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Management and Visualisation: Seeing Beyond the Strategic (Routledge Focus on Business and Management)
by Gordon FletcherAs organisations of all sizes become increasingly digitalised, a core management challenge remains unresolved. The ability to successfully and sustainably connect the stated vision of an organisation with its strategic plans and, in turn, with the reported reality of day-to-day operations, is largely an elusive ambition, despite the many stated advantages provided by contemporary technologies. In this book, the case is made for visual management as a method of communications, planning, learning and reporting that connects the organisation in a single, meaningful and seamless way. Throughout this book, visual management is theorised around the position that all forms of management documentation are an artefact of human construction and of the organisation itself that reflect learned patterns of activity. The book places visual management as a more intuitive and seamless method of coordinating, learning and communicating across an organisation than more traditional formats of presenting management documents. Consciously assembling the artefacts of an organisation in order to manage it introduces a layer of criticality that encourages reflection and consistency that is often absent from current management practice. The benefits that a visual approach brings to organisational management are an increasing necessity, as machine learning, robotics and process automation remove traditional roles from organisations and necessitate new views on how individuals now fit into a data-informed business. The book contributes to the academic debate regarding resource-based and knowledge-based views of the organisation by advocating a different, more holistic viewpoint and will thus appeal to academics and researchers in this area. It would also benefit students across business disciplines, whilst the practical models and tools offered will benefit directors and managers looking to implement their own visual organisational language.
Management in Minutes
by Philippa AndersonAll the tools you need for management success, this effective, compact guide will enable you to quickly grasp key management concepts and techniques. Contents include: Benchmarking, Branding, Core competition, Empowerment, Leadership, Mergers and acquisitions, Project management and the Supply chain.
Management in Minutes (IN MINUTES)
by Philippa AndersonAll the tools you need for management success, this effective, compact guide will enable you to quickly grasp key management concepts and techniques. Contents include: Benchmarking, Branding, Core competition, Empowerment, Leadership, Mergers and acquisitions, Project management and the Supply chain.
Management kreativitätsintensiver Prozesse
by Stefan Seidel Jörg Becker Werner SchwaderlappKreative, innovative Lösungen für sich ständig ändernde Problemstellungen zu entwickeln ist essentiell wichtig für jedes Unternehmen, jede Branche und damit jede Volkswirtschaft. Am Anfang einer jeden Lösung steht ein Prozess - der kreative Prozess. Nur wer die speziellen Eigenschaften solch kreativer Prozesse kennt und auf den Kontext seiner Unternehmung zu beziehen vermag, ist schlussendlich in der Lage, Kreativität richtig zu managen und damit nachhaltigen Erfolg sicherzustellen. Dieses Buch führt am Beispiel kreativer Branchen, wie der Film- und Fernsehindustrie, in die Natur kreativitätsintensiver Prozesse ein, gibt Managementempfehlungen für den Umgang mit diesen und zeigt Möglichkeiten zur methodischen und softwaretechnischen Unterstützung auf. Im Anschluss werden im Rahmen von Praxisbeiträgen Aspekte von und Erkenntnisse aus der TV-Industrie im Detail diskutiert. Schlussendlich werden gewonnene Erkenntnisse konkret auf weitere Branchen übertragen.
Management of Corporate Communication: From Interpersonal Contacts To External Affairs (Routledge Communication Ser.)
by Robert L. HeathWhereas many organizational communication texts address internal communication processes, few consider the efforts that companies expend to communicate with external stakeholders. Likewise, many texts that concentrate on public relations or advertising consider external communication, but fail to give attention to internal communication. Combining both points of view, this text explains how an entire organization operates through enactments of personnel and external stakeholders. Central to this book is a concern for meaning and its influence on the performance of jobs in response to expectations of co-workers and external publics. The concept of narrative is used to explain how individual and organization performance is the expression of personae that are best when enacted jointly -- in varying degrees of coordination -- to satisfy mutual performance expectations. Narrative explains the power of organizational meaning, interpersonal contacts, group performance, stakeholder negotiation, and internal and external organizational zones of meaning -- assumptions that are shared by people who enact an organization through coordinated efforts.
Management of International Networks: Cost-Effective Strategies for the New Telecom Regulations and Services
by Floris van den BroekEffective management of a communications network can be a difficult and costly activity, and even more so when the network crosses international borders. International network managers face a number of issues that are crucial to strategic decision-making, including the varying telecommunications regulations, operators, and services found within-as
Management of Network Organizations
by Włodzimierz Sroka Štefan HittmárEffective management is crucial to the success of network organizations and can reduce the risk inherently associated with cooperative strategy. This contributed volume addresses the management of network organizations from both theoretical and practical perspectives, as well as an international standpoint in the form of selected cases from various Central European countries. The authors claim that without some type of network management, irrespective of the type of network, it is impossible to effectively compete with other companies and/or networks. As network organizations are representative of a broad range of possible network types, i. e. alliance networks, clusters, outsourcing, and virtual organizations, this book presents various perspectives on the management of network organizations. The book features articles from different scholars who have practical experience in network organizations, written in simple and easy-to-follow language, with a wide application of practical cases. Given its successful combination of theory and practice, together with the nature of the texts presented, the book offers a valuable resource for a broad readership, including scholars, managers and management science students.
