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The Business Case for Love: How Companies Get Bragged About Today
by Marc CoxLove it? Hate it? Or, just don’t care? How we feel about something dramatically affects how we interact with it. When we feel, we care. When we care, things happen. Companies that are thriving, not just surviving, are much more than a set of ruthlessly efficient and mechanistic processes – they are a social system operated by people for people. The quality of relationships, both inside and outside the organization is a far more important driver of sustainable success or failure than the quality of its control systems. The head is important, but it is the heart that matters most. If you want your customers to be brand ambassadors and your employees to brag about you to their friends, you need them to not just think you’re great – you need them to feel you’re great. You need them to love you – and for that, you need them to feel that you love them. For over a decade Marc Cox has been helping companies whose toxic cultures, miserable employees, and angry customers have all but destroyed them to rebuild their company spirit, discover the business case for love and build an organization that is wonderful to work for, brilliant to do business with and has the mindset of creating memorable employee and customer experiences. Underpinned by fresh insights and perspectives, robustly tested and refined by the real world experience of working with a wide range of companies and over 2,000 senior executives drawn from all parts of the world, and filled with fascinating and illustrative “love stories” the book will help you to make the business case for love. It will help you to find a more rewarding and invigorating way of working – both emotionally and financially. In short, it shows what happens when the love is put back into business.
The Business Case for Sustainable Finance (Routledge Studies In Ecological Economics Ser. #25)
by Iveta ChernevaIn the world of finance, environmental, social and governance (ESG) factors have until recently really only impinged upon the ‘soft’ domains of public relations, philanthropy and corporate social responsibility. The existing literature focuses on issues including how finance can contribute to environmental governance, the need for investment to mitigate climate change and how financial institutions should act in a responsible way when conducting their operations. However, very little literature focuses solely on why exactly, and under what circumstances, ESG factors influence the profitability of investment, insurance and lending activities and a systematic, rigorous business case for ESG finance analysis is largely missing. The aim of this book is to tackle and answer the question: ‘when and why is it profitable to incorporate environmental, social and governance factors into financial operations?’ and brings together fifteen original chapters written exclusively by leading finance executives, practitioners and scholars.
The Business Casual Yogi: Take Charge of Your Body, Mind, and Career
by Vish Chatterji Yogrishi VishvketuLearn how to drive success and balance through adopting the principles of the world’s oldest and most successful fitness regime: Yoga.Yoga has long been embraced by the Western world for its physical, mental, and spiritual benefits—combining lifestyle philosophy and rewarding physical exercise with socio-economic practices for internal and external strength, focus, and calm. As yoga has found a home in mainstream society, its frameworks and techniques are proving increasingly relevant to leadership demands of the modern business world.This practical guidebook provides accessible methods for using yoga and Ayurveda as a means to fully unlock the creativity and leadership potential required to achieve career success, while simultaneously finding inner harmony and overall well-being. The authors—a successful California technology entrepreneur turned executive coach and a world-renowned Himalayan yofa master with a PhD—have created a real-world approach to establishing a lasting balanced lifestyle without the need for any prior yoga experience. In this illuminating book, they leverage their understating of the priorities of the busy modern professional to present a simple and accessible system for changing your life through yoga.Filled with physical and mental exercises, personalized guides for diet and lifestyle, and tools such as meditation and breathing exercises, The Business Casual Yogi has an easy-to-follow framework that will help you attain greater happiness, balance, and success.“An excellent book that makes the ancient wisdom tradition of Yoga accessible to a modern audience.” —Gopi Kallayil, Chief Evangelist, Brand Marketing, Google, and author of The Internet to the Inner-net and The Happy Human“The teachings of The Business Casual Yogi have helped me become a better person and leader. We all know the “what” —that yoga is good for us. For an engineer like me, I needed the “why” and the “how.” This book illustrates that and helps create a roadmap to achieve balance between body, mind and career success.” —Tuhin Halder, Vice President of Finance & Operations, Comcast Corporation“For those professionals looking to take their business and their personal lives to the next level, Vish has provided all the necessary tools and ingredients for your journey. Truly a book that personally inspires through introspection and one you will want to continually refer too.” —Jim Schlager, Principal, Moss Adams Wealth Management
The Business Coaching Toolkit
by Fairley Stephen G. William ZippDiscover the 10 best Coaching practices for solving problems and implementing change with clients--right away Coaching works, there's no doubt about that. But the coaching industry is going through tremendous change that all professional coaches need to address. Equipping coaching professionals to stay on the cutting-edge of their craft, The Business Coaching Toolkit: Top 10 Strategies for Solving the Toughest Dilemmas Facing Organizations expertly provides a collection of application-based, proven tools that present creative solutions to common situations encountered in today's workplace. This hands-on guide creatively empowers professionals to: * Achieve greater performance by identifying and maximizing strengths and managing weaknesses * Lead their team or client through setting specific, measurable, and reasonable goals * Discover the deeper meaning of vision and tie goals into the client's core values * Guide clients through a comprehensive analysis of their current situation--the good, the bad, and the ugly Whether it's increasing a client's time management skills, giving feedback to an employee, or building a leadership team, The Business Coaching Toolkit presents a valuable supply of straightforward exercises designed to bring a new dimension to every coaching professional's work with clients.
