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The Romantic Ethic and the Spirit of Modern Consumerism: New Extended Edition (Cultural Sociology)
by Colin CampbellOriginally published in 1987, Colin Campbell’s classic treatise on the sociology of consumption has become one of the most widely cited texts in sociology, anthropology, cultural studies, and the history of ideas. In the thirty years since its publication, The Romantic Ethic and the Spirit of Modern Consumerism has lost none of its impact. If anything, the growing commodification of society, the increased attention to consumer studies and marketing, and the ever-proliferating range of purchasable goods and services have made Campbell’s rereading of Weber more urgent still. As Campbell uncovers how and why a consumer-oriented society emerged from a Europe that once embodied Weber’s Protestant ethic, he delivers a rich theorization of the modern logics and values structuring consumer behavior. This new edition, featuring an extended Introduction from the author and an Afterword from researcher Karin M. Ekström, makes clear how this foundational work aligns with contemporary theory in cultural sociology, while also serving as major influence on consumer studies.
The Roots and Future of Management Theory: A Systems Perspective
by William RothInteresting and easy-to-read, The Roots and Future of Management Theory: A Systems Approach provides a comprehensive overview of today's workplace -past, present ,and future. The author brings the key characters in the evolution of management theory to life. Not only will your students understand the roots of our current situation, how workplace change happens, and what forces are involved - they will see how it fits into changes in society as a whole.There have obviously been many changes in the workplace from the Medieval Period to the present, and there will certainly be even more changes in the future. This book explores these changes and connects them to changes in: general philosophy (rationalism, empiricism, pragmatism); religious philosophy (Catholicism, Protestantism); social philosophy (Machiavellian Humanism, Christian Humanism); economic philosophy (laissez faire, Communism); and workplace philosophy (technology as a friend, technology as an enemy).Battles have raged through the ages between these opposing forces, affecting management systems, the quality of working life, and life in general. The author discusses how this has lead to today's quest for a synthesis of the strengths of these forces, and suggests that it has been found in the systems approach. He describes what this synthesis - combined with the powers of the computer - could and should lead to in the future.Written at a level that both graduate and undergraduate student will understand, The Roots and Future of Management Theory provides an overview of management theory. Comprehensive but not overwhelming, this textbook will give your students an understanding the changes in the workplace since the beginning of the industrial age, and offer them some insights into the changes most likely to occur in the 21st century.
The Roots of Flower City: Horticulture, Empire, and the Remaking of Rochester, New York
by Camden BurdIn The Roots of Flower City, Camden Burd explores the economic and ecological significance of Rochester plant nurserymen over the course of the nineteenth century. As the first boomtown in the United States, Rochester was an embodiment of nineteenth-century market economies and social reform movements. Connected to the eastern seaboard by the Erie Canal, the city's unique economic, cultural, and environmental conditions fostered and sustained a vast and influential commercial plant nursery industry that attracted the nation's most prominent horticulturists and nurserymen. Rochester-area nurserymen built parks and rural cemeteries, landscaped homes and schools, and promoted horticultural pursuits regionally and nationally. As their influence grew, many of these horticultural entrepreneurs developed into the city's elite and played a leading role in shaping Rochester's economic, social, and physical landscape. Most significantly, nurserymen enthusiastically participated in the American imperial project, selling and distributing fruit, shade, and ornamental trees, shrubs, and flowers across the continent, transforming landscapes and ecologies far beyond New York. The Roots of Flower City tells the remarkable history of Rochester's outsized influence on the homes, estates, towns, and cities of nineteenth-century America as it weathered economic downturns and competition from other regions. One threat, however, proved to be too much to overcome. As Burd details, the spread of the destructive San Jose scale through the transcontinental plant trade prompted federal legislation that would lead to the decline of the Rochester plant nursery industry in the last decade of the nineteenth century, ending a sustained era of success and ecological impact.
