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The Business of Gamification: A Critical Analysis (Routledge Advances in Management and Business Studies)
by Mikolaj Dymek Peter ZackariassonAt the turn of the century the term "gamification" was introduced as a concept to understand the process of using game mechanics in "non-game" contexts. The impact of gamification was soon evident to business practices where it had impact both on marketing and, more broadly, on the organizations themselves. As the number of individuals playing video games grows, there seem to be an acceptance of game mechanics elsewhere. Its effectiveness is highly dependent on both technical possibilities and cultural acceptance, two factors present today. The aim of The Business of Gamification is to critically analyze the practical and theoretical consequences of gamification. Practically, how has gamification been applied in businesses to this point, and what are the future scenarios? Theoretically, what are the contributions of gamification to existing academic knowledge? How does this change our understanding of how business are performing and its consequences, for organizations, consumers, and society in general? This edited volume contains new, and stringent, perspectives on how gamification is contextualized in business settings, both in theory as well as in practice. This book will provide a wealth of research for individuals seriously interested in the industry at the academic level. As a result, this book will serve as a reference in curricula associated with video game development for years to come.
The Business of Hacking: Creating, Developing, and Maintaining an Effective Penetration Testing Team
by Michael Butler Jacob G. OakleyThere is a plethora of literature on the topic of penetration testing, hacking, and related fields. These books are almost exclusively concerned with the technical execution of penetration testing and occasionally the thought process of the penetration tester themselves. There is little to no literature on the unique challenges presented by creating, developing, and managing a penetration testing team that is both effective and scalable. In addition, there is little to no literature on the subject of developing contractual client relationships, marketing, finding and developing talent, and how to drive penetration test execution to achieve client needs. This book changes all that.The Business of Hacking is a one-of-a-kind book detailing the lessons the authors learned while building penetrating testing teams from the ground up, making them profitable, and constructing management principles that ensure team scalability. You will discover both the challenges you face as you develop your team of offensive security professionals and an understanding of how to overcome them. You will gain an understanding of the client’s requirements, how to meet them, and how to surpass them to provide clients with a uniquely professional experience. The authors have spent combined decades working in various aspects of cybersecurity with a focus on offensive cybersecurity. Their experience spans military, government, and commercial industries with most of that time spent in senior leadership positions. What you’ll learn How to handle and ongoing develop client relationships in a high end industryTeam management and how the offensive security industry comes with its own unique challenges. Experience in other industries does not guarantee success in penetration testing.How to identify, understand, and over-deliver on client expectations.How to staff and develop talent within the team.Marketing opportunities and how to use the pentesting team as a wedge for upsell opportunities.The various structures of services available that they may present to their clients. Who This Book Is For This book is written for anyone curious who is interested in creating a penetration testing team or business. It is also relevant for anyone currently executing such a business and even for those simply participating in the business.
The Business of Indie Games: Everything You Need to Know to Conquer the Indie Games Industry
by Alex Josef Alex Van Lepp Marshal D. Carper"The Business of Indie Games provides exceptional insight into how the video games industry works. It shares valuable information on how to successfully self-publish and secure publisher support. Whether you’re making your first game or tenth, this book is a must read." – Paul Baldwin, Curve Digital "The video game industry is a tough business and anyone looking to succeed in indie development should give The Business of Indie Games a read." – Graham Smith, Co-Founder of DrinkBox Studios "This book is a fast track to success for anyone managing a game launch and looking to raise funding for their projects. It shares knowledge that you only learn after years of triumphs and failures within this industry." – Scott Drader, Co-Founder of Metalhead Software "There’s nothing like The Business of Indie Games taught in school. You learn how to make a game, but not how to conduct business, market, and launch a game. This book dives into topics that every indie developer should know." – Yukon Wainczak, Founder of Snoozy Kazoo "I’ve seen no better guide for understanding how the video game industry really works. An important read for anyone whose work touches games, including those of us looking to engage the community." – Carla Warner, Director of STREAM for No Kid Hungry The Business of Indie Games explores what many universities forget to cover: how to sell and market your own indie game to potential publishers and developers. While many classes help students on their way to designing and programming their own games, there are few classes that equip students with the skills to sell their own product. In essence, this means future indie game developers are not equipped to talk to investors, negotiate with publishers, and engage with major platforms like Steam and Nintendo. Authors Alex Josef, Alex Van Lepp, and Marshal D. Carper are looking to rectify this problem by helping indie game developers and companies level up their business acumen. With detailed chapters and sections that deal with different engines, negotiation tactics, and marketing, The Business of Indie Games is the perfect omnibus for up-and-coming indie game developers. The future of gaming curriculums is not just in teaching students how to create games but also in preparing them for the business of games.
