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The People Manager's Tool Kit: A Practical Guide to Getting the Best From People
by Karen GatelyEssential tools busy managers need to get the best out of their teams and people People who manage people face a number of challenges, from keeping workers engaged and performing at a high level to dealing with absenteeism and bad behaviour in the workplace. <P><P>In The People Manager's Toolkit, leadership and people management specialist Karen Gately offers a suite of practical tools for optimising staff performance and dealing with a wide variety of "people issues." Avoiding all human resources jargon and complicated management theory, this straightforward how-to guide shows you practical everyday solutions to common problems. You'll learn to effectively leverage the tools to improve business results, whether your issue is getting people to do more than just the bare minimum, deciding on appropriate financial incentives, or any other issue that involves people and those who lead them. Written by the highly regarded founder of Ryan Gately, the specialist consulting practice on human capital management based in Melbourne, Australia Features practical, effective advice for dealing with and solving almost any people problem at work Includes real-world case studies that showcase the book's tools and tips in action Whether you just need a little help keeping your people motivated or you've got so many problems that you don't even know where to start, The People Manager's Toolkit gives you the strategies and solutions you need to solve virtually any issue.
People, Money and Power in the Economic Crisis: Perspectives from the Global South
by John Sharp Keith HartThe Cold War was fought between "state socialism" and "the free market." That fluctuating relationship between public power and private money continues today, unfolding in new and unforeseen ways during the economic crisis. Nine case studies -- from Southern Africa, South Asia, Brazil, and Atlantic Africa - examine economic life from the perspective of ordinary people in places that are normally marginal to global discourse, covering a range of class positions from the bottom to the top of society. The authors of these case studies examine people's concrete economic activities and aspirations. By looking at how people insert themselves into the actual, unequal economy, they seek to reflect human unity and diversity more fully than the narrow vision of conventional economics.
People Must Live by Work: Direct Job Creation in America, from FDR to Reagan (Politics and Culture in Modern America)
by Steven AttewellIn People Must Live by Work, Steven Attewell presents the history of an idea—direct job creation—that transformed the role of government in ameliorating unemployment by hiring the unemployed en masse to prevent widespread destitution in economic crises. For ten years, between 1933 and 1943, direct job creation was put into practice, employing more than eight million Americans and making the federal government the largest single employer in the country. Yet in 2008, when the most dramatic economic crisis since the Depression occurred, the idea of direct job creation was nowhere to be found on the list of policies deemed feasible or advisable for government at any level.People Must Live by Work traces the rise and fall of direct job creation policy—how it was put into practice, how it came within a hairbreadth of becoming a permanent feature of American economic and social administration, and why it has been largely forgotten or discounted today. Contrary to more conventional arguments, Attewell reveals that the New Deal ended the Great Depression before the United States entered World War II and its jobs programs continued to influence policy debates over the Employment Act of 1946. He examines the deliberations surrounding the Humphrey-Hawkins Full Employment Act that was signed into law in 1978 and demonstrates the ways in which direct job creation played a significant and polarizing role in dividing the economic establishment and the Democratic party in the 1970s. People Must Live by Work not only chronicles the ambition, constraints, and achievements of direct job creation policy in the past but also proposes a framework for understanding its enduring significance and promise for today.
People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce
by Jay Fulcher Tracy Cote Kevin MarascoHow the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration—"paperwork"—and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: Digitizing legacy HR functions Using robots for the busywork you hate Employing software to design and improve your employee experience Assembling and empowering your "people team" Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.