The Business Communication Profession: Essays on the Journeys of Leading Teacher-Scholars
by Janis FormanThis book provides a unique orientation to the present, past, and future of the field of business communication by collecting reflective essays from some of its most influential scholars, teachers, and leaders. Through a series of essays that bridge personal narrative and critical analysis, this book mentors a new generation of students, teachers, and professionals as they encounter the challenges and opportunities of business communication and shape the future of the field. The authors—all influential figures and award winners—describe their personal histories with the field and discuss how major aspects have evolved over time. The essays examine the pathways through which scholars encounter the discipline, the professional challenges they face, the evolving content of the business communication curriculum, the development of business communication programs and institutions, the value of an entrepreneurial mindset for career development, and the relationships between research, teaching, and professional practice. They offer stories about a diversity of paths for achieving personal and professional success and invite readers to think about what lessons they can apply to their own career advancement and satisfaction. In total, this collection provides both a living history of the field and a series of real-world examples of business communication at its finest. This book is essential reading for students and scholars of business communication and can be used as a supplemental text for courses in business communication, professional communication, and communication career preparation.
The Business Communication Profession: Essays on the Journeys of Leading Teacher-Scholars
by Janis FormanThis book provides a unique orientation to the present, past, and future of the field of business communication by collecting reflective essays from some of its most influential scholars, teachers, and leaders. Through a series of essays that bridge personal narrative and critical analysis, this book mentors a new generation of students, teachers, and professionals as they encounter the challenges and opportunities of business communication and shape the future of the field. The authors—all influential figures and award winners—describe their personal histories with the field and discuss how major aspects have evolved over time. The essays examine the pathways through which scholars encounter the discipline, the professional challenges they face, the evolving content of the business communication curriculum, the development of business communication programs and institutions, the value of an entrepreneurial mindset for career development, and the relationships between research, teaching, and professional practice. They offer stories about a diversity of paths for achieving personal and professional success and invite readers to think about what lessons they can apply to their own career advancement and satisfaction. In total, this collection provides both a living history of the field and a series of real-world examples of business communication at its finest. This book is essential reading for students and scholars of business communication and can be used as a supplemental text for courses in business communication, professional communication, and communication career preparation.
The Business Developer's Playbook: Relationship Selling Principles and the DNA of Dialogue Selling
by Peter NixonThis book is not about selling products -- it is about selling yourself, your ideas, and your services. This book explains an innovative dialogue sales process, and the relationship sales principles that underpin it. In every sales situation, there is both a seller and a buyer and, at different times, either the buyer or the seller may take the lead. The dance they perform may or may not lead to a deal, but it will leave them knowing a little more about each other’s strengths and weaknesses. These two dancers are "connected" and follow the same steps -- The five steps they follow are to plan, connect, dialogue, record, and follow up. The five steps are the basis of the dialogue process. In addition, this book provides easy-to-follow guidance for three groups of people: 1. Professionals wanting to sell their services and improve their business development; 2. Thought leaders, change agents, innovators, entrepreneurs, senior public servants, and advocates wanting to sell their ideas to others; 3. Mid-career job seekers and recent graduates aiming to sell themselves into a dream job role either full or part-time.
