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What You Do Is Who You Are: How to Create Your Business Culture
by Ben HorowitzBen Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times. Ben Horowitz has long been fascinated by history, and particularly by how people behave differently than you’d expect. The time and circumstances in which they were raised often shapes them—yet a few leaders have managed to shape their times. In What You Do Is Who You Are, he turns his attention to a question crucial to every organization: how do you create and sustain the culture you want?To Horowitz, culture is how a company makes decisions. It is the set of assumptions employees use to resolve everyday problems: should I stay at the Red Roof Inn, or the Four Seasons? Should we discuss the color of this product for five minutes or thirty hours? If culture is not purposeful, it will be an accident or a mistake.What You Do Is Who You Are explains how to make your culture purposeful by spotlighting four models of leadership and culture-building—the leader of the only successful slave revolt, Haiti’s Toussaint Louverture; the Samurai, who ruled Japan for seven hundred years and shaped modern Japanese culture; Genghis Khan, who built the world’s largest empire; and Shaka Senghor, a man convicted of murder who ran the most formidable prison gang in the yard and ultimately transformed prison culture.Horowitz connects these leadership examples to modern case-studies, including how Louverture’s cultural techniques were applied (or should have been) by Reed Hastings at Netflix, Travis Kalanick at Uber, and Hillary Clinton, and how Genghis Khan’s vision of cultural inclusiveness has parallels in the work of Don Thompson, the first African-American CEO of McDonalds, and of Maggie Wilderotter, the CEO who led Frontier Communications. Horowitz then offers guidance to help any company understand its own strategy and build a successful culture. What You Do Is Who You Are is a journey through culture, from ancient to modern. Along the way, it answers a question fundamental to any organization: who are we? How do people talk about us when we’re not around? How do we treat our customers? Are we there for people in a pinch? Can we be trusted? Who you are is not the values you list on the wall. It’s not what you say in company-wide meeting. It’s not your marketing campaign. It’s not even what you believe. Who you are is what you do. This book aims to help you do the things you need to become the kind of leader you want to be—and others want to follow.
What You Don’t Know You Know: Our Hidden Motives in Life, Business, and Everything Else
by Ken EisoldThe unconscious sprang to the attention of the West a hundred years ago, and we are still struggling to absorb its full impact. It was one thing to understand the concept, to see it and believe it, but another to live with it, to take in fully its challenge to our deepest cultural assumptions. Today, as we expand our understanding of its reach, we are still coming to grips with what it means. This "new unconscious" is driven by the identities we assume, the groups we belong to, the ideas we inherit, the languages we use-all the elements that provide meaning and structure to our world. What You Don't Know You Know is about this emergent understanding, and how it forces us to rethink our relationships with each other as well as our beliefs about what it means to be a person, to have a self. It is for all those who want a better understanding of the complexity of human motivation, whether as an executive faced with employees resisting change, an elected official trying to forge agreements among competing interests, a consultant brought in to restructure an ailing corporation, or individuals struggling to understand their relationships and why they do the things they do. All too often, our actions do not conform to our explicit intentions or to common sense. We are more constricted than we think, but sometimes we are also smarter.From the Hardcover edition.
What You See Is What You Hear: Creativity and Communication in Audiovisual Texts
by Dario MartinelliWhat You See Is What You Hear develops a unique model of analysis that helps students and advanced scholars alike to look at audiovisual texts from a fresh perspective. Adopting an engaging writing style, the author draws an accessible picture of the field, offering several analytical tools, historical background, and numerous case studies. Divided into five main sections, the monograph covers problems of definitions, history, and most of all analysis. The first part raises the main problems related to audiovisuality, including taxonomical and historical questions. The second part provides the bases for the understanding of audiovisual creative communication as a whole, introducing a novel theoretical model for its analysis. The next three part focus elaborate on the model in all its constituents and with plenty of case studies taken from the field of cinema, TV, music videos, advertising and other forms of audiovisuality. Methodologically, the book is informed by different paradigms of film and media studies, multimodality studies, structuralism, narratology, “auteur theory” in the broad sense, communication studies, semiotics, and the so-called “Numanities.” What You See Is What You Hear enables readers to better understand how to analyze the structure and content of diverse audiovisual texts, to discuss their different idioms, and to approach them with curiosity and critical spirit.
