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SNAP Selling

by Jill Konrath

Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. No matter how great your offering, you face the daunting task of making yourself appear credible, relevant, and valuable. Now, internationally recognized sales strategist Jill Konrath shows how to overcome these obstacles to get more appointments, speed up decisions, and win sales with these short-fused, frazzled customers. Drawing on her years of selling experience, as well as the stories of other successful sellers, she offers four SNAP Rules: -Keep it Simple: When you make things easy and clear for your customers, they'll change from the status quo. -Be iNvaluable: You have to stand out by being the person your customers can't live without. -Always Align: To be relevant, make sure you're in synch with your customers' objectives, issues, and needs. -Raise Priorities: To maintain momentum, keep the most important decisions at the forefront of their mind. SNAP Sellingis an easy-to-read, easy-to-use guide for any seller in today's increasingly frenzied environment.

SOA Maturity Model

by Pericles Antoniades

Companies have long sought to integrate existing Information Systems (IS) in order to support existing and potentially new business processes spread throughout their "territories" and possibly to collaborating organizations. A variety of designs can be used to this end, ranging from rigid point-to-point electronic data interchange (EDI) interactions to "Web auctions". By updating older technologies, such as "Internet-enabling" EDI-based systems, companies can make their IT systems available to internal or external customers; but the resulting systems have not proven to be flexible enough to meet business demands. A more flexible, standardized architecture is required to better support the connection of various applications and the sharing of data. Service-Oriented Architecture (SOA) is one such architecture. It unifies ("orchestrates") business processes by structuring large applications as an ad-hoc collection of smaller modules called "Services". These applications can be used by different groups of people both inside and outside the company, and new applications built from a mix of services (located in a global repository) exhibit greater agility and uniformity. Thus, SOA is a design framework for realizing rapid and low-cost system development and improving total system quality. SOA uses the Web Services standards and technologies and is rapidly becoming a standard approach for enterprise information systems integration. SOA adoption by enterprises has been identified as one of the highest business priorities by a recent Gartner study (Gartner 2007) and enterprises increasingly recognize the requirement for an increased "Service-orientation" and relevant comprehensive frameworks, which will not only help them position themselves and evaluate their SOA initiatives, but also guide them in achieving higher levels of SOA maturity. This in turn, will help enterprises acquire (and retain) competitive advantage over other players in the market who are not (using SOA and thus they are not) so flexibly adjusting themselves to address new business requirements. This book proposes a new SOA Maturity Model (MM) using a Delphi-variant technique and this constitutes one of its distinguishing features because none of the relevant existing works utilized Delphi. Moreover, the fact that the proposed SOA MM supports inter-enterprise setups makes it even more distinct. The newly proposed SOA MM is then used to help the participating organizations position themselves in respect to SOA (current status), guide them to achieve higher levels of SOA maturity, and anticipate their SOA maturity in five years' time. Furthermore, the "local" or "global" nature of the proposed SOA MM is investigated. This is checked firstly against selected expert panel participants and secondly against local business practitioners.

SOA Modeling Patterns for Service Oriented Discovery and Analysis

by Michael Bell

Learn the essential tools for developing a sound service-oriented architectureSOA Modeling Patterns for Service-Oriented Discovery and Analysis introduces a universal, easy-to-use, and nimble SOA modeling language to facilitate the service identification and examination life cycle stage. This business and technological vocabulary will benefit your service development endeavors and foster organizational software asset reuse and consolidation, and reduction of expenditure.Whether you are a developer, business architect, technical architect, modeler, business analyst, team leader, or manager, this essential guide-introducing an elaborate set of more than 100 patterns and anti-patterns-will help you successfully discover and analyze services, and model a superior solution for your project,. Explores how to discover servicesExplains how to analyze services for construction and productionHow to assess service feasibility for deploymentHow to employ the SOA modeling language during the service identification and examination processHow to utilize the SOA modeling patterns and anti-patterns for service discovery and analysisFocusing on the Service-Oriented Discovery and Analysis Life Cycle Stage, this book will help you acquire a broad SOA Modeling knowledge base and leverage that to increase efficiency and productivity in the workplace.