The Business Devotional: 365 Inspirational Thoughts on Management, Leadership & Motivation
by Lillian Hayes MartinIn these trying economic times, we could all use a little inspiration. And that’s exactly what this collection of 365 daily devotionals provides: motivational words on career growth and positive change, along with guidance on both day-to-day and long-term decision-making in the workplace. There’s something for every day of the week. Read each entry and absorb the sage advice and encouragement. With luck, it will lead to improved profits, better management skills, and the incentive to reach new heights of excellence.Features words from these outstanding business leaders!- Tom Peters - Oprah Winfrey - Peter Drucker - Bill Gates - Warren Buffett - Carly Fiorina - Ken Blanchard
The Business Environment of Europe
by Terrence R. GuayThe Business Environment of Europe is the first textbook to provide a complete overview of Europe's business landscape, examining the region's diverse economies and government policies within historical, political, and cultural contexts. This well-researched text examines the European Union and select European nations, and leads students to a full understanding of the structure and dynamics of specific industries, the impact of globalization on European companies, and the future challenges facing the region's business environment. Numerous tables, maps, figures, case studies and chapter-specific bibliographies support students with little background knowledge of the subject, and lead them to total mastery of the material. Ideal for business students seeking background on the historical and cultural foundations of European business, and for international studies students seeking specific information on European governments, policies and economics, this introductory textbook provides a comprehensive and interdisciplinary overview of the subject.
The Business Ethics Activity Book: 50 Exercises for Promoting Integrity at Work
by Marlene Caroselli<P>In an age of ethical decay at organizations of every type, a call is being sounded for accountability.<P> Accordingly, companies must educate their employees and executives regarding acceptable practice. The Business Ethics Activity Book presents an array of provocative activities that will help encourage a more ethical approach to:* Leadership: promoting courage, commitment, and moral responsibility* Workplace conduct: building an ethical environment on individual behavior* Salesmanship: exploring the relationships between sellers and their customers* Management: leading employees by example in daily situations* Teamwork: fostering group behavior that reflects the company’s moral outlookEach section features an interview with a leading ethicist, and every activity provides step-by-step instructions. Also, discussion prompts and suggestions for variations enable the trainer or leader to expand each exercise’s application.<P> These exercises will push organizations to challenge the climate of questionable or unexamined ethics and recommit themselves to responsible business methods.
The Business Ethics Twin-Track
by Steve GilesInstitute a proactive reputational management framework that matches individual behaviour to organizational values The Business Ethics Twin-Track is a practical guide to reputational risk management. A deep exploration of the concept of reputation, the ways in which it can suffer, and the consequences when it does, the book outlines an ethics controls framework that can mitigate risk and improve business performance. Readers will learn how to identify and manage weaknesses, and how to institute a system of governance that embeds proper, ethical conduct into the corporate culture. A clear set of controls and procedures provides actionable instruction that can be customised to suit the organisational structure, and discussion of historical and international ethics provides the context for implementation. Case studies illustrate the real-world applications, while interviews with executives from a variety of sectors provide important practical insights into some of the key issues discussed in the book. The law regulates behaviour in health and safety and financial crime, but otherwise, conduct is largely determined by the culture, ethics and values of an organisation. Effective reputation management is complex, and often difficult to achieve, as much of the available information on the topic is more theoretical than practical. This book bridges the gap by providing the tools that will help managers to: Implement a modern ethics control framework, encompassing codes, officers, reporting lines and training Consider the role of the media and social media in reputational damage to individuals and organisations Analyse the key controls in responsibility and governance frameworks from around the world Determine the causes and controls of conduct risk, including incompetence, negligence and criminality Today's fast-paced media environment means corporate reputations can be obliterated in moments, and damage limitation is often too little, too late. Adopting the measures set out in this book will embed ethics into the culture, and match people's behaviours to the organisation's values.
