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Exploring GPT-3: An unofficial first look at the general-purpose language processing API from OpenAI
by Steve Tingiris Bret KinsellaGet started with GPT-3 and the OpenAI API for natural language processing using JavaScript and PythonKey FeaturesUnderstand the power of potential GPT-3 language models and the risks involvedExplore core GPT-3 use cases such as text generation, classification, and semantic search using engaging examplesPlan and prepare a GPT-3 application for the OpenAI review process required for publishing a live applicationBook DescriptionGenerative Pre-trained Transformer 3 (GPT-3) is a highly advanced language model from OpenAI that can generate written text that is virtually indistinguishable from text written by humans. Whether you have a technical or non-technical background, this book will help you understand and start working with GPT-3 and the OpenAI API. If you want to get hands-on with leveraging artificial intelligence for natural language processing (NLP) tasks, this easy-to-follow book will help you get started. Beginning with a high-level introduction to NLP and GPT-3, the book takes you through practical examples that show how to leverage the OpenAI API and GPT-3 for text generation, classification, and semantic search. You'll explore the capabilities of the OpenAI API and GPT-3 and find out which NLP use cases GPT-3 is best suited for. You'll also learn how to use the API and optimize requests for the best possible results. With examples focusing on the OpenAI Playground and easy-to-follow JavaScript and Python code samples, the book illustrates the possible applications of GPT-3 in production. By the end of this book, you'll understand the best use cases for GPT-3 and how to integrate the OpenAI API in your applications for a wide array of NLP tasks.What you will learnUnderstand what GPT-3 is and how it can be used for various NLP tasksGet a high-level introduction to GPT-3 and the OpenAI APIImplement JavaScript and Python code examples that call the OpenAI APIStructure GPT-3 prompts and options to get the best possible resultsSelect the right GPT-3 engine or model to optimize for speed and cost-efficiencyFind out which use cases would not be suitable for GPT-3Create a GPT-3-powered knowledge base application that follows OpenAI guidelinesWho this book is forExploring GPT-3 is for anyone interested in natural language processing or learning GPT-3 with or without a technical background. Developers, product managers, entrepreneurs, and hobbyists looking to get to grips with NLP, AI, and GPT-3 will find this book useful. Basic computer skills are all you need to get the most out of this book.
Exploring Graphs with Elixir
by Tony HammondData is everywhere - it's just not very well connected, which makes it super hard to relate dataset to dataset. Using graphs as the underlying glue, you can readily join data together and create navigation paths across diverse sets of data. Add Elixir, with its awesome power of concurrency, and you'll soon be mastering data networks. Learn how different graph models can be accessed and used from within Elixir and how you can build a robust semantics overlay on top of graph data structures. We'll start from the basics and examine the main graph paradigms. Get ready to embrace the world of connected data! Graphs provide an intuitive and highly flexible means for organizing and querying huge amounts of loosely coupled data items. These data networks, or graphs in math speak, are typically stored and queried using graph databases. Elixir, with its noted support for fault tolerance and concurrency, stands out as a language eminently suited to processing sparsely connected and distributed datasets. Using Elixir and graph-aware packages in the Elixir ecosystem, you'll easily be able to fit your data to graphs and networks, and gain new information insights. Build a testbed app for comparing native graph data with external graph databases. Develop a set of applications under a single umbrella app to drill down into graph structures. Build graph models in Elixir, and query graph databases of various stripes - using Cypher and Gremlin with property graphs and SPARQL with RDF graphs. Transform data from one graph modeling regime to another. Understand why property graphs are especially good at graph traversal problems, while RDF graphs shine at integrating different semantic models and can scale up to web proportions. Harness the outstanding power of concurrent processing in Elixir to work with distributed graph datasets and manage data at scale. What You Need: To follow along with the book, you should have Elixir 1.10+ installed. The book will guide you through setting up an umbrella application for a graph testbed using a variety of graph databases for which Java SDK 8+ is generally required. Instructions for installing the graph databases are given in an appendix.
Exploring Image Binarization Techniques
by Nabendu Chaki Soharab Hossain Shaikh Khalid SaeedThe book focuses on an image processing technique known as binarization. It provides a comprehensive survey over existing binarization techniques for both document and graphic images. A number of evaluation techniques have been presented for quantitative comparison of different binarization methods. The book provides results obtained comparing a number of standard and widely used binarization algorithms using some standard evaluation metrics. The comparative results presented in tables and charts facilitates understanding the process. In addition to this, the book presents techniques for preparing a reference image which is very much important for quantitative evaluation of the binarization techniques. The results are produced taking image samples from standard image databases.
