Special Collections
Benetech’s Global Certified Accessible Titles
Description: Benetech’s GCA program is the first independent third-party EPUB certification to verify ebook accessibility. By creating content that is born accessible, publishers can meet the needs of all readers. Learn more: https://bornaccessible.benetech.org/
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Pretties
by Scott WesterfeldThe second installment of Scott Westerfeld&’s New York Times bestselling and award-winning Uglies series—a global phenomenon that started the dystopian trend.Tally has finally become pretty. Now her looks are beyond perfect, her clothes are awesome, her boyfriend is totally hot, and she&’s completely popular. It&’s everything she&’s ever wanted. But beneath all the fun—the nonstop parties, the high-tech luxury, the total freedom—is a nagging sense that something&’s wrong. Something important. Then a message from Tally&’s ugly past arrives. Reading it, Tally remembers what&’s wrong with pretty life, and the fun stops cold. Now she has to choose between fighting to forget what she knows and fighting for her life—because the authorities don&’t intend to let anyone with this information survive.
Forces of Fortune
by Vali NasrFrom a "New York Times"-bestselling author comes a paradigm-changing revelation of the misunderstood rising force in the Islamic world--a non-extremist new middle class--that holds the key to winning the new Cold War against Iran and extremists.
Mutiny
by Julian StockwinIt is 1797 when Kydd, now a master's mate, sails to the fabled Rock of Gibraltar - the uttermost end of Europe, the finality of a continent. There, in an attempt to win the heart of a lady, he volunteers to join a dangerous mission to Venice to rescue a diplomat fleeing over the Alps in the wake of Buonaparte's victories. With his enigmatic, high-born friend, Nicholas Renzi, Kydd experiences the tumultuous, heady last days of the Venetian republic. Back in Gibraltar, Kydd sets sail for England, desper...
Leaves of Grass
by Walt Whitman and Cynthia Brantley Johnson and Charles BrowerENDURING LITERATURE ILLUMINATED BY PRACTICAL SCHOLARSHIP
A collection of quintessentially American poems, the seminal work of one of the most influential writers of the nineteenth century.
THIS ENRICHED CLASSIC EDITION INCLUDES:
* A concise introduction that gives readers important background information
* A chronology of the author's life and work
* A timeline of significant events that provides the book's historical context
* An outline of key themes and plot points to help readers form their own interpretations
* Detailed explanatory notes
* Critical analysis, including contemporary and modern perspectives on the work
* Discussion questions to promote lively classroom and book group interaction
* A list of recommended related books and films to broaden the reader's experience
Enriched Classics offer readers affordable editions of great works of literature enhanced by helpful notes and insightful commentary. The scholarship provided in Enriched Classics enables readers to appreciate, understand, and enjoy the world s finest books to their full potential.
Positively Purple
by Kate NashMost employers will have a workforce where at least 10% of their people will have a visible or invisible disability. And 86% of all disabled people acquire their disability during the course of their working lives. How can businesses create strategies and a company culture that includes all staff?Ensure that your company or organization doesn't become guilty of the soft bigotry of low expectations when it comes to disabled employees and customers. Learn from your disabled staff and consumers and be equipped to be a better and more dynamic organization.Kate Nash, founder of #PURPLELIGHTUP - a global movement which celebrates the economic contribution of employees with disability - will help you understand how any organization can ensure disabled staff and consumers are included and valued. Telling a fascinating story of how to make change happen and recognizing that any kind of transformation requires knowledge, determination and hard yards of campaigning, networking and deal making, you will learn how to build disability confidence throughout your organization.Positively Purple allows disabled workers to claim their rightful place centre stage as just another valuable member of the team.
Logistics and Supply Chain Innovation
by John Manners-Bell and Ken LyonGlobal disruption, new technologies and changing consumer habits are causing turmoil in the supply chain industry. This book shows businesses how to remain resilient in this dynamic new environment.The supply chain crisis of 2021 exposed the necessity of a sustainable supply chain. The Fourth Industrial Revolution has transformed our society and economy. The logistics and supply chain industry continues to be innovated by automation, blockchain and sustainability. Amid all this volatility, it is vital for businesses to not only protect their operations from disruption, but to rise to the challenge that these innovations pose to become game-changers in their sectors.Now in its second edition, Logistics and Supply Chain Innovation provides vital insight into the major trends transforming the supply chain and logistics industry. Featuring a new section on the role of technologies in reducing carbon emissions, case studies from companies such as Amazon, Alibaba, Maersk, UPS and DHL, as well as a full update of all existing content on crowd sourcing and shipping, on-demand delivery, autonomous vehicles and more, Logistics and Supply Chain Innovation is the essential guide to thriving in a rapidly developing logistics landscape. Online supporting resources include PowerPoints and sample case studies.
