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Design Thinking Research: Looking Further: Design Thinking Beyond Solution-Fixation (Understanding Innovation)
by Christoph Meinel Larry LeiferExtensive research conducted by the Hasso Plattner Design Thinking Research Program at Stanford University in Palo Alto, California, USA, and the Hasso Plattner Institute in Potsdam, Germany, has yielded valuable insights on why and how design thinking works. Researchers have identified metrics, developed models, and conducted studies, which are featured in this book, and in the previous volumes of this series.Offering readers a closer look at design thinking, and its innovation processes and methods, this volume covers topics ranging from understanding success factors of design thinking to exploring the potential that lies in the use of digital technologies. Furthermore, readers learn how special-purpose design thinking can be used to solve thorny problems in complex fields, such as the health sector or software development.Thinking and devising innovations are inherently human activities – so is design thinking. Accordingly, design thinking is not merely the result of special courses or of being gifted or trained: it is a way of dealing with our environment and improving techniques, technologies and life. As such, the research outcomes compiled in this book should increase knowledge and provide inspiration to all seeking to drive innovation – be they experienced design thinkers or newcomers.
Design Thinking Research: Building Innovation Eco-Systems
by Hasso Plattner Larry Leifer Christoph MeinelThis book summarizes the results of Design Thinking Research carried out at Stanford University in Palo Alto, California, USA, and Hasso Plattner Institute in Potsdam, Germany. The authors offer readers a closer look at Design Thinking with its processes of innovations and methods. The contents of the articles range from how to design ideas, methods, and technologies via creativity experiments and wicked problem solutions, to creative collaboration in the real world and the connectivity of designers and engineers. But the topics go beyond this in their detailed exploration of design thinking and its use in IT systems engineering fields and even from a management perspective. The authors show how these methods and strategies work in companies, introduce new technologies and their functions and demonstrate how Design Thinking can influence as diverse a topic area as marriage. Furthermore, we see how special design thinking use functions in solving wicked problems in complex fields. Thinking and creating innovations are basically and inherently human - so is Design Thinking. Due to this, Design Thinking is not only a factual matter or a result of special courses nor of being gifted or trained: it's a way of dealing with our environment and improving techniques, technologies and life.
Design Thinking Research
by Hasso Plattner Larry Leifer Christoph MeinelThis book summarizes the results of the second year in the Design Thinking Research Program, a joint venture of Stanford University in Palo Alto and Hasso Plattner Institute in Potsdam. The authors have taken a closer look at the issue of co-creation from different points-of-view. The concept of co-creation can also be applied to the phase in which new ideas and related thought start to influence companies, the economy, our culture, and society. The perpetual pursuit for inventions, new creations and innovations is inherent in human nature. The concept behind co-creation may sound simple, however, it is both an essential element of Design Thinking and highly complex. It is about creating positive synergies for all parties involved.
Designing Bots: Creating Conversational Experiences
by Amir ShevatFrom Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product.Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.Explore different bot use-cases and design best practicesUnderstand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patternsLearn steps for building a Facebook Messenger consumer bot and a Slack business botExplore the lessons learned and shared experiences of designers and entrepreneurs who have built botsDesign and prototype your first bot, and experiment with user feedback
Designing, Conducting, and Publishing Quality Research in Mathematics Education (Research in Mathematics Education)
by Keith R. LeathamThe purpose of this book is to collect, organize and disseminate collective wisdom with respect to designing, conducting, and publishing quality research in mathematics education. This wisdom will be gleaned from among those who, over the past several decades, have been instrumental in guiding the field in the pursuit of excellence in mathematics education research—insightful editors, educative reviewers, prolific writers, and caring mentors. Each chapter is written to the novice researcher with the intent of aiding them in avoiding common pitfalls, navigating difficult intellectual terrain, and understanding that they are not alone in experiencing rejection, frustration, confusion, and doubt. This book differs from existing literature in the sense that it is written about the enterprise of designing, conducting and publishing research in mathematics education as opposed to being reports of the results of such work. It also differs in the sense that it is written with the intent to mentor the rising generation as opposed to capture the state of the field (as would happen in a handbook, for example). It is written for the express purpose of helping the field work collectively to aid in the often isolated enterprise of mentoring new researchers. The primary audience is a potentially wide one: graduate students, novice researchers, graduate faculty, advisors, and mentors – or anyone seeking to improve their own abilities to design, conduct, and publish quality research in mathematics education.
