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Communicating Social Support
by Daena J. GoldsmithWe often turn to our friends, family, spouses, and partners for help in coping with daily stress or major crises. Daena Goldsmith provides a communication-based approach for understanding why some conversations about problems are more helpful than others. In contrast to other research on the social support processes, Goldsmith focuses on interpersonal communication--what people say and how they say it, as well as their reactions to the conversations. Her studies cover adults of all ages and various kinds of stresses, ranging from everyday hassles to serious illnesses and other major crises.
Communicating Space Exploration: Challenges, State of the Art and Future Trends (Space and Society)
by Fulvio DriganiThis book offers an enlightening analysis of the ways in which the communication of space explorations has evolved in response to political and social developments and the availability of new media and communication tools. Important challenges to effective communication are discussed, including the diversity of audiences, the risks associated with space missions, and continuing skepticism about the benefits of space research despite the many associated day-to-day applications. In addition, future trends in communication are examined with reference to likely trends in space exploration over the coming century. Besides space communication for the public, the need for targeted messaging to each group of stakeholders – decision makers, media, opinion leaders, the scientific community, and industry – is analyzed in detail. A series of case studies of particular space missions, both successful and unsuccessful, is presented to illustrate key issues. The book has significant implications for the communication of science in general and will be of interest to a wide audience, including space scientists, science communication professionals, people fascinated by exploration and discovery, stakeholders, and educators.
Communicating Strategically in English as a Lingua Franca: A Corpus Driven Investigation (Routledge Research in Language Education)
by Janin JafariThere have been noticeable demographic changes recently in the use of English around the world. English as a medium of communication is now the contact language of native speakers from many diverse speech communities who interact with each other in multilingual contexts. The use of English as a lingua franca (ELF) and its implications has become a hot topic in applied linguistics and English studies. Communicating Strategically in English as a Lingua Franca reflects the growing interest in achieving communicative effectiveness in ELF situations and provides a comprehensive account of recent empirical findings in the field of ELF. It analyzes and interprets the author's own large corpus of naturally occurring spoken interactions and focuses on identifying innovative employments in the communicative strategies and pragmatics of speakers involved in ELF interactions. In doing so, this book makes a considerable contribution to the growing field of empirical studies in ELF. It explores the usage of pragmatic strategies and highlights their significant role in communicative effectiveness in ELF interactions. In showing the processes of classifying communication strategies involved in the identification of newly observed communication strategies, this book will be of great interest to English linguists, applied linguists, graduate and undergraduate students of English, English Language Teaching material developers and teachers of English.
Communicating Systems with UML 2: Modeling and Analysis of Network Protocols (Wiley-iste Ser.)
by David Garduno Barrera Michel DiazThis book gives a practical approach to modeling and analyzing communication protocols using UML 2. Network protocols are always presented with a point of view focusing on partial mechanisms and starting models. This book aims at giving the basis needed for anybody to model and validate their own protocols. It follows a practical approach and gives many examples for the description and analysis of well known basic network mechanisms for protocols. The book firstly shows how to describe and validate the main protocol issues (such as synchronization problems, client-server interactions, layer organization and behavior, etc.) in an easy and understandable way. To do so, the book considers and presents the main traditional network examples (e.g. unidirectional flows, full-duplex com-munication, error recovering, alternating bit). Finally, it presents the outputs resulting from a few simulations of these UML models. Other books usually only focus either on teaching UML or on analyzing network protocols, however this book will allow readers to model network protocols using a new perspective and integrating these two views, so facilitating their comprehension and development. Any university student studying in the field of computing science, or those working in telecommunications, embedded systems or networking will find this book a very useful addition.
