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Merging American Airlines and US Airways (A)

by David A. Garvin Carin-Isabel Knoop David G. Fubini

In February 2013, US Airways announced that it would merge with American Airlines to create the world's largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL).The case describes a number of critical decisions Parker made and actions that he took in the course of the acquisition integration process. All focused on how best to combine the two airlines' core systems and operating processes as well as the appropriate scope and speed of strategic changes. Now, Parker must decide on the composition of AAL's senior executive team. Should Parker select a team dominated by US Airways executives with whom he has successfully worked for decades? Or should he establish a new team with roughly equal representation from both airlines? Parker's choice will send important signals to employees about the extent to which the transaction will be viewed as a merger of equals or as a takeover by US Airways.

Merging American Airlines and US Airways (B)

by David A. Garvin Carin-Isabel Knoop David G. Fubini

Exhibit to Merging American Airlines and US Airways (A) case. In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions Parker made and actions that he took in the course of the acquisition integration process. All focused on how best to combine the two airlines’ core systems and operating processes as well as the appropriate scope and speed of strategic changes. Now, Parker must decide on the composition of AAL’s senior executive team. Should Parker select a team dominated by US Airways executives with whom he has successfully worked for decades? Or should he establish a new team with roughly equal representation from both airlines? Parker’s choice will send important signals to employees about the extent to which the transaction will be viewed as a merger of equals or as a takeover by US Airways.

Merging Interests: When Domestic Firms Shape FDI Policy (Business and Public Policy)

by Sarah Bauerle Danzman

Why do governments open their economies to multinational enterprises (MNEs)? Some argue democratic forces promote this openness, but many citizen groups view multinational business with suspicion. Using quantitative and qualitative analysis, Bauerle Danzman demonstrates how large domestic firms push to liberalize foreign direct investment (FDI) policies to ameliorate financing constraints, often to the detriment of smaller competitors. MNE entry comes with substantial risks, such as higher labour costs and increased productivity pressures, so well-connected domestic firms will prefer to limit access to local markets when the costs of debt financing are relatively low. However, when local environments make debt financing increasingly expensive, firms will be more willing to dismantle restrictive investment policies so that they may overcome liquidity constraints with equity financing from abroad. Bauerle Danzman includes comparative analysis of Malaysia and Indonesia from 1965–2016 to illustrate how governments undertake investment policy reform, and to indicate the interest groups that influence the outcomes of these regulatory changes.

Meridiam Infrastructure Africa: Madagascar Airports

by Shawn Cole Lynn Schenk

Case

Meritocracy or Patronage?: Political Foundations of China's Economic Transition (Elements in Chinese Economy and Governance)

by Fubing Su Ran Tao

This study interrogates the theoretical and empirical validities of two dominant theories about Chinese state in the post-Mao period. The authors argue that the meritocratic view has under-theorized the innate contradiction between officials' personal competence and political loyalty. In order to survive political struggles, political leaders need to rely on patronage networks to recruit followers and solidify trust, often at the expense of official competence. The popular view also misrepresents China's cadre assessment system in several important ways. The authors supplement this theoretical and anecdotal evidence with a systematic study of provincial level officials between 1978 and 2020. Contrary to the meritocratic view, leaders' economic performance does not increase their promotion chances. Work ties with central leaders, on the other hand, have provided provincial officials with advantage in promotion. This study contributes to general theories of autocratic state and inform the debate about autocratic growth in the political economy literature.

Merkin and Flannery on the Arbitration Act 1996 (Lloyd's Arbitration Law Library)

by Robert Merkin Louis Flannery

This book is an essential resource for anybody involved in arbitration. It is an updated section-by-section commentary on the Arbitration Act 1996, split into a separate set of notes for each section, and subdivided into the relevant issues within that section. It contains elements of international comparative law, citing authorities from many other common law and civil law jurisdictions. Beyond the development of law since the last edition, this sixth edition contains new practical features to aid the reader. Each section now has a new contents table, with each separate topic set out clearly and in a logical order, which acts as reminder for the reader. Further, each separate topic now has a specific individual reference, and the topics are grouped in a more systematic and logical way within each section, to improve readability. The book is primarily aimed at practitioners of arbitration both in the UK and abroad, including solicitors, barristers, arbitrators and judges who are involved in the practice of arbitration (whether domestic or international). It is also aimed at UK and international students of international arbitration, especially in relation to the sections with comparative legal analysis and comprehensive discussions on the interaction between the Arbitration Act 1996 and institutional arbitration rules.