What Your Boss Really Wants from You: 15 Insights to Improve Your Relationship
by Steve ArnesonTake Charge of the Relationship That Matters Most to Your Career Your most important work relationship is with your boss. You need it to go well. But even the best bosses can be hard to read, and some seem downright inscrutable. Your boss isn&’t going to change for you—don&’t waste your time trying. The solution lies in figuring out what makes your boss tick and adapting your own work style to make the relationship better. But how do you do that? In this pragmatic and accessible guide, top executive coach Steve Arneson shows how to find the answers to fifteen essential questions that will help you understand your boss&’s leadership style, goals, motivations, work relationships, and how he or she sees you. Vivid real-world examples demonstrate Arneson&’s advice in action and show clearly how this process can be used to gain a more meaningful, productive, and enjoyable work life.
What Your Customer Wants and Can't Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics
by Melina PalmerWhy do people buy? A behavioral economist explains the science of consumer behavior in &“the most important business book to come out in years&” (Michael F. Schein, author and columnist for Inc., Forbes, and Psychology Today).What Your Customer Wants and Can&’t Tell You explains the neuroscience of consumer behavior. Learn exactly why people buy—and how to use that knowledge to improve pricing, increase sales, create better &“brain-friendly&” brand messaging, and be a more effective leader. Behavioral economics is the marketing research future of brands and business. This book goes beyond an academic understanding of behavioral economics and into practical applications. Learn how real businesses and business professionals can use science to make their companies better. Business owner, consultant, and behavioral economics expert Melina Palmer helps leaders like you use the psychology of the consumer, innovation, and truly impactful branding to achieve real, bottom-line benefits. Discover information and tools you can actually use to influence consumers. Go beyond data science and learn how the consumer brain works. Dramatically improve your effectiveness as a leader and marketer with: · Real-world examples that bring a concept to life and make it stick · Ideas to help you with problem solving for your business · Ways to hack your brain into coming up with innovative programs, products, and initiatives &“A stand-out guide for anyone fascinated by customer behavior and the science of decision-making.&” —Madeline Quinlan, cofounder of Salient Behavioral Consultants
What Your Employees Need and Can't Tell You: Adapting to Change with the Science of Behavioral Economics
by Melina PalmerA Science-Based Organizational Change Roadmap for Managers“A science-based playbook that is a must-read for every manager of people…” —John A. List, Wall Street Journal bestselling author of The Voltage Effect and The Why Axis#1 New Release in Office Management and Business Operations ResearchAdapting to change is part of life. But, change is hard and managing change is even harder.First, understand how the brain works. Because we really don’t know how the brain works, we don’t know what makes us more receptive to change. Employees can’t tell their managers what they need to “get on the train”, and managers don’t know either.How to get your team on board. In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions. Behavioral economics combines elements of economics and psychology to understand how and why people behave the way they do in the real world. Now, in her sequel, What Your Employees Need and Can’t Tell You, she offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change.Actionable behavioral economics for successful change management.What Your Employees Need and Can’t Tell You delivers insights and research from behavioral economics and the greater behavioral sciences, presented in an enjoyable way that you can actually use to get results.Inside find:An introduction to how the brain really works when faced with changeInsights into key biases and concepts the subconscious brain uses to make decisions“Apply it” sections with tips on how to start using what you have learned—immediatelyIf you are responsible for managing change and have tried books such as The Heart of Business, Humanocracy, or Change, you should read Melina Palmer’s What Your Employees Need and Can’t Tell You.
