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Managing Cultural Differences: Global Leadership Skills and Knowledge for the 21st Century

by Robert Moran Neil Abramson Anthony Chan Sabongui Marie-Marguerite

In today’s global business environment, it is vital that individuals and organizations have sophisticated global leadership skills. Communication and understanding of different cultures are paramount to business success. This new edition of the bestselling textbook Managing Cultural Differences guides students and practitioners to an understanding of how to do business internationally, providing practical advice on how competitive advantage can be gained through effective cross-cultural management. The digitization of the workplace, the integration of artificial intelligence into workplace cultures, cultural responses to crisis, and the value of diversity and inclusion are just a few examples of contemporary issues discussed in this text. This latest edition also begins with a completely new introductory chapter, which provides an overview and connects the themes between chapters for an integrated understanding of the topic. With a wealth of new examples, case studies, and online materials, this textbook is required course reading for undergraduates, postgraduates, and MBA students alike, as well as being a vital tool for anybody selling, purchasing, traveling, or working internationally.

Managing Cultural Heritage: Ecomuseum, Community Governance and Social Accountability

by Michela Magliacani

Managing Cultural Heritage explores managerial and governance issues within the cultural heritage sector, with particular regard to the ecomuseum. Moreover, a social accountability model is supplied to ecomuseums in order to be accountable towards its shareholder, the local community.

Managing Digital Innovation in Publishing: Collaborations and Para-Organisations for Creative Change

by Frania Hall

Reflecting proactively on a growing industry 'dilemma', this book explores how publishing businesses can and do successfully experiment and innovate in digital publishing through collaboration.Many sectors of publishing are still structured around print production, with digital innovation in the consumer arena generally focused on different book formats, such e-books and audiobooks, rather than on brand-new types of products. Publishers need to innovate around different sorts of content and digital formats as consumers change their media habits. However, their pricing, business and risk models, and workflows are reflective of a legacy of print publishing; and as print commands so much revenue, publishers do not want to derail their main business as they experiment. Drawing on an analysis of collaboration and network theory and four in-depth qualitative case studies in different sectors, this research suggests that collaboration, particularly engaging with the wider creative sector, is key to the sustainable development of new types of products. It points to the characteristics of a successful digital collaboration and explains how to manage publishing innovation alongside the existing business, through para-organisations. Considering novel approaches to innovation, such as iterative software-style approaches and agile project management, as well as new business models, such as those employed in games development, the author shows how introducing new people – from software developers to competitors – can help instill a collaborative mindset within the organisation and facilitate constructive experimentation.Managing Digital Innovation in Publishing will be of interest to upper-level students and researchers of (digital) publishing and related creative industries.

Managing Diversity in Education

by Constant Leung David Little

Diversity - social, cultural, linguistic and ethnic - poses a challenge to all educational systems. Some authorities, schools and teachers look upon it as a problem, an obstacle to the achievement of national educational goals, while for others it offers new opportunities. Successive PISA reports have laid bare the relative lack of success in addressing the needs of diverse school populations and helping children develop the competences they need to succeed in society. The book is divided into three parts that deal in turn with policy and its implications, pedagogical practice, and responses to the challenge of diversity that go beyond the language of schooling. This volume features the latest research from eight different countries, and will appeal to anyone involved in the educational integration of immigrant children and adolescents.

Managing Electronic Media: Making, Moving and Marketing Digital Content

by Joan Van Tassel

This college-level media management textbook reflects the changes in the media industries that have occurred in the past decade. Today's managers must address new issues that their predecessors never faced, from the threats of professional piracy and casual copying of digital media products, to global networks, on-demand consumption, and changing business models. The book explains the new new vocabulary of media moguls, such as bandwidth, digital rights management, customer relations management, distributed work groups, centralized broadcast operations, automated playlists, server-based playout, repurposing, mobisodes, TV-to-DVD, and content management. The chapters logically unfold the ways that managers are evolving their practices to make content, market it, and deliver it to consumers in a competitive, global digital marketplace. In addition to media companies, this book covers management processes that extend to all content-producing organizations, because today's students are as likely to produce high-quality video and Web video for ABC Computer Sales as they are for the ABC Entertainment Television Network.

