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The Wallet Allocation Rule

by Lerzan Aksoy Timothy L. Keiningham Alexander J. Buoye Luke Williams

Customer Loyalty Isn't Enough--Grow Your Share ofWallet The Wallet Allocation Rule is a revolutionary, definitiveguide for winning the battle for share of customers' hearts, minds,and wallets. Backed by rock-solid science published in theHarvard Business Review and MIT Sloan ManagementReview, this landmark book introduces a new and rigorouslytested approach--the Wallet Allocation Rule--that isproven to link to the most important measure of customer loyalty:share of wallet.Companies currently spend billions of dollars each yearmeasuring and managing metrics like customer satisfaction and NetPromoter Score (NPS) to improve customer loyalty. These metrics,however, have almost no correlation to share of wallet. As aresult, the returns on investments designed to improve the customerexperience are frequently near zero, even negative.With The Wallet Allocation Rule, managers finally havethe missing link to business growth within their grasp--theability to link their existing metrics to the share of spendingthat customers allocate to their brands.Learn why improving satisfaction (or NPS) does not improveshare.Apply the Wallet Allocation Rule to discover what really drivescustomer spending.Uncover new metrics that really matter to achieve growth.By applying the Wallet Allocation Rule, managers get realinsight into the money they currently get from their customers, themoney available to be earned by them, and what it takes to get it.The Wallet Allocation Rule provides managers with ablueprint for sustainable long-term growth.

Walling, Boundaries and Liminality: A Political Anthropology of Transformations (Contemporary Liminality)

by Agnes Horvath, Marius Ion Benţa and Joan Davison

Contemporary challenges related to walls, borders and encirclement, such as migration, integration and endemic historical conflicts, can only be understood properly from a long-term perspective. This book seeks to go beyond conventional definitions of the long durée by locating the social practice of walling and encirclement in the broadest context of human history, integrating insights from archaeology and anthropology. Such an approach, far from being simply academic, has crucial contemporary relevance, as its focus on origins helps to locate the essential dynamics of this practice, and provides a rare external position from which to view the phenomenon as a transformative exercise, with the area walled serving as an artificial womb or matrix. The modern world, with its ingrained ideas of borders, nation states and other entities, often makes it is very difficult to gain a critical distance and detachment to see beyond conventional perspectives. The unique approach of this book offers an antidote to this problem. Cases discussed in the book range from Palaeolithic caves, the ancient walls of Göbekli Tepe, Jericho and Babylon, to the foundation of Rome, the Chinese Empire, medieval Europe and the Berlin Wall. The book also looks at contemporary developments such as the Palestinian wall, Eastern and Southern European examples, Trump’s proposed Mexican wall, the use of Greece as a bulwark containing migration flows and the transformative experience of voluntary work in a Calcutta hospice. In doing so, the book offers a political anthropology of one of the most fundamental yet perennially problematic human practices: the constructing of walls. As such, it will appeal to scholars of sociology, anthropology and political theory.

Wallless Cities: Cities and Nature in American History

by Shen Hou

This book aims to outline the detailed process of integrating nature and cities in a historical context through the lens of urban environmental history, capturing how the most ordinary yet enduring natural forces have shaped the form of cities and the thoughts of individuals. It provides a detailed examination of the development trends, achievements, and existing issues in this field, and a profound understanding of the urgency and necessity of nurturing new ideas to guide cities out of their "ecological paradox". It also summarizes the formation and development, challenges, and missions of American cities centered around the core image of the "City Without Walls".

The Walls around Opportunity: The Failure of Colorblind Policy for Higher Education (Our Compelling Interests #6)

by Gary Orfield

The case for race-conscious education policyIn our unequal society, families of color fully share the dream of college but their children often attend schools that do not prepare them, and the higher education system gives the best opportunities to the most privileged. Students of color hope for college but often face a dead end.For many young people, racial inequality puts them at a disadvantage from early childhood. The Walls around Opportunity argues that colorblind policies have made college inaccessible to a large share of students of color, and reveals how policies that acknowledge racial inequalities and set racial equality goals can succeed where colorblindness has failed.Gary Orfield paints a troubling portrait of American higher education, explaining how profound racial gaps imbedded in virtually every stage of our children’s lives pose a major threat to communities of color and the nation. He describes how the 1960s and early 1970s was the only period in history to witness sustained efforts at racial equity in higher education, and how the Reagan era ushered in today’s colorblind policies, which ignore the realities of color inequality. Orfield shows how this misguided policy has resegregated public schools, exacerbated inequalities in college preparation, denied needed financial aid to families, and led to huge price increases over decades that have seen little real gain in income for most Americans.Drawing on a wealth of new data and featuring commentaries by Stella Flores and James Anderson, this timely and urgent book shows how colorblind policies serve only to raise the walls of segregation higher, and proposes real solutions that can make higher education available to all.

