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The Experience: How to Wow Your Customers and Create a Passionate Workplace
by Lior ArussyA 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' — Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m
The Experience-Centric Organization: How to Win Through Customer Experience
by Simon David ClatworthyIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.Author Simon Clatworthy shows you how to transform your organization into one that aligns your customers’ experiential journey with platforms, organizational structures, and strategic alliances. Rather than treat customer experience as an add-on to product and service design, you’ll discover how experience-centricity can drive the whole organization.Learn the five steps necessary to transform into an experience-centric organizationExplore the underlying structure needed to design and deliver memorable experiencesUnderstand how customers and clients experience products and servicesDevelop experiential DNA as an extension of your brand DNABe proactive by translating cultural trends into experiences
Experience Communication
by Jeff ChildToday’s students are navigating a world in which most of their personal and professional interactions happen over mediated channels, whether through social media, web conferencing software, or distance learning tools. Experience Communication offers an accessible and relatable program built to address the skills students need to communicate effectively in the classroom, online, and in the workplace. <p><p> Experience Communication meets students where they are by foregrounding the core principles of effective communication and encouraging practical applications across scenarios relevant to their everyday lives.
The Experience of Translation: Materiality and Play in Experiential Translation (Creative, Social and Transnational Perspectives on Translation)
by Madeleine CampbellCampbell, Vidal and their contributors expand the notion of translation beyond linguistic, modal and medial borders to embrace posthumanist perspectives through a holistic experiential epistemology which envisions translation as engaged, situated social practice.The first of two volumes, this book focuses on questions of materiality and play. Drawing together contributions on theory, methodology and practice from translators, scholars and practitioners working in the creative and performing arts, this book explores how contemporary, experiential acts of interpretation, mediation and negotiation can serve to bridge social and cultural discontinuities across time and space. These range from ancestral past to digital present, from rural to urban environments across the globe. Experiential translation applies a transdisciplinary lens to problematize views of translation and untranslatability traditionally bound by structuralist frames of reference and the reserve of professional linguistic translation. The chapters in this book apply this experiential lens to understand a pluriverse of creative translation practices where the translator’s subject position in relation to the ‘original’ is transformed by the role of experimentation, creativity and play. This book and its companion volume The Translation of Experience: Cultural Artefacts in Experiential Translation will be of particular interest to translators and arts practitioners, scholars and researchers in the transdisciplinary field of humanities.Funding: This work was supported by UKRI under AHRC Grant AH/V008234/1, awarded to Ricarda Vidal, King’s College London (Principal Investigator) and Madeleine Campbell, University of Edinburgh (Co-Investigator).
Experiences In Public Speaking: An Activity Book for Public Speaking: SPCH 1315 (Sixth Edition)
by Marla D. Chisholm Jackie GanschowExperiences in Public Speaking: An Activity Book for Public Speaking: SPCH 1315 <p><p> Author(s): Marla Chisholm, Jackie Ganschow
Experiences in Translation
by Umberto Eco Alastair McewenIn this book Umberto Eco argues that translation is not about comparing two languages, but about the interpretation of a text in two different languages, thus involving a shift between cultures. An author whose works have appeared in many languages, Eco is also the translator of Gérard de Nerval's Sylvie and Raymond Queneau's Exercices de style from French into Italian. In Experiences in Translation he draws on his substantial practical experience to identify and discuss some central problems of translation. As he convincingly demonstrates, a translation can express an evident deep sense of a text even when violating both lexical and referential faithfulness. Depicting translation as a semiotic task, he uses a wide range of source materials as illustration: the translations of his own and other novels, translations of the dialogue of American films into Italian, and various versions of the Bible. In the second part of his study he deals with translation theories proposed by Jakobson, Steiner, Peirce, and others.Overall, Eco identifies the different types of interpretive acts that count as translation. An enticing new typology emerges, based on his insistence on a common-sense approach and the necessity of taking a critical stance.
