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Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
by John Doerr Larry Page<P>Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth--and how it can help any organization thrive. <P>In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. <P>For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress -- to measure what mattered. <P>Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. <P>Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. <P>In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. <P>In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic. <P><b>A New York Times Bestseller</b>
Measure What Matters: मेजर व्हाट मैटर्स
by John Doerrकिताब "मेजर व्हाट मैटर्स" का मुख्य विषय (ऑब्जेक्टिव्स एंड की-रिजल्ट्स) प्रणाली पर आधारित है, जिसका उपयोग गूगल, बोनो और गेट्स फाउंडेशन जैसी बड़ी संस्थाएं करती हैं। इस प्रणाली का उद्देश्य संगठनों के लक्ष्यों और परिणामों को स्पष्ट रूप से परिभाषित करके उच्च स्तर की पारदर्शिता और उत्तरदायित्व सुनिश्चित करना है। ऑब्जेक्टिव्स एंड की-रिजल्ट्स से संगठनों को अपनी प्राथमिकताओं पर ध्यान केंद्रित करने और एक दिशा में आगे बढ़ने में मदद मिलती है। किताब में बताया गया है कि कैसे यह प्रणाली संगठनों को परिणाम देने के लिए प्रेरित करती है, चाहे वह छोटी स्टार्ट-अप कंपनियां हों या बड़े वैश्विक संस्थान। इसमें सफलता के लिए टीम वर्क, जवाबदेही, और प्रयास पर जोर दिया गया है। ऑब्जेक्टिव्स एंड की-रिजल्ट्स का सही उपयोग करने से संस्थाओं को स्थिरता और नवाचार के उच्चतम स्तर तक पहुंचने में मदद मिलती है। इस प्रणाली की खासियत यह है कि यह कंपनियों को उनके मुख्य लक्ष्यों पर फोकस करने में मदद करती है और उन्हें सही दिशा में ले जाती है, जिससे वे बेहतर प्रदर्शन कर पाते हैं। ऑब्जेक्टिव्स एंड की-रिजल्ट्स का मूल सिद्धांत सरलता और मापने योग्य परिणाम है, जिससे कंपनियों के लक्ष्य प्राप्त करने की प्रक्रिया को व्यवस्थित किया जा सके।
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
by Michael D. Watkins Roy D. Shapiro Susan RosegrantAT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement and compensation system based on more than 100 performance measures monitored and communicated daily.
Measure, Probability, and Mathematical Finance
by Hong Xie Chaoqun Ma Guojun GanAn introduction to the mathematical theory and financial models developed and used on Wall StreetProviding both a theoretical and practical approach to the underlying mathematical theory behind financial models, Measure, Probability, and Mathematical Finance: A Problem-Oriented Approach presents important concepts and results in measure theory, probability theory, stochastic processes, and stochastic calculus. Measure theory is indispensable to the rigorous development of probability theory and is also necessary to properly address martingale measures, the change of numeraire theory, and LIBOR market models. In addition, probability theory is presented to facilitate the development of stochastic processes, including martingales and Brownian motions, while stochastic processes and stochastic calculus are discussed to model asset prices and develop derivative pricing models.The authors promote a problem-solving approach when applying mathematics in real-world situations, and readers are encouraged to address theorems and problems with mathematical rigor. In addition, Measure, Probability, and Mathematical Finance features:A comprehensive list of concepts and theorems from measure theory, probability theory, stochastic processes, and stochastic calculusOver 500 problems with hints and select solutions to reinforce basic concepts and important theoremsClassic derivative pricing models in mathematical finance that have been developed and published since the seminal work of Black and Scholes Measure, Probability, and Mathematical Finance: A Problem-Oriented Approach is an ideal textbook for introductory quantitative courses in business, economics, and mathematical finance at the upper-undergraduate and graduate levels. The book is also a useful reference for readers who need to build their mathematical skills in order to better understand the mathematical theory of derivative pricing models.
Measured Excess: Status, Gender, and Consumer Nationalism in South Korea
by Laura C. NelsonMeasured Excess: Status, Gender, and Consumer Nationalism in South Korea.
