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Emotion in Organizations (Second Edition)
by Stephen FinemanThis Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. <p><p> The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interviews, confessions, ethnographies and observations the way feeling and emotion lie at the heart of organizational functioning.
Emotion in Social Relations: Cultural, Group, and Interpersonal Processes
by Brian Parkinson Agneta H. Fischer Antony S.R. MansteadWithin psychology, emotion is often treated as something private and personal. In contrast, this book tries to understand emotion from the 'outside,' by examining the everyday social settings in which it operates. Three levels of social influence are considered in decreasing order of inclusiveness, starting with the surrounding culture and subculture, moving on to the more delimited organization or group, and finally focusing on the interpersonal setting.
Emotion in Sports: Philosophical Perspectives (Ethics and Sport)
by Yunus TuncelEmotion is central to human character, infiltrating our physiological functions and our mental constitution. In sport, athletes feel emotion in specific ways, from joy to anger and despair. This is the first book to examine emotion in sport from a philosophical perspective, building on concepts developed by ancient Greek and modern philosophers. For instance, how is Aristotle’s concept of catharsis applied to the sports field? How about power as advanced by Nietzsche, or existentialism as discussed by Kierkegaard? Emotion in Sports explores the philosophical framework for the expression of emotion and relates it to our psychological understanding, from the perspective of both athlete and spectator. A fascinating and useful read for students, researchers, scholars, and practitioners in the fields of sport sciences, philosophy, and psychology.
Emotion in the Digital Age: Technologies, Data and Psychosocial Life (Routledge Studies in Science, Technology and Society)
by Darren Ellis Ian TuckerEmotion in the Digital Age examines how emotion is understood, researched and experienced in relation to practices of digitisation and datafication said to constitute a digital age. The overarching concern of the book is with how emotion operates in, through, and with digital technologies. The digital landscape is vast, and as such, the authors focus on four key areas of digital practice: artificial intelligence, social media, mental health, and surveillance. Interrogating each area shows how emotion is commodified, symbolised, shared and experienced, and as such operates in multiple dimensions. This includes tracing the emotional impact of early mass media (e.g. cinema) through to efforts to programme AI agents with skills in emotional communication (e.g. mental health chatbots). This timely study offers theoretical, empirical and practical insight regarding the ways that digitisation is changing knowledge and experience of emotion and affective life. Crucially, this involves both the multiple versions of digital technologies designed to engage with emotion (e.g. emotional-AI) through to the broader emotional impact of living in digitally saturated environments. The authors argue that this constitutes a psycho-social way of being in which digital technologies and emotion operate as key dimensions of the ways we simultaneously relate to ourselves as individual subjects and to others as part of collectives. As such, Emotion in the Digital Age will prove important reading for students and researchers in emotion studies, psychology, science and technology studies, sociology, and related fields.
Emotion Online
by Joanne Garde-HansenEmotion Online: Theorizing Affect on the Internet takes stock of where we are emotionally with regards to the Internet in social and cultural terms. Online users are switching between personal, national, international and global modes of being and feeling that shape private and public experiences. Drawing upon the well-established discipline of media studies, the book travels theoretically through, across, in and between examples of traditional media as they merge and emerge online. Garde-Hansen and Gorton explore how we feel about, and how we feel in, our online media ecology in the context of global media platforms.
Emotion und Fehlentscheidung: Wie Menschen auch unter Stress klug entscheiden
by Sven Seibold Alexander HornDieses Sachbuch zeigt Ihnen, welche Logik unseren Entscheidungen zugrunde liegt – und wie Fehlentscheidungen entstehen. Sie lesen zur Veranschaulichung spannende Beispiele aus Politik und Zeitgeschehen sowie aus dem Alltag. Die Ergebnisse und Schlüsse sind sowohl im Beruf wie im Privaten für Sie nutzbar. Allerdings: Es ist anstrengend, gute Entscheidungen zu treffen. Man muss dem inneren Schweinehund entgegentreten und sich zum Denken zwingen, selbst wenn man das nicht möchte und sich das vielleicht auch nicht zutraut. Kommen Sie mit auf eine Entdeckungsreise. Aus dem Inhalt: Situationen – was Entscheiden schwer macht * Emotionen – schlechter als ihr Ruf * Denken – ist anstrengend, hilft aber * Fakten, Wahrnehmungen und Hypothesen * Rekonstruktion – man muss eine Situation verstehen * Gut entscheiden – der rote Faden * Wenn es darauf ankommt – machen Sie es wie Petrow * Nachwort – Persönlichkeit, Führung und die Anderen. Über die Autoren: Sven Seibold ist Psychologe und Professor für Wirtschaftspsychologie; berät Unternehmen in Verdachtsfällen von Mobbing, Burn-out, Wirtschaftskriminalität und Wirtschaftsspionage. Alexander Horn ist Kriminalrat beim Polizeipräsidium München, Leiter der Operativen Fallanalyse Bayern, Experte für schwierige polizeiliche Ermittlungen. Beide haben intensiv zu Entscheidungsverhalten in Extremsituationen geforscht und fanden die Ergebnisse so alltagsrelevant, dass sie diese hier praxisnah darstellen.
