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Social Media for Government: Theory and Practice

by Staci M. Zavattaro Thomas A. Bryer

Social media is playing a growing role within public administration, and with it, there is an increasing need to understand the connection between social media research and what actually takes place in government agencies. Most of the existing books on the topic are scholarly in nature, often leaving out the vital theory-practice connection. This book joins theory with practice within the public sector, and explains how the effectiveness of social media can be maximized. The chapters are written by leading practitioners and span topics like how to manage employee use of social media sites, how emergency managers reach the public during a crisis situation, applying public record management methods to social media efforts, how to create a social media brand, how social media can help meet government objectives such as transparency while juggling privacy laws, and much more. For each topic, a collection of practitioner insights regarding the best practices and tools they have discovered are included. Social Media for Government responds to calls within the overall public administration discipline to enhance the theory-practice connection, giving practitioners space to tell academics what is happening in the field in order to encourage further meaningful research into social media use within government.

Social Media in Politics

by Bogdan Pătruţ Monica Pătruţ

This volume sets out to analyse the relation between social media and politics by investigating the power of the internet and more specifically social media, in the political and social discourse. The volume collects original research on the use of social media in political campaigns, electoral marketing, riots and social revolutions, presenting a range of case studies from across the world as well as theoretical and methodological contributions. Examples that explore the use of social media in electoral campaigns include, for instance, studies on the use of Face book in the 2012 US presidential campaign and in the 2011 Turkish general elections. The final section of the book debates the usage of Twitter and other Web 2. 0 tools in mobilizing people for riots and revolutions, presenting and analysing recent events in Istanbul and Egypt, among others.

Social Media in Society

by Jonathon Hutchinson Fiona Suwana Cameron McTernan

This book is about the role that social media plays in the lives of individuals, societies, economies and polities. It therefore takes in a wide view of the emergent and changing impacts of social media platforms, and social media practices. As a consequence, it examines social media use through various intellectual and scholarly traditions --psychology, sociology, cultural studies, economics, and (national and global) politics – but it is primarily situated in the field of media and communications studies. As such, it frames its analysis of social media impacts using media studies concepts and terminology, and places media texts, forms, industries and agents (producers, audiences and other users) at the centre of each thematic chapter.

Social Media in the Public Sector Field Guide

by Ines Mergel Bill Greeves

Stocked with real-life examples and case studies, this book explores myriad social media tools and provides step-by-step guidance on how to implement them based on mission, goals, and strategy. Written in a jargon-free and accessible style, the book is a go-to resource for anyone in government who wants to put the power of social media to work for their organization.Praise for Social Media in the Public Sector Field Guide"Twitter and Facebook and Blogs, Oh My! In this bewildering new field of social media, Mergel and Greeves expertly provide practical advice for governments to harness the power of these new online services."-Bill Schrier, deputy director, Center for Digital Government, eRepublic.com; former CTO (CIO), City of Seattle"This is simply a must-read book for anyone interested in or involved with social media in the public sector. The authors take a refreshing and original approach supported by excellent examples regarding the evolving role social media is playing and can play in government. I cannot think of two better experienced authors to help guide us through the new realities of social media in government."-Dr. Alan R. Shark, executive director, Public Technology Institute; assistant professor, Rutgers University School of Public Affairs and Administration"In the local government sector there seem to be three schools of thought regarding social media: I've got a Facebook page-let's jump right in!, Not happening on my watch!, and Who cares? This field guide is perfect for any of the above, as it provides practical applications and rationale for why local government needs to connect with people where they are-which is on the Internet. Our association of nearly 500 innovative local governments knows that Mergel and Greeves are the perfect authors for this must-have tutorial."-Karen Thoreson, president and chief operating officer, Alliance for Innovation"Every day on GovLoop.com, our network of 60,000 government leaders share best practices and ask questions about using social media in government. I've often been asked by members for a good reference to help them get going on their federal, state, or local government social media programs. I never had an answer-now I do: This field guide is the go-to resource to ensure your social media programs deliver real mission results. Mergel and Greeves are experts in the field-a blend of research and real-world experience to get you to where you need to go."-Steve Ressler, founder and president, GovLoop.com

Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies

by Connie M. White

Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve

Social Media, Politics and the State: Protests, Revolutions, Riots, Crime and Policing in the Age of Facebook, Twitter and YouTube (Routledge Research in Information Technology and Society #16)

by Christian Fuchs Daniel Trottier

This book is the essential guide for understanding how state power and politics are contested and exercised on social media. It brings together contributions by social media scholars who explore the connection of social media with revolutions, uprising, protests, power and counter-power, hacktivism, the state, policing and surveillance. It shows how collective action and state power are related and conflict as two dialectical sides of social media power, and how power and counter-power are distributed in this dialectic. Theoretically focused and empirically rigorous research considers the two-sided contradictory nature of power in relation to social media and politics. Chapters cover social media in the context of phenomena such as contemporary revolutions in Egypt and other countries, populism 2.0, anti-austerity protests, the fascist movement in Greece's crisis, Anonymous and police surveillance.

Social Memory and State Formation in Early China

by Min Li

In this book, Li Min proposes a new paradigm for the foundation and emergence of the classical tradition in early China, from the late Neolithic through the Zhou period. <P><P>Using a wide range of historical and archaeological data, he explains the development of ritual authority and particular concepts of kingship over time in relation to social memory. His volume weaves together the major benchmarks in the emergence of the classical tradition, particularly how legacies of prehistoric interregional interactions, state formation, urban florescence and collapse during the late third and the second millenniums BCE laid the critical foundation for the Sandai notion of history among Zhou elite. Moreover, the literary-historical accounts of the legendary Xia Dynasty in early China reveal a cultural construction involving social memories of the past and subsequent political elaborations in various phases of history. This volume enables a new understanding on the long-term processes that enabled a classical civilization in China to take shape.<P> Proposes a new paradigm on the foundation and emergence of the classical tradition in early China.<P> Proposes a new perspective on the social memory and state formation as two cornerstones of social developments in early China.<P> Employs a wide range of historical and archaeological data in order to explain the development of ritual authority and particular concepts of kingship over time in relation to social memory.<P>

Social Memory as a Force for Social and Economic Transformation (Routledge/UNISA Press Series)

by Muxe Nkondo

This volume of essays is a reflection on social memory as a force for social and economic transformation. Written by scholars and organic intellectuals, it focuses on the uses of social memory, in particular the conflict between the legacies of colonialism and the movement for fundamental change. The content addresses both experts and ordinary citizens alike, with a view to advancing discourse on where we are right now, and how we move on from here to achieve meaningful transformation. As scholars and public representatives with a deep understanding of the social, economic and political dynamics of modern history of South Africa, the contributors offer their unique perspectives and reflections on history, politics, economics, culture, education, ethics and the arts, as well as the links that bind these aspects into an ecology of ideas and attitudes.

Social Mentality and Public Opinion in China (China Perspectives)

by Fanbin Zeng

This book explores the relationship between social mentality, public opinion, media, and other factors through mixed methods in China, especially since the 21st century.The book deploys qualitative and quantitative research and adopts a multi-disciplinary perspective and diversified research methods. The studies are built on and contribute to the burgeoning literature seeking to anatomize the relationship between social mentality, media, and public opinion from the point of view of sociology and communication. It also aims to explore how media can be used to appease public opinion. As the first systematic study of the interconnection between social mentality and public opinion, this book provides empirical support and a theoretical framework for both areas. It will thus be a great read for students and scholars of communication, sociology, and social psychology, especially for those with a focus on China and new media.

Social Mobility: And Its Enemies (Pelican Books)

by Stephen Machin Lee Elliot Major

What are the effects of decreasing social mobility?How does education help - and hinder - us in improving our life chances?Why are so many of us stuck on the same social rung as our parents? Apart from the USA, Britain has the lowest social mobility in the Western world. The lack of movement in who gets where in society - particularly when people are stuck at the bottom and the top - costs the nation dear, both in terms of the unfulfilled talents of those left behind and an increasingly detached elite, disinterested in improvements that benefit the rest of society.This book analyses cutting-edge research into how social mobility has changed in Britain over the years, the shifting role of schools and universities in creating a fairer future, and the key to what makes some countries and regions so much richer in opportunities, bringing a clearer understanding of what works and how we can better shape our future.