Measured Excess: Status, Gender, and Consumer Nationalism in South Korea
by Laura NelsonThis insightful analysis of the ways in which South Korean economic development strategies have reshaped the country's national identity gives specific attention to the manner in which women, as the primary agents of consumption, have been affected by this transformation. Past scholarship on the culture of nationalism has largely focused on the ways in which institutions utilize memory and "history" to construct national identity. In a provocative departure, Laura C. Nelson challenges these assumptions with regard to South Korea, arguing that its identity has been as much tied to notions of the future as rooted in a recollection of the past. Following a backlash against consumerism in the late 1980s, the government spearheaded a program of frugality that eschewed imported goods and foreign travel in order to strengthen South Korea's national identity. Consumption—with its focus on immediate gratification—threatened the state's future-oriented discourse of national unity. In response to this perceived danger, Nelson asserts, the government cast women as the group whose "excessive desires" for material goods were endangering the nation.
Measured Success: Innovation Management in Australia
by Peter CebonFor several years, Australia has been slipping behind the rest of the OECD in its rate of business innovation. If, as economists believe, innovation is the fundamental driver of prosperity, this is a harbinger of long-term problems for the country. To find a successful way forward, we need to understand the nature and limitations of our innovation achievements. Measured Success analyses eleven cases of Australian high-technology innovation, exploring where we have gone right and where more could have been achieved. Drawing lessons from both the successes and failures, the authors provide valuable insights into Australian innovation management, and the challenges that lie ahead. Measured Success is an important commentary on the state of innovation in Australia, and offers fresh direction for policy in this area.
Measurement Across the Sciences: Developing a Shared Concept System for Measurement (Springer Series in Measurement Science and Technology)
by Mark Wilson Luca Mari Andrew MaulThis open access book proposes a conceptual framework for understanding measurement across a broad range of scientific fields and areas of application, such as physics, engineering, education, and psychology. It addresses contemporary issues and controversies within measurement in light of the framework, including operationalism, definitional uncertainty, and the relations between measurement and computation, and describes how the framework, operating as a shared concept system, supports understanding measurement’s work in different domains, using examples in the physical and human sciences.This revised and expanded second edition features a new analysis of the analogies and the differences between the error/uncertainty-related approach adopted in physical measurement and the validity-related approach adopted in psychosocial measurement. In addition, it provides a better analysis and presentation of measurement scales, in particular about their relations with quantity units, and introduces the measurand identification/definition as a part of the "Hexagon Framework" along with new examples from the physical and psychosocial sciences. Researchers and academics across a wide range of disciplines including biological, physical, social, and behavioral scientists, as well as specialists in measurement and philosophy appreciate the work’s fresh and provocative approach to the field at a time when sound measurements of complex scientific systems are increasingly essential to solving critical global problems.
Measurement Madness
by Dina Gray Pietro Micheli Andrey Pavlovinterpreting results in a way that will improve things rather than complicate them. This book will help you to recognize, correct and even avoid common performance measurement problems, including: * Measuring for the sake of measuring* Assuming that measurement is an instant fix for performance issues* Comparing sets of data that have nothing in common and hoping to learn something* Using targets and rewards to promote certain behaviours, and achieving exactly the opposite ones. Reading Measurement Madness will enable you to design a simple, effective performance measurement system, which will have the intended result of creating value in your organization.
Measurement Theory in Action: Case Studies and Exercises
by David J. Whitney Kenneth S Shultz Michael J ZickarMeasurement Theory in Action, Third Edition, helps readers apply testing and measurement theories and features 22 self-contained modules which instructors can match to their courses. Each module features an overview of a measurement issue and a step-by-step application of that theory. Best Practices provide recommendations for ensuring the appropriate application of the theory. Practical Questions help students assess their understanding of the topic. Students can apply the material using real data in the Exercises, some of which require no computer access, while others involve the use of statistical software to solve the problem. Case Studies in each module depict typical dilemmas faced when applying measurement theory followed by Questions to Ponder to encourage critical examination of the issues noted in the cases. The book’s website houses the data sets, additional exercises, PowerPoints, and more. Other features include suggested readings to further one’s understanding of the topics, a glossary, and a comprehensive exercise in Appendix A that incorporates many of the steps in the development of a measure of typical performance. Updated throughout to reflect recent changes in the field, the new edition also features: Recent changes in understanding measurement, with over 50 new and updated references Explanations of why each chapter, article, or book in each module’s Further Readings section is recommended Instructors will find suggested answers to the book’s questions and exercises; detailed solutions to the exercises; test bank with 10 multiple choice and 5 short answer questions for each module; and PowerPoint slides. Students and instructors can access SPSS data sets; additional exercises; the glossary; and additional information helpful in understanding psychometric concepts. It is ideal as a text for any psychometrics or testing and measurement course taught in psychology, education, marketing, and management. It is also an invaluable reference for professional researchers in need of a quick refresher on applying measurement theory.