Designing for Growth: A Design Thinking Toolkit for Managers
by Liedtka Jeanne Tim OgilvieJeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business development: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed a visionary for his pioneering contributions to service innovation, business model innovation, and customer experience design. Liedtka and Ogilvie cover the mindset, techniques, and vocabulary of design thinking, unpack the mysterious connection between design and growth, and teach managers, in a straightforward way, how to exploit design's exciting potential. Exemplified by Apple and the success of their elegant products, and cultivated by high profile design firms such as IDEO, design thinking unlocks creative right brain capabilities to solve a range of problems. This approach has become a necessary component of successful business practice, helping managers turn abstract concepts into everyday tools that grow business while minimizing risk.
Designing for Newspapers and Magazines (Media Skills)
by Chris FrostA hugely beneficial introduction to students and professionals in print media and design, Designing for Newspapers and Magazines offers guidance on how to produce attractive publications and how to tailor them to their target audience using colour, text placement, typography and images.Written by an experienced journalist and designer, the book details the elements of good design and provides instruction on how to get the most of computers and computer-aided design.The book examines a broad range of local and national publications including The Sun, The Daily Mirror and Glamour magazine and explains the reasoning that underpins their design choice, including: how to set up a new publication planning an edition of a newspaper or magazine typography and working with text working with images and technical production designing pages and how to use colour design and journalism ethics a glossary of journalistic and design terms
Designing for User Engagement on the Web: 10 Basic Principles
by Cheryl GeislerDesigning for User Engagement on the Web: 10 Basic Principles is concerned with making user experience engaging. The cascade of social web applications we are now familiar with — blogs, consumer reviews, wikis, and social networking — are all engaging experiences. But engagement is an increasingly common goal in business and productivity environments as well. This book provides a foundation for all those seeking to design engaging user experiences rich in communication and interaction. Combining a handbook on basic principles with case studies, it provides readers with a rich understanding of engagement: extending a welcome, setting the context, making a connection, sharing control, supporting interaction, creating a sense of place, and planning to continue the engagement. Based on research funded by the Society for Technical Communication, the case studies illustrate how designers build community in order to support education, connect kids to community resources, introduce users to other cultures, foster collaboration, encourage activism, and much more. Whatever your motive, if you aim to create engaging user experiences, you will want to explore Designing for User Engagement on the Web.
Designing Health Messages: Approaches from Communication Theory and Public Health Practice
by Edward W. Maibach Dr Roxanne L. ParrottHow do you design an effective message for a health campaign? This book explores this question from both practical and theoretical perspectives. The contributors demonstrate the necessity of basing message design decisions on appropriate theories of human behavior and communication effectiveness by synthesizing and integrating knowledge and insights from theory and research in communication and health behavior change. This book will be an essential aid to designing messages for use in health communication campaigns.
Designing Interactive Worlds With Words: Principles of Writing As Representational Composition
by David S. Kaufer Brian S. ButlerNo two writing situations are exactly the same and skilled writers, like skilled painters, must develop the know-how to represent the objects of their writing as part of a flexible art. This special art of writing lies hidden between grammar--the well-formedness of sentences--and genre--the capacity of texts to perform culturally holistic communicative functions (e.g., the memo, the strategic report, the letter to the editor). Concealed between grammar and genre, this less visible art of writing is what Kaufer and Butler call "representational composition." Texts within this hidden art are best viewed not primarily as grammatical units or as genre functions, but as bearers of design elements stimulating imagistic, narrative, and information-rich worlds, and as an invitation to readers to explore and interact with them. This volume presents a systematic study of the principles that underlie writing as representational composition. Drawing from student models derived from a studio method, the authors use each chapter to present a different aspect of what unfolds--across the course of the book--into a cumulative, interactive, and unified body of representational principles underlying the design of texts. They reveal what makes the textual representations achieved by expert writers worthwhile, and, at the same time, difficult for novice writers to reproduce. Extending the framework of their 1996 volume, Rhetoric and the Arts of Design, into a realm of textual design, this volume will interest students and instructors of writing, rhetoric, and information design.
