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PNC Financial: Grow Up Great (B)
by Laura Velez Villa Bradley Crane Christopher Marquis William DreweryIn 2011, the PNC Financial Services Group announced the addition of $250 million to the $100 million that it had pledged to its early childhood education program, Group Up Great, in 2003. The case serves as an update to the "PNC Financial: Grow Up Great (A)" case, which outlined the design and implementation of the program and presented key challenges. The (B) case will show some of the program's responses to challenges like the strategic integration to Grow Up Great into the bank's business; the introduction of the program to new markets following the bank's geographical expansion; and the measurement of the programs' social impact.
Pocket Change: Pitching In for a Better World (Orca Footprints #9)
by Michelle MulderUntil a few hundred years ago, people were embarrassed to buy bread in a store. Families took pride in making almost everything they owned. These days, many people take pride in buying as much as possible! New clothes, a speedier bicycle, the latest phone. If we've got money, someone can sell us a product that will supposedly make our lives better. But each year, humanity uses resources equivalent to nearly one and a half Earths, and we're still not meeting everyone's needs. Around the world, people are questioning consumerism, leaning toward more sustainable lifestyles and creating a whole new concept of wealth. What if you could meet all your needs while getting to know your neighbors and protecting the environment at the same time? Find out how growing a tiny cabbage can fight poverty, how a few dollars can help ten families start their own businesses and how running errands for a neighbor can help you learn to become a bike mechanic--for free!
Pocket CIO – The Guide to Successful IT Asset Management: Get to grips with the fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with this guide
by Phara McLachlanCreate and manage a clear working IT asset management strategy with this unique guideKey FeaturesA detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documentsIncludes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normalA step-by-step ITAM manual for newbies as well as seasoned ITAM veteransBook DescriptionThis book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.What you will learnClose the hidden risk gaps created by IT assets (hardware and software)Create and manage a proactive ITAM and SAM program and policyA clear, concise explanation of what IT Asset Management and Software Asset Management is, the benefits, and resultsThe best ways to manage a software audit and how to be prepared for oneConsiderations for selecting the best technology for a specific company including what questions should be asked at the onsetIncreasing ITAM program and project success with change managementWho this book is forThis book is intended for CIOs, VPs and CTOs of mid to large-sized enterprises and organizations. If you are dealing with changes such as mergers, acquisitions, divestitures, new products or services, cyber security, mandated regulations, expansion, and much more, this book will help you too.
Pocket Evidence Based Medicine: A Survival Guide for Clinicians and Students
by Walter R. PalmasThis concise, easy-to-read pocket guide offers medical trainees, researchers, and clinicians at every level the perfect resource on Evidence Based Medicine (EBM). Based on the author’s many years of experience teaching EBM to medical students and medical residents at Columbia University, this handy title addresses not only all the basic concepts and issues in EBM, but also takes an example-based approach and is replete with numerous illustrations. This brief book provides readers with all the tools needed to tell the good from the bad in healthcare research. It discusses every type of study design, from the assessment of diagnostic tests to clinical trials and meta-analysis. The work also introduces readers to novel methods, such as the Bayesian analysis of clinical trials. In addition, to help readers better retain the information, the guide includes thought-provoking review questions and answers in an appendix. In all, Pocket Evidence-Based Medicine: A Survival Guide for Clinicians and Students is an ideal resource for anyone who encounters statistics in their studies or career, including clinicians, researchers, trainees in medicine and graduate students in a wide range of other disciplines
Pocket Guide for Hospitality Managers
by Conrad Lashley Michael N. ChibiliA concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry. The book provide a concise resource for all emerging hospitality managers, and for academics preparing students for careers within the hospitality industry.With a ‘how to do’ agenda, the authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts. Written in a non-academic style, this book will be a valuable resource for students and early career managers working in the hospitality sector.
The Pocket Guide to Building Your Own Home
by David SnellHundreds of thousands of us renovate, convert, extend and improve our homes each year, and one-third of all new detached homes are self-built. If you're looking to build your own property from scratch or work on your existing home, this is the book for you. Home building expert, and bestselling author David Snell draws on his expertise and personal experiences of building his own bungalow to bring together the essential information that you need when building your property. Covering everything from budgeting and finance, to evaluating the land and dealing with suppliers this comprehensive guide takes you through the basics to ensure that you are well-equipped to deal with any challenges or problems that may arise. Fully up-to-date and packed with authoritative advice, this practical handbook is essential reading for everyone from those building their own home, to anyone planning some home improvements.
