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The Definitive Personal Assistant & Secretarial Handbook
by Sue FranceWritten by a former Times Crème PA of the Year, this new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Administrative personnel in today's workplace hold an immense influence, not only on their bosses' performance, but also on the running of the whole organisation. This best-selling book is the only resource needed to excel in one's role as an assistant, outshine bosses' expectations and go up the ladder. Placing special emphasis on career development and learning, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, it includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter on how to use neuroscience tools to coach yourself through your weaknesses and primed behavioural traits, it also contains even more practical help with minute taking, telephone and mobile communication etiquette and presentation skills. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide will help you keep your finger on the pulse and maintain your professional image.
The Degradation of Work?: Skill, De-Skilling and the Labour Process (Routledge Revivals)
by Stephen WoodOriginally published in 1982 and now reissued with a new Preface by Stephen Wood the contributors of this book discuss the issues surrounding the organization of labour. They use insights from industrial sociology, historical research and Marxist-Feminist debates. In particular they stress that work organization cannot be seen simply as a reflection of the strategy of an omniscient management; any examination of it must involve product and labour markets, technology, trade unionism and, above all, the way in which production systems are jointly created out of the interrelationship between management and workforces. The Degradation of Work? asks if there has been a general de-skilling and routinization of jobs and if ‘skilled’ jobs are really any different from semi-skilled or unskilled ones.
The Degrowth Alternative: A Path to Address our Environmental Crisis? (Routledge Studies in Ecological Economics)
by Diana Stuart Ryan Gunderson Brian PetersenDegrowth is a planned economic contraction in wealthy countries that reduces production and consumption—and, by extension, greenhouse gas emissions and stresses on global ecosystems—to sustainable levels within ecological limits. This book explores the idea of degrowth as an economic alternative to offer a more sustainable and just future. A growing number of scientists and scholars now recognize that a system that continues to prioritize economic growth will prevent us from effectively addressing the dual environmental crises of climate change and biodiversity loss. To establish the case for degrowth, the text opens by posing critical questions about our current system and identifying its limitations, as well as discussing the ineffectiveness of "false solutions" that seem to offer something new but would actually preserve the status quo. The concept of degrowth is then fully introduced along with a discussion of core principles and goals as well as major critiques and questions. The book explores what living in a degrowth society would entail and the policies needed to support degrowth. Finally, the work concludes by examining the opportunities and challenges for degrowth and a successful transition to a sustainable steady-state economy. This book provides an advanced introduction to the environmental issues around degrowth for students, scholars and activists interested in economic alternatives, sustainability and the environment.
The Delicate Art of Bureaucracy: Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
by Mark Schwartz Mark SchwartzMark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy. Through humor, a healthy dose of history and philosophy, and real-life examples from his days as a government bureaucrat, Schwartz shows IT leaders (and the whole of business) how to master the ways of the Monkey, the Razor, and the Sumo Wrestler to create a lean, learning, and enabling bureaucracy. For anyone frustrated by roadblocks, irritated the business can't move fast enough, or suffering under the weight of crushing procedures, this book is for you. No matter your role, you need a playbook for bureaucracy. This is it. With this playbook, you can wield bureaucracy as a superpower and bust through it at the same time
The Delta Model
by Arnoldo C. HaxStrategy is the most central issue in management. It has to do with defining the purpose of an organization, understanding the market in which it operates and the capabilities the firm possesses, and putting together a winning plan. There are many influential frameworks to help managers undertake a systematic reflection on this issue. The most dominant approaches are Michael Porter's "Competitive Strategy" and the "Resource-Based View of the Firm," popularized by Gary Hamel and C.K. Prahalad. Arnoldo Hax argues there are fundamental drawbacks in the underlying hypotheses of these approaches in that they define strategy as a way to achieve sustainable competitive advantage. This line of thinking could be extremely dangerous because it puts the competitor at the center and therefore anchors you in the past, establishes success as a way of beating your competitors, and this obsession often leads toward imitation and congruency. The result is commoditization - which is the worst outcome that could possibly happen to a business. The Delta Model is an extremely innovative view of strategy. It abandons all of these assumptions and instead puts the customer at the center. By doing that it allows us to be truly creative, separating ourselves from the herd in pursuit of a unique and differentiated customer value proposition. Many years of intense research at MIT, supported by an extensive consulting practice, have resulted in development of powerful new concepts and practical tools to guide organizational leaders into a completely different way of looking at strategy, including a new way of doing customer segmentation and examining the competencies of the firm, with an emphasis on using the extended enterprise as a primary way of serving the customer. This last concept means that we cannot play the game alone; that we need to establish a network among suppliers, the firm, the customers, and complementors - firms that are in the business of developing products and services that enhance our own offering to the customer. Illustrated through dozens of examples, and discussion of application to small and medium-sized businesses and not-for-profits, the Delta Model will help readers in all types of organizations break out of old patterns of behavior and achieve strategic flexibility -- an especially timely talent during times of crisis, intense competition, and rapid change.