Exploring Innovation in a Digital World: Cultural and Organizational Challenges (Lecture Notes in Information Systems and Organisation #51)
by Federica Ceci Andrea Prencipe Paolo SpagnolettiInnovation is occurring at a rapid pace in digital work and demands increasing attention from academic scholars. In line with this demand, this book aims to provide an overview of recent advances in studies of innovation and technology in the digital space. The book addresses the cultural elements influencing the diffusion and adoption of digital technologies, the pervasive role of social media, the organizational challenges of digital transformations, and finally specific emerging technologies such as artificial intelligence and distributed ledger technology. The plurality of views offered makes this book particularly relevant to practitioners, academics, and policymakers, and provides an up-to-date view of the latest developments in Information Systems. It gathers a selection of the best papers (double-blind peer-reviewed) presented at the annual conference of the Italian AIS Chapter in October 2020 in Pescara, Italy.
Exploring Intelligent Decision Support Systems: Current State and New Trends (Studies in Computational Intelligence #764)
by Giner Alor-Hernández María del Pilar Salas-Zárate Mario Andrés Paredes-Valverde Rafael Valencia-GarcíaThis book presents innovative and high-quality research regarding advanced decision support systems (DSSs). It describes the foundations, methods, methodologies, models, tools, and techniques for designing, developing, implementing and evaluating advanced DSSs in different fields, including finance, health, emergency management, industry and pollution control. Decision support systems employ artificial intelligence methods to heuristically address problems that are cannot be solved using formal techniques. In this context, technologies such as the Semantic Web, linked data, big data, and machine learning are being applied to provide integrated support for individuals and organizations to make more rational decisions. The book is organized into two parts. The first part covers decision support systems for industry, while the second part presents case studies related to clinical emergency management and pollution control.
Exploring iPad For Dummies
by Galen GrumanGet to know the incredible iPad in a uniquely different Dummies format!The iPad combines the best of your favorite gadgets into one amazing ultraportable touch device. And, thisone-of-a-kind For Dummies guide is your is your ticket for making the most out of your iPad or iPad 2. Thoroughly updated for the third-generation iPad, the new edition of this informative, full-color guide is packed with tidbits, full-color graphics, informative articles, and easy-to-follow step lists. Now that you have a new iPad, get to know it a little better with Exploring iPad For Dummies 2nd Edition.Includes coverage of the third-generation iPad, iPad 2, and the original iPadHelps you get connected, stay in touch with social media, text with iMessage, play slideshows or music, curl up with your favorite e-book, and find the latest and greatest apps for any interestShows you how to get organized with calendars, contacts, and Reminders; take notes; locate where you are or where you're going with Maps; stream content; or go hands-free with DictationAlso covers video-chatting with FaceTime, recording HD videos, and capturing and editing photos on the incredible retina displayYou've got the magic touch for all things iPad with Exploring iPad For Dummies 2nd Edition by your side.
Exploring Language Structure
by Thomas E. PayneDesigned for those beginning to study linguistics, this is a lively introduction to two key aspects of the structure of language: syntax (the structure of sentences) and morphology (the structure of words). It shows students in a step-by-step fashion how to analyze the syntax and morphology of any language, by clearly describing the basic methods and techniques, and providing almost 100 practical exercises based on data from a rich variety of the world's languages. Written in an engaging style and complete with a comprehensive glossary, Exploring Language Structure explains linguistic concepts by using clear analogies from everyday life. It introduces a range of essential topics in syntax and morphology, such as rules, categories, word classes, grammatical relations, multi-clause constructions and typology. Providing a solid foundation in morphology and syntax, this is the perfect introductory text for beginning students, and will fully prepare them for more advanced courses in linguistic analysis.