Pocket Guide to Business Finance
by Peter Morris Paul Burns****This is a pocket-sized version of the A4 pictorial guide***Whatever the shape or size of a business, they all have one thing in common - they hope to make money. A major factor in determining success is the ability of management to control its finances. Business Finance painlessly demystifies the process of accounting and the understanding of business finance. Follow the adventures of a small-time entrepreneur and his finance director as she helps him turn his business from a potential casualty of the 'Death Valley Curve' into an efficient, profit-making success story. Balance sheets, profit and loss statements, cash flow, working capital, depreciation, cash flow forecasting, budgeting, and gearing are all explained making this the book to guide readers safely through the jargon jungle of financial management.
A Pocket Guide to How to Start a Successful Group Home
by Yalonda Smith<p>Do you have a dream of opening your own group home, but do not know where to start? Have you contacted your local licensing agency to get the information on starting your group home but instead received vague and discouraging information? Did they tell you the licensing process may take up to one year and you do not understand why? Or are you just plain frustrated in trying to figure this thing out alone? All of these barriers add months to the licensing process! If you are like I was when I went through this process and want to cut through the red tape of the licensing process, this book is for you!! <p>My name is Yalonda Smith (You may know me as Yalonda Hooks), and I owned a successful group home for foster children of my own for 7 years. I am the CEO of Cornerstone Consulting & Coaching, LLC, formerly known as, How to Start a Successful Group Home, LLC. I started my web-based consulting business in 2009 and have been helping others to make their dreams come true ever since! You may have visited my website while doing your research over the years but have procrastinated and put your dreams of entrepreneurship on hold year after year. It is time to stop making excuses and make this season, YOUR season!!! <p>The purpose of this book is to save people like you many months of research, writing, and creating your own policies and forms. When I was in your shoes in 2006 trying to open my own group home, I was impatient and frustrated with the complications of the licensing process. Therefore, I am offering you a step by step guide that will help make your dreams a reality in no time! Although this book is mainly for the licensing process in the United States, the basic steps can be used in any country that must be licensed through the government to open a group home or residential facility. Why delay? Let's start working on making your dreams a reality today!</p>
Pocket Guide to Quality Improvement in Healthcare
by Reneè Roberts-Turner Rahul K. ShahThis text will act as a quick quality improvement reference and resource for every role within the healthcare system including physicians, nurses, support staff, security, fellows, residents, therapists, managers, directors, chiefs, and board members. It aims to provide a broad overview of quality improvement concepts and how they can be immediately pertinent to one's role. The editors have used a tiered approach, outlining what each role needs to lead a QI project, participate as a team member, set goals and identify resources to drive improvements in care delivery. Each section of the book targets a specific group within the healthcare organization. Pocket Guide to Quality Improvement in Healthcare will guide the individual, as well as the organization to fully engage all staff in QI, creating a safety culture, and ultimately strengthening care delivery.
A Pocket Guide to Risk Mathematics
by Matthew LeitchThis uniquely accessible, breakthrough book lets auditors grasp the thinking behind the mathematical approach to risk without doing the mathematics.Risk control expert and former Big 4 auditor, Matthew Leitch, takes the reader gently but quickly through the key concepts, explaining mistakes organizations often make and how auditors can find them.Spend a few minutes every day reading this conveniently pocket sized book and you will soon transform your understanding of this highly topical area and be in demand for interesting reviews with risk at their heart."I was really excited by this book - and I am not a mathematician. With my basic understanding of business statistics and business risk management I was able to follow the arguments easily and pick up the jargon of a discipline akin to my own but not my own."--Dr Sarah Blackburn, President at the Institute of Internal Auditors - UK and Ireland
Pocket Guide to Selling Services and Products
by Peter Morris Malcolm McDonaldFirst published in 1995. Routledge is an imprint of Taylor & Francis, an informa company.