The Business Ethics Workshop v 1.0
by James BrusseauOn a good day in the business ethics classroom discussion charges forward; students have read the assigned case study, they’re engaged by the conflict and want to work through it. Then, there’s a bad day: students didn’t bother to do the reading and the hour sags listlessly. The key to going the first way is case studies that students want to read, and The Business Ethics Workshop by James Brusseau provides them with reality and engagement. Reality: No stilted and contrived stories about Steve Smith and Jane Jones. Excerpts from blogs and newspapers bring the weight—and provocation—of the world as it’s actually happening to the classroom.
The Business Ethics Workshop v 1.0
by James BrusseauOn a good day in the business ethics classroom discussion charges forward; students have read the assigned case study, they're engaged by the conflict and want to work through it. Then, there's a bad day: students didn't bother to do the reading and the hour sags listlessly. The key to going the first way is case studies that students want to read, and The Business Ethics Workshop by James Brusseau provides them with reality and engagement. Reality: No stilted and contrived stories about Steve Smith and Jane Jones. Excerpts from blogs and newspapers bring the weight--and provocation--of the world as it's actually happening to the classroom.
The Business Forecasting Deal
by Michael GillilandPractical-nontechnical-solutions to the problems of business forecasting Written in a nontechnical style, this book provides practical solutions to common business forecasting problems, showing you how to think about business forecasting in the context of uncertainty, randomness and process performance. Addresses the philosophical foundations of forecasting Raises awareness of fundamental issues usually overlooked in pursuit of the perfect forecast Introduces a new way to think about business forecasting, focusing on process efficiency and the elimination of worst practices Provides practical approaches for the non-statistical problems forecasters face Illustrates Forecast Value Added (FVA) Analysis for identifying waste in the forecasting process Couched in the context of uncertainty, randomness, and process performance, this book offers new, innovative ideas for resolving your business forecasting problems.
The Business Francis Means: Understanding the Pope's Message on the Economy
by Martin SchlagAn overview of Pope Francis&’s teachings on money and morality that bridges the gap between political sides. Pope Francis, generally speaking, has thus far chosen to concentrate his papacy on social justice issues, as opposed to doctrinal or liturgical issues. This has led to Francis being hailed as a hero to many on the left, while it has made some conservative supporters of St. John Paul II and Pope Emeritus Benedict XVI disappointed and uncomfortable, even as they love and appreciate his person and gestures of mercy and compassion. Some find his teachings difficult to embrace, especially those concerning business and the economy. Pope Francis has spoken of building bridges as part of what it is to be Christian, but aspects of his message seem to be just constructing walls between the Holy Father and groups of the faithful. The Business Francis Means aims to break through these walls, showing that Pope Francis has something to say to all Christians. His message, taken as a whole, keeps us from dividing the &“seamless garment&” of Christ: he reminds the conservatives of the problems of inequality and poverty, and the liberals that social justice is not enough—the Church is the bride of Christ, not a social institution or an NGO. Martin Schlag summarizes and explains the message of Pope Francis on business and the economy in this compact volume. The Business Francis Means will be of great interest to the Catholic layperson, especially one involved in political or economic life.
The Business Guide to Effective Compliance and Ethics: Why Compliance isn't Working - and How to Fix it
by Andrew Hayward Tony OsbornAcross the world organizations continue to be damaged and brought down by systemic non-compliance or the misdeeds of a few, and newspapers abound with examples of corporate and NGO scandals and crimes. This despite the increasing ethical demands stakeholders are making of business, the exposing power of social media, the proliferating requirements of compliance laws and regulations, and the burgeoning numbers of policies, procedures and compliance officers which have been put in place in response. So what's going on? Why isn't compliance working? The Business Guide to Effective Compliance and Ethics examines how rules-based, tick-box, defensible compliance continues to fail, and lays out a new approach for organizations seeking to flourish and succeed.Written for any organization and businesses large and small, it provides clear, thorough and practical guidance for practitioners and decision-makers. It explains in layman's terms the skills, tools and mindset needed to develop and deliver a best practice compliance and ethics programme - one that meets the requirements made by law, stakeholders and society, and protects your organization from risk of fines, penalties and reputational damage. But this is also a book for all those interested in how to build employee engagement and motivation. The Business Guide to Effective Compliance and Ethics demonstrates the value - including competitive advantage, career satisfaction, employee and customer loyalty, and brand enhancement - that a truly effective compliance and ethics programme can bring when it is working hand in hand with a values-based culture of shared ownership.