The Business of iOS App Development
by Taylor Pierce Dave WooldridgeUpdated and expanded for the new Apple iOS8, The Business of iOS App Development, Third Edition shows you how to incorporate marketing and business savvy into every aspect of the design and development process, giving your app the best possible chance of succeeding in the App Store. This book is written by experienced developers with business backgrounds, taking you step-by-step through cost-effective marketing techniques that have proven successful for professional iOS app creators--perfect for independent developers on shoestring budgets. No prior business knowledge is required. The phenomenal success of the iPhone, iPad and the iPod touch have ushered in a "gold rush" for developers, but with well over a million apps in the highly competitive App Store, it has become increasingly difficult for new apps to stand out in the crowd. Achieving consumer awareness and sales longevity for your iOS app requires a lot of organization and some strategic planning. This is the book you wish you had read before you launched your first app! What you'll learn Analyze your ideas and competition, and identify your audience to evaluate sales potential Protect your business and intellectual property and avoid potential legal hassles Transform your iOS app into a powerful marketing tool. Build synergy with in-app cross-promotion and social media, and Apple's Game Center Utilize revenue-generating business models such as in-app advertising and In-App Purchase; includes extensive coverage of the iAd framework and the Store Kit API Improve usability and implement effective testing Create a pre-release buzz online with Twitter, Facebook, blogs, and a dedicated website Successfully navigate the App Store submission process Execute a post-release marketing strategy with press releases, app reviews, promotional sales and giveaways Who this book is for This book is for any developer looking to build a successful business selling iPhone, iPod touch, and iPad apps in Apple's iTunes App Store. All the code examples included in this book can be downloaded from http://iphonebusinessbook. com/. Table of Contents Seeing the Big Picture in a Crowded App Store Market Place Doing Your Homework: Analyzing iOS App Ideas and Performing Competitive Research Protecting Your Intellectual Property Your iOS App Is Your Most Powerful Marketing Tool Social Inception: Promoting Your Apps Within Apps Money for Nothing: When It Pays to Be Free Monetizing Free Apps with iAd and Other In-App Advertising Opportunities Exploring the Freemium Model with In-App Purchase Testing and Usability: Putting Your Best Foot Forward Get the Party Started! Creating a Prerelease Buzz Keys to the Kingdom: The App Store Submission Process Increasing Awareness for Your iOS App
The Business of People: Leadership for the Changing World
by Iain Fraser Madeleine TaylorThe Business of People is purposefully focused on people. The book will assist you to develop and support yourself with your people leadership, knowledge, and skills. It is an opportunity to better manage yourself and lead others, including your organization, into the modern volatile, uncertain, complex, and ambiguous (VUCA) world. It is also a sequel to the top-selling book The Business of Portfolio Management: Boosting Organizational Value. Authors Madeleine Taylor and Iain Fraser combine to give you the very best in knowledge and experience in a variety of situations. This is a book that cuts through the nonsense and presents real-world solutions for situations facing leaders today and tomorrow. Shifting from managing people to leading people requires a pivot...Leadership matters because the future is at greater risk without it. Regardless of where you are in your leadership journey I am confident this new book from Madeleine and Iain will be a valuable resource for you. Enjoy the journey, it never ends. —Mark A. Langley, Former President and CEO, Project Management Institute Iain and Madeleine are honest and raw about the challenges faced, and the resiliency needed, to lead in business. —Suzanne M. O’Gorman, Senior Strategic Business Architect, United Healthcare Group In a world where leadership increasingly requires emotional and cultural intelligence skills, this masterpiece couldn’t be any timelier. —Dr. Hilary Aza, Senior Portfolio Manager, Tarrant County, Texas Essential for anyone seeking to better understand their personal leadership and to inform further development. —Rob Loader, Executive, Capital Planning & Delivery, Telstra Corporation The book to me is written from a position of empowerment, cultural acknowledgment, hopefulness, and purpose.—Elissa Farrow, Founder, About Your Transition This book will challenge your own thinking and behaviour and give you an opportunity to develop your adaptability and leadership style for an evolving future. —Thomas Davis, GM, Corporate Services, Capital & Coast District Health Board, New Zealand
