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Trust
by Toshio YamagishiThis book is written around the central message that collectivist societies produce security, but destroy trust. In collectivist societies, people are connected through networks of strong personal ties where the behavior of all agents is constantly monitored and controlled. As a result, individuals in collectivist networks are assured that others will abide by social norms, and gain a sense of security erroneously thought of as "trust." However, this book argues that this security is not truly trust, based on beliefs regarding the integrity of others, but assurance, based on the system of mutual control within the network. In collectivist societies, security is assured insofar as people stay within the network, but people do not trust in the benevolence of human nature. On the one hand, transaction costs are reduced within collectivist networks, as once accepted into a network the risk of being maltreated is minimized. However, joining the network requires individuals to pay opportunity cost, that is, they pay a cost by forgoing potentially superior opportunities outside the security of the network. In this era of globalization, people from traditionally collectivistic societies face the challenge of learning how to free themselves from the security of such collectivistic networks in order to explore the opportunities open to them elsewhere. This book presents research investigating how the minds of individuals are shaped by the conflict between maintaining security inside closed networks of strong ties, and venturing outside of the network to seek out new opportunities.
Trust And Organizations
by Marta Reuter Filip Wijkström Bengt Kristensson UgglaAn increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of the staff, as well as in the effectiveness of the regulations, rules, and systems in place for quality control. What mechanisms have developed in modern society to create, manage, maintain, and convey trust in companies, public administrations, and civil society organizations? What takes place in the encounter between different cultures of confidence and what happens when confidence in or between organizations is shattered?Trust and Organizations gathers an interdisciplinary group of academics to contextualize the dilemmas resulting from the institutionalization of trust and confidence in a wide selection of organizational settings. The importance of trust is highlighted in relation to different types of borders or boundaries - institutional, organizational, and geographical - as the overlapping and blurring of such boundaries is becoming one of the main characteristics of an increasingly transnational and re-regulated world.
Trust Factor: The Science of Creating High-Performance Companies
by Paul J. ZakWhy is the culture of a stagnant workplace so difficult to improve? Learn to cultivate a workplace where trust, joy, and commitment compounds naturally by harnessing the power of neurochemistry!For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program, yet companies everywhere continue to struggle with toxic cultures, and the unhappiness and low productivity that go with them.In Trust Factor, neuroscientist Paul Zak shows that innate brain functions hold the answers we&’ve been looking for. Put simply, the key to providing an engaging, encouraging, positive culture that keeps your employees energized is trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.Within this book, Zak explains topics such as:How brain chemicals affect behaviorWhy trust gets squashedHow to stimulate trust within your employeesAnd much more!This book also incorporates science-based insights for building high-trust organizations with successful examples from The Container Store, Zappos, and Herman Miller.Stop recycling the same ineffective strategies and programs for improving culture. By using the simple mechanisms in Trust Factor, you can create a perpetual trust-building cycle between your management and staff, thus ending stubborn workplace patterns.
Trust Your Mind: Embracing Nuance in a World of Self-Silencing
by Jenara NerenbergAn urgent examination of self-silencing culture and the toxic impact of groupthink, by the author of Divergent Mind and founder of The Neurodiversity Project. Nerenberg empowers readers with tools to understand the mind and navigate an increasingly polarized world, from campuses and workplaces, to the media and beyond.Connected across geography and culture via the internet, the world is both a vast, limitless landscape and an ever-shrinking echo chamber. Communication, especially discourse over free speech, is becoming increasingly divisive; one person’s right to speak comes into conflict with another seeking to prevent harm. Our tolerance for differing opinions is also narrowing. A “wrong” remark or comment, no matter how seemingly innocent, can result in banishment, and contradictory ideas spark hysteria and backlash—what is referred to as “cancel culture.” This polarization affects everyone of us—among friends and families, workplaces and communities—and threatens the fabric of society.In this timely book, Jenara Nerenberg analyzes this phenomenon of “self-silencing,” asking potent questions about how harmful groupthink has become accepted. Applying her expertise in journalism, psychology, and public health, she digs deep into urgent problems that are worsening under a culture of self-censorship, including loneliness, isolation, and polarization.But there is hope. Nerenberg offers insights for how to identify and escape groupthink and transform fear into empathy, allowing space for authentic communication that reduces—rather than causes—harm to others.
Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work
by Melody Wilding LMSWAre you a Sensitive Striver? Learn how to get out of your own way and rediscover your sensitivity as a superpower.___ Highly sensitive and high performing?___ Need time to think through decisions before you act?___ Judge yourself harshly when you make mistakes?___ Take feedback and criticism personally?___ Find it difficult to set boundaries?It's time to Trust Yourself. Being highly attuned to your emotions, your environment, and the behavior of others can be the keys to success, but they can also lead to overthinking everything and burnout. Human behavior expert and executive coach Melody Wilding, LMSW has spent the past ten years working with Sensitive Strivers like you. In this groundbreaking book, she draws on decades of research and client work to examine the intersection of sensitivity and achievement in the workplace and offer neuroscience-based strategies you can use to reclaim control of your life and reach your full potential.Trust Yourself offers concrete steps to help you break free from stress, perfectionism, and self-doubt so you can find the confidence to work and lead effectively. You will learn how to:• Achieve confidence and overcome imposter syndrome.• Find your voice to speak and act with assertiveness.• Build resilience and bounce back from setbacks.• Enjoy your success without sacrificing your well-being.If you're an empathetic, driven person trying to navigate your career and learn how to believe in yourself in the process, Trust Yourself offers the mindset and tools to set you on the path to personal and professional fulfillment.The perfect book for:• Those who identify as highly sensitive• Anyone who overthinks or struggles with work stress and burnout•Corporate professionals of all levels• Managers, leaders, and executives• Life, career, and leadership coaches
Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization
by Dennis Reina Michelle ReinaThis new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on Forgiveness in the Workplace
Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization (2nd edition)
by Dennis S. Reina Michelle L. ReinaThis book describes the ways that trust in the workplace can enhance worker productivity and increase employees' willingness to take risks, share information, and learn from mistakes. It argues that without trust, contemporary organizations will be unable to take the risks necessary to succeed in the rapidly changing environments of the new global economy. The Reinas both hold PhDs in human and organizational development and work for an organization development research and consulting firm. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Trust and Communication in a Digitized World
by Bernd BlöbaumThis book explores models and concepts of trust in a digitized world. Trust is a core concept that comes into play in multiple social and economicrelations of our modern life. The book provides insights into the current stateof research while presenting the viewpoints of a variety of disciplines such ascommunication studies, information systems, educational and organizational psychology,sports psychology and economics. Focusing on an investigation of how the Internetis changing the relationship between trust and communication, and the impact thischange has on trust research, this volume facilitates a greater understandingof these topics, thus enabling their employment in social relations.
Trust and Communication: Findings and Implications of Trust Research
by Bernd BlöbaumTrust is a fundamental concept in modern society. This book provides current findings of trust research from various disciplines: communication studies, information systems, educational and organizational psychology, sports psychology and economics. The volume analyses how trust relationships have changed and are still changing under the influence of digitalization. In addition to presenting the current state of research, the implications for trust relationships in the digital world are examined. The book brings together empirical findings with the implications for media, business, sports and science. It is of value to interdisciplinary researchers and graduate students.
Trust and Conflict: Representation, Culture and Dialogue (Cultural Dynamics of Social Representation)
by Ivana Marková Alex GillespieTrust, distrust and conflict between social groups have existed throughout the history of humankind, although their forms have changed. Using three main concepts: culture, representation and dialogue, this book explores and re-thinks some of these changes in relation to concrete historical and contemporary events. Part I offers a symbolic and historical analysis of trust and distrust while Parts II and III examine trust, distrust and conflict in specific events including the Cyprus conflict, Estonian collective memories, coping with HIV/AIDS in China, Swedish asylum seekers, the Cuban missile crisis and Stalinist confessions. With an impressive array of international contributors the chapters draw on a number of key concepts such as self and other, ingroup and outgroup, contact between groups, categorization, brinkmanship, knowledge, beliefs and myth. Trust and Conflict offers a fresh perspective on the problems that arise from treating trust, distrust and conflict as simplified indicators. Instead, it proposes that human and social sciences can view these phenomena within the complex matrix of interacting perspectives and meta-perspectives that characterise the social world. As such it will be of interest to undergraduates, postgraduates and lecturers of human and social sciences especially social psychology, sociology, political science and communication studies.
