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Working With Adults with Communication Difficulties in the Criminal Justice System: A Practical Guide for Speech and Language Therapists (Working With)
by Jacqui Learoyd Karen BryanThis book offers guidance for speech and language therapists and other professionals who are working in a criminal justice setting or who are interested to know more about this dynamic and rewarding client group. The criminal justice system (CJS) includes police custody, community services, secure hospitals and prisons. Although each setting has its differences, there are overarching areas associated with speech, language and communication needs (SLCN) within the population who find themselves coming into contact with the CJS. These needs are many and varied: from social deprivation and developmental language disorder, to head injury, substance misuse and ADHD. The variety is both stimulating and challenging, and this book provides the reader with a range of resources to use with such a complex client base. Key features include: ● academic evidence about SLCN in the CJS ● accessible visuals explaining the systems pathways ● resources to support assessment and intervention ● information to support individuals with a range of overlapping needs. Aimed primarily at speech and language therapists, the book also includes useful content for students, academics and professionals who wish to know more about SLCN within the CJS. As well as being full of useful infographics, this book includes a vast appendix of online material that can be downloaded and printed for use in practice.
Working with Americans: How to Build Profitable Business Relationships
by Allyson Stewart-Allen Lanie DenslowAnybody who has ever done business with Americans can testify that there are more differences than similarities between the US business culture and those in the rest of the world. Whether it’s values, etiquette, communication, influencing or negotiating, there’s a clear American style. How you go about building successful and profitable business relationships in the US should be guided by the many important lessons and insights offered in this essential reference guide. Authors Allyson Stewart-Allen and Lanie Denslow capture the current US business environment in this second edition, providing you with a deeper understanding of America’s business mindset, diversity and regions so you can confidently navigate this large, complex and profit-making economy. Whether new to working with Americans or an experienced internationalist, this book will serve as your ready reference for connecting with US colleagues, clients, customers or consultants. You’ll discover what drives American informality, schedules and the desire to combine fun with business. Each independent chapter allows you to dip into specific topics or sections that interest you. All are grounded in evidence-based research on cross-cultural working, behavioral science and leadership. It’s the ultimate guide for busy business leaders regardless of sector or company size.
Working with Autistic Children and Young People: A Practical Guide for Speech and Language Therapists (Working With)
by Sally MordiThis book focuses on appreciating the different language and communication style of autistic youngsters and discusses how therapists can respond to and support this to get the best out of their practice. Each chapter begins with a summary of key points and areas to focus on, includes ‘what to do’ ideas and mini case-studies to illustrate points, as well as signposting further reading. The book draws on relevant theory and offers practical insights to allow the therapist to develop confidence, knowledge and skills. Topics covered include: identifying effective support, emotional regulation, working with technology, specific groups such as girls with autism. Linking theory and practice in an engaging and easy-to-follow format, The book provides practical ideas that are immediately helpful for busy professionals to guide clinical decision making and intervention. It is an invaluable addition to the tool kit of any speech and language therapist, as well as other professionals wanting an overview of how to work with autistic children and young people in our neurodiverse society.
Working with Child and Adolescent Mental Health: The Central Role of Language and Communication (Working With)
by Susan McCoolIn children, mental health challenges and communication differences typically combine in complex and inter-related ways. Remarkably, this crucial point is all too often forgotten, and communication is overlooked. Services are frequently fragmented, leading professionals to look at children through distinct lenses of either mental health or communication, meaning insights can be incomplete and important perspectives unshared. Working with Child and Adolescent Mental Health makes the compelling case that communication is central and should be a primary consideration whenever we think about children’s mental health. With a practical focus, and an easy- to-read format, it suggests how this can be achieved by identifying how practitioners and services can work more cohesively to understand and optimise children’s communication capacities. This book includes: • Practical advice, grounded in current research, and presented in an easy-to-read, digestible style • Guidance to help practitioners competently and compassionately identify and respond to the needs of children and young people with complex combined communication and mental health needs • Real-life case studies from a wide range of settings, unpicked to clearly illustrate topics discussed in the book and offer encouragement and inspiration to practitioners • Checklists and questionnaires to help practitioners in daily practice • Recommendations for, and links to, useful additional resources • Tools to support reflection and enhancement for individual practitioners and services Essential reading for speech and language therapists, psychologists, mental health practitioners, educators, social workers, and anyone else concerned with children’s wellbeing and resilience, this book highlights the transformational impact of placing communication at the heart of all efforts to support children and young people’s mental health.