The Walls around Opportunity: The Failure of Colorblind Policy for Higher Education (Our Compelling Interests #8)

by Gary Orfield

The case for race-conscious education policyIn our unequal society, families of color fully share the dream of college but their children often attend schools that do not prepare them, and the higher education system gives the best opportunities to the most privileged. Students of color hope for college but often face a dead end.For many young people, racial inequality puts them at a disadvantage from early childhood. The Walls around Opportunity argues that colorblind policies have made college inaccessible to a large share of students of color, and reveals how policies that acknowledge racial inequalities and set racial equality goals can succeed where colorblindness has failed.Gary Orfield paints a troubling portrait of American higher education, explaining how profound racial gaps imbedded in virtually every stage of our children&’s lives pose a major threat to communities of color and the nation. He describes how the 1960s and early 1970s was the only period in history to witness sustained efforts at racial equity in higher education, and how the Reagan era ushered in today&’s colorblind policies, which ignore the realities of color inequality. Orfield shows how this misguided policy has resegregated public schools, exacerbated inequalities in college preparation, denied needed financial aid to families, and led to huge price increases over decades that have seen little real gain in income for most Americans.Now with a new afterword that discusses the 2023 Supreme Court decision to outlaw affirmative action in college admissions, this timely and urgent book shows that the court&’s colorblind ruling is unworkable in a society where every aspect of opportunity and preparation is linked to race, and reveals the gaps in the opportunity pipeline while exploring the best ways to address them in light of this decision.

Walls, Borders, Boundaries

by Janet Ward Karen E. Till Marc Silberman

How is it that walls, borders, boundaries--and their material and symbolic architectures of division and exclusion--engender their very opposite? This edited volume explores the crossings, permeations, and constructions of cultural and political borders between peoples and territories, examining how walls, borders, and boundaries signify both interdependence and contact within sites of conflict and separation. Topics addressed range from the geopolitics of Europe's historical and contemporary city walls to conceptual reflections on the intersection of human rights and separating walls, the memory politics generated in historically disputed border areas, theatrical explorations of border crossings, and the mapping of boundaries within migrant communities.

Walls of Indifference: Immigration and the Militarization of the Us-Mexico Border

by Nicole I Torres

This ethnography documents and explores the social, political, and material consequences of militarization in the borderlands of Arizona. Based on two years of fieldwork in Phoenix, Tucson, and other communities along the US-Mexico border, the author identifies militarization as a social and political phenomenon that gradually reconfigures both individuals and communities. Through ethnographic instances, she explores how the vocabularies of race, nationalism, and patriotism decrease political engagement and simultaneously increase conflict within the borderland communities.

Walls That Remain: Eastern and Western Germans Since Reunification

by John Rodden

The Walls That Remain explores the trauma of German reunification in 1990 as it affected ordinary Eastern and Western Germans. Told mainly in their own words, this book features the voices of those Germans who have suffered as well as profited from the transformations in German society since the fall of the Berlin Wall in 1989 and Germany's reunification in October 1990.

Walter Benjamin: The Colour of Experience

by Howard Caygill

This book analyzes the development of Walter Benjamin's concept of experience in his early writings showing that it emerges from an engagement with visual experience, and in particular the experience of colour. It represents Benjamin as primarily a thinker of the visual field.

Walter Benjamin: The Colour of Experience

by Howard Caygill

This book analyses the development of Benjamin's concept of experience in his early writings showing that it emerges from an engagement with visual experience, and in particular the experience of colour.