Communicating Through a Pandemic: A Chronicle of Experiences, Lessons Learned, and a Vision for the Future
by Amelia Burke-GarciaOutbreaks, epidemics, and pandemics are nothing new. Over the last several decades, we have been through numerous—Zika, Ebola, H1N1. The COVID‐19 pandemic, however, has challenged us like never before. During this time, we have struggled to work remotely, to balance work and children’s school schedules, and to manage finances in the face of lost or furloughed jobs. We have worried about our loved ones getting sick and being able to support themselves, and we have faced the loneliness that comes with social distancing. It has affected us individually and globally—but we have not all experienced this pandemic in exactly the same way. Some communities have been hit harder in terms of sickness and death rates from COVID‐19. Many have felt the economic pressures of the pandemic more acutely. Still others have struggled disproportionately with the mental health impacts. Context has mattered in this pandemic. There is one common thread that runs through everything we have experienced though: the role that communication has played in managing this pandemic. Whether we are talking about communication about the virus and mitigation strategies, communication between friends and family, the urgent crisis resulting in mis- and dis-information, our complex and diffuse media environment, or new workplace communication strategies, communication has been front and center in this pandemic. The role of communication has been integral to the success and failure of our ability to respond and adapt to and begin to recover from this pandemic—as individuals, collectively as communities, and as countries. As a result, issues such as preparedness, misinformation, literacy and comprehension of virus and vaccine science, health equity and mental health have all gained increased awareness during this time. This book unpacks the many and varied roles that communication has played over the course of this pandemic, in order to help public health professionals, marketers and health communicators, and policymakers alike to understand what we have been through, what has worked well, and what we have struggled with. It will help us learn from our experiences, so we communicate through pandemics more successfully in the future.
Communicating Through a Pandemic: A Chronicle of Experiences, Lessons Learned, and a Vision for the Future
by Amelia Burke-GarciaSilver Award Winner from the Nonfiction Authors Association“The book is equal parts ‘how-to guide’ for effective health communications and a memoir of surviving a global pandemic. I appreciated reading about Burke-Garcia’s personal reflections about her experiences of isolation, uncertainty and exhaustion during quarantine. She shares her experiences and observations in a relatable and accessible manner. Knowing about the author’s personal struggles made me lean into what she had to share from her professional experience leading a communications campaign. Throughout the book, she explores data and research about communication needs among people from diverse groups and presents a sensible critique of the media environment.” – Nonfiction Book AwardOutbreaks, epidemics, and pandemics are nothing new. Over the last several decades, we have been through numerous—Zika, Ebola, H1N1. The COVID‐19 pandemic, however, has challenged us like never before. During this time, we have struggled to work remotely, to balance work and children’s school schedules, and to manage finances in the face of lost or furloughed jobs. We have worried about our loved ones getting sick and being able to support themselves, and we have faced the loneliness that comes with social distancing.It has affected us individually and globally—but we have not all experienced this pandemic in exactly the same way. Some communities have been hit harder in terms of sickness and death rates from COVID‐19. Many have felt the economic pressures of the pandemic more acutely. Still others have struggled disproportionately with the mental health impacts. Context has mattered in this pandemic.There is one common thread that runs through everything we have experienced though: the role that communication has played in managing this pandemic. Whether we are talking about communication about the virus and mitigation strategies, communication between friends and family, the urgent crisis resulting in mis- and dis-information, our complex and diffuse media environment, or new workplace communication strategies, communication has been front and center in this pandemic.The role of communication has been integral to the success and failure of our ability to respond and adapt to and begin to recover from this pandemic—as individuals, collectively as communities, and as countries. As a result, issues such as preparedness, misinformation, literacy and comprehension of virus and vaccine science, health equity and mental health have all gained increased awareness during this time.This book unpacks the many and varied roles that communication has played over the course of this pandemic, in order to help public health professionals, marketers and health communicators, and policymakers alike to understand what we have been through, what has worked well, and what we have struggled with. It will help us learn from our experiences, so we communicate through pandemics more successfully in the future.
Communicating Trauma: Clinical Presentations and Interventions with Traumatized Children
by Na'Ama YehudaCommunicating Trauma explores the various aspects of language and communication and how their development can be affected by childhood trauma and overwhelm. Multiple case-study vignettes describe how different kinds of childhood trauma can manifest in children's ability to relate, attend, learn, and communicate. <P><P> These examples offer ways to understand, respond, and support children who are communicating overwhelm. In this book, psychotherapists, speech-language pathologists, social workers, educators, occupational and physical therapists, medical personnel, foster parents, adoption agencies, and other child professionals and caregivers will find information and practical direction for improving connection and behavior, reducing miscommunication, and giving a voice to those who are often our most challenging children.