Emotional Abuse and Neglect in the Workplace: How To Restore A Normal Organizational Life
by Joost KampenEmotional Abuse and Neglect in the Workplace tackles the big questions: How does emotional neglect of employees affect an organization? How can management effectively manage while restoring an organization’s health? When trust is gone, only reliable behavior by senior managers can help - and this takes time. The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. This book explores not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees’ trust. It also provides diagnostic tools and guidelines for change agents who confront organizational neglect head-on and includes case studies and real-life experiences of OD practitioners.
Emotional Abuse of Children: Essential Information
by David RoyseChildren and Emotional Abuse is a research-informed learning resource for students in social work about the dynamics and consequences of psychological abuse—especially as it occurs in dysfunctional families and affects children and adolescents. Emotional abuse is still not widely understood or recognized. Helping professionals need to recognize emotional abuse, understand the damage it does, the theories that account for it, and be prepared to help children and families where the abuse often occurs along with physical and sexual abuse. This text will draw upon current peer-reviewed literature and evidence-based studies and summarize essential information to prepare students for careers in helping professions. Each chapter will also contain brief vignettes to illustrate some of the key points. This book is for courses in child welfare and child abuse/neglect, as well as other social work courses that focus on children.
Emotional and Ethical Challenges for Field Research in Africa
by Susan Thomson An Ansoms Jude MurisonAcademic literature rarely gives an account of the ethical challenges and emotional pitfalls the researcher is confronted with before, during and after being in the field. Giving personal accounts, the authors explore some of the challenges one can face when engaging in local-level research in difficult situations.
Emotional and Sectional Conflict in the Antebellum United States
by Michael E. Woods"The sectional conflict over slavery in the United States was not only a clash between labor systems and political ideologies but also a viscerally felt part of the lives of antebellum Americans. This book contributes to the growing field of emotions history by exploring how specific emotions shaped Americans' perceptions of, and responses to, the sectional conflict in order to explain why it culminated in disunion and war. Emotions from indignation to jealousy were inextricably embedded in antebellum understandings of morality, citizenship, and political affiliation. Their arousal in the context of political debates encouraged Northerners and Southerners alike to identify with antagonistic sectional communities and to view the conflicts between them as worth fighting over. Michael E. Woods synthesizes two schools of thought on Civil War causation: the fundamentalist, which foregrounds deep-rooted economic, cultural, and political conflict, and the revisionist, which stresses contingency, individual agency, and collective passion"--
Emotional Bureaucracy
by Rupert HodderThis study casts doubt on the classic model of bureaucracy and its relevance to developing areas. In particular, Hodder challenges the Weberian distinction between the role of emotion and a modern bureaucracy's impersonal and rational qualities. He suggests that bureaucracies function differently, and offers a different perspective. The focus is the Philippines, but Hodder's conclusions are applicable to other developing areas.Two main themes are discussed. The first explores the classic Weberian model of bureaucracy. The second concerns ways of thinking about the social features of bureaucracy. The focus is dimensions of bureaucracy that are less dependent upon structure. What emerges is an innovative description of the social world of bureaucracy and its attributes.Hodder observes that discussions with civil servants and politicians in developing countries suggest that deepening emotion, a strengthening sense of the importance of social relationships, and informality are vital to the emergence of professional and stable organizations. Hodder believes it is possible to account for these social features of bureaucracy by understanding participants' representations and practices.While these ideas are discussed in the context of the Philippines, they have wider relevance to other states, especially those whose bureaucracies are characterized as weak and personalistic. The author suggests that these characterizations, and possible remedies, may need to be reconsidered. He argues that through informality and emotion, effective and stable organizations can be built: excessive formalism may exacerbate the problems that governments of developing countries are trying to solve. The means to strengthen bureaucracies in developing countries are already available and, rather than be ignored or suppressed, need be identified and encouraged.