Measurement Theory in Action: Case Studies and Exercises, Second Edition
by Kenneth S. Shultz Michael J. Zickar David J. WhitneyThis book helps readers apply testing and measurement theories. Featuring 22 self-standing modules, instructors can pick and choose the ones that are most appropriate for their course. Each module features an overview of a measurement issue and a step-by-step application of that theory. Best practices provide recommendations for ensuring the appropriate application of the theory. Practical questions help students assess their understanding of the topic while the examples allow them to apply the material using real data. Two cases in each module depict typical dilemmas faced when applying measurement theory followed by Questions to Ponder to encourage critical examination of the issues noted in the cases. Each module contains exercises some of which require no computer access while others involve the use of SPSS to solve the problem. The book's website houses the accompanying data sets and more. The book also features suggested readings, a glossary of the key terms, and a continuing exercise that incorporates many of the steps in the development of a measure of typical performance. Updated throughout to reflect recent changes in the field, the new edition also features: --A new co-author, Michael Zickar, who updated the advanced topics and added the new module on generalizability theory (Module 22). -Expanded coverage of reliability (Modules 5 & 6) and exploratory and confirmatory factor analysis (Modules 18 & 19) to help readers interpret results presented in journal articles. -Expanded Web Resources, Instructors will now find: suggested answers to the book's questions and exercises; detailed worked solutions to the exercises; and PowerPoint slides. Students and instructors can access the SPSS data sets; additional exercises; the glossary; and website references that are helpful in understanding psychometric concepts. Part 1 provides an introduction to measurement theory and specs for scaling and testing and a review of statistics. Part 2 then progresses through practical issues related to text reliability, validation, meta-analysis and bias. Part 3 reviews practical issues related to text construction such as the development of measures of maximal performance, CTT item analysis, test scoring, developing measures of typical performance, and issues related to response styles and guessing. The book concludes with advanced topics such as multiple regression, exploratory and confirmatory factor analysis, item response theory (IRT), IRT applications including computer adaptive testing and differential item functioning, and generalizability theory. Ideal as a text for any psychometrics, testing and measurement, or multivariate statistics course taught in psychology, education, marketing and management, professional researchers in need of a quick refresher on applying measurement theory will also find this an invaluable reference.
Measurement across the Sciences: Developing a Shared Concept System for Measurement (Springer Series in Measurement Science and Technology)
by Mark Wilson Luca Mari Andrew MaulThis book proposes a conceptual framework for understanding measurement across a broad range of scientific fields and areas of application, such as physics, engineering, education, and psychology. The authors, who themselves span these disciplines, argue that the justification of the public trust attributed to measurement results can in principle apply identically to both physical and psychosocial properties. They further argue that the lack of a common conceptualization of measurement hampers interdisciplinary communication and limits the ability to share knowledge. They advance their views by first surveying the conceptual history of the philosophy of measurement and arguing that classical, operationalist and representational perspectives on measurement each make important contributions but also each have important shortcomings. A synthesis is then offered as the foundation for a new conceptual framework. The authors describe how the framework, which operates as a shared concept system, supports understanding measurement’s work in different domains, using examples in the physical and human sciences. They consider connections and consequences with respect to causality, objectivity, and intersubjectivity, among other topics, and how measurement science concepts and issues are construed across these disciplines and settings. They also address contemporary issues and controversies within measurement in the light of the framework, including operationalism, definitional uncertainty, and the relations between measurement and computation. The book concludes with a justification for the basic claim that measurement is an empirical and informational process that produces explicitly justifiable information. Researchers and academics across a wide range of disciplines including biological, physical, social and behavioral scientists, as well as specialists in measurement and philosophy will appreciate the work’s fresh and provocative approach to the field at a time when sound measurements of complex scientific systems are increasingly essential to solving critical global problems.
Measurement and Analysis of Performance of Industrial Crop Production: The Case of Iran’s Cotton and Sugar Beet Production (Perspectives On Development In The Middle East And North Africa (mena) Region Ser.)
by Masoomeh RashidghalamThis book employs different parametric and non-parametric panel data models which have been used in history of developed panel data efficiency measurement literature. It assesses the differences of models based on characteristics and efficiency scores measurement using a systematic sensitivity analysis of the results. On the whole twelve parametric and four nonparametric models were studied. Parametric models are classified in four groups in terms of the assumptions made on the temporal behavior of inefficiency. A common issue among all the parametric models is that inefficiency is individual producer-specific. This is consistent with the notion of measuring the efficiency of decision-making units. Non-parametric models are divided into partial and full frontier models. A main contribution of this volume is that it helps to understand differences between parametric and non-parametric models. On empirical part of the volume, technical efficiency of two agricultural strategic crops (cotton and sugar beet) in different provinces of the Iran are analyzed. Using different models, the most efficient and inefficient provinces in cotton and sugar beet production of Iran are recognized.