Working with Childhood Apraxia of Speech: Theory and Practice for Speech and Language Therapists (Working With)
by Kathryn MurrellThis resource will lead the reader through the practicalities of assessment, diagnosis, and therapeutic intervention for children of all ages with features of childhood apraxia of speech. It provides the theory and underlying principles upon which to work with children who have this fascinating but challenging disorder in collaboration with families and schools. Chapters are clearly laid out, with hands on activities for intervention and helpful summaries. There is a focus on alternative and augmentative means of communication and multidisciplinary working, as well as a wealth of case studies and teaching notes for training other professionals. Fresh ways of working are addressed, such as the use of teletherapy and other techniques such as group therapy and the consultative approach are discussed. Key features include: A theoretical overview of current thinking about childhood apraxia of speech A structured assessment format with a chapter specifically focused on how to take a detailed speech sample Clear guidance on how to make a differential diagnosis How to spot early indicators of childhood apraxia of speech Advice sheets for parents and schools Downloadable record forms for case history taking and assessment. This book can be read cover to cover or dipped into for quick and easy therapy ideas and is presented in an easy-to-read format, with chapters broken down into bite-sized chunks. It is an essential handbook for all speech and language therapists and students, whatever their level of experience.
Working with Childhood Apraxia of Speech: Theory and Practice for Speech and Language Therapists (Working With)
by Kathryn MurrellThis resource will lead the reader through the practicalities of assessment, diagnosis, and therapeutic intervention for children of all ages with features of childhood apraxia of speech. It provides the theory and underlying principles upon which to work with children who have this fascinating but challenging disorder in collaboration with families and schools.Chapters are clearly laid out, with hands on activities for intervention and helpful summaries. There is a focus on alternative and augmentative means of communication and multidisciplinary working, as well as a wealth of case studies and teaching notes for training other professionals. Fresh ways of working are addressed, such as the use of teletherapy and other techniques such as group therapy and the consultative approach are discussed.Key features include: A theoretical overview of current thinking about childhood apraxia of speech A structured assessment format with a chapter specifically focused on how to take a detailed speech sample Clear guidance on how to make a differential diagnosis How to spot early indicators of childhood apraxia of speech Advice sheets for parents and schools Downloadable record forms for case history taking and assessment. This book can be read cover to cover or dipped into for quick and easy therapy ideas and is presented in an easy-to-read format, with chapters broken down into bite-sized chunks. It is an essential handbook for all speech and language therapists and students, whatever their level of experience.
Working with Children Experiencing Speech and Language Disorders in a Bilingual Context: A Home Language Approach (Working With)
by Sean PertThe complexity of speech and language disorders can be daunting in a monolingual context. When working with a bilingual child assessment and intervention may appear to be even more complicated. In this book Sean Pert provides the reader with the tools needed to overcome this perception and develop skills in working in a language that they don’t share with the client. By adopting a home language first approach the book discusses how to: identify diversity from disorder introduce effective approaches in line with the best clinical practice work successfully alongside interpreters make assessments and plan interventions set goals for therapy. At the heart of the text is the therapist creating essential partnerships with parents and truly valuing the bilingualism, culture and identity of the child. This leads to better outcomes, not only in speech, language and communication, but also in self-esteem, mental health, social participation and educational and employment success. The book concludes with a handy toolkit of resources including quizzes, case studies and printable extras making it the perfect resource for both experienced and newly qualified practitioners with bilingual and multilingual children in their care.
Working with Communication and Swallowing Difficulties in Older Adults (Working With)
by Rebecca AllwoodThis accessible resource offers valuable guidance for all student and practising speech and language therapists (SLTs)who are working with older people with communication and swallowing difficulties. Chapters provide up-to-date theory on age-related changes alongside practical strategies for clinicians to use in their daily work, from help with mental capacity decisions to supporting older people with good palliative care. Promoting a holistic approach for ageing well, this resource dispels myths that surround the ageing process while detailing the normal physiological and psychological effects of ageing on communication and swallowing, as well as diseases and conditions associated with older age, such as frailty. Illustrated throughout with clinical case studies and helpful photocopiable resources to use in practice, this book is a key part of the tool kit for any speech and language therapist working with older adults.
