- Table View
- List View
Service Placement in Ad Hoc Networks
by Georg Wittenburg Jochen SchillerService provisioning in ad hoc networks is challenging given the difficulties of communicating over a wireless channel and the potential heterogeneity and mobility of the devices that form the network. Service placement is the process of selecting an optimal set of nodes to host the implementation of a service in light of a given service demand and network topology. The key advantage of active service placement in ad hoc networks is that it allows for the service configuration to be adapted continuously at run time. Service Placement in Ad Hoc Networks proposes the SPi service placement framework as a novel approach to service placement in ad hoc networks. The SPi framework takes advantage of the interdependencies between service placement, service discovery and the routing of service requests to minimize signaling overhead. The work also proposes the Graph Cost / Single Instance and the Graph Cost / Multiple Instances placement algorithms.
Service Quality of Cloud-Based Applications
by Eric Bauer Randee AdamsThis book explains why applications running on cloud might not deliver the same service reliability, availability, latency and overall quality to end users as they do when the applications are running on traditional (non-virtualized, non-cloud) configurations, and explains what can be done to mitigate that risk.
Service Research and Innovation
by Joseph G. Davis Haluk Demirkan Hamid R. Motahari-NezhadThis book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013. Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidisciplinary in scope and cover strategic, organizational, and technological dimensions, ranging from purely conceptual to concrete implementations and testing of service-related technological platforms. Taken together, these papers provide a snapshot of the critical concerns and developments in service-related research and cover some of the key areas of research focus.
Service Research and Innovation: 7th Australian Symposium, ASSRI 2018, Sydney, NSW, Australia, September 6, 2018, and Wollongong, NSW, Australia, December 14, 2018, Revised Selected Papers (Lecture Notes in Business Information Processing #367)
by Ho-Pun Lam Sajib MistryThis book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI 2018. The conference was held in two parts on September 6, 2018, in Sydney, Australia, and on December 14, 2018, in Wollongong, Australia. The 9 full and 2 short papers included in this volume were carefully reviewed and selected from a total of 26 submissions, covering a variety of topics related to service-oriented computing and service science. The book also includes 3 keynote papers.
Service Research and Innovation: 5th And 6th Australasian Symposium, Assri 2015 And Assri 2017, Sydney, Nsw, Australia, November 2-3, 2015, And October 19-20, 2017, Revised Selected Papers (Lecture Notes In Business Information Processing #234)
by Wei Emma Zhang Hai Dong Amin Beheshti Mustafa HashmiThis book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI, held in Sydney Australia.The 11 full papers presented from ASSRI 2017, which took place during October 19-20, 2017, were carefully reviewed and selected from 26 submissions. The volume also contains 3 papers from ASSRI 2015, which took place during November 2-3, 2015, and one invited paper on the software development processes.The papers were organized in topical sections named: invited talk; modelling; design; quality; social, and application.
Service Robotics within the Digital Home
by Ignacio González Alonso Mercedes Fernández José M. Maestre María del García FuenteThis book provides the reader with a clear and precise description of robotics and other systems for home automation currently on the market, and discusses their interoperability and perspectives for the near future. It shows the different standards and the development platforms used by the main service robots in an international environment. This volume provides a scientific basis for the user who is looking for the best option to suit his or her needs from the available alternatives to integrate modern technology in the digital home.
Service Robots
by Rolf Dieter Schraft Gernot SchmiererThe copious photographs in this book lavishly illustrate the current and future applications for robots in a wide scope of fields such as entertainment, medicine, space exploration, underwater navigation, and many more. Everyone from professional roboticists to amateur robot and technology enthusiasts will find this book fascinating.
Service Science: CCF 17th International Conference, ICSS 2024, Hong Kong, China, May 11–12, 2024, Revised Selected Papers (Communications in Computer and Information Science #2175)
by Jianping Wang Xuanzhe Liu Bin XiaoThis book constitutes of the revised selected papers presented at the CCF 17th International Conference on Service Science, ICSS 2024, held in Hong Kong, China, in May 11–12, 2024. The 12 full papers and 2 short papers presented here were carefully reviewed and selected from 21 submissions. These papers have been categorized into the following sections: Cloud service and Edge service; Knowledge-inspired service; Trustworthy services & Service application.