Merloni Elettrodomestici SpA: The Transit Point Experiment

by Maura Kelly Janice H. Hammond

Merloni Elettrodomestici is a leading Italian manufacturer of domestic appliances. In 1986, an exposition for Merloni customers is scheduled at its Milano regional warehouse. During the two-month period preceding the event, when the warehouse must be free of inventory, the company conducts a "transit point" experiment. Each day, a truckload of products from the company's central warehouse is sent to Milano, where it is immediately transferred to small trucks for local delivery. At the conclusion of the experiment, the company is considering the replacement of its 17 regional warehouses with transit points. Students are asked to evaluate this proposal and recommend a configuration for Merloni's distribution network. Issues to be considered in the analysis of the case include the impact of different network configurations on customer service and on inventory, labor, operating, and transport costs.

Merrill Lynch: Integrated Choice

by V. Kasturi Rangan Marie Bell

Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients from the do-it-yourself investor who doesn't want to use a broker to clients who want to rely completely on a broker. The strategy is high risk and requires a sea change from the company.

Merrill Lynch: Supernova

by Rogelio Oliva Gabriel Bitran Roger Hallowell

Supernova is the name given to a new way to manage client relationships that originated in the Merrill Lynch Indianapolis offices. During a trial period, Supernova generated very good results among financial advisers and their customers, but challenged the traditional ways in which financial advisers were rewarded and the nature of the relationship with their clients. The case protagonist needs to decide whether to recommend a national rollout for Supernova.

Merrimack Pharmaceuticals, Inc. (A)

by Amy C. Edmondson Bethany S. Gerstein Melissa A. Valentine

In 2006, Merrimack Pharmaceuticals was a fast-growing biotechnology company. Its leadership team was divided over whether to keep R&D organized in functional departments or transition to interdisciplinary teams. As a small company, Merrimack's R&D organization had established a culture of collaboration across scientific disciplines that some worried would diminish with larger functional departments. Others were concerned that an interdisciplinary team-based design would be inefficient and difficult to manage. This case describes the two proposed organizational designs and presents the arguments within Merrimack's leadership team for and against each. It highlights the tradeoffs associated with each design as they relate to accountability, efficiency, innovation, product orientation, and people management at every stage in the R&D process. Students will explore the relationships between task complexity, collaboration, and organizational design in R&D.

Merrimack Pharmaceuticals, Inc. (B)

by Amy C. Edmondson Bethany S. Gerstein Melissa A. Valentine

In 2006, the leadership team at Merrimack Pharmaceuticals, Inc. had to decide whether to keep its R&D organization in functional departments or restructure it into interdisciplinary teams. This case follows the outcomes of this decision from 2006 to mid-2014, and considers their impact on productivity, accountability, communication, and skill development from the perspectives of employees in Merrimack's R&D organization.

Merrimack Tractors and Mowers, Inc.: LIFO or FIFO?

by William J. Bruns Jr. Susan S. Harmeling Sharon Bruns

At Merrimack Tractors and Mowers in 2008, product manufacturing costs are increasing faster than competitors' costs, and as a result earnings are likely to fall below those reported in 2007. The company president and the company controller have discussed this problem, and the controller has mentioned that if the company changed from LIFO to FIFO it might be possible to maintain earnings growth in 2008. He prepares a memo to the president explaining how inventory flow assumptions work and provides pro-forma income statements that show that, for one product (reel mower units), adopting FIFO would allow Merrimack to report higher income in 2008 than it did in 2007, but higher income taxes would have to be paid.