Trust and Legitimacy in Criminal Justice
by Gorazd Meško Justice TankebeThe book explores police legitimacy and crime control, with a focus on the European region. Using comparative case studies, the contributions to this timely volume examine the effects of a transition to democracy on policing, public attitudes towards police legitimacy, and the ways in which perceptions of police legitimacy relate to compliance with the law. Following these case studies, the authors provide recommendations for improving police legitimacy and controlling crime, in these particular sociopolitical environments, where the police are often associated with previous military or paramilitary roles. The techniques used by these researchers may be applied to studies for policing in other regions, with potential applications within Europe and beyond. Chapters present topical issues of crime, crime control and human emotions regarding crime, criminals, law enforcement and punishment in contemporary societies. This book will be of interest to researchers in criminology and criminal justice, as well as political science and public policy. This book is highly recommended for anyone interested in procedural justice and legitimacy, encounters between citizens and the state, the effectiveness of governmental institutions, and democratic development. It stands alone in its broad, cross-national contributions to understanding these issues. -Wesley G. Skogan, PhD, Professor of Political Science, Northwestern University, Chicago, IL, USA
Trust and Reciprocity: Interdisciplinary Lessons for Experimental Research
by James Walker Elinor OstromTrust is essential to economic and social transactions of all kinds, from choosing a marriage partner, to taking a job, and even buying a used car. The benefits to be gained from such transactions originate in the willingness of individuals to take risks by placing trust in others to behave in cooperative and non-exploitative ways. But how do humans decide whether or not to trust someone? Using findings from evolutionary psychology, game theory, and laboratory experiments, Trust and Reciprocity examines the importance of reciprocal relationships in explaining the origins of trust and trustworthy behavior. In Part I, contributor Russell Hardin argues that before one can understand trust one must account for the conditions that make someone trustworthy. Elinor Ostrom discusses evidence that individuals achieve outcomes better than those predicted by models of game theory based on purely selfish motivations. In Part II, the book takes on the biological foundations of trust. Frans de Waal illustrates the deep evolutionary roots of trust and reciprocity with examples from the animal world, such as the way chimpanzees exchange social services like grooming and sharing. Other contributors look at the links between evolution, cognition, and behavior. Kevin McCabe examines how the human mind processes the complex commitments that reciprocal relationships require, summarizing brain imaging experiments that suggest the frontal lobe region is activated when humans try to cooperate with their fellow humans. Acknowledging the importance of game theory as a theoretical model for examining strategic relationships, in Part III the contributors tackle the question of how simple game theoretic models must be extended to explain behavior in situations involving trust and reciprocity. Reviewing a range of experimental studies, Karen Cook and Robin Cooper conclude that trust is dependent on the complex relationships between incentives and individual characteristics, and must be examined in light of the social contexts which promote or erode trust. As an example, Catherine Eckel and Rick Wilson explore how people's cues, such as facial expressions and body language, affect whether others will trust them. The divergent views in this volume are unified by the basic conviction that humans gain through the development of trusting relationships. Trust and Reciprocity advances our understanding of what makes people willing or unwilling to take the risks involved in building such relationships and why. A Volume in the Russell Sage Foundation Series on Trust
Trust and School Life
by Dimitri Van Maele Patrick B. Forsyth Mieke Van HoutteThis book samples recent and emerging trust research in education including an array of conceptual approaches, measurement innovations, and explored determinants and outcomes of trust. The collection of pathways explores the phenomenon of trust and establishes the significance of trust relationships in school life. It emboldens the claim that trust merits continued attention of both scholars and practitioners because of the role it plays in the production of equity and excellence. Divided into four parts, the book explores trust under the rubrics of learning, teaching, leading and bridging. The book proposes a variety of directions for future research. These include the simultaneous investigation of trust from the prospectives of various trusters, and at both the individual and group levels, longitudinal research designs, and an elaboration of methods.