Experiencing Accents: A Knight-Thompson Speechwork® Guide for Acting in Accent
by Philip Thompson Tyler Seiple Andrea CabanExperiencing Accents: A Knight-Thompson Speechwork® Guide for Acting in Accent presents a comprehensive and systematic approach to accent acquisition for actors. It lays out an accessible and effective set of tools, exercises, and theoretical frameworks grounded in current linguistic science, as well as more than two decades of teaching, actor training, and coaching developed by Knight-Thompson Speechwork®. This book dismantles the notions that accents exist on a spectrum of good and bad or that "neutral," "general," or "standard" can serve as ideals for speech. By de-centering elitist and authoritarian worldviews, it gives actors a path to mobilize their innate language abilities to acquire any accent, relying on descriptive and experiential knowledge. The innovative approach of the Four Ps – People, Prosody, Posture, and Pronunciation – builds cultural competence that honors accents as they exist in the world, increases the physical and perceptive skills of the actor, and provides a rich variety of applications to encourage fluid and embodied accent performance. Each of the Four Ps are investigated and practiced separately and then synthesized in the art of the performer, allowing actors to address the complexity of acting in accent through a deliberate and sequential layering of skills, rendering the final expression of their technique meticulously accurate and deeply authentic. Organized into fifteen modules to correspond with a typical semester, Experiencing Accents is perfect for Theatre students in voice, speech, and accents courses, along with working actors interested in improving their accent work.
Experiencing Intercultural Communication: An Introduction
by Judith Martin Thomas NakayamaThe sixth edition of Experiencing Intercultural Communication, An Introduction provides students with a framework in which they can begin building their intercultural communication skills. By understanding the complexities of intercultural communication, students will grow in their professional endeavors and personal relationships. The unique backgrounds of coauthors Judith N. Martin, a social scientist, and Thomas K. Nakayama, a critical rhetorician, bring a distinctive perspective to this thought-provoking subject matter. The Connect course for this offering includes SmartBook, an adaptive reading and study experience which guides students to master, recall, and apply key concepts while providing automatically-graded assessments.
Experiencing the World of the Counselor: A Workbook for Counselor Educators and Students
by Edward NeukrugFilled with experiential exercises; vignettes on ethical, professional, and legal issues; self-assessment techniques; and other self-awareness activities, the workbook offers you an opportunity to examine your own life as you weave through the chapters.
Experiential Marketing: A Practical Guide to Interactive Brand Experiences
by Shirra SmilanskyThe immersive brand experience is revolutionizing brand engagement. Experiential Marketing, second edition, cuts through the jargon with clear practical guidelines on how to magnify marketing strategies to a powerful new level. This book emphasizes that experiential marketing is not just about creating a live event. A unique, immersive experience allows businesses to generate a surge of brand engagement, which is amplified immediately by a niche target of consumers through live content sharing and social media streams. This comprehensive second edition of Experiential Marketing pinpoints exactly where this innovative strategy fits in with the current marketing and events climate, including a step-by-step outline to plan, integrate and evaluate its game-changing results. The completely fresh content analyzes the latest industry advances and case studies, including four new chapters on the digital experience and merged realities, plus the experience economy and creative explosion of the 'Pop-Up' phenomenon. Accompanied with a digital toolkit of downloadable resources, this book is essential reading for marketing, business, media and events professionals alike, providing strategic decision makers with a unique competitive advantage in a vibrant new era of marketing strategy.
Experimental Translation: The Work of Translation in the Age of Algorithmic Production (Practice as Research)
by Lily Robert-FoleyThe history and future of an alternative, oppositional translation practice.The threat of machine translation has given way to an alternative, experimental practice of translation that reflects upon and hijacks traditional paradigms. In much the same way that photography initiated a break in artistic practices with the threat of an absolute fidelity to the real, machine translation has paradoxically liberated human translators to err, to diverge, to tamper with the original, blurring creation and imitation with cyborg collage and appropriation. Seven chapters reimagine seven classic &“procedures&” of translation theory and pedagogy: borrowing, calque, literal translation, transposition, modulation, equivalence, and adaptation, updating them for the material political and poetic concerns of the contemporary era. Each chapter combines reflections from translation studies and experimental literature with practical guides, sets of experimental translation &“procedures&” to try at home or abroad, in the classroom, the laboratory, the garden, the dance hall, the city, the kitchen, the library, the shopping center, the supermarket, the train, the bus, the airplane, the post office, on the radio, on your phone, on your computer, and on the internet.
Experimental Writing in Composition: Aesthetics and Pedagogies
by Patricia Suzanne SullivanSullivan unpacks the work of major scholars in composition and rhetoric and their theories on aesthetics, particularly avant-gardism. She also relates the dialectics that shape these aesthetics and sheds new light on both the positive and negative aspects of experimental writing and its attempts to redefine the writing disciplines. Additionally, she shows how current debates over the value of multimedia texts echo earlier arguments that pitted experimental writing against traditional models. Sullivan further articulates the ways that multimedia is and isn’t changing composition pedagogies, and provides insights into resolving these tensions.