The Delta in the Rearview Mirror: The Life and Death of Mississippi's First Winery
by Di RushingAfter graduating from Mississippi State University in 1976, Di Rushing and her husband, Sam, found themselves back on their family farm near Merigold, Mississippi, with 350 acres and no real clue what to do. The couple decided to open the first winery in Mississippi, and with it, a successful business was born. Six years later, a small restaurant joined the Delta winery. Both businesses were thriving by 1990, with eight national award-winning wines, a beautiful vineyard, and a successful restaurant.But in March of 1990, a series of unforeseen events rocked the operation. After the Rushings discovered one of the tour guides, Ray Russell, selling drugs in the winery parking lot, they fired him. He responded with a terrorizing vengeance that persisted over the next nine months. In the early morning hours, the former guide broke into the winery, crept into the wine cellar, and released the entire inventory—nearly a quarter of a million dollars’ worth—down the drain. Fortunately, his incompetence thwarted his most destructive intention to blow up the restaurant. In his rampage, he broke all the windows, which allowed the gas from the kitchen oven to escape, sparing the premises. Though the Rushings rebuilt with the help of their community, Russell continued to stalk and threaten the young family. As his menacing behavior continued to escalate, the Rushings closed their business of fourteen years and moved to Ouray, Colorado, where they began rebuilding their lives. Culminating in the sudden, violent murders of Russell, his wife, and his father twenty-five years later, this book tells a story of both shock and resilience, charting Mississippi history in the process.Intertwined with the true crime narrative, The Delta in the Rearview Mirror: The Life and Death of Mississippi’s First Winery details author Di Rushing’s life in and out of Mississippi, including growing up in 1960s Greenville, attending university, traveling overseas, and the relationships she cultivated along the way.
The Delta of Chinese Management: Guanxi, Rule of Law and the Middle Way
by Jane Jian ZhangThis book explores the differential mode of people management in the Chinese context. Based on years of ethnographic research, this book illustrates how and why the guanxihu phenomena exist across different organisations and thus, the guanxi-hu could break the ‘organisational laws’ (e.g. structure and system; rules and regulations; policies and procedures). By focusing on personnel practices within organisations, the book provides an outlook for keeping indigenous management with Chinese characteristics. Most importantly, this book offers significant insights into how to ‘manage people’ in the private and public sectors within the Chinese cultural and institutional environment. The delta of Chinese management will appeal not only to academics and researchers who have an interest in management and Chinese studies, but also to expatriates and practitioners who are engaged in doing business and managing people with/in China.
The Demand Revolution: How Consumers Are Redefining Sustainability and Transforming the Future of Business (Management on the Cutting Edge)
by Andreas von der Gathen Nicolai Broby Eckert Caroline KastbjergHow consumer desire for sustainability is powering the first demand-driven, transformative megatrend—and how business leaders can make the most of this important moment.Sustainability is rocking the business world as profoundly as any global trend of the past, from electrification to digitalization. But unlike previous revolutions, this one is being driven by consumers, for whom environmentally sound practices matter as much as price, quality, and brand. In The Demand Revolution, Andreas von der Gathen, Nicolai Broby Eckert, and Caroline Kastbjerg offer a strategic framework for winning these consumers—and taking advantage of the vast commercial opportunity presented by sustainability as the first demand-driven, transformative megatrend.The first movers in the Demand Revolution will be able to create enduring competitive advantages and high entry barriers built around redesigned business model ecosystems and customer loyalty, the authors explain, but this will require a critical adjustment in thinking and approach. Companies, first of all, have to catch up with consumers, who see themselves on a demand curve far beyond what companies currently perceive. Business leaders must shift their focus from the cost of sustainability to its potential for generating growth and long-term profits. This, in turn, means recognizing that the classic adoption curves for innovations—and the strategic playbooks derived from those insights—no longer apply. The Demand Revolution shows business leaders how to look beyond easy fixes and incremental outcomes and instead pursue high-risk, high-reward moves geared toward the source of exponential growth: the world&’s consumers.