Exploring LEGO Mindstorms EV3
by Eun Jung ParkThe essential guide to building and programming LEGO EV3 interactive robots, Exploring LEGO Mindstorms: Tools and Techniques for Building and Programming Robots is the complete guide to getting the most out of your LEGO Mindstorms EV3. Written for hobbyists, young builders, and master builders alike, the book walks you through fundamentals of robot design, construction, and programming using the Mindstorms apparatus and LEGO TECHNIC parts. Tap into your creativity with brainstorming techniques, or follow the plans and blueprints provided on the companion website to complete projects ranging from beginner to advanced.The book begins with the basics of the software and EV3 features then lets you get to work quickly by using projects of increasing complexity to illustrate the topics at hand. Plenty of examples are provided throughout every step of the process, and the companion website features a blog where you can gain the insight and advice of other users. Exploring LEGO Mindstorms contains building and programming challenges written by a recognized authority in LEGO robotics curriculum, and is designed to teach you the fundamentals rather than have you follow a "recipe." Get started with robot programming with the starter vehicle, Auto-DriverExplore the features of the EV3 brick, a programmable brick * Design robot's actions using Action Blocks * Incorporate environmental sensors using Infrared, Touch, and Color sensors * Expand the use of data in your program by using data wires with Sensor Blocks * Process data from the sensors using Data Operations Blocks * Using Bluetooth and WiFi with EV3 * Build unique EV3 robots that each presents different functions: the Spy Rabbit, a robot that can react to its surroundings; a Sea Turtle robot, Mr. Turto; the Big Belly Bot, a robot that eats and poops; and a Robotic Puppy Guapo. Discover ideas and practices that will help you to develop your own method of designing and programming EV3 robots. The book also provides extensive programming guidance, from the very basics of block programming through data wiring. You'll learn robotics skills to help with your own creations, and can likely ignite a lasting passion for innovation. Exploring LEGO Mindstorms is the key to unlocking your EV3 potential.
Exploring macOS: A Journey Through the Mac Ecosystem
by Sagar Rastogi Jasdeep SinghIf you are a new to the Apple macOS ecosystem and want to get started using it for your enterprise, this is the book for you. You will learn how to navigate the Mac operating system, including an introduction to macOS and its fundamentals, management settings, reinstallation process, and usability. The book also provides tutorials which can be used for troubleshooting networks, configuration, and to ease Windows users’ transition to the Mac world. Additionally, it provides detailed information about managing Mac devices using Jamf Pro within organizations, as well as basic and advanced automation scripting. By the time you finish Apple Enterprise Management, you will have a detailed understanding of macOS and its functionality, how to manage Mac devices for enterprise use, and the role Jamf Pro plays in managing and securing Mac devices effectively whilse providing a seamless user experience. What You Will Learn Perform administrative tasks on macOS devicesImplement macOS in an enterprise settingUnderstand the differences between various operating systems, particularly macOS and WindowsManage network configuration and its servicesManage Apple macOS devices using Jamf Pro, a stable, robust, and renowned enterprise mobility management toolGet started with Bash (shell) scripting to automate tasks Who Is This Book For: Helpdesk consultants, remote desktop support professionals, system engineers, macOS Apple desktop administrators, enterprise Apple macOS desktop architects, Jamf system engineers, and digital workplace engineers.
Exploring Malicious Hacker Communities: Toward Proactive Cyber-Defense
by Ericsson Marin Mohammed Almukaynizi Soumajyoti Sarkar Eric Nunes Jana Shakarian Paulo ShakarianMalicious hackers utilize the World Wide Web to share knowledge. Analyzing the online communication of these threat actors can help reduce the risk of attacks. This book shifts attention from the defender environment to the attacker environment, offering a new security paradigm of 'proactive cyber threat intelligence' that allows defenders of computer networks to gain a better understanding of their adversaries by analyzing assets, capabilities, and interest of malicious hackers. The authors propose models, techniques, and frameworks based on threat intelligence mined from the heart of the underground cyber world: the malicious hacker communities. They provide insights into the hackers themselves and the groups they form dynamically in the act of exchanging ideas and techniques, buying or selling malware, and exploits. The book covers both methodology - a hybridization of machine learning, artificial intelligence, and social network analysis methods - and the resulting conclusions, detailing how a deep understanding of malicious hacker communities can be the key to designing better attack prediction systems.