Merrythought Teddy Bears (British Collectable Toys Series)

by Kathy Martin

A deep dive into the history of the much-loved plush bear brand from one of the world&’s foremost teddy bear experts. Merrythought was one of Britain&’s longest running British-made teddy bear firms with a dedicated international following for their quality, highly collectable bears whose life-size models used to dominate stores such as Harrods and Hamleys. This book—with its quality color illustrations and use of original sales material—will appeal to teddy bear collectors as well as dedicated Merrythought fans and is full of tips on collecting the popular toys. Written by leading teddy bear expert, Kathy Martin, editor of Teddy Bear Scene and a regular on programs such as QVC as well as a consultant to firms producing collectable bears, this is a must for collectors, dealers, and those who loved their own Merrythought teddy bears when young. After a short-term closure, Merrythought was revived and will delight future generations. Its closure made headlines news, showing the enduring popularity of the quality bears. &“This must-read book will appeal to Merrythought and teddy bear collectors and dealers, those who loved their childhood teddies and indeed anyone interested in the history of the great British toy company.&” —Collectors Club of Great Britain

Merton Truck Co.

by Anirudh Dhebar

Introduces some of the key concepts in linear programming--problem formulation, relevant costs, shadow prices, and reduced costs. The setting, while artificial, is quite typical: a company manufactures two models of trucks in four manufacturing departments; it must determine the "optimal" production mix given information on selling price, production costs, and manufacturing capacity requirements.

Mesoamerican Myth: A Treasury of Central American Legends, Art, and History

by Anita Ganeri

In order to understand the course of economic and social disintegration in the Soviet Union, various questions were put to Soviet officials and economic and other policy advisors of the 1980s. This text assembles the analyses of key issues and turning points into a history of the systemic collapse.

Message Not Received: Why Business Communication Is Broken and How to Fix It (Wiley And Sas Business Ser.)

by Phil Simon

Get your message across the right way with clear communication Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Coverage includes idea crystallization, the rapidly changing business environment, Kurzweil's law of accelerating change, and our increasing inability to understand what we are saying to each other. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message. Today, few professionals can ignore the tsunami of technology that permeates their lives, advancing far more rapidly that most of us can handle. As a result, too many people think that successful speaking means using buzzwords, jargon, and invented words that sound professional, but don't actually communicate meaning. This book provides a path through the noise, helping readers get their message across succinctly, efficiently, and effectively. Adapt your approach for more effective communication Learn the critical skill of crystallizing ideas Tailor your style to the method of delivery Ensure that your message is heard, understood, and internalized It doesn't matter whether you're pitching to a venture capitalist, explaining daily challenges to a non-tech manager, or speaking to hundreds of people – jargon-filled word salad uses a lot of words to say very little. Better communication requires a different approach, and Message Not Received gives you a roadmap to more effective speaking and writing for any audience or medium.

Messenger Marketing: Wie Unternehmen WhatsApp & Co erfolgreich für Kommunikation und Kundenservice nutzen

by Matthias Mehner

Dieser Leitfaden zeigt Ihnen, wie Sie Messenger-Dienste für Kommunikationsziele im Unternehmen erfolgreich einsetzen können. Sie erhalten gebündelt praxiserprobtes Wissen zu den Einsatzmöglichkeiten der verschiedenen Messenger. Erfahren Sie alles über den Weg zur richtigen Strategie, die relevanten Kennzahlen, ROI-Optimierung, die DSGVO-konforme Umsetzung und vieles mehr – anschaulich dargestellt anhand von realen Beispielen aus verschiedensten Branchen. Rund 90 Prozent der Internetnutzer in Deutschland verwenden Messenger, 81 Prozent davon nutzen WhatsApp. Die Anzahl der Nutzer von Messenger Apps wie WhatsApp, Facebook Messenger, Apple Business Chat & Co wächst seit Jahren kontinuierlich. Sie überflügelt global längst die Nutzung von Social-Media-Kanälen wie Facebook, Twitter oder Snapchat. Auch traditionelle Kommunikationskanäle wie E-Mai oder Telefon verlieren im Hinblick auf Messenger immer mehr an Bedeutung. In diesem Buch erhalten Unternehmen, Vereine und Organisationen Ideen für die Anwendung, Einblicke in Best Cases, konkrete Kennzahlen für die Erfolgsmessung sowie Tool-Tipps und Checklisten für die Umsetzung.Mit Gastbeiträgen von Stephan Schreyer und Rechtsanwalt Dr. Carsten Ulbricht.

