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Phnom Penh Water Story: Remarkable Transformation of an Urban Water Utility (Water Resources Development and Management)

by Asit K. Biswas Pawan K. Sachdeva Cecilia Tortajada

This book analyses how a water utility from a developing country, Phnom Penh Water Supply Authority, that was totally dysfunctional, corruption-ridden and literally bankrupt in 1993, became one of the most successful water utilities of the developing world in only about 15 years. By 2010, some of the performance indicators of this public sector utility were even better than London, Paris or Los Angeles. The book further analyses the enabling conditions that made this remarkable transformation possible. Based on this analysis, a framework is recommended for water utilities from developing countries so that they can also be transformed into functional, efficient, equitable and financially viable institutions on a sustainable basis.

Pho Hoa Dorchester

by Leonard A. Schlesinger Michael Raiche Roger Zhu

Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder-owner has scaled down his involvement in the day-to-day operations, leading to a number of operational and financial issues, including variable food quality and deficient wait staff service. The restaurant is about to transition from 1st to 2nd generation ownership, Tam Le, the son of the founder, realizes that major operational and financial changes are required to maintain the restaurant's long-term viability. This case is intended to provide students with a better understanding of the personal, professional and cultural challenges facing small business owners. Using the context of a family-owned Vietnamese restaurant, it examines the operational changes associated with transitioning ownership from the founder to his son, including formalizing equity stakes and internal processes, establishing a clear organizational structure and improving customer service. It also explores the personal motivations and ambitions of Tam Le, who is simultaneously assuming control of the restaurant and exploring a number of other commercial ventures unrelated to the legacy family business.

The Phoenix Economy: Work, Life, and Money in the New Not Normal

by Felix Salmon

An award-winning journalist presents a tour-de-force analysis—drawing from history, economics, sociology, and popular culture—of the profound and transformative years of the early 2020s, both for individuals and for the global economy.We are living in a strange world—Salmon calls it “the New Not Normal.” The Phoenix Economy explores the ramifications of the pandemic years, many of which are surprisingly positive. In doing so, Salmon makes sense of one of the most disorienting and devastating events of our lifetimes. He examines the critical aspects of our lives that have been transformed in three parts: Time and Space, Mind and Body, and Business and Pleasure.Salmon’s keen observations, on everything from meme stocks to lobster rolls, are backed by a deep understanding of financial markets and the quirks of human behavior. His clear-eyed perspective on human and economic events, combined with his considerable analytical and observational skills, make The Phoenix Economy an insightful, fast-paced read.This book is essential for anyone wanting a better understanding of the near- and long-term effects of this new era and what they portend for our lives. It’s a penetrating insight into what happened—and, more important, what lies ahead.

The Phoenix Effect: 9 Revitalizing Strategies No Business Can Do Without

by Carter Pate Harlan Platt

International turn-around gurus describe how to rescue a company from the brink of disaster Why, even in the best of economic times, do so many apparently healthy companies fail? The surprising answer offered by the authors of this breakthrough book is "denial," or more specifically, the inability of top management to acknowledge that they've been backing a losing strategy and to take the necessary, often traumatizing, steps required to set their companies on the right course. Using cogent case studies and lessons learned from working with Fortune 500 executives who have survived tough turnarounds, Pate and Platt vividly describe what happens when good strategies go bad. Drawing upon their experiences at top firms, they develop proven real-world turnaround strategies, tools, and techniques and show readers how to put them to work in their companies.

Phoenix Leadership: The Healthcare Executive’s Strategy for Relevance and Resilience

by Valentina Gokenbach

Today’s healthcare leaders are facing challenges unlike ever before. New healthcare laws, reimbursement models and regulations unnerve even the most senior of leaders resulting in increasingly shorter tenures of those in leadership positions. The modern healthcare leader needs to be increasingly resilient but all relevant to their organizations and the industry. Phoenix Leadership: The Healthcare Executive’s Strategy for Relevance and Resilience provides a brand new, innovative concept, that of the Phoenix Leader, with proven strategies and approaches to evolve your leadership approach to one that is flexible, powerful and effective. The attributes of the Phoenix Leader include: A strong sense of self Effective interpersonal relationships Ability to build an empowered workforce Innovative Resilience This book introduces a brand-new paradigm created by Val Gokenbach for leadership in complex organizations and provides effective strategies that will guide leaders in the healthcare field. Val possesses a doctoral degree in Management and organizational leadership and has been a healthcare executive for over 40 years. She is also a leadership consultant, professor, executive coach and author on leadership topics. You, as a healthcare leader, will learn to reinvent yourself by putting her proven concepts into effect to become a Phoenix in your organization.