The Roots of Terrorism in Indonesia
by SolahudinAvailable for the first time in English, this groundbreaking book is an in-depth investigation of the development of jihadism from the earliest years of Indonesian independence in the late 1940s to the terrorist bombings of the past decade. The Indonesian journalist Solahudin shows with rare clarity that Indonesia's current struggle with terrorism has a long and complex history. The Roots of Terrorism in Indonesia is based on a remarkable array of documentary and oral sources, many of which have never before been publicly cited. Solahudin's rigorous account fills many gaps in our knowledge of jihadist groups, how they interacted with the state and events abroad, and why they at times resorted to extreme violence, such as the 2002 Bali bombings.
The Roots of Urban Renaissance: Gentrification and the Struggle over Harlem, Expanded Edition
by Brian D. GoldsteinAn acclaimed history of Harlem’s journey from urban crisis to urban renaissanceWith its gleaming shopping centers and refurbished row houses, today’s Harlem bears little resemblance to the neighborhood of the midcentury urban crisis. Brian Goldstein traces Harlem’s Second Renaissance to a surprising source: the radical social movements of the 1960s that resisted city officials and fought to give Harlemites control of their own destiny. Young Harlem activists, inspired by the civil rights movement, envisioned a Harlem built by and for its low-income, predominantly African American population. In the succeeding decades, however, the community-based organizations they founded came to pursue a very different goal: a neighborhood with national retailers and increasingly affluent residents. The Roots of Urban Renaissance demonstrates that gentrification was not imposed on an unwitting community by unscrupulous developers or opportunistic outsiders. Rather, it grew from the neighborhood’s grassroots, producing a legacy that benefited some longtime residents and threatened others.
The Rorschach Assessment of Aggressive and Psychopathic Personalities (Personality and Clinical Psychology)
by Carl B. Gacono J. Reid MeloyThis book provides a definitive empirical study of antisocial character pathology and its assessment through the use of the Rorschach. Drawing upon a decade of research with nearly 400 individuals in various hospitals and prisons, the authors paint an extraordinary intrapsychic picture of the personality structure and psychodynamics of these troublesome patients.Serving as both an educational tool and a reference text, this book presents: * Rorschach data on several different antisocial groups -- conduct disordered children and adolescents, antisocial personality disordered adult males with and without schizophrenia, antisocial adult females, and male and female sexual homicide perpetrators; * nomothetic (group) and idiographic (case study) data; * data which have been analyzed and theoretically interpreted using both structural methods and psychoanalytic approaches which represent the cutting edge of Rorschach theory and practice; and* a developmental approach in analyzing Rorschach data gathered from antisocial children, adolescents, and adults -- providing striking similarities. This is the first Rorschach database of this type that has ever been published. As such, it serves as a valuable reference text for Rorschach users -- providing a definitive empirical base, theoretical integration, and a focus on individuals who create severe problems for society.
The Rough Patch: Marriage and the Art of Living Together
by Daphne de Marneffe&“Anyone grappling with the bewilderment of midlife…will be at once provoked and comforted by this enormously wise book&” (Dani Shapiro, New York Times bestselling author of Hourglass: Time, Memory, Marriage), from a psychologist who has worked for decades with people struggling to preserve and enhance their marriages and long-term relationships.People today are trying to make their marriages work over longer lives than ever before. But staying married isn&’t always easy. In the brilliant, transformative, and optimistic The Rough Patch, clinical psychologist Daphne de Marneffe explores the extraordinary pushes and pulls of midlife marriage, where our need to develop as individuals can crash headlong into the demands of our relationships. &“A book of good intentions and helpful advice and a worthy manual for spouses&” (Kirkus Reviews), The Rough Patch addresses common problems: money, alcohol and drugs, the stresses of parenthood, sex, extramarital affairs, lovesickness, health, aging, children leaving home, and dealing with elderly parents. Then, de Marneffe offers seasoned wisdom on these difficulties, explaining the psychological, emotional, and relational capacities we must cultivate to overcome them as individuals and as couples. Blending research, interviews, and clinical experience, de Marneffe dives deep into the workings of love and the structures of relationships. Intimate and always illuminating, The Rough Patch is an essential, compassionate resource for people trying to understand &“where they are&” on the continuum of marriage, giving them a chance to share in other people&’s stories and struggles. &“De Marneffe writes with poetry, wit, and compassion about the necessity of struggle in the quest for true love. Anyone in any relationship at any stage of life could stand to learn from the wisdom in these pages&” (Andrew Solomon, National Book Award-winning author of Far from the Tree).