SOC for Supply Chain: Reporting on an Examination of Controls Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy in a Production, Manufacturing, or Distribution System, 2020 (AICPA)

by AICPA

Internal and external forces such as globalization, global interconnectivity, automation, and other technological advancements are making today’s supply chains highly sophisticated and complex. For organizations that produce, manufacture or distribute products, there’s often a high level of interdependence and connectivity with their suppliers and their customers and business partners. Although the interconnectedness of these organizations can be beneficial (increased revenues, expanded market opportunities, and cost reduction), the ability of organizations to meet their goals is often increasingly dependent on events, processes, and controls that are not visible and are often beyond their control – such as a supplier’s controls. That’s why the demand for transparency in supply chains is now higher than ever before, and why this is the perfect time for you to help organizations assess their supply chain risks, evaluate the system controls within their manufacturing, production, or distribution systems, and communicate their supply chain management efforts to those with whom they do business. Accountants and financial managers can also increase the credibility of the supply chain information communicated by the organization by providing an opinion on the organization’s supply chain efforts. This guide enables the accountant and financial manager to examine and report on the description of a system for manufacturing, producing and distributing goods as well as on the controls within that system using a dynamic, proactive, and agile approach. It will show how to conduct this examination in accordance with the attestation standards. The guide may also be helpful when providing readiness assessments to clients, who are not quite ready for an examination level service and need help to get there. The guide also includes excerpts from the two distinct, but complementary sets of criteria developed by the AICPA to assist practitioners with SOC for Supply Chain engagements: the description criteria and the 2017 trust services criteria.

SOCIAL RIGHTS IN EUROPE IN AN AGE OF AUSTERITY (Critical Studies in Jurisprudence)

by Simon Halliday Stefano Civitarese Matteucci

This collection of essays examines the promise and limits of social rights in Europe in a time of austerity. Presenting in the first instance five national case studies, representing the biggest European economies (UK, France, Germany, Italy and Spain), it offers an account of recent reforms to social welfare and the attempts to resist them through litigation. The case studies are then used as a foundation for theory-building about social rights. This second group of chapters develops theory along two complementary lines: first, they explore the dynamics between social rights, public law, poverty and welfare in times of economic crisis; second, they consider the particular significance of the European context for articulations of, and struggles over, social rights. Employing a range and depth of expertise across Europe, the book constitutes a timely and highly significant contribution to socio-legal scholarship about the character and resilience of social rights in our national and regional constitutional settings.

SOFR Futures and Options (Wiley Finance)

by Christian Schaller Doug Huggins

SOFR Futures and Options is the practical guide through the maze of the transition from LIBOR. In the first section, it provides an in-depth explanation of the concepts involved: The repo market and the construction of SOFR SOFR-based lending markets and the term rate The secured-unsecured basis SOFR futures and options and their spread contracts Margin and convexityApplying these insights, the second section offers detailed worked-through examples of hedging loans, swaps, bonds, and floors with SOFR futures and options, supported by interactive spreadsheets accessible on the web. The gold standard resource for professionals working at financial institutions, SOFR Futures and Options also belongs in the libraries of students of finance and business, as well as those preparing for the Chartered Financial Analyst exam.

SOFTWARE, GROWTH, AND THE FUTURE OF THE U.S. ECONOMY: Report of a Symposium

by National Research Council of the National Academies

Starting in the mid 1990s, the United States economy experienced an unprecedented upsurge in economic productivity. Rapid technological change in communications, computing, and information management continue to promise further gains in productivity, a phenomenon often referred to as the New Economy. To better understand this phenomenon, the National Academies Board on Science, Technology, and Economic Policy (STEP) has convened a series of workshops and commissioned papers on Measuring and Sustaining the New Economy. This major workshop, entitled Software, Growth, and the Future of the U.S. Economy, convened academic experts and industry representatives from leading companies such as Google and General Motors to participate in a high-level discussion of the role of software and its importance to U.S. productivity growth; how software is made and why it is unique; the measurement of software in national and business accounts; the implications of the movement of the U.S. software industry offshore; and related policy issues.