What a City Is For: Remaking the Politics of Displacement
by Matt HernAn investigation into gentrification and displacement, focusing on the case of Portland, Oregon's systematic dispersal of black residents from its Albina neighborhood.Portland, Oregon, is one of the most beautiful, livable cities in the United States. It has walkable neighborhoods, bike lanes, low-density housing, public transportation, and significant green space—not to mention craft-beer bars and locavore food trucks. But liberal Portland is also the whitest city in the country. This is not circumstance; the city has a long history of officially sanctioned racialized displacement that continues today. Over the last two and half decades, Albina—the one major Black neighborhood in Portland—has been systematically uprooted by market-driven gentrification and city-renewal policies. African Americans in Portland were first pushed into Albina and then contained there through exclusionary zoning, predatory lending, and racist real estate practices. Since the 1990s, they've been aggressively displaced—by rising housing costs, developers eager to get rid of low-income residents, and overt city policies of gentrification.Displacement and dispossessions are convulsing cities across the globe, becoming the dominant urban narratives of our time. In What a City Is For, Matt Hern uses the case of Albina, as well as similar instances in New Orleans and Vancouver, to investigate gentrification in the twenty-first century. In an engaging narrative, effortlessly mixing anecdote and theory, Hern questions the notions of development, private property, and ownership. Arguing that home ownership drives inequality, he wants us to disown ownership. How can we reimagine the city as a post-ownership, post-sovereign space? Drawing on solidarity economics, cooperative movements, community land trusts, indigenous conceptions of alternative sovereignty, the global commons movement, and much else, Hern suggests repudiating development in favor of an incrementalist, non-market-driven unfolding of the city.
What a Man's Gotta Do: The Masculine Myth in Popular Culture
by Anthony EasthopeWhat is masculinity? Drawing on psychoanalysis and an understanding of ideology, Easthope shows how the masculine myth forces men to try to be masculine and only masculine, denying their feminine side. In an original contribution to the understanding of gender, he analyzes masculinity as it is represented in a wide range of mass media --films, television, newspapers, pop music, and pop novels. Why are two men in a John Wayne western more concerned with each other than with the women in their lives? Is aggressive male banter a sign that men hate or love each other? Why does a jealous man always have to see his rival? Written in lively, witty, and accessible style, What a Man's Gotta Do is certain to become controversial but essential reading.
What a Unicorn Knows: How Leading Entrepreneurs Use Lean Principles to Drive Sustainable Growth
by Matthew E. May Pablo DominguezWhat a Unicorn Knows is your company&’s best guide to becoming a well-oiled, high-velocity machine for growth on its way to billion-dollar valuation. Why do some young companies become unicorns, while others don&’t? What a Unicorn Knows is a playbook that offers a field-tested approach to delivering superior customer value and reaching unicorn status by removing the potential inhibitors to organizational scale and speed. Drawing on a mastery of lean-based methods for achieving maximum effect with minimum means, private equity operators Matthew E. May and Pablo Dominguez provide readers with a powerful framework of universally applicable principles that enable any company to effectively accelerate its ability to scale and grow. Called The Unicorn Model™ and built on five foundational principles, the authors deliver a compelling narrative of stories and experiences in an easy-to-remember mnemonic: Strategic speed Constant experimentation Accelerated value Lean process Esprit de corps Drawn from the authors&’ successful track record with a wide variety of unicorn-level companies, What a Unicorn Knows offers a necessary guide for rapid but lasting growth. As more companies than ever vie for unicorn status, your competitive edge will depend on learning from the best.
What are Universities For?
by Stefan ColliniAcross the world, universities are more numerous than they have ever been, yet at the same time there is unprecedented confusion about their purpose and scepticism about their value. What Are Universities For? offers a spirited and compelling argument for completely rethinking the way we see our universities, and why we need them. Stefan Collini challenges the common claim that universities need to show that they help to make money in order to justify getting more money. Instead, he argues that we must reflect on the different types of institution and the distinctive roles they play. In particular we must recognize that attempting to extend human understanding, which is at the heart of disciplined intellectual enquiry, can never be wholly harnessed to immediate social purposes - particularly in the case of the humanities, which both attract and puzzle many people and are therefore the most difficult subjects to justify.At a time when the future of higher education lies in the balance, What Are Universities For? offers all of us a better, deeper and more enlightened understanding of why universities matter, to everyone.