The Demand for Alcohol, Tobacco and Marijuana: International Evidence
by Saroja SelvanathanThis book is the first to present an extensive analysis of the international evidence for the similarities of the consumption patterns of such controversial commodities as alcohol, tobacco and marijuana, using recent data from a number of developed and less developed countries over a number of years. The book also presents analysis of the consumption patterns of food in general and soft drinks in particular. In addition the book provides a detailed analysis of the consumption restrictions and regulations in place in various countries in relation to issues associated with taxation, availability, and marketing of these products. The book's focus is on rigorous empirical analysis and presents the estimates of demand elasticities of these five commodities across different countries. Such estimates are key inputs for government economic models that are used for the purpose of social policy analysis. Furthermore, the book presents hypothesis testing results on various demand theory hypotheses such as demand homogeneity and Slutsky symmetry.
The Demand for Health: A Theoretical and Empirical Investigation (Occasional Papers #No. 119)
by Michael GrossmanA seminal work in health economics first published in 1972, Michael Grossman's The Demand for Health introduced a new theoretical model for determining the health status of the population. His work uniquely synthesized economic and public health knowledge and has catalyzed a vastly influential body of health economics literature. It is well past time to bring this important work back into print. Grossman bases his approach on Gary S. Becker's household production function model and his theory of investment in human capital. Consumers demand health, which can include illness-free days in a given year or life expectancy, and then produce it through the input of medical care services, diet, other market goods and services, and time. Grossman also treats health and knowledge as equal parts of the durable stock of human capital. Consumers therefore have an incentive to invest in health to increase their earnings in the future. From here, Grossman examines complementarities between health capital and other forms of human capital, the most important of which is knowledge capital earned through schooling and its effect on the efficiency of production. He concludes that the rate of return on investing in health by increasing education may exceed the rate of return on investing in health through greater medical care. Higher income may not lead to better health outcomes, as wealth enables the consumption of goods and services with adverse health effects. These are some of the major revelations of Grossman's model, findings that have great relevance as we struggle to understand the links between poverty, education, structural disadvantages, and health.
The Demand for Imports and Exports in the World Economy (Routledge Revivals)
by W. Charles Sawyer Richard L. SprinkleFirst published in 1999, this volume responds to one of the more important issues in applied international economics: the extent to which trade flows adjust to changes in income, relative prices and exchange rates. This work surveys the literature on empirical estimation of the demand for imports and exports for the US. The book is designed to be a reference book for both academic international economists and international trade practitioners in government, international organisations and the private sector.
The Demand for Life Insurance: Dynamic Ecological Systemic Theory Using Machine Learning Techniques
by Wookjae HeoThis book, adopting machine learning techniques for the financial planning field, explores the demand for life insurance as seen in previous literature and both estimates and predicts the demand for the adoption of life insurance using these techniques. Previous studies used diverse perspectives, like actuarial and life span, in order to understand the demand for life insurance, though these approaches have shown inconsistent findings. Employing two theoretical backgrounds—ecological systemic theory and artificial intellectual methodology—this book explores a better estimation and a prediction of the demand for life insurance and will be of interest to academics and students of insurance, financial planning, and risk management.
The Demise of the Dollar...
by Addison Wiggin Chuck ButlerJust when you thought the dollar couldn't sink any further, it continues on a downward spiral. And now, with this fully revised and updated edition of The Demise of the Dollar, Addison Wiggin returns to reveal the many ways you can capitalize on this opportunity. Picking up where the bestselling original edition left off, this engaging book examines the many reasons behind the dollar's ongoing decline and provides you with the information needed to financially survive and thrive during the years ahead.
The Democratic Courthouse: A Modern History of Design, Due Process and Dignity
by Linda Mulcahy Emma RowdenThe Democratic Courthouse examines how changing understandings of the relationship between government and the governed came to be reflected in the buildings designed to house the modern legal system from the 1970s to the present day in England and Wales. The book explores the extent to which egalitarian ideals and the pursuit of new social and economic rights altered existing hierarchies and expectations about how people should interact with each other in the courthouse. Drawing on extensive public and private archives kept by the Ministry of Justice, but also using case studies from other jurisdictions, the book details how civil servants, judges, lawyers, architects, engineers and security experts have talked about courthouses and the people that populate them. In doing so, it uncovers a changing history of ideas about how the competing goals of transparency, majesty, participation, security, fairness and authority have been achieved, and the extent to which aspirations towards equality and participation have been realized in physical form. As this book demonstrates, the power of architecture to frame attitudes and expectations of the justice system is much more than an aesthetic or theoretical nicety. Legal subjects live in a world in which the configuration of space, the cues provided about behaviour by the built form and the way in which justice is symbolised play a crucial, but largely unacknowledged, role in creating meaning and constituting legal identities and rights to participate in the civic sphere. Key to understanding the modern day courthouse, this book will be of interest to legal scholars and students in all fields of law, sociology, political science, psychology and criminology.