Managing Emotions in Journalism: A Guide to Enhancing Resilience

by Maja Šimunjak

This textbook offers the first practical guide to managing emotions in everyday journalism work based on interviews with more than 30 British journalists. It raises awareness of emotional situations and stressors journalists may face, so practitioners are better able to recognise these and prepare for them, and outlines practical emotion management strategies which they can apply to enhance their emotional intelligence and resilience and consequently, feel and perform better in the workplace. It includes vignettes written by journalists from the United Kingdom, United States, Australia and Croatia, as well as practical scenario exercises that prompt readers to reflect on how they would feel and react in specific situations based on journalists’ everyday work.​

Managing Evaluation and Innovation in Language Teaching: Building Bridges (Applied Linguistics and Language Study)

by Pauline Rea Dickins Kevin Germaine

Managing Evaluation and Innovation in Language Teaching focuses on the connections to be made between evaluation and change in language education with a specific focus on English Language Teaching. The book demonstrates the central importance of evaluation in relation to language projects and programmes, the management of change and innovation, and in improving language teacher development. The introductory chapter provides an overview of the present trends in evaluation as well as offering examples of recent evaluation projects. Subsequent chapters identify contemporary issues in evaluation and their relevance to language teaching, covering a number of cultural and ethnographic studies in evaluation management in different world-wide contexts, as well as drawing insights from other related disciplines. The editors seek to draw attention to the possibilities of inter-disciplinary exchange to inform the reader of current practice, and highlight emerging issues in the expanding field of evaluation in language teaching, especially in ELT. The contemporary nature of the studies presented here will be relevant to both post graduate students following language education programmes as well as to professionals involved in language teaching. It will be of particular interest to those involved in the management of innovation and the evaluation of projects and programmes, such as curriculum developers, Director of Studies, and professionals with a special responsibility for bringing about change in language teaching contexts.

Managing Intercultural Conflict Effectively

by Dr Stella Ting-Toomey Dr John G. Oetzel

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Managing Interpersonal Conflict: Advances through Meta-Analysis (Routledge Communication Series)

by Nancy A. Burrell Mike Allen Barbara Mae Gayle Raymond W. Preiss

Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

Managing Interpersonal Conflict

by William A. Donohue

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Managing Multilingual Workplaces: Methodological, Empirical and Pedagogic Perspectives (Routledge Studies in International Business and the World Economy)

by Sierk Horn Philippe Lecomte Susanne Tietze

This book sets new trajectories for language-sensitive business and management research and pedagogy. The existence of language plurality characterises these. Empirical studies have been established as important and relevant for contemporary research. It has shifted language-sensitive research from the periphery to the centre of international management research. However, this field is rapidly changing, and new thematic approaches have begun to emerge. By addressing this, the book offers genuine and more nuanced insights into existing themes and comes with applications of emergent conceptual developments in different settings. The second part of the book covers methodologies and gives examples and cutting-edge insights into the role of translation in the execution of empirical research and theorising arising from it. Finally, the book draws together innovative ways of how to address the challenges of a multilingual teaching classroom and how to innovate in order to incorporate such diversity through pedagogic practice. This book provides a source that unites insights from multilingual empirical research, methodological considerations and pedagogic practice in order to advance knowledge and debate. It will be a ‘handy source’ of information that offers direct access to the latest guidance on language-sensitive management challenges. It will, therefore, appeal to an internationally-minded and mobile audience, including scholars, students and decision-makers.

