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Communicating Effectively For Dummies (For Dummies Ser.)
by Marty BrounsteinCommunicating Effectively For Dummies shows you how to get your point across at work and interact most productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations. Whether you’re the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to: Learn how to become an active listener Accentuate the positive in negative situations Find win-win solutions for conflicts Stay on track when writing e-mails and letters Handle presentations, interviews, and other challenges Speak forcefully and assertively without alienating others Management consultant Marty Brounstein — author of Handling the Difficult Employee and Coaching and Mentoring For Dummies — gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, Brounstein covers all the angles: Becoming aware of your own assumptions Dealing with passive-aggressive communicators What to say to help someone open up to you Communicating through eye contact and body language Maintaining a positive attitude Dealing with sensitive issues Effective conflict resolution models When to use e-mail, the phone, or a face-to-face meeting Dealing with angry customers Coaching your staff to communicate better In today’s high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. Knowing what to say and how to say it, as well as being a good listener, can often be the difference between getting ahead and just getting by. This handy, friendly guide shows you how to avoid common conflicts and make your voice heard in the office.
Communicating Effectively in the Workforce (AICPA)
by Lisa PolackIf you do not understand how communication works, then you may become perplexed and frustrated by interactions in the workplace. However, if you understand how communication works, then you have a good chance of diagnosing and fixing communication problems. Best of all, you can influence and motivate your employees, make better decisions, negotiate more effectively, build better work teams, and accomplish business objectives. This book discusses the various forms of communication.
Communicating Effectively with the Chinese
by Ge Gao Dr Stella Ting-ToomeyUtilizing the `self-OTHER' perspective as a conceptual foundation, the authors portray and interpret some of the distinctive communication practices in Chinese culture. They examine how self-conception, role and hierarchy, relational dynamics and face affect ways of conducting everyday talk in Chinese culture. They explain why miscommunication between Chinese and North Americans takes place and suggest ways to improve communication. By incorporating instances of everyday talk, the authors offer a realistic and clear illustration of the specific characteristics and functions of Chinese communication, as well as problematic areas of Chinese//North American encounters.
Communicating Endangered Species: Extinction, News and Public Policy (Routledge Studies in Environmental Communication and Media)
by Eric Freedman; Sara Shipley Hiles; David B. SachsmanCommunicating Endangered Species: Extinction, News, and Public Policy is a multidisciplinary environmental communication book that takes a distinctive approach by connecting how media and culture depict and explain endangered species with how policymakers and natural resource managers can or do respond to these challenges in practical terms. Extinction isn’t new. However, the pace of extinction is accelerating globally. The International Union for Conservation of Nature classifies more than 26,000 species as threatened. The causes are many, including climate change, overdevelopment, human exploitation, disease, overhunting, habitat destruction, and predators. The willingness and the ability of ordinary people, governments, scientists, nongovernmental organizations, and businesses to slow this deeply disturbing acceleration are uncertain. Meanwhile, researchers around the world are laboring to better understand and communicate the possibility and implications of extinctions and to discover effective tools and public policies to combat the threats to species survival. This book presents a history of news coverage of endangered species around the world, examining how and why journalists and other communicators wrote what they did, how attitudes have changed, and why they have changed. It draws on the latest research by chapter authors who are a mix of social scientists, communication experts, and natural scientists. Each chapter includes a mass media and/or cultural aspect. This book will be essential reading for students, natural resource managers, government officials, environmental activists, and academics interested in conservation and biodiversity, environmental communication and journalism, and public policy.
Communicating Ethically: Character, Duties, Consequences, and Relationships
by William W. NeherThis thoroughly updated third edition of Communicating Ethically provides a broad introduction to the ethical nature of communication, bringing together classical and modern theories of ethical philosophy to address issues at play in specific careers and domains throughout the field. By incorporating a simple framework for ethical reasoning, the reader will be able to develop their own understanding of the various criteria for making ethical judgments. Communicating Ethically applies ethical theories such as virtue ethics and dialogic ethics to contexts of interpersonal, organizational, political, and digital communication. This edition contains expanded coverage of contemporary and non-Western theories and contexts, including Black Lives Matter, #MeToo, social media and "fake news," and concerns of inclusion and marginalization. Each chapter contains a Preview and Key Ideas sections, and the book contains a Glossary. This book serves as core textbook for undergraduate courses in communication and media ethics, and can also serve as a supplemental resource for field-specific courses in Strategic Communication, Interpersonal Communication, and Public Relations. Online resources for instructors include sample syllabi, sample assignments, and quiz questions. They are available at www.routledge.com/9780367358471.