Walter Benjamin and Architecture

by Gevork Hartoonian

The essays compiled in this book explore aspects of Walter Benjamin’s discourse that have contributed to the formation of contemporary architectural theories. Issues such as technology and history have been considered central to the very modernity of architecture, but Benjamin’s reflection on these subjects has elevated the discussion to a critical level. The contributors in this book consider Walter Benjamin's ideas in the context of digitalization of architecture where it is the very technique itself that determines the processes of design and the final form. This book was published as a special issue of Architectural Theory Review.

Walter Benjamin's Antifascist Education: From Riddles to Radio

by Tyson E. Lewis

Walter Benjamin's Antifascist Education is the first comprehensive analysis of educational themes across the entirety of the critical theorist's diverse writings. Starting with Benjamin's early reflections on teaching and learning, Tyson E. Lewis argues that the aesthetic and cultural forms to which Benjamin so often turned—namely, radio broadcasts, children's theatrical productions, collections, cityscapes, public cinemas, and word games—swell with educational potentialities. What emerges from Lewis's reading is a constellational curriculum composed of minor practices such as poor teaching, absentminded learning, and nondurational studying. This curriculum carries political significance, offering an antidote to past and present forms of fascist manipulation, hardness, and coldness. Walter Benjamin's Antifascist Education is a testimony to Benjamin's belief that "everyone is an educator and everyone needs to be educated and everything is education."

Walter Feinberg’s Democratic Vision: Classic Writings on Public Education (SUNY series, Horizons in the Philosophy of Education)

by Walter Feinberg

Collects Walter Feinberg's classic writings on the meaning of democracy for public education.For over fifty years, Walter Feinberg has been a leader in interpreting democracy in and its meaning for public education. In this collection, Feinberg explores the question of how to study education, the necessary role of history and philosophy in this endeavor, and the need for educational theorists to engage with the lived realities of students, parents, and teachers through philosophical anthropology. He demonstrates a particular way of paying attention to public education that brings an interpretive sensitivity for others to the big philosophical questions of what public schooling should be in democratic societies. Feinberg explores many of the central questions that vex educational policy and practice: What should be the purpose of public schools? What should we think of school choice proposals? What are the relationships between religion and public schools? Should schools promote an American identity? How should we think about affirmative action? In this tour of educational ideas, democracy is the central concern, as it both presents questions that demand answers and becomes an approach to studying education with rigor and sensitivity.

The Wanano Indians of the Brazilian Amazon: A Sense of Space

by Janet M. Chernela

The Wanano Indians of the northwest Amazon have a social system that differs from those of most tropical forest tribes. Neither stratified by wealth nor strictly egalitarian, Wanano society is "ranked" according to rigidly bound descent groups. In this pioneering ethnographic study, Janet M. Chernela decodes the structure of Wanano society.<P><P>In Wanano culture, children can be "grandparents," while elders can be "grandchildren." This apparent contradiction springs from the fact that descent from ranked ancestors, rather than age or accumulated wealth, determines one's standing in Wanano society. But ranking's impulse is muted as senior clans, considered to be succulent (referring to both seniority and resource abundance), must be generous gift-givers. In this way, resources are distributed throughout the society.

Wandel der Graffiti-Szene in Deutschland: Eine lebensweltanalytische Ethnographie (Erlebniswelten)

by Laura Maria Lintzen

Wie konnte sich die Graffiti-Szene in Deutschland von einem kleinen, vorwiegend rechtswidrig und improvisierend agierenden Netzwerk zu einer der ältesten und stabilsten Szenen des Landes entwickeln? Die Untersuchung beleuchtet diese Entwicklung und zeichnet den Werdegang der Szene ab den 1980er Jahren über drei Generationen hinweg nach. Thematisiert werden insbesondere Veränderungen von szenetypischen und teilhaberelevanten Handlungen, der Wandel der Szene auf strukturaler Ebene sowie sich transformierende Bedingungen für den Szene-Einstieg. Abseits gesellschaftlicher Dramatisierungen, Missverständnisse und Mythen werden relevante Aspekte der Lebenswelt Graffiti-Szene aus Binnenperspektive typologisiert, darunter szenetypische Graffiti-Ästhetiken, Writer-Typen und Spot-Formen. Die Arbeit zielt darauf ab, sowohl einen Beitrag zum vertieften Verständnis der Entwicklungsdynamik posttraditionaler Vergemeinschaftungen zu leisten als auch bestehende Vorurteile abzubauen.

