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H2H Marketing: Case Studies on Human-to-Human Marketing (Springer Business Cases)
by Philip Kotler Waldemar Pfoertsch Uwe Sponholz Maximilian HaasH2H Marketing focuses on redefining the role of marketing by reorienting the mindset of decision-makers and integrating the concepts of Design Thinking, Service-Dominant Logic and Digitalization. Following the authors' successful book on H2H Marketing, this book brings foward selected case studies showcasing various aspects of the concept, its fundamental elements, and its implementation.
H2H Marketing: The Genesis of Human-to-Human Marketing
by Philip Kotler Waldemar Pfoertsch Uwe SponholzIn H2H Marketing the authors focus on redefining the role of marketing by reorienting the mindset of decision-makers and integrating the concepts of Design Thinking, Service-Dominant Logic and Digitalization. It’s not just technological advances that have made it necessary to revisit the way everybody thinks about marketing; customers and marketers as human decision-makers are changing, too. Therefore, having the right mindset, the right management approach and highly dynamic implementation processes is key to creating innovative and meaningful value propositions for all stakeholders. This book is essential reading for the following groups: Executives who want to bring new meaning to their lives and organizations Managers who need inspirations and evidence for their daily work in order to handle the change management needed in response to the driving forces of technology, society and ecology Professors, trainers and coaches who want to apply the latest marketing principles Students and trainees who want to prepare for the future Customers of any kind who need to distinguish between leading companies Employees of suppliers and partners who want to help their firms stand out. The authors review the status quo of marketing and outline its evolution to the new H2H Marketing. In turn, they demonstrate the new marketing paradigm with the H2H Marketing Model, which incorporates Design Thinking, Service-Dominant Logic and the latest innovations in Digitalization. With the new H2H Mindset, Trust and Brand Management and the evolution of the operative Marketing Mix to the updated, dynamic and iterative H2H Process, they offer a way for marketing to find meaning in a troubled world.
H2H-Marketing – von Menschen für Menschen: Marketing mit mehr Verantwortung und Nachhaltigkeit – Konzeption und Umsetzung
by Philip Kotler Waldemar Pförtsch Uwe SponholzDieses Buch zeigt, warum sich Marketing zu einem nachhaltigeren und verantwortungsvollen Handeln weiterentwickeln muss und wie das professionell gelingen kann. Unternehmen müssen heute die Beziehung zu den Menschen in den Mittelpunkt ihres unternehmerischen Wirkens setzen. Neue Angebote, Kommunikations- und Vertriebskonzepte sind dafür notwendig, um die gestiegenen Erwartungen der Menschen von heute erfüllen zu können. Für Unternehmen ist damit die große Chance verbunden, sich als proaktive Change Agents zu positionieren und eine authentische, sinnstiftende sowie verantwortungsvolle Rolle bei der Lösung der Probleme ihrer Kunden einzunehmen. Das H2H-Modell integriert dafür in einzigartiger Form aktuelle Managementkonzepte sowie Design Thinking und Service-Dominant Logic, gepaart mit den Chancen der Digitalisierung. Zugleich vereinfacht es kompliziert gewordene Marketingprozesse und implementiert fortschrittliche Management- und Entscheidungskonzepte. Die junge Generation kritisiert zu Recht, dass zu viel über Klimawandel, Nachhaltigkeit und wachsende Armut geredet, aber zu wenig gehandelt wird. Stattdessen wird der Hyperkonsum weiter angeheizt. Die Jugend legt den Finger in die Wunde. Es ist Zeit, jetzt umzudenken. Unternehmen, die dieser Botschaft keine Taten folgen lassen, werden Kunden verlieren. Wer diesen Weg in die Zukunft beschreiten will, muss bereit sein, neue Gedanken zuzulassen und den Menschen mit seinen Bedürfnissen und Erwartungen konsequent in den Mittelpunkt zu stellen. Den Leitfaden dazu bietet dieses Buch – mit gut durchdachten Konzepten und inspirierenden Beispielen.