Messengers: Who We Listen To, Who We Don't, and Why

by Stephen Martin Joseph Marks

"In the age of fake news, understanding who we trust and why is essential in explaining everything from leadership to power to our daily relationships." -Sinan AralWe live in a world where proven facts and verifiable data are freely and widely available. Why, then, are self-confident ignoramuses so often believed over thoughtful experts? And why do seemingly irrelevant details such as a person's appearance or financial status influence whether or not we trust what they are saying, regardless of their wisdom or foolishness?Stephen Martin and Joseph Marks compellingly explain how in our uncertain and ambiguous world, the messenger is increasingly the message. We frequently fail, they argue, to separate the idea being communicated from the person conveying it, explaining why the status or connectedness of the messenger has become more important than the message itself.Messengers influence business, politics, local communities, and our broader society. And Martin and Marks reveal the forces behind the most infuriating phenomena of our modern era, such as belief in fake news and how presidents can hawk misinformation and flagrant lies yet remain

Messewirtschaft und Innovationskultur: Herausforderungen für eine repräsentative Branche und ihre Kundschaft

by Holger Rust

Dieses Buch analysiert die Messewirtschaft unter dem Druck multipler Transformationen. Der Fokus auf Messen ist aufgrund der systemrelevanten Position dieser Branche gewählt, die gleichzeitig Repräsentanz der Wirtschaft ist und selber Wirtschaftsakteur. Die Vorgehensweise folgt den Prinzipien der Real World-Experimente durch Erfassung und Analyse der einschlägigen Äußerungen, Stellungnahmen und Einschätzungen von vielen Akteuren, die das Messewesen prägen und/oder seine Nutzer sind. Sie werden ergänzt durch fachliche Expertisen und Befunde von empirischen Studien. Das Ergebnis besteht aus mehr als 1000 dekonstruierten Einzelaussagen, die ihrer eigenen inhaltlichen Logik gemäß in Clustern systematisiert werden. Diese Rekonstruktion von Zusammenhängen der Befunde ortet vor allem die Problembereiche der Messewirtschaft und ihrer Kunden. So entsteht das Bild von „Collective Wisdom“, vor allem im Hinblick auf zukunftsorientierte Lösungen der so identifizierten Herausforderungen und ihrer öffentlichen Dokumentation. Das Buch bietet keine theoretischen Ratschläge und Modelle, sondern leitet direkt Diagnosen ab und liefert damit Lösungen für die Praxis.

Messi vs. Ronaldo: One Rivalry, Two GOATs, and the Era That Remade the World's Game

by Joshua Robinson Jonathan Clegg

Essential World Cup Reading | Featured in The New York Times' 'What to Read During the World Cup'Wall Street Journal reporters Joshua Robinson and Jonathan Clegg offer a deeply reported account of the intertwined sagas and legacies of two of the greatest soccer players of all time—Lionel Messi and Cristiano Ronaldo—examining how their rivalry has grown from a personal competition to a multi-billion-dollar industry, paralleling the stunning rise, overwhelming excesses, and uncertain future of modern international soccer.For over fifteen years, almost any conversation about international soccer has always come back to two players—Lionel Messi and Cristiano Ronaldo—undoubtedly the greatest of their generation but with styles, attitudes, and fanbases that couldn’t be more different. For millions of people around the world “Messi or Ronaldo?” isn’t simply a barroom argument, or an affirmation of fandom, so much as a statement of philosophy, of values, of what global soccer is today and of what it will be tomorrow.Now Wall Street Journal reporters and co-authors of The Club, Joshua Robinson and Jonathan Clegg, unite the stories of Messi and Ronaldo into a single modern epic of global sports, detailing how one rivalry changed both the game and the business of international soccer—forever. Based on dozens of firsthand accounts and years of original reporting, Messi vs. Ronaldo weaves together the stakes, color, and characters at the heart of each man’s story, going inside the locker rooms and boardrooms where their legends were forged and revealing off-field drama as gripping as anything that happened on it. From their contrasting origin stories to their divergent career arcs and their conflicting reputations, these players have built their successes on opposite paths, yet each, in his own way, offers a riveting tale of triumph and excess. Taken together, their story embodies the astronomical growth of international soccer, how social media has revolutionized the power of sports celebrity, and how the desire to capitalize on the billions of dollars these players represent electrified some of the most storied clubs in Europe—Barcelona, Real Madrid, and Manchester United among them—and cost them almost everything.With the 2022 World Cup almost certain to be the last for both of these figures, Messi vs. Ronaldo offers a deeply researched look at their legacy and grapples with the impact that their talents have had on the game for better and for worse. Much more than a retelling of the dual accomplishments of these great players, this is truly a biography of a rivalry, one that has become a crucial lens for understanding the past, present, and future of global soccer.