The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power
by David B. Yoffie Michael A. Cusumano Annabelle GawerA trio of experts on high-tech business strategy and innovation reveal the principles that have made platform businesses the most valuable firms in the world and the first trillion-dollar companies. Managers and entrepreneurs in the digital era must learn to live in two worlds—the conventional economy and the platform economy. Platforms that operate for business purposes usually exist at the level of an industry or ecosystem, bringing together individuals and organizations so they can innovate and interact in ways not otherwise possible. Platforms create economic value far beyond what we see in conventional companies.The Business of Platforms is an invaluable, in-depth look at platform strategy and digital innovation. Cusumano, Gawer, and Yoffie address how a small number of companies have come to exert extraordinary influence over every dimension of our personal, professional, and political lives. They explain how these new entities differ from the powerful corporations of the past. They also question whether there are limits to the market dominance and expansion of these digital juggernauts. Finally, they discuss the role governments should play in rethinking data privacy laws, antitrust, and other regulations that could reign in abuses from these powerful businesses. Their goal is to help managers and entrepreneurs build platform businesses that can stand the test of time and win their share of battles with both digital and conventional competitors. As experts who have studied and worked with these firms for some thirty years, this book is the most authoritative and timely investigation yet of the powerful economic and technological forces that make platform businesses, from Amazon and Apple to Microsoft, Facebook, and Google—all dominant players in shaping the global economy, the future of work, and the political world we now face.
The Business of the Metaverse: How to Maintain the Human Element Within this New Business Reality
by K. Hemachandran Raul V. RodriguezThe metaverse is the future of business applications and models, and this ground-breaking book points and details a complete and clear picture of how the metaverse can impact the various business segments and how the human element will be maintained within the evolutionary change. This book serves as a guide for those planning to implement and expand the metaverse in their business as well as those already using it on limited levels. Simulated intelligence innovation can reveal intricate and significant examples in robust and information-rich situations that posture difficulties for human insight. In addition, similar to other burgeoning advancements, the experience and aptitudes accumulated by vendors and consumers, alongside the steady analysis of interactions and information, empower metaverse calculations to be refined and improved. This book illustrates the current advancements and results and expands the analysis of human-centric metaverse applications to business segments and their future effects on overall enterprise management. Essentially, this book elaborates on the impact of the metaverse across business sectors through the use of case studies.
Business Patterns for Software Developers
by Allan KellyA must-have recipe book for building softwarePerhaps you can relate to this all-too common scenario: you know all about your software product?but could do with some help in understanding the strategic side of things. If so, this book is the one-stop resource you'll need in order to become a successful software entrepreneur. Patterns expert Allan Kelly provides you with the step-by-step route that needs to be followed in order to understand business strategy and operations. Each chapter starts out with a solid introduction and theoretical overview, which is then further illustrated with patterns and case studies, all aimed at helping you move into the management of software.Teaches you the ropes of business strategy and operations for softwarePlaces special emphasis on the patterns for those who make software for saleAddresses patterns philosophy, patterns strategies, business strategy patterns, and software company lifecycleShares practical tools, tips, and examples of best practices so you can see how each specific pattern fits in and needs to be implemented.Business Patterns for Software Development divulges strategies, operations, and structures for building successful software.