SOFWERX: Innovation at U.S. Special Operations Command (Abridged)

by Herman B. Leonard Kerry Herman Mitchell B. Weiss Jin Hyun Paik

James "Hondo" Geurts, the Acquisition Executive for U.S. Special Operations Command was in the middle of his Senate confirmation hearing in 2017 to become Assistant Secretary of the Navy for Research, Development and Acquisition. The questions had a common theme: how would Geurts's experience running an innovative procurement effort for U.S. Special Forces units enable him to change a much larger-and much more rigid-organization like the U.S. Navy? In one of the most secretive parts of the U.S. military, Geurts founded an open platform called SOFWERX to speed the rate of ideas to Navy SEALs, Army Special Forces, and the like. His team even sourced the idea for a hoverboard from a YouTube video. But how should things like SOFWERX and protypes like the EZ-Fly find a place within the Navy writ large?

SOHO China

by Yasheng Huang Jean Yang

Case

SOHO China: Design, Development, and Social Harmony

by Arthur I Segel Mukti Khaire

Founded in 1995 by Zhang Xin and her husband Mr. Pan Shiyi, SOHO China has developed into a world-class real estate development firm that has consistently delivered high-quality projects known for their cutting-edge designs and investment potential. Despite the tremendous success of the firm, Zhang Xin still looks at the future with great uncertainty. Average residential pricing in China has dropped, as government continues to put downward pressure on residential housing prices through restrictions on the number of apartments a resident is allowed to purchase, and aggressive promotion of affordable housing on the low-end of the market. Zhang Xin wonders what opportunities and threats such market conditions present to SOHO. On the sales and marketing front, SOHO China has historically been geographically-focused only on high-end, design-driven projects in Shanghai and Beijing. As the market became more competitive, Zhang Xin wondered what key strategic decisions in regards to design, financing, and sales the company would need to make in order to maintain its competitive advantage in China.

SOHO China: Transformation in Progress

by Charles F Wu

In 2016 against the backdrop of a challenging Chinese macroeconomic environment, SOHO China, the largest owner and developer of Class-A real estate in Beijing and Shanghai, was struggling to convince analysts of the merits of their new "build-to-hold" strategy. Founded as a merchant builder, the company went public in 2007 raising a record USD 1.9 billion, but the firm, led by Zhang Xin, refocused in 2012 towards a "build-to-hold" strategy in an effort to capture the long-term value of their properties. Ms. Zhang also saw an opportunity to capitalize on the rapidly growing "shared office" trend developing their own '3Q' coworking product placing these centers in their newly held buildings. Despite 3Q's initial success and the "build-to-hold" strategy beginning to bear fruit, SOHO's stock price was still near record lows. How could Zhang Xin educate the stock market to reward SOHO's share price and acknowledge the successful transition? Would these strategic decisions be sufficient to steer SOHO China through new economic hurdles? Is 3Q enough to buoy SOHO's performance and bring them into the next phase of growth?

SOS Group: Scaling a Social Enterprise Conglomerate

by Vincent Dessain Jerome Lenhardt Julie Battilana

"Jean-Marc Borello, founder and chairman of SOS Group, the largest social enterprise group in France, was preparing to meet with the rest of the executive board to discuss strategy. He recalled all the work done since the inception of SOS Group in 1984, when the organization focused on helping drug users with AIDS cope with the disease. Over the years, SOS Group had expanded its activities across five different sectors: health, employment, solidarity, youth, and seniors. In doing so, the group had grown substantially, acquiring over 100 organizations, 95% of which were not-for-profit, and by the end of 2015, reported revenuesa of 699 million euros (hereafter €), employed 13,000 people, and had served over 1.5 million beneficiaries since inception, according to SOS Group’s estimations (see Exhibit 1 for SOS Group main indicators from 2008 to 2015).b As SOS Group grew and diversified, Borello felt, “The group had successfully maintained its core set of values and principles: constant innovation to meet new needs, constant re-assessment of organizational processes, nimbleness, and social impact as the overarching goal of the organization.”