The Democratic Developmental State: North-South Perspectives (CROP International Poverty Studies #4)
by Chris Tapscott Tor Halvorsen Teresita Cruz-Del RosarioThe concept of a democratic developmental state is part of the current development discourse advocated by international aid agencies, deliberated on by academics, and embraced by policymakers in many emerging economies in the global South. What is noticeable in this discourse is how little attention has been paid to a discussion of the essence of a democratic developmental state, and much of what passes for theory is little more than policy-speak and political rhetoric.This volume fills a gap in the literature on the democratic developmental state. Analyzing the different approaches to the implementation of democratic developmental states in various countries, it evaluates the extent to which these are merely replicating the central tenets of the East Asian model of the developmental state or if they are succeeding in their attempts to establish a new and more inclusive conceptualization of the state. In particular, the authors scrutinize to what degree the attempts to build a democratic developmental state may be distorted by the imperatives of neoliberalism. The volume broadens the understanding of the Nordic model of a democratic developmental state and shows how it represents an additional, and perhaps contending understanding of the developmental state derived from the East Asian experience.
The Democratic Organisation: Democracy and the Future of Work (Routledge Studies in Management, Organizations and Society)
by Thomas DiefenbachPrevailing models of organisation divide people into owners, managers and employees, forcing especially the latter to obey, to behave, and to function well within a hierarchical and managerial pecking order. However, there is no natural law suggesting the need for such organisations, not in market economies and definitely not in modern democratic societies – and there is no justification for such types of organisation. Arguing that most current organisations are orthodox, hierarchical, anti-democratic, oppressive, unfair, and unjust, this book presents a viable alternative, a better type of organisation – the democratic organisation. Diefenbach develops and provides step by step a systematic, comprehensive, thorough, and detailed general model of the democratic organisation. He describes the democratic organisation’s fundamental principles, values, governance, management, structures, and processes, and the ways it functions and operates both within the organisation and towards others and the environment. Crucially, and most importantly, the democratic organisation provides the institutions and organisational context for individuals to maintain and pursue their fundamental freedoms, inalienable rights, and dignity; to manage organisations in democratic, participative, and cooperative ways; and to conduct business in considerate, balanced, and sustainable ways. This book will be of interest to researchers, academics, practitioners, and students in the fields of management, organisation studies, strategic management, business ethics, entrepreneurship, and family business.
The Democratic Worker-Owned Firm: A New Model for the East and West (Routledge Revivals)
by David EllermanWhen this book was first published in 1990, there were massive economic changes in the East and significant economic challenges to the West. This critical analysis of democratic theory discusses the principles and forces that push both socialist and capitalist economies toward a common ground of workplace democratization. This book is a comprehensive approach to the theory and practice of the "Democratic firm" – from philosophical first principles to legal theory and finally to some of the details of financial structure. The argument for economic democracy supports private property, free markets and entrepreneurship for instance, but fundamentally it replaces the employer/employee relationship with democratic membership in the firm. For students, teachers, policy makers and others interested in the application of democracy to the workplace, this book will serve as a manifesto and a standard reference on the topic.