Experimenting with Emerging Media Platforms: Field Testing the Future
by Dan PachecoExperimenting with Emerging Media Platforms teaches students in media tracks – journalism, advertising, film, and public relations – how to independently field test and evaluate emerging technologies that could impact how media is produced, consumed, and monetized in the future. Taking a unique trial-and-error approach, the author encourages students to go against their desire for perfection and instead plunge into exercises with the full expectation that they will "fail" many times before they succeed. Through focused assignments, this book provides pointers on how to familiarize oneself with current technology, including extended reality (XR, VR, AR, and MR), open-source coding, photogrammetry, aerial imagery using drones, automation, and artificial intelligence. Readers are invited to create and test their own hypotheses and work outside of their comfort zones to reach conclusions on how a technology could enhance storytelling for a particular audience. Through experimentation guided by workbook exercises, case studies from students and media practitioners, practical tips, and reminders about ethical decision-making, students will learn how to work like explorers and civic hackers to enact change in the media landscape. Readers are invited to share their final field test results online through the book's companion website and social media channels, where the author will post links to further reading, coding templates for simple projects, and short video tutorials. Built around an established course being taught by the author and informed by over 20 years’ experience in media industries, Experimenting with Emerging Media Platforms is essential reading for aspiring media professionals and students undertaking courses such as Emerging Media, Media Innovation, and Media Startups. For additional resources, please see the companion website: www.emergingmediaplatforms.com.
Expert Microsoft Teams Solutions: A guide to Teams architecture and integration for advanced end users and administrators
by Aaron Guilmette Yura Lee Grant Oliasani Angel AvilesWritten by Microsoft engineers, Expert Microsoft Teams Solutions covers in-depth topics in Teams that are not covered elsewhere and explores tasks that customers frequently rely on Microsoft Partners to accomplishKey FeaturesExtend the MS Teams experience with this practical guide from Microsoft's technical specialistsDiscover advanced Teams capabilities such as voice, governance, and Power Platform integrationGet to grips with planning resources for voice integration in TeamsBook DescriptionMicrosoft Teams is designed to improve collaboration and integrate components of SharePoint, Exchange, Power Platform, and voice calling into a single platform. Complete with step-by-step explanations of concepts, practical examples, and architecture guidance, you'll learn how to plan and deploy Teams for your organization. As you progress, you'll explore and understand the Teams platform as a whole, from architecture and collaboration through to apps and voice, with the help of examples. The book approaches Teams not only from an end-user perspective but also from an administrator's point of view. You'll be able to understand the challenges around modernization in your organization relating to adopting, implementing, and administering Teams and tackle them effectively. By helping you realize the potential of Teams as a platform, this book will enable you to set up and deploy Teams solutions, leading to modernization in your organization's chat and voice infrastructure. By the end of this book, you'll be able to design and implement the most important and exciting aspects of Microsoft Teams.What you will learnGain a clear understanding of Microsoft Teams architecture and deployment conceptsBecome well-versed with advanced Teams voice capabilitiesExplore best practices to extend the Teams experience to various apps through collaborationFocus on how to conduct effective meetings, including ad hoc, scheduled, channel, and live eventsIntegrate Power Apps and Power Automate with Microsoft TeamsUnderstand key governance and security concepts in administering Microsoft TeamsWho this book is forThe book is for intermediate-level and experienced Microsoft Teams IT professionals as well as for administrator roles. Intermediate-level knowledge of the Microsoft Teams platform is assumed.
Expert Resume for Computer & Web Jobs
by Louise Kursmark Wendy EnelowFeatures an extensive collection of sample resumes and cover letters for computer, Web, and IT professionals.
Expert Resume for Health-Care Careers
by Wendy Enelow Louise KursmarkDozens of professional resume writers share their secrets or sample resumes, revealing how to start and advance a medical or health care career.
Expert Resume for Teachers and Educators
by Wendy Enelow Louise KursmarkA comprehensive collection of sample resumes and cover letters for teachers and educators written by some of the nation's most acclaimed professional resume writers.
Expert Resumes for Career Changers
by Louise Kursmark Wendy EnelowFeatures a collection of outstanding professionally written resumes designed for people transitioning into a new career.