SOS: Alternatives to Capitalism

by Richard Swift

Financial collapse and crisis; disgust at bankers’ greed; the devastating effects of yawning inequality: all these and more have led to widespread dissatisfaction and disenchantment with capitalism. People are crying out for an alternative but are continually told that one does not exist. In this fully updated new edition Richard Swift examines the past shortcomings and present health of not one but many other paths to changing the world, including socialism, social democracy, anarchism, ecology, and degrowth. Combining the practical with the visionary, he shows that finding alternatives to capitalism is no longer an academic issue for the left – it is an urgent planetary necessity.

SPA - Screening psychischer Arbeitsbelastung: Manual (SpringerTests)

by Anna-Marie Metz Heinz-Jürgen Rothe

Arbeitsbedingte psychische Erkrankungen sind in den letzten 10 Jahren zu den häufigsten Ursachen für Fehlzeiten und Erwerbsminderungsrenten geworden. Im Mittelpunkt des Buches stehen die detaillierte Beschreibung eines psychologischen Verfahrens zur qualitätsgesicherten, effizienten und praktikablen Analyse und Beurteilung psychischer Belastungsfaktoren in Arbeitsprozessen. Aus den Ergebnissen werden Hinweise für bedingungs- und personenbezogene gesundheitsförderliche Maßnahmen abgeleitet. Das Instrument hat sich bei Gefährdungsbeurteilungen in Unternehmen aller Größen und Branchen bewährt, es ermöglicht, Schwachstellen in der Gestaltung von Arbeitssituationen zu identifizieren sowie komplexe Beziehungen zwischen Arbeitsinhalt, Arbeitsbedingungen und deren Folgen wissenschaftlich aufzuklären.

SPAC Space

by John R. Wells Benjamin Weinstock

"In 2020, over half of all initial public offerings (IPOs) in the United States were special purpose acquisition companies (SPACs), blank-check companies that typically had two years to find a business to take public, usually through a reverse merger. Together, 248 SPACs raised over $83 billion, 46% of the total US IPO proceeds in 2020. The SPAC boom accelerated in 2021. By the end of March 2021, there were 298 SPAC IPOs year-to-date, raising $96.6 billion. At the time, SPAC sponsors were eagerly seeking out opportunities in sectors such as fintech, healthtech, renewable energy, and electric vehicles to invest the $136 billion they had at their disposal. Moreover, there was another $66.4 billion in SPAC IPOs in the pipeline. The opportunities for SPAC sponsors were attractive, as much as a ten-times return on their investment, but SPAC investors had also made some spectacular returns. For instance, Luminar Technologies, a leading producer of sensor technology for autonomous vehicles, entered into a definitive agreement with a SPAC in August 2020, for a post money valuation of $3.4 billion. At the end of March 2021, it was valued at $8.3 billion, down from a day-end high of $13.5 billion, but still up 135% on flotation. Proponents of SPACs touted a more efficient and streamlined path to public markets compared to the traditional IPO process - a type of "regulatory arbitrage." There was also the benefit of giving retail investors opportunities that would be otherwise reserved for private equity and institutional investors. Yet many industry observers were skeptical of the SPAC boom, noting the misalignment between sponsor and shareholder interests, the opacity of the process, and the poor historic returns of the entire asset class. They believed that the SPAC boom would soon end.

SPC Simplified: Practical Steps to Quality

by Robert T Amsden

Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. While the authors employ statistical tools, these are rooted in practical examples, which require only basic math skills. The book explains how to set up and use variable and attribute control charts, as well as analyze freque

SPECIALISTERNE: Sense and Details

by Robert D. Austin Jonathan Wareham Javier Busquets

Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to software testing and other highly repetitive tasks that require very high accuracy. This case describes a growing company struggling with unique challenges as it implements a "social enterprise" business model; it describes the difficulties faced by social entrepreneurs implementing for-profit business models in domains usually populated by non-profits. The case is also useful as an introduction to the business of software testing.