Managing Television News: A Handbook for Ethical and Effective Producing (Routledge Communication Series)

by B. William Silcock Don Heider Mary T. Rogus

Managing Television News provides a practical introduction to the television news producer, one of the most significant and influential roles in a newscast. Recognizing the need for formal training in this key role, authors B. William Silcock, Don Heider, and Mary T. Rogus have combined their expertise and experience to shape this essential resource on the responsibilities, demands, and rewards of the news producer position. Their book provides a strategic approach to producing newscasts and serves as an in-depth guide to creating quality, audience-friendly newscasts working within the realistic limitations of most newsrooms. It helps the student and the professional producer sort through the various deadline-driven challenges of creating a 30-minute newscast. Filled with real-world examples and advice from news directors, producers, and anchors currently in the business, and photographs illustrating the varied perspectives in the position, Managing Television News provides critical skill sets to help resolve ethical dilemmas, as well as keen and fresh insights on how to win the ratings without compromising news quality. Career concerns are also addressed. This resource is a pioneering book for the professional television newsroom and the individual reader interested in starting or expanding a producing career. It is an excellent text for the college classroom, as its structure fits neatly into a semester schedule, and it is a must-have resource for both seasoned and novice producers, as well as students in broadcast news.

Managing the President's Message: The White House Communications Operation

by Martha Joynt Kumar

Winner, 2008 Richard E. Neustadt Award, Presidency Research Group organized section of the American Political Science AssociationPolitical scientists are rarely able to study presidents from inside the White House while presidents are governing, campaigning, and delivering thousands of speeches. It’s even rarer to find one who manages to get officials such as political adviser Karl Rove or presidential counselor Dan Bartlett to discuss their strategies while those strategies are under construction. But that is exactly what Martha Joynt Kumar pulls off in her fascinating new book, which draws on her first-hand reporting, interviewing, and original scholarship to produce analyses of the media and communications operations of the past four administrations, including chapters on George W. Bush and Bill Clinton. Kumar describes how today’s White House communications and media operations can be at once in flux and remarkably stable over time. She describes how the presidential Press Office that was once manned by a single presidential advisor evolved into a multilayered communications machine that employs hundreds of people, what modern presidents seek to accomplish through their operations, and how presidents measure what they get for their considerable efforts.Laced throughout with in-depth statistics, historical insights, and you-are-there interviews with key White House staffers and journalists, this indispensable and comprehensive dissection of presidential communications operations will be key reading for scholars of the White House researching the presidency, political communications, journalism, and any other discipline where how and when one speaks is at least as important as what one says.

Managing Today’s News Media: Audience First

by Samir A. Husni Debora R. Wenger Hank Price

The business of journalism is in the midst of massive change. Managing Today’s News Media: Audience First offers practical solutions on how to cope with and adapt to the evolving media landscape. News media experts Samir Husni, Debora Halpern Wenger, and Hank Price introduce a forward-looking framework for understanding why change is occurring and what it means to the business of journalism. Central to this new paradigm is a focus on the audience. The authors introduce “The 4Cs Strategy” to describe how customers, control, choice, and change are all part of a strategy for successful media organizations. Real-world case studies, important theoretical grounding, and a focus on understanding rather than resisting the customer’s desire for choice and control make this an unbeatable resource for students and managers alike who want to succeed in this changed media business landscape.

Managing Today’s News Media: Audience First

by Samir A. Husni Debora R. Wenger Hank Price

The business of journalism is in the midst of massive change. Managing Today’s News Media: Audience First offers practical solutions on how to cope with and adapt to the evolving media landscape. News media experts Samir Husni, Debora Halpern Wenger, and Hank Price introduce a forward-looking framework for understanding why change is occurring and what it means to the business of journalism. Central to this new paradigm is a focus on the audience. The authors introduce “The 4Cs Strategy” to describe how customers, control, choice, and change are all part of a strategy for successful media organizations. Real-world case studies, important theoretical grounding, and a focus on understanding rather than resisting the customer’s desire for choice and control make this an unbeatable resource for students and managers alike who want to succeed in this changed media business landscape.

Managing Translation Services

by Geoffrey Samuelsson-Brown

The book is intended principally for those who presently work as a freelance translator with all the inherent limitations this presents in terms of income and being reliant on the limited range of skills that the individual can offer. While some business skills will have been accumulated by virtue of working in a commercial environment, the transition from being responsible for oneself and taking the bold step of employing additional resources can be quite daunting. However, the opportunities this offers in terms of income and personal satisfaction are considerable. This book considers the initial Ssteps towards business development, exploiting these opportunities and the rewards they can offer.