The Routledge Companion to Actor-Network Theory
by Celia Roberts Anders Blok Ignacio FariasThis companion explores ANT as an intellectual practice, tracking its movements and engagements with a wide range of other academic and activist projects. Showcasing the work of a diverse set of ‘second generation’ ANT scholars from around the world, it highlights the exciting depth and breadth of contemporary ANT and its future possibilities. The companion has 38 chapters, each answering a key question about ANT and its capacities. Early chapters explore ANT as an intellectual practice and highlight ANT’s dialogues with other fields and key theorists. Others open critical, provocative discussions of its limitations. Later sections explore how ANT has been developed in a range of social scientific fields and how it has been used to explore a wide range of scales and sites. Chapters in the final section discuss ANT’s involvement in ‘real world’ endeavours such as disability and environmental activism, and even running a Chilean hospital. Each chapter contains an overview of relevant work and introduces original examples and ideas from the authors’ recent research. The chapters orient readers in rich, complex fields and can be read in any order or combination. Throughout the volume, authors mobilise ANT to explore and account for a range of exciting case studies: from wheelchair activism to parliamentary decision-making; from racial profiling to energy consumption monitoring; from queer sex to Korean cities. A comprehensive introduction by the editors explores the significance of ANT more broadly and provides an overview of the volume. The Routledge Companion to Actor-Network Theory will be an inspiring and lively companion to academics and advanced undergraduates and postgraduates from across many disciplines across the social sciences, including Sociology, Geography, Politics and Urban Studies, Environmental Studies and STS, and anyone wishing to engage with ANT, to understand what it has already been used to do and to imagine what it might do in the future.
The Routledge Companion to Advertising and Promotional Culture (Routledge Media and Cultural Studies Companions)
by Emily West Matthew P. McAllisterThe Routledge Companion to Advertising and Promotional Culture provides an essential guide to the key issues, methodologies, concepts, debates, and policies that shape our everyday relationship with advertising. The book contains eight sections: Historical Perspectives considers the historical roots and their relationship to recent changes of contemporary advertising and promotional practice. Political Economy examines how market forces, corporate ownership, and government policies shape the advertising and media promotion environment. Globalization presents work on advertising and marketing as a global, intercultural, and transnational practice. Audiences as Labor, Consumers, Interpreters, Fans introduces how people construct promotional meaning and are constructed as consumers, markets, and labor by advertising forces. Identities analyzes the ways that advertising constructs images and definitions of groups -- such as gender, race and the child -- through industry labor practices, marketing, as well as through representation in advertising texts. Social Institutions looks at the pervasiveness of advertising strategies in different social domains, including politics, music, housing, and education. Everyday Life highlights how a promotional ethos and advertising initiatives pervade self image, values, and relationships. The Environment interrogates advertising’s relationship to environmental issues, the promotional efforts of corporations to construct green images, and mass consumption’s relationship to material waste. With chapters written by leading international scholars working at the intersections of media studies and advertising studies, this book is a go-to source for those looking to understand the ways advertising has shaped consumer culture, in the past and present.