Phoenix Leadership for Business: An Executive's Strategy for Relevance and Resilience

by Valentina Gokenbach

The world continues to ride a wave of turmoil, challenging leaders like never before. New laws, competitive markets and the need to respond to the demands of corporate boards and stockholders unnerve even the most senior of leaders resulting in progressively shorter tenures of those in leadership positions. The modern leader needs to be increasingly resilient and their leadership must be entirely relevant to their organizations and the industry. Phoenix Leadership for Business: An Executive's Strategy for Relevance and Resilience provides a brand new, innovative concept, that of the Phoenix Leader, with proven strategies and approaches to evolve your leadership approach to one that is flexible, powerful and effective. This book utilizes the strong metaphor of a Phoenix and identifies all of the necessary techniques that leaders need to improve profitability, resource management and organizational success thus improving their relevance to the company. This book introduces a new paradigm created by Val Gokenbach for leadership in complex organizations and provides effective strategies that will guide leaders in the business field. Val possesses a doctoral degree in Management and organizational leadership and over 40 years of experience as a healthcare executive. She is also a leadership consultant, professor, executive coach and author on leadership topics. You, as a business leader, will learn to reinvent yourself by putting her proven concepts into effect to become a Phoenix in your organization.

Phoenix Rising – Leadership + Innovation in the New Economy: Lessons in Long-Term Thinking from Global Family Enterprises

by Florence C. Tsai

How can tech-forward companies, institutions and non-profits stay relevant long term in today’s fast changing global economy? Written for leaders seeking proven strategies, this book by a veteran business advisor and leadership coach explains what large organizations can learn from family enterprises, and vice versa. When survival is threatened by disruption, or growth has stalled, the book shows why seasoned leaders and rising leaders from both family and non-family organizations should join forces for mutual benefit of combining innovation and long term thinking. Florence Tsai advances the field of family business studies with new evolutionary models, organizational frameworks, and case studies of dozens of leading family companies, including IBM, Corning, and New York Times. The book addresses growing problems of disruption—challenges best addressed by seasoned and rising leaders working together, since they have complimentary skills. Seniors bring stability and judgment, while rising leaders understand new markets and introduces innovative ideas. The world’s best family enterprises are masters of survival; what they can learn from non-family companies is how to stay nimble when change is accelerating at rates never seen before. Non-family organizations facing trust gaps can learn from successful family enterprises’ laser focus on stakeholder engagement. Families like Levi Strauss or Hermès have built trusted brands for generations. Facing disruption, Tsai explains how non-family organizations can insert long term thinking into the DNA of your organization by observing how enterprising families with enduring competitive advantages accomplish it. Strategies include how to develop future-forward mindsets supportive of innovation culture; how to nurture rising leaders who are intrapreneurs, entrepreneurs, and portfolio builders and prepare them to lead in their thirties. Phoenixes rising are the next-generation leaders who lead their family enterprise through intentional transformation in response to inevitable changes and yield successful growth. The book describes this mechanism in detail. Legendary Phoenixes profiled in this book include Irénée du Pont in the U.S., whose tech innovation at Eleutherian Mills transformed the gun powder industry; David René de Rothschild in France, who rebuilt a banking business from scratch; and John Elkann of Fiat in Italy, who led the Agnelli family through a succession crisis to emerge stronger. Stories of successful next generation innovators include John D. Rockefeller, Jr. in the U.S., Cristina Stenbeck of AB Kinnevik in Sweden; and Mikkel Vestergaard, inventor of LifeStraw, in Switzerland. With insights drawn from more than a decade of working closely with leading business families and advising the Chairmen and CEOs of their companies, the author argues that if we want to be guided by their long term success, it’s the pioneer spirit of the family leaders, plus the enterprising culture of the families themselves, not so much their products or their famous companies, that we should pay attention to. Written for the hackers and for the master architects, Phoenix Rising spotlights principled wealth creation and the shared value that comes from doing good while doing good business, engaging partners and stakeholders sustainably, for the lasting benefit of oneself and society.