Measurement and Management in the Information Age
by Robert S. Kaplan David P. NortonToday, organizations are competing in such complex environments that an accurate understanding of their goals and the methods for attaining those goals is vital. The Balanced Scorecard translates an organization's mission and strategy into a comprehensive set of performance measures that provide the framework for a strategic measurement and management system. This chapter introduces the Balanced Scorecard, which enables companies to track financial results while simultaneously monitoring progress in building the capabilities and acquiring the intangible assets they need for future growth. This chapter was originally published as chapter 1 of "The Balanced Scorecard: Translating Strategy into Action."
Measurement for the Social Sciences
by John R. RossiterThis book proposes a revolutionary new theory of construct measurement - called C-OAR-SE - for the social sciences. The acronym is derived from the following key elements: construct definition; object representation; attribute classification; rater entity identification; selection of item type; enumeration and scoring. The new theory is applicable to the design of measures of constructs in: * Management * Marketing * Information Systems * Organizational Behavior * Psychology * Sociology C-OAR-SE is a rationally rather than empirically-based theory and procedure. It can be used for designing measures of the most complex and also the most basic constructs that we use in social science research. C-OAR-SE is a radical alternative to the traditional empirically-based psychometric approach, and a considerable amount of the book's content is devoted to demonstrating why the psychometric approach does not produce valid measures. The book argues that the psychometric approach has resulted in many misleading findings in the social sciences and has led to erroneous acceptance - or rejection - of many of our main theories and hypotheses, and that the C-OAR-SE approach to measurement would correct this massive problem. The main purpose of this book is to introduce and explain C-OAR-SE construct measurement theory in a way that will be understood by all social science researchers and that can be applied to designing new, more valid measures. Featuring numerous examples, practical applications, end-of-chapter questions, and appendices, the book will serve as an essential resource for students and professional researcher alike.
Measurement in Marketing: Operationalization of Latent Constructs
by Azza FrikhaScientific research uses concepts (or constructs) and requires means to measure them. Often latent, abstract and not directly observable, these concepts demand special attention. When facing problems related to their operationalization, considerable efforts are required to construe measures that effectively represent the phenomena studied. Measurement in Marketing presents a wide range of ideas to help researchers in the selection, design and validation of measurements of constructs. It analyzes the provisions that must be implemented to allow the transition from a latent conceptual construct to an operational level close to reality, and thus to make possible a fluid, reliable and valid reading of the phenomena observed. This instructive book guides readers through all stages of the implementation of a measure. It is intended for a wide audience, offering examples, summary tables and boxes in order to emphasize the primary information.
Measurement of Facilities Management Performance in Ghana's Public Hospitals (Management in the Built Environment)
by Daniel Amos Cheong Peng Au-Yong Zairul Nisham MusaThis book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors.
Measurement of Fiscal Impact: Methodological Issues
by Mario I. Blejer Ke-Young ChuA report from the International Monetary Fund.
Measurement of Human Resources (Routledge Library Editions: Human Resource Management #34)
by W T Singleton P SpurgeonThe issue of physical resources is one of considerable interest in the field of human resource management, but the solution to such difficulties must depend upon the skills and enterprise of those in positions of management. The purpose of this book, first published in 1975, is to focus upon these skills and upon the issues involved in examining the utilisation of human resources. The concept of human resources is an extremely broad one and there are many relevant disciplines. Each discipline provides information with respect to monitoring, developing or utilising the human resource. The set of papers in this volume will provide a source of reference for a wide range of research worker, practitioners and students in the total sphere of human resources as well as within the various disciplines represented.