Wandering Lonely in a Crowd

by S. M. Atif Imtiaz

"S. M. Atif Imtiaz's desire for genuine discussion about Islam in Britain is striking and compelling" -The Telegraph "Imtiaz's wisdom is offered in a simple, direct, accessible prose [and] speaks to all concerned with the place of Muslims in the West. "--Tariq Modood, professor, University of Bristol "A compelling mix of intellectualism and vivid reportage. "--Madeleine Bunting, associate editor and columnist, Guardian "Imtiaz is telling us to wake up to some tough global realities. Islam matters, more than anything else. Not just because it offers the most compelling and widely-followed alternative to turbo-capitalism, but because it does so on the basis of monotheism, history's most powerful idea. In these essays, spanning British and global Islamic issues of burning moment, Imtiaz reminds us that God has not gone away. "--Abdal Hakim Murad, dean, Cambridge Muslim College Wandering Lonely in a Crowd: Reflections on the Muslim Condition in the West is a timely collection of essays, articles, lectures, and short stories that reflect on the years between 9/11 and Barack Obama. They cover the themes of integration, community cohesion, terrorism, radicalization, cultural difference, multiculturalism, identity politics, and liberalism. Beginning with a raw and unedited response to the terrorist attacks of 9/11 and ending with Obama's election, S. M. Atif Imtiaz covers the numerous facets of the debate that surrounds Western Muslims today. The book sets out a narrative for these years and a response that argues that Western Muslims should move away from identity politics towards Islamic humanism. S. M. Atif Imtiaz holds a doctorate in social psychology, is a longstanding community activist, and has worked in equalities for the Bradford and Airedale Primary Care Trust in England.

Wandering Paysanos: State Order and Subaltern Experience in Buenos Aires During the Rosas Era

by Ricardo D. Salvatore

A pioneering examination of the experiences of peasants and peons, or paysanos, in the Buenos Aires province during Juan Manuel de Rosas's regime (1829-1852), Wandering Paysanos is one of the first studies to consider Argentina's history from a subalternist perspective. The distinguished Argentine historian Ricardo D. Salvatore situates the paysanos as mobile job seekers within an expanding, competitive economy as he highlights the points of contention between the peasants and the state: questions of military service, patriotism, crime, and punishment. He argues that only through a reconstruction of the different subjectivities of paysanos--as workers, citizens, soldiers, and family members--can a new understanding of postindependence Argentina be achieved. Drawing extensively on judicial and military records, Salvatore reveals the state's files on individual prisoners and recruits to be surprisingly full of personal stories directly solicited from paysanos. While consistently attentive to the fragmented and mediated nature of these archival sources, he chronicles how peons and peasants spoke to power figures--judges, police officers, and military chiefs--about issues central to their lives and to the emerging nation. They described their families and their wanderings across the countryside in search of salaried work, memories and impressions of the civil wars, and involvement with the Federalist armies. Their lamentations about unpaid labor, disrespectful government officials, the meaning of poverty, and the dignity of work provide vital insights into the contested nature of the formation of the Argentine Confederation. Wandering Paysanos discloses a complex world until now obscured--that of rural Argentine subalterns confronting the state.

Wandering Workers: Mores, Behavior, Way of Life, and Political Status of Domestic Russian Labor Migrants (Soviet and Post-Soviet Politics and Society #141)

by Juri Plusnin Yana Zausaeva Natalia Zhidkevich Artemy Pozanenko

This timely book offers a fresh perspective on the issue of contemporary migratory labor, otkhodnichestvo, in Russia—the temporary departure of inhabitants from small towns and villages for short-term jobs in the major cities of Russia. Although otkhodnichestvo is a mass phenomenon, it is not reflected in official economic statistics. Based on numerous interviews with otkhodniks and local experts, this stunningly original work focuses on the central and northern regions of European Russia. The authors draw a social portrait of the contemporary otkhodnik and offer a sociological assessment of the economic and political status these "wandering workers" live with.