Communicating Uncertainty: Media Coverage of New and Controversial Science (Routledge Communication Series)
by Sharon M. Friedman Sharon Dunwoody Carol L. RogersExploring the interactions that swirl around scientific uncertainty and its coverage by the mass media, this volume breaks new ground by looking at these issues from three different perspectives: that of communication scholars who have studied uncertainty in a number of ways; that of science journalists who have covered these issues; and that of scientists who have been actively involved in researching uncertain science and talking to reporters about it. In particular, Communicating Uncertainty examines how well the mass media convey to the public the complexities, ambiguities, and controversies that are part of scientific uncertainty. In addition to its new approach to scientific uncertainty and mass media interactions, this book distinguishes itself in the quality of work it assembles by some of the best known science communication scholars in the world. This volume continues the exploration of interactions between scientists and journalists that the three coeditors first documented in their highly successful volume, Scientists and Journalists: Reporting Science as News, which was used for many years as a text in science journalism courses around the world.
Communicating Women's Health: Social and Cultural Norms that Influence Health Decisions (Routledge Research in Health Communication)
by Annette Madlock GatisonThis volume explores the conditions under which women are empowered, and feel entitled, to make the health decisions that are best for them. At its core, it illuminates how the most basic element of communication, voice, has been summarily suppressed for entire groups of women when it comes to control of their own sexuality, reproductive lives, and health. By giving voice to these women’s experiences, the book shines a light on ways to improve health communication for women. Bringing together personal narratives, key theory and literature, and original qualitative and quantitative studies, the book provides an in-depth comparative picture of how and why women’s health varies for distinct groups of women. Organized into four parts—historical influences on patient and provider perceptions, breast cancer the silence and the shame, make it taboo: mothering, reproduction, and womanhood, and sex, sexuality, relational health, and womanhood—each section is introduced with a brief synthesis and discussion of the key questions addressed across the chapters.
Communicating Your Personal Brand: Lessons from India and the west on how to win jobs and lead people by jumping out of the box of personal limitation
by Stephen ManallackCommunicating Your Personal Brand by Stephen Manallack combines lessons from India and the west on how to win jobs and lead people. • How to jump out of the box of personal limitation • 20 soft skills for 21st century global communicators • Win that special job - Gain the promotion you deserve • Change the way you see yourself, and the way others see you • Communicate across borders • Have the mindset of a leader - lessons from India • A must read for young executives, professionals, students and those on the career path Stephen Covey: "Communication is the most important skill in life" Sir Richard Branson: "Communication is the most important skill any leader can possess"
Communicating and Organizing in Context: The Theory of Structurational Interaction (Routledge Communication Series)
by Beth Bonniwell HaslettCommunicating and Organizing in Context integrates Giddens’ structuration theory with Goffman’s interaction order and develops a new theoretical base—the theory of structurational interaction—for the analysis of communicating and organizing. Both theorists emphasize tacit knowledge, social routines, context, social practices, materiality, frames, agency, and view communication as constitutive of social life and of organizing. Thus their integration in structurational interaction provides a coherent, communication-centric approach to analyzing communicating, organizing and their interrelationships. This book will be a valuable resource for students and scholars as an orientation to the field of organizational communication and as an integration of organizing and communicating. It will also be useful for practitioners as a tool for understanding how conceptual frames limit possibilities and constitute the nature of organizing and members' participation in organizations.
Communicating around Interculturality in Research and Education (New Perspectives on Teaching Interculturality)
by Fred DervinThis book does not instruct the reader how to communicate interculturally but supports them in reflecting on how they can (re-)negotiate and (re-)construct knowledge(s), ideologies and relations around the notion of interculturality. Anchored in the author’s original and thought-provoking perspectives on interculturality, this interdisciplinary and global-minded book explores how communicating around the notion cannot do away with ideologisms, issues of language and translation or the problematization of voice and silence in research and education. Written in an original and stimulating way, relying on different writing genres and styles to ‘mimic’ the dynamism and flexibility of the very notion under review, the author urges us to (un-)voice, scrutinize, nurture and galvanize our ways of dealing with interculturality alone and together with others in academia. The very specific focus of the book, communicating around interculturality (instead of ‘doing’ interculturality), represents a fresh and important move for observing, analyzing, speaking of and contributing to today's complex and divided world. The title is aimed at researchers, students and educators interested in examining and enriching their own takes on interculturality, from a more reflexive and interactive perspective.