Exploring Memory Hierarchy Design with Emerging Memory Technologies
by Guangyu SunThis book equips readers with tools for computer architecture of high performance, low power, and high reliability memory hierarchy in computer systems based on emerging memory technologies, such as STTRAM, PCM, FBDRAM, etc. The techniques described offer advantages of high density, near-zero static power, and immunity to soft errors, which have the potential of overcoming the "memory wall. " The authors discuss memory design from various perspectives: emerging memory technologies are employed in the memory hierarchy with novel architecture modification; hybrid memory structure is introduced to leverage advantages from multiple memory technologies; an analytical model named "Moguls" is introduced to explore quantitatively the optimization design of a memory hierarchy; finally, the vulnerability of the CMPs to radiation-based soft errors is improved by replacing different levels of on-chip memory with STT-RAMs.
Exploring Microsoft Excel's Hidden Treasures: Turbocharge your Excel proficiency with expert tips, automation techniques, and overlooked features
by David RingstromDiscover timesaving features, accessibility and internal control approaches, data integrity improvements, and spreadsheet automation techniques by exploring Excel shortcuts and nuances in Microsoft 365, Excel versions till 2021Key FeaturesGet hands-on experience by carrying out techniques in detailed example workbooksReclaim portions of your day by immediately implementing data integrity and automation featuresIncorporate spreadsheet disaster recovery techniques into your daily workBook DescriptionDavid Ringstrom coined the phrase “Either you work Excel, or it works you!” after observing how many users carry out tasks inefficiently.In this book, you'll learn how to get more done with less effort. This book will enable you to create resilient spreadsheets that are easy for others to use as well, while incorporating spreadsheet disaster preparedness techniques. The time-saving techniques covered in the book include creating custom shortcuts and icons to streamline repetitive tasks, as well as automating them with features such as Tables and Custom Views. You'll see how Conditional Formatting enables you to apply colors, Cell icons, and other formatting on-demand as your data changes. You'll be empowered to protect the integrity of spreadsheets and increase usability by implementing internal controls, and understand how to solve problems with What-If Analysis features. In addition, you'll master new features and functions such as XLOOKUP, Dynamic Array functions, LET and LAMBDA, and Power Query, while learning how to leverage shortcuts and nuances in Excel.By the end of this book, you'll have a broader awareness of how to avoid pitfalls in Excel. You'll be empowered to work more effectively in Excel, having gained a deeper understanding of the frustrating oddities that can arise daily in Excel.What you will learnExplore hidden and overlooked features that will save your timeImplement disaster prevention and recovery techniquesImprove spreadsheet accessibility for all usersBolster data integrity and spreadsheet resilienceCraft code-free custom worksheet functions with LAMBDACreate code-free report automation with Power QueryIntegrate spreadsheet automation techniques with easeWho this book is forThis book is for intermediate to advanced excel users working in diverse roles such as business users, accountants, project managers and business analysts among others. The more time that you spend in excel the more time this book will save you. You will be able to maximize your productivity by learning spreadsheet interactivity, accessibility and automation. This clear step-by-step explanation and detailed example workbook will help you to try out new techniques firsthand and leverage them for your business's advantage in no time.
Exploring Microsoft Office 2007
by Robert T. GrauerExploring has been Prentice Hall's most successful Office Application series of the past 15 years. For Office 2007, Exploring has undergone the most extensive changes in its history, so that it can truly more today's student "beyond the point and click."
Exploring Microsoft Office Excel 2007, Comprehensive Second Edition
by Robert Grauer Judy Scheeren Keith MulberyFor introductory Office Application courses that cover Excel 2007. The goal of the Exploring Series has been to move students beyond the point and click, helping them understand the why and how behind each skill. Students go to college now with a different set of skills than they did 5 years ago. The new edition of Exploring moves students beyond the basics of the software at a faster pace, without sacrificing fundamental skills to ensure that they will be engaged throughout the book.
Exploring Microsoft® SharePoint® 2013: New Features & Functions
by Penelope Coventry<p>Discover what’s new and what’s changed in SharePoint 2013—and begin using these cutting-edge techniques to improve organizational collaboration and effectiveness. Led by a Microsoft MVP for SharePoint, you'll learn how to take advantage of important new features and functionality.</p>
Exploring Minecraft: Ethnographies of Play and Creativity (Palgrave Games in Context)
by Larissa Hjorth Ingrid Richardson Hugh Davies William BalmfordThis book directs critical attention to one of the most ubiquitous and yet under-analyzed games, Minecraft. Drawing on three years of ethnographic fieldwork into mobile games in Australian homes, the authors seek to take Minecraft seriously as a cultural practice. The book examines how Minecraft players engage in a form of gameplay that is uniquely intergenerational, creative, and playful, and which moves ambivalently throughout everyday life. At the intersection of digital media, quotidian literacy, and ethnography, the book situates interdisciplinary debates around mundane play through the lens of Minecraft. Ultimately, Exploring Minecraft seeks to coalesce the discussion between formal and informal learning, fostering new forms of digital media creativity and ethnographic innovation around the analysis of games in everyday life.