The Routledge Companion to Alternative Organization (Routledge Companions in Business, Management and Accounting)
by Martin Parker George Cheney Valérie Fournier Chris LandDespite the Great Recession, slightly different forms of global capitalism are still portrayed as the only game in town by the vast majority of people in power in the world today. Unbridled growth, trade liberalisation, and competition are advocated as the only or best ways of organizing the contemporary world. Unemployment, yawning gaps between rich and poor, political disengagement, and environmental devastation are too often seen as acceptable ‘side effects’ of the dominance of neo-liberalism. But the reality is that capitalism has always been contested and that people have created many other ways of providing for themselves. This book explores economic and organizational possibilities which extend far beyond the narrow imagination of economists and management theorists. Chapters on co-operatives, community currencies, the transition movement, scrounging, co-housing and much more paints a rich picture of the ways in which another word is not only possible, but already taking shape. The aim of this companion is to move beyond complaining about the present and into exploring this diversity of organisational possibilities. Our starting point is a critical analysis of contemporary global capitalism is merely the opening for thinking about organizing as a form of politics by other means, and one that can be driven by the values of solidarity, freedom and responsibility. This comprehensive companion with an international cast of contributors gives voice to forms of organizing which remain unrepresented or marginalised in organizational studies and conventional politics, yet which offer more promising grounds for social and environmental justice. It is a valuable resource for students, activists and researchers interested in alternative approaches to economy and society in a variety of disciplinary and interdisciplinary fields.
The Routledge Companion to Anthropology and Business (ISSN)
by Anne-Laure Fayard Raza MirInterest in anthropology and ethnography has been an ongoing feature of organizational research and pedagogy; this book provides a key reference text that pulls together the different ways in which anthropology infuses the study of organizations, both epistemologically and methodologically.The volume hosts key scholars and experts within the fields of Organizational Anthropology, Organizational Ethnography, Organizational Studies and Qualitative Research.The book provides a combination of methodological guidelines, exemplars and epistemological reflection. It includes methodological viewpoints, ethnographic journeys within organizations as well as beyond organizations, and individual reflections on challenges faced by organizational ethnographers.This book is aimed at PhD, master and advanced undergraduate students and researchers across disciplines, especially those who are engaged with general management, organizational behaviour, strategy and anthropological/ethnographic issues.
The Routledge Companion to Anthropology and Business (Routledge Companions in Business, Management and Marketing)
by Raza MirInterest in anthropology and ethnography has been an ongoing feature of organizational research and pedagogy; this book provides a key reference text that pulls together the different ways in which anthropology infuses the study of organizations, both epistemologically and methodologically. The volume hosts key scholars and experts within the fields of Organizational Anthropology, Organizational Ethnography, Organizational Studies and Qualitative Research. The book provides a combination of methodological guidelines, exemplars and epistemological reflection. It includes methodological viewpoints, ethnographic journeys within organizations as well as beyond organizations, and individual reflections on challenges faced by organizational ethnographers. This book is aimed at PhD, master and advanced undergraduate students and researchers across disciplines, especially those who are engaged with general management, organizational behaviour, strategy and anthropological/ethnographic issues.
The Routledge Companion to Art in the Public Realm (Routledge Art History and Visual Studies Companions)
by Cameron CartiereThis multidisciplinary companion offers a comprehensive overview of the global arena of public art. It is organised around four distinct topics: activation, social justice, memory and identity, and ecology, with a final chapter mapping significant works of public and social practice art around the world between 2008 and 2018. The thematic approach brings into view similarities and differences in the recent globalisation of public art practices, while the multidisciplinary emphasis allows for a consideration of the complex outcomes and consequences of such practices, as they engage different disciplines and communities and affect a diversity of audiences beyond the existing 'art world'. The book will highlight an international selection of artist projects that illustrate the themes. This book will be of interest to scholars in contemporary art, art history, urban studies, and museum studies.
The Routledge Companion to Art in the Public Realm (Routledge Art History and Visual Studies Companions)
by Cameron CartiereThis multidisciplinary companion offers a comprehensive overview of the global arena of public art.It is organised around four distinct topics: activation, social justice, memory and identity, and ecology, with a final chapter mapping significant works of public and social practice art around the world between 2008 and 2018. The thematic approach brings into view similarities and differences in the recent globalisation of public art practices, while the multidisciplinary emphasis allows for a consideration of the complex outcomes and consequences of such practices, as they engage different disciplines and communities and affect a diversity of audiences beyond the existing 'art world'. The book will highlight an international selection of artist projects that illustrate the themes.This book will be of interest to scholars in contemporary art, art history, urban studies, and museum studies.