Managing Uncertainty in Organizational Communication (Routledge Communication Series)

by Michael W. Kramer

In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in current communication scholarship--to the context of organizational communication. Examining URT and the range of research applicable to organizational settings, Kramer proposes a groundbreaking theory of managing uncertainty (TMU), which synthesizes prior research while also addressing its criticisms. Examples are provided to illustrate the principles of the TMU at both the individual and collective (group/organizational) levels of analysis. Original studies based on the theory show that it provides a useful extension of URT, addressing some concerns raised by critics of that earlier model. Kramer illustrates that, as a model in progress, TMU will change as new research and insights build upon it. Managing Uncertainty in Organizational Communication assists readers in understanding and researching uncertainty in communication, which encourages additional changes and improvements to the model. It is of primary interest to scholars, researchers, and practitioners in organizational, interpersonal, and group communication.

Manana Es San Peron: A Cultural History of Peron's Argentina

by Mariano Ben Plotkin

The regime of Juan Peron is one of the most studied topics of Argentina's contemporary history. This new book - an English translation of a highly popular, critically acclaimed Spanish language edition- provides a new perspective on the intriguing Argentinian leader. Mariano Plotkin's cultural approach makes Peron's popularity understandable because it goes beyond Peron's charismatic appeal and analyzes the Peronist mechanisms used to generate political consent and mass mobilization. Manana es San Peron is the first book to focus on the cultural and symbolic dimensions of Peronism and populism. Plotkin also presents important material for the study of populism and the modern state in this region. Manana es San Peron explores the creation of myths, symbols, and rituals which constituted the Peronist political imagery. This political imagery was not designed to reinforce the legitimacy of a political system defined in abstract terms, but to assure the undisputed loyalty of different sectors of society to the Peronist government and to Peron himself. The evolution of the institutional framework that made the creation of this symbolic apparatus possible is also discussed. This well-researched book shows the methods designed by the Peronist regime to broaden its social base through the incorporation and activation of groups which had traditionally occupied a marginalized position within the political system-non-union workers, women, and the poor. Plotkin investigates how Peron used the education system to build his popularity. He examines the public assistance programs financed through the Eva Peron Foundation, and demonstrates how they were used to politicize women for the first time. He explains how Eva Peron and the Peronist regime not only tried to gain the support of women as voters but also as potential 'missionaries' who would spread the Peronist word in the privacy of their homes. This well-written and engaging account of one of Latin America's most colorful and appealing leaders is an excellent resource on Argentina and Latin American history and politics.

Mancha de la tierra

by Enrique Santos

"Mancha de la tierra es una novela prodigiosa, una joya. Avanza como unasuperproducción de las que hacen los ingleses con los gringos, BBC conHBO, y que hoy envician a cualquiera, pero lo consigue palabra porpalabra, y así es que narra una época y una sociedad, y recrea unahumanidad y una nobleza que parecen de mentira y que al ?nal lo dejan auno devastado porque fueron verdad. También es un libro de historia, unpoema épico, un álbum de fotos y las memorias de un hombre bueno. Y asírestaura uno de esos momentos fundamentales de la historia de Colombia#quizás el más# en los que se reunieron los mejores a conspirar en vano.Es una joya, digo, porque todo el tiempo quiere uno saber qué va aocurrir: y va a ocurrir este país. Es conmovedor, contundente y sabioeste libro, fascinante y estremecedor al mismo tiempo, porque estácargado del humor y el amor y la ternura que son la marca de estilo deEnrique Santos Molano". Ricardo Silva Romero