Phoenix Without the Ashes: Achieving Organizational Excellence Through Common Sense Management

by Gary English

The quality management revolution has resulted in considerable trial and error as well as frustration. Here is a book that explores why many management trends don't translate into process improvement. It recommends establishing a condition of "rationality" as a guide and measure for all organizational and quality improvement efforts. Instead of imposing radical new "breakthroughs", Phoenix Without the Ashes: Achieving Organizational Excellence Through Common Sense Management suggests an approach that fits with the normal routines and operations of an organization in a way that makes sense.Part One of this text discusses the nature of common sense, and of quality as a condition of organizational excellence. In Part Two, the elements that negatively affect quality improvement are explained from an operating management perspective. Part Three looks at the impediments to improvement set by organizational structures. Part Four discusses the relationship among leadership, motivation, and organizational excellence, and Part Five suggests a rational strategy for effective, enduring organizational improvement.Managers in every industry will benefit from the information provided in Phoenix Without the Ashes.

Phone Clones: Authenticity Work in the Transnational Service Economy

by Kiran Mirchandani

Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune. As capital crosses national borders, colonial histories and racial hierarchies become inextricably intertwined. As a result, call center workers in India need to imagine themselves in the eyes of their Western clients-to represent themselves both as foreign workers who do not threaten Western jobs and as being "just like" their customers in the West. In order to become these imagined ideal workers, they must be believable and authentic in their emulation of this ideal. In conversation with Western clients, Indian customer service agents proclaim their legitimacy, an effort Mirchandani calls "authenticity work," which involves establishing familiarity in light of expectations of difference. In their daily interactions with customers, managers and trainers, Indian call center workers reflect and reenact a complex interplay of colonial histories, gender practices, class relations, and national interests.

PhonePe: Democratizing Payments in India

by Michael Chu Rachna Tahilyani

The co-founders of PhonePe, India's leading digital payment platform are considering pursuing various growth opportunities in a huge country just entering the digital age. In a highly competitive industry, the founders are keenly aware that making the right choices is not only a matter of opportunity cost but critical to preserving the company's market leadership. PhonePe began as an enabling platform between parties and, unlike some of its competitors, did not get involved up to now in the direct delivery of goods and services. But PhonePe's brand and reach make it relevant now to revisit the question. In the next board meeting, three areas of obvious digital potential are likely to come up: lending, education and gaming. Another is taking the model international. What should the founders recommend to their board?

Phosphorus

by Arne Jernelöv Mikhail Butusov

This book starts with depiction of the phosphorus role in life creation and evolution. Then it outlines in which vital processes different phosphates participate in life of all flora and fauna, from DNA molecules till body tissues. Crucial function of phosphates was noticed long ago, but only in XIX century discovery of mineral fertilizers made it possible to sustain the needs of growing global population, thus initiating a "green revolution". Though, for many decades after it, the complexity of interactions "fertilizer-soil-plant roots" was underrated, causing massive damages, such as soil destruction and eutrophication of waters. Still, mining of exhausting natural phosphate reserves continued worldwide. Lessons of what happened in XIX century due to scarcity of phosphates were ignored. In the meantime, production of phosphates reached its peak few years ago. Immediate implementation of phosphate recycling technologies from municipal wastes can help avoid imminent global disaster.

Phossy Jaw and the French Match Workers: Occupational Health and Women In the Third Republic (Routledge Library Editions: Women and Business #4)

by Bonnie Gordon

The 1898 suppression of white phosphorous in the French match industry was a victory of organized labour. At a time when most French workers did not have the power to effect changes in the health and safety conditions of their work, the match workers succeeded. At a time when most French women were not unionised and did not pursue effective action on occupational health problems, French women in the match industry succeeded. This book, first published in 1989, examines their actions and provides the definitive account of their success.