Emotional Design and the Healthcare Environment (Research for Development)
by Marco Maria Maiocchi Zhabiz ShafieyounFor all of the tremendous advances in medicine and treatment the world has seen in the modern era, the human body’s ability to heal itself remains a (literally) vital and often overlooked facet of healthcare. Through the use of emotional design, aimed at transforming healthcare environments, such as waiting rooms, in such a way as to boost the emotional wellbeing of patients, and thus their general attitudes, including in regard to their own healing processes, medical institutions can improve outcomes for the people they treat while simultaneously lowering overall costs. Design, as an inherently transdisciplinary, problem-solving activity, is well-suited to this task. And when combined with a field of study such as neuroscience, which can literally map out the perceptions that lead to the experience of particular emotions, healthcare environments can be transformed into spaces (through such innovations as Kansei engineering) that then subsequently transform the people who rely on them the most, leading to more efficiency and less red ink.
Emotional Engineering, Vol. 9: Move Ahead Toward Self-Satisfying Society (SSS)
by Shuichi FukudaThis is the latest volume in the series of Springer titles on emotional engineering tracking the development of this field.Engineering has been based on the Euclidean space approach and it was numerical data-centric. In short, our engineering up to now has been control-based, i.e., on tactics and problem solving. When we realize AI consumes 10,000 times more energy than human brain, we understand how it is better to use 10,000 people’s minds. But current society is industrial society. The industrial revolution introduced division of labour and we started to work for others. But the tremendous consumption of energy indicates that we need to move toward another society. If we can make the next society a self-Satisfying society (SSS) and create a new sustainable society with greater mental wellbeing then many emerging problems will be solved and we can enjoy our lives better. Emotional engineering engages with this challenge.
The Emotional Experience of Adoption: A Psychoanalytic Perspective
by Debbie Hindle Graham ShulmanAdoption is an extremely complex and emotionally demanding process for all those involved. This book explores the emotional experience of adoption from a psychoanalytic perspective, and demonstrates how psychoanalytic understanding and treatment can contribute to thinking about and working with adopted children and their families. Drawing on psychoanalytic, attachment and child development theory, and detailed in-depth clinical case discussion, The Emotional Experience of Adoption explores issues such as: the emotional experience of children placed for adoption, and how this both shapes and is shaped by unconscious processes in the child’s inner world how psychoanalytic child psychotherapy can help as a distinctive source of understanding and as a treatment for children who are either in the process of being adopted or already adopted how such understanding can inform planning and decision making amongst professionals and carers. The Emotional Experience of Adoption explains and accounts for the emotional and psychological complexities involved for child, parents and professionals in adoption. It will be of interest and relevance to anyone involved at a personal level in the adoption process or professionals working in the fields of adoption, social work, child mental health, foster care and family support.
Emotional Expression
by G. Collier Gary James CollierFirst published in 1985. Routledge is an imprint of Taylor & Francis, an informa company.
Emotional Intelligence and Leadership Styles: Exploring the Relationship between Emotional Intelligence and Leadership Styles Among Information Technology Professionals
by Eniola Olukayode OlagundoyeAll around the world, information technology is evolving at an alarming rate, and it could be challenging keeping up with the growing changes that we are witnessing with it. This paper explored the relationship between emotional intelligence and leadershi
Emotional Intelligence in Everyday Life
by John D. Mayer Joseph Ciarrochi Joseph P. ForgasSince the release of the very successful first edition in 2001, the field of emotional intelligence has grown in sophistication and importance. Many new and talented researchers have come into the field and techniques in EI measurement have dramatically increased so that we now know much more about the distinctiveness and utility of the different EI measures. There has also been a dramatic upswing in research that looks at how to teach EI in schools, organizations, and families.In this second edition, leaders in the field present the most up-to-date research on the assessment and use of the emotional intelligence construct. Importantly, this edition expands on the previous by providing greater coverage of emotional intelligence interventions.As with the first edition, this second edition is both scientifically rigorous, yet highly readable and accessible to a non-specialist audience. It will therefore be of value to researchers and practitioners in many disciplines beyond social psychology, including areas of basic research, cognition and emotion, organizational selection, organizational training, education, clinical psychology, and development psychology.
