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Connect to Your Career
by Julie Jaehne Suzann ConnellConnect to Your Career presents a nontraditional approach to the career-search process. Focusing on proven strategies that use technology as a tool, students will learn how to use the Internet to navigate through the myriad of career opportunities that await them. * Establish social media accounts to create an online identity and learn how to protect it. * Create a personal portfolio to use while exploring career opportunities. * Build a personal brand. * Design an infographic resume that will capture the eye of employers. * Implement a Sunday Evening Plan to help stay on top of career opportunities. * Prepare to take certification exams by answering practice questions. * Develop a professional network as support in the job-search process. * Apply for jobs online and in-person while managing career-search activities.
The Connected Company
by Dave Gray Thomas Vander Wal<p>To keep pace with today’s connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded. It requires a new way of thinking about your company: less like a machine to be controlled, and more like a complex, dynamic system that can learn and adapt over time. <i>The Connected Company</i> shows you how.</p>
The Connected Company
by Dave Gray Thomas Vander WalWith a foreword by Alex Osterwalder.The future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company’s performance runs short of what you’ve promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up.To keep pace with today’s connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded. It requires a new way of thinking about your company: less like a machine to be controlled, and more like a complex, dynamic system that can learn and adapt over time.Connected companies have the advantage, because they learn and move faster than their competitors. While others work in isolation, they link into rich networks of possibility and expand their influence.Connected companies around the world are aggressively acquiring customers and disrupting the competition. In The Connected Company, we examine what they’re doing, how they’re doing it, and why it works. And we show you how your company can use the same principles to adapt—and thrive—in today’s ever-changing global marketplace.
Connected & Engaged: How to Manage Digital Distractions and Reconnect with the World Around You
by Lori WhatleyDon&’t let digital devices highjack your life—this inspirational guide shows you how to disconnect so you can reconnect with your loved ones and mental well-being.As a clinical psychologist, Dr. Lori Whatley has invested years into helping people manage their digital devices to live fuller, more vibrant lives.This book looks into the damage that disconnection and disengagement can have on our relationships with technology as its root cause. Many relationships suffer from overuse of technology. The result of which creates tension, sadness, and loneliness.Sharing from her one-on-one sessions with patients, Dr. Whatley reveals practical steps that will empower and transform one's relationships and your life.The inspirational message in each chapter will encourage you to: Create strong relational connections with the people closest to you Restore intimacy and person-to-person interaction Reduce the impact of technology on children and families Minimize the stress that comes from your digital devices Engage your world with renewed energy and confidence Find new passion, meaning and purpose Are you ready to connect with the people around you, engage in the world, and create a life that makes you feel alive?
Connected Services
by Paul Golding"Connected Services is a must-read for telco strategists who need to get up to speed on how the world of software and the web 2. 0 works." Andreas Constantinou, Research Director, VisionMobile"This book is a must read for those charged with leading innovation in a world of connected services where telco and Internet collide." - Jason Goecke, VP of Innovation, Voxeo LabsThis book explains the common underlying technological themes that underpin the new era of connected services in a post Web 2.0 epochIn this book, the author explores the underlying technological themes that underpin the new era of connected services. Furthermore, it explains how the technologies work and what makes each of them significant, for example, the potential for finding new meaning in data in the world of BIG DATA platforms, often referred to as "No-SQL" databases. In addition, it tackles the newest areas of technology such as HTML5, Android, iOS, open source, mash-ups, cloud computing, real-time Web, augmented reality, and more. Finally, the book discusses the opportunities and challenges of a connected world where both machines and people communicate in a pervasive fashion, looking beyond the hype and promise of emerging categories of communication such as the "Internet of Things" and "Real-time Web" to show managers how to understand the potential of the enabling technologies and apply them for meaningful applications in their own world.Key Features:Explores the common and emergent underlying technological themes that underpin the new era of connected servicesAddresses the newest areas of Internet technology such as web and mobile 2.0, open source, mash-ups, cloud computing, web 3.0, augmented reality, and moreShows the reader how to understand the potential of the enabling technologies and apply them for meaningful applications in their own worldDiscusses new developments in the technological landscape such as Smartphone proliferation, maturation of Web 2.0, increased convergence between mobile networks and the Internet, and so forthExamines modern software paradigms like Software-as-as-Service (SaaS), Platform-as-a-Service (PaaS) and Network-as-a-Service (NaaS)Explores in detail how Web start-ups really work and what telcos can do to adopt lean and agile methodsThis book will be an invaluable guide for technical designers and managers, project managers, product managers, CEOs etc. at mobile operators (O2, Vodafone, Orange, T-Mobile, BT), fixed operators, converged operators and their contributory supplier networks (e.g. infrastructure providers). Internet providers (Google, Yahoo, Amazon, eBay, Apple, Facebook), analysts, product managers, developers, architects, consultants, technology investors, analysts, marketing directors, business development directors will also find this book of interest.