The Photo Student Handbook: Essential Advice on Learning Photography and Launching Your Career Path

by Garin Horner

The Photo Student Handbook is a collection of short, easy-to-read chapters filled with expert advice on enhancing image-making skills and launching a career as a professional photographer. Designed to help students grow beyond the technical aspects of photography, this book presents a variety of methods and strategies proven to strengthen visual awareness, engage creative thinking, and deepen the conceptual aspects of image-making. Topics include how to: - improve the ability to see actively - understand light as a main character - cultivate a creative mind - make a standout portfolio - unpack critical theory - find and develop a creative voice. Packed with valuable tips, insights, and advice from over a hundred instructors, professionals, senior students, and experts, this book is engineered to help instructors guide students step-by-step through the methods and strategies needed to achieve creative success both in the classroom and the real world. This book is ideal for intermediate- and advanced-level photography students and instructors alike. Visit the accompanying website www.photostudent.net for extra chapters, exercises, quizzes, and more.

Photocatalysis for Energy and Environmental Applications: Current Trends and Future Perspectives (Green Energy and Technology)

by Panneerselvam Sathishkumar

This book presents the existing photocatalytic reactor design and the future developments and the progress needed for both solar light-driven hydrogen generation and environmental purification. The chapters discuss the renewable and commercial aspects of translucent polymer-linked heterojunction nanocomposites as visible light-responsive photocatalysts. Relevant to these areas, the field of growing interest in black-TiO2, perovskites, MXenes and their numerous applications are presented. The framework, structural features and the need of mesocrystals for solar light-driven photocatalysis are also included. The book also discusses the additional features of green chemistry-based synthesis of nanomaterials in order to reduce any secondary pollution that may be released in the environment due to unsafe disposal of solvents. In addition, the importance of bismuth-based nanophotocatalysts towards energy and environmental applications and their future development as alternative photocatalysts for the prevailing nanomaterials are presented. The book also touches upon the idea to generate green fuel hydrogen through photocatalytic and photoelectrochemical techniques. Overall the book highlights contemporary developments in the last decade, the future perspectives of photocatalysis and its application towards energy and environment.

Photocatalytic Activities for Environmental Remediation and Energy Conversion (Green Energy and Technology)

by Hairus Abdullah

This book highlights sustainable methods with photocatalytic activities to remediate environment and for energy conversion. The related photocatalytic materials are discussed in detail. Some significant photocatalytic applications in degrading industrial pollutants that include different organic dyes, purifying the polluted air, converting CO2 to alcohol fuels, storing energy from sunlight as ammonia by converting N2 to NH3, and splitting water by optimizing the oxygen evolution process are thoroughly elucidated. The chapters introduce the necessary materials and results, leading to a better conceptualization in order to work in the field of photocatalysis. Some related perspectives and outlooks are discussed in the last chapter for possible future developments.

Photoelectrochemical Hydrogen Generation: Theory, Materials Advances, and Challenges (Materials Horizons: From Nature to Nanomaterials)

by Praveen Kumar Pooja Devi

This book describes the hydrogen fuel generation from water via photoelectrochemical process. It elaborates the theory and fundamental concepts of photoelectrochemistry to understand the photoelectrochemical process for water splitting to generate hydrogen fuel. The book further deliberates about the hydrogen as a futuristic chemical fuel to store solar energy in the form of chemical bonds and also as a renewable alternative to fossil fuels. The book establishes the need for hydrogen fuel and discusses the standards and practices used for solar driven photoelectrochemical water splitting. It also discusses the current and future status of the nanomaterials as efficient photoelectrodes for solar photoelectrochemical water splitting. The book will be of interest to the researchers, students, faculty, scientists, engineers, and technologists working in the domain of material science, energy harvesting, energy conversion, photo electrochemistry, nanomaterials for photo-electrochemical (PEC) cell, etc.

The Photofit Manager: Building a Picture of Management in the 1990s (Routledge Library Editions: Management)

by Marion Devine

This study, originally published in 1990, introduces a rich array of approaches to defining and developing the competency of managerial performance. Indeed, the authors are not afraid to cross swords with each other over a number of controversial issues. They provide a stimulating and often contentious overview of the best ways to develop and use managerial profiles. This book will reveal to senior managers and management developers how competencies can be used as a strategic weapon to improve a range of activities including assessment, management development and leadership planning.