Working with Deaf Children: Sign Bilingual Policy into Practice
by Pamela Knight Ruth SwanwickThis book is essential and accessible reading for all teachers and professionals who are working with sign bilingual deaf children. It considers the background and theory underpinning current developments in sign bilingual education and the implications for policy and developing classroom practice. Practical teaching strategies are suggested and evaluated. The authors draw on their own experience of working in sign bilingual settings as well as current good practice and relevant research. This book is the first UK book that describes sign bilingual education (beyond policy). It is also the first book to support sign bilingual practice dealing with current educational issues. The authors draw together relevant research and practice in sign bilingual education and present practical strategies for teachers.
Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind
by Muriel Solomon Amy Cooper HakimA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.From the Trade Paperback edition.
Working with Microsoft Forms and Customer Voice: Efficiently gather and manage customer feedback, insights, and experiences
by Welly Lee James Phillips Ray SmithWork with business scenarios and discover best practices to get the most out of Microsoft Forms and Microsoft Dynamics 365 Customer VoiceKey FeaturesExplore step-by-step instructions to integrate surveys with Microsoft 365 appsAutomate surveys and follow-up actions from survey results using Microsoft FormsCreate custom report dashboards and explore advanced analytics for managing insightsBook DescriptionMicrosoft Forms and Dynamics 365 Customer Voice enable organizations to collect and analyze feedback from employees and customers, helping developers to integrate their feedback and business users to collect feedback that will guide them to develop customer-centric solutions. This book takes a hands-on approach to leveraging Microsoft Forms and Dynamics 365 Customer Voice capabilities for common feedback scenarios and covers best practices and tips and tricks to have your solution up and running in no time. You'll start by exploring common scenarios where organizations collect feedback from employees and customers and implement end-to-end solutions with Forms. You'll then discover how to create surveys and get to grips with different configuration options commonly used for each scenario. Throughout the book, you'll also find sample questions and step-by-step instructions for integrating the survey with related technology such as Microsoft Teams, Power Automate, and Power BI for an end-to-end scenario. By the end of this Microsoft book, you'll be able to build and deploy your complete solution using Microsoft Forms and Dynamics 365 Customer Voice, allowing you to listen to customers or employees, interpret their feedback, take timely follow-up action, and monitor results.What you will learnGet up and running with Microsoft Forms and Dynamics 365 Customer Voice servicesExplore common feedback scenarios and survey best practices Understand how to administer Microsoft Forms and Dynamics 365 Customer VoiceUse Microsoft Forms or Dynamics 365 Customer Voice to monitor your survey resultsSet up the Microsoft Forms app for Teams for conducting live pollsAutomate feedback collection and follow-up actionsWho this book is forThis book is for business users who want to increase customer and employee engagement and collect data for measuring user satisfaction and driving product and process improvements. Beginner-level knowledge of Microsoft products such as Office 365 (including Teams, Outlook, and Excel) is expected. The book also includes advanced topics for citizen developers to automate sending Customer Voice surveys, follow-up actions, and creating custom dashboards using Microsoft Power Platform applications like Power Automate and Power BI.
Working With Numbers and Statistics: A Handbook for Journalists
by Charles Livingston Paul S. VoakesWorking With Numbers and Statistics: A Handbook for Journalists will bolster math skills and improve math confidence for journalists at all skill levels. Authors Charles Livingston and Paul Voakes developed this resource book to improve journalistic writing and reporting, enabling journalists to:*make accurate, reliable computations, which in turn enables one to make relevant comparisons, put facts into perspective, and lend important context to stories;*recognize inaccurate presentations, whether willfully spun or just carelessly relayed;*ask appropriate questions about numerical matters;*translate complicated numbers for viewers and readers in ways they can readily understand;*understand computer-assisted reporting; and*write livelier, more precise pieces through the use of numbers.The math is presented in a journalistic context throughout, enabling readers to see how the procedures will come into play in their work.Working With Numbers and Statistics is designed as a reference work for journalism students developing their writing and reporting skills. It will also serve professionals as a useful tool to improve their understanding and use of numbers in news stories.
Working with Sources: Exercises for The Bedford Handbook (Ninth Edition)
by Diana HackerThis useful workbook includes 60 exercise sets designed to give students practice with key research skills in MLA, APA, and Chicago styles. Topics include forming research questions and thesis statements, integrating sources, and avoiding plagiarism.