The Demographic Cliff: How to Survive and Prosper During the Great Deflation of 2014-2019
by Harry S. DentBestselling author and financial guru Harry Dent shows why we're facing a "great deflation" after five years of desperate stimulus -- and what to do about it nowThroughout his long career as an economic forecaster, Harry Dent has relied on a not-so-secret weapon: demographics. Studying the predictable things people do as they age is the ultimate tool for understanding trends. For instance, Dent can tell a client exactly when people will spend the most on potato chips. And he can explain why our economy has risen and fallen with the peak spending of generations, and why we now face a growing demographic cliff with the accelerating retirement of the Baby Boomers around the world.Dent predicted the impact of the Boomers hitting their highest growth in spending in the 1990s, when most economists saw the United States declining. And he anticipated the decline of Japan in the 1990s, when economists were proclaiming it would overtake the U.S. economy.But now, Dent argues, the fundamental demographics have turned against the United States and will hit more countries ahead. Inflation rises when a larger than usual block of younger people enter the workforce, and it wanes when large numbers of older people retire, downsize their homes, and cut their spending. The mass retirement of the Boomers won't just hold back inflation; it and massive debt deleveraging will actually cause deflation--weakening the economy the most from 2014 into 2019.Dent explores the implications of his controversial predictions. He offers advice on retirement planning, health care, real estate, education, investing, and business strategies. For instance . . .BUSINESSES should get lean and mean now. Identify segments that you can clearly dominate and sell off or shut down others. If you don't, the economy will do it for you, more painfully and less profitably.INVESTORS should sell stocks by mid-January 2014 and look to buy them back in 2015 or later at a Dow as low as 5,800.FAMILIES should wait to buy real estate in areas where home prices have gone back to where the bubble started in early 2000.GOVERNMENTS need to stop the endless stimulus that creates more bubbles and kills the middle class, and should assist in restructuring the unprecedented debt bubble of 1983-2008.Dent shows that if you take the time to understand demographic data, using it to your advantage isn't all that difficult. By following his suggestions, readers will be able to find the upside to the downturn and learn how to survive and prosper during the most challenging years ahead.
The Demographics of Innovation: Why Demographics is a Key to the Innovation Race
by James LiangAs the population ages, which nation will rise to lead innovation in the future? Demographics of Innovation takes a deep, investigative look at the link between economic growth, innovation, vitality and entrepreneurship in an aging population, and provides smart strategy for the future. Written by a Stanford-trained economist and demographics expert, who is also a prominent internet entrepreneur, this book examines demographic trends across nations and digs into the divergence to find awakening innovation. An aging population hampers growth; while many are focused on the care-related financial burden, few have fully explored the ways in which a seismic demographic shift could transform the face of global business. This book charts the trends, connects the dots and reveals which nations will be best placed to build an innovation economy and grow in the future. Global business is set to undergo a revolution as aging populations mired in old thinking become left behind by younger, brighter, more forward-looking generations. Innovation loss is the first step in stagnation, so the question becomes: who will win and who will lose in this new world order? This book presents clear analysis of the coming demographic bomb, and proposes insightful strategy for the short and long term. Delve into the aging of society and the economic issues it creates Learn how shifting demographics affects innovation and prosperity Examine trends in growth, policy and more alongside the rise in average age Make smarter planning decisions in light of the changing population The problems of overpopulation pale in comparison to the problem of aging on a massive global scale. Demographics dictate growth rates, economic equilibrium, interest rates and so much more. Demographics of Innovation provides thought-provoking analysis and strategy for policy makers, business leaders, investors, entrepreneurs and everyone concerned about planning for an uncertain future.
The Demography of South Africa (A\general Demography Of Africa Ser.)
by Tukufu Zuberi Amson Sibanda Eric O. UdjoThis groundbreaking study of South Africa provides a unique look at the interplay of demographic, social and economic processes in a society undergoing rapid change as a result of the collapse of apartheid. It uses data from the first post-apartheid census as the basis for analysis of fertility, mortality within the context of HIV/AIDS, migration, education, employment, and household structure. These census data are complemented by large-scale household surveys and data from a partial registration system to study the relationships among various demographic, economic, and social phenomena. For the first time the demographic consequences of both the longer-term impact of apartheid policies and the policies of the new South Africa are examined and compared. This comprehensive reference links the demographic behavior of South Africa's various population groups to social, economic, and political inequalities created by policies of separate and unequal development. Prepared under the auspices of the Population Studies Center at the University of Pennsylvania, it is an essential resource for all scholars and practitioners in the field.
The Demotivated Employee: Helping Leaders Solve The Motivation Crisis That Is Plaguing Business
by Cathy Bush Tara PetersDo you ever wonder why employees are not as motivated and productive as you would like for them to be? Do you find yourself thinking that some employees are just “lazy slackers”? You may be surprised to learn that there are other explanations for employee demotivation that you may not be thinking about when you are leading people. Authors Tara Peters and Cathy Bush have worked with thousands of leaders who are shocked to learn that managers and leaders play a significant role in causing employees to lose motivation. Without even realizing it, we take all sorts of actions during the process of leading people and organizations, and many of these actions actually deflate the motivation that people bring with them to work. In The Demotivated Employee, readers will learn what leadership behaviors they are engaging in that might demotivate their employees; how to better communicate with employees so this doesn’t happen; and how to work within the constraints of organizational culture to help employees thrive.