HBI - Hamburger Burnout-Inventar: Manual (SpringerTests)
by Matthias BurischDas Burnout-Inventar misst 10 Dimensionen und genügt als einziges auf deutsch online verfügbares Instrument wissenschaftlichen Ansprüchen der Testkonstruktion: Seine Reliabilität und Validität wurden geprüft, und seine Normen beruhen auf einer Stichprobe von 616 Erwachsenen über 18. Weltweit wurde das Burnout-Inventar bislang von mehr als 300.000 Personen bearbeitet.
HBR Guide to Dealing with Conflict (HBR Guide)
by Amy GalloWhile some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. <p><p> How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to:
HBR Guide to Delivering Effective Feedback (HBR Guide Series)
by Harvard Business ReviewTake the stress out of giving feedback.To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change?Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion-from weekly check-ins to annual reviews-into an opportunity for growth and development. You'll learn to: Establish trust with your direct reports Assess their performance fairly Emphasize improvement, even in criticism React calmly to a defensive feedback recipient Recognize and motivate star performers Create individualized development plansArm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
HBR's 10 Must Reads on Emotional Intelligence (with featured article "What Makes a Leader?" by Daniel Goleman)
by Harvard Business ReviewIn his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership.If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills-and your professional success.This book will inspire you to: Monitor and channel your moods and emotions Make smart, empathetic people decisions Manage conflict and regulate emotions within your team React to tough situations with resilience Better understand your strengths, weaknesses, needs, values, and goals Develop emotional agility
HCI and Design in the Context of Dementia (Human–Computer Interaction Series)
by Rens Brankaert Gail KenningOld age is currently the greatest risk factor for developing dementia. Since older people make up a larger portion of the population than ever before, the resulting increase in the incidence of dementia presents a major challenge for society. Dementia is complex and multifaceted and impacts not only the person with the diagnosis but also those caring for them and society as a whole. Human-Computer Interaction (HCI) design and development are pivotal in enabling people with dementia to live well and be supported in the communities around them. HCI is increasingly addressing the need for inclusivity and accessibility in the design and development of new technologies, interfaces, systems, services, and tools. Using interdisciplinary approaches HCI engages with the complexities and ‘messiness’ of real-world design spaces to provide novel perspectives and new ways of addressing the challenge of dementia and multi-stakeholder needs. HCI and Design in the Context of Dementia brings together the work of international experts, designers and researchers working across disciplines. It provides methodologies, methods and frameworks, approaches to participatory engagement and case studies showing how technology can impact the lives of people living with dementia and those around them. It includes examples of how to conduct dementia research and design in-context in the field of HCI, ethically and effectively and how these issues transcend the design space of dementia to inform HCI design and technology development more broadly. The book is valuable for and aimed at designers, researchers, scholars and caregivers that work with vulnerable groups like people with dementia, and those directly impacted.
HDEV
by Spencer RathusLearn human development YOUR Way with HDEV! HDEV s easy-reference, paperback textbook presents course content through visually-engaging chapters as well as Chapter Review Cards that consolidate the best review material into a ready-made study tool. With the textbook or on its own, HDEV Online allows easy exploration of HDEV anywhere, anytime - including on your device! Collect your notes and create StudyBits from interactive content as you go to remember what s important. Then, either use preset study resources, or personalize the product through easy-to-use tags and filters to prioritize your study time. Make and review flashcards, review related content, and track your progress with Concept Tracker, all in one place and at an affordable price!
HDEV (2nd Edition)
by Spencer A. Rathus"HDEV, Second Edition" is a reader-friendly and concise text that traces human development from infancy through late adulthood without any delays or distractions.