Communicating Ethically
by Paul Sandin William NeherCommunication Ethics provides a broad introduction to the ethical nature of communication. The book combines coverage of the major systems of ethical reasoning with lots of applications, including case studies in each chapter, to investigate ethics within many fields in the discipline: rhetoric, interpersonal communication, organizational communication, political communication, and mass communication/media. By incorporating a simple framework for ethical reasoning, the reader will be able to develop their own understanding of the various criteria for making ethical judgments.
Communicating Ethically: Character, Duties, Consequences, and Relationships
by Paul Sandin William NeherCommunicating Ethically provides a broad introduction to the ethical nature of communication. Now in its second edition, the text has been revised to further address current issues, such as: evolving social media and digital platforms, growing cultural communication and discussion of diversity, and the ethics of public discourse. This book combines coverage of the major systems of ethical reasoning with applications, including case studies in each chapter, to investigate ethics within many fields in the communication discipline. Incorporating a simple framework for ethical reasoning allows the reader to develop their own understanding of the various criteria for making ethical judgments.
Communicating Financials to Executives
by Anders Liu-Lindberg Christian Frantz HansenPractical guide to effectively communicate financial data, ideas, and insights to executives Communicating Financials to Executives delivers indispensable insights on how to clearly, effectively and productively communicate financials to executives across industries in an influential manner. In this book, finance practitioners and consultants Anders Liu-Lindberg and Christian Frantz Hansen deliver a five-step approach on how to get started, along with underlying theory explaining why each step is imperative to success. Special attention is placed on not just presenting data but doing so in a way that brings significant value to the table and creates an impact that leads to greater business success for the organisation. Topics explored in this book include: The executive decision-making process and how to tailor your approach to seamlessly integrate into it Managing the amount of detail in communications and knowing how to structure data appropriately Visual elements that can help better communicate data to individuals who aren't “numbers people” Specific struggles that financial and accounting professionals face in the modern business environment How to build management reports that are easily understood by executives and drive significant business value Communicating Financials to Executives earns a well-deserved spot on the bookshelves of all finance professionals seeking to better harvest the fruits of their labour by properly articulating ideas and insights to decision-makers within an organisation.
Communicating for Cultural Competence
by James W. LeighExplains and demonstrates a model for social workers to communicate with persons of color by casting them in the role of experts on their own lives. Emphasis is placed on the beginning stage of the helping process, the information-gathering stage. What happens next is not addressed directly, although there is a lengthy appendix on culturally relevant treatment and interventions. Early chapters address information for achieving the role of a culturally competent social worker. Subsequent chapters outline steps of the interview model based on the ethnographic interviewing work of James Spradley. Includes chapter exercises and illustrations from interviews drawn from the author's practice and published cases. Appendices offer principles and codes of ethics. Annotation c. by Book News, Inc. , Portland, Or.