Trust and Skepticism: Children's selective learning from testimony (Current Issues in Developmental Psychology)
by Elizabeth J. Robinson Shiri EinavChildren learn a great deal from other people, including history, science and religion, as well as language itself. Although our informants are usually well-intentioned, they can be wrong, and sometimes people deceive deliberately. As soon as children can learn from what others tell them, they need to be able to evaluate the likely truth of such testimony. This book is the first of its kind to provide an overview of the field of testimony research, summarizing and discussing the latest findings into how children make such evaluations – when do they trust what people tell them, and when are they skeptical? The nine chapters are organized according to the extent to which testimony is necessary for children to learn the matter in question – from cases where children are entirely dependent on the testimony of others, to cases where testimony is merely a convenient way of learning. Chapters also consider situations where reliance on testimony can lead a child astray, and the need for children to learn to be vigilant to deception, to ask questions appropriately, and to evaluate what they are told. With an international range of contributors, and two concluding commentaries which integrate the findings within a broader perspective of research on child development, the book provides a thorough overview of this emerging sub-field. Trust and Skepticism will be essential reading for researchers, academic teachers and advanced students working in the areas of cognitive development and language development, and will also be of great interest to educationists concerned with nursery and primary education.
Trust and Trauma: An Interdisciplinary Study in Human Nature (Psychology and the Other)
by Michael OppenheimThis interdisciplinary text brings together perspectives from leading psychoanalysts and modern Jewish philosophers to offer a unique investigation into the dynamic between the fundamental trust in the self, other persons, and the world, and the devastating force of emotional trauma. Chapters examine the challenges of witnessing and acknowledging suffering; trust in God; and the traumatic effects of the Holocaust. The result is a deeper understanding of the fundamental relationality of humans, the imperative of responsibility for the Other, the fragility of meaning, and the metaphorical powers of religious language. Authors representing two standpoints, the psychological/ psychoanalytic and the religious/ philosophical, provide key insights. Erik Erikson, Jessica Benjamin, Judith Herman, and Bessel van der Kolk support the psychological discourse, while Franz Rosenzweig, Martin Buber, and Abraham Joshua Heschel present the Jewish philosophical discourse. This book is written for professionals and advanced students in psychoanalysis, philosophy, and Jewish and religious studies. Its accessible and engaging style will also appeal to general readers with an interest in philosophical, psychological, and religious perspectives on some of the most elemental human concerns.
Trust and Trustworthiness across Cultures: Implications for Societies and Workplaces (Springer Series in Emerging Cultural Perspectives in Work, Organizational, and Personnel Studies)
by Catherine T. Kwantes Ben C. H. KuoThis book investigates trust in seven different cultural contexts, exploring how societal culture can influence our expectations regarding what may be considered trustworthy within a cultural context. Although the definition of trustworthiness is clear, how it is operationalized and applied in various cultural contexts can vary greatly. While certain components of trustworthiness may be universal, what a given society expects from individuals, and the extent to which they fulfill those expectations, plays a role in whether or not those individuals may be trusted. Each chapter discusses literature related to trust and trustworthiness within a specific cultural context, addresses both etic and emic aspects of decisions to trust another, and provides practical implications, with a focus on how trustworthiness can be seen in organizational contexts. With contributions from international scholars and a diverse range of cross-cultural perspectives, this unique volume will be of interest to work psychologists, HR and management professionals, and researchers in organizational behavior.
Trust in the Law: Encouraging Public Cooperation with the Police and Courts
by Tom R. Tyler Yuen J. HuoBased on a wide-ranging survey of citizens who had recent contact with the police or courts in Oakland and Los Angeles, Trust in the Law examines the sources of people’s favorable and unfavorable reactions to their encounters with legal authorities. Tyler and Huo address the issue from a variety of angles: the psychology of decision acceptance, the importance of individual personal experiences, and the role of ethnic group identification. They find that people react primarily to whether or not they are treated with dignity and respect, and the degree to which they feel they have been treated fairly helps to shape their acceptance of the legal process. Their findings show significantly less willingness on the part of minority group members who feel they have been treated unfairly to trust the motives to subsequent legal decisions of law enforcement authorities.