Emotional Labor: The Invisible Work Shaping Our Lives and How to Claim Our Power
by Rose HackmanFor readers of Fair Play by Eve Rodsky and Burnout by Emily Nagoski and Amelia Nagoski comes a scathing, deeply-researched foray into the invisible, uncompensated work women perform every day. We’re tired.A stranger insists you “smile more,” even as you navigate a high-stress environment or grating commute. A mother is expected to oversee every last detail of domestic life. A nurse works on the front line, worried about her own health, but has to put on a brave face for her patients. A young professional is denied promotion for being deemed abrasive instead of placating her boss. Nearly every day, we find ourselves forced to edit our emotions to accommodate and elevate the emotions of others. Too many of us are asked to perform this exhausting, draining work at no extra cost, especially if we’re women or people of color.Emotional labor is essential to our society and economy, but it’s so often invisible. In this groundbreaking, journalistic deep dive, Rose Hackman shares the stories of hundreds of women, tracing the history of this kind of work and exposing common manifestations of the phenomenon. But Hackman doesn’t simply diagnose a problem—she empowers us to combat this insidious force and forge pathways for radical evolution, justice, and change.Drawing on years of research and hundreds of interviews, you’ll learn:· How emotional labor pervades our workplaces, from the bustling food service industry to the halls of corporate America· How race, gender, and class unequally shape the load we carry· Strategies for leveling the imbalances that contaminate our relationships, social circles, and households · Empowering tools to stop anyone from gaslighting you into thinking the work you are doing is not real workEmotional labor is real, but it no longer has to be our burden alone. By recognizing its value and insisting on its shared responsibility, we can set ourselves free and forge a path to a world where empathy, love, and caregiving claim their rightful power.
Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work (Organization and Management Series)
by Alicia A. Grandey James M. Diefendorf Deborah E. RuppThis book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologists, sociologists, and management scholars have developed distinct theoretical approaches aimed at expanding and elaborating upon Hochschild’s core ideas. Broadly speaking, emotional labor is the study of how emotion regulation of oneself and others influences social dynamics at work, which has implications for performance and well being in a wide range of occupations and organizational contexts. This book offers researchers and practitioners a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and proposes an agenda for future research on this increasingly relevant and important topic. The book is divided into 5 main sections, with the first section introducing and defining emotional labor as well as creating a framework for the rest of the book to follow. The second section consists of chapters describing emotional labor theory at different levels of analysis, including the event, person, dyad, and group. The third section illustrates the diversity of emotional labor in distinct occupational contexts: customer service (e.g. restaurant, retail), call centers, and caring work. The fourth section considers broader contextual influences – organizational-, societal-, and cultural-level factors – that modify how and when emotional labor is done. The final section presents a series of ‘reflective essays’ from eminent scholars in the area of emotion and emotion regulation, where they reflect upon the past, present and future of emotion regulation at work.
Emotional Life: Phenomenology, Education and Care (Phänomenologische Erziehungswissenschaft #14)
by Daniele BruzzoneThe human heart is, in many ways, an indecipherable enigma. The opposition of reason and passion has long prevented us from recognizing emotions and feelings as legitimate sources of knowledge. This book takes a deep dive into the rich phenomenology of affect, with a view to uncovering its essence and variety of forms: the experience of being “invaded” by an emotion is different to that of being “immersed” in a mood, just as being “guided” by a feeling does not mean being “swept away” by a passionate impulse. Hence the need for a systematic phenomenology of emotionality that can help us to appreciate such distinctions. The philosophical and pedagogical trajectory outlined in these pages provides education and healthcare practitioners – and indeed all those willing to improve their self-knowledge – with the key to a deeper understanding of the emotional life and its meaning for our existence.
The Emotional Life of Populism: How Fear, Disgust, Resentment, and Love Undermine Democracy
by Eva IllouzThroughout the world, democracy is under assault from various populist movements and ideologies. And, throughout the world, the same enigma: why is it that political figures or governments, who have no qualms about aggravating social inequalities, enjoy the support of those whom their ideas and policies affect and hurt the most? To make sense of this enigma, the sociologist Eva Illouz argues that we must understand the crucial role that emotions play in our political life. Taking the case of Israel as her prime example, she shows that populist politics rest on four key emotions: fear, disgust, resentment, and love for one’s country. It is the combination of these four emotions and their relentless presence in the political arena that nourishes and underpins the rise and persistence of populism both in Israel and in many other countries around the world. This highly original perspective on the rise of populism will be of interest to anyone who wishes to understand the key political developments of our time.