The Routledge Companion to Bourdieu's 'Distinction' (CRESC)
by Philippe Coulangeon Julien DuvalThis edited collection explores the genesis of Bourdieu's classical book Distinction and its international career in contemporary Social Sciences. It includes contributions from contemporary sociologists from diverse countries who question the theoretical legacy of this book in various fields and national contexts. Invited authors review and exemplify current controversies concerning the theses promoted in Distinction in the sociology of culture, lifestyles, social classes and stratification, with a specific attention dedicated to the emerging forms of cultural capital and the logics of distinction that occur in relation to material consumption or bodily practices. They also empirically illustrate the theoretical contribution of Distinction in relation with such notions as field or habitus, which fruitfulness is emphasized in relation with some methodological innovations of the book. In this respect, a special focus is put on the emerging stream of "distinction studies" and on the opportunities offered by the geometrical data analysis of social spaces.
The Routledge Companion to Consumer Behavior (Routledge Companions in Marketing, Advertising and Communication)
by Michael R. Solomon and Tina M. LowreyThe key to marketing is understanding and satisfying consumer needs, thus a knowledge of consumer behavior is essential to any organization dealing with customers, users, or clients. This book promises to be a contemporary classic. It brings together an international set of scholars, many of whom are "household names", to examine the diverse approaches to consumer behavior topics. The editors employ a micro to macro structure, dividing each topic into three parts: one reflecting foundational work, one focused on emerging trends, and one covering practical applications. Each part examines the relationship between consumer behaviour and motivation, including well-being, gender, social class, and more, and concludes with practitioner perspectives on the challenges and opportunities that come with understanding customers. Readers will gain insight into how drives that are constantly in flux relate to other aspects of human cognition and behavior, allowing them to reach customers successfully, and to meet their needs. With contributions from leading scholars, including Sidney Levy and Jagdish Sheth, this volume sets the standard as the most comprehensive, cutting-edge resource on the subject of consumer behavior. Students of consumer behaviour and marketing will find this a useful exploration of a fast-moving field, fundamental to the welfare of companies, government, non-profits, and consumers. It will also benefit new and established academic researchers as well as practitioners who want to stay on top of current knowledge.
The Routledge Companion to Consumer Behavior Analysis (Routledge Companions in Business, Management and Accounting)
by Gordon R. FoxallThe Routledge Companion to Consumer Behavior Analysis provides a unique and eclectic combination of behavioral, cognitive and environmental perspectives to illuminate the real-world complexities of consumer choice in a marketing-oriented economy. Edited by a leading authority in the field, the contributing authors have created a unique anthology for understanding consumer preference by bringing together the very latest research and thinking in consumer behavior analysis. This comprehensive and innovative volume ranges over a broad multi-disciplinary perspective from economic psychology, behavioral psychology and experimental economics, but its chief focus is on the critical evaluation of consumer choice in the natural settings of affluent, marketing-oriented economies. By focussing on human economic and social choices, which involve social exchange, it explores and reveals the enormous potential of consumer behavior analysis to illuminate the role of modern marketing-oriented business organizations in shaping and responding to consumer choice. This will be of particular interest to academics, researchers and advanced students in marketing, consumer behavior, behavior analysis, social psychology, behavioral economics and behavioral psychology.