Communicating at Work
by Tony AlessandraIn today's competitive workplace, your ability to communicate is your most important business skill.This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead.Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.
Communicating at Work: Strategies For Success in Business and the Professions (11th Edition)
by Ronald B. Adler Jeanne Marquardt Elmhorst Kristen LucasThe 11th edition of Communicating at Work enhances the strategic approach, real-world practicality, and reader-friendly voice that have made this text the market leader for three decades. On every page, students learn how to communicate in ways that enhance their own career success and help their organization operate effectively. This edition retains the hallmark features that have been praised by faculty and students--a strong emphasis on ethical communication and cultural diversity, discussions of evolving communication technologies, and self-assessment tools--while incorporating important updates and ground-breaking digital teaching and learning tools to help students better connect to the course material and apply it to real world business situations.
Communicating at the End of Life: Finding Magic in the Mundane (LEA's Series on Personal Relationships)
by Elissa FosterThis enlightening volume provides first-hand perspectives and ethnographic research on communication at the end of life, a topic that has gone largely understudied in communication literature. Author Elissa Foster’s own experiences as a volunteer hospice caregiver form the basis of the book. Communicating at the End of Life recounts the stories of Foster and six other volunteers and their communicative experiences with dying patients, using communication theory and research findings to identify insights on the relationships they form throughout the process. What unfolds is a scholarly examination of a subject that is significant to every individual at some point in the life process. Organized chronologically to follow the course of Foster’s involvement with hospice and the phases of the study, the book opens with Part 1, providing background and contextual information to help readers understand subsequent stories about communication between volunteers and patients. Part 2 of the volume emphasizes the adjustments required by the volunteers as they entered the world of hospice and the worlds of the patients. Part 3 underscores the importance of improvisation and finding balance within the role of volunteer—in particular how to be fully present for patients as well as their family members. The volume concludes with Part 4, which addresses how volunteers coped with the death of their patients and what they learned from the experience of volunteering. Communicating at the End of Life is appropriate for scholars and advanced students studying personal relationships, health communication, gerontology, interpersonal communication, lifespan communication, and communication & aging. Its unique content offers precious and meaningful insights on the communication processes at a critical point in the life process.
Communicating for Cultural Competence
by James W. LeighExplains and demonstrates a model for social workers to communicate with persons of color by casting them in the role of experts on their own lives. Emphasis is placed on the beginning stage of the helping process, the information-gathering stage. What happens next is not addressed directly, although there is a lengthy appendix on culturally relevant treatment and interventions. Early chapters address information for achieving the role of a culturally competent social worker. Subsequent chapters outline steps of the interview model based on the ethnographic interviewing work of James Spradley. Includes chapter exercises and illustrations from interviews drawn from the author's practice and published cases. Appendices offer principles and codes of ethics. Annotation c. by Book News, Inc. , Portland, Or.