The Pocket Guide to the Baldrige Award Criteria (5-Pack)
by Mark Graham Brown Jonathan CraigUpdated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Pocket Guide to TQM (Mini Pictorial Guides Ser.)
by John S Oakland Peter MorrisAnother new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
The Pocket Idiot's Guide to Direct Stock Investing: Take Charge of Your Portfolio
by Douglas Gerlach Lita EpsteinA profitable purchase for investment enthusiasts. The Pocket Idiot's Guide® to Direct Stock Investing reveals an innovative style of investment that has been steadily growing under the huge shadow of Wall Street-home investors opening a Direct Stock Purchase (DSP) or a Dividend Reinvestment Plan (DRIP) now offered by hundreds of major corporations, commission free. Investment guru Douglas Gerlach, an expert in this style of guerrilla investing, shows investors how quick, easy, affordable, and profitable stock investment can be. • Growth area of investing • Includes a comprehensive list of the top 100 companies that offer these programs and their links • Accessible, jargon-free step-by-step instructions to get on in this opportunity
The Pocket Idiot's Guide to Home Inspections
by Bobbi Dempsey Mike KuhnFor home buyers and home sellers. Here is the first how-to that addresses the needs of both buyers and sellers, making it the perfect companion to the bestselling The Complete Idiot&’s Guide® to Buying and Selling a Home. The buyer will depend on this guide to determine whether a house is worth buying. The seller will need it to determine which repairs are necessary before listing or signing anything. Readers will learn to troubleshoot all areas of a home, including its structure and foundation, windows and doors, plumbing, heating and air conditioning, insulation, electrical systems, and the roof, just to name a few. In this Pocket Idiot&’s Guide®, you get: • What to look for when inspecting the electrical system, the roof, and other parts of the home. • Simple advice on what to do if the results of your inspections aren&’t good. • Expert explanation of what you can expect during and after the inspection. • Easy ways to tell if a home is worth buying—or if it will need extensive repairs before you put it on the market.
The Pocket Idiot's Guide to Interview Questions And Answers
by Sharon McDonnell&“When can you start?&” Giving compelling answers to interview questions can make the difference between winning a job and unemployment. The Pocket Idiot&’s Guide® to Interview Questions and Answers will arm you with answers to the 150 toughest interview questions. Whether you read the book cover-to-cover to prepare for an initial interview or uses it as a last-minute reference on the way to a final interview, you will be prepared to offer clear, concise, and thoughtful answers. You&’ll also learn what questions to ask your interviewer to help you figure out if the job is right for you. • Pocket size gives you easy-to-access information to prepare for an interview. • Helps you understand what information interviewers are really trying to uncover with their questions.
The Pocket Idiot's Guide to Investing in Bonds: Money-Making Strategies from an Investing Professional
by Ken LittleInvesting in a secure financial future. Every investor must understand the complex bond market—and how it&’s affected by the existing economic environment. This invaluable volume explains all bond basics without the confusing jargon, providing information on Treasury notes, high yield junk bonds, tax-free municipals, US saving bonds and other tax-free varieties, and much more. —Seasoned financial writer and pocket-sized format for quick reference. —Explains the bond rating/analysis system. —Offers instructions on how to construct a portfolio and advice on whether a financial manager is necessary.
The Pocket Idiot's Guide to Investing in Mutual Funds
by Lita EpsteinSmart readers will invest in this no-nonsense guide. Investing in today's markets can be complicated and risky for the average person. With so many avenues-and supposed "financial advisors"-to choose from, it's nearly impossible to know what to do. Here is everything the aspiring investor needs to get started, including mutual fund fundamentals-their different types, fees, and taxes-as well as how to construct one's portfolio and choose the best fund manager. -From a seasoned financial writer -Pocket-sized format for quick reference
The Pocket Idiot's Guide to Investing in Stocks: Indispensable Information to Help You Profit from the Stock Market
by Carl Baldassarre Randy BurgessTake stock in your future. You&’re no idiot, of course. You know your money would be better off in the stock market than in low-interest savings accounts. But with so many stocks to choose from and so much information to digest, you can&’t seem to fine the time to get in the equities market. The Pocket Idiot&’s Guide® to Investing in Stocks cuts to the chase and gives you all the essentials you need to get started in investing in stocks. In it, you get: • The basics of setting up an account and the different kinds of orders you can place for stocks. • How to spot an interesting stock and then dig into it further, picking up insights into the company and its industry. • Valuable resources for evaluating and tracking the market—and your instruments.