Exploring Neural Networks with C#
by Ryszard Tadeusiewicz Rituparna Chaki Nabendu ChakiThe utility of artificial neural network models lies in the fact that they can be used to infer functions from observations making them especially useful in applications where the complexity of data or tasks makes the design of such functions by hand impractical.Exploring Neural Networks with C# presents the important properties of neural networks
Exploring Omnichannel Retailing: Common Expectations and Diverse Realities
by Richard Cuthbertson Wojciech PiotrowiczThis book compiles the current state of knowledge on omnichannel retailing, a new concept in which all sales and interaction channels are considered together, and which aims to deliver a seamless customer experience regardless of the channel. It highlights case studies and examples related to each of the many barriers to an omnichannel approach, demonstrating not just success stories, but also failures. While omnichannel has already been recognized as an emerging retail trend, the articles in this book fill an important gap in research on the topic. Providing readers with essential insights on the omnichannel strategy and its implementation, the book will also stimulate academic discussion on this emerging trend.
Exploring Operations Research with R (Chapman & Hall/CRC Series in Operations Research)
by Jim DugganExploring Operations Research with R shows how the R programming language can be a valuable tool – and way of thinking – which can be successfully applied to the field of operations research (OR). This approach is centred on the idea of the future OR professional as someone who can combine knowledge of key OR techniques (e.g., simulation, linear programming, data science, and network science) with an understanding of R, including tools for data representation, manipulation, and analysis. The core aim of the book is to provide a self-contained introduction to R (both Base R and the tidyverse) and show how this knowledge can be applied to a range of OR challenges in the domains of public health, infectious disease, and energy generation, and thus provide a platform to develop actionable insights to support decision making.Features Can serve as a primary textbook for a comprehensive course in R, with applications in OR Suitable for post-graduate students in OR and data science, with a focus on the computational perspective of OR The text will also be of interest to professional OR practitioners as part of their continuing professional development Linked to a Github repository including code, solutions, data sets, and other ancillary material
Exploring Raspberry Pi: Interfacing to the Real World with Embedded Linux
by Derek MolloyDr. Derek Molloy is a senior lecturer in the School of Electronic Engineering, Faculty of Engineering and Computing, Dublin City University, Ireland. He lectures at undergraduate and postgraduate levels in object-oriented programming with embedded systems, digital and analog electronics, and the Internet of Things. His research contributions have largely been in the fields of computer and machine vision, 3D graphics/visualization, and e-Learning. Derek produces a popular YouTube video series that has introduced millions of people to embedded Linux and digital electronics topics. In 2013, he launched a personal web/blog site that is visited by thousands of people every day, and which integrates his YouTube videos with support materials, source code, and user discussion. In 2015, he published a book on the BeagleBone platform, Exploring BeagleBone: Tools and Techniques for Building with Embedded Linux, which has been very well received. Derek has received several awards for teaching and learning. He was the winner of the 2012 Irish Learning Technology Association (ILTA) national award for Innovation in Teaching and Learning. The award recognizes his learning-by-doing approach to undergraduate engineering education, which utilizes electronic kits and online video content. In 2012, as a result of fervent nominations from his students and peers, he was also awarded the Dublin City University President's Award for Excellence in Teaching and Learning.