Communicating for Managerial Effectiveness: Challenges | Strategies | Solutions
by Phillip G. ClampittAppreciated by thousands of thoughtful students, successful managers, and aspiring senior leaders around the world Communicating for Managerial Effectiveness skillfully integrates theory, research, and real-world case studies into models designed to guide thoughtful responses to complex communication issues. The highly anticipated Sixth Edition builds on the strategic principles and related tactics highlighted in previous editions to show readers how to add value to their organizations by communicating more effectively. Author Phillip G. Clampitt (Blair Endowed Chair of Communication at the University of Wisconsin–Green Bay) addresses common communication problems experienced in organizations, including: Communicating about major changes spanning organizational boundaries Selecting the proper communication technologies Transforming data into knowledge Addressing ethical dilemmas Providing useful performance feedback Structuring and using robust decision-making practices Cultivating the innovative spirit Building a world-class communication system
Communicating for Managerial Effectiveness: Challenges | Strategies | Solutions
by Phillip G. ClampittAppreciated by thousands of thoughtful students, successful managers, and aspiring senior leaders around the world Communicating for Managerial Effectiveness skillfully integrates theory, research, and real-world case studies into models designed to guide thoughtful responses to complex communication issues. The highly anticipated Sixth Edition builds on the strategic principles and related tactics highlighted in previous editions to show readers how to add value to their organizations by communicating more effectively. Author Phillip G. Clampitt (Blair Endowed Chair of Communication at the University of Wisconsin–Green Bay) addresses common communication problems experienced in organizations, including: Communicating about major changes spanning organizational boundaries Selecting the proper communication technologies Transforming data into knowledge Addressing ethical dilemmas Providing useful performance feedback Structuring and using robust decision-making practices Cultivating the innovative spirit Building a world-class communication system
Communicating for Success
by Cheryl M. Hamilton Bonnie CreelThis book focuses on the key communication competencies recommended by the National Communication Association. Introduced at the beginning of each chapter and integrated throughout the book, these learning outcomes help focus readers as they study the theory and skills needed to become better, more effective communicators. Well-written with interesting examples and a vibrant and engaging design, the book covers all the expected topics in an introductory course with a special appendix on interviewing. Each chapter begins with scenarios to which a reader can relate and then solve as they learn about the concepts discussed in each chapter. A concentrated focus on careers in communication, highlighted in a two-page spread near the end of each chapter, brings home the relevance of communication within the real world and helps the reader learn more about how studying communication can help them throughout their lives. Additional emphasis on topics such as ethics, culture, gender, and technology can be found throughout the book.
Communicating for Success
by Cheryl Hamilton Bonnie CreelThis text focuses student-learning on the key communication competencies recommended by the National Communication Association. With applied examples and a vibrant and engaging design, this text covers all the expected topics in an introductory course (foundations of communication, interpersonal communication, small group communication, and public speaking - plus a special appendix on interviewing). Scenarios begin each chapter with a problem to which students can relate and then solve as they learn about the concepts discussed in each chapter. A concentrated focus on careers in communication, highlighted in a two-page spread near the end of each chapter, brings home the relevance of communication outside the classroom and helps students learn more about how studying communication can help them throughout their lives. Additional emphasis on topics such as ethics, culture, gender, and technology is found throughout the text.
Communicating for Success (Second Edition)
by Cheryl Hamilton Bonnie Creel Tony KrollCommunicating for Success, 2nd edition, focuses student learning on the key communication competencies recommended by the National Communication Association. With a vibrant and engaging design, this introductory volume is packed with applied examples, features, and exercises; the text and accompanying Web content offer practical scenarios, key terms, discussion questions, sample activities, learning objectives, and more. A concentrated focus on the influence of communication on careers in business, education, and healthcare is highlighted near the end of each chapter and takes lessons beyond the classroom. This new edition features broader discussion of communication’s relation to social media and technology, culture, gender, and ethics.
Communicating in Digital Age Corporations
by Anna Danielewicz-BetzThe distinctive point of the book is its innovative interdisciplinary approach to business communication, with interconnections between linguistics, sociology, and critical organisational studies as applied to the corporate world. It offers a first-hand insight into primary business discourse with a deeper understanding and analysis of business processes and mechanisms underlying and reflected in enterprise software-mediated communication. It answers the question what 'doing business' in the digital age is about and illustrates 'business discourse' from practitioners' point of view. Grounded in the analysis of empirical data, pertaining both to internal and external business communication, the author reflects on the reality of accelerated and pressurised communication in global IT corporations. Following a communication-centred approach, this monograph puts the topic of enterprise software-mediated business discourse into a multi-layered perspective of how global corporations operate, what their primary goals are, and what kind of (political) power they execute. Moreover, it demonstrates how profit-driven corporations can be viewed and interpreted as strategically acting systems within a specific sociological framework.