Business Planning for Games
by Christopher BuckinghamThis is a practical guide to help budding entrepreneurs think about various planning aspects of their proposed games business, with a view to growing their businesses and becoming more successful. This book includes customary business plan headings and worksheets where the reader can record their thoughts as they start to articulate the vision behind their game. This is a fresh pedagogical approach to an established method of teaching entrepreneurship that uses a series of worksheets for readers to dip in and out as their needs require. Designed to help nourish an understanding and appetite for doing more than just creating a product, it will help develop an understanding of the business process with sound ideas and inspirational worksheets. This book will be of great interest to all students learning about the business of games, as well as budding entrepreneurs looking for guidance on how to begin planning their own games business.
Business Process Automation with ProcessMaker 3.1: A Beginner’s Guide
by Dipo MajekodunmiUse this practical, hands-on guide to get started with ProcessMaker. The book provides clear steps for you to walk through and set up ProcessMaker on your own system and make processes run faster and smarter. You will model and build a complete business process for requesting, approving, and reporting expenses. In the course of building the process, you will understand: The Workflow Designer for modeling business processes using BPMN 2. 0 The Dynaform Designer for creating responsive HTML forms Input and Output documents for capturing supporting documents for business processes and generating standardized documents from the data captured in a process Triggers for implementing custom business logic and extending ProcessMaker functionality What You'll Learn Send email notifications and add comments to cases Build complex routing rules Manage users and their permissions Deploy ProcessMaker to a cloud server Configure and use the ProcessMaker mobile app Who This Book Is For Business analysts, programmers, and professionals in all industries (e. g. , higher education, finance and insurance, government, healthcare, manufacturing, and telecommunications)
Business Process Automation with Salesforce Flows: Transform business processes with Salesforce Flows to deliver unmatched user experiences
by null Srini MunagavalasaCreate seamless and structured workflows that can streamline complicated business processes with this comprehensive BPA bookKey FeaturesExplore business processes for automation to add value for your business usersAnalyze, evaluate, and devise effective ways to implement automation through Salesforce FlowsBecome an expert in flow orchestration and compose complex business processes using real-world examples, tips, and tricksPurchase of the print or Kindle book includes a free PDF eBookBook DescriptionThe low adoption of most IT projects often stems from a lack of business process automation. While business users get the functionality they need, the excessive manual steps involved in execution impede efficiency. Business Process Automation with Salesforce Flows will address this issue by helping you recognize the need for automation and guiding you through automating such processes. This book starts by quickly exploring various aspects of process automation using Salesforce Flows, covering flow nuts and bolts, flow structure, flow execution order, and different types of flows, as well as troubleshooting techniques to manage your processes using the Flow Builder tool. You’ll then become acquainted with the Flow Orchestration tool, which enables you to compose and orchestrate complex business processes. Through real-world scenarios, you’ll learn how to effectively automate business processes, follow the end-to-end business process flow, automate it using flow orchestration, and learn how to demystify and simplify business process automation. By the end of this book, you’ll be proficient in seamlessly automating your business processes without any hassle.What you will learnGain insights into gathering business requirements and identifying automation needsIdentify opportunities for improving business process flowsTranslate critical steps in the business process flow and automate them using Flow BuilderIdentify different types of Salesforce Flows tailored to various scenariosOptimize and troubleshoot Salesforce Flows for increased efficiencyDiscover ways to implement complex business process automation through flow orchestrationWho this book is forThis book is for system administrators, technical team members, and business analysts with a solid understanding of the Salesforce CRM software who want to effectively automate business processes using Salesforce Flows. Administrative-level Salesforce experience, along with some technical experience working with automation tools like Workflow, Process Builder, and Flows, will facilitate a better comprehension of the concepts covered in this book.
