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It From Bit or Bit From It?
by Anthony Aguirre Brendan Foster Zeeya MeraliThe essays in this book look at the question of whether physics can be based on information, or ? as John Wheeler phrased it ? whether we can get ?It from Bit'. They are based on the prize-winning essays submitted to the FQXi essay competition of the same name, which drew over 180 entries. The eighteen contributions address topics as diverse as quantum foundations, entropy conservation, nonlinear logic and countable spacetime. Together they provide stimulating reading for all physics aficionados interested in the possible role(s) of information in the laws of nature. The Foundational Questions Institute, FQXi, catalyzes, supports, and disseminates research on questions at the foundations of physics and cosmology, particularly new frontiers and innovative ideas integral to a deep understanding of reality, but unlikely to be supported by conventional funding sources.
IT-gestütztes Ressourcen- und Energiemanagement: Konferenzband zu den 5. BUIS-Tagen
by Volker Wohlgemuth Corinna Lang Jorge Marx GómezIn diesem Tagungsband zu den 5. BUIS-Tagen (15. Tagung der Fachgruppe Betriebliche Umweltinformationssysteme der Gesellschaft für Informatik e.V.) werden aktuelle Themen des IT-gestützte Ressourcen- und Energiemanagements präsentiert mit dem Fokus auf: Green IT und Energieeffizienz, Stoffstrommanagement, Green Production, Green Logistics, Nachhaltigkeitsmanagement und Kommunikation, Green Software sowie Materialeffizienz und Recycling. In der "Students Corner" präsentieren Studierende eigene Lösungsansätze aus Projekten und Abschlußarbeiten.
IT Governance: Guidelines for Directors
by Alan CalderThis book provides practical guidance to help directors and boards master the most important business topic of the information age. It comes with a complimentary eBook version! This important book cuts through the hype that surrounds IT governance to provide directors, executives, managers and professional advisers with clear, pragmatic guidelines for ensuring that IT and the business work together to ensure enterprise success in the highly competitive, global information economy. Aligning IT with the business is a key objective for boards and executives. Organizations with effective IT governance consistently generate better returns for their shareholders than equivalent organizations with ineffective IT governance, and the directors of companies that effectively govern their IT are significantly less exposed to compliance and shareholder challenges than others. It links IT governance to today's corporate governance environment and assesses the corporate impact t
IT Governance: A Pocket Guide
by Alan CalderAll businesses that accept payment cards are prey for hackers. When an attack is exposed - perhaps through a victim disputing fraudulent credit card charges - the target company will be exposed to a harsh and expensive set of repercussions. PCI DSS is designed to ensure that merchants are effectively protecting cardholder data. It recognises that not all merchants may have the technical understanding to identify for themselves the necessary steps and short-circuits to avoid danger. All merchants, and their service providers, should therefore ensure that they comply with PCI DSS, and that they stay compliant.
IT Governance: Implementing Frameworks and Standards for the Corporate Governance of IT
by Alan Calder Steve MoirThis book aims to do two things. The first is to set out for managers, executives and IT professionals the practical steps necessary to meet today's corporate and IT governance requirements. The second is to provide practical guidance on how board executives and IT professionals can navigate and deploy to best corporate and commercial advantage the numerous IT management and IT governance frameworks and standards - particularly ISO/IEC 38500 - that have been published over the course of the last ten years.
IT Governance: An International Guide to Data Security and ISO 27001/ISO 27002 (It Governance Ser.)
by Alan Calder Steve WatkinsFaced with the compliance requirements of increasingly punitive information and privacy-related regulation, as well as the proliferation of complex threats to information security, there is an urgent need for organizations to adopt IT governance best practice. IT Governance is a key international resource for managers in organizations of all sizes and across industries, and deals with the strategic and operational aspects of information security. Now in its seventh edition, the bestselling IT Governance provides guidance for companies looking to protect and enhance their information security management systems (ISMS) and protect themselves against cyber threats. The new edition covers changes in global regulation, particularly GDPR, and updates to standards in the ISO/IEC 27000 family, BS 7799-3:2017 (information security risk management) and the latest standards on auditing. It also includes advice on the development and implementation of an ISMS that will meet the ISO 27001 specification and how sector-specific standards can and should be factored in. With information on risk assessments, compliance, equipment and operations security, controls against malware and asset management, IT Governance is the definitive guide to implementing an effective information security management and governance system.