The Business Guide to Sustainability: Practical Strategies and Tools for Organizations
by Marsha Willard Darcy HitchcockThe Business Guide to Sustainability is a practical introduction to implementing a comprehensive sustainability strategy in any organization. Written by top business consultants, this useful book can be applied in both large and small enterprises. This edition shifts away from a discussion of CSR to focus more squarely on sustainability. It explores strategies for implementing sustainability in each of the functional areas of the corporation (accounting, HR, operations, etc.), while providing examples from a range of sectors, including manufacturing, services, and government. The book also includes the authors’ S-CORE assessment tool to help organizations determine whether they are on the right track, identify new opportunities, and assign accountability and responsibility. Brimming with interesting stories and examples, and covering new developments such as the emergence of BRICs and the effects of the Great Recession, this book will interest managers, business owners, and students for whom sustainability is a priority.
The Business Guide to Sustainability: Practical Strategies and Tools for Organizations
by Marsha Willard Darcy HitchcockWinner of Choice Magazine - Outstanding Academic Titles for 2007 Sustainability promises both reduced environmental impacts and real cash savings for any organization - be it a business, non-profit/NGO or government department. This easy-to-use manual has been written by top business consultants specifically to help managers, business owners, organizational leaders and aspiring environmental managers/sustainability coordinators to improve their organization's environmental, social and economic performance. The authors demystify 'sustainability', untangle the plethora of sustainability frameworks, tools and practices, and make it easy for the average person in any organization to move towards sustainability. Organized by sector (manufacturing, services and office operations, and government) and common organizational functions (senior management, facilities, human resources, purchasing, environmental affairs and compliance, marketing and public relations, and finance and accounting), the authors show how organizations can incorporate sustainability into their everyday work through the application of useful tools and self-assessments.
The Business Guide: Investment and Trade in the UK (Kogan Page Ser.)
by Jonathan ReuvidAimed at small to medium businesses, this essential-reading guide offers in-depth insight to regulations and practices affecting businesses in today's climate. Offering valuable advice and covering every topic that you will need to know, including: <P><P> <P>• Grants and Incentives <P>• Making the most of your IP in your business <P>• Company formation <P>• Business Taxation <P>• Mergers and Acquisitions <P>• Business Incubators <P>• Competition Law <P>• Employment Law <P>• Pensions
The Business Leader's Guide to the Low-carbon Economy
by Larry ReynoldsRising energy prices and concerns about climate change are driving us towards a new kind of economy - a low-carbon economy. What will this low-carbon economy be like, and what does your business have to do to prosper in this new business environment? Larry Reynolds shows how successful organisations are already learning to be more energy efficient, manage their carbon footprint, adapt to climate change and become truly sustainable. As well as explaining how to future-proof your organisation against possible threats, The Business Leader’s Guide to the Low-carbon Economy, tells you how to make the most of the many opportunities that the low-carbon economy will bring, especially in growing profits from new products and services. It is your guide to creating an organisation that will thrive in the twenty-first century. While there are plenty of published books about 'going green', there are none which explain the low-carbon economy and how to thrive in it. This book will fill that important gap. Drawing on examples from across industries, including businesses such as Asda, BT, Cargill, Coca Cola, Co-operative Group, Eurostar, Marks and Spencer, Tesco, Tesla, Walker's Crisps, Walmart and ZipCar, Larry Reynolds shows how today’s successful organisations are already benefiting from the coming low-carbon economy.
The Business Leader's Health Manual
by Juliette Mcgannon Michael McgannonMany business leaders do not take care of their health. Each chapter of this interactive manuel explores an aspect of the health and vitality of the modern business leader, and provides solutions based on up-to-date medical science, and the experience at INSEAD of more than 70,000 corporate executives.
The Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation
by Michael Muckian John WoodsIn this handy, time-saving guide, two professional business writers provide scores of ready-to-use model letters that readers will find invaluable in their day-to-day business. Covering almost all business situations and types of letters needed, The Business Letter Handbook helps readers make their business communications quick, easy, and effective.