Coaching People through Organizational Change
by Sue Noble and Amy TarrantHow can I coach employees effectively when business change is constant? What tools and techniques can I use both in-person and remotely? How can I reduce the stress caused by business transformation to boost productivity and wellbeing? Coaching People through Organizational Change is a practical guide for professional coaches and managers alike. It is specifically designed to support those coaching employees during uncertain times in a new world of work which is in a constant state of flux. It outlines what organizational change is, the different forms it can take and how to use evidenced-based coaching techniques to support the delivery of lasting business change. It will help those coaching to develop a greater understanding of how the brain makes decisions and adjusts to change and provides practical advice and guidance that can be used to deliver the most effective coaching intervention.Including over 20 tools and frameworks each supported by a suggestion for what type of organizational change the activity is best suited for, this is invaluable reading for anyone responsible for coaching and talent development whether as a professional coach or a line manager. Including country-agnostic advice that can be used with employees both in-person and remotely, this book will help to reduce stress and presenteeism and to boost productivity, performance, resilience and wellbeing.
Human Resource Management
by Stephen Taylor and Carol WoodhamsHuman Resource Management: People and Organisations provides thorough coverage of key HR topics and their context to enable students to excel in their academic studies and begin a successful career as a people professional. Now fully updated for a third edition, Human Resource Management: People and Organisations covers everything from essential UK employment law and managing the employment relationship through to resourcing and workforce planning, employee engagement and reward management. There is also expert discussion on organisation design and development as well as advice on how to improve organisational performance. This edition now includes brand new chapters on people management in an international context, wellbeing at work and equity, diversity and inclusion This book is fully supported by a range of pedagogical features including learning outcomes to summarise the content that will be covered in each chapter and track progress, reflective activities to consolidate learning and further reading suggestions to aid wider engagement with areas of particular interest. Case studies throughout also help students understand how the theory applies in practice. It is ideal reading for anyone studying the CIPD Associate Diploma in People Management as well as those in the early stages of their career in HR.. Online resources include PowerPoint slides, a lecturer guide and annotated web links.
Marketing Metrics
by Christina IngeStop feeling overwhelmed by data and start using it to its full potential, to create an agile and forward-looking strategy that enables customer-centric marketing, builds your brand and develops product strategies.Many brands talk about creating a marketing strategy powered by data, analytics and metrics. Yet too often they're still overwhelmed by data, or unsure of how to use it to create a flexible and future-focused strategy that doesn't just validate what's happened in the past. Marketing Metrics takes readers through all the stages of implementing a data-first strategy, from early-stage adoption to more advanced customization. Featuring examples from a range of organizations including Coca-Cola and Mercedes-Benz, it shows how to create a strategy which leverages consumer data for customer-centric marketing, establishes the ROI of channels and campaigns, strengthens brands and creates data-driven product strategies.Covering the range of new global laws that impact consumer privacy and data collection and usage, Marketing Metrics shows how to use data in a non-invasive, secure and ethical way. Also showing how to communicate critical data to the right stakeholders and the skills of the data-savvy marketer, this is a clear and jargon-free guide to creating a future-focused and data-powered marketing strategy.
Be Data Driven
by Jordan MorrowMake any team or business data driven with this practical guide to overcoming common challenges and creating a data culture. Businesses are increasingly focusing on their data and analytics strategy, but a data-driven culture grounded in evidence-based decision making can be difficult to achieve. Be Data Driven outlines a step-by-step roadmap to building a data-driven organization or team, beginning with deciding on outcomes and a strategy before moving onto investing in technology and upskilling where necessary. This practical guide explains what it means to be a data-driven organization and explores which technologies are advancing data and analytics. Crucially, it also examines the most common challenges to becoming data driven, from a foundational skills gap to issues with leadership and strategy and the impact of organizational culture. With case studies of businesses who have successfully used data, Be Data Driven shows managers, leaders and data professionals how to address hurdles, encourage a data culture and become truly data driven.