Trust in the Law: Encouraging Public Cooperation with the Police and Courts Through
by Tom R. Tyler Yuen HuoPublic opinion polls suggest that American's trust in the police and courts is declining. The same polls also reveal a disturbing racial divide, with minorities expressing greater levels of distrust than whites. Practices such as racial profiling, zero-tolerance and three-strikes laws, the use of excessive force, and harsh punishments for minor drug crimes all contribute to perceptions of injustice. In Trust in the Law, psychologists Tom R. Tyler and Yuen J. Huo present a compelling argument that effective law enforcement requires the active engagement and participation of the communities it serves, and argue for a cooperative approach to law enforcement that appeals to people's sense of fair play, even if the outcomes are not always those with which they agree. Based on a wide-ranging survey of citizens who had recent contact with the police or courts in Oakland and Los Angeles, Trust in the Law examines the sources of people's favorable and unfavorable reactions to their encounters with legal authorities. Tyler and Huo address the issue from a variety of angles: the psychology of decision acceptance, the importance of individual personal experiences, and the role of ethnic group identification. They find that people react primarily to whether or not they are treated with dignity and respect, and the degree to which they feel they have been treated fairly helps to shape their acceptance of the legal process. Their findings show significantly less willingness on the part of minority group members who feel they have been treated unfairly to trust the motives to subsequent legal decisions of law enforcement authorities. Since most people in the study generalize from their personal experiences with individual police officers and judges, Tyler and Huo suggest that gaining maximum cooperation and consent of the public depends upon fair and transparent decision-making and treatment on the part of law enforcement officers. Tyler and Huo conclude that the best way to encourage compliance with the law is for legal authorities to implement programs that foster a sense of personal involvement and responsibility. For example, community policing programs, in which the local population is actively engaged in monitoring its own neighborhood, have been shown to be an effective tool in improving police-community relationships. Cooperation between legal authorities and community members is a much discussed but often elusive goal. Trust in the Law shows that legal authorities can behave in ways that encourage the voluntary acceptance of their directives, while also building trust and confidence in the overall legitimacy of the police and courts. A Volume in the Russell Sage Foundation Series on Trust
Trust, Computing, and Society
by Richard H.R. HarperThe internet has altered how people engage with each other in myriad ways, including offering opportunities for people to act distrustfully. This fascinating set of essays explores the question of trust in computing from technical, socio-philosophical, and design perspectives. Why has the identity of the human user been taken for granted in the design of the internet? What difficulties ensue when it is understood that security systems can never be perfect? What role does trust have in society in general? How is trust to be understood when trying to describe activities as part of a user requirement program? What questions of trust arise in a time when data analytics are meant to offer new insights into user behavior and when users are confronted with different sorts of digital entities? These questions and their answers are of paramount interest to computer scientists, sociologists, philosophers and designers confronting the problem of trust.
Trust: Knowing When to Give It, When to Withhold It, How to Earn It, and How to Fix It When It Gets Broken
by Dr. Henry CloudNew York Times bestselling author, psychologist, and leadership expert Henry Cloud equips us to understand and manage trust for successful relationships through five foundational aspects. Trust is the fuel for all of life. We are wired biologically, neurologically, emotionally, spiritually, and psychologically to trust. Trust is the currency that drives every relationship, beginning with the foundational bond between infants and their mothers, extending to the trust networks that undergird every human endeavor – art, science, commerce – and binding together every relationship we have ever had or ever will have. Nothing in our world works without trust. It is tempting to think that trust is simple, that we should be able to spot a lack of trustworthiness relatively easily. But we all have our stories about misplaced trust. We either missed clear or subtle warning signs or there just were not any warning signs to see. Everything looked good on the surface, and maybe it was. But we got burned anyway. And sometimes we struggle to earn and keep the trust of those around us when trust bonds fail to form or are broken. When trust breaks down, so does our ability to move forward. Dr. Cloud explores the five foundational aspects of trust that must be present for any relationship to function successfully and helps us to understand how to implement them. He also guides us through the difficult process of repairing trust when it has been violated and broken, even when restoring trust feels impossible. Rich with wisdom drawn from decades of experience in clinical practice, business consulting and research, Trust is the ultimate resource for managing this most complex and fundamental of human bonds, allowing us to experience more fruitful and rewarding relationships in every area of our lives.