HEAVY!
by Richard B. MckenzieAmerica's emerging "fat war" threatens to pit a shrinking population of trim Americans against an expanding population of heavy Americans in raging policy debates over "fat taxes" and "fat bans." These "fat policies" would be designed to constrain what people eat and drink - and theoretically crimp the growth in Americans' waistlines and in the country's healthcare costs. Richard McKenzie's HEAVY! The Surprising Reasons America Is the Land of the Free--And the Home of the Fat offers new insight into the economic causes and consequences of America's dramatic weight gain over the past half century. It also uncovers the follies of seeking to remedy the country's weight problems with government intrusions into people's excess eating, arguing that controlling people's eating habits is fundamentally different from controlling people's smoking habits. McKenzie controversially links America's weight gain to a variety of causes: the growth in world trade freedom, the downfall of communism, the spread of free-market economics, the rise of women's liberation, the long-term fall in real minimum wage,and the rise of competitive markets on a global scale. In no small way - no, in a very BIG way - America is the "home of the fat" because it has been for so long the "land of the free." Americans' economic, if not political, freedoms, however, will come under siege as well-meaning groups of "anti-fat warriors" seek to impose their dietary, health, and healthcare values on everyone else. HEAVY! details the unheralded consequences of the country's weight gain, which include greater fuel consumption and emissions of greenhouse gases, reduced fuel efficiency of cars and planes, growth in health insurance costs and fewer insured Americans, reductions in the wages of heavy people, and required reinforcement of rescue equipment and hospital operating tables. McKenzie advocates a strong free-market solution to how America's weight problems should and should not be solved. For Americans to retain their cherished economic freedoms of choice, heavy people must be held fully responsible for their weight-related costs and not be allowed to shift blame for their weight to their genes or environment. Allowing heavy Americans to shift responsibility for their weight gain can only exacerbate the country's weight problems.
HISTORIA UNIVERSAL DE LA HISTERIA (EBOOK
by Malele PenchanskyLa histeria femenina fue diagnosticada por la medicina occidental antigua como una enfermedad que provenía de perturbaciones del útero y cuyo tratamiento era conocido como "masaje pélvico", que consistía en la estimulación de la zona de los genitales hasta llegar al orgasmo. El mismo Freud se interesó especialmente por la histeria y más cerca de nuestro tiempo la psicoanalista francesa Diane Chauvelot la caracterizó como un síntoma social. El origen de la histeria fue cambiando y lo sigue haciendo. Historia universal de la histeria recrea algunas historias atravesadas por este síntoma: la mirada de la Medusa, la palabra que enamora en Sócrates y Alcibíades, el travestismo y la ambig edad en Juana de Arco, o la seducción masculina del Don Juan. Desde la histérica paradigmática Anna O. hasta la observación de rasgos histéricos en personajes de nuestros días, Malele Penchansky logra un fresco audaz y provocativo sobre un síntoma que, sostiene, no es privativo de las mujeres ni tan malo como nos hicieron creer. Después de todo, de la histeria se nutre el juego amoroso.
HIV & AIDS And The Older Adult
by Kathleen M. NokesFirst published in 1996. The incidence of HIV/AIDS in society has reached epidemic levels. People of all ages are contracting the disease, and with the advances in medication and treatment, those with the disease are living longer. This book discusses the unique issues facing older adults with HIV/AIDS and addresses living with the disease.