Connected Vehicles: Intelligent Transportation Systems (Wireless Networks)
by Radovan MiucicThis book introduces concepts and technologies of Intelligent Transportation Systems (ITS). It describes state of the art safety communication protocol called Dedicated Short Range Communication (DSRC), currently being considered for adoption by the USDOT and automotive industry in the US. However, the principles of this book are applicable even if the underlying physical layer protocol of V2X changes in the future, e.g. V2X changes from DSRC to cellular-based connectivity. Fundamental ITS concepts include topics like global positioning system; Vehicle to Vehicle (V2V), Vehicle to Pedestrian (V2P), and Vehicle to Infrastructure (V2I) communications; human-machine interface; and security and privacy. Fundamental concepts are sometimes followed by the real-life test experimental results (such as in V2P Chapter) and description of the performance metrics used to evaluate the results. This book also describes equations and math used in the development of the individual parts of the system. This book surveys current and previous publications for trending research in the ITS domain. It also covers state of the art standards that are in place for the DSRC in the US, starting from the application layer defined in SAE J2735 all the way to physical layer defined in IEEE 802.11. The authors provide a detailed discussion on what is needed to extend the current standards to accommodate future needs of the vehicle communications, such as needs for future autonomous vehicles. Programs and code examples accompany appropriate chapters, for example, after describing remote vehicle target classification function a pseudo code and description is provided. In addition, the book discusses current topics of the technology such as spectrum sharing, simulation, security, and privacy. The intended audience for this book includes engineering graduate students, automotive professionals/engineers, researchers and technology enthusiasts.
Connectedness: How the Best Leaders Create Authentic Human Connection in a Disconnected World
by Des Dearlove Lisa HumphriesImprove talent retention and employee productivity by encouraging connectedness in your firm In Connectedness, British business journalist and management theorist Des Dearlove delivers an insightful and practical discussion of how firms can build meaningful and authentic connections with their employees, encouraging productivity, improving talent retention, and creating an enduring competitive advantage. You’ll find out why the latest peer-reviewed research lends support to the notion that it is the nature of interpersonal environments – and not compensation – that many employees consider to be the most impactful when they’re deciding whether to exit a job. In the book, you’ll: Explore the most important factors that determine the connectedness of a healthy working environment Common mistakes and myths about employee wellbeing that sidetrack managerial efforts to improve working culture at a firm Examples and case studies that demonstrate the real-world impact of the ideas discussed in the book Perfect for managers, executives, directors, and other business leaders seeking to improve employee retention, productivity, engagement, and health, Connectedness is also a must-read resource for employees, human resources professionals, consultants, and everyone else with an interest in employee wellbeing and workplace productivity and safety.
Connecting Across Differences
by Jane Marantz Connor Dian KillianIn this fully revised second edition, Dr. Dian Killian and Dr. Jane Marantz Connor offer a comprehensive and accessible introductory guide to exploring the concepts, applications, and transformative power of the Nonviolent Communication process. Providing research-based insight into the psychology of communication, this reference explores the most common barriers to effective communication and provides tangible steps to address these barriers head-on. The book features an expanded selection of relevant, meaningful exercises, role-plays, and activities that give readers the chance to immediately apply the concepts to real-life experiences. With lessons including how to transform negative self-talk into self-empowerment, how to foster trust and collaboration when stakes are high, and how to defuse anger, enemy images, and other barriers to connection, Connecting Across Differences teaches effective communication skills that get to the root of conflict, pain, and violence peacefully.