Data and Analytics Strategy for Business
by Simon Asplen-TaylorFor many organizations data is a by-product, but for the smarter ones it is the heartbeat of their business. Most businesses have a wealth of data buried in their systems which, if used effectively, could increase revenue, reduce costs and risk and improve customer satisfaction and employee experience. Beginning with how to choose projects which reflect your organization's goals and how to make the business case for investing in data, this book then takes the reader through the five 'waves' of organizational data maturity. It takes the reader from getting started on the data journey with some quick wins, to how data can help your business become a leading innovator which systematically outperforms competitors.Data and Analytics Strategy for Business outlines how to build consistent, high-quality sources of data which will create business value and explores how automation, AI and machine learning can improve performance and decision making. Filled with real-world examples and case studies, this book is a stage-by-stage guide to designing and implementing a results-driven data strategy.
The Rebuilders
by Sara Tate and Anna VogtFailure...we've all been there. In business and in life. Whether you've done it to yourself or have been negatively impacted by external situations, this book is a guide to building resilience and turning obstacles into opportunities.Failure can often be the first step forward. The Rebuilders is here to help us accept setbacks for what they are and explores not just how to get back up and get through to the other side, but also recognize the creative potential found in the rubble of disappointment. This book is your companion to facing challenges at work and in life with pragmatism and a healthy dose of inspiration. With exclusive interviews with business leaders from organizations like Google, the NHS and The World Economic Forum, as well as personal stories of setbacks from people like England Rugby Coach Sir Clive Woodward, human rights activist Mandy Sanghera and Unilever's Chief brand Officer Aline Santos, The Rebuilders will show you how to overcome setbacks and put learnings to good use in your professional and personal journey. Authors Sara Tate and Anna Vogt have experienced the challenge of rebuilding in spades. The force and duo behind the recent turnaround of renowned creative agency TBWA London, and co-hosts of the podcast The Rebuilders, they bring personal stories of growth to show you how to rebuild yourself and overcome whatever life and work throw at you next.
Lowe's Transport Manager's and Operator's Handbook 2022
by David Lowe and Glen DaviesThe United Kingdom has experienced the biggest changes to its freight and transport regulations in a lifetime. Understand the complete rules and processes governing the UK's road transport operators with this guide, including those that have changed with Brexit. Lowe's Transport Manager's and Operator's Handbook 2022 offers a complete overview of the operational rules and guidelines governing the UK's road transport operator. This book contains all the relevant legal and technical information required to run a compliant, safe and efficient transport operation. It includes all the latest changes to the rules and processes, including those governing the transportation of goods between Great Britain and the EU following Brexit.This fully updated 52nd edition remains an essential resource for transport managers, fleet operators, owner-driver hauliers and those working in the sector. It covers all aspects relating to goods vehicles and their operators from vehicle registration, maintenance and load management (including abnormal and dangerous loads) to professional competence, operator training and driver testing. Road traffic law is explained alongside how to ensure safety on the road and at work. Meeting operating standards, keeping up to date with the latest industry changes and complying with the law, all while running sustainable transport operations, has never been simpler with the help of this guide.
The Change Mindset
by Andy CraggsChange and uncertainty aren't going away. You can help your team navigate the storm and embrace them.In The Change Mindset, leadership development expert Andy Craggs unpicks the main reasons why teams fail when it comes to dealing with change and navigating uncertainty. He defines the common traps that lead to failure; from not allowing yourself to reimagine the possible, mimicking the behaviour that your competition has shown when dealing with change, to doubting yourself and your team. Leading through change requires business leaders to be courageous and to show empathy, both for themselves and their people. With those attributes, this book, which is steeped in behavioural and organizational psychology analysis, catapults you to developing meaningful and long-lasting adaptability and resilience in the face of uncertainty. Join the author in his exploration of transitions, and hear from world-renowned business, academia, arts and social enterprise leaders who share their own dealings with change. They show us the way in how they have grown to manage change for themselves and the people around them.
Advancing Strategy through Behavioural Psychology
by Pontus WadströmAccelerate strategy and achieve desired results with this guide to understanding and influencing employee behaviour, based on the theory and practice of strategic management, behavioural psychology and change.The realisation of strategy is entirely dependent on employee behaviour, so in order to achieve business results it is vital that managers and leaders develop an understanding of human behaviour. Advancing Strategy through Behavioural Psychology shows that by identifying which behaviours should be measured and encouraged, organizations can succeed in implementing strategies for continuous adaptation in a rapidly changing business environment.Grounded in practitioner experience and academic research, this book argues that to achieve set goals organizations should spend less time planning and sending out instructions and more time on providing feedback on implementation and drawing out key points to be learned. By focusing on behaviour in this way, organizations can create a culture where innovation is encouraged and employees want to contribute to the company's future. Ensure long-term success and seize competitive advantage with this essential guide to identifying the key behaviours which will create business results and what influences them.