Photograph Couples

by Tiffany Wayne

Wedding and portrait photography is a vast segment of the professional portrait industry. Those who cater to this demographic know that photographing couples during a very exciting period in their lives demands a unique skill-set-these sessions are done when emotions are high, in a wide range of locations, and under a staggering array of conditions. Still, the photographer must wrangle all of the variables to create images that flatter the subjects AND tell the story of their relationship. In this book, Tiffany Wayne presents 60 high-caliber images-each paired with gorgeous alternate poses-and detailed text showing readers how each image was conceived and orchestrated to flatter the couple and show their unique relationship to best effect. In 60 two-page spreads, readers will get a behind-the-scenes look at how the image came together. Wayne discusses her intent for each image, then shows the steps used to carry out her artistic vision-from positioning the individual subjects, to creating a physical bond, and eliciting emotion. Also detailed are the compositional choices that were made to reinforce and strengthen the portrait presentation. In the first part of the book, Wayne showcases engagement portraits-images made under more relaxed conditions when the pace of the day is not as hectic as it will be on the wedding day. In the second part of the book, Wayne turns her attention to wedding portraits of the couple. With the fresh, modern feel of Tiffany Wayne's images and her casual, seemingly effortless-yet perfect-posing approach, readers will find much to emulate in this book.

The Photographer's Assistant

by John Kieffer

This one-of-a-kind resource introduces aspiring photographers to the art and skill of assisting top-notch pros-an incomparable way to learn the field and launch one's own promising career in photography. Revised and expanded to include the latest information on multimedia and Internet, this reliable guide offers technical tips on camera equipment, lighting, surface preparation, studio and location shoots-all from the perspective of what the assistant must know.

The Photographer's Career Guide to Shooting Production Stills for Film and Television

by Jace Downs

Based on the author's real-world experience, this book provides a comprehensive guide on how to develop a professional career and client base as a unit stills photographer in the entertainment industry. Industry veteran Jace Downs takes readers behind the scenes as he explores production from the perspective of a unit stills photographer. Honest and entertaining, chapters cover the production environment, set etiquette, equipment, dealing with difficult talent, shooting on set, developing a client base, joining the union and much more. Accessible to those within and outside of the entertainment industry, this book is ideal for intermediate level photographers looking to expand their skillset and client base, as well as for aspiring photographers who would like more insight into photography work in entertainment production.

Photographer's Guide to a Commercial Lease

by Tad Crawford

Part of The Photographer's Guide series, this classic guide provides information about issues relevant to photographers today. It explains how to approach a commercial lease and what responsibilities one may encounter when renting for commercial purposes. This guide explains three types of leases (Form 20, 21, 22) and their provisions, includes a sample commercial lease contract, and contains helpful negotiation checklists.

Photographer's Guide to a Contract for the Sale of Fine Art Photography

by Tad Crawford

Part of The Photographer's Guide series, this classic guide provides information about the issues relevant to photographers today. It discusses the sale of fine art photographs to galleries, collectors, and dealers of photography. Included are a helpful negotiation checklist, a sample contract, and several provisions that can be added dealing with issues of resale, restoration, uniqueness, and more.

Photographer's Guide to a Contract to Create a Video for Transmission, Sales, or Rentals

by Tad Crawford

Part of The Photographer's Guide series, this guide includes information about the issues relevant to photographers today. It discusses the use of video for publicity, income, or educational purposes. This guide also includes a helpful negotiation checklist and a sample contract.

Photographer's Guide to a Contract with an Independent Contractor

by Tad Crawford

Part of The Photographer's Guide series, this guide includes information about the issues relevant to photographers today. Hiring an independent contractor-which is different from hiring an employee-requires alternate paperwork. This guide details important employee benefits, payroll taxes, and business expenses a photographer should know before hiring an independent contractor. Included are a helpful negotiation checklist and a sample contract.

Photographer's Guide to a Copyright Transfer Form

by Tad Crawford

Part of The Photographer's Guide series, this guide provides information about the issues relevant to photographers today. Learn about the basic parts of a copyright transfer form while completing a negotiation checklist and consulting a sample transfer form.

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