Connecting After Chaos: Social Media and the Extended Aftermath of Disaster
by null Stephen F. OstertagA riveting portrait of how one community used the power of culture to restore their lives and socialconnections in the years after a devastating natural disasterNatural disasters and other such catastrophes typically attract large-scale media attention and public concern in their immediate aftermath. However, rebuilding efforts can take years or even decades, and communities are often left to repair physical and psychological damage on their own once public sympathy fades away. Connecting After Chaos tells the story of how people restored their lives and society in the months and years after disaster, focusing on how New Orleanians used social media to cope with trauma following Hurricane Katrina.Stephen F. Ostertag draws on almost a decade of research to create a vivid portrait of life in “settling times,” a term he defines as a distinct social condition of prolonged insecurity and uncertainty after disasters. He portrays this precarious state through the story of how a group of strangers began blogging in the wake of Katrina, and how they used those blogs to put their lives and their city back together. In the face of institutional failure, weak authority figures, and an abundance of chaos, the people of New Orleans used social media to gain information, foster camaraderie, build support networks, advocate for and against proposed policies, and cope with trauma. In the efforts of these bloggers, Ostertag finds evidence of the capacity of this and other forms of cultural work to motivate, guide, and energize collective action aimed at weathering the constant instability of extended recovery periods. Connecting After Chaos is both a compelling story of a community in crisis and a broader argument for the power of social media and cultural cooperation to create order when chaos abounds.
Connecting People: Persönliche Netzwerke und ihre Bedeutung für die Zukunft (Fit for Future)
by Tatiana VogtNetzwerken ist so alt wie die Menschheit selbst. Es schenkt uns Verbindung, ein Gefühl von Zusammengehörigkeit, schafft einen sozialen und gesellschaftlichen Rahmen, der unser Gefüge zusammenhält und das eigene Überleben sichert. Das Zusammenwirken fördert unsere Entwicklung und schafft einen Verbund und Austausch von Interessen, in allen Bereichen unseres Lebens. Der Mensch ist nun einmal ein soziales Wesen, das Nähe, Kontakt, Austausch sucht und braucht. Doch wie netzwerkt man miteinander, gerade in einer sich stetig wandelnden Welt? Im Zeitalter der Digitalisierung werden persönliche Kontakte immer seltener und rücken in den Hintergrund. Roboter Netzwerke entstehen und ersetzen in vielen Fällen berufsbedingt den Menschen. Doch gerade hier liegt auch eine Chance, denn durch das aktive Netzwerken können sich Menschen im beruflichen und privaten Kontext von der Maschine abheben.
Connecting People with Technology: Issues in Professional Communication (Baywood's Technical Communications)
by George F. HayhoeThis book explores five important areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.Usability has become a foundational discipline in technical and professional communication that grows out of our rhetorical roots, which emphasize purpose and audience. As our appreciation of audience has grown beyond engineers and scientists to lay users of technology, our appreciation of the diversity of those audiences in terms of age, geography, and other factors has similarly expanded.We are also coming to grips with what Thomas Friedman calls the 'flat world,' a paradigm that influences how we communicate with members of other cultures and speakers of other languages. And because most of the flatteners are either technologies themselves or technology-driven, technical and professional communicators need to leverage these technologies to serve global audiences.Similarly, we are inundated with information about world crises involving health and safety issues. These crises are driven by the effects of terrorism, the aging population, HIV/AIDS, and both human-made and natural disasters. These issues are becoming more visible because they are literally matters of life and death. Furthermore, they are of special concern to audiences that technical and professional communicators have little experience targeting - the shapers of public policy, seniors, adolescents, and those affected by disaster.Biotechnology is another area that has provided new roles for technical and professional communicators. We are only beginning to understand how to communicate the science accurately without either deceiving or panicking our audience. We need to develop a more sophisticated understanding of how communication can shape reactions to biotechnology developments. Confronting this complex network of issues, we're challenged to fashion both our message and the audience's perceptions ethically.Finally, today's corporate environment is being shaped by technology and the global nature of business. Technical and professional communicators can play a role in capturing and managing knowledge, in using technology effectively in the virtual workplace, and in understanding how language shapes organizational culture.