Messier's Reign at Vivendi Universal

by Rakesh Khurana Daniela Beyersdorfer Vincent Dessain

Focuses on a crisis in the board at Vivendi. Highlights the difficulties that arise when dramatic pressure from outside the boardroom affects boardroom dynamics. In this case, there are two events. The first is an unexpectedly large financial loss and a pending cash flow crisis that forces Vivendi's directors to deal with the issue of dismissing their CEO. Whatever they decide, their actions will be scrutinized by the press and investors and will likely be revisited in a legal environment. The second is the board diagnosing its role in the financial crisis by approving a series of costly acquisitions in recent years that led to the crisis.

Messung und Steuerung der Kommunikations-Effizienz

by Jürgen Schwarz

Der zunehmende Wettbewerbsdruck in allen Branchen zwingt Unternehmen ihre Marketingbudgets nicht nur effektiv sondern auch möglichst effizient einzusetzen. Vor allem im Kommunikationscontrolling wird vermehrt eine systematische Messung und Steuerung der Kommunikations-effizienz gefordert, die transparent und nachvollziehbar ist. Jürgen Schwarz identifiziert eine vielversprechende Methode und überprüft deren Anwendbarkeit zur Messung der Kommunikationseffizienz sowohl theoretisch als auch im Rahmen empirischer Studien. Der Autor liefert Erkenntnisse für die Anwendung der Methode und leitet Handlungsempfehlungen für das Kommunikationscontrolling sowie Implikationen für die Messung der Kommunikationseffizienz ab.

Messy: The Power of Disorder to Transform Our Lives

by Tim Harford

"Utterly fascinating. Tim Harford shows that if you want to be creative and resilient, you need a little more disorder in your world." --Adam Grant, New York Times-bestselling author of Originals and Give and TakeFrom the award-winning columnist and author of the national bestseller The Undercover Economist comes a provocative big idea book about the genuine benefits of being messy: at home, at work, in the classroom, and beyond.Messy: The Power of Disorder to Transform Our Lives celebrates the benefits that messiness has in our lives: why it's important, why we resist it, and why we should embrace it instead. Using research from neuroscience, psychology, social science, as well as captivating examples of real people doing extraordinary things, Tim Harford explains that the human qualities we value - creativity, responsiveness, resilience - are integral to the disorder, confusion, and disarray that produce them. From the music studio of Brian Eno to the Lincoln Memorial with Martin Luther King, Jr., from the board room to the classroom, messiness lies at the core of how we innovate, how we achieve, how we reach each other - in short, how we succeed. In Messy, you'll learn about the unexpected connections between creativity and mess; understand why unexpected changes of plans, unfamiliar people, and unforeseen events can help generate new ideas and opportunities as they make you anxious and angry; and come to appreciate that the human inclination for tidiness - in our personal and professional lives, online, even in children's play - can mask deep and debilitating fragility that keep us from innovation. Stimulating and readable as it points exciting ways forward, Messy is an insightful exploration of the real advantages of mess in our lives.From the Hardcover edition.