People Ops: Lessons in Culture and Leadership From Building Startups
by Patrick CaldwellLearn how to deal with difficult employee demands, what candidates actually think about recruitment processes, how to navigate layoffs, address the gender pay gap, and protect your time and wellbeing. People Ops is a collection of candid lessons, stories, and principles in leadership, people, and culture from startup environments. It reveals the hard truths and sometimes uncomfortable realities that we all know exist but struggle to articulate.For decades, business and HR leaders have struggled to navigate the complexities of managing people and teams within startups and scaling companies, instead relying on the broad rhetoric of management theory to tackle these challenges or leaning on their networks of leaders who have encountered these challenges before. In parallel, the HR industry has been undergoing a transformation with the growth of People Operations. It’s a distinct field in HR that relentlessly focuses on engagement, culture, automation and putting people at the heart of all business operations. At the intersection of startups and people operations is an increasingly ambiguous business challenge for how startups can apply leading people practices to drive their growth, rather than in spite of their growth.People Ops is a tactical companion for business and People Operations leaders designed to support them in their roles, spark inspiration and challenge conventional thinking. It supplements author Patrick Caldwell's own experience across multiple startups with stories and examples from his network of investors, CEOs, Founders and C-Level HR executives.What You'll LearnLessons from a path walked building People Operations in a startup environmentUncomfortable truths around the complexities of managing people The key components of a People Operations strategy within a small businessWho This Book is ForThose in small-medium sized businesses, especially startups, where the reader is in a position of responsibility for people and culture. They’ll likely hold business leadership positions such as Founder, CEO, COO, VP and Director, or they’ll be directly within the HR and People Operations space with titles such as CHRO/CPO, Head, Director, Business Partner or Advisor
People Over Capital
by Rob HarrisonCapitalism is failing and ordinary people are forced to pay the price. With such deep-rooted problems there is real hunger for alternative ways of organizing our economic system. Answering the question, "Is there a co-operative alternative to capitalism?" this book showcases fourteen responses from economists, academics, co-operators, politicians, and campaigners, exploring both the success and untapped potential of co-operatives. Each essay approaches from a new direction-from the flourishing open source movement to cases of co-operative success in different parts of the world.Rob Harrison has written and commented widely on social change issues for more than twenty years.
People Over Process: Leadership for Agility
by Michael K. LevineThis book is about improving and sustaining agility by focusing on people over process, as the first agile value advocates, and is the third and final book in the author's Lean and Agile Software trilogy. The first – A Tale of Two Systems: Lean and Agile Software Development for Business Leaders – describes what agile is and why we do it. The second – A Tale of Two Transformations: Bringing Lean and Agile Software Development to Life – guides leaders in transforming their organizations to adopt this approach. All three books mix description and elaboration of theory with practical demonstration in fictional companies and projects. This new, third book – People over Process: Leadership for Agility – presents a model of facilitative leadership for agility, which informs the entire book. It begins by describing the roots of the agile movement, which motivates the centrality of people and the need for leadership. The leadership model is then presented, very simply: rigor, alignment, efficiency, through frameworks. Leadership is considered for all team members, and then for the special case of the responsibilities of leaders in formal positions of organizational authority. With this strong background presented, the book proceeds to describe and demonstrate common and highly useful frameworks for agility. The fictional Pacifica Bank is introduced, and we see the Pacifica team work through architecture, project planning, team structure, governance, scrum meeting, and ultimately retrospectives, using frameworks that have been presented. An Appendix summarizes the most useful frameworks for future reference. Throughout the book concepts are illustrated with vignettes from my experience (in the didactic sections) and with the Pacifica fictional case study. The key benefits of the book are to make everyone involved in agile work more effective and fulfilled. Essentially, since agile was first introduced almost two decades ago, the primary focus in practice has been on process. The "scrum" methodology was developed and promulgated, and has been widely adopted. This has been on balance broadly positive, but as an industry we have progressed to the point where following the steps of a methodology, particularly one that seeks to implement concepts where the first value is "People over Process," has reached its limits. The reader of this book: • Gains a powerful, simple model of leadership that enables the "People" in "People over Process;" • Sees these principles in action in a fictional company, making agile leadership understandable and engaging; • Improves their ability to participate in and lead agility; • Learns extraordinarily useful "frameworks" that help in the most important activities in agile software. In short, the reader will be better at delivering valuable software solutions, more valuable to their organizations, and more fulfilled in their work.
People Over Profit: Break the System, Live with Purpose, Be More Successful
by Dale PartridgeSerial entrepreneur and business visionary Dale Partridge reveals seven core beliefs that create success by putting people first. Every day major headlines tell the story of a new and better American marketplace. Established corporations have begun reevaluating the quality of their products, the ethics of their supply chain, and how they can give back by donating a portion of their profit to meaningful causes. Meanwhile, millions of entrepreneurs who want a more responsible and compassionate marketplace have launched a new breed of socially focused business models. Sevenly founder Dale Partridge uncovers the seven core beliefs shared by consumers, starters, and leaders behind this transformation. These beliefs have enabled Dale to build a multimillion-dollar company that is revolutionizing the marketplace. He believes they are the secret to creating a sustainable world that values honesty over deception, transparency over secrecy, authenticity over hype, and ultimately, people over profit.