HIV Affected and Vulnerable Youth: Prevention Issues and Approaches
by Alejandro Garcia Susan Taylor-BrownHIV Affected and Vulnerable Youth: Prevention Issues and Approaches provides suggestions for support of vulnerable youth who must face chronic disease or death, poverty, drug abuse, and racism, as well as the tribulations that accompany adolescence. Social workers, case managers, psychologists, and nurses who work with HIV-affected and vulnerable youth and their families will find unique recommendations on how to assist these individuals in resisting risky behaviors. This unique collection of research studies expands on the current knowledge while informing us of how much more there is to be learned. This informative book will enlighten you about the children and mothers who are most likely to be affected by the HIV disease, the poor people of color living in substandard housing who are subjected to discrimination and social isolation. The multiple losses experienced by these women and children because of infection, crime, and substance abuse are included in this valuable book but most importantly you will discover how you can alleviate some of the stresses caused by these losses. Through HIV Affected and Vulnerable Youth, you will discover multiple ways to successfully help the adolescents in your practice deal with the challenges inherent to HIV, economic hardships, and substance abuse.Comprehensive and intelligent, this important book will help you address the needs of HIV-affected children or families with humanity, sensitivity, and ethnically sensitive interventions. With HIV Affected and Vulnerable Youth, you will find unique interventions to help the youth and family in your community by: discovering how facing the mortality of an HIV-infected family member has profound psychological effects on a child or adolescent and how you can help ease this crisis for your clients understanding why many youth who must cope with the eminent death of a family member deal with this crisis by engaging in risky behaviors which may result in HIV infection for themselves realizing that the lack of education about HIV, how it is transmitted, and how to prevent transmission may be part of the problem for high-risk youth learning how some HIV-positive children exhibit stable functioning and resilience in coping with their health, but have difficulties exhibiting the same stability in other aspects of their lives realizing that the social stigma surrounding HIV has not lost its intensity and that this stigma is a part of the everyday reality for HIV-affected children and their familiesHIV Affected and Vulnerable Youth: Prevention Issues and Approaches brings to light the daily heartache and struggles of HIV-affected children and their families. The day-to-day challenges of families and youths due to HIV-infection, crime, substance abuse, and sometimes where and how they live pose problems to the well-being of these individuals and are significant obstacles to mental-health therapy and health care services. This helpful book offers you several intervention techniques in order to improve the lives of HIV-affected individuals and families in your community.
HIV Mental Health for the 21st Century (Open Access Lib And Hc Ser.)
by Mark G. WiniarskiAs we approach the 21st century, we also approach the third decade of the AIDS epidemic. Mental health care providers must face the crucial fact that the human immunodeficiency virus (HIV) and the condition it causes, Acquired Immune Deficiency Syndrome (AIDS) is the leading cause of death among Americans aged 25-44 years. HIV Mental Health for the 21st Century provides a roadmap for mental health professionals who seek to develop new strategies aimed at increasing the longevity and quality of life for people living with HIV/AIDS, as well as at controlling the future spread of the disease. Divided into five sections, this volume covers basic concepts in HIV/AIDS mental health; specialized aspects of HIV/AIDS clinical care; models of clinical care; program evaluation; and HIV mental health policy and programs. Chapters treat issues such as feelings of caregivers, the role of spirituality in mental health care, rural practice, mental health home care, and working with children.
HIV Mental Health for the 21st Century (Open Access Lib And Hc Ser.)
by Mark G. WiniarskiAs we approach the 21st century, we also approach the third decade of the AIDS epidemic. Mental health care providers must face the crucial fact that the human immunodeficiency virus (HIV) and the condition it causes, Acquired Immune Deficiency Syndrome (AIDS) is the leading cause of death among Americans aged 25-44 years. HIV Mental Health for the 21st Century provides a roadmap for mental health professionals who seek to develop new strategies aimed at increasing the longevity and quality of life for people living with HIV/AIDS, as well as at controlling the future spread of the disease. Divided into five sections, this volume covers basic concepts in HIV/AIDS mental health; specialized aspects of HIV/AIDS clinical care; models of clinical care; program evaluation; and HIV mental health policy and programs. Chapters treat issues such as feelings of caregivers, the role of spirituality in mental health care, rural practice, mental health home care, and working with children.