Communicating for Managerial Effectiveness: Challenges | Strategies | Solutions
by Phillip G. ClampittAppreciated by thousands of thoughtful students, successful managers, and aspiring senior leaders around the world Communicating for Managerial Effectiveness skillfully integrates theory, research, and real-world case studies into models designed to guide thoughtful responses to complex communication issues. The highly anticipated Sixth Edition builds on the strategic principles and related tactics highlighted in previous editions to show readers how to add value to their organizations by communicating more effectively. Author Phillip G. Clampitt (Blair Endowed Chair of Communication at the University of Wisconsin–Green Bay) addresses common communication problems experienced in organizations, including: Communicating about major changes spanning organizational boundaries Selecting the proper communication technologies Transforming data into knowledge Addressing ethical dilemmas Providing useful performance feedback Structuring and using robust decision-making practices Cultivating the innovative spirit Building a world-class communication system
Communicating for Managerial Effectiveness: Challenges | Strategies | Solutions
by Phillip G. ClampittAppreciated by thousands of thoughtful students, successful managers, and aspiring senior leaders around the world Communicating for Managerial Effectiveness skillfully integrates theory, research, and real-world case studies into models designed to guide thoughtful responses to complex communication issues. The highly anticipated Sixth Edition builds on the strategic principles and related tactics highlighted in previous editions to show readers how to add value to their organizations by communicating more effectively. Author Phillip G. Clampitt (Blair Endowed Chair of Communication at the University of Wisconsin–Green Bay) addresses common communication problems experienced in organizations, including: Communicating about major changes spanning organizational boundaries Selecting the proper communication technologies Transforming data into knowledge Addressing ethical dilemmas Providing useful performance feedback Structuring and using robust decision-making practices Cultivating the innovative spirit Building a world-class communication system
Communicating for Success
by Cheryl Hamilton Bonnie CreelThis text focuses student-learning on the key communication competencies recommended by the National Communication Association. With applied examples and a vibrant and engaging design, this text covers all the expected topics in an introductory course (foundations of communication, interpersonal communication, small group communication, and public speaking - plus a special appendix on interviewing). Scenarios begin each chapter with a problem to which students can relate and then solve as they learn about the concepts discussed in each chapter. A concentrated focus on careers in communication, highlighted in a two-page spread near the end of each chapter, brings home the relevance of communication outside the classroom and helps students learn more about how studying communication can help them throughout their lives. Additional emphasis on topics such as ethics, culture, gender, and technology is found throughout the text.
Communicating for Success
by Cheryl M. Hamilton Bonnie CreelThis book focuses on the key communication competencies recommended by the National Communication Association. Introduced at the beginning of each chapter and integrated throughout the book, these learning outcomes help focus readers as they study the theory and skills needed to become better, more effective communicators. Well-written with interesting examples and a vibrant and engaging design, the book covers all the expected topics in an introductory course with a special appendix on interviewing. Each chapter begins with scenarios to which a reader can relate and then solve as they learn about the concepts discussed in each chapter. A concentrated focus on careers in communication, highlighted in a two-page spread near the end of each chapter, brings home the relevance of communication within the real world and helps the reader learn more about how studying communication can help them throughout their lives. Additional emphasis on topics such as ethics, culture, gender, and technology can be found throughout the book.
Communicating for Success (Second Edition)
by Cheryl Hamilton Bonnie Creel Tony KrollCommunicating for Success, 2nd edition, focuses student learning on the key communication competencies recommended by the National Communication Association. With a vibrant and engaging design, this introductory volume is packed with applied examples, features, and exercises; the text and accompanying Web content offer practical scenarios, key terms, discussion questions, sample activities, learning objectives, and more. A concentrated focus on the influence of communication on careers in business, education, and healthcare is highlighted near the end of each chapter and takes lessons beyond the classroom. This new edition features broader discussion of communication’s relation to social media and technology, culture, gender, and ethics.
Communicating Forgiveness
by Vincent R. Waldron Dr Douglas L. KelleyCommunicating Forgiveness is the first book to take a truly communicative look at the process of forgiveness. Authors Vincent R. Waldron and Douglas L. Kelley provide a synthesis of the literature on forgiveness in relationships. Grounded in real-life forgiveness narratives, this interdisciplinary text (pulling from such related fields as psychology, counseling, family studies, peace studies, conflict management, religious studies, and organizational behavior) offers a hopeful framework for negotiating healthy and just responses to relational disappointments.