Exploring Raspberry Pi: Interfacing to the Real World with Embedded Linux
by Derek MolloyExpand Raspberry Pi capabilities with fundamental engineering principles Exploring Raspberry Pi is the innovators guide to bringing Raspberry Pi to life. This book favors engineering principles over a 'recipe' approach to give you the skills you need to design and build your own projects. You'll understand the fundamental principles in a way that transfers to any type of electronics, electronic modules, or external peripherals, using a "learning by doing" approach that caters to both beginners and experts. The book begins with basic Linux and programming skills, and helps you stock your inventory with common parts and supplies. Next, you'll learn how to make parts work together to achieve the goals of your project, no matter what type of components you use. The companion website provides a full repository that structures all of the code and scripts, along with links to video tutorials and supplementary content that takes you deeper into your project. The Raspberry Pi's most famous feature is its adaptability. It can be used for thousands of electronic applications, and using the Linux OS expands the functionality even more. This book helps you get the most from your Raspberry Pi, but it also gives you the fundamental engineering skills you need to incorporate any electronics into any project. Develop the Linux and programming skills you need to build basic applications Build your inventory of parts so you can always "make it work" Understand interfacing, controlling, and communicating with almost any component Explore advanced applications with video, audio, real-world interactions, and more Be free to adapt and create with Exploring Raspberry Pi.
Exploring Research Frontiers in Contemporary Statistics and Econometrics
by Paul W. Wilson Ingrid Van KeilegomThis book collects contributions written by well-known statisticians and econometricians to acknowledge Léopold Simar's far-reaching scientific impact on Statistics and Econometrics throughout his career. The papers contained herein were presented at a conference in Louvain-la-Neuve in May 2009 in honor of his retirement. The contributions cover a broad variety of issues surrounding frontier estimation, which Léopold Simar has contributed much to over the past two decades, as well as related issues such as semiparametric regression and models for censored data. This book collects contributions written by well-known statisticians and econometricians to acknowledge Léopold Simar's far-reaching scientific impact on Statistics and Econometrics throughout his career. The papers contained herein were presented at a conference in Louvain-la-Neuve in May 2009 in honor of his retirement. The contributions cover a broad variety of issues surrounding frontier estimation, which Léopold Simar has contributed much to over the past two decades, as well as related issues such as semiparametric regression and models for censored data.
Exploring Roguelike Games
by John HarrisSince 1980, in-the-know computer gamers have been enthralled by the unpredictable, random, and incredibly deep gameplay of Rogue and those games inspired by it, known to fans as "roguelikes." For decades, this venerable genre was off the radar of most players and developers for a variety of reasons: deceptively simple graphics (often just text characters), high difficulty, and their demand that a player brings more of themselves to the game than your typical AAA title asks. This book covers many of the most prominent titles and explains in great detail what makes them interesting, the ways to get started playing them, the history of the genre, and more. It includes interviews, playthroughs, and hundreds of screenshots. It is a labor of love: if even a fraction of the author’s enthusiasm for these games gets through these pages to you, then you will enjoy it a great deal. Key Features: Playing tips and strategy for newcomers to the genre Core roguelikes Rogue, Angband, NetHack, Dungeon Crawl Stone Soup, ADOM, and Brogue The "lost roguelikes" Super Rogue and XRogue, and the early RPG dnd for PLATO systems The Japanese console roguelikes Taloon’s Mystery Dungeon and Shiren the Wanderer Lesser-known but extremely interesting games like Larn, DoomRL, HyperRogue, Incursion, and Dungeon Hack "Rogue-ish" games that blur the edges of the genre, including Spelunky, HyperRogue, ToeJam & Earl, Defense of the Oasis, Out There, and Zelda Randomizer Interviews with such developers as Keith Burgun (100 Rogues and Auro), Rodain Joubert (Desktop Dungeons), Josh Ge (Cogmind), Dr. Thomas Biskup (ADOM), and Robin Bandy (devnull public NetHack tournament) An interview regarding Strange Adventures in Infinite Space Design issues of interest to developers and enthusiasts Author Bio: John Harris has bumped around the Internet for more than 20 years. In addition to writing the columns @Play and Pixel Journeys for GameSetWatch and developer interviews for Gamasutra, he has spoken at Roguelike Celebration. John Harris has a MA in English Literature from Georgia Southern University.
Exploring SE for Android
by William Roberts William ConferThis book is intended for developers and engineers with some familiarity of operating system concepts as implemented by Linux. A basic background in C code would be helpful. Their positions range from hobbyists wanting to secure their Android powered creations to OEM engineers building handsets to engineers of emerging areas where Android is seeing growth.
Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings (Lecture Notes in Business Information Processing #377)
by Henriqueta Nóvoa Monica Drăgoicea Niklas KühlThis book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.