IT Governance
by Alan Calder Steve WatkinsThe development of IT governance - which recognises the convergence between business practicve and IT management - makes it essential for managers at all levels, and in organizations of all sizes, to understand how best to deal with information security risk. The new edition has been full updated to take account of the latest regulatory and technological developments, including the creation of the International Board for IT Governance Qualifications. IT Governance also includes new material on key international markets - including the UK and the US, Australia and South Africa.
IT Governance
by Steve Watkins Alan CalderFaced with constant and fast-evolving threats to information security and with a growing exposure to cyber risk, managers at all levels and in organizations of all sizes need a robust IT governance system. Now in its sixth edition, the bestselling IT Governance provides best-practice guidance for companies looking to protect and enhance their information security management systems and protect themselves against cyber threats. IT Governance has been fully updated to take account of current cyber security and advanced persistent threats and reflects the latest regulatory and technical developments, including the 2013 updates to ISO27001/ISO27002. Changes for this edition include: Full updates throughout in line with the revised ISO27001 standard and accompanying ISO27002 code of practice for information security controls Full coverage of changes to data-related regulations in different jurisdictions and advice on compliance Guidance on the options for continual improvement models and control frameworks made possible by the new standard New developments in cyber risk and mitigation practices The latest technological developments that affect IT governance and security Guidance on the new information security risk assessment process and treatment requirements Including coverage of key international markets including the UK, North America, the EU and Asia Pacific, IT Governance is the definitive guide to implementing an effective information security management and governance system.
IT Governance and Information Security: Guides, Standards, and Frameworks (Advances in Cybersecurity Management)
by Yassine Maleh Abdelkebir Sahid Mamoun Alazab Mustapha BelaissaouiIT governance seems to be one of the best strategies to optimize IT assets in an economic context dominated by information, innovation, and the race for performance. The multiplication of internal and external data and increased digital management, collaboration, and sharing platforms exposes organizations to ever-growing risks. Understanding the threats, assessing the risks, adapting the organization, selecting and implementing the appropriate controls, and implementing a management system are the activities required to establish proactive security governance that will provide management and customers the assurance of an effective mechanism to manage risks. IT Governance and Information Security: Guides, Standards, and Frameworks is a fundamental resource to discover IT governance and information security. This book focuses on the guides, standards, and maturity frameworks for adopting an efficient IT governance and information security strategy in the organization. It describes numerous case studies from an international perspective and brings together industry standards and research from scientific databases. In this way, this book clearly illustrates the issues, problems, and trends related to the topic while promoting the international perspectives of readers. This book offers comprehensive coverage of the essential topics, including: IT governance guides and practices; IT service management as a key pillar for IT governance; Cloud computing as a key pillar for Agile IT governance; Information security governance and maturity frameworks. In this new book, the authors share their experience to help you navigate today’s dangerous information security terrain and take proactive steps to measure your company’s IT governance and information security maturity and prepare your organization to survive, thrive, and keep your data safe. It aspires to provide a relevant reference for executive managers, CISOs, cybersecurity professionals, engineers, and researchers interested in exploring and implementing efficient IT governance and information security strategies.
IT Governance Bibliography
by Safari Content TeamIT Governance is the control of organizational structures through effective leadership and the hands-on management of organizational policies, processes, and structures that impact information, information-related assets and technology. Fundamentally, IT governance provides guidance to ensure that an information technology organization is performing successfully and that policies, processes and other organizational structures are in place so that essential organizational strategies and objectives are achieved. Organizations with excellent IT governance enjoy improved coordination, communication and alignment of goals throughout the entire enterprise. With effective IT governance, organizations are able to make effective decisions, manage performance and ensure that projects are completed on time and within budget. IT governance also helps to align business and IT strategy while minimizing risk and ensuring that processes comply with industry standards and frameworks. Most of all, IT governance helps organizations improve productivity, quality and achieve success. Follow along in this Safari Books Online bibliography to learn more about all of the IT Governance aspects that have been described here.