The Routledge Companion to Critical Management Studies (Routledge Companions in Business, Management and Accounting)
by Pushkala Prasad Albert J. Mills Jean Helms Mills Anshuman PrasadThe scholarly field of Critical Management Studies (CMS) is in a state of flux. Against a backdrop of dramatic global shifts, CMS scholarship has lately taken a number of new and exciting directions and, at times, challenged older critical voices. Novel theoretical frameworks and diverse research interests mark the CMS field as never before. Interrogating conventional critiques of management and arguing for fresh approaches, The Routledge Companion to Critical Management Studies captures this intellectual ferment and new spirit of inquiry within CMS, and showcases the pluralistic generation of CMS scholars that has emerged in recent years. Setting the scene for a crucial period for the discipline, this insightful volume covers new ground and essential areas grouped under the following themes: Critique and its (dis-)contents Difference, otherness, marginality Knowledge at the crossroads History and discourse Global predicaments. Drawing on the expertise of an international team of contributing scholars, The Routledge Companion to Critical Management Studies is a rich resource and the perfect reference tool for students and researchers of management and organization.
The Routledge Companion to Cross-Cultural Management (Routledge Companions in Business, Management and Accounting)
by Susanne Tietze Nigel Holden Snejina MichailovaThis Routledge Companion provides a timely and authoritative overview of cross-cultural management as an academic domain and field of practice for academics and students. With contributions from over 60 authors from 20 countries, the book is organised in to five thematic areas: Review, survey and critique Language and languages: moving from the periphery to the core Cross-cultural management research and education The new international business landscape Rethinking a multidisciplinary paradigm. Edited by an international team of scholars and featuring contributions from a range of leading cross-cultural management experts, this prestigious volume represents the most comprehensive guide to the development and scope of cross-cultural management as an academic discipline.
The Routledge Companion to Digital Consumption (Routledge Companions in Business, Management and Accounting)
by Russell W. Belk Rosa LlamasThe first generation that has grown up in a digital world is now in our university classrooms. They, their teachers and their parents have been fundamentally affected by the digitization of text, images, sound, objects and signals. They interact socially, play games, shop, read, write, work, listen to music, collaborate, produce and co-produce, search and browse very differently than in the pre-digital age. Adopting emerging technologies easily, spending a large proportion of time online and multitasking are signs of the increasingly digital nature of our everyday lives. Yet consumer research is just beginning to emerge on how this affects basic human and consumer behaviours such as attention, learning, communications, relationships, entertainment and knowledge. The Routledge Companion to Digital Consumption offers an introduction to the perspectives needed to rethink consumer behaviour in a digital age that we are coming to take for granted and which therefore often escapes careful research and reflective critical appraisal.
The Routledge Companion to Disability and Work (Routledge Companions in Business, Management and Marketing)
by Oana Branzei Anica ZeyenThe Routledge Companion to Disability and Work explores the realities faced by disabled individuals in the workplace and beyond. Despite enduring stereotypes and prejudice, disabled employees and entrepreneurs continue to achieve and thrive. This Companion documents the history and future of disability organizing, highlighting concerns of the world's largest minority—over 1 billion people or 15% of the global population. Inspired by the sunflower symbol for invisible disabilities, this Companion sheds light on the unseen efforts undertaken by disabled people to combat ableism. It delves into stories of employment, entrepreneurship, self-advocacy, activism, and well-being management. Highlighting how disabled workers mobilize support, fight for human rights, respect, and equality, navigate the challenges of disclosure and intersectionality, build networks, and foster inclusive environments, it underscores the contributions of disabled individuals and their allies. Authored by experts, many with personal experiences of disability, this Companion showcases the diverse types of work disabled people—and their allies—perform that go beyond the duties of their job roles. It provides a robust foundation for understanding and advancing disability inclusion. With global research, the Companion broadens our understanding of the (in)visible challenges and triumphs of disabled people at work. Celebrating disability pride and joy, it offers insights into navigating biases, stigma, and discrimination. The disability movement, fueled by inequities in healthcare, education, accessibility, and work, deserves attention from business leaders. This comprehensive guide is essential for students, teachers, and researchers looking to intersect disability and business, paving the way for a more inclusive and equitable future.