HIV Psychiatry: A Practical Guide for Clinicians
by James A. Bourgeois Mary Ann Adler Cohen Getrude MakurumidzeThis book is a practical guide in understanding how to prevent HIV transmission, to recognize risk behaviors, and to add something else to their repertoires. It aims to empower clinicians and provide a sense of security and competence with the recognition and understanding of some of the psychiatric illnesses that complicate and perpetuate the HIV pandemic that continue to persist throughout every area of the world despite the magnitude of the progress that has transformed the illness from a rapidly fatal to chronic illness that is no longer life-limiting. Missing in most of the literature on HIV is the subtle, and sometimes not so subtle, contribution of psychiatric symptoms, psychiatric illness, and risk behaviors that drive the pandemic and serve as catalysts for new infections. This practical guide provides state-of-the-art understanding of not only prevention but also a way to recognize risk behaviors, psychiatric symptoms, and psychiatric illnesses that will demystify and decode the sometimes enigmatic and frustrating reasons for nonadherence with diagnostic procedures and life-saving treatments and care. All behaviors and pathology are covered as well as the resources and treatments available. The goal of this text is to refresh knowledge on the current state of psychiatric illness management among people living with HIV, to provide a concise volume on the psychiatric aspects of HIV prevention and treatment that substantially impact the overall care of the patient, and to help understand the psychiatric catalysts of the pandemicWritten by experts in the field, HIV Psychiatry: A Practical Guide for Clinicians provides enduring guidance to medical and other professionals caring for complicated clinical patients as they face ongoing challenges in working with persons with HIV and AIDS.
HIV Treatments as Prevention (TasP)
by Seth C. KalichmanHIV Treatment as Prevention: Primer for Behavior-Based Implementation provides the first practical guide to integrating behavioral prevention with antiretroviral therapies for people living with HIV infection. This brief book discusses the historical and social context embedding the shifting landscape in HIV prevention, where the use of effective treatments have become the focus of HIV prevention. While using treatments for prevention is promising, the history of HIV prevention offers several important pitfalls that must be avoided if HIV treatments are to ultimately succeed in preventing new HIV infections. Lessons learned from the successes and failures of other biomedical technologies used in HIV prevention, specifically syringes, condoms, and HIV testing are critical to the success of using HIV treatments for prevention. HIV Treatment as Prevention: Primer for Behavior-Based Implementation summarizes the scientific evidence for advancing the use of antiretroviral therapies for HIV prevention. The evidence makes clear that HIV treatments can prevent HIV transmission, but will fail if behavioral aspects of treatment and HIV transmission are ignored. Of greatest concern are medication adherence and risks for contracting other sexually transmitted infections. Placing HIV treatment within the context of behavioral interventions for maintaining medication adherence and reducing sexual risk behaviors is therefore essential to the future of HIV prevention. HIV Treatment as Prevention: Primer for Behavior-Based Implementation highlights two pioneering behavioral interventions aimed at maximizing the effects of antiretroviral therapies for preventing HIV transmission. One of the interventions, developed by the Author's research team, is discussed in detail and the intervention manual is included as an Appendix.
HIV and Gay Men: Clinical, Social and Psychological Aspects
by Rusi Jaspal Jake BayleyThis book focuses on the clinical, social and psychological aspects of HIV among gay men and examines the complex factors that can contribute to HIV risk in this key population. With the target to end all HIV transmissions in the UK by 2030 in mind, Jaspal and Bayley combine elements of HIV medicine and social psychology to identify the remaining barriers to effective HIV prevention among gay men. The authors take the reader on a journey through the history of HIV, its science and epidemiology and its future, demonstrating the vital role of history, society and psychology in understanding the trajectory of the virus. Underpinned by theories from social psychology and clinical snapshots from practice, this book considers how psychological constructs, such as identity, risk and sexuality, can impinge on physical health outcomes. This refreshing and thought-provoking text is an invaluable resource for scholars, clinicians and students working in the field of HIV.