Trusting What You’re Told: How Children Learn From Others
by Paul L. HarrisIf children were little scientists who learn best through firsthand observations and mini-experiments, how would a child discover that the earth is round—never mind conceive of heaven as a place someone might go after death? Trusting What You’re Told begins by reminding us of a basic truth: Most of what we know we learned from others.
Truth About Addiction and Recovery
by Stanton PeeleA radical new approach to recovery—using methods proven more effective than medical treatment or twelve-step programs.Drawing on the latest research and detailed case studies, the authors expose the best-kept secrets in the recovery field:· Addictions—whether to food, cigarettes, sex, alcohol, or drugs—are not diseases, and they’re not necessarily lifelong problems. · Many more people give up addictions on their own than are helped by medical treatment or twelve-step programs. · Developing values, skills, and life resources enables people to quit addictions—and to shed the addict identity altogether. In their revolutionary “Life Process Program” for overcoming all kinds of addictions, the authors emphasize self-help and treatment through coping with stress and achieving one’s goals. As helpful as it is controversial, The Truth About Addiction and Recovery will forever change the way we view and treat addiction. “A classic.” —John Norcross, PhD, ABPP, Distinguished Professor of Psychology at the University of Scranton and author of Changing for Good
Truth Medicine: Healing and Living Authentically Through Psychedelic Psychotherapy
by Michael Ryoshin SapiroAn accessible guide to psychedelic psychotherapy and its transformative healing abilities, by a clinical psychologist and psychedelics expert.Are you living the life you&’re meant to be living, or fulfilling somebody else&’s ideas of who you should be? Would you like to learn what&’s true for you underneath the programming while healing old wounds that keep you living in cycles of trauma, depression, and anxiety? Truth Medicine explains why we often feel stuck and are unable to move forward into a life of thriving, and how psychedelic psychotherapy addresses these essential questions for our well-being. Grounded in research and experience, Truth Medicine answers frequently asked questions about psychedelic psychotherapy—what it is and how it works, and what medicines are used (primarily ketamine, with an overview of other medicines on the horizon, such as MDMA and psilocybin), contraindications, and more. Walking readers through the whole process from preparation through medicine sessions and into integration, Dr. Sapiro also shares case studies that are inspiring, engaging, and raw, for a go-to guide for anyone looking to heal. While Truth Medicine describes in detail how psychedelic psychotherapy works to bring about healing and growth, it ultimately points you back inside yourself, where your own wisdom and truth are waiting to be discovered and lived.
Truth Over Tribe: Pledging Allegiance to the Lamb, Not the Donkey or the Elephant
by Patrick Keith Miller Keith SimonDo you feel exhausted by tribalism? You aren&’t alone. As culture warriors divide the world into us and them—fracturing families, friendships, and churches—most of us long for an end to the constant fighting. But does a practical path exist? Jesus lived in a culture split by tribalism, but he resisted its allure by choosing something bigger: truth. He&’s now inviting you to apply his ancient path to the modern culture war. In Truth Over Tribe, you will learn: How tribalism makes your life miserableHow to lovingly resist when a tribe demands your allegianceHow to heal relationships fractured by tribalismHow to unite diverse communities How would your community change if you became a catalyst for Christlike unity? Rejecting tribalism is the first step.
Truth Wars
by Peter LeeHow 'true' is climate change, and how do we know? Who is to blame for the financial crisis? What is the truth about the drone wars? We live in an age of crises that are global in scale and potentially apocalyptic in severity. In response, the language of war has been increasingly deployed across a whole spectrum of ecological, social and economic problems: war on terror; war on warming; war on want; war on bankers' bonuses; war on drugs; war on waste; war on genocidal leaders. Peter Lee examines climate change, military intervention and financial collapse to reveal how truth is used by competing interests to shape individual behaviour, attitudes and identity.