Designing Magazines: Inside Periodical Design, Redesign, And Branding
by Jandos RothsteinHow does a designer create graphic solutions to the behind-the-scenes editorial challenges at a magazine? Designing Magazines is the complete guide to understanding the inner workings of magazines and their day-to-day management--and a great guide to using that knowledge to create visually stunning, editorially effective magazines, in both new designs and rebranding. Thirty-five experienced editors, designers, and consultants, all at the top of their fields, present their insights on the goals and process of magazine design. Chapters focus on problems faced by designers, ethical considerations, the future of the field, and many more relevant but rarely discussed issues. A look at magazines that have risen above the crowd to achieve special social importance--and how design has been a part of that success--provides additional inspiration for magazine designers everywhere.
Designing Social Interfaces: Principles, Patterns, and Practices for Improving the User Experience (Animal Guide Ser.)
by Christian Crumlish Erin MaloneDesigners, developers, and entrepreneurs today must grapple with creating social interfaces to foster user interaction and community, but grasping the nuances and the building blocks of the digital social experience is much harder than it appears. Now you have help.In the second edition of this practical guide, UX design experts Christian Crumlish and Erin Malone share hard-won insights into what works, what doesn’t, and why. With more than 100 patterns, design principles, and best practices, you’ll learn how to balance opposing forces and grow healthy online communities by co-creating the experience with your users.Understand the overarching principles before applying tactical design patternsCultivate healthy participation and rein in misbehaving usersLearn patterns for adding social components to an existing siteEncourage users to interact with one another, whether it’s one-to-one or many-to-manyUse a rating system to build a social experience around products or servicesOrchestrate collaborative groups and discover the real power of social networksExplore numerous examples of each pattern, with an emphasis on mobile appsLearn how to apply social design patterns to enterprise environments
Designing Switch/Routers: Fundamental Concepts and Design Methods
by James AweyaThis book examines the fundamental concepts and design methods associated with switch/routers. It discusses the main factors that are driving the changing network landscape and propelling the continuous growth in demand for bandwidth and high-performance network devices. Designing Switch/Routers: Fundamental Concepts and Design Methods focuses on the essential concepts that underlie the design of switch/routers in general. This book considers the switch/router as a generic Layer 2 and Layer 3 forwarding device without placing an emphasis on any particular manufacturer’s device. The underlying concepts and design methods are not only positioned to be applicable to generic switch/routers but also to the typical switch/routers seen in the industry. The discussion provides a better insight into the protocols, methods, processes, and tools involved in designing switch/routers. The author discusses the design goals and features switch/router manufacturers consider when designing their products as well as the advanced and value-added features, along with the steps, used to build practical switch/routers. The last two chapters discuss real-world 6 switch/router architectures that employ the concepts and design methods described in the previous chapters. This book provides an introductory level discussion of switch/routers and is written in a style accessible to undergraduate and graduate students, engineers, and researchers in the networking and telecoms industry as well as academics and other industry professionals. The material and discussion are structured to serve as standalone teaching material for networking and telecom courses and/or supplementary material for such courses.