HIV and Psychiatry
by Igor Grant Dan J. Stein John A. JoskaEditorsJohn A. JoskaDepartment of Psychiatry and Mental Health, University of Cape TownDan J. SteinDepartment of Psychiatry and Mental Health, University of Cape TownIgor GrantDepartment of Psychiatry, University of California, San DiegoMental health and HIV/AIDS are closely interlinked. Mental disorders, including substance-use disorders, are associated with increased risk of HIV infection and affect adherence to and efficacy of antiretroviral treatments. Conversely, HIV infection can increase risk for neuropsychiatric complications including stress, mood, and neurocognitive disorders. This book provides clinicians with a comprehensive evidenced-based and practical approach to the management of patients with HIV infection and co-morbid mental disorders. It provides up-to-date and clear overviews of current clinical issues, as well as the relevant basic science. Information and data from studies of different HIV groups (eg men who have sex with men) make the text relevant to a broad spectrum of clinicians, including those working with low socioeconomic status groups in high income countries and those working in the developing world.The book uses the popular format of the World Psychiatric Association's Evidence and Experience series. Review chapters summarize the evidence on the epidemiology, pathogenesis and clinical aspects of mental disorders in HIV,and interventions (both psychotherapy and psychopharmacology including drug-drug interactions). These are complemented by commentaries addressing particular facets of each topic and providing insight gained from clinical experience. Psychiatrists, psychologists and all mental health staff working with HIV-infected patients will find this book of great benefit.
HIV/AIDS Prevention: Current Issues in Community Practice
by Doreen D. SalinaDevelop a positive working relationship between researchers and community groups focusing on HIV/AIDS prevention, and discover how to evaluate HIV/AIDS programs! An indispensable manual for everyone involved with HIV/AIDS research, prevention techniques, and the needs of individuals with HIV/AIDS, HIV/AIDS Prevention: Current Issues in Community Practice covers everything from the likelihood of condom usage by college women to the psychological effects on minority men infected with the HIV/AIDS virus. Essential reading for psychologists, research scientists who work with communities or who are involved in AIDS prevention programs, and for care takers of people with HIV/AIDS, Contemporary Topics in HIV/AIDS Prevention covers the necessary collaborative steps needed to create a positive researcher/community based organization (COB) partnership that will benefit researchers and those affected by the disease. In HIV/AIDS Prevention, you will examine many different models designed to effectively foster a positive researcher/CBO relationship while learning how to overcome problems you may encounter when researching a social issue or working with a researcher. This book also explains how and why many HIV prevention programs have been poorly evaluated due to a lack of funds and social politics. In addition, you will discover how you can obtain and/or perform a true evaluation of an HIV prevention program. In HIV/AIDS Prevention, you will explore many important issues and factors that help create successful programs, including: factors necessary for valid HIV/AIDS prevention program evaluations assessments of coping strategies, psychological variables, and the physical well-being of African- American and Latino men living with HIV/AIDS steps for the collaborative process between researchers and community groups making a good match between community-based organizations and researchersHIV/AIDS Prevention gives you pertinent information and guidelines for selecting a community-based organization to work with and the steps to creating a successful relationship. This book will give you the strategies and information you need in order to give pastoral support and prevention education to at-risk individuals. You will discover what is necessary for a true HIV/AIDS prevention program evaluation.
HIV/AIDS and Sexuality
by Michael W RossIn this important book, editor Michael Ross brings together the latest knowledge and research concerning the relationship between HIV and AIDS and sexual functioning. HIV/AIDS and Sexuality explores the experiences of being HIV-infected and the impact of infection on an individual's sexuality. It describes differences that may be associated with individuals who are infected or concerned about infection, and it provides new in-depth analyses of the effect of HIV on sexuality and sexual risks. The book provides clinical perspectives on sexual problems associated with HIV infection as well as some treatment approaches. Contributing authors represent the United States, Australia, and Europe and discuss heterosexual men and women, gay men, lesbians, and injecting drug users. This diversity provides a more complete picture of the experiences of people with HIV in terms of explicit and implicit sexuality. Chapters include cross-sectional and cohort study designs as well as qualitative, quantitative, and clinical approaches. Some of the topics explored are:the centrality of sexuality to equality of life and identity and the impact of HIV on sexuality in gay-identified menthe psychological impact of making changes in sexual behavior on gay men with HIV infectionrisk behaviors in seropositive and seronegative womena study of a cohort of HIV-infected women associated with the militarysexual addiction in gay men and its association with HIV risksovert and subtle communications processes that occur between health care providers and clients about sexuality and HIVstages of change in safer sexual practices in a cohort of gay menpersonality variables associated with risk and infection in both homosexual and heterosexual menHIV/AIDS and Sexuality opens up the area of sexuality in people living with HIV and focuses much-needed attention on the issues involved in sexual expression, HIV transmission risk, and living with HIV infection. This book is an illuminating exploration into the subject that helps professionals better understand their clients and thus provide more compassionate and effective care.