Communicating Gender
by Suzanne RomaineTaking a cross-disciplinary approach, Suzanne Romaine's main concern is to show how language and discourse play key roles in understanding and communicating gender and culture. In addition to linguistics--which provides the starting point and central focus of the book--she draws on the fields of anthropology, biology, communication, education, economics, history, literary criticism, philosophy, psychology, and sociology. The text covers the "core" areas in the study of language and gender, including how and where gender is indexed in language, how men and women speak, how children acquire gender differentiated language, and sexism in language and language reform. Although most of the examples are drawn primarily from English, other European languages and non-European languages, such as Japanese are considered. The text is written in an accessible way so that no prior knowledge of linguistics is necessary to understand the chapters containing linguistic analysis. Each chapter is followed by exercises and discussion questions to facilitate the book's use as a classroom text. The author reviews scholarly treatments of gender, and then uses her own data material from the corpora of spoken and written English usage. Special features include an examination of contemporary media sources such as newspapers, advertising, and television; a discussion of women's speculative fiction; a study of gender and advertising, with special attention paid to the role played by language in these domains; and a review of French feminist thought, particularly as it relates to the issue of language reform.
Communicating Gender and Advocating Accountability in Global Development (Palgrave Studies in Communication for Social Change)
by Karin WilkinsCase studies of micro-enterprise, girls' education, and population programs suggest that our discourse limits our potential to conceive of development, communication, and gender outside of neoliberal ideologies. Advocacy for global social justice demands a different accountability through critical research.
Communicating Globally: Intercultural Communication and International Business
by Wallace V. Schmidt Roger N. Conaway Susan S. Easton William J. WardropeCommunicating Globally: Intercultural Communication and International Business uniquely integrates the theory and skills of intercultural communication with the practices of multinational organizations and international business. Authors Wallace V. Schmidt, Roger N. Conaway, Susan S. Easton, and William J. Wardrope provide students with a cultural general awareness of diverse world views, valuable insights on understanding and overcoming cultural differences, and a clear path to international business success.
Communicating God's Word In A Complex World: God's Truth Or Hocus Pocus?
by R. Shaw Charles E. Van Engen Lamin SannehCommunicating God's Word in a Complex World reaches out to the growing number of missionaries, pastors, Bible translators and teachers, mission and theological educators and students dealing with communicating the gospel. This is increasingly difficult in today's pluralist and global contexts. What was God's message, and how has spreading that message changed through the generations? The answer to that question requires a hermeneutical process that seeks to understand the biblical text and the context in which it was originally presented. R. Daniel Shaw and Charles Van Engen say that contemporary proclaimers of God's word can model their approach after that of the writers of scripture, who reinterpreted and restated their received texts for their audiences. Thus, Gospel communication is impacted by the way humans know God. This, in turn, is informed by contexts. Communicating God's Word in a Complex World draws lessons from the biblical authors themselves as a guide for how best to present God's message.
Communicating Health and Illness
by Dr Richard Gwyn`There has been a pressing need for a book like this for some time. Gwyn cogently reviews the literature on discourse analysis as it pertains to medical and health matters. Introducing original research from his own studies allows him to vividly illustrate just how important it is to understand the role played by discourse. Students of health communication and the sociology of health and illness will find this book integral to their studies' - Deborah Lupton In this book, Richard Gwyn demonstrates the centrality of discourse analysis to an understanding of health and communication. Focusing on language and communication issues he demonstrates that it is possible to observe and analyze patterns in the ways in which health and illness are represented and articulated by both health professionals and lay people. Communicating Health and Illness: Explores culturally validated notions of health and sickness and the medicalization of illness. Surveys media representations of health and illness Considers the metaphoric nature of talk about illness Contributes to the ongoing debate in relation to narrative based medicine.