Measurement of Nontariff Barriers
by Robert M. Stern Alan V. DeardorffAs tariffs on imports of manufactures have been reduced as a result of multi-lateral trade negotiations, interest in the extent to which existing nontariff barriers may distort and restrict international trade is growing. Accurate and reliable measures are needed in order to address the issues involving the use and impacts of nontariff barriers. This study assesses currently available methods for quantifying such barriers and makes recommendations as to those methods that can be most effectively employed. The authors focus both on the conceptual issues arising in the measurement of the different types of nontariff barriers and on the applied research that has been carried out in studies prepared by country members of the OECD Pilot Group and others seeking to quantify the barriers. Nontariff barriers include quotas, variable levies, voluntary export restraints, government procurement regulations, domestic subsidies, and antidumping and countervailing duty measures. The authors discuss the many different methods available for measuring the effects of these and other nontariff barriers. Illustrative results are presented for industrial OECD countries, including Australia, Canada, Germany, Norway, the European Union, the United Kingdom, and the United States. Finally, the authors offer guideline principles and recommend procedures for measuring different types of nontariff barriers.
Measurement of Productivity and Efficiency: Theory and Practice
by Professor Robin C. Sickles Professor Valentin ZelenyukMethods and perspectives to model and measure productivity and efficiency have made a number of important advances in the last decade. Using the standard and innovative formulations of the theory and practice of efficiency and productivity measurement, Robin C. Sickles and Valentin Zelenyuk provide a comprehensive approach to productivity and efficiency analysis, covering its theoretical underpinnings and its empirical implementation, paying particular attention to the implications of neoclassical economic theory. A distinct feature of the book is that it presents a wide array of theoretical and empirical methods utilized by researchers and practitioners who study productivity issues. An accompanying website includes methods, programming codes that can be used with widely available software like Matlab, R, and Julia, and test data for many of the productivity and efficiency estimators discussed in the book. It will be valuable to upper-level undergraduates, graduate students, and professionals.
Measurement, Modeling and Automation in Advanced Food Processing
by Bernd HitzmannThis book review series presents current trends in modern biotechnology. The aim is to cover all aspects of this interdisciplinary technology where knowledge, methods and expertise are required from chemistry, biochemistry, microbiology, genetics, chemical engineering and computer science. Volumes are organized topically and provide a comprehensive discussion of developments in the respective field over the past 3-5 years. The series also discusses new discoveries and applications. Special volumes are dedicated to selected topics which focus on new biotechnological products and new processes for their synthesis and purification. In general, special volumes are edited by well-known guest editors. The series editor and publisher will however always be pleased to receive suggestions and supplementary information. Manuscripts are accepted in English.
Measurement, Modelling and Evaluation of Computing Systems: 19th International GI/ITG Conference, MMB 2018, Erlangen, Germany, February 26-28, 2018, Proceedings (Lecture Notes in Computer Science #10740)
by Reinhard German Kai-Steffen Hielscher Udo R. KriegerThis book constitutes the proceedings of the 19th International GI/ITG Conference on Measurement, Modelling and Evaluation of Computing Systems, MMB 2018, held in Erlangen, Germany, in February 2018. The 16 full papers, 4 PhD track papers, and 9 tool papers presented in this volume were carefully reviewed and selected from 42 submissions. They are dealing with performance and dependability evaluation techniques for computer and communication systems and its related fields.
Measurement, Quantification and Economic Analysis: Numeracy in Economics
by Ingrid H. RimaMost economists assume that the mathematical and quantative sides of their science are relatively recent developments. Measurement, Quantification and Economic Analysis shows that this is a misconception. Its authors argue that economists have long relied on measurement and quantification as essential tools. However, problems have arisen in adapting these tools from other fields. Ultimately, the authors are sceptical about the role which measurement and quantification tools now play in contemporary economic theory.
Measures of Social Evolution: Macroeconomic Indicators of Social Stability (SpringerBriefs in Sociology)
by Erik W. AslaksenThis book extends a previously published model of social evolution by using macroeconomic measures to indicate both the current state of the society, and its evolutionary trajectory. This model considers society as a system of interacting elements evolving through stages of increasing strength of interaction and complexity of structure. It measures society in constituting the world collectively, with nation-states as the elements, here described through macroeconomic measures such as GDP, government expenditure, and inequality. The economic data presented indicates that this stage is approaching the next evolutionary step, which is either the formation of a world society of nations, with an associated overarching common infrastructure absorbing some of the sovereign functions of nation-states as they exist today, or as a society of competing groups of nations, each bound by alliances and bilateral agreements. The book explores how the former faces great obstacles in the form of nationalism and a misunderstood concept of sovereignty, and poses that it is in an embryonic stage. The author poses that it is this structure that would be best equipped to handle common challenges, such as the environment and global warming, and topically, pandemics. A novel interdisciplinary text in social complexity, this book is of interest to researchers in socio-economic fields.