The Pocket Idiot's Guide to Performance Appraisal Phrases
by John Carroll Peter GrayPerformance reviews, minus the dread. Nobody likes performance appraisals. To make the most of them, though, managers and supervisors can take advantage of this guide, complete with the phrases and words they need to confidently conduct clear, objective performance reviews. Phrases are given for common behavior and skill categories, as well as for common functional areas—and they work, regardless of appraisal type. In this book, you get: • Hundreds of phrases that precisely describe different behaviors, skills, strengths, and issues. • Information on legal issues and other potential hazards tied to the words you use during a review. • Methods for creating action plans and mutual goals. • Tips on settling disagreements.
The Pocket Idiot's Guide to Repairing Your Credit, 2nd Edition
by Edie Milligan DriskillGood news for hard economic times . . . During this recession, even people once considered prime customers have watched their credit ratings decline. This guide shows these readers how to reestablish their credit and increase their credit scores. Topics include: the ins and outs of credit scores; where to get credit reports and how to identify mistakes; how to take advantage of consumer protection laws; telephone scripts and a letter to use when communicating with creditors and bureaus. • In 2008, over two million Americans lost jobs-and one out of every 10 mortgages were one month or more behind in payments • Author is a sought-after expert on personal financial planning, featured in Money Magazine, Family Circle, Women's Day, and on CNBC and CNN
The Pocket Idiot's Guide to Six Sigma
by Anthony Weeks Marsha ShapiroQuality improvement just got better. Six Sigma is a corporate quality improvement system that uses sophisticated data collection and statistical analysis to eliminate defects in any process. Aimed at employees—rather than managers—this guide quickly and easily explains everything employees need to know about Six Sigma, including what it is and what it can accomplish, why companies are implementing it, how employees are impacted, and much more. - Once used almost exclusively by large manufacturing organizations, Six Sigma is now implemented in both product- and service-based mid-sized companies (Quality Digest magazine). - Books on Six Sigma are solid performers in the business category, especially those aimed at employees not directly involved in Six Sigma implementation. - Pocket Idiot&’s Guide® format is perfect for those looking for a quick, easy-to-understand overview.
The Pocket Idiot's Guide to Spanish for Law Enforcement Professionals
by Lt. Jacquelyn R. MacConnellCommunicate with ease with the Spanish-speaking public!Learning Spanish is vital to performing many public services, include police work and other law-enforcement professions. Police, patrollers, detectives, and corrections, parole, court, and security officers who interact with Spanish-speaking people need this specialized, easy-to-use guide to help them communicate and sometimes translate quickly and effectively—anywhere.• From expert authors with experience in Spanish language instruction for law enforcement officials.• Essential phrases—including Miranda rights—and vocabulary for patrol, investigations, emergency situations, narcotics, corrections, and more.• Easy-to-use phonetic translations.• Useful information on Latino culture and street Spanish.
The Pocket Idiot's Guide to the Fairtax: An Unbiased Look at This Controversial Tax Proposal
by Ken ClarkKeeping your job is job one.In recent years, the FairTax has gained a lot of attention, but for the vast majority of Americans, there's a sense that there's still too little unbiased information upon which to make an informed decision.The Pocket Idiot's Guide™ to the FairTax seeks to change that. In this book, readers get answers to all the questions they have about the FairTax, including:• What it is, how it's calculated, and who pays what• Comparisons with other tax systems• Economic and political effects of the FairTax• Common misconceptions• What supporters and opponents have to say• Moral issues associated with the FairTax• Author is a certified financial planner
The Pocket Idiot's Guide to Your Carbon Footprint: What It Is. Why It’s Important. How You Can Lower It.
by Nancy S. GrantTake the first step toward a better environment. Awareness of global climate change has reached critical mass around the world, and people are looking to see how the choices they make affect the environment. This highly practical and easy-to-use reference helps readers understand how to do their part to combat global warming in simple, but effective ways. • Clear explanations of the relationship between energy use and carbon emissions, and an individual&’s carbon &“footprint.&” • The topic is gaining momentum on a worldwide basis. • Easy-to-use, with accessible information.