Service Science: CCF 16th International Conference, ICSS 2023, Harbin, China, May 13–14, 2023, Revised Selected Papers (Communications in Computer and Information Science #1844)
by Zhongjie Wang Shangguang Wang Hanchuan XuThis book constitutes selected papers presented at the 16th International Conference on Service Science, ICSS 2023, held in Harbin, China, in May 2023. The 36 full papers and 2 short papers presented were thoroughly reviewed and selected from the 71 submissions. They are organized in the following topical sections: serverless edge computing; edge services reliability; intelligent services; service application; knowledge-inspired service; service ecosystem; graph-based service optimization; AI-inspired service optimization.
Service Systems
by Jorge Cardoso Ricardo Lopes Geert PoelsThis SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.
Service Worker Development Cookbook
by Sean AmarasingheBuild highly available and performant native web applications that seamlessly integrate with third-party APIs About This Book * Get straight into the action with step-by-step recipes that show you how to put Service Workers to work * Find out what Service Workers can do for your app, then do it! * Get the first in-depth look at this important new feature for web developers Who This Book Is For Web developers, mobile application developers, and software engineers with any level of knowledge can use this book. You should be familiar with JavaScript and HTML. What You Will Learn * Display a custom offline page * Cache critical resources for offline use * Implement offline Google Analytics * Get network responses offline * Implement push notifications * Improve performance of your app In Detail It would be nice to have web apps that work offline and send push notifications. This is now possible with Service Workers, which can add native-like functionality to your web apps without requiring a download. This book will get your mobile and web apps functioning without Internet connectivity, improve performance and network interaction in order to increase the level of availability, and show you how to build performant applications that seamlessly integrate with third-party APIs. We'll show you how to add Service Worker functionality to web apps and sites, access offline content through basic and advanced techniques, and build powerful interactive system notifications. We'll also teach you about cache functionality and assets to provide immediate load even over narrow connections. We conclude by giving you various tips to improve app performance, including the background sync technique. By the end of this book, you'll know build high performing and faster web and mobile applications with Service Workers. Style and approach This book provides lots of task-oriented, practical, and inspiring ways to put Service Workers to work. Step-by-step instructions will guide you through every task.
ServiceDesk Plus 8.x Essentials
by Ankush AgarwalThis is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.
ServiceNow Application Development
by Sagar GuptaDevelop and extend efficient cloud-native applications with ServiceNow About This Book • Build and customize your apps and workflows to suit your organization's requirements • Perform in-depth application development from designing forms to writing business rules, client-scripts, and workflows • Comprehensive guide to the end-to-end implementation of designing and extending apps with ServiceNow Who This Book Is For If you are a ServiceNow administrator and developer and need to build and customize your service management solution (apps and workflows) with ServiceNow, then this book is for you. What You Will Learn • Customize the ServiceNow dashboard to meet your business requirements • Use Administration and Security Controls to add roles and ensure proper access • Manage tables and columns using data dictionaries • Learn how application scopes are defined within ServiceNow • Configure different types of table to design your application • Start using the different types of scripting options available in ServiceNow • Design and create workflows for task tables • Use debugging techniques available in ServiceNow to easily resolve script-related issues • Run scripts at regular time intervals using the Scheduled Script Execution module In Detail ServiceNow provides service management for every department in the enterprise, including IT, Human Resources, Facilities, Field Service, and more. This book focuses on all the steps required to develop apps and workflows for any of your business requirements using ServiceNow. You will start with the first module, which covers the basics of ServiceNow and how applications are structured; how you can customize the dashboard as required; and also how to create users. After you get used to the dashboard, you will move on to the next module, Applications and Tables, where you will learn about working with different tables and how you can create a scope other than the global scope for your application. The next module is Scripting and APIs, where you will learn Scripting in ServiceNow and use powerful APIs to develop applications. The final module, Administration Essentials, covers debugging, advanced database features, and scheduled script creation. By the end of the book you will have mastered creating organized and customer-friendly applications Style and approach A step-by-step tutorial to designing applications and workflows with ServiceNow
ServiceNow Automation: Automate complex processes with ServiceNow to achieve streamlined delivery