Social Mobilization Beyond Ethnicity: Civic Activism and Grassroots Movements in Bosnia and Herzegovina (Southeast European Studies)

by Chiara Milan

This book offers an in-depth investigation of the emergence and spread of social mobilizations that transcend ethnicity in societies violently divided along ethno-national lines. Using Bosnia Herzegovina as a case study, the book explores episodes of mobilization which have superseded ethno-nationalist cleavages. Bosnia Herzegovina emerged from the 1992–95 war brutally impoverished and deeply ethnically divided, representing a critical and strategic case for the examination and understanding of the dynamics of mobilization in such divided societies. Despite difficult circumstances for civic-based collective action, social mobilizations in the country have grown in size, number and intensity in recent years. Marked by citizen demand for accountable governance, responsive urbanism, and access to basic human rights, these protests have been driven by economic, social and political problems which cut across religious and ethnic divides. Examining the variation in spatial and social scale of contention, the book investigates movements’ formation, their organizational structures and networking strategies and advances research on divided societies and social movements. This volume will be of interest to scholars and researchers of Southeastern Europe and those examining political dissent, social movements and mobilization in divided societies, as well as practitioners in civil society, grassroots groups and political activists.

Social Morphogenesis

by Margaret S. Archer

The rate of social change has speeded up in the last three decades, but how do we explain this? This volume ventures what the generative mechanism is that produces such rapid change and discusses how this differs from late Modernity. Contributors examine if an intensification of morphogenesis (positive feedback that results in a change in social form) and a corresponding reduction in morphostasis (negative feedback that restores or reproduces the form of the social order) best captures the process involved. This volume resists proclaiming a new social formation as so many books written by empiricists have done by extrapolating from empirical data. Until we can convincingly demonstrate that a new generative mechanism is at work, it is premature to argue what accounts for the global changes that are taking place and where they will lead. More concisely we seek to answer the question whether or not current social change can be regarded as social morphogenesis. Only then, in the next volumes will the same team of authors be able to remove the question mark.

Social Morphology, Human Welfare, and Sustainability

by Shouraseni Sen Roy Mohammad Izhar Hassan Uday Chatterjee Samik Chakraborty Uttara Singh

This volume discusses a broad range of human welfare problems associated with and stemming from social issues, natural resource deficiencies, environmental hazards, vulnerability to climate change, and sustainability challenges. The chapters form a framework centered around the concept of social morphology, i.e. the role of humans in shaping society, and associated human-nature interactions which inform the ability to achieve sustainable welfare and well-being. The book is divided in six sections. Section I contains the introductory chapters where the book explores shifting interfaces between environment, society, and sustainability outcomes. Section II discusses contemporary issues of social welfare, and covers sustainable approaches in geo-heritage and ecotourism. Section III addresses the roots of various social conflicts and inequalities in relation to overpopulation, poverty, illiteracy, employment concerns, and human migration. Section IV highlights social security and areas of social deprivation, including urban affordability, gender equality, and women’s health. Section V covers social issues resulting from natural hazards and disasters. Section VI concludes the book with a discussion of the way forward for social sustainability. The book will be of interest to students, researchers, policy makers, environmentalists, NGOs, and social scientists.

Social Motivation, Justice, and the Moral Emotions: An Attributional Approach

by Bernard Weiner

Social Motivation, Justice, and the Moral Emotions proposes an attribution theory of interpersonal or social motivation that distinguishes between the role of thinking and feeling in determining action. The place of this theory within the larger fields of motivation and attributional analyses is explored. It features new thoughts concerning social motivation on such topics as help giving, aggression, achievement evaluation, compliance to commit a transgression, as well as new contributions to the understanding of social justice. Included also is material on moral emotions, with discussions of admiration, contempt, envy, gratitude, and other affects not considered in Professor Weiner's prior work. The text also contains previously unexamined topics regarding social inferences of arrogance and modesty.Divided into five chapters, this book:*considers the logical development and structure of a proposed theory of social motivation and justice;*reviews meta-analytic tests of the theory within the contexts of help giving and aggression and examines issues related to cultural and individual differences; *focuses on moral emotions including an analysis of admiration, envy, gratitude, jealousy, scorn, and others;*discusses conditions where reward decreases motivation while punishment augments strivings; and*provides applications that are beneficial in the classroom, in therapy, and in training programs.This book appeals to practicing and research psychologists and advanced students in social, educational, personality, political/legal, health, and clinical psychology. It will also serve as a supplement in courses on motivational psychology, emotion and motivation, altruism and/or pro-social behavior, aggression, social judgment, and morality. Also included is the raw material for 13 experiments relating to core predictions of the proposed attribution theory.