The People Part: Seven Agreements Entrepreneurs and Leaders Make to Build Teams, Accelerate Growth, and Banish Burnout for Good
by Annie Hyman PrattIn the spirit of The One Thing and Start with Why, this guide provides the "missing link" for entrepreneurs to generate fast, sustainable growth, get out of the weeds, and build their A-teams from the inside out.Success in business today means responding to change at an ever-increasing pace—due to factors such as competition, evolving technology, and increasing client expectations. Delivering more value with fewer resources is the name of the game. However, in this environment, even when a business is winning, the leaders and teams playing the game often feel like they are losing—plagued by overwhelm and burnout. Most business books try to address this problem with systems, structures, and values. What&’s missing? The &“People Part&”—the often-misunderstood area of a business where leaders and team members do the actual thinking, interacting, and performing together. Drawing on Annie&’s 30 years of working with humans in business, this dynamic and engaging book outlines seven easy-to-implement agreements to build a high-performance team. You&’ll learn how to: • Lead in a way that supports others to perform at their best, by strengthening your own Self-Leadership • Generate a leadership reputation where the best A Players seek to work with you, and stay for the long term • Create psychological safety—the environment that empowers team members to collaborate at the highest levels • Develop leaders and team members to take on responsibilities with the same commitment level as the owners • Supercharge your team productivity with Annie&’s signature tools • Put the seven agreements to work and see improvements right away If you&’re an entrepreneur just starting out . . . a CEO trying to get out of the weeds to work &“on&” rather than &“in&” your business . . . a leader who needs a breakthrough for themselves and their team . . . or a team member wanting to make your best contribution yet . . . then The People Part is for you.
People-Party-Policy Interplay in India: Micro-dynamics of Everyday Politics in West Bengal, c. 2008 – 2016
by Suman NathThis book analyses the political transition in West Bengal, India, which witnessed longest democratically elected Left regime of the world. It examines and compares micro-dynamics of political practices in India and delineates underlying political themes of state politics. The author explores the politics of land reform and the anti-land-acquisition movements which were critical points in the contemporary history of Bengal in independent India. The volume further delves into the caste and communal politics which had been latent until the Left Front’s loss in the state, as well as the what sets apart politics in West Bengal from other Indian states. Based on thorough ethnographic research, this volume will be of great interest to scholars and researchers of South Asian studies, politics and political processes, sociology and social anthropology.
People, Place and Global Order: Foundations of a Networked Political Economy
by Andrew Taylor Adam BronstoneGlobalization and technology are combining to change socio-economic relationships. The pace of change and uncertainty of the world of work – no job for life, zero-hours contracts, diminished pension rights and a growing delivery dependence on digital networks over human contact – are creating a profound unease that may be unprecedented in the Western world. If organizational patterns are not sufficiently adjusted and businesses continue as usual, we run the risk of alienating entire groups within society with many feeling ‘left behind’. Using deliberately accessible language for students and the general reader, the authors draw upon socially innovative models of economic organization from the nineteenth century to present a model to master this new economy for the common good. The book illustrates, with practical examples, how digital networks can be leveraged and provides a common checklist to identify suitable conditions for organizations to flourish and provide the means to more effectively evaluate opportunities.
People, Places and Policy: Knowing contemporary Wales through new localities (Regions and Cities)
by Martin Jones Scott Orford Victoria MacfarlaneThe Open Access version of this book, available at www.tandfebooks.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license. Set within the context of UK devolution and constitutional change, People, Places and Policy offers important and interesting insights into ‘place-making’ and ‘locality-making’ in contemporary Wales. Combining policy research with policy-maker and stakeholder interviews at various spatial scales (local, regional, national), it examines the historical processes and working practices that have produced the complex political geography of Wales. This book looks at the economic, social and political geographies of Wales, which in the context of devolution and public service governance are hotly debated. It offers a novel ‘new localities’ theoretical framework for capturing the dynamics of locality-making, to go beyond the obsession with boundaries and coterminous geographies expressed by policy-makers and politicians. Three localities – Heads of the Valleys (north of Cardiff), central and west coast regions (Ceredigion, Pembrokeshire and the former district of Montgomeryshire in Powys) and the A55 corridor (from Wrexham to Holyhead) – are discussed in detail to illustrate this and also reveal the geographical tensions of devolution in contemporary Wales. This book is an original statement on the making of contemporary Wales from the Wales Institute of Social and Economic Research, Data and Methods (WISERD) researchers. It deploys a novel ‘new localities’ theoretical framework and innovative mapping techniques to represent spatial patterns in data. This allows the timely uncovering of both unbounded and fuzzy relational policy geographies, and the more bounded administrative concerns, which come together to produce and reproduce over time Wales’ regional geography.