Mandarin Chinese Words and Parts of Speech: A Corpus-based Study (Routledge Studies in Chinese Linguistics)

by Chu-Ren Huang Shu-Kai Hsieh Keh-Jiann Chen

This monograph is a translation of two seminal works on corpus-based studies of Mandarin Chinese words and parts of speech. The original books were published as two pioneering technical reports by Chinese Knowledge and Information Processing group (CKIP) at Academia Sinica in 1993 and 1996, respectively. Since then, the standard and PoS tagset proposed in the CKIP report have become the de facto standard in Chinese corpora and computational linguistics, in particular in the context of traditional Chinese texts. This new translation represents and develops the principles and theories originating from these pioneering works. The results can be applied to numerous fields; Chinese syntax and semantics, lexicography, machine translation and other language engineering bound applications. Suitable for graduate and scholars in the fields of linguistics and Chinese, Mandarin Chinese Words and Parts of Speech provides a comprehensive survey of the issues around wordhood and PoS.

Mandarin Loanwords (Routledge Studies in Chinese Linguistics)

by Tae Eun Kim

English-based Mandarin loanwords are commonly used in Chinese people’s daily lives. Mandarin Loanwords demonstrates how English phonemes map into Mandarin phonemes through Mandarin loanwords adaptation. The consonantal adaptations are the most important in the analyses, and vowel adaptation and tonal adaptation is also considered. Through the analysis, it is proven that the functions of phonology and phonetics play a significant role in Mandarin loanword adaptation, however the functions of other factors, such as semantic functions of Chinese characters and English orthography, are also discussed. Additionally, the phonetic symbolization of Chinese characters is mentioned.

Mandarins: Stories by Ryunosuke Akutagawa

by Ryunosuke Akutagawa Charles Dewolf

Prefiguring the vital modernist voices of the Western literary canon, Akutagawa writes with a trenchant psychological precision that exposes the shifting traditions and ironies of early twentieth-century Japan and reveals his own strained connection to it. These stories are moving glimpses into a cast of characters at odds with the society around them, singular portraits that soar effortlessly toward the universal. "What good is intelligence if you cannot discover a useful melancholy?" Akutagawa once mused. Both piercing intelligence and "useful melancholy" buoy this remarkable collection. Mandarins contains three stories published in English for the first time: "An Evening Conversation," "An Enlightened Husband," and "Winter."

Mandy

by Frances Bloom Mary M. Geiger

Mandy by Frances Bloom, Mary M. Geiger

Mandy the Outsider: Prelude to World War 2

by Norma Jean Lutz

Ten-year old Mandy McMichael doesn't fit in at her new school in Seattle. She's very smart, but the "in crowd" teases her so much she decides to play dumb to quiet their taunts. Then there's her friendship with a Japanese family--and in 1939, with the world on the brink of war, hers is not a popular position. Using actual historical events to tell a compelling fictional story, Mandy the Outsider is a poignant tale of a girl balancing her desire for acceptance with her need to do right, and to be who God wants her to be.

Manekine, John and Blonde, and “Foolish Generosity” (Penn State Romance Studies #9)

by Barbara N. Sargent-Baur Philippe De Remi

Philippe de Remi (1200/1210–65) holds a remarkable position in the legacy of the thirteenth-century literary world. A layman, landholder, and professional administrator, rather than a court poet or member of the clergy, Philippe de Remi wrote poems, songs, and long verse narratives that were grounded in his familiarity with the literary genres of his day. While Philippe paid homage to Chrétien de Troyes and other important secular writers of the period, his station in society and an intended audience of family and friends, not patrons, allowed him the freedom to treat courtly conventions with some independence and to explore human motivations across the social spectrum. Barbara Sargent-Baur brings to the modern English-speaking reader a translation of three of Philippe’s most important compositions: his two verse romances, Manekine and John and Blonde, as well as his single short verse tale, “Foolish Generosity.” This volume gathers the first English stand-alone prose translations of these romances, which have been previously published only as line-by-line versions facing the Old French originals. Sargent-Baur’s English translation of “Foolish Generosity” is the first rendering from Old French in any language. These important translations allow increased access to Philippe de Remi’s attractive narrative works, expanding their audience beyond an Old French readership to the wider academic community.

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