Management of Organizational Culture as a Stabilizer of Changes: Organizational Culture Management Dilemmas
by Ibrahiem M. El Emary Anna Brzozowska Dagmara BubelNo enterprise today is proud of being unchanged. Stability is understood more as a sign of stagnation than reliability, and enterprises that do not change and do not evolve are commonly regarded as fossilized. Increasing globalization processes often force today’s enterprises to make organizational changes, but the effectiveness of these processes relies on its organizational culture. This book argues that the problem behind organizational culture is its multilevel structure, including the visible and hidden levels. It addresses difficult questions, such as: Is it better to make thorough, but more painful changes, or to gradually introduce small improvements? It also demonstrates that organizational culture is not a fixed phenomenon: its shaping takes place in stages, and it is essential to take such stages into account in the process of implementing the strategy of an enterprise. Providing a comprehensive insight into "organizational culture" and its relationship to change, this book will be essential reading for professionals involved in business management and IT management throughout the world. Its analyses and suggestions will allow for improved organizational culture and change management in business environments.
Management, Conflict Resolution and Strategy: Coping with Stress at Work (Routledge Studies in Management, Organizations and Society)
by Anna Wziątek-Staśko Magdalena KraczlaManagers are key people in building the success of any organization. Business results depend on their efficiency in the implementation of the power entrusted to them. This efficiency, on the other hand, largely depends on psychosocial competences and personality predispositions. One of the main factors affecting destructively on managers is stress, destroying the level of their motivation to work, the level of commitment and ultimately resulting in premature professional burnout and a significant reduction in the level of efficiency. Ultimately, instead of efficient and motivated specialists, companies are struggling with employees suffering from depression. Exploration of the issue of identifying the sources of stress draws attention to conflict as one of the main research categories that are closely related to the category of stress. It is worth emphasizing that this relationship is two-way: conflict determines the level of stress, stress may determine the scale of conflict situations. This recommended monograph provides the latest knowledge on what contemporary managers use conflict resolution styles and what strategies they choose to deal with in stressful situations. A particular advantage of the study is the presentation of the links between both research categories, which are so paramount nowadays.
Management, Control and Evolution of IP Networks (Wiley-iste Ser.)
by Guy PujolleInternet Protocol (IP) networks have, for a number of years, provided the basis for modern communication channels. However, the control and management of these networks needs to be extended so that the required Quality of Service can be achieved. Information about new generations of IP networks is given, covering the future of pervasive networks (that is, networks that arealways present), Wi-Fi, the control of mobility and improved Quality of Service, sensor networks, inter-vehicle communication and optical networks.
Manager as Negotiator
by David A. LaxThis fine blend of Harvard scholarship and seasoned judgment is really two books in one. The first develops a sophisticated approach to negotiation for executives, attorneys, diplomats -- indeed, for anyone who bargains or studies its challenges. The second offers a new and compelling vision of the successful manager: as a strong, often subtle negotiator, constantly shaping agreements and informal understandings throughout the complex web of relationships in an organization.ons conflict. In such situations, The Manager as Negotiator shows how to creatively further the totality of one's interests, including important relationships -- in a way that Richard Walton, Harvard Business School Professor of Organizational Behavior, describes as "sensitive to the nuances of negotiating in organizations" and "relentless and skillful in making systematic sense of the process." This book differs fundamentally from the recent spate of negotiation handbooks that tend to espouse one of two approaches: the competitive ("Get yours and most of theirs, too") or the cooperative ("Everyone can always win"). Transcending such cynical and naive views, the authors develop a comprehensive approach, based on strategies and tactics for productively managing the tension between the cooperation and competition that are both inherent in bargaining. Based on the authors' extensive experience with hundreds of cases, and peppered with a number of wide-ranging examples, The Manager as Negotiator will be invaluable to novice and experienced negotiators, public and private managers, academics, and anyone who needs to know the state of the art in this important field.
Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)
by James E. Grunig Larissa A. Grunig David M. DozierThis book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis. The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are: * the core or inner sphere of communication excellence -- the knowledge base of the communication department, * the shared expectations of top communicators and senior managers about the function and role of communication, and * the organization's culture -- the larger context that either nurtures or impedes communication excellence. This text also examines communication excellence as demonstrated in specific programs developed for specific publics.
Managerial Communication: Strategies and Applications
by Geraldine E. HynesA Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need in today’s workplace. This book continues to be the market leader due to its strategic approach, solid research base, comprehensive coverage, balanced examination of oral and written communication, and focus on managerial, not entry-level, competencies. In the Sixth Edition, author Geraldine E. Hynes preserves the book’s key strengths while reflecting the realities of the contemporary workplace.