What in the World Are Your Kids Doing Online?: How to Understand the Electronic World Your Children Live In
by Barbara Melton Susan ShankleTexting. Blogging. IMing. Technology that has become second nature to our children remains uncharted territory for many parents. What in the World Are Your Kids Doing Online?tells you everything you need to know to navigate the parenting issues technology raises, and arms you with the tools you need to protect your children. This comprehensive, all-purpose guide shows you how to keep up with the latest in computer technology and the Internet—even if you’re a techno-illiterate. You’ll also learn how to: protect your child from cyber-bullies and sexual predators monitor your child’s online activity recognize the danger signs in your child’s use of chat rooms and socializing sites such as MySpace decode the secret language of texting, instant messaging, e-mail, and chat rooms keep your “Cyber-kid” healthy and fit teach your child good on-line study skills help your child build healthy friendships and dating relationships, both on- and off-line gear your rules about the Internet to your child’s age and developmental stage know when to turn the computer offIncludes information on how the cyber world affects children with special needs, learning disorders, and emotional disorders.
What is Academic Freedom?: A Century of Debate, 1915–Present
by Daniel GordonThis book explores the history of the debate, from 1915 to the present, about the meaning of academic freedom, particularly as concerns political activism on the college campus. The book introduces readers to the origins of the modern research university in the United States, the professionalization of the role of the university teacher, and the rise of alternative conceptions of academic freedom challenging the professional model and radicalizing the image of the university. Leading thinkers on the subject of academic freedom—Arthur Lovejoy, Angela Davis, Alexander Meiklejohn, Edward W. Said, among others—spring to life. What is the relationship between freedom of speech and academic freedom? Should communists be allowed to teach? What constitutes unacceptable political "indoctrination" in the classroom? What are the implications for academic freedom of creating Black Studies and Women's Studies departments? Do academic boycotts, such as those directed against Israel, violate the spirit of academic freedom? The book provides the context for these debates. Instead of opining as a judge, the author discloses the legal, philosophical, political, and semantic disagreements in each controversy. The book will appeal to readers across the social sciences and humanities with interests in scholarly freedom and academic life.
What is Colonialism?
by Patrick Colm HoganWhat is Colonialism? develops a clear and rigorous account of what colonialism is and how it works. It draws on and synthesizes recent work in cognitive science, affective science, and social psychology, along with Marxism and related forms of analysis. Hogan begins with some fundamental conceptual distinctions, such as the degree to which a group shares beliefs, dispositions, and skills versus the degree to which they share identification with a category. Building on these distinctions, he defines colonialism in terms of political, economic, and cultural autonomy, clarifying the nature of culture and autonomy particularly. He goes on to articulate an invaluable systematic account of the varieties of colonialism. The final chapters outline the motives of imperialists, differentiating these from their ideological rationalizations, and sketching the harms caused by colonialism. The book concludes by considering when, or if, one can achieve a genuinely postcolonial condition. Hogan illustrates these analyses by examining influential literary works—by European writers (such as Joseph Conrad) and by non-Europeans (such as Athol Fugard, Kamala Markandaya, and Wole Soyinka). This accessible and informative volume is the ideal resource for students and scholars interested in colonialism and empire.
What is Critical Environmental Justice?
by David Naguib PellowHuman societies have always been deeply interconnected with our ecosystems, but today those relationships are witnessing greater frictions, tensions, and harms than ever before. These dynamics mirror those experienced by marginalized communities across the planet, but they also provide a foundation for transformative thinking and action to address these challenges. In this updated edition of his innovative contribution, David Naguib Pellow introduces a new framework for critically analyzing Environmental Justice scholarship and activism. In doing so he extends the field’s focus to topics not usually associated with environmental justice, including policing, incarceration, the Israel/Palestine conflict, and the Black Lives Matter movement. In doing so he reveals that ecological violence is first and foremost a form of social violence, driven by and legitimated by social structures and discourses. He enriches this radical approach to Environmental Justice by drawing on Indigenous Studies, the Black Radical Tradition, Disability Studies, Queer and Transgender Studies, and Multi-Species Justice, among others. Those already familiar with the discipline will find themselves invited to think about the subject in entirely new ways. This book is a vital resource for students, scholars, and policy makers interested in innovative approaches to one of the greatest challenges facing humanity and the planet.