Social Movement Campaigns on EU Policy (International Political Economy Series)

by Louisa Parks

This book investigates if and how social movement campaigns influence European policy, a particularly pertinent question in today's political climate of disillusionment with Europe in many member states. Using a range of campaigns launched by social movement organisations, from genetically modified organisms and Internet freedom to trade union rights and water rights, Parks elucidates the important differences between technical and political campaigns. Technical campaigns are characterised by extended engagement with consultation mechanisms and the production of expert information, particularly for the European Commission. In political campaigns, social movement organisations target the EU at national and local levels, using strategies reminiscent of social movements as they are more commonly known. A comparison of the campaigns suggests that targeting member state governments with protest and harnessing public opinion is central to securing influence over EU policy, and that where national and local levels are made integral to efforts in shaping European policy, influence is more likely.

Social Movement De-Radicalisation and the Decline of Terrorism: The Morphogenesis of the Irish Republican Movement (Contemporary Terrorism Studies)

by Gordon Clubb

By drawing on social movement theories, this book explains how terrorist movements decline, using the case of Irish Republicanism. The continuity of terrorism and political violence from generation to generation demonstrates the need to go beyond a focus on groups or individuals in order to explain how terrorism ends. The concept of de-radicalisation has been critiqued for its lack of explanatory value in accounting for disengagement from terrorism or how the risk of terrorism re-emerging is reduced. However, building on the morphogenetic approach, this book distinguishes between structure/culture and agency over time in order to analyse the causal influence between the two. Two processes are analysed: disengagement framing processes explain how actors change attitudes to violence and the book identifies which factors ensure frames resonate with audiences; and social movement de-radicalisation accounts for the outcomes of disengagement in initiating structural change which transforms the landscape the next generation finds itself in. The fundamental aim of the book is to provide theoretical and conceptual insights into how terrorism can not only come to an end, but can be prevented from emerging to be a significant threat again within a society. This book will be of much interest to students of terrorism and political violence, social movement theory, British and Irish Politics, war and conflict studies, security studies and IR in general.

Social Movement Discourse: An Introduction

by Teun A. van Dijk

This is both the first systematic introduction to Discourse Studies for students and scholars of social movements and a study of discourses on the European "refugee crisis", by leading theorist, Teun A. van Dijk. Concrete examples of different kinds of discourse are vital for the study of social movements because their activities are not limited to such well-known forms of contention as marches, occupations or strikes, but also daily discursive activities, such as meetings, assemblies, interviews, press conferences, manifestos, pamphlets, banners, graffiti, websites, blogs, social media posts and everyday talk. This book proposes that empirical analyses of these discourses should go beyond the popular but vague notion of "frame" and engage in more detailed and explicit analyses of the text and talk of social movements. This is a much-needed introduction to the most important structures of discourse and a detailed theoretical account of the notion of "solidarity" defining the Refugees Welcome movement.

Social Movement Discourse: An Introduction

by Teun A. van Dijk

This is both the first systematic introduction to Discourse Studies for students and scholars of social movements and a study of discourses on the European “refugee crisis”, by leading theorist, Teun A. van Dijk.Concrete examples of different kinds of discourse are vital for the study of social movements because their activities are not limited to such well-known forms of contention as marches, occupations or strikes, but also daily discursive activities, such as meetings, assemblies, interviews, press conferences, manifestos, pamphlets, banners, graffiti, websites, blogs, social media posts and everyday talk.This book proposes that empirical analyses of these discourses should go beyond the popular but vague notion of “frame”and engage in more detailed and explicit analyses of the text and talk of social movements.This is a much-needed introduction to the most important structures of discourse and a detailed theoretical account of the notion of “solidarity” defining the Refugees Welcome movement.

Social Movement Dynamics: New Perspectives on Theory and Research from Latin America (The Mobilization Series on Social Movements, Protest, and Culture)

by Federico M. Rossi Marisa von Bülow

This book presents an overview of new approaches to the study of social movements emerging out of Latin America, based on original and innovative analyses of the recent changes in collective action across the region. Over the past decade, new repertoires of contention have emerged in parallel to changes in the configuration of actors, in previously established patterns of relationship between social movements and political institutions, and in the shapes of collaborative networks, both domestic and transnational. The authors analyze a broad set of countries and social movements, while focusing on three key theoretical debates: the interactions between routine and contentious politics, the relationship between protest and context, and the organizational configurations of social movements. The research agenda put forward by this book is neither defined nor restricted by geographical boundaries, even though the chapters are based on field research undertaken in Latin America. In doing so, this volume contributes to a still underdeveloped dialogue in theory-building in social movement studies, among scholars from the South and from the North, as well as among scholars specialized in different regions.