Connecting the Nineteenth-Century World
by Roland WenzlhuemerBy the end of the nineteenth century the global telegraph network had connected all continents and brought distant people into direct communication 'at the speed of thought' for the first time. Roland Wenzlhuemer here examines the links between the development of the telegraph and the paths of globalization, and the ways in which global spaces were transformed by this technological advance. His groundbreaking approach combines cultural studies with social science methodology, including evidence based on historical GIS mapping, to shed new light on both the structural conditions of the global telegraph network and the historical agency of its users. The book reveals what it meant for people to be telegraphically connected or unconnected, how people engaged with the technology, how the use of telegraphy affected communication itself and, ultimately, whether faster communication alone can explain the central role that telegraphy occupied in nineteenth-century globalization.
The Connection Code: Relationship Advice from Philemon (The Code Series)
by O. S. HawkinsWe have all experienced disappointment in relationships. Sometimes we wonder if it's even possible to have enduring, positive relationships in our homes, our work, and our communities.In The Connection Code, trusted Bible teacher O. S. Hawkins digs deep into the biblical book of Philemon to give us a blueprint for building life-giving relationships in every sphere of our lives. This tiny book in the New Testament is a letter the apostle Paul wrote to a wealthy businessman named Philemon on behalf of his escaped bond servant, Onesimus. Containing only 22 sentences, the book of Philemon unlocks the code to forging interpersonal connections that stand the test of time.With the practical and thoughtful Bible teaching he's known for, Dr. Hawkins reflects on every verse in Philemon in light of our relationships today. Following the style of the bestselling Code Series, The Connection Code explores:The three critical relationships each of us needHow to let others know we believe in themWhy a win-win perspective is crucial for friendshipsHow true commitment always includes forgivenessWhy finding our self-worth in Christ empowers us to love others well If you long for deep, authentic friendships in a superficial world, discover what God's plan has always been for building relationships that last in The Connection Code.
The Connections Between Language and Reading Disabilities
by Hugh W. Catts Alan G. KamhiThis is an edited book based on papers presented at a 2003 invitee-only conference under the sponsorship of the Merrill Advanced Studies Center of the University of Kansas. The participants were prominent scholars in the areas of language and reading, and have research programs funded by NIH and other sources. The purpose of the gathering was to discuss theoretical issues and research findings concerning the relationship between developmental language and reading disabilities, specifically looking at neurological, behavioral, and genetic factors. In addition, it discussed other factors contributing to reading difficulties in the middle elementary school years through adolescence and literacy outcomes for children with early language impairments, and how these problems relate to children with dyslexia. The Foreword is written by Reid Lyon, Branch Chief, Child Development and Behavior Branch, NICHD-National Institutes of Health.This book appeals to scholars in the areas of language disorders and reading disabilities, as well as to practicing speech-language pathologists, special educators, and reading specialists. It may also be used in graduate courses designed as seminars in either language disorders or reading disabilities in schools of communication disorders, as well as schools of education--especially special education departments.
Connexity: How to Live in a Connected World
by Geoff MulganCONNEXITY is the philosophical counterpart to Will Hutton's essentially political book. It looks at the profound tension that exists between two recent achievements of humanity: greater freedom (over how to live, who to love, what to believe and say, where to trade), and greater interdependence, or 'connexity' (through the financial markets, military structures, the internet, the ecosystem). This tension has led to crisis: institutions, including governments, sense themselves to be inadequate; individuals are faced with a mass of conflicting information and values. The issue we face, which will ultimately determine human survival in our densely packed planet, is how the tension between these two can be resolved, and a new order established. Mulgan presents his own powerful solution to this crisis. It is based around the notion of 'connexity': breaking down our rigid sense of ourselves as isolated units and seeing our lives as part of a system, a positive network of co-responsibility.