Designing the Conversation: Techniques for Successful Facilitation
by Russ Unger Brad Nunnally Dan WillisFacilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable--until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills you need to communicate effectively and design fully engaging experiences. Learn to take control as Russ Unger, Brad Nunnally, and Dan Willis show you how to use your skills as a facilitator to deftly extract information from different types of people in various scenarios and address any problems and needs that arise along the way. With this book, you will learn how to: Bring together different cross-functional project teams, stakeholders, and clients while balancing their needs, goals, and requirements with those of users Prepare for activities through agenda setting, planning for different types of personalities, and identifying the method of practicing that works best for you Perform group facilitation in workshops, brainstorming sessions, and focus groups Manage individual facilitation activities through interviews, usability testing, sales calls, and mentoring Conduct one-to-many facilitation activities such as presentations, virtual seminars, and lectures Understand how to manage Q & A from audiences of all sizes
Designing the Music Business: Design Culture, Music Video and Virtual Reality (Music Business Research)
by Guy MorrowThis book addresses the neglect of visual creativities and content, and how these are commercialised in the music industries. While musical and visual creativities drive growth, there is a lack of literature relating to the visual side of the music business, which is significant given that the production of meaning and value within this business occurs across a number of textual sites.Popular music is a multimedia, discursive, fluid, and expansive cultural form that, in addition to the music itself, includes album covers; gig and tour posters; music videos; set, stage, and lighting designs; live concert footage; websites; virtual reality/augmented reality technologies; merchandise designs; and other forms of visual content. As a result, it has become impossible to understand the meaning and value of music without considering its relation to these visual components and to the interrelationships between them. Using design culture theory, participant observation, interviews, case studies, and a visual methodology to explore the topic, this research-based book is a valuable study aid for undergraduate and postgraduate students of subjects including the music business, design, arts management, creative and cultural industries studies, business and management studies, and media and communications.
Designing Web APIs with Strapi: Get started with the Strapi headless CMS by building a complete learning management system API
by Khalid Elshafie Mozafar HaiderLeverage the power of Strapi to build self-hosted, customizable, and performant content APIsKey FeaturesDiscover how Strapi can help you build APIs quickly and focus on your products and featuresLearn how to put Strapi into practice by implementing it in real-world scenariosUnderstand how to use Strapi's powerful features to customize your APIsBook DescriptionStrapi is a Node.js-based, flexible, open-source headless CMS with an integrated admin panel that anyone can use and helps save API development time. APIs built with Strapi can be consumed using REST or GraphQL from any client. With this book, you'll take a hands-on approach to exploring the capabilities of the Strapi platform and creating a custom API from scratch.This book will help JavaScript developers to put their knowledge to work by guiding them through building powerful backend APIs. You'll see how to effortlessly create content structures that can be customized according to your needs, and gain insights into how to write, edit, and manage your content seamlessly with Strapi. As you progress through the chapters, you'll discover a wide range of Strapi features, as well as understand how to add complex features to the API such as user authentication, data sorting, and pagination. You'll not only learn how to find and use existing plugins from the open-source community but also build your own plugins with custom functionality with the Strapi plugin API and add them to the admin panel. Finally, you'll learn how to deploy the API to Heroku and AWS.By the end of this book, you'll be able to build powerful, scalable, and secure APIs using Strapi.What you will learnExplore Strapi and understand how it worksDefine content types to build APIs quickly and efficientlyUnderstand authentication and authorization in StrapiCreate production-ready APIs with StrapiDeploy the Strapi API to various environments, including Heroku and AWSUse best practices to run the Strapi API in productionSync permissions to access the API between multiple environmentsWrite basic tests for API utilities as well as the endpointWho this book is forThis book is for backend and frontend JavaScript developers. Experienced API developers will learn a new, fast, and flexible way of building APIs, while frontend developers will be able to take a step toward becoming full-stack developers by learning how to leverage Strapi for building APIs quickly. Basic knowledge of JavaScript and REST API concepts is assumed.