Working with Static Sites: Bringing the Power of Simplicity to Modern Sites
by Raymond Camden Brian RinaldiJust like vinyl LPs, static sites are making a comeback, evidenced by the wide array of static-site generators now available. This practical book shows you hands-on how to build these simple sites for blogs and other use cases, and how to make them more powerful. In the process, you’ll work with some of today’s more mature and popular static-site generators.Authors Raymond Camden and Brian Rinaldi explain the advantages of using static-site generators for building fast and secure sites. Web and frontend designers and developers will also explore methods for adding dynamic elements and for migrating an existing CMS to a static site.Build a basic four-page static site with the Harp generatorCreate a simple blog with JekyllDevelop a documentation site with Hugo by generating site files and creating the layoutAdd dynamic elements, such as forms, comments, and searchIntegrate a CMS with tools such as CloudCannon and Netlify CMSUse one of several options to deploy your static filesLearn methods for moving an existing CMS to a static site
Working with Voice Disorders: Theory and Practice (Working With)
by Stephanie MartinNow in a fully revised and updated third edition, Working with Voice Disorders offers practical insight and direction into all aspects of voice disorders, from assessment and diagnosis to intervention and case management. Using evidence-based material, it provides clinicians with pragmatic, accessible support, facilitating and informing decision-making along the clinical journey, from referral to discharge. Key features of this resource include: A wealth of new, up-to-date practical and theoretical information, covering topics such as the prevention, assessment, intervention and treatment of a wide spectrum of voice disorders. A multi-dimensional structure, allowing the clinician to consider both specific aspects of patient management and aspects such as clinical effectiveness, clinical efficiencies and service management. Photocopiable clinical resources, from an at-a-glance summary of voice disorders to treatment and assessment protocols, and practical exercises and advice sheets for patients. Sample programmes for voice information groups and teacher workshops. Checklists for patients on topics such as the environmental and acoustic challenges of the workplace. Self-assessed personalised voice review sheets and weekly voice diaries encourage patients to monitor their voice quality and utilise strategies to prevent vocal misuse. Combining the successful format of mixing theory and practice, this edition offers a patient-centred approach to voice disorders in a fully accessible and easy-to-read format and addresses the challenges of service provision in a changing world. This is an essential resource for speech and language therapists of varying levels of experience, from student to specialist.
Working With Words: A Handbook for Media Writers and Editors
by Brian S. Brooks James L. Pinson Jean Gaddy WilsonNo matter the medium—from print to broadcast to digital—Working With Words presents the best writing advice for today’s journalists. The text’s focus on improving skills in grammar and style make this an invaluable reference for students from their introductory journalism courses throughout their future careers in the field. With extensive coverage of grammar, mechanics and usage, as well as style, unbiased writing and writing for different media, Working With Words includes material that students cannot find in the Associated Press Stylebook alone. New with the ninth edition, Working with Words can be packaged with LaunchPad Solo for Journalism, where students can access the Exercise Book for Working With Words – an interactive workbook with multiple activities matching each chapter topic in the main text. Also on LaunchPad, students can further their grammar practice with Exercise Central for AP Style, and watch numerous videos from renowned journalists.
Working With Words: A Handbook For Media Writers And Editors
by Brian Brooks Jean Wilson James Pinson
Working with You Is Killing Me: Freeing Yourself from Emotional Traps at Work
by Katherine Crowley Kathi ElsterIf you find yourself frustrated with a colleague whose incompetence is driving you crazy a boss who gets angry when you're not a mind reader, or an employee who challenges your authority chances are you're caught in an emotional trap at your job. The solution is simple: Take control of your own response. In this pragmatic, insightful guide, psychotherapist Katherine Crowley and business consultant Kathi Elster teach you how to eliminate your workplace woes step by easy step. Through quizzes, case examples, and field-tested strategies, you'll learn how to handle any bad work relationship. With your newfound emotional skills, you'll be able to: Manage an ill-tempered boss before he or she explodes, Detach from coworkers whose irritating habits ruin the day, Defend yourself from idea-pilfering rivals, Get out of the grip of toxic relationships, Protect your work territory from "boundary busters", Break out of the limiting roles that box you in, Parent your difficult employees to get the results you want...and much more. Book jacket.
Workplace Communication: Promoting Workplace Wellbeing and Interpersonal Relationships in Multicultural Contexts
by Joanna CrossmanWorkplace Communication highlights how we can build interpersonal relationships through effective communication and why this is essential to workplace wellbeing. Well-supported by contemporary, reputable empirical studies, the book also comes with exercises and open-ended questions based on the subject matter. The book provides a comprehensive overview on creating an inclusive workplace and managing workplace diversity; covers a wide range of salient, up-to-date reputable literature on a wide range of management and business topics; contains practical, ‘road-tested’ activities to promote student reflection, experiential learning, critical thinking, research skills, and application of theory to practice and vice versa; examines how we communicate effectively to an increasingly diverse workforce. Designed for a broad audience, this book will appeal to academics and students in the fields of business management and communications. It will also be a useful reference for organisational practitioners and leaders.