The Emotional Politics of Racism: How Feelings Trump Facts in an Era of Colorblindness
by Paula IoanideWith stop-and-frisk laws, new immigration policies, and cuts to social welfare programs, majorities in the United States have increasingly supported intensified forms of punishment and marginalization against black, Latino, Arab and Muslim people in the United States, even as a majority of citizens claim to support "colorblindness" and racial equality. With this book, Paula Ioanide examines how emotion has prominently figured into these contemporary expressions of racial discrimination and violence. How U. S. publics dominantly feel about crime, terrorism, welfare, and immigration often seems to trump whatever facts and evidence say about these politicized matters. Though four case studies--the police brutality case of Abner Louima; the exposure of torture at Abu Ghraib; the demolition of New Orleans public housing units following Hurricane Katrina; and a proposed municipal ordinance to deny housing to undocumented immigrants in Escondido, CA--Ioanide shows how racial fears are perpetuated, and how these widespread fears have played a central role in justifying the expansion of our military and prison system and the ongoing divestment from social welfare. But Ioanide also argues that within each of these cases there is opportunity for new mobilizations, for ethical witnessing: we must also popularize desires for justice and increase people's receptivity to the testimonies of the oppressed by reorganizing embodied and unconscious structures of feeling.
The Emotional Politics of Research Collaboration (Routledge Advances in Research Methods #7)
by Gabriele Griffin Annelie Bränström-Öhman Hildur KalmanResearch collaboration in the form of networks, projects and centers has become one of the dominant modes of engaging in research, especially funded research, across all academic domains. However, there has been little research on the processes of such collaborations, particularly their affective dimensions. These, as this volume demonstrates and as researchers know well, are highly important, yet mostly not directly engaged with when scientists work together, even though they are experienced by everybody involved. This volume is the first to consider questions such as how the naming of projects impacts on their accompanying "affect-scapes," the policing or disciplining of emotions in research collaborations, their accompanying tensions and how these might be managed, and the challenges to trust between scientists that such collaborations present. Drawing on theories of affect and literature on collaboration, as well as on the contributors’ experiences of being involved in large-scale research projects, the volume also importantly deals directly with some of the key emotions that occur during research collaborations such as blame, elation, frustration, alienation and belonging, and suggests some ways in which one might engage productively with the affective dimensions of research collaboration.
Emotional Processing Deficits and Happiness: Assessing the Measurement, Correlates, and Well-Being of People with Alexithymia
by Linden R. Timoney Mark D. HolderThis briefs reviews the literature on alexithymia with a particular focus on the relation between positive well-being and alexithymia. It starts by exploring the definition, history and etiology of the construct. The briefs then discusses the importance of research and presents new research which sheds light on why alexithymia is characterized by poor well-being. The research strongly suggests that people who score high in alexithymia are low in aspects of positive well-being such as happiness, life satisfaction, and positive affect, and high in aspects of negative well-being, such as depression and negative affect. Next, the book examines the correlates of alexithymia and the latter's relation with personality and subjective well-being. Although there has been an increased interest in human flourishing, and even though research in positive psychology has included personality, there has been little application of positive psychology to people with deficits in emotional processing including people with alexithymia. This briefs fills that gap.
The Emotional Self: A Sociocultural Exploration (Cultural Studies)
by Deborah Lupton`This addition to a growing number of texts which approach emotions and emotionality from a social constructionist perspective is well written, scholarly, accessible and interesting.... There is both breadth and depth to this work.' - Feminism and Psychology This broad-ranging and accessible book brings together social and cultural theory with original empirical research into the nature of the emotional self in contemporary western societies. The emphasis of the analysis is on the emotional self as a dynamic project that is continually shaped and reshaped via discourse, embodied sensations, memory, personal biography and interactions with others and objects. Using an interdisciplinary approach, Deborah Lupton draws on a number of sociocultural approaches that adopt a post-structuralist perspective. She strongly emphasizes language and discourse as they construct and express concepts of the self and the emotions, whilst also acknowledging the sensual, embodied and unconscious dimensions of emotional experience.