IT Governance to Drive High Performance: Lessons from Accenture
by Robert E. KressThis pocket guide provides you with an insider's detailed description of Accenture's IT governance policy and details its governance structure. It will show how effective IT governance links IT strategy and IT decisions to Accenture's business strategy and business priorities. Following the best practices approach set out in this pocket guide will serve as an excellent starting point for any organization with ambitions to achieve high performance. Benefits to business include: *Boost productivity* How hard do you work in other areas of your business to cut costs and improve efficiency? In testing economic times, is the absence of a clear strategy for your business s IT governance still a realistic option? Learning from Accenture s proven approach will enable you to increase your organization's competitiveness over the longer term. * Coordinate your operations * To ensure effective decision-making and align your IT function with your broader business goals, you need to make the structure of your IT governance fit your overall corporate governance structure. That way, you can make your IT work for your business. * Manage change effectively * IT is crucial for realizing the changes you want your business to make. For this reason, you cannot afford to have these changes treated merely as IT projects that have been foisted on the company by the IT department. By bringing top management on board, and giving business leaders a formal role in the IT governance of your organization, you will make the success of any project with an IT component much more likely. * Keep a grip on budgets * The costs of IT projects are notoriously prone to overrun, while some IT development programs have promised more than they ever delivered. The Accenture way of doing business is different. Following the Accenture approach means ensuring that your IT investment is backed by a solid business case, and measuring the return on investment following project completion.
IT in Business: A Manager's Casebook
by D. Targett David Grimshaw Philip Powell'IT in Business: A Manager's Casebook' examines the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick. This incisive exploration of managing processes in IT companies is essential reading for IT managers in 'end-user' businesses who have to deliver strong business benefits from IT. In a climate of rapid and continual change, such contemporary information is invaluable.'IT in Business: A Manager's Casebook' tackles managerial issues using specific case studies such as Tesco, Johnsons News Limited and the Department of Health to illustrate these points.David Targett is the Professor of Information Management at Imperial College Management School, University of London. For eight years, 1990-98, he was the Professor of Information Systems and Director of the Centre for Research into Strategic Information Systems (CRSIS) at the University of Bath. Previously, he was at the London Business School and before becoming an academic he was an industrial engineer in the motor industry.David Grimshaw is Senior Lecturer in Information Systems at Cranfield School of Management and was previously at the University of Leeds and Warwick Business School, University of Warwick. He has wide teaching experience and has taught in Australia, Hong Kong, Malaysia, Portugal, Russia and Singapore. He has ten years' practical experience in information systems and as an independent consultant has advised many companies on strategic information systems planning and on geographical information systems.Philip Powell is Professor of Information Systems at Goldsmiths College, University of London. Prior to this he was Reader in Information Systems and ICAEW Academic Fellow in the Operational Research and Systems Group, and Director of the Information Systems Research Unit at Warwick Business School. Before becoming an academic he worked in insurance, accounting and computing. He has taught in Southampton, Australia and Portugal and held a number of other posts overseas.
IT Induction and Information Security Awareness: A Pocket Guide
by Valerie MaddockIf you want to tackle the problem of information security, you cannot rely on the help of technology alone. Information security breaches tend to occur as a result of human, as well as technological, failings. However, the human factor usually receives far less attention. Training Computer systems are complex, so people who work with them often need to be trained in how to use them correctly. This applies especially to your company s information security. The loss of a memory stick by a careless employee, or the downloading of a file that contains a virus, may be all it takes to cause a security breach. Practical advice This book offers you practical advice on how to develop an IT Induction programme for your staff that can help safeguard your business information. By providing your employees with simple instruction in good IT working practices, and by making sure they know what is expected of them, you can strengthen your company s information security and reduce the risk that your data will be stolen or lost. A sense of responsibility Encouraging good corporate working and a strong sense of responsibility are, the author argues, essential for the protection of your business information. She shows you how to strike the right balance in your approach to staff training, thereby enabling you to provide your employees with an IT Induction that is at once informative and accessible. Benefits to business include: * Reduce the likelihood of a damaging security breach. Putting in place a programme of IT Induction will help ensure that your company s staff are following information security best practice. Educating employees in good IT working practices will help them to avoid the errors that might otherwise put your organisation at risk. * Protect the company s reputation. The damage an information security breach can do to your business goes beyond the initial cost of clearing up the mess. Without proper staff training, the danger is that theft or loss of data will damage your company s reputation. You need to provide your staff with a proper IT Induction in order to preserve good relations with your customers. * Avoid legal complications. IT offers business new, less formal means of communication. Employees write e-mails in a different style from the way they write letters. However, contracts can be made or broken via e-mail, and e-mail correspondence can be cited in litigation. An IT Induction programme will give your staff the appropriate guidance on e-mail communication with the clients or business partners of your company. * Manage employee working practices. Laptop computers and broadband mean that for many employees, the boundaries between work and home are becoming blurred. If you allow your staff to mix and match between working in the office and working from home, you need to make sure they know what they have to do to safeguard your firm s data both inside and outside the office.