B2B Social Selling Strategy
by Julie AthertonSocial media, when deployed strategically and effectively in B2B channels, offers a uniquely personal long-term networking opportunity for sales teams and business professionals. For many, this has supercharged their sales performance, with empowered teams, faster results, and higher revenues. For others, the challenges of navigating social channels for business can be daunting. Concerns over social media confidence, personal and professional conflicts of interest, and a loss of management control can lead to a lack of action or ineffective modes of engagement.B2B Social Selling Strategy provides a clear framework for identifying the right social channels, connecting with potential and existing customers and measuring success against objectives and KPIs.Featuring original research, case studies and interviews with industry professionals, the book also shows how to generate content to attract attention and gain trust, work with B2B influencers and create a social selling culture. Exploring how to build your personal brand in synergy with your business and integrate social selling with other sales and marketing channels, it is supported by online interactive tools and templates to be used to create and execute your own social selling strategy. Written by a recognized social media expert, B2B Social Selling Strategy is an indispensable guide for B2B sales, marketing and social media professionals.
Successful Employee Communications
by Liam FitzPatrick and Sue DewhurstCommunicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behaviour change, and support leaders to be more effective communicators.Written by leading PR and internal communications experts and packed with new case studies and updated content, this second edition of Successful Employee Communications blends theory and practice, sharing insights and lessons from global organizations including AB InBev, Cambridge University, Reckitt and the Organisation for Economic Co-operation and Development (OECD). It is essential reading for anyone responsible for internal communication, employee engagement, organizational culture or employee experience in the new world of work.
Diversity, Inclusion and Belonging in Coaching
by Salma ShahCoaching and developing employees is not a one size fits all activity. Race, gender, class, education, culture and religion can all affect the needs of employees. Coaches, leaders and line managers must address this.Diversity, Inclusion and Belonging in Coaching is a practical guide for coaches, leaders and line managers which explains how to understand different employee needs, identify what experiences can impact these needs and shows how to develop a truly inclusive approach to coaching and employee development. It also covers how to recognize the difference between employees in survival mode as opposed to those who are thriving, feeling psychologically safe and displaying healthy resilience. Packed full of practical tips, tools, case studies, interviews, examples and activities to work through in practice, this book allows coaches, leaders and line managers to create an inclusive culture of belonging and psychological safety to ensure that all employees flourish. There is also specific guidance on how to deal with employee trauma such as prejudice, racism, bullying, burnout, imposter syndrome and grief as well as how to cultivate a system of acceptance and encourage all employees to safely bring their authentic selves to work. Supported by expert advice, personal experience and industry research, this book is crucial reading for all coaches, leaders and managers responsible for talent development.
Using Semiotics in Retail
by Dr Rachel LawesBoosting retail sales is more important than ever. Stand out in a global, digital marketplace, grow customer loyalty and evolve your brand by leveraging the power of semiotics online and in physical stores.Practical, accessible and based on 20 years of global marketing experience, Using Semiotics in Retail shows retailers of all sizes how to upgrade and empower their marketing, today and for the future. Discover step-by-step how to recognise and design for emerging consumer needs and create meaningful shopper experiences. Learn how to surprise and delight consumers, increase engagement and make shopping easier for everyone. It features case studies and examples from Unilever, Freshippo, H&M, Google, Toyota and many more.Using Semiotics in Retail shares game-changing marketing insights in categories such as FMCG, fashion, technology and entertainment, drawn from China, India, Mexico, the US and the UK. The book is supported by online resources that include templates and interactive exercises. Using Semiotics in Retail equips readers with a set of powerful tools which readers can use straight away to create engaging and successful retail marketing.
The Practical Guide to Digital Transformation
by Antonio WeissDigital transformation is a vital practice for organizations trying to keep up with competitors, but with new digital approaches constantly promising to revolutionise the workplace it can feel impossible to keep up. Cut through the hype with this accessible guide to making end-to-end digital transformation happen.While technology offers the possibility for business improvement, successful digital transformation also requires an effective strategy, the right culture, change management, the ability to stimulate innovation and the knowledge of where to upskill and where to bring in new talent. The Practical Guide to Digital Transformation covers each of these factors and more by breaking the process down to 17 easy-to-follow and practical steps.Each chapter includes a case study of an organization getting it right, along with advice on putting the principle into action, key tips and tricks, and what you might say in your next meeting. This book also outlines how to start with the foundations of 'doing digital' and build from there, including data science, cyber security, workable technology, minimised stack duplication, data registers and good user experience. Quickly build confidence and make change happen with this actionable guide to the essentials of digital transformation.