Communicating Hope: An Ethnography of a Children's Mental Health Care Team
by Christine DavisKevin is a sometimes-violent teenager with severe emotional disturbance in a family environment of poverty and stress. In this ethnography of a children's mental health care team, communication scholar Christine S. Davis delves deeply into how members of the team create hope for themselves, for Kevin, and for his family using a strengths orientation and future focus. A rich, evocative narrative that highlights multiple voices and interpretations, Davis provides a multilayered study of how social service workers can motivate and heal troubled families in challenging environments. The volume includes clinical and practice considerations for those working in the social welfare system
Communicating Human and Non-Human Otherness: Urban Culture, Technology and Post-Humanism (Palgrave Studies in Otherness and Communication)
by Helena Pires Zara Pinto-Coelho Luísa MagalhãesThis book approaches the generic theme of the series – studies in otherness and communication – from the perspectives of urban culture and posthumanist studies. It brings together a broad variety of essays examining the different ways in which agency reinvents itself, whether in the urban space, through the multiple forms and devices of art and culture, or through the relationship with technology and the surrounding environment, as a result of the contemporary conditions of post-humanism and the anthropocene. The sense of becoming other is added through a new paradigm that combines 1) a theoretical-essayistic mode, supported by illustrative cases with 2) the description of artistic processes and literary production. The essays are written by an international group of humanities and social sciences scholars/artists, consisting of Cristina Álvares, Pier Luca Marzo, Edwige Armand, Chiara Mengozzi, Ricardo G. Soeiro, Panagiotis Ferentinos, Mónica Aubán Borrell, Luis Campos Medina, Bill Psarras, Cíntia Sanmartin Fernandes, Micael Herschmann, Mitja Velikonja, Teresa Mora and Tiago Porteiro.
Communicating Ice through Popular Art and Aesthetics (Palgrave Studies in Media and Environmental Communication)
by Anne Hemkendreis Anna-Sophie JürgensThis book brings together the perspectives of eminent and emerging scholars from fields as varied as science communication, art history, pop cultural studies, environmental studies, sciences studying ice and artists to explore the power of (popular) arts and aesthetics to communicate ice research and the urgency of environmental action. Examining the aesthetic strategies employed in images, (popular) visual fiction and narratives to convey meaning and awareness – and how they can be made fruitful for science communication – the project will generate new perspectives on how our collective environmental responsibility can be addressed and communicated across disciplines and divers audiences. In doing so, the volume will illuminate the cultural power of ice research and contribute to a better understanding of the cultural work that emerges from our ecological crisis.
Communicating Ideas: The Politics of Scholarly Publishing
by Irving Louis HorowitzCommunicating Ideas is the first attempt to place publishing in America in its political and commercial setting. The book addresses the political implications of scholarly communication in the era of the new computerized technology. Horowitz does so by examining classic problems of political theory in the context of property rights versus the presumed right to know, and the special strains involved in publishing as a business versus information as a public trust Offering a knowledgeable and insightful view of publishing in America and abroad, this book makes an important contribution to the study of mass culture in advanced societies.The discussion ranges considerably beyond scholarly publications into communication as a whole, encompassing a wide range of issues from cable and satelite television control to specialized issues in copyright legislation, the prize system in publishing, and the definition of standards of the industry. This new edition, expanded by fully one third, expands on such themes, and in addition deals with Horowitz's new research on the history of social science publishing.The first edition, published in 1986, was described by WE. Coleman as "a marvelous book which indeed offers a realistic analysis of publishing." John P. Dessauer declared that "no one thinking seriously about the future of scholarly communication can afford to ignore his work, in particular his treatment of basic issues." Joseph Gusfield (Los Angeles Times), in his review, noted that "Horowitz is alive to the possibilities and barriers for academics to reach a wider audience and for lay persons to utilize scholarship. Both groups can learn much from this intelligent book." And Philip G. Altbach (Scholarly Publishing) concluded his review by saying that Communicating Ideas "will be of interest not only to publishers and editors, but also to librarians and to sociologists of science."
Communicating in Digital Age Corporations
by Anna Danielewicz-BetzThe distinctive point of the book is its innovative interdisciplinary approach to business communication, with interconnections between linguistics, sociology, and critical organisational studies as applied to the corporate world. It offers a first-hand insight into primary business discourse with a deeper understanding and analysis of business processes and mechanisms underlying and reflected in enterprise software-mediated communication. It answers the question what 'doing business' in the digital age is about and illustrates 'business discourse' from practitioners' point of view. Grounded in the analysis of empirical data, pertaining both to internal and external business communication, the author reflects on the reality of accelerated and pressurised communication in global IT corporations. Following a communication-centred approach, this monograph puts the topic of enterprise software-mediated business discourse into a multi-layered perspective of how global corporations operate, what their primary goals are, and what kind of (political) power they execute. Moreover, it demonstrates how profit-driven corporations can be viewed and interpreted as strategically acting systems within a specific sociological framework.