Messy: The Power of Disorder to Transform Our Lives

by Tim Harford

“Utterly fascinating. Tim Harford shows that if you want to be creative and resilient, you need a little more disorder in your world.” —Adam Grant, New York Times-bestselling author of Originals and Give and Take“Engrossing.” —New York TimesFrom the award-winning columnist and author of the national bestseller The Undercover Economist comes a provocative big idea book about the genuine benefits of being messy: at home, at work, in the classroom, and beyond.Look out for Tim's next book, Fifty Inventions That Shaped the Modern Economy.Messy: The Power of Disorder to Transform Our Lives celebrates the benefits that messiness has in our lives: why it’s important, why we resist it, and why we should embrace it instead. Using research from neuroscience, psychology, social science, as well as captivating examples of real people doing extraordinary things, Tim Harford explains that the human qualities we value – creativity, responsiveness, resilience – are integral to the disorder, confusion, and disarray that produce them. From the music studio of Brian Eno to the Lincoln Memorial with Martin Luther King, Jr., from the board room to the classroom, messiness lies at the core of how we innovate, how we achieve, how we reach each other – in short, how we succeed. In Messy, you’ll learn about the unexpected connections between creativity and mess; understand why unexpected changes of plans, unfamiliar people, and unforeseen events can help generate new ideas and opportunities as they make you anxious and angry; and come to appreciate that the human inclination for tidiness – in our personal and professional lives, online, even in children’s play – can mask deep and debilitating fragility that keep us from innovation. Stimulating and readable as it points exciting ways forward, Messy is an insightful exploration of the real advantages of mess in our lives.

Meta-Analysis for Public Management and Policy

by Evan Ringquist

Praise for Meta-Analysis for Public Management and Policy "In his usual rigorous but readable style, Evan Ringquist and co-author Mary Anderson have produced a tour-de-force on the topic of meta-analysis in public policy and management research. Meta-analysis is badly needed in the all-too-common situation when researchers have low confidence in summarizing the overall results of dozens of studies on the effectiveness of some policy. This book has a nice combination of conceptual overview, methodological details, and applications that will make it possible for researchers to conduct their own meta-analysis. It is tempting to require all graduate students to write a meta-analysis as a chapter in their dissertation, or include meta-analysis as a standard offering in the research methods curriculum of social science graduate programs. The more people that adopt Ringquist and Anderson's approach, the less resources will be wasted on conducting studies that do not contribute to cumulative scientific knowledge. " --Mark Lubell Department of Environmental Science and Policy Director, Center for Environmental Policy and Behavior University of California-Davis "Ringquist and his colleagues deliver value and add to canon of public management methods by delivering an analytical framework that makes the case for systematic research using the tools of meta-analysis. This book will be a must read for all committed to strengthening evidence-based research that improves public policy and management decision making." --David M. Van Slyke The Maxwell School of Citizenship and Public Affairs Syracuse University "In Meta-Analysis for Public Management and Policy Evan Ringquist and his colleagues provide a lucid and practical roadmap for policy and public management scholars who use meta-analysis in their research. But this is more than a "how to" volume; it provides background on why meta-analysis is a potent means for accumulating and synthesizing empirical research findings, and shows how its use has evolved in recent decades. Specific applications of meta-analysis to long-standing policy and management debates are given, essentially providing an array of developed "templates" through which scholars and practitioners can assess how to approach different kinds of analytical problems using meta-analysis. Particularly valuable to me is the careful development and presentation of the necessary stages of meta-analysis, from conceptualization through data coding and bias assessment to advanced modeling. All of the statistical analyses can be conducted in Stata, utilizing readily available ".ado" modules. I will use this book, both in research and in the classroom. Overall it is one of the most useful methodological contributions I've seen in some time." --Hank Jenkins-Smith Department of Political Science Director, Center for Applied Social Research University of Oklahoma "Meta-Analysis for Public Management and Policy conveys the considerable untapped potential of meta-analysis to strengthen and advance bodies of knowledge and evidence in public management and policy. This book takes students and researchers deep into the methods of meta-analysis and details of their empirical application, without losing sight of the important policy questions and the implications of choices that researchers make in their empirical work for the production of evidence for public managers and policymakers. This book will serve as an excellent practical guide for those conducting their first meta-analysis, while at the same time supporting critically-focused consumption of existing meta-analyses and discussion of where the field can gainfully take this approach to enhance our research and knowledge bascial science researchers and students as well." --Carolyn Heinrich Sid Richardson Professor of Public Affairs Director, Center for Health and Social Policy LBJ School of Public Affairs University of Texas - Austin "Even for incredibly specialized techniques, public management and policy scholars have a multiplicity of methods texts from which to choose. Yet it...

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