Business Process Crowdsourcing: Concept, Ontology And Decision Support (Progress in IS)
by Nguyen Hoang ThuanThis book conceptualises and develops crowdsourcing as an organisational business process. It argues that although for many organisations crowdsourcing still implies an immature one-off endeavour, when developed to a more repeatable business process it can harness innovation and agility. The book offers a process model to guide organisations towards the establishment of business process crowdsourcing (BPC), and empirically showcases and evaluates the model using two current major crowdsourcing projects. In order to consolidate the domain knowledge, the BPC model is turned into a heavyweight ontology capturing the concepts, hierarchical relationships and decision-making relationships necessary to establish crowdsourcing as a business process in an organisation. Lastly, based on the ontology it presents a decision tool that provides advice on making informed decisions about the performance of business process crowdsourcing activities.
Business Process Driven SOA using BPMN and BPEL
by Kapil Pant Matjaz B. JuricThe book provides a well-balanced mixture of theoretical discussion and real-world examples. It explains the concepts and approaches, and describes methodology and notation. It demonstrates these concepts on real-world examples and provides a step-by-step example tutorial that guides readers from business process modeling in BPMN through transformation into BPEL to execution on the SOA process server. It also discusses some key concepts using practical examples and business scenarios around Business Rules Management and Business Activity Monitoring with BPM and SOA. This book is for CIOs, executives, SOA project managers, business process analysts, BPM and SOA architects, who are responsible for improving the efficiency of business processes through IT, or for designing SOA. It provides a high-level coverage of business process modeling, but it also gives practical development examples on how to move from model to execution. We expect the readers to be familiar with the basics of SOA.
Business Process Execution Language for Web Services Second Edition
by Benny MathewThis book is aimed at architects and developers in the design, implementation, and integration phases of advanced information systems and e-business solutions, developing business processes and dealing with the issues of composition, orchestration, transactions, coordination, and security. The book presumes knowledge of XML and web services, web services development (either on J2EE or .NET), and multi-tier architecture
Business Process Management: BPM 2020 Blockchain and RPA Forum, Seville, Spain, September 13–18, 2020, Proceedings (Lecture Notes in Business Information Processing #393)
by Aleksandre Asatiani José María García Nina Helander Andrés Jiménez-Ramírez Agnes Koschmider Jan Mendling Giovanni Meroni Hajo A. ReijersThis book constitutes the proceedings of the Blockchain and Robotic Process Automation (RPA) Forum which was held as part of the 18th International Conference on Business Process Management, BPM 2020. The conference was planned to take place in Seville, Spain, in September 2020. Due to the COVID-19 pandemic the conference took place virtually.The Blockchain Forum and the RPA Forum have in common that they are centered around an emerging and exciting technology. The blockchain is a sophisticated distributed ledger technology, while RPA software allows for mimicking human, repetitive actions. Each of these have the potential to fundamentally change how business processes are being orchestrated and executed in practice. The BPM community has embraced these technologies as objects of analysis, design, development, and evaluation.The 14 full plus one short paper presented in this volume were carefully reviewed and selected from a total of 28 submissions.
Business Process Management: 20th International Conference, BPM 2022, Münster, Germany, September 11–16, 2022, Proceedings (Lecture Notes in Computer Science #13420)
by Claudio Di Ciccio Remco Dijkman Adela del Río Ortega Stefanie Rinderle-MaThis book constitutes the refereed proceedings of the 20th International Conference on Business Process Management, BPM 2022, which took place in Münster, Germany, in September 2022. The 22 papers included in this book were carefully reviewed and selected from 98 submissions. They were organized in topical sections as follows: task mining; design methods; process mining; process mining practice; analytics; and systems. The book also includes one keynote talk in full-paper length and 5 tutorial papers.