Connie: A Memoir
by Connie Chung"This delightful memoir is filled with Connie Chung&’s trademark wit, sharp insights, and deep understanding of people. It&’s a revealing account of what it&’s like to be a woman breaking barriers in the world of TV news, filled with colorful tales of rivalry and triumph. But it also has a larger theme: how the line between serious reporting and tabloid journalism became blurred." - Walter Isaacson, New York Times bestselling author In a sharp, witty, and definitive memoir, iconic trailblazer and legendary journalist Connie Chung delves into her storied career as the first Asian woman to break into an overwhelmingly white, male-dominated television news industry. Connie Chung is a pioneer. In 1969 at the age of 23, this once-shy daughter of Chinese parents took her first job at a local TV station in her hometown of Washington, D.C. and soon thereafter began working at CBS news as a correspondent. Profoundly influenced by her family&’s cultural traditions, yet growing up completely Americanized in the United States, Chung describes her career as an Asian woman in a white male-centered world. Overt sexism was a way of life, but Chung was tenacious in her pursuit of stories – battling rival reporters to secure scoops that ranged from interviewing Magic Johnson to covering the Watergate scandal – and quickly became a household name. She made history when she achieved her dream of being the first woman to co-anchor the CBS Evening News and the first Asian to anchor any news program in the U.S. Chung pulls no punches as she provides a behind-the-scenes tour of her singular life. From showdowns with powerful men in and out of the newsroom to the stories behind some of her career-defining reporting and the unwavering support of her husband, Maury Povich, nothing is off-limits – good, bad, or ugly. So be sure to tune in for an irreverent and inspiring exclusive: this is CONNIE like you&’ve never seen her before.
Conrad’s Sensational Heroines: Gender and Representation in the Late Fiction of Joseph Conrad
by Ellen Burton HarringtonThis volume considers Joseph Conrad's use of multiple genres, including allusions to sensation fiction, pornography, anthropology, and Darwinian science, to respond to Victorian representations of gender in layered and contradictory representations of his own. In his stories and later novels, the familiar writer of sea stories centered on men moves to consider the plight of women and the challenges of renegotiating gender roles in the context of the early twentieth century. Conrad's rich and conflicted consideration of subjectivity and alienation extends to some of his women characters, and his complex use of genre allows him both to prompt and to subvert readers' expectations of popular forms, which typically offer recognizable formulas for gender roles. He frames his critique through familiar sensationalized typologies of women that are demonstrated in his fiction: the violent mother, the murderess, the female suicide, the fallen woman, the adulteress, and the traumatic victim. Considering these figures through the roles and the taxonomies that they simultaneously embody and disrupt, this study exposes internalized patriarchal expectations that Conrad presents as both illegitimate and inescapable.
Conscious Change: How to Navigate Differences and Foster Inclusion in Everyday Relationships
by Jean Kantambu Latting V. Jean RamseyEvery day, most of us interact with people of disparate backgrounds, beliefs, and experiences—individuals who hold different expectations than we do of the people and world around them. How does one navigate these often-turbulent waters?In Conscious Change, nineteen authors describe how they have applied the principles of Conscious Change within multicultural, diverse environments to overcome difficult and emotionally draining challenges—and, in doing so, provide a road map to shifting one&’s own story when moving through similarly demanding situations in all areas of life. These practical case studies reveal how transformational the Conscious Change tools can be, leading to a stronger sense of one&’s personal capacity as a leader, better interpersonal relationships, and the beginnings of greater equity and inclusion. Illuminating and instructive, these stories are vivid illustrations of the skills today&’s leaders need in their multicultural organizations and settings, where issues of diversity, equity, and inclusion are, and will increasingly be, front and center.
Conscious Collaboration: Re-Thinking The Way We Work Together, For Good
by Ben EmmensWhen collaboration works, the results can be breath-taking! But it doesn't always deliver on its potential. Collaboration has been defined as "an unnatural act practiced by non-consenting adults". And often that's exactly what it is! Some collaboration can be painfully difficult with the result that problems are either ignored or smoothed over until the collaboration falters or disintegrates, or self-interest and personal agendas take over and conflict quickly arises. Collaboration and partnerships work well in the aid sector because they have to - no one body has the resources to solve massive problems on their own. Business often sees the advantages of collaboratively sharing costs without fully recognizing the shift in mindset that is required to take managers with a "winner takes all" worldview and get them performing effectively in a win-win world. Part of the solution lies in bringing consciousness to the workplace and developing it as a core competence. A conscious approach to business relationships, planning, and delivery can enable individuals and organizations to truly think about what they are doing, make changes where needed, and become more effective. It is a particularly effective way of managing the multiple and occasionally conflicting stakeholder objectives inherent in any collaborative project. The author draws on his experience in the aid sector and with non-profit organizations to describe the building blocks that underpin successful collaboration, and inspires us to re-think the way we work together, for good.