What is Cultural Sociology? (What is Sociology?)
by Lyn SpillmanCulture, cultural difference, and cultural conflict always surround us. Cultural sociologists aim to understand their role across all aspects of social life by examining processes of meaning-making. In this crisp and accessible book, Lyn Spillman demonstrates many of the conceptual tools cultural sociologists use to explore how people make meaning. Drawing on vivid examples, she offers a compelling analytical framework within which to view the entire field of cultural sociology. In each chapter, she introduces a different angle of vision, with distinct but compatible approaches for explaining culture and its role in social life: analyzing symbolic forms, meaning-making in interaction, and organized production. This book both offers a concise answer to the question of what cultural sociology is and provides an overview of the fundamental approaches in the field.
What is Culture? (Our Multicultural World Ser.)
by Bobbie KalmanThis title shows our connection to the natural world and to one another. It asks children to put aside their differences and to work together for the common good. What are our common goals? How can we work toward peace, safety, tolerance, and integrity in our lives? How can we live together with respect, kindness and friendship?
What is Education for?: The View of the Great Thinkers and Their Relevance Today
by Nicholas TateDr Nicholas Tate looks at the philosophies of 10 great thinkers from history and explains how their ideas put current education issues into a new perspective, while suggesting additional ones to be addressed. The aim is to show how engaging with interesting past minds can both help put current issues in a new perspective and suggest additional ones to be addressed.
What is Education for?: The View of the Great Thinkers and Their Relevance Today
by Nicholas TateDr Nicholas Tate looks at the philosophies of 10 great thinkers from history and explains how their ideas put current education issues into a new perspective, while suggesting additional ones to be addressed. The aim is to show how engaging with interesting past minds can both help put current issues in a new perspective and suggest additional ones to be addressed.
What is Education?
by Jackson Philip W.One day in 1938, John Dewey addressed a room of professional educators and urged them to take up the task of “finding out just what education is. ” Reading this lecture in the late 1940s, Philip W. Jackson took Dewey’s charge to heart and spent the next sixty years contemplating his words. The stimulating result of a lifetime of thinking about educating, What Is Education? is a profound philosophical exploration of how we transmit knowledge in human society and how we think about accomplishing that vital task. Most contemporary approaches to education follow a strictly empirical track, aiming to discover pragmatic solutions for teachers and school administrators. Jackson argues that we need to learn not just how to improve on current practices but also how to think about what education means—in short, we need to answer Dewey by constantly rethinking education from the ground up. Guiding us through the many facets of Dewey’s comments, Jackson also calls on Hegel, Kant, and Paul Tillich to shed light on how a society does, can, and should transmit truth and knowledge to successive generations. Teasing out the implications in these thinkers’ works ultimately leads Jackson to the conclusion that education is at root a moral enterprise. At a time when schools increasingly serve as a battleground for ideological contests, What Is Education? is a stirring call to refocus our minds on what is for Jackson the fundamental goal of education: making students as well as teachers—and therefore everyone—better people.
What is Essential to Being Human?: Can AI Robots Not Share It? (The Future of the Human)
by Margaret S. ArcherThis book asks whether there exists an essence exclusive to human beings despite their continuous enhancement – a nature that can serve to distinguish humans from artificially intelligent robots, now and in the foreseeable future. Considering what might qualify as such an essence, this volume demonstrates that the abstract question of ‘essentialism’ underpins a range of social issues that are too often considered in isolation and usually justify ‘robophobia’, rather than ‘robophilia’, in terms of morality, social relations and legal rights. Any defence of human exceptionalism requires clarity about what property(ies) ground it and an explanation of why these cannot be envisaged as being acquired (eventually) by AI robots. As such, an examination of the conceptual clarity of human essentialism and the role it plays in our thinking about dignity, citizenship, civil rights and moral worth is undertaken in this volume. What is Essential to Being Human? will appeal to scholars of social theory and philosophy with interests in human nature, ethics and artificial intelligence.