SPIKE your Brand ROI

by Adele R. Cehrs

Increase ROI through more effective brand marketing According to CMO.com, we are exposed to more than 5,000 brandmessages each day. Marketers call this "creating engagement,"and each comment, share, or re-tweet is supposed to be a win. Butis this deluge of content really working to shift perception,change behavior, or sell products? The truth is, only 5% ofpeople say that social media has a profound effect on theirpurchasing decisions. Moreover, only 2.7% of people are willing tostick their neck out on the line to recommend your brand via socialmedia, a factor known as "social risk."In SPIKE Your Brand ROI, public relations maven AdeleCehrs shares her strategy for effective engagement: it's allabout timing. This book will teach you how to recognize,anticipate, or even create a SPIKE - a Sudden Point ofInterest that Kick-starts Exposure. This is your opportunity toreach people when they are primed to hear your message, and yourbrand is most relevant to their lives.Based on the author's actual engagements with clients likeYum Brands, Lockheed Martin, DuPont, and more, this practical guideoutlines a new, pragmatic approach that will enable youto: Learn to recognize brand patterns that are driven by audienceinterests and outside eventsFocus your energy, resources, and money when your brand istop-of-mindDecrease your marketing spend while increasing your bottom-linebenefitsMaximize benefits or mitigate damage by anticipating when yourcompany, association, or nonprofit is going to be in thespotlightRetool traditional word-of-mouth initiatives for optimumresultsWith Adele Cehrs' proven methodology, you can turn a SPIKE intoa strategic platform from which to improve results, build respect,and boost your ROI.

SPIN Selling

by Neil Rackham

It's about the larger sale. Almost all existing books on selling have used models and methods that were developed in low-value, one-call sales

SPIN: Time and task management in teaching (Practical Teaching)

by David Gumbrell

39 reflections to turn task completion into time for youYour time is precious – so use it well.With so many pulls on your time, and a changing environment, now more than ever it is vital that your time and task management is both targeted and efficient. If you can achieve this, you can allocate more time for yourself and so become a more relaxed and effective teacher. All too often to do list gets longer and longer which can impact on your enjoyment of the job and, more importantly, your mental health and well-being.Building on the strategies in his first two book, LIFT and RISK, David Gumbrell advocates that you need to focus your attention on giving the right plates a spin to save time, energy and attention that you can then allocate elsewhere. The 39 short, research-based chapters, punctuated with reflective questions, along with teacher interviews, together build into a significant body of knowledge to promote resilience and teacher retention.Praise for RISKA beautifully written book with David's characteristic use of rich metaphors and thoughtful narrative. This book will certainly help you make bolder and better decisions in the classroom and beyond. Adrian Bethune.

SPIN® -Selling

by Neil Rackham

True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection handling is an important skill; open questions are more effective than closed questions. All false, says this provocative book. Neil Rackham and his team studied more than 35,000 sales calls made by 10,000 sales people in 23 countries over 12 years. Their findings revealed that many of the methods developed for selling low-value goods just don‘t work for major sales. Rackham went on to introduce his SPIN-Selling method. SPIN describes the whole selling process: Situation questions Problem questions Implication questions Need-payoff questions SPIN-Selling provides you with a set of simple and practical techniques which have been tried in many of today‘s leading companies with dramatic improvements to their sales performance.