Communicating in Extreme Crises: Lessons from the Edge (Routledge New Directions in PR & Communication Research)
by W. Timothy Coombs Elina TachkovaThis book is an evidence-based approach to handling common, extreme crises. Extreme crises involve strong moral outrage; moral outrage creates situations where traditional crisis communication advice no longer is effective. These extreme crises create unique demands for crisis managers. Moreover, much of the traditional advice and crisis key performance indicators (KPIs) no longer apply. Validated through research, the book establishes the nature of extreme crises, the optimal crisis response for such crises, and the KPIs (outcomes) crisis managers need to measure for extreme crises. It serves as a guide for how to communicate effectively during extreme crises and provides advice based upon experimental research that validates the effectiveness of the crisis communication interventions. Readers do not require prior knowledge about crisis communication and crisis management as the book contains summaries of crisis communication and management before exploring the more specialized topic of extreme crises. Chapters include extended case studies, examining communication within such events as the Westpac money laundering, VW emissions and COVID-19 crises. Communications in Extreme Crises will be of direct interest to scholars of crisis communication in public relations, corporate communication, strategic communication, organizational communication programs and management.
Communicating in Global Business Negotiations: A Geocentric Approach
by Jill E. Rudd Diana R. Lawson"Communication in Global Business Negotiations: A Geocentric Approach presents college-level business and communications majors with a new approach for studying communication and negotiation in international business, using a geocentric cross-disciplinary framework. Chapters cover intercultural communication, provide students with a view of the world and how to negotiate with others from different cultures, and uses practitioners′ perspectives to inject real-world case studies and scenarios into the picture. College-level business collections will find this an essential acquisition."—THE MIDWEST BOOK REVIEW"Authors Jill E. Rudd and Diana R. Lawson uniquely integrate communication and international business perspectives to help readers develop a strong understanding of the elements for negotiating an international setting, as well as the skills needed to adapt to the changing environment."—BUSINESS INDIAPresenting a new method for the study of communication and negotiation in international business, this text provides students with the knowledge to conduct negotiations from a geocentric framework. Authors Jill E. Rudd and Diana R. Lawson integrate communication and international business perspectives to help readers develop a strong understanding of the elements necessary for negotiating in a global setting, as well as the skills needed to adapt to the changing environment. This geocentric orientation is an evolution of global learning resulting in effective worldwide negotiation. Key Features:Offers a cross-disciplinary approach: The fields of communication and business are integrated to provide a macro-orientation to global business negotiation.Devotes a chapter to intercultural communication competency: Scales are included to help students assess their potential to become a successful global business negotiators.Provides students with a view of the world in negotiating with others from different cultures: Up-to-date information about current international business contexts gives insight into the challenges experienced by global business negotiators.Discusses alternative dispute resolution: Because of differences in culture and in political structure from one country to another, a chapter is devoted to this growing area of global business negotiation. Presents practitioners′ perspectives: These perspectives illustrate the "real world" of global business negotiation and reinforce the importance of understanding cultural differences.Intended Audience:This is an ideal core text for advanced undergraduate and graduate courses such as Negotiation & Conflict Resolution and International Business & Management in the departments of Communication and Business & Management.
Communicating the Future: Solutions for Environment, Economy and Democracy
by W. Lance BennettWe are facing an unprecedented environmental crisis. How can we communicate and act more effectively to make the political and economic changes required to survive and even thrive within the life-support capacities of our planet? This is the question at the heart of W. Lance Bennett’s much-anticipated book. Bennett challenges readers to consider how best to approach the environmental crisis by changing how we think about the relationships between environment, economy, and democracy. He introduces a framework that citizens, practitioners, and scholars can use to evaluate common but unproductive communication that blocks thinking about change; develop more effective ways to define and approach problems; and design communication processes to engage diverse publics and organizations in developing understandings, goals, and political strategies. Until advocates develop economic programs with built-in environmental solutions, they will continue to lose policy fights. Putting “intersectional” communication into action requires acknowledging that communication is not only an exchange of messages, but an organizational process. Communicating the Future is important reading for students and scholars of media and communication, as well as general readers concerned about the environmental crisis.