People, Planet and Profit: Socio-Economic Perspectives of CSR
by Samuel O. Idowu Abubakar S. KasumIt is no longer the case that it’s only society which benefits from CSR actions. A corporation actually helps itself when operating sustainably and does well because of its triple bottom line actions. The editors of People, Planet and Profit believe that whilst Corporate Social Responsibility is by now a familiar concept to academics or practitioners, insufficient attention has been paid to the end product of CSR in practice, which they define in terms of social and economic developmental effect. The contributions in this edited volume explain the developmental aspect of CSR from a conceptual perspective and provide empirical evidence of the impact of CSR delivery on stakeholders in different corners of the World. The emphasis is on what corporations take from and give back to their stakeholders whilst trying to behave in a corporately responsible fashion. Stakeholders, including employees, customers, host communities, governments and NGOs have diverse interests and expectations of CSR. This gives rise to questions about whether the activities corporations support are the ones today’s stakeholders need; whether the CSR programmes being delivered are adequate; and about the relationship between the corporations’ view of what constitutes CSR and that of the supposed beneficiaries. This book offers thoughtful answers to these questions and assesses the outcomes of corporate activities both in developed and developing countries and regions, in terms of economic progress and social and political advancement.
People Planet Profit: How to Embrace Sustainability for Innovation and Business Growth
by Peter FiskSocial and environmental issues are more important than ever and consumers are committed to supporting change. 'Doing good' is no longer a peripheral activity but fundamental to every aspect of how we do business, every day, for everyone.People, Planet, Profit is the first book to truly address business growth in the context of social and environmental concerns. It's a practical guide to new business opportunity, operational improvement and competitive advantage. Full of inspiring case studies, it looks at the challenges faced by key players such as Google, Microsoft, Apple, Nokia, Nike, Amazon, M&S and Walmart. With plenty of comments from industry insiders, it's essential reading for CEOs and business managers who are searching for new ways to create value, to make sense of business in a rapidly shifting landscape, and to deliver profitable growth whilst also doing "the right thing".
People, Power, and Profits: Progressive Capitalism For An Age Of Discontent
by Joseph E. StiglitzA Nobel prize winner challenges us to throw off the free market fundamentalists and reclaim our economy. We all have the sense that the American economy—and its government—tilts toward big business, but as Joseph E. Stiglitz explains in his new book, People, Power, and Profits, the situation is dire. A few corporations have come to dominate entire sectors of the economy, contributing to skyrocketing inequality and slow growth. This is how the financial industry has managed to write its own regulations, tech companies have accumulated reams of personal data with little oversight, and our government has negotiated trade deals that fail to represent the best interests of workers. Too many have made their wealth through exploitation of others rather than through wealth creation. If something isn’t done, new technologies may make matters worse, increasing inequality and unemployment. Stiglitz identifies the true sources of wealth and of increases in standards of living, based on learning, advances in science and technology, and the rule of law. He shows that the assault on the judiciary, universities, and the media undermines the very institutions that have long been the foundation of America’s economic might and its democracy. Helpless though we may feel today, we are far from powerless. In fact, the economic solutions are often quite clear. We need to exploit the benefits of markets while taming their excesses, making sure that markets work for us—the U.S. citizens—and not the other way around. If enough citizens rally behind the agenda for change outlined in this book, it may not be too late to create a progressive capitalism that will recreate a shared prosperity. Stiglitz shows how a middle-class life can once again be attainable by all. An authoritative account of the predictable dangers of free market fundamentalism and the foundations of progressive capitalism, People, Power, and Profits shows us an America in crisis, but also lights a path through this challenging time.