SPSS Statistics For Dummies

by Jesus Salcedo Keith McCormick

The fun and friendly guide to mastering IBM’s Statistical Package for the Social Sciences Written by an author team with a combined 45 years of experience using SPSS, this updated guide takes the guesswork out of the subject and helps you get the most out of using the leader in predictive analysis. Covering the latest release and updates to SPSS 25.0, and including over 100 pages of basic statistical theory, it helps you understand the mechanics behind the calculations, perform predictive analysis, produce informative graphs, and more. You’ll even dabble in programming as you expand SPSS functionality to suit your specific needs. Master the fundamental mechanics of SPSS Learn how to get data into and out of the program Graph and analyze your data more accurately and efficiently Program SPSS with Command Syntax, Python, and scripts Get ready to start handling data like a pro—with step-by-step instruction and expert advice!

SQL & NoSQL Databases: Models, Languages, Consistency Options and Architectures for Big Data Management

by Michael Kaufmann Andreas Meier

This book offers a comprehensive introduction to relational (SQL) and non-relational (NoSQL) databases. The authors thoroughly review the current state of database tools and techniques, and examine coming innovations. The book opens with a broad look at data management, including an overview of information systems and databases, and an explanation of contemporary database types:SQL and NoSQL databases, and their respective management systemsThe nature and uses of Big DataA high-level view of the organization of data management Data Modeling and Consistency Chapter-length treatment is afforded Data Modeling in both relational and graph databases, including enterprise-wide data architecture, and formulas for database design. Coverage of languages extends from an overview of operators, to SQL and and QBE (Query by Example), to integrity constraints and more. A full chapter probes the challenges of Ensuring Data Consistency, covering:Multi-User OperationTroubleshootingConsistency in Massive Distributed DataComparison of the ACID and BASE consistency models, and more System Architecture also gets from its own chapter, which explores Processing of Homogeneous and Heterogeneous Data; Storage and Access Structures; Multi-dimensional Data Structures and Parallel Processing with MapReduce, among other topics. Post-Relational and NoSQL Databases The chapter on post-relational databases discusses the limits of SQL – and what lies beyond, including Multi-Dimensional Databases, Knowledge Bases and and Fuzzy Databases. A final chapter covers NoSQL Databases, along withDevelopment of Non-Relational Technologies,Key-Value, Column-Family and Document StoresXML Databases and Graphic Databases, and more The book includes more than 100 tables, examples and illustrations, and each chapter offers a list of resources for further reading. SQL & NoSQL Databases conveys the strengths and weaknesses of relational and non-relational approaches, and shows how to undertake development for big data applications. The book benefits readers including students and practitioners working across the broad field of applied information technology.This textbook has been recommended and developed for university courses in Germany, Austria and Switzerland.

SQL Server 2012 Reporting Services Blueprints

by Mickey Stuewe Marlon Ribunal

Follow the fictional John Kirkland through a series of real-world reporting challenges based on actual business conditions. Use his detailed blueprints to develop your own reports for every requirement.This book is for report developers, data analysts, and database administrators struggling to master the complex world of effective reporting in SQL Server 2012. Knowledge of how data sources and data sets work will greatly help readers to speed through the tutorials.

SQL Server Integration Services Design Patterns

by Andy Leonard Matt Masson Tim Mitchell Jessica Moss Michelle Ufford

SQL Server Integration Services Design Patterns is newly-revised for SQL Server 2014, and is a book of recipes for SQL Server Integration Services (SSIS). Design patterns in the book help to solve common problems encountered when developing data integration solutions. The patterns and solution examples in the book increase your efficiency as an SSIS developer, because you do not have to design and code from scratch with each new problem you face. The book's team of expert authors take you through numerous design patterns that you'll soon be using every day, providing the thought process and technical details needed to support their solutions. SQL Server Integration Services Design Patterns goes beyond the surface of the immediate problems to be solved, delving into why particular problems should be solved in certain ways. You'll learn more about SSIS as a result, and you'll learn by practical example. Where appropriate, the book provides examples of alternative patterns and discusses when and where they should be used. Highlights of the book include sections on ETL Instrumentation, SSIS Frameworks, Business Intelligence Markup Language, and Dependency Services. Takes you through solutions to common data integration challengesProvides examples involving Business Intelligence Markup LanguageTeaches SSIS using practical examples

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