HR True Story: Die heimlichen Herausforderungen und Katastrophen der Personalarbeit und wie man sie meistert
by Jannis Tsalikis Eva StockDieses Buch schildert ehrlich und schonungslos die Realität von Personalverantwortlichen In diesem Buch über Tabuthemen im Human Resources Management stellt Autor Jannis Tsalikis Geschichten zu folgenden Themen in anonymisierter Form vor:Alkohol und Drogen am ArbeitsplatzBeziehungen und sexuelle Verhängnisse in der BelegschaftDiebstahl und Betrug am ArbeitsplatzEntlassungen im kleinen und großen StilDiskriminierung und Mobbinguvm. Tsalikis behandelt in seinem Werk ausschließlich Fallbeispiele aus dem echten Personalerleben. Diese sind zum Teil im Berufsalltag des Autors passiert, teilweise stammen sie von Kollegen aus dem Personalmanagement. Mit vielen konkreten Praxistipps Das Buch erzählt aber nicht nur echte Geschichten aus der Praxis von Praktikern für Praktiker. Jannis Tsalikis geht zudem mit Unterstützung von Experten aus Arbeitsrecht und Psychologie auf konkrete Tipps zum Umgang mit schwierigen Mitarbeitern und vielen weiteren Herausforderungen im Personaleralltag ein.
HRD Audit: Rejuvenating HR Function for Business Excellence
by T. V. RaoThis book presents the first ever comprehensive approach to evaluating and redesigning Human Resource Development (HRD) function and intervention to maximise their contribution to business excellence.The HRD function recognises the significance of competent and committed people in helping organizations achieve excellence. Studies across the globe have indicated that good HR systems and practices go a long way to make firms effective. Competent employees, top management, HR staff and the HRD climate play a critical role. This book examines how users of HRD are partners in any review and evaluation. It uses multiple methods like interviews with stakeholders, observation, questionnaires, analysis of documents and workshops. The book also outlines key HRD audit methodologies to review and rejuvenate HRD and align it with business excellence including intellectual capital building for the long term.An incisive and invigorating read, this book would be useful to the students, researchers, line managers, CEOs, CXOs and faculty of Human Resource Management, Organizational Behaviour and Applied Psychology. It would also be an invaluable handbook for practising business executives to help them implement the performance management and other talent management systems for leading excellence.
HUMAN(e): A Radical Reimagining of Grief, Loss and Learning to Live Without
by Rachelle BensoussanWritten by a Queer woman of North African and Middle Eastern descent, Human(e) takes a radically non-pathology-based approach to grief and loss. In this intimate and reflective auto-ethnographic book, Bensoussan asserts that grief is a biological imperative; a life-sustaining necessity that is vital to our survival. Human(e) explores how our species has been living with, and metabolizing loss, well before there were licensed professionals and accredited institutions. Bensoussan examines the inadequacy of the idea that grief is normal, as grief goes well beyond the Western-colonial binary of normal and abnormal. Grief is human, and to grieve is to be human. Rachelle seamlessly and beautifully weaves together her vast professional expertise on grief with her own personal lived experiences of loss. Human(e) is a must read for anyone learning to live without.