Managerial Communication: Strategies and Applications
by Geraldine E. HynesA Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need in today’s workplace. This book continues to be the market leader due to its strategic approach, solid research base, comprehensive coverage, balanced examination of oral and written communication, and focus on managerial, not entry-level, competencies. In the Sixth Edition, author Geraldine E. Hynes preserves the book’s key strengths while reflecting the realities of the contemporary workplace.
Managerial Communication: Strategies and Applications
by Geraldine E. Hynes Jennifer R. VeltsosA Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book’s strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology.
Managerial Communication: Strategies and Applications
by Geraldine E. Hynes Jennifer R. VeltsosA Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book’s strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology.
Managerial Communication: Strategies and Applications
by Geraldine E. Hynes Jennifer R. VeltsosThe market-leading Managerial Communication: Strategies and Applications equips students with the communication strategies and skills that managers need in today’s workplace. Authors Jennifer R. Veltsos and Geraldine E. Hynes provide a holistic overview of communication supported with a solid research base, and a focus on competencies that lead to managerial and organizational success. The Eighth Edition features new and expanded coverage of timely topics, including remote working, virtual presentations, cultural sensitivity, and crisis communication.
Managerial Communication: Strategies and Applications
by Geraldine E. Hynes Jennifer R. VeltsosThe market-leading Managerial Communication: Strategies and Applications equips students with the communication strategies and skills that managers need in today’s workplace. Authors Jennifer R. Veltsos and Geraldine E. Hynes provide a holistic overview of communication supported with a solid research base, and a focus on competencies that lead to managerial and organizational success. The Eighth Edition features new and expanded coverage of timely topics, including remote working, virtual presentations, cultural sensitivity, and crisis communication.
Managerial Communication: Strategies and Applications
by Geraldine E. Hynes Jennifer R. VeltsosManagerial Communication focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication and focus on managerial competencies, it continues to be the market leader in the field. The Ninth Edition provides coverage of current topics like managing hybrid and virtual teams, ChatGPT and artificial intelligence, and empathic listening.
Managerial Communication: Strategies and Applications
by Geraldine E. Hynes Jennifer R. VeltsosManagerial Communication focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication and focus on managerial competencies, it continues to be the market leader in the field. The Ninth Edition provides coverage of current topics like managing hybrid and virtual teams, ChatGPT and artificial intelligence, and empathic listening.
Managing Across Cultures
by Susan Schneider Jean-Louis Barsoux Günter StahlThis is a book about managing across cultures: the threats and opportunities, the problems and possibilities. Rather than experiencing cultural differences as threats to be overcome or as unfortunate remnants of history to be endured, we challenge the reader to experience and enjoy the richness of cultural differences. Rather than creating a cultural melting pot, we need to design organisations as cultural mosaics in which each element preserves its unique value.
Managing Chinese-African Business Interactions: Growing Intercultural Competence in Organizations (Palgrave Studies in African Leadership)
by Claude-Hélène Mayer Lynette Louw Christian Martin BonessThis book provides deep insights into intercultural collaboration among business partners, employees, managers, and entrepreneurs in Chinese-African professional interactions. It presents cultural and theoretical knowledge on Chinese and African management, leadership, and philosophy. Chinese and African scholars and professionals share their insights into how to address intercultural management challenges proactively and successfully. The cases provide insights into a wide variety of industries and offer actual scenarios studied in governmental, parastatal, and private Chinese-owned organizations in twelve African countries. This book will benefit a broad readership including scholars in employment relations and business management as well as African and Chinese collaborators in academia, government, NGOs and industry.
Managing Classroom Behavior Using Positive Behavior Supports
by Terrance M. Scott Cynthia M. Anderson Peter AlterAn essential how-to guide to positive behavior support in schools, this text focuses on practical strategies for the classroom with step-by-step application examples.
Managing Community Resettlement: Putting Livelihoods First
by Robert GerritsEach year millions of people are displaced from their homes and lands. While international environmental and social performance standards on land access and involuntary resettlement exist, no framework supporting livelihood restoration has been developed. This book provides a framework that will help improve practice for those who are involved in resettlement projects and, crucially, improve the outcomes for the resettlement-affected households and communities. Evidence from the implementation of public- and private-sector-led resettlement projects indicates that livelihood restoration is a persistent shortcoming, if not failure, across these projects. This book addresses this issue by re-characterising the ‘livelihood restoration’ objective as ‘livelihood re-establishment and development’ and proposes a framework for the entire resettlement process that puts livelihood considerations first. The framework enables proactive identification of the potential livelihood challenges associated with each step of the resettlement process (design, planning, execution, monitoring and evaluation), as well as the opportunities that resettlement, project development and induced economic growth create. This book is essential reading for experts in social impact assessment, resettlement specialists, planners, administrators, non-governmental and civil society organisations and students of development studies and social policy.
Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships
by Clive Johnson Jackie KeddyManaging Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint.Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.