People Powered: How Communities Can Supercharge Your Business, Brand, and Teams
by Jono BaconHarness the power of communities, both inside and outside of your organization, to drive value and revenue, activate your employees&’ and customers&’ talents, and create a highly engaged, loyal customer base.What if you discovered a blueprint that could grow your brand&’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers?Communities have been a popular topic since the rise of the Internet and social media, but few companies have consistently harnessed their power, driven tangible value, and effectively measured their return on investment (ROI) like:Salesforce.com has seen tremendous results with their community network of over 2 million members advocating for, supporting, and integrating Salesforce.com productsStar Citizen used Kickstarter to raise over $150 million to build their new video game and a community of over 2 million players.Red Hat collaborated with their community to build industry-leading technology, which led to a $34 billion acquisition by IBMCompanies such as PayPal, Facebook, Bosch, Microsoft, CapitalOne, and Google, have also built communities inside their organizations, which have fostered innovation, broken down silos, and helped their organizations to operate more efficiently and collaboratively.People Powered helps C-suite leaders, founders, marketers, customer advocates, and community leaders gain a competitive advantage by answering the following questions:What is the key value proposition of building a community?What kind of community do we need and how do we build and integrate it into our organization?How do we incentivize and encourage people to get involved, build reliable growth, and keep community members engaged?How do we develop authentic, productive relationships with community members both online and in person?How do we get departmental buy-in, hire effectively, and create consistent, reliable community engagement skills in our organization? What are the strategic and tactical pitfalls and roadblocks we need to avoid?How do we make sure that our community continues to grow with us—and more importantly, how do we make sure that we continue to grow with them?People Powered pulls together over 20 years of pragmatic experience into a clear, simple methodology and blueprint to not just answer these questions, but deliver results. It also includes contributions from industry leaders including Joseph Gordon-Levitt (Emmy-award winning actor), Peter H. Diamandis (Founder of XPRIZE, Singularity University), Jim Zemlin (Executive Director, The Linux Foundation), Mike Shinoda (Co-Founder, Linkin Park), Jim Whitehurst (CEO, Red Hat), and more.Don&’t get left behind—become an industry trailblazer and ensure your company&’s longevity by tapping into the most dynamic force both outside and inside your organization: the people.
People Practice: A Complete Guide
by Karen Waite Kathy Beevers Nicky Small Keith Tomlinson Shazad HussainUse this brand-new textbook written to support the Level 3 CIPD Certificate in People Practice to succeed in your studies and launch your career as a people professional. Structured around the core knowledge and behaviours needed for the Level 3 CIPD qualification, People Practice provides a thorough understanding of the theory and practice of the key areas of the people profession. This includes business, culture and change in context, workforce analytics and the necessary skills and knowledge for people professionals. This book covers everything from understanding how external factors impact organizational goals, how to develop professional courage and build ethical and inclusive practices through to recruitment, performance, reward and supporting others.Written by the team who developed the new CIPD Level 3 qualification, this book will ensure that students learn both the theory and practice necessary for their academic studies and their future careers. Full of case studies, exercises, key definition boxes and reflective questions, this book will allow students to test their understanding, see how the theory applies in the workplace and develop their critical thinking skills. Further reading suggestions in each chapter encourage a wide and broad engagement with the subject. Online resources include PowerPoint slides, a lecturer's manual and multiple choice questions for students.
People, Process, and Culture: Lean Manufacturing in the Real World
by Jeffrey P. Wincel Thomas J. Kull, PhDExamining Lean processes in the context of the authors’ academic research in-progress, People, Process, & Culture: Lean Manufacturing in the Real World illustrates the impact of culture on the implementation of Lean Manufacturing (LM) across various geographic and cultural areas. It identifies cultural values, as examined against Lean manufacturing disciplines, and derives culturally based Lean Manufacturing (LM) values. It then assesses these cultural values in light of specific LM components, such as PULL systems and TPM, to demonstrate varying perspectives and applications. Illustrates global cultural influences on Lean implementation Uses academic research as the foundation of the material Examines the many Lean components currently in use around the world Building on the continued prominence of LM as the preferred operational approach, the book supplies time-tested advice to help you sort through the flood of information on Lean techniques and culture. It examines the numerous Lean components currently being deployed successfully around the world and identifies the limitations that can result from the varying interpretations and applications of Lean systems.Lean culture is all about Lean vision, mission, and values. This book not only identifies the Lean values required, but also supplies the understanding to integrate these values across all levels of your organization. The book will be especially helpful to international corporate managers working to demystify the sometimes hard-to-understand characteristics of Lean transformation.
People Quit People, Not Companies
by John MaxwellSmart leaders learn from their own mistakes. Smarter ones learn from others' mistakes--and successes. John C. Maxwell wants to help you become the smartest leader you can be by sharing Chapter 16, People Quit People, Not Companies, of Leadership Gold with you. After nearly forty years of leading, Maxwell has mined the gold so you don't have to. Each chapter contains detailed application exercises and a "Mentoring Moment" for leaders who desire to mentor others using the book.