Business Process Management: BPM 2024 Blockchain, RPA, CEE, Educators and Industry Forum, Krakow, Poland, September 1–6, 2024, Proceedings (Lecture Notes in Business Information Processing #527)
by Claudio Di Ciccio Walid Fdhila Simone Agostinelli Daniel Amyot Henrik Leopold Michal Krčál Monika Malinova Mandelburger Gregor Polančič Katarina Tomičić-Pupek Katarzyna Gdowska Thomas Grisold Piotr Sliż Iris Beerepoot Renata Gabryelczyk Ralf PlattfautThis book constitutes the proceedings of the BPM 2024 Blockchain/RPA/CEE/Educators/Industry Forum held at the 22nd International Conference on Business Process Management, BPM 2024, which took place in Krakow, Poland, in September 2024. The Blockchain Forum provided a platform for exploring and discussing innovative ideas on the intersection of BPM and blockchain technology. The CEE Forum deals with BPM research in Central and Eastern European countries, emphasizing the specific challenges due to cultural, political, regional, or organizational differences. The RPA Forum focused on the use of the Robotic Process Automation (RPA) in the field of Business Process Management. The Educators Forum brought together educators within the BPM community for sharing resources to improve the practice of teaching BPM-related topics. The Industry Forum served as a platform connecting academia and industry professionals to exchange real-world experiences and insights on leveraging Business Process Management. The total of 35 papers included in this book was carefully reviewed and selected from a total of 69 papers submitted to these forums.
Business Process Management: BPM 2019 Blockchain and CEE Forum, Vienna, Austria, September 1–6, 2019, Proceedings (Lecture Notes in Business Information Processing #361)
by Claudio Di Ciccio Renata Gabryelczyk Luciano García-Bañuelos Tomislav Hernaus Rick Hull Mojca Indihar Štemberger Andrea Kő Mark StaplesThis book constitutes the contributions presented at the Blockchain Forum and the Central and Eastern Europe Forum (CEE Forum) held at the 17th International Conference on Business Process Management, BPM 2019, which took place in Vienna, Austria, in September 2019.The Blockchain Forum deals with the use of blockchain for collaborative information systems. Conceptual, technical and application-oriented contributions are pursued within the scope of this theme. The Blockchain Forum received a total of 31 submissions; 10 full and 1 short paper were accepted for publication in this book. The objective of the CEE Forum is to foster discussion for BPM academics from Central and Eastern Europe to disseminate their research, compare results and share experiences. For the CEE Forum 16 submissions were received and 6 full and 2 short papers were accepted for publication.The book also contains one invited talk in full-paper length and 6 poster papers from the CEE Forum.
Business Process Management: 15th International Conference, Bpm 2017, Barcelona, Spain, September 10-15, 2017, Proceedings (Lecture Notes in Computer Science #10445)
by Gregor Engels Josep Carmona Akhil KumarThis book constitutes the proceedings of the BPM Forum from the International Conference on Business Process Management, BPM 2017, held in Barcelona, Spain, September 2017. The BPM Forum hosts innovative research which has a high potential of stimulating discussions. The papers selected for the forum are expected to showcase fresh ideas from exciting and emerging topics in BPM, even if they are not yet as mature as the regular papers at the conference. The volume contains 11 full papers carefully reviewed and selected from 97 submissions. Each paper was reviewed by a team comprising of a senior PC and four regular PC members who engage in a discussion phase after the initial reviews were prepared. The authors eventually receive four review reports, and a meta-review that summarizes the reviews and the discussion. The selected papers cover topics related to process models and metrics, mining and compliance, and to other innovative ideas such as gamification, smart devices and digital innovation as far as they pertain to BPM.