Wanderlust: A History of Walking

by Rebecca Solnit

Drawing together many histories-of anatomical evolution and city design, of treadmills and labyrinths, of walking clubs and sexual mores-Rebecca Solnit creates a fascinating portrait of the range of possibilities presented by walking. Arguing that the history of walking includes walking for pleasure as well as for political, aesthetic, and social meaning, Solnit focuses on the walkers whose everyday and extreme acts have shaped our culture, from philosophers to poets to mountaineers. She profiles some of the most significant walkers in history and fiction-from Wordsworth to Gary Snyder, from Jane Austen's Elizabeth Bennet to Andre Breton's Nadja-finding a profound relationship between walking and thinking and walking and culture. Solnit argues for the necessity of preserving the time and space in which to walk in our ever more car-dependent and accelerated world.

The Waning of the Mediterranean, 1550–1870: A Geohistorical Approach

by Faruk Tabak

2008 Outstanding Academic Title, Choice MagazineConventional scholarship on the Mediterranean portrays the Inner Sea as a timeless entity with unchanging ecological and agrarian features. But, Faruk Tabak argues, some of the "traditional" and "olden" characteristics that we attribute to it today are actually products of relatively recent developments. Locating the shifting fortunes of Mediterranean city-states and empires in patterns of long-term economic and ecological change, this study shows how the quintessential properties of the basin—the trinity of cereals, tree crops, and small livestock—were reestablished as the Mediterranean's importance in global commerce, agriculture, and politics waned.Tabak narrates this history not from the vantage point of colossal empires, but from that of the mercantile republics that played a pivotal role as empire-building city-states. His unique juxtaposition of analyses of world economic developments that flowed from the decline of these city-states and the ecological change associated with the Little Ice Age depicts large-scale, long-term social change. Integrating the story of the western and eastern Mediterranean—from Genoa and the Habsburg empire to Venice and the Ottoman and Byzantine empires—Tabak unveils the complex process of devolution and regeneration that brought about the eclipse of the Mediterranean.

The Waning of the Welfare State

by Anton Zijderveld

The welfare state in postwar Western Europe has been extended and intensified in a spectacular manner. Today, "welfare" represents a complex mix of services covering health, education, welfare, the arts, leisure, and social security. Anton C. Zijderveld is of the opinion that Europe's vast, comprehensive welfare state is becoming leaner and meaner, heading down a more sober path toward decentralization and deregulation, which only, but not merely, secures order for its citizens and shields society's vulnerable. As the millennium approaches, Zijderveld believes Europe is experiencing a cultural renaissance and a socioeconomic and political reformation in which the market will flourish and civil society will prosper.The Waning of the Welfare State focuses on the transformation of the welfare state in Europe over a four-decade period. Zijderveld employs the democratic triangle theoretical model, in which democracy is viewed as a system in which state, market, and civil society are held in precious balance. If one component supersedes the other two, democracy is endangered. In its 1960s and 1970s heyday, the state took center stage at the expense of the market and civil society; social democracy was the prevailing ideology. In the 1980s the market triumphed, often at the expense of both the state and civil society; this was the decade of liberalism. Today, civil society prevails, albeit at risk of being injurious to state and market. Ideologically, this is the decade of conservatism.Zijderveld sees a future "Americanization" of European social policy producing a fortuitously balanced coalition of social democracy, liberalism, and conservatism; a place where safety and order, prosperity and economic participation, and social participation and meaningful interactions flourish equally. This transformation carries many risks. But it will, in the end, strengthen Europe's political, economic, and sociocultural stamina. If it also draws the Atlantic partners closer together, as Zijderveld believes it does, the chances of another European communist, libertarian, or fascist Gtterdommerung will remain remote. Zijderveld presents useful concepts in a highly organized fashion. He has produced a very important book for American readers who will, hopefully, discover, beyond the often vast differences, some basic similarities of structures and developments within the European welfare state.

Wannabes, Goths, and Christians: The Boundaries of Sex, Style, and Status

by Amy C. Wilkins

Subcultures help young people, especially women, navigate connecting territories by offering them different sexual strategies: wannabes cross racial lines, goths break taboos by becoming involved with multiple partners, and Christians forego romance to develop their bond with God.