Social Movement Organizations: Guide to Research on Insurgent Realities (Social Problems And Social Issues Ser.)

by John Lofland

The authorative and richly detailed handbook is divided into three parts: (1) procedures for studying SMOs; (2) propositions or generalizations about them; and (3) perspectives or wider considerations relating to them. Included are discussions of such basic questions as: What causes SMOs and why do people join them? What are the beliefs and practices of SMOs? What effect do SMOs have, and what are the social reactions to them?

Social Movement Studies in Europe: The State of the Art

by Olivier Fillieule Guya Accornero

Bringing together over forty established and emerging scholars, this landmark volume is the first to comprehensively examine the evolution and current practice of social movement studies in a specifically European context. While its first half offers comparative approaches to an array of significant issues and movements, its second half assembles focused national studies that include most major European states. Throughout, these contributions are guided by a shared set of historical and social-scientific questions with a particular emphasis on political sociology, thus offering a bold and uncommonly unified survey that will be essential for scholars and students of European social movements.

Social Movements

by Suzanne Staggenborg

Social movements around the world have used a wide variety of protest tactics to bring about enormous social changes, influencing cultural arrangements, public opinion, and government policies in the process. This concise yet in-depth primer provides a broad overview of theoretical issues in the study of social movements, illustrating key concepts with a series of case studies. It offers engaging analyses of the protest cycle of the 1960s, the women's movement, the LGBT movement, the environmental movement, right-wing movements, and global social justice movements. Author Suzanne Staggenborg examines these social movements in terms of their strategies and tactics, the organizational challenges they faced, and the roles that the mass media and counter-movements played in determining their successes and failures.

Social Movements and Civil War: When Protests for Democratization Fail (Routledge Studies in Civil Wars and Intra-State Conflict)

by Donatella della Porta Teije Hidde Donker Bogumila Hall Emin Poljarevic Daniel P. Ritter

This book investigates the origins of civil wars which emerge from failed attempts at democratization. The main aim of this volume is to develop a theoretical explanation of the conditions under which and the mechanisms through which social movements’ struggles for democracy end up in civil war. While the empirical evidence suggests that this is not a rare phenomenon, the literatures on social movements, democratization and civil wars have grown apart from each other. At the theoretical level, Social Movements and Civil War bridges insights in the three fields, looking in particular at explanations of the radicalization of social movements, the failure of democratization processes and the onset of civil war. In doing this, it builds upon the relational approach developed in contentious politics with the aim of singling out robust causal mechanisms. At the empirical level, the research provides in-depth descriptions of four cases of trajectory from social movements for democratization into civil wars: in Syria, Libya, Yemen and the former Yugoslavia. Conditions such as the double weakness of civil society and the state, the presence of entrepreneurs of violence as well as normative and material resources for violence, ethnic and tribal divisions, domestic and international military interventions are considered as influencing the chains of actors’ choices rather than as structural determinants. This book will be of great interest to students of civil wars, political violence, social movements, democratization, and IR in general.

Social Movements and Democracy in Africa: The Impact of Women's Struggles for Equal Rights in Botswana (African Studies)

by Agnes Ngoma Leslie

This book examines social movements in Africa, analyzing how they emerge and how they may impact public policy, the legal and political situation, and the society by focusing on the following question: How do women's political and legal rights get extended and institutionalized in a patriarchal democratic society?

Social Movements and Democracy in the 21st Century

by Dylan Taylor

This book contends that the impasse of the Left today is in part, a result of an anarchist 'common sense' among activists. The author argues that the vital dynamics of anarchism and social movements need to be combined with a reappraisal of the Communist party and state. While cynicism towards capitalism and existing political institutions is plentiful, this book argues that the Left appears mired in a reactive politics of resistance, unable to formulate programmes for substantive social change. Drawing insights from the history of the Left, political economy, contemporary critical theory and an in-depth study of Occupy, the author provides concrete suggestions as to how the Left might 'claim the twenty-first century' and realise a more equitable social order. Social Movements and Democracy in the 21st Century challenges activists and scholars to rethink social movements and political organisation, and to actively work towards enduring social change. The book will be of interest to students and scholars of social movement studies, Left theory, critical theory, political sociology and Marxism, as well as anyone with an interest in 'political change'.

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