Business Process Management: BPM 2021 Blockchain and RPA Forum, Rome, Italy, September 6–10, 2021, Proceedings (Lecture Notes in Business Information Processing #428)
by José González Enríquez Søren Debois Peter Fettke Pierluigi Plebani Inge van de Weerd Ingo WeberThis book constitutes the proceedings of the Blockchain and RPA Forum, held as part of the 19th International Conference on Business Process Management, BPM 2021, which took place during September 6-10, 2021, in Rome, Italy.The Blockchain Forum and the RPA Forum have in common that they are centered around an emerging and exciting technology. The blockchain is a sophisticated distributed ledger technology, while RPA software allows for mimicking human, repetitive actions. Each of these have the potential to fundamentally change how business processes are being orchestrated and executed in practice. The 8 papers presented in this volume were carefully reviewed and selected from a total of 14 submissions.
Business Process Management: 18th International Conference, BPM 2020, Seville, Spain, September 13–18, 2020, Proceedings (Lecture Notes in Computer Science #12168)
by Dirk Fahland Chiara Ghidini Jörg Becker Marlon DumasThis book constitutes the proceedings of the 18th International Conference on Business Process Management, BPM 2020, held in Seville, Spain, in September 2020. The conference was held virtually due to the COVID-19 pandemic. The 27 full papers included in this volume were carefully reviewed and selected from 125 submissions. Two full keynote papers are also included. The papers are organized in topical sections named: foundations; engineering; and management.
Business Process Management: 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023, Proceedings (Lecture Notes in Computer Science #14159)
by Chiara Di Francescomarino Andrea Burattin Christian Janiesch Shazia SadiqThis book constitutes the refereed proceedings of the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The 27 papers included in this book were carefully reviewed and selected from 151 submissions. They were organized in three main research tracks: Foundations, engineering, and management.
Business Process Management: Analysis, Modelling, Optimisation and Controlling of Processes
by Andreas GadatschThis textbook bridges the gap between business management and organisational methods and their digital implementation, because process management increasingly means designing operational tasks. In addition to methodological basics, the work offers many practical examples and exercises. Prof. Gadatsch's book is now considered the "current classic", THE authoritative standard work on IT-supported design of business processes.The tenth edition has been revised and adapted to the requirements of the digital transformation. Process management has evolved greatly due to the trend of digitalisation and as a result of the pandemic. Another related trend is the increased use of Data Science methods for process management, which has been consequently named "Process Science" at scientific conferences. Recent research results published under the heading of "Explorative Process Management" are also of particular importance. They show that the first main phase of process management was rather focused on optimising existing processes and business models. New practical examples were included at various points in the book, for example the migration strategies for the ERP system "SAP S/4 HANA", which is the basis for many industrial and service processes. The chapter on modelling processes was updated and newer methods such as Business Model Canvas were included.
Business Process Management: 17th International Conference, BPM 2019, Vienna, Austria, September 1–6, 2019, Proceedings (Lecture Notes in Computer Science #11675)
by Thomas Hildebrandt Boudewijn F. van Dongen Maximilian Röglinger Jan MendlingThis book constitutes the proceedings of the 17th International Conference on Business Process Management, BPM 2019, held in Vienna, Austria, in September 2019. The 23 full and 4 tutorial short papers included in this volume were carefully reviewed and selected from 115 submissions. The papers were organized in topical sections named: foundations; engineering; and management.
Business Process Management: BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, The Netherlands, September 11–15, 2023, Proceedings (Lecture Notes in Business Information Processing #491)
by Julius Köpke Orlenys López-Pintado Ralf Plattfaut Jana-Rebecca Rehse Katarzyna Gdowska Fernanda Gonzalez-Lopez Jorge Munoz-Gama Koen Smit Jan Martijn E. M. van der WerfThis book constitutes the proceedings of the BPM Forum held at the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The Blockchain Forum provided a platform for exploring and discussing innovative ideas on the intersection of BPM and blockchain technology. The RPA Forum focused on the use of the Robotic Process Automation (RPA) in the field of Business Process Management. The Educators Forum brought together educators within the BPM community for sharing resources to improve the practice of teaching BPM-related topics. The 18 full papers included in this volume were carefully reviewed and selected from a total of 39 submissions.