Want: Sexual Fantasies by Anonymous

by Gillian Anderson

A collection of women's sexual fantasies from women around the world, Want is a revelatory, sensational and game-changing exploration of women's sexuality that asks, and answers: How do women feel about sex when they have the freedom to be totally anonymous?What do you want when no one is watching? Who do you fantasize about when the lights are off?When you think about sex, what do you really want?When we talk about sex, we talk about womanhood and motherhood, infidelity and exploitation, consent and respect, fairness and egalitarianism, love and hate, pleasure and pain. And yet so many of us don't talk about it at all.In this groundbreaking book, Gillian Anderson collects and introduces the anonymous sexual fantasies of hundreds of women from around the world (along with her own anonymous fantasy). The fantasies are extraordinary: they are full of desire, fear, intimacy, shame, satisfaction and, ultimately, liberation. From fantasising about someone off-limits to conjuring a scene with multiple partners, from sex that is gentle and tender to passionate and playful, from women who have never had sex to women who have had more sex than they can remember, these letters provide a window into the most secret part of our minds.Want reveals how women feel about sex when they have the freedom to be totally themselves.

Wanting: The Power of Mimetic Desire in Everyday Life

by Luke Burgis

A groundbreaking exploration of why we want what we want, and a toolkit for freeing ourselves from chasing unfulfilling desires.Gravity affects every aspect of our physical being, but there’s a psychological force just as powerful—yet almost nobody has heard of it. It’s responsible for bringing groups of people together and pulling them apart, making certain goals attractive to some and not to others, and fueling cycles of anxiety and conflict. In Wanting, Luke Burgis draws on the work of French polymath René Girard to bring this hidden force to light and reveals how it shapes our lives and societies. According to Girard, humans don’t desire anything independently. Human desire is mimetic—we imitate what other people want. This affects the way we choose partners, friends, careers, clothes, and vacation destinations. Mimetic desire is responsible for the formation of our very identities. It explains the enduring relevancy of Shakespeare’s plays, why Peter Thiel decided to be the first investor in Facebook, and why our world is growing more divided as it becomes more connected.Wanting also shows that conflict does not arise because of our differences—it comes from our sameness. Because we learn to want what other people want, we often end up competing for the same things. Ignoring our large similarities, we cling to our perceived differences.Drawing on his experience as an entrepreneur, teacher, and student of classical philosophy and theology, Burgis shares tactics that help turn blind wanting into intentional wanting--not by trying to rid ourselves of desire, but by desiring differently. It’s possible to be more in control of the things we want, to achieve more independence from trends and bubbles, and to find more meaning in our work and lives.The future will be shaped by our desires. Wanting shows us how to desire a better one.

Wanting: Women Writing About Desire

by Margot Kahn and Kelly McMasters

An intimate and empowering anthology of essays that explore the changing face of female desire in whip-smart, sensuous prose, with pieces by Tara Conklin, Camille Dungy, Melissa Febos, Lisa Taddeo, and othersWhat is desire? And what are its rules? In this daring collection, award-winning and emerging female writers share their innermost longings, in turn dismantling both personal and political constructs of what desire is or can be.In the opening essay, Larissa Pham unearths the ache beneath all her wants: time. Rena Priest&’s desire for a pair of five-hundred-dollar cowboy boots spurs a reckoning with her childhood on the rez and the fraught history of her hometown. Other pieces in the collection turn cultural tropes around dating, sex, and romance on their heads—Angela Cardinale tries dating as a divorced mother of two in the California suburbs only to discover sweet solace in being alone; Keyanah B. Nurse finds power in polyamory; and when Joanna Rakoff spots a former lover at a bar, the heat between them unravels her family as she is pulled into his orbit—an undoing, she decides, that&’s worth everything.Including pieces by Tara Conklin, Torrey Peters, Camille Dungy, Melissa Febos, Lisa Taddeo, and so many others, these candid and insightful essays tackle the complicated knot of women&’s desire.Featuring essays by Elisa Albert, Kristen Arnett, Molly McCully Brown, Angela Cardinale, Tara Conklin, Sonia Maria David, Jennifer De Leon, Camille T. Dungy, Melissa Febos, Amber Flame, Amy Gall, Aracelis Girmay, Sonora Jha, Nicole Hardy, Laura Joyce-Hubbard, TaraShea Nesbit, Keyanah B. Nurse, Torrey Peters, Amanda Petrusich, Larissa Pham, Rena Priest, Joanna Rakoff, Karen Russell, Domenica Ruta, Susan Shapiro, Terese Svoboda, Lisa Taddeo, Ann Tashi Slater, Abigail Thomas, Merritt Tierce, Michelle Wildgen, Jane Wong, and Teresa Wong

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