Expert Resumes for Managers and Executives
by Wendy Enelow Louise KursmarkA vast and varied collection of hundreds of attractive and effective resumes, written by professional resume writers and targeted to front-line, middle management, and upper-management professionals.
Expert Resumes for Military-to-Civilian Transitions
by Louise Kursmark Wendy EnelowShows veterans exactly how to market their skills and experience and translate them into language their resume readers will understand.
Expert Resumes for People Returning to Work
by Wendy Enelow Louise KursmarkA collection of professionally written resumes aimed at anyone who has left work for a period of time and then wanted to return.
Expert Speaker: 5 Steps To Grow Your Business With Public Speaking
by Majeed MogharrebanFor those looking to become a highly-paid speaker who makes a difference, Expert Speaker reveals how to take the stage by being an expert, not the expert. The fastest way to build authority, get one’s name out to the public, and attract premium clients is by public speaking. The truth is, not just any speech will win stages and attract the right clients. In Expert Speaker, ExpertSpeaker.com founder Majeed Mogharreban draws from his ten years of experience as a professional speaker to help readers build their brands, grow their business, and amplify their message in a way that makes a difference. Expert Speaker teaches those who are serious about public speaking what to say to get booked, how to give a speech that builds authority, how to negotiate their speaker fee, and so much more. Majeed walks readers through every aspect of public speaking so they too can amplify their message and take control over the big stage of their career.
Explainable AI Within the Digital Transformation and Cyber Physical Systems: XAI Methods and Applications
by Moamar Sayed-MouchawehThis book presents Explainable Artificial Intelligence (XAI), which aims at producing explainable models that enable human users to understand and appropriately trust the obtained results. The authors discuss the challenges involved in making machine learning-based AI explainable. Firstly, that the explanations must be adapted to different stakeholders (end-users, policy makers, industries, utilities etc.) with different levels of technical knowledge (managers, engineers, technicians, etc.) in different application domains. Secondly, that it is important to develop an evaluation framework and standards in order to measure the effectiveness of the provided explanations at the human and the technical levels. This book gathers research contributions aiming at the development and/or the use of XAI techniques in order to address the aforementioned challenges in different applications such as healthcare, finance, cybersecurity, and document summarization. It allows highlighting the benefits and requirements of using explainable models in different application domains in order to provide guidance to readers to select the most adapted models to their specified problem and conditions.Includes recent developments of the use of Explainable Artificial Intelligence (XAI) in order to address the challenges of digital transition and cyber-physical systems;Provides a textual scientific description of the use of XAI in order to address the challenges of digital transition and cyber-physical systems;Presents examples and case studies in order to increase transparency and understanding of the methodological concepts.
Explainable Machine Learning in Medicine (Synthesis Lectures on Engineering, Science, and Technology)
by Karol Przystalski Rohit M. ThankiThis book covers a variety of advanced communications technologies that can be used to analyze medical data and can be used to diagnose diseases in clinic centers. The book is a primer of methods for medicine, providing an overview of explainable artificial intelligence (AI) techniques that can be applied in different medical challenges. The authors discuss how to select and apply the proper technology depending on the provided data and the analysis desired. Because a variety of data can be used in the medical field, the book explains how to deal with challenges connected with each type. A number of scenarios are introduced that can happen in real-time environments, with each pared with a type of machine learning that can be used to solve it.
Explainable Uncertain Rule-Based Fuzzy Systems
by Jerry M. MendelThe third edition of this textbook presents a further updated approach to fuzzy sets and systems that can model uncertainty — i.e., “type-2” fuzzy sets and systems. The author demonstrates how to overcome the limitations of classical fuzzy sets and systems, enabling a wide range of applications, from time-series forecasting to knowledge mining to classification to control and to explainable AI (XAI). This latest edition again begins by introducing classical (type-1) fuzzy sets and systems, and then explains how they can be modified to handle uncertainty, leading to type-2 fuzzy sets and systems. New material is included about how to obtain fuzzy set word models that are needed for XAI, similarity of fuzzy sets, a quantitative methodology that lets one explain in a simple way why the different kinds of fuzzy systems have the potential for performance improvements over each other, and new parameterizations of membership functions that have the potential for achieving even greater performance for all kinds of fuzzy systems. For hands-on experience, the book provides information on accessing MATLAB, Java, and Python software to complement the content. The book features a full suite of classroom material.