgmt. Theory & Applications)
by Jussi Kantola Waldemar KarwowskiEdited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service
Knowledge, Service, Tourism & Hospitality: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2015 (SERVE 2015), Bandung, Indonesia, 1-2 August 2015
by Ford Lumban Gaol Fonny Hutagalung Abd Razak Zakaria Zuwati HasimThis proceedings volume contains papers presented at the 2015 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affair
Knowledge Share: the (SxI - Springer for Innovation / SxI - Springer per l'Innovazione #16)
by Giuseppe Conti Rosa GrimaldiThe book is the outcome of a thoughtful reflection on Knowledge Share (KS), encompassing the distribution, connection and co-production of knowledge, through a circular, multi-sourced and multidirectional process. The book aims to generate in-depth knowledge and better awareness of the phenomenon, as well as new ideas and concrete actions to favour KS. It offers a comprehensive view of the factors influencing KS, including environmental, organizational, individual factors and their interrelations. The book is structured so to stimulate a reflection on theories and models of KS and to provide some evidence with a specific emphasis on the Italian context. This book talks to people interested in creating the conditions in which effective knowledge share (KS) can happen. It intends to reach out to different communities, raise awareness around KS and hopefully trigger a conversation that will result in a better understanding of KS dynamics now and in the future.
Knowledge Sharing and Quality Assurance in Hospitality and Tourism
by Eric Laws Noel ScottLearn both theory and practice of knowledge managementSir Francis Bacon once wrote, "Knowledge is power." Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creation of effective ways to share and use knowledge.As the tourism and hospitality industry expands, the competition increases as the search continues for ways to ensure quality, know the consumer, and discover the best standards of destination operation. Knowledge Sharing and Quality Assurance in Hospitality and Tourism is a unique foundational text that clearly explains the theory and practical management of knowledge in this lucrative, very competitive industry. Knowledge theory is used to explore organizational functioning, change issues, and operations at destinations in industry clusters and networks. Chapters are extensively referenced. Topics in Knowledge Sharing and Quality Assurance in Hospitality and Tourism include: the role of higher education in transferring knowledge into practice four kinds of benchmarking e-mail response quality quality management at the destination level and its path to knowledge sharing tourism managers knowledge needs-the knowledge type, where the knowledge is available, and sharing that knowledge between academics and the industry strategic planning in knowledge management three element framework of knowledge management assessment a case study of an international tourism project and the use of knowledge management a case study of best practice in tourism research dissemination in Quebec and QueenslandKnowledge Sharing and Quality Assurance in Hospitality and Tourism is crucial, idea-sparking reading perfect for tourism researchers, tourism managers, administrators, educators, and students.
Knowledge Sharing at REMA 1000 (A)
by Olivia Hull Tatiana SandinoA year after Norwegian grocery chain REMA 1000 adopted Workplace, Facebook's corporate social media network, CHRO Tore Hoylie is asked to evaluate its impact on company culture and communication. Almost 90% of the workforce is engaged with the platform, which they use to communicate with colleagues across the decentralized chain of independent outlets. However, there are some concerns that the site is overloaded with information and difficult to navigate. Hoylie must decide whether to try to improve the platform or look for an alternative. If REMA keeps Workplace, how can REMA improve the way employees interact with it?