People, Risk, and Security
by Lance WrightLance Wright shows why business in the 21st century requires a new understanding of the intersection of risk, security, and human resource management. He argues that these areas should no longer be considered separate processes, handled by technical specialists with limited spheres of expertise. People, risk and security management should be treated as a critically important integrated business management system. People may be your greatest asset - but they can also be your biggest liability. They expose you to all sorts of risks - risks from things they can do (or fail to do) and from things that can be done to them. No matter how tight a risk and security management policy may be in theory, it can fail on its first contact with reality if it doesn't understand the people involved. Wright understands people, risk and security like few others. For years he was in charge people management for leading oil companies - getting people into and out of some of the most dangerous and hostile work environments on the planet - and keeping them safe while they were there. Then he was responsible for a private army, literally licenced to kill, guarding nuclear submarines that were being decommissioned as part of the Megatons to Megawatts program. Risk is more than a set of formulas. Security is more than guns, gates, and badges. Both ultimately come down to the people you are responsible for. One day, the depth of your understanding of that connection may what stands between you and disaster.
People Risk Management
by Patrick Mcconnell Keith BlackerPeople Risk Management provides unique depth to a topic that has garnered intense interest in recent years. Based on the latest thinking in corporate governance, behavioural economics, human resources and operational risk, people risk can be defined as the risk that people do not follow the organization's procedures, practices and/or rules, thus deviating from expected behaviour in a way that could damage the business's performance and reputation. From fraud to bad business decisions, illegal activity to lax corporate governance, people risk - often called conduct risk - presents a growing challenge in today's complex, dispersed business organizations. Framed by corporate events and challenges and including case studies from the LIBOR rate scandal, the BP oil spill, Lehman Brothers, Royal Bank of Scotland and Enron, People Risk Management provides best-practice guidance to managing risks associated with the behaviour of both employees and those outside a company. It offers practical tools, real-world examples, solutions and insights into how to implement an effective people risk management framework within an organization.
People Side of Implementation: Getting the Right People on Board
by Harvard Business Review PressIt is often assumed that strategy implementation is a mechanical process: Just develop a blueprint of action steps, tell employees to execute those steps, and check periodically for compliance and progress. The reality is that people are the most important part of implementation, and harnessing their energy and commitment to strategic change is often management's greatest challenge. This chapter addresses the people side of implementation and aims to steer you clear of problems.
People Skills for Public Managers
by Suzanne Mccorkle Stephanie WittThis book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.
People Skills In A Week: Motivate Yourself And Others In Seven Simple Steps (Teach Yourself In A Week Ser.)
by Christine HarveyPeople Skills In A Week is a simple and straightforward guide to raising motivation and performance levels, giving you everything you need to know in just seven short chapters. From raising morale and removing self-limiting beliefs, to increasing self-esteem and setting clear goals, you'll discover a set of principles and processes that really do work and will produce fantastic results.This book introduces you to the main themes and ideas of working with, leading and motivating ourselves and others , giving you a basic knowledge and understanding of the key concepts of people skills, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, People Skills In A Week is your fastest route to success:- Sunday: Raise morale - raise performance- Monday: Reverse 'limitation thinking'- Tuesday: Elevate self-esteem and confidence- Wednesday: Reinforce strengths - eliminate weaknesses- Thursday: Catapult performance- Friday: Stamp out procrastination- Saturday: Magnify goal setting - magnify successABOUT THE SERIESIn A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.
People Strategy: How to Invest in People and Make Culture Your Competitive Advantage
by Jack AltmanLearn to unlock the potential of your employees and colleagues with this definitive resource for people management People Strategy: How to Invest in People and Make Culture Your Competitive Advantage provides readers with a powerful framework in which to develop high-performing teams, increase employee motivation, and use data to build an inviting and effective company culture. Author Jack Altman, cofounder and CEO of Lattice, an award-winning HR and performance management platform, shows you how to: Establish the values that will form the bedrock of your organization Develop feedback processes that help employees feel heard, supported, and equipped to succeed Monitor the breadth and depth of employee engagement in your company Use the data and insights created by your People Strategy to drive business results Perfect for executives, managers, and human resource professionals, People Strategy also belongs on the bookshelves of anyone with even an interest in how to develop, nurture, and unlock the potential of their employees and colleagues.