IT Infrastructure: Security and Resilience Solutions
by Ralf Süß Yannik SüßEmbark on a comprehensive journey into the intricate world of IT infrastructure, with an in-depth look into the transformational role of secure, private data centers in today's digital era. This exploration uncovers the multi-faceted domains of IaaS, PaaS, and SaaS, examining the primary components of modern IT infrastructure—compute, storage, backup, and beyond. As technology continues to surge forward, cyber threats evolve in tandem, prompting a dire need for reinforced data center security and resilience.This book provides readers with a holistic, layered understanding of IT operations in our interconnected age. You will dive deep into the heart of technological advancements, appreciating the symbiotic relationship between evolving hardware capabilities and the progressive nature of cloud services. You will understand the intricacies of data center design, management, and the strategic role they play amid the growing reliance on both private and public clouds. Asindustries pivot towards a more digital-first approach, this book serves as a guiding star, illuminating the pathways, challenges, and opportunities of the vast IT infrastructure landscape.What You Will LearnTrace the rich history and evolution of data centers over the last 60 yearsGet comprehensive insights into cloud services architecture, from IaaS to SaaSGain in-depth knowledge of data center facilities, infrastructure, and securityKnow best practices in storage provisioning, administration, and cost managementDevelop strategies and tools for ensuring data center security and resilienceUnderstand the multi-faceted world of IT support service in modern digital environmentsWho This Book Is ForIT professionals: from system administrators and network architects to IT managers and data center overseers, plus students and tech enthusiasts seeking deep insights into IT infrastructure
IT Inventory and Resource Management with OCS Inventory NG 1.02
by Barzan Tony AntalThis book closely follows the style of a practical, hands-on "how to" guide on working with OCS Inventory NG. The step-by-step approach, coupled with the use of visual aids, clear instructions, and real-world examples, makes it a fast-paced book. Upon the completion of this book, you will have the necessary skill set, know-how, and confidence to implement OCS Inventory NG to meet the demanding asset management needs of any organization. Then you can carry on using the book as reference material. This book targets an audience of system administrators and IT professionals who are required to implement, configure, customize, and work with IT Inventory and Asset Management solutions. The book does not presume any prior knowledge of inventory management, just a solid grasp of the server/client model and familiarity with the chosen operating system along with the necessary web server and database server terminologies. Anyone with an interest in inventorying IT assets and solving real-world resource management dilemmas will enjoy this book.
IT-Investitionen verstehen und bewerten: Betriebswirtschaftliches und organisationspsychologisches Grundwissen für Kleinunternehmen
by Oliver Marz Mayte Baum Peter Schimitzek Eckart KramerDieses Buch richtet sich an Klein- und Kleinstunternehmen, die die Einführung eines Warenwirtschafts- oder Enterprise-Resource-Planning-Systems planen und ihre Prozesse erfolgreich digitalisieren wollen. Es bietet Unterstützung bei der Erstellung einer wirtschaftlichen Bewertung, um den Nutzenbeitrag der Investition deutlich und selbstständig herausstellen zu können. Neben den wirtschaftlichen Grundlagen bietet das Buch Einblicke in die organisatorischen und psychologischen Herausforderungen, die den Prozess der Einführung und Nutzung begleiten. Zudem werden vor allem motivationspsychologische Grundlagen betrachtet, die gleichermaßen die Geschäftsführung und Mitarbeiter betreffen.
IT Investment: Making a Business Case (Computer Weekly Professional Ser.)
by Dan Remenyi Michael Sherwood-SmithFrequently not enough attention is given to producing a comprehensive business case or to producing an economic justification for an information systems investment. In fact many organizations are not clear as to what constitutes a sound business case and how to go about producing one. This Professional level book for the Computer Weekly Professional Series will show how to go about justification for I.T. spend. This book is designed for all those who are involved in the decision to invest in information systems. This book is especially relevant to senior business executives, senior financial managers and IT executives. Business consultants, computer and corporate advisors will also find the ideas and material addressed in this text of particular benefit as will anyone involved in corporate and strategic planning.In addition, senior students such as those working towards their MBAs will find this book of use.A business case is a statement or a series of statements that demonstrate the economic value of a particular intervention, a course of action or a specific investment. A business case is not simply a financial forecast of the hardware and software costs and the expected benefits. A business case for an information systems investment involves a comprehensive understanding of both the likely resources as well as the business drivers which will assist business managers improve their performance and thereby obtain a stream of benefits from the investment.In general there are approximately six steps in producing a business case for an information systems investment.1. Determine the high-level business outcomes that will be clearly and comprehensively expressed as a set of opportunities the organization can take advantage of, or problems that need to be rectified.2. Identify the corporate critical success factors that will be supported or enhanced by the operation of the completed information systems project or investment.3. Create a list of specific and detailed outcomes or benefits, their appropriate metrics, measuring methods and responsibility points that are represented by the stakeholders.4. Quantify the contribution made by the outcomes, which requires associating numbers or benefit values with outcomes where this is possible.5. Highlight the risks associated with the project.Fundamental to this new approach to developing a business case for information systems investment is the fact that it incorporates much more than the financial numbers which are typically found in the standard approach to a feasibility study. This approach looks behind the financial numbers to the improvements in business performance which are facilitated by information systems and which are the real drivers of the benefits. Furthermore, this approach to developing a business case allows the organization to manage the process so that the required results are achieved.