What is Europe?
by Anna Triandafyllidou Ruby GropasThis authoritative yet accessible introduction to understanding Europe today moves beyond accounts of European integration to provide a wide-ranging and nuanced study of contemporary Europe and its historical development. This fully updated edition adds material on recent developments, such as Brexit and the migrant and Eurozone crises. The concept of Europe is instilled with a plethora of social, cultural, economic, and political meanings. Throughout history, and still today, scholars writing on Europe, and politicians involved in national or European politics, often disagree on the geographic limits of this space and the defining elements of Europe. Europe is, therefore, first and foremost a concept that takes different shapes and meanings depending on the realm of life on which it is applied and on the historical period under investigation. At a given point in time, depending on the perspective we adopt and the situation in which we find ourselves, Europe may represent very different things. Thus, we should better talk about ‘Europes’ in plural. What is Europe? explores these evolving conceptions of Europe from antiquity to the present. This book is all the more timely as Europe responds to the Russian invasion of Ukraine and Britain’s departure from the European Union, financial slump, refugee emergencies, and the COVID-19 pandemic. This book offers a fully updated introduction to European studies from an interdisciplinary perspective. It is a crucial companion to any undergraduate or graduate course on Europe and the European Union. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.
What is Feminist Sociology?
by Jo RegerWhat does it mean to say that there is a feminist sociology? And how might we engage the full potential of a “feminist sociological imagination”? These questions lie at the heart of Jo Reger’s slim guide to a powerful tool which has a long history in US sociology and yet remains as urgently needed as ever. Grounded in a need to change both society and the discipline, feminist sociology challenges the foundations of traditional social science and articulates new ways of creating knowledge, doing research, and understanding the role of researchers and the people they study. Drawing on concepts such as positionality and reflexivity, and emphasizing the importance of feminist ethics, emotions, activism, and transformation, this concise book traces out what it means to engage in feminist sociology and to claim the identity of a feminist sociologist.
What is Food?: Researching a Topic with Many Meanings (Sociological Futures)
by Rebecca O'Connell Ulla Gustafsson Alizon Draper Andrea TonnerThis volume brings together contributions that provide a snapshot of current food research. What is Food? acknowledges the many dimensions of food, including its social, cultural, symbolic and sensual qualities, while also being material in that it is fundamental to our survival. The collection addresses contemporary challenges and reflects the concerns of funders and researchers working in the broad field of the sociology of food: dietary health, sustainability, food safety and food poverty. Reflecting broader academic trends, the chapters are moreover concerned with interdisciplinarity, the analysis of change, data reuse and the use of social media as data. The book includes empirical evidence from around the UK, Denmark, Sweden, Switzerland and Taiwan and addresses food both as a lens through which to examine these wider social relationships, processes and social change and as a primary subject. The contributions will be of interest to a wide range of students and researchers looking for a cutting-edge insight into how to frame and study food in areas related to the sociology of food, health, risk, poverty, sustainability and research methods.
What is Gender?: Sociological Approaches
by Mary HolmesIs gender something done to us by society, or something we do? What is the relationship between gender and other inequalities? What is Gender? explores these complex and important questions, helping readers to critically analyse how women's and men's lives are shaped by the society in which they live. The book offers a comprehensive account of trends in sociological thinking, from a material and economic focus on gender inequalities to the debates about meaning initiated by the linguistic or cultural turn. The book begins by questioning simplistic biological conceptions of gender and goes on to evaluate different theoretical frameworks for explaining gender, as well as political approaches to gender issues. The cultural turn is also examined in relation to thinking about how gender is related to other forms of inequality such as class and 'race'. The book is up-to-date and broad in its scope, drawing on a range of disciplines, such as: sociology, psychoanalysis, masculinity studies, literary criticism, feminist political theory, feminist philosophy and feminist theory.
What is Masculinity? Why Does it Matter? And Other Big Questions (And Other Big Questions)
by Jeffrey Boakye Darren ChettyMasculinity is being discussed more than ever before, in a range of contexts. People talk about 'toxic masculinity', claim that there is a crisis in masculinity or argue that we need to 'reclaim masculinity'. There have always been many ways of being a man, and many people who have claimed that there are correct and incorrect ways of being a man. This important and timely book looks at the big questions surrounding definitions of masculinity, and discusses where ideas of masculinity have come from and the effects of gender stereotyping. The authors and contributors share their experiences of and perspectives on masculinity and invite readers to think for themselves about the issues involved.Aimed at young people aged 10 and upwards. Part of the groundbreaking and important 'And Other Big Questions' series, which offers balanced and considered views on the big issues we face in the world we live in today.Other titles in the series include:What is Gender? How does it define us?What is Feminism? Why do we need it?What is Consent? Why is it important?What is Mental Health? Where does it come from?