by Poonam Sukhwani Ashish Rudra SrivastavaThe only book you need by your side when automating ServiceNow within your IT organization. Key Features Discover how to automate complex tasks on remote computers quickly and reliably. Learn how to fully utilize the skills and knowledge of your entire organization without increasing costs or labor. Master the skills needed to run orchestration-specific workflow activities with ServiceNow Book Description ServiceNow helps organizations create a modern work environment by making daily activities service-oriented and streamlining the delivery and management of services. Automating these processes and tasks remains at the heart of what ServiceNow does and learning how to automate ServiceNow is critical in putting enterprise-level service management to work. This book shows exactly how IT organizations can automate complex tasks on remote computers quickly and in a secure manner. We will cover various facets of automation and take a multi-system approach with examples ranging from VMware, Amazon EC2, and Active Directory to configuring Puppet and Chef automation. What you will learn Understand the Importance and the power of automation. Replace unstructured work patterns with intelligent workflows. Identify the components of the ServiceNow user interface. Learn to automate and align business service workflows across the organization in support of the core mission. Perform an objective-based analysis that delivers a business case presenting the costs and benefits associated with migrating from legacy solutions to ServiceNowWho this book is for ServiceNow system administrators who would like to automate their processes. Some experience building workflows in ServiceNow is expected. ServiceNow scripting or equivalent knowledge would be helpful.
ServiceNow Cookbook
by Ashish SrivastavaThis book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It’s advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed.
ServiceNow Cookbook.: Manage and automate your workflow for efficient IT service management
by Ashish Rudra Srivastava John BenedettiOver 60 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently Key Features One-stop solutions to all the problems encountered while using ServiceNow Covers all the pillars of ServiceNow platform, that is, ITSM, ITOM, and so on Explore new and trending features such as ServiceNow cloud integration and end-to-end security Book Description ServiceNow is the ideal platform from which to create enterprise-level applications, giving both requesters and fulfillers better visibility and access to a process. With this book, we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with core configuration and management tasks, this book will help you build data-driven apps and also explores development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, you will build/design data-driven apps where you will learn to implement the new Automated Testing framework. You will also be guided through creating various tasks from workflows and how to make the most of workflow utilities available in ServiceNow. Following this, you will learn about Service Portal (new with Helsinki) where you will learn how to configure the portal and how to perform integrations with different cloud platforms, along with tips and tricks on using the portal effectively. Finally, you will learn to use paid plugins such as Discovery, Orchestration, and Service Mapping. By the end of this book, you will have acquired immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. What you will learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Use ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with the outside world by getting into client and server scripting Start using the Service Portal to easily create portals for end users Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per requirements Who this book is for If you are an IT professional or an administrator with some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow, then this book is for you. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed.
ServiceNow for Architects and Project Leaders: A complete guide to driving innovation, creating value, and making an impact with ServiceNow
by Roy Justus David ZhaoGain insight and strategic advice for driving value in your organization with this practical guide that condenses a decade of ServiceNow wisdom into the must-know essentials for impactful deploymentsKey FeaturesFocus on what to do when shaping and leading a ServiceNow journeyExplore strategies for making your projects impactful and valuableGuidance for leaders at every level to maximize return on their investments in ServiceNowBook DescriptionServiceNow is the leading enterprise service management platform that enables the effective management of services in a modern enterprise.In this book, you'll learn how to avoid pitfalls that can challenge value realization, where to focus, how to balance tradeoffs, and how to get buy-in for complex decisions. You'll understand the key drivers of value in ServiceNow implementation and how to structure your program for successful delivery. Moving ahead, you'll get practical guidance on the methods and considerations in securely using ServiceNow. You'll also learn how to set up a multi-instance environment including best practices, patterns and alternatives in the use and maintenance of a multi-instance pipeline. Later chapters cover methods and approaches to design processes that deliver optimal ROI. Further, you'll receive tips for designing technical standards, designing for scale, ensuring maintainability, and building a supportable instance. Finally, you'll focus on the innovative possibilities that can be unlocked in a ServiceNow journey which will help you to manage uncertainty and claim the value of being an early adopter.By the end of this book, you'll be prepared to lead or support a ServiceNow implementation with confidence that you're bringing not only a solution but also making an impact in your organization.What you will learnUnderstand the key drivers of value in ServiceNow implementationStructure your ServiceNow programs for successful deliveryDiscover methods and tools for securely using ServiceNowSet up a multi-instance environment with best practices and patternsArchitect and lead the deployment of AI capabilities in ServiceNowBuild innovative experiences using NLU, virtual agents and the Now Experience FrameworkWho this book is forThis book is for architects, consultants and project leaders looking to drive value by applying ServiceNow effectively and efficiently. Platform administration or development experience is useful but not necessary to get the most out of this book. However, some familiarity with the modules and features of ServiceNow is expected.