The Denver Dry Goods: Where Colorado Shopped with Confidence (Landmarks)
by Mark BarnhouseOver the course of eleven decades, The Denver Dry Goods and its predecessor, McNamara Dry Goods, proudly served Coloradoans, who knew they could "shop with confidence" for the best quality at the fairest prices. Much more than the goods it sold, the store was a major institution that touched the lives of nearly every Denverite. Comforting culinary traditions like Chicken ala King in the vast fifth-floor tearoom and breakfast with Santa delighted locals. Festive chandeliers adorned the four-hundred-foot-long main aisle during the holidays, and longtime salesclerks knew customers by name. Devoted patrons dearly missed all that charm after the doors closed in 1987. Mark Barnhouse explores the fascinating history and cherished memories of Denver's most beloved department store.
The Deployment of Prepaid Electricity Meters in Sub-Saharan Africa: Riding the Fourth Industrial Wave (Lecture Notes in Electrical Engineering #759)
by Nnamdi Nwulu Njabulo KambuleThis book provides a novel and holistic perspective on the deployment of prepaid electricity meter technology among energy impoverished (vulnerable) households based in developing or under-developed communities of Sub-Saharan Africa. It explores and reviews the nexus between the technology and socio-economic development, technology acceptance and rejection in low-income households, and ultimately proposes a contextual model to avert or assuage energy poverty in the region using the technology. Science is applied as a convenient, valid, and reliable model to generate bespoke, contextual, and relevant knowledge for policy makers on the development of prepaid meter market in the region. The knowledge shared contributes to extant discourse and debates around the effectiveness of the technology within indigent household settings. The book is intended for energy/electricity utilities, prepaid electricity businesses, policy developers, and other interested parties whose work is related to prepaid electricity meters.
The Depoliticisation of Greece’s Public Revenue Administration: Radical Change and the Limits of Conditionality
by Dionyssis Dimitrakopoulos Argyris PassasThis book analyses the reform of Greece’s public revenue administration promoted by its international lenders under the successive bailout agreements put in place since 2010. In particular, it shows how an integral part of the finance ministry was converted into an independent agency operating largely outside the direct control of the finance minister. The authors focus on the implementation of this major reform and demonstrate the impact of domestic decisions on the increasing specificity of the international lenders’ demands and the concomitant lack of confidence in the Greek political élite’s commitment to the reform package. This book helps readers understand the response to the eurozone crisis (especially, the conditionality of funding), Greece’s reform capacity with a focus on its tax administration, and the expansion of the scope of non-majoritarian institutions in Western democracies.
The Deportation Express: A History of America through Forced Removal (American Crossroads #61)
by Ethan BlueA history of the United States' systematic expulsion of "undesirables" and immigrants, told through the lives of the passengers who travelled from around the world, only to be locked up and forced out aboard America's first deportation trains. The United States, celebrated as a nation of immigrants and the land of the free, has developed the most extensive system of imprisonment and deportation that the world has ever known. The Deportation Express is the first history of American deportation trains: a network of prison railroad cars repurposed by the Immigration Bureau to link jails, hospitals, asylums, and workhouses across the country and allow forced removal with terrifying efficiency. With this book, historian Ethan Blue uncovers the origins of the deportation train and finds the roots of the current moment, as immigrant restriction and mass deportation once again play critical and troubling roles in contemporary politics and legislation. A century ago, deportation trains made constant circuits around the nation, gathering so-called "undesirable aliens"—migrants disdained for their poverty, political radicalism, criminal conviction, or mental illness—and conveyed them to ports for exile overseas. Previous deportation procedures had been violent, expensive, and relatively ad hoc, but the railroad industrialized the expulsion of the undesirable. Trains provided a powerful technology to divide "citizens" from "aliens" and displace people in unprecedented numbers. Drawing on the lives of migrants and the agents who expelled them, The Deportation Express is history told from aboard a deportation train. By following the lives of selected individuals caught within the deportation regime, this book dramatically reveals how the forces of state exclusion accompanied epic immigration in early twentieth-century America. These are the stories of people who traveled from around the globe, only to be locked up and cast out, deported through systems that bound the United States together, and in turn, pulled the world apart. Their journey would be followed by millions more in the years to come.