The Routledge Companion to Ethics, Politics and Organizations (Routledge Companions in Business, Management and Accounting)
by Alison Pullen Carl RhodesThe Routledge Companion to Ethics, Politics and Organizations synthesizes and extends existing research on ethics in organizations by explicitly focusing on ‘ethico-politics’ - where ethics informs political action. It draws connections between ethics and politics in and around organizations and the workplace, examines cutting-edge areas and sets the scene for future research. Through a wealth of international and multidisciplinary contributions this volume considers the broad range of ways in which ethics and politics can be conceived and understood. The chapters look at various ethical traditions, as well as the discursive deployment of ethical terminology in organizational settings, and they also examine large scale political structures and processes and how they relate to different forms of politics which affect behaviour in organizations. These many possibilities are united by a focus on how ethics can be used to inform and justify the exercise of power in organizations. This collection will be a valuable reference source for students and researchers across the disciplines of organizational studies, ethics and politics.
The Routledge Companion to Ethnic Marketing (Routledge Companions in Business, Management and Accounting)
by Ahmad Jamal Lisa Peñaloza Michel LarocheThe globalization of marketing has brought about an interesting paradox: as the discipline becomes more global, the need to understand cultural differences becomes all the more crucial. This is the challenge in an increasingly international marketplace and a problem that the world's most powerful businesses must solve. From this challenge has grown the exciting discipline of ethnic marketing, which seeks to understand the considerable opportunities and challenges presented by cultural and ethnic diversity in the marketplace. To date, scholarship in the area has been lively but disparate. This volume brings together cutting-edge research on ethnic marketing from thought leaders across the world. Each chapter covers a key theme, reflecting the increasing diversity of the latest research, including models of culture change, parenting and socialization, responses to web and advertising, role of space and social innovation in ethnic marketing, ethnic consumer decision making, religiosity, differing attitudes to materialism, acculturation, targeting and ethical and public policy issues. The result is a solid framework and a comprehensive reference point for consumer researchers, students, and practitioners.
The Routledge Companion to Financial Services Marketing (Routledge Companions in Business, Management and Accounting)
by Tina Harrison Hooman EstelamiInterest in Financial Services Marketing has grown hugely over the last few decades, particularly since the financial crisis, which scarred the industry and its relationship with customers. It reflects the importance of the financial services industry to the economies of every nation and the realisation that the consumption and marketing of financial services differs from that of tangible goods and indeed many other intangible services. This book is therefore a timely and much needed comprehensive compendium that reflects the development and maturation of the research domain, and pulls together, in a single volume, the current state of thinking and debate. The events associated with the financial crisis have highlighted that there is a need for banks and other financial institutions to understand how to rebuild trust and confidence, improve relationships and derive value from the marketing process. Edited by an international team of experts, this book will provide the latest thinking on how to manage such challenges and will be vital reading for students and lecturers in financial services marketing, policy makers and practitioners.
The Routledge Companion to Identity and Consumption (Routledge Companions in Business, Management and Accounting)
by Russell W. Belk Ayalla A. Ruvio"Tell me what you eat, I'll tell you who you are," said Anthelme Brillat-Savarin. Today, "You are what you consume" is more apt. Barbara Krueger’s ironic twist of Descartes - "I shop therefore I am" - has lost its irony. Such phrases have become commonplace descriptions of our identity in the contemporary world. In our materialistic world it seems as if there is no debate that our consumption behaviour is fused with our self-identity - shaping it, changing it and often challenging it. The Routledge Companion to Identity and Consumption introduces the reader to state-of-the-art research, written by the world’s leading scholars regarding the interplay between identity and consumption. The book addresses the diverse issues regarding the ways identity affects our consumption behaviour and vice-versa and in doing so, presents a broad perspective on the dynamics of self-identity and consumption. With chapters discussing the theory, research and practical implications of these dynamics, including the way they change across our life span and their expression within different social, cultural and religious contexts, this book will be a valuable reference source for students and academics from a variety of disciplines.