ServiceNow IT Operations Management
by Ajay GuggillaThe book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM.
Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology
by Yuriko Sawatani Takashi Maeno Tatsunori HaraThis book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.
Serviceology for Services: Selected papers of the 1st International Conference of Serviceology (Communications In Computer And Information Science Ser. #1189)
by Masaaki Mochimaru Kanji Ueda Takeshi TakenakaServices are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.
Serviceology for Services: 7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings (Communications in Computer and Information Science #1189)
by Takeshi Takenaka Spring Han Chieko MinamiThis book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology
by Yuriko Sawatani Takeshi Takenaka James Spohrer Stephen KwanServices are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues.This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.
Services – SERVICES 2018: 14th World Congress, Held as Part of the Services Conference Federation, SCF 2018, Seattle, WA, USA, June 25–30, 2018, Proceedings (Lecture Notes in Computer Science #10975)
by Alvin Yang Siva Kantamneni Ying Li Awel Dico Xiangang Chen Rajesh Subramanyan Liang-Jie ZhangThis book constitutes the refereed proceedings of the 14th World Congress on Services, SERVICES 2018, held as part of the Services Conference Federation, SCF 2018, in Seattle, USA, in June 2018. The 10 full papers and 3 short papers presented were carefully reviewed and selected from 22 submissions. The papers cover topics in the field of software foundations and applications with a focus on novel approaches for engineering requirements, design and architectures, testing, maintenance and evolution, model-driven development, software processes, metrics, quality assurance and new software economics models, search-based software engineering, benefiting day-to-day services sectors and derived through experiences, with appreciation to scale, pragmatism, transparency, compliance and/or dependability.
Services – SERVICES 2019: 15th World Congress, Held as Part of the Services Conference Federation, SCF 2019, San Diego, CA, USA, June 25–30, 2019, Proceedings (Lecture Notes in Computer Science #11517)
by Yunni Xia Liang-Jie ZhangThis book constitutes the refereed proceedings of the 15th World Congress on Services, SERVICES 2019, held as part of the Services Conference Federation, SCF 2019, in San Diego, USA, in June 2019.The 11 full papers and 2 short papers presented were carefully reviewed and selected from 14 submissions. The papers cover topics in the field of software engineering foundations and applications with a focus on novel approaches for engineering requirements, design and architectures, testing, maintenance and evolution, model-driven development, software processes, metrics, quality assurance and new software economics models, search-based software engineering, benefiting day-to-day services sectors and derived through experiences, with appreciation to scale, pragmatism, transparency, compliance and/or dependability.
Services – SERVICES 2020: 16th World Congress, Held as Part of the Services Conference Federation, SCF 2020, Honolulu, HI, USA, September 18-20, 2020, Proceedings (Lecture Notes in Computer Science #12411)
by Joao Eduardo Ferreira Balaji Palanisamy Kejiang Ye Siva Kantamneni Liang-Jie ZhangThis book constitutes the refereed proceedings of the 16th World Congress on Services, SERVICES 2020, held as part of the Services Conference Federation, SCF 2020, in Honolulu, HI, USA, in September 2020. The conference was held virtually due to the COVID-19 pandemic.The 5 full papers and 4 short papers presented were carefully reviewed and selected from 10 submissions. The papers cover topics in the field of software engineering foundations and applications with a focus on novel approaches for engineering requirements, design and architectures, testing, maintenance and evolution, model-driven development, software processes, metrics, quality assurance and new software economics models, search-based software engineering, benefiting day-to-day services sectors and derived through experiences, with appreciation to scale, pragmatism, transparency, compliance and/or dependability.