The Conscious Style Guide: A Flexible Approach to Language That Includes, Respects, and Empowers
by Karen YinA timeless, indispensable guide for anyone who wants to communicate with sensitivity and compassion. Most of us want to choose inclusive, respectful, and empowering language. But language—and how we use it—continually evolves, along with cultural norms. When contradictory opinions muddle our purpose, how do we align our word choices with our beliefs? Who has the final say when people disagree? And why is it so hard to let go of certain words? Afraid of getting something wrong or offending, we too often treat words as dos or don&’ts, regardless of context and nuance. Thankfully, in The Conscious Style Guide, award-winning editor Karen Yin provides a road map for writing and speaking with equity in mind—no matter how the world around us changes. Readers will learn: How to identify biased language How to use inclusive language to bring attention to specific groups of people How to adopt conscious language as a tool for self-awareness and critical thinking How to make digital materials more accessible, from event flyers to websites How to alleviate the stress of experiencing exclusionary language How to collaborate with others and work across differences How to create a style sheet to help support your practice And much more With practical advice and hundreds of relatable examples, The Conscious Style Guide invites us to challenge binary thinking, embrace flexibility and creativity, and explore truly effective communication—in all aspects of our lives.
Consecutive Interpreting
by Alexander V. KozinThis book sheds light on the phenomenon of consecutive interpreting. It combines phenomenological and empirical analyses to build a communication theory of interpreting. The author begins by reviewing mainstream research on consecutive interpreting and then dissociates himself from it, conducting a three-tier analysis of interpreting data. He concludes by presenting an alternative theory of consecutive interpreting. As he makes clear from the outset, a new and combined methodology for consecutive interpreting needs to be constructed to satisfy both the relation of the phenomenon to experience as well as its social foundation. He also stresses the potential within the humanities for wider employment of the phenomenological empirical method. This book will appeal to students and scholars of linguistics, translation, phenomenology, social interaction and communication
Consecutive Notetaking and Interpreter Training (Routledge Advances in Translation and Interpreting Studies)
by Yasumasa SomeyaThis book focuses on the theoretical foundation of notetaking (NT), an essential skill of consecutive interpreting. Explaining the "whys" pertaining to the cognitive, linguistic, and pedagogical issues surrounding NT, this book addresses this neglected aspect of notetaking discourse and brings together most updated and different, if not opposing, theoretical perspectives by leading researchers and practitioners from both the West and the East: France, Germany, Taiwan, and Japan. The book, although primarily focused on the theoretical aspects of consecutive notetaking, also covers other issues pertaining to interpreter training and pedagogy in general, and provides instructors with useful guidelines and empirically-tested pieces of advice for good pedagogical practices.
Consensuality: Navigating Feminism, Gender, and Boundaries Towards Loving Relationships
by Helen WildfellThere are infinite possibilities in human relationships, but the fairytale ideal of companionship does not exist for most people. In Consensuality, Helen Wildfell and her co-adventurers detail the process for creating or finding a healthy, successful relationship as well as common pitfalls and how to avoid them, like gender identity, sexual boundaries, power struggles, and emotional dysfunction. Overcoming regret and resentment, the authors describe a journey towards a respectful social environment. Their experiences lead to lessons of self-empowerment and communication tips for building healthy partnerships. We recognize their preferences and boundaries. We discuss how those fit with our own preferences and boundaries. Filled with personal descriptions of the complex layers in human interaction, the book combines gender studies with memoir to truly make the personal political.
The Consensus Building Handbook: A Comprehensive Guide to Reaching Agreement
by Dr Lawrence E. Susskind Sarah McKearnen Jennifer Thomas-LamarThis handbook on group decision-making for those wanting to operate in a consensus fashion stresses the advantages of informal, common sense approaches to working together. It describes how any group can put these approaches into practice, and relates numerous examples of situations in which such approaches have been applied.
Consensus-Oriented Decision-Making
by Tim HartnettConsensus-Oriented Decision-Making combines extensive knowledge of effective communication techniques with deep insight into conflict resolution and group dynamics. This practical step-by-step facilitation guide presents an efficient method any business, government, non-profit, social or community group can use to generate widespread agreement on important decisions with full member participation in an atmosphere of true collaboration.