Desinformationsangriffe auf Unternehmen abwehren: Das dunkle Geschäft mit Fake News & Co und wie man sie bekämpft
by Uwe WolffFake News ist für die allermeisten ein Begriff, den sie mit Politik und politischen Kampagnen in Verbindung bringen. Die verheerenden Auswirkungen sind bekannt (Brexit, Trump, AfD) Doch erst jetzt realisieren Unternehmen und Unternehmenslenker, dass auch sie Zielscheibe von Fake News werden können. Die ersten Unternehmen in Deutschland haben diese Desinformationsattacken bereits zu spüren bekommen. Die Folge: Wertverfall des Unternehmens, Aktienabstürze, Reputationsschaden sowie verunsicherte Mitarbeiter, Geschäftspartner und Banken. Die Ziele und Motive der Kommunikationsattacken sind vielfältig: Sie reichen von verärgerten Ex-Mitarbeitern, aggressiven Mitbewerbern bis hin zu Hedge-Fonds, die ein Unternehmen übernahmereif schießen wollen oder auf fallende Aktienwerte wetten. Den modernen Kommunikationsattacken steht ein wirkungsvolles und breit gefächertes Waffenarsenal im Bereich Internet und Social Media zur Verfügung, mit denen sich Fake News in Minutenschnelle Wirksam verbreiten lassen, sodass Unternehmen kaum mehr die Zeit haben, sich dagegen wirkungsvoll zu wehren. Dieses Buch richtet den Blick auf die neue Situation, in der sich die Unternehmen empfinden, und beschreibt die die empfindlichen Stellen. Es erläutert Kommunikationsattacken anhand von Beispielen und liefert zudem eine Handreichung für Unternehmen in Sachen Prävention und Detektion, aber auch im Abwehrkampf gegen gezielte unternehmensschädigende Informationsattacken.
Desirable Literacies: Approaches to Language and Literacy in the Early Years (Published in association with the UKLA)
by Elaine Hallet Jackie MarshWhat are the ways in which young children learn to communicate? Collating their extensive experience of language and literacy in the early years, the contributors explore key aspects of this topic, linking practical ideas for early years settings and classrooms to relevant theory and research. This second edition is updated to take into account important developments in research, policy and practice, and now covers the 0-8 age range. It also addresses developments in new media and the impact this has upon literacy in young children, and offers chapters on new areas which have emerged in recent years, such as multimodality, media literacy, creative arts and literacy. Explored in the book are: - the relationship between play and literacy; - the role environmental print has in early literacy development; - the language and literacy development of young bilinguals; - ideas, suggestions and justifications for the use of poetry; - a two-year research project, funded by Creative Partnerships; and - key issues relating to family literacy.
Destination Gacy: A Cross-Country Journey to Shake the Devil's Hand
by Nancy RommelmannIn 1994, journalist Nancy Rommelmann accompanied Rick Gaez, a 26-year-old pen pal of John Wayne Gacy, on a road trip from Los Angeles to Illinois, to visit the serial killer before his execution. Along the way, she took the moral temperature of people on college campuses, in bars, in churches, asking how they felt about Gacy and his being sentenced to death, for the torture and murder of 33 young men and teenage boys. Shackled in a tiny visiting room on death row, Gacy nevertheless turned on the charm. Chatty, slick, acting the father figure, albeit one who wants to know a little too much about your sex life, Gacy offered his hand and said, &“Ask anything you want—I&’m not ashamed of anything I&’ve ever done.&”
Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing (Routledge Communication Series #Vol. 10)
by Pamela Lutgen-Sandvik Beverly Davenport SypherThis volume provides an in-depth consideration of destructive communication in organizations -- including workplace bullying, racism, stress, and harassment. It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade. Each chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form or ideology, suggests fruitful possibilities for application, and suggests key areas for further study. As such, the book opens a dialogue among communication scholars that explores destructive communication in organizations and addresses the following key components: the central issues and concerns regarding destructive organizational communication, current scholarly contributions to both applied and theoretical understanding of these issues, approaches to integrate applied/experienced and theoretical/conceptual perspectives in ways that inform one another and improve organizational considerations for varied stakeholders, and suggestions for a future research agenda for those interested in ameliorating the destructive side of organizational communication. Overall, the collection provides a basic understanding of the different types of destructive communication in organizations, the processes through which these interactions occur, the consequences to individuals and organizations, and the potential for organizing in more constructive, civil ways. This volume will be an excellent resource for scholars and researcher studying organizational communication, and graduate and advanced undergraduate students in organizational communication. It will also resonate with managers dealing with hostile workplaces, and organizational members trying to understand their current experiences. The book will serve as an excellent textbook for advanced undergraduate and graduate courses in organizational communication.