The Business Manager's Guide to Software Projects: A Framework for Decision-Making, Team Collaboration, and Effectiveness
by Jonathan Peter CrosbyEvery day, successful software projects scale and sustain businesses of all sizes and across all industries. Unfortunately, the reality is that many software projects still fail. The reasons behind these failures are seldom due to the underlying technology. Misunderstandings and communication barriers lead to wrong decisions, missed opportunities, communication breakdowns, or worse—huge economic loss. In this digitally connected world, business professionals can’t afford to be hands-off on technical projects, but they also can’t be expected to have technical certifications. They have first-hand knowledge of the business processes, are subject matter experts in software requirements, and they finance the projects. Even C-level management or board members need to rapidly gain just enough understanding of technology to make mission-critical decisions for businesses to survive and flourish. In most software projects the number of non-technical stakeholders far exceeds the number of techies. This book distills the world of software projects into simple terms and relatable metaphors for even the most technically adverse reader. Real-life examples, entertaining analogies, and hand-drawn illustrations will stick with readers throughout their own software projects, bolstering their success. Business requirements, use cases, process flows—the list goes on. It’s all broken down in this game-changing book aimed at delivering for business and tech teams what DevOps has done for developers and operations. What You Will Learn Know the importance of good business requirements and how to write themIdentify the most important business roles, key decisions, and critical activities involved in software projectsStrengthen collaboration between non-technical and technical teamsGrasp common software project terminology, required for non-techies Understand the software development life cycleGain insight on the common software project methodologies and how they differUnderstand what software developers do at a high level Who This Book Is ForNon-technical business professionals (such as small business owners, startup founders, or employees of a business of any size or industry) who need to secure and implement a software solution. The reader may supervise or collaborate with technical teams, and may be a (beginning) software developer looking for practical insights and better ways to communicate with business colleagues.
The Business Model Innovation Factory: How to Stay Relevant When The World is Changing
by Saul KaplanBusiness model innovation is the new strategic imperative for all leadersBlockbuster's executives saw Netflix coming. Yet they stuck with their bricks and mortar business model, losing billions in shareholder value. They were "netflixed." Business models don't last as long as they used to. Historically CEO's have managed a single business model over their entire careers. Today, all organizations must be capable of designing, prototyping, and experimenting with new business models. The Business Model Innovation Factory provides leaders with the survival skills to create a pipeline of new business models in the face of disruptive markets and competition.Avoid being netflixed. Your organization must be a business model innovator to stay competitive in today's turbulent world. Author Saul Kaplan is the founder and chief catalyst of the Business Innovation Factory (BIF), a real world laboratory for exploring and testing new business models and social systems. BIF has attracted a global community of over five thousand innovators and organizes the internationally renowned BIF Collaborative Innovation Summit
The Business Model Innovation Process: Preparation, Organization and Management (Routledge Studies in Innovation, Organizations and Technology)
by Christian Nielsen Harry Boer Yariv TaranBusiness Model Innovation Process: Preparation, Organization and Management examines a range of critical questions that merit thoughtful interdisciplinary consideration, such as: Why do business models, and their innovation in particular, matter today? How can the process of business model innovation be understood, organized and managed adequately under increasingly volatile, uncertain, complex and ambiguous technological, business and geo-political conditions? What should decision-making and risk-management look like under these conditions, with managers whose rationality is bounded? The book offers a detailed account of the relatively unknown process of business model innovation by looking into the intersection of strategic, operations and innovation management, organizational design, decision-making and performance management. In doing so, this book addresses fundamental issues, and introduces new ideas and theoretical perspectives. In envisioning and thinking about various potential scenarios of business model innovation and understanding how to organize for each of these under different conditions, the book provides original arguments and suggestions for practitioners. For that purpose, the book also offers many compelling real-life examples of business models and their innovation. Combining theory and practice, this book is an essential read for researchers and academics of business model innovation, as well as strategic management, digital transformation, innovation management and organizational change. It will also be of direct interest to practitioners and business leaders seeking new perspectives to increase their competitive advantage.