Workplace Communication
by Leena Mikkola Maarit ValoThis book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment. Maintaining a productive and healthy workplace is predicated on interpersonal communication between people. In organizations, efficient communication is the foundation of all actions. Contributors to this book cover communication issues in relationships, teams, meetings, leadership, competence, diversity, organizational entry, social support, and digital environments in the workplace. The book illustrates all these issues in detail by presenting both relevant research findings and their practical implications in working life. Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work. The book is appropriate for courses in organizational and leadership communication or interpersonal communication in a workplace setting.
Workplace Communications: The Basics
by George J. SearlesWorkplace Communications is the first brief, less theory-intensive text that focuses on the fundamentals of workplace communication specifically intended for applied writing courses in community colleges and similar settings.
The Workplace Community
by Ian GeeThe Workplace Community offers a structured, practical guide to developing collaborative knowledge-based communities in the workplace, from introducing employees and managers to new ways of working, to measuring effectiveness and providing corrective interventions for those who haven't achieved the desired results.
Workplace Conflict Resolution Essentials For Dummies
by Vivian ScottResolving conflict in the workplace? No problem!Working your way through a conflict in the office can present unexpected challenges, but there's no need to feel unprepared -- Workplace Conflict Resolution Essentials For Dummies has you covered! In the book, you'll find practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tons of tips on building and maintaining successful teams to work through existing conflicts and help avoid future disturbances.Encouraging colleagues to work together toward a common goal is an essential skill that all successful business professionals must possess. Rather than resorting to arguments, surrendering, running away or filing a complaint, this resource shows you how to address uncomfortable conflict in the workplace head-on, giving you the tools and advice you need to restore peace, prevent conflicts from ever starting in the first place, and maintain better productivity while boosting morale.Offers clear instruction for addressing conflicts, resolving disputes and restoring peace and productivity to the workplaceHelps you find a solution and explore positive means for resolving conflictsIllustrates how working through problems within your team makes the workplace the positive environment it should beProvides guidance on developing the key negotiation and mediation skills you need to create a harmonious workplaceWhether you're new to managing professionals, working your way up the corporate ladder or just want to brush up on your knowledge base, Workplace Conflict Resolution Essentials For Dummies has everything you need to ensure your workplace environment is positive and productive!
Workplace Culture in Mass Communication Industries (Routledge New Directions in PR & Communication Research)
by Martina TopićAcross communication industries, women face barriers and a catch 22 at all organisational levels and suffer from cultural masculinities. Offering a systematic overview of women’s lived experiences, this book discusses major issues in contemporary communication industries, including public relations, journalism and advertising, to understand the barriers that still exist. With a particular focus on office culture, the book concentrates on analysing the position and experiences of women working across communication industries and uses the theoretical framework of cultural masculinities to explore whether women’s organisational experiences and the lack of opportunities span across sectors. The author explores how cultural masculinities as well as discrimination, sexism and harassment can work against women’s interests and impede their career progression. The chapters provide a quality overview of existing theories as well as new insights to demonstrate how organisations operate and function in a way that systematically disadvantages women. The book will be a valuable resource for academics and researchers in the fields of organisational studies, public relations, advertising and journalism, as well as postgraduate and doctoral students in these areas. The interdisciplinary nature will also appeal to those across gender and labour studies, and human resource management.
Workplace Genie: An Unorthodox Toolkit to Help Transform Your Work Relationships and Get the Most from Your Career
by Natalie Canavor Susan DowellFrom time to time, many of us might wish for a genie to transform our workplace. But what if you yourself had that power? Workplace Genie shows employees, entrepreneurs, and virtual workers how to handle challenging work relationships in unorthodox ways. Melding the proven ideas of a communications expert and leading psychotherapist, this book gives readers a powerful new toolbox to connect with their own inner resources and understand other people’s perspectives.Readers will learn how to move past their own self-imposed obstacles, assess situations more realistically, and build positive long-term relationships. This book is an essential resource for those who want to take the initiative with confidence and: Improve their own work environment by bringing out the best in other people Reset relationships and overcome previous experiences that hamper success Relate to their boss and coworkers better Keep their cool when triggered by old insecuritiesArmed with this essential toolkit, you will become your own workplace genie.