Better the Blood
by Michael Bennett'A compelling, atmospheric page turner with an authentic insight into Māori culture' Val McDermidA DETECTIVE IN SEARCH OF THE TRUTH. A KILLER IN SEARCH OF RETRIBUTION. A CLASH BETWEEN CULTURE AND DUTY. THE PAST NEVER TRULY STAYS BURIED. WELCOME TO THE DARK SIDE OF PARADISE. Detective Senior Sergeant Hana Westerman is a tenacious Māori detective juggling single motherhood and the pressures of her career in Auckland&’s Central Investigation Branch. When she&’s led to a crime scene by a mysterious video, she discovers a man hanging in a hidden room. With little to go on, Hana knows one thing: the killer is sending her a message. As a Māori officer, there has always been a clash between duty and culture for Hana, but it is something that she&’s found a way to live with. Until now. When more murders follow, Hana realises that her heritage and past are the keys to finding the perpetrator.Especially when the killer's agenda of revenge may include Hana – and her family . . . &‘As page-turning as it is eye-opening&’ Ambrose Parry &‘A remarkable new detective&’ Daily Mail &‘[A] highly addictive read&’ My Weekly &‘So chilling&’ Crime Monthly &‘Opens a unique window onto a fascinating Antipodean society as only world-class crime fiction can&’ Deon Meyer Winner of the Best First Novel Award at the 2023 Ngaio Marsh Awards Finalist for Best Novel at the 2023 Ngaio Marsh Awards Shortlisted for the Jann Medlicott Acorn Prize for Fiction, Ockham New Zealand Book Awards Longlisted for the CWA John Creasey New Blood DaggerShortlisted for Audio Book of the Year at the Capital Crime Fingerprint Awards
Escape to Darling Cove Part One
by Holly Hepburn**PART ONE in the brand new series from Holly Hepburn, perfect for fans of Cathy Bramley and Katie Fforde**Eve has always lived on Ennisfarne, an idealic island just off the coast of Northumberland and only accessible when tides are low. There she runs a bar on Darling Cove, named after her ancestors who settled there many year ago.Logan is a famous photographer desperate to get away from the bad press after a difficult break-up. Renting a cabin from Eve, he chooses Darling Cove for it&’s beautiful views and the hope of anonymity. The pair don&’t get off to the best start, butting heads over Eve&’s adorable but boisterous Chocolate lab. But when Logan's famous identity is revealed, Eve can&’t resist the urge to help him.The brand new novella series from Holly Hepburn, author of Coming Home to Brightwater Bay. Parts one to four in the new series are available to pre-order now.
Good Taste
by Caroline ScottGood taste is in the eye of the beholder... England, 1932, and the country is in the grip of the Great Depression. To lift the spirits of the nation, Stella Douglas is tasked with writing a history of food in England. It&’s to be quintessentially English and will remind English housewives of the old ways, and English men of the glory of their country. The only problem is –much of English food is really from, well, elsewhere . . . So, Stella sets about unearthing recipes from all corners of the country, in the hope of finding a hidden culinary gem. But what she discovers is rissoles, gravy, stewed prunes and lots of oatcakes. Longing for something more thrilling, she heads off to speak to the nation&’s housewives. But when her car breaks down and the dashing and charismatic Freddie springs to her rescue, she is led in a very different direction . . . Full of wit and vim, Good Taste is a story of discovery, of English nostalgia, change and challenge, and one woman&’s desire to make her own way as a modern woman.Praise for Caroline Scott: &‘A page-turning literary gem about grief, loss and the impact of war on those left behind&’ The Times, Best Books of 2020 'A touching novel of love and loss' Sunday Times 'There's only one word for this novel… and that's epic… A beautifully written must-read' heat 'A gripping, devastating novel about the lost and the ones they left behind' Sarra Manning, RED &‘Scott has done an amazing job of drawing on real stories to craft a powerful novel&’ Good Housekeeping
Responding to Student Writers
by Nancy SommersOffering a model for thinking about response as a dialogue between students and teachers, Responding to Student Writers is a brief instructor resource which gets you thinking about the benefits of responding to writers and their writing.
Discovering the Scientist Within
by Natalie J. Ciarocco and Gary W. Lewandowski, Jr. and David B StrohmetzEverything you’ll ever need to know about research methods, with each chapter centered around a fun example of a particular type of research.