Destructive Storytelling: Disinformation and the Eurosceptic Myth that Shaped Brexit
by Imke HenkelThis book offers a new approach to understanding disinformation and its destructive impact on the democratic function of the news media. Using the notoriously false reporting of EU policies by the British press as a starting point, it utilises Critical Discourse Analysis to examine the linguistic properties of false news stories and to understand how they function as myth in Roland Barthes’ sense. The disinformation is essential for the impact these news stories had as it provides the simplification which creates the blissful clarity of myth that Barthes described. As myth, the false news stories depoliticised a political argument and naturalised the claim of antagonistic British-European relations. Henkel shows how news stories used disinformation to articulate a Eurosceptic myth of the feisty, witty Briton who stands up against the European bully. Her main argument is that the disinformation contributed to the Brexit vote because, as myth, it transported an ideology. Henkel argues that the Brexit debate and the news reporting that preceded it for decades can be understood as a case study for how political journalism becomes democratically dysfunctional. This book will be of interest to students and scholars of journalism, media and culture, political communication, and Critical Discourse Analysis.
Detectando Emociones: Descubra los poderes del lenguaje corporal
by Danilo H. GomesAprenda a través de este libro, a “detectar” las emociones escondidas en cada gesto humano. Fruto de muchas búsquedas, “Detectando Emociones” es un óptimo libro para quien quiera aprender, de forma rápida e directa, los significados escondidos por atrás de cada movimiento humano. Mas allá de eso también aprenda, a través de la Proxémica, el significado escondido por atrás de la distancia que un individuo permanece en relación con otro durante una simple conversación. Qué tal conocer también las técnicas usadas para descubrir una mentira. Ellas también están presentes en este libro. Aprenda 17 señales sospechosas que revelan una mentira. Esto y mucho más usted encontrará en las páginas de este humilde libro. Ciencia pura, sin complicaciones.
Détecter les émotions: Découvrez les pouvoirs du langage corporel
by Danilo H. GomesLe cerveau est sans aucun doute une machine incroyable et unique, mais il n'était pas programmé pour toujours agir de manière cachée. Même si vous pouvez mémoriser tous les détails de ce livre, soyez très prudent. Pas toujours ce qu'il semble, c'est. Une personne qui reste oisive tout en écoutant ses histoires peut être désintéressée, mais peut aussi être simplement froide. Le contexte dans lequel l'individu est inséré doit toujours être pris en compte. Avoir une bonne observation et interpréter facilement le langage corporel est une compétence dominée par peu et peut être une bonne arme utilisée pour le bien ou le mal.
Detecting Emotions: Discover the powers of body language
by Danilo H. GomesThis book is for anyone with curiosity about reading the body language. It is a description of body reactions during a conversations and how we can read them with their meanings singular. Also, this book is for the ones who want to improve their abilities to help those in need with depression, anxiety and deep sadness. This is the perfect reading for those who feel like getting to know more about this fascinating content.
Detection of False Data Injection Attacks in Smart Grid Cyber-Physical Systems (Wireless Networks)
by Beibei Li Rongxing Lu Gaoxi XiaoThis book discusses cybersecurity issues of smart grid cyber-physical systems, focusing on the detection techniques against false data injection attacks. The authors discuss passive and proactive techniques that combat and mitigate two categories of false data injection attacks, false measurement data injections and false command data injections in smart grid cyber-physical systems. These techniques are easy to follow for either professionals or beginners. With this book, readers can quickly get an overview of this topic and get ideas of new solutions for false data injections in smart grid cyber-physical systems. Readers include researchers, academics, students, and professionals.Presents a comprehensive summary for the detection techniques of false data injection attacks in smart grid cyber-physical systems; Reviews false data injections for either measurement data or command data; Analyzes passive and proactive approaches to smart grid cyber-physical systems.