IT-Lösungen auf Basis von SysML und UML: Anwendungsentwicklung mit Eclipse UML Designer und Eclipse Papyrus
by Eric A. NyamsiDas Buch fokussiert auf Eclipse UML Designer und Eclipse Papyrus in Bezug auf Erstellen und Visualisierung von UML- und SysML-Diagrammen im Bereich der Stromversorgung. Die visuellen Modellierungs-Entwicklungsumgebungen UML Designer (Obeo Designer) und Papyrus werden dargestellt
IT-Lösungen auf Basis von SysML und UML: Anwendungsentwicklung mit Eclipse UML Designer und Eclipse Papyrus
by Eric A. NyamsiDas Buch fokussiert auf Eclipse-UML-Designer und Eclipse Papyrus in Bezug auf Erstellen und Visualisierung von UML- und SysML-Diagrammen im Bereich der Energietechnik. Die visuellen Modellierungs-Entwicklungsumgebungen UML-Designer (Obeo-Designer) und Papyrus werden dargestellt. Neue Features von Java 16–19 und C++20 werden zum Ermöglichen der Programmierung der Anwendungen für die Energiebranche mittels des Konzepts „Modelling4Programming“ oder „M4P“ erläutert. Jakarta-EE-Platform (Version 9.1) wird zum Erstellen von Enterprise-Anwendungen mithilfe eines Applikationsservers wie Glassfish (Version 6.2.5) dargestellt.
IT Maintenance: Applied Project Management
by Michael F. Malinoski PMPIT Maintenance: Applied Project Management modifies project management best practices to improve how IT system maintenance is managed. By taking a fresh look at increasing value and quality of system maintenance in a straightforward and practical way, this book helps readers understand how to apply modified project management best practices. From IT maintenance managers, project managers, and team members to CIOs, readers will: • Discover cost savings associated with reducing staff Improve reporting status and metrics •Build greater customer satisfaction Learn how to perform work consistently • Decrease staff stress level by stabilizing expectations •Streamline team operations •Decrease the manager's ongoing workload PLUS! This practical reference is organized by process groups similar to the PMBOK® — providing you with applied step-by-step guidance.
IT Management: The art of managing IT based on a solid framework leveraging the company´s political ecosystem
by Lionel Pilorget Thomas SchellThis book focuses on the art of managing IT. A simple and robust framework is proposed to describe and to structure the essential elements of IT management. The authors pay particular attention to didactic aspects in order to facilitate the retention of models presented as well as to promote reflection on the subjects introduced. Thanks to a concentrate of good practices, each company will rapidly be in a position to build their proper IT ecosystem.
IT-Management: Die Kunst des IT-Managements auf der Grundlage eines soliden Rahmens, der das politische Ökosystem des Unternehmens wirksam unterstützt
by Lionel Pilorget Thomas SchellDieses Buch befasst sich mit der Kunst des IT-Managements. Es wird ein einfacher und robuster Rahmen vorgeschlagen, um die wesentlichen Elemente des IT-Managements zu beschreiben und zu strukturieren. Die Autoren legen besonderes Augenmerk auf didaktische Aspekte, um das Behalten der vorgestellten Modelle zu erleichtern und das Nachdenken über die vorgestellten Themen zu fördern. Dank eines Konzentrats an bewährten Praktiken wird jedes Unternehmen schnell in der Lage sein, sein eigenes IT-Ökosystem aufzubauen.
IT Management in the Digital Age: A Roadmap For The It Department Of The Future (Management for Professionals)
by Nils Urbach Frederik AhlemannThis book examines the massive changes currently taking place in the business world and commonly known under the label “digitalization.” In addition, it describes the significant impacts of technological innovations on processes, products, services and business models. The digital transformation resulting from these developments leads to disruption for many enterprises and industries. While for many years, IT departments mainly concentrated on fulfilling the requirements of business departments effectively and efficiently by means of high-quality IT services and operations, today’s IT departments are increasingly expected to actively co-design and co-create the enterprise. This book describes how information technology enables innovation for businesses, and how IT departments can proactively and in a timely manner collaborate with the business departments of their corporation to leverage these innovations. It also delineates the implications of digitalization for the structures, processes and people in today’s IT departments. IT leaders and managers who are responsible for corporate IT, as well as practice-oriented researchers, will find valuable inspirations and guidance in this book, the central mission of which is to encourage and enable a more proactive role for IT in the digital transformation processes."This book demonstrates the impact of digital transformation on IT organizations and their management. It also presents potential risks for technology availability, security and data protection. The authors develop a vision of what IT management should look like in ten years if it is to continue playing an important role in the company. The book seeks to motivate IT executives and managers with IT responsibility to actively adapt their thinking and their IT organizations before they are forced to react to external pressure. Definitely worth reading!" Sven Kreimendahl, Director Business Technology Services, Campana & Schott
IT-Operations in der Transformation: Zukunftsweisende IT-Betriebsmodelle zwischen „Hey Joe“ und „NoOps“ (Edition HMD)
by Hans-Peter Fröschle Ralf Oestereich Nikolaus SchmidtDie zunehmende Digitalisierung aller Lebensbereiche bedeutet für die Unternehmen, dass die IT sich mehr und mehr von einer betrieblichen Unterstützungsfunktion zu einem zentralen Wertschöpfungsprozess wandelt. Damit ist es erforderlich, dass die IT nach ähnlichen Prinzipien wie die Kernprozesse der Unternehmen funktioniert. Neben den bisherigen Anforderungen nach Stabilität, Sicherheit, kostenoptimaler und zuverlässiger Betrieb wird eine hohe Innovationsfähigkeit und hohe Veränderungsgeschwindigkeit vorausgesetzt.Die Konsequenzen sind bereits heute in vielen IT-Organisationen sichtbar:Innovative Anwendungen künstlicher Intelligenz bzw. selbstlernender Systeme werden als Enabler für Automatisierung eingesetzt.Agile Vorgehensweisen aus der Softwareentwicklung finden Einzug im IT-Projektmanagement, IT-Betrieb und Support. Zur Gewährleistung von IT-Qualität und Anpassungsgeschwindigkeit werden bisherige Bereichsgrenzen in Frage gestellt. So werden in vielen IT-Organisationen mit DevOps die Abteilungsgrenzen zwischen Entwicklung (Dev) und Betrieb (Ops) überwunden.Herkömmlich Architekturen und Betriebsmodelle werden durch Cloud-basierte Lösungen ersetzt. Damit verbunden sind aufbau- und ablauforganisatorischen Regelungen zur Bereitstellung und Verwaltung von Cloud-Lösungen und -Services. Während die Bedeutung eines hochverfügbaren, flexiblen IT-Betriebs damit steigt, verändern sich deren Aufgaben und Verantwortung grundlegend: Der eigentliche Betrieb der IT rückt in den Hintergrund Gefordert ist eine Steuerung der Anbieter und Partner in einem Multi-Sourcing-Umfeld.Vor diesem Hintergrund stellt sich auch die Frage, inwieweit etablierte Entwicklungs- und Betriebs-Frameworks für die Bewältigung der Anforderungen genutzt werden können.
IT Outsourcing Contracts: A Legal and Practical Guide
by Jimmy DesaiThis book provides an overview of the IT outsourcing relationshipand life cycle. The process begins with an organizationconsidering whether or not IT outsourcing would be of benefit andthen the issues which would need to be considered in order toanswer this question accurately are discussed. If an organizationbelieves that an IT outsourcing deal could be of benefit, it willthen need to choose a suitable supplier to perform its IToutsourcing. The issues to consider regarding an IT supplier arealso set out in this book. Having selected an IT supplier, anorganization will then need to agree key terms (includingidentifying and agreeing any contentious issues which are so-called deal breakers). Agreeing the IT outsourcing contract isnot the end but the start of the IT outsourcing relationship andthis relationship will need to be managed and developed over thecourse of the contract. Sooner or later the IT outsourcingarrangement will have to come to an end and so an exit plan willneed to be formulated and implemented. This life cycle needs tobe fully understood by anyone involved in this kind of IToutsourcing transaction and this book provides useful informationabout this life cycle.