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Leading with Love and Laughter: Letting Go and Getting Real at Work
by Patrick Malone Zina SutchLeadership has for too long been treated as a function and not as a relationship. Zina Sutch and Patrick Malone argue that successful leadership must be based on love (altruism and empathy) and laughter (positive emotions and joy).Science tells us that humans are deeply wired for empathy and compassion and that our emotional selves help us make better decisions and motivate others. However, the tactics we use to train leaders bear little reflection of these advancements; we're still creating competent but emotionally distant leaders who "manage human assets" and lead by setting goals, deadlines, and deliverables.Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. Too many training programs reduce leadership to an equation, matrix, or acronym. But leadership is a relationship. It's one human helping another. The most successful leaders show they genuinely care about their employees and are, well, fun. It's just like any relationship. In seven succinct chapters, the authors show that people lead best when they tap into their genetically driven human nature to love and nurture, connect and trust. Leading with love and laughter offers powerful dividends: tighter teams, stronger performance, improved morale, greater trust, more creativity, and even better health. While Sutch and Malone cite the science and offer examples, tips, and practices, their larger purpose is to reintroduce the warmth of human interaction and emotion as the foundation of what leadership is all about.
Cost-Based Pricing: A Guide for Government Contractors
by Darrell J. Oyer CPAThis master reference is essential if you contract with the government!Correctly pricing your goods or services—and making certain that those prices are in compliance with myriad federal rules and regulations—is essential to doing business with the government…and ensuring your commercial success. Cost-Based Pricing: A Guide for Government Contractors shows you how to appropriately estimate and price for government contracts and defend those estimates in a government contracting and subcontracting environment. This practical book includes coverage of all government pricing rules and regulations as well as pertinent aspects of related laws, such as the Truth in Negotiations Act.The book walks you through every step of the estimating process. From figuring direct labor costs to intra-company transfers to contract modifications, the coverage is extensive yet accessible for even those new to the process. Using Cost-Based Pricing, you will be able to:• Develop more realistic estimates• Enhance your support of those estimates in negotiations• Avoid violations of the Truth in Negotiations Act• Increase your chances of securing a fair and reasonable priceCost-Based Pricing: A Guide for Government Contractors can make the difference between your success—and profitability—and failure in the federal government arena.
Six Sigma for Project Managers
by Steve NeuendorfSix Sigma is a collection of ideas and tools that many organizations are using as part of their efforts to improve the quality of their products and services. Six Sigma for Project Managers explores the concepts that project managers need to know to make six sigma work for their organizations.
The Financial Activist Playbook: 8 Strategies for Everyday People to Reclaim Wealth and Collective Well-Being
by Jasmine RashidThe first and only comprehensive resource designed to empower everyday people with insider knowledge on moving money for a more equitable economy.The money myths end here. We don't need to choose between creating meaningful wealth for ourselves and our families today, or supporting social movements creating a better tomorrow. We don't all need to become certified financial "experts" to be economically empowered and make a real difference in our communities. And we're far from powerless when it comes to changing the financial system, just because we don't happen to belong to the 1%. Quite the opposite.Financial activism is how everyday people radically reimagine money as a tool for widespread well-being, instead of a weapon of absurdly increasing inequality. It's the antidote to traditional finance that evokes confusion, trauma, and (in the best-case scenario) straight-up boredom. It's how we-the underestimated-collectively resist systems that cause harm to people and the planet for the sake of profit, reclaim wealth that's been stolen, and redesign our relationships with capital and one another, in ways big and small.Going beyond tried financial literacy, The Financial Activist Playbook offers eight accessible, actionable, "choose-your-own-adventure" strategies for readers to experiment with. Drawing on timely insider knowledge from the worlds of impact investing, social justice, and more, Rashid illuminates a treasure trove of stories: demonstrating how people power can flow big bucks out of extractive industries, and into the economy of care and abundance we deserve. Playbook readers will be equipped to start visualizing and influencing the unique networks of wealth all around each of us, with strategies likeShifting collective budgets and bank dollars;Flexing our role as everyday philanthropists;Leveraging the magic of community investment;And so much more.Laced with refreshing humor, empowering exercises, and a steadfast commitment to truth-telling, Rashid takes readers on an energizing ride of financial possibility and practicality that will reverberate for generations to come.
Can Finance Save the World?: Regaining Power over Money to Serve the Common Good
by Bertrand BadréCan Finance Save the World?Regaining Power over Money to Serve the Common GoodJust as Thomas Piketty offered a sweeping critique and progressive reassessment of capitalism, former World Bank Group chief financial officer Bertrand Badré looks at the destructive role finance played in the global economic crisis of 2007–2008 and offers a bold prescription for making it a force for good. Badré says that finance is inherently neither good nor bad. It's just a tool—the most powerful tool on earth. Used correctly, it can be at the heart of the way we address many of the world's biggest problems, ranging from climate change to the eradication of poverty to building much-needed infrastructure. He describes innovations in financial tools and approaches that are already happening around the world and looks at the role regulation can play in channeling the power of finance in a positive direction. He details options for strengthening international cooperation for financial stability and prosperity and overcoming the blinkered nationalism currently on the rise. And he tells what is working and what needs to change in financing the sustainable development of the world. This book is rich with practical examples, some developed by Badré himself. For instance, he describes how at the World Bank he devised an innovative way to use insurance, a financial tool rarely considered in international development, to buttress fragile emerging economies against natural disasters and pandemics. Initiatives like these show that, as Badré writes, "when controlled and used intelligently, with benevolence and inventiveness, finance can accomplish great things."
Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization
by Dennis Reina Michelle ReinaThis new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on Forgiveness in the Workplace
Conversations Worth Having, Second Edition: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement
by Jackie Stavros Cheri TorresNow in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish. We know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and ability to thrive. This book is the first to show how Appreciative Inquiry—a widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's broken—can help us communicate more effectively and flourish in all areas of our lives.By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate how these two practices and the principles that underlie them foster connection, innovation, and success.This edition has been revised throughout with new examples; updates on the latest supporting research in neuroscience, positive science, and positive psychology; and a discussion guide. It also features a new chapter on what the authors call tuning in: cultivating awareness of how our physical and mental state affect our perceptions, emotions, and thoughts as we engage in conversation. This book teaches you how to use the practices and principles of Appreciative Inquiry to strengthen relationships, build effective teams, and generate possibilities for a future that works for everyone.
A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty
by Janelle Barlow Victoria HoltzBased on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward.A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.Built to be interactive and immersive, the workbook teaches a set of practices, approaches, and tools that anyone can use to navigate fraught customer-facing interactions. It allows readers to practice Janelle Barlow's updated, more efficient three-step formula and enables employees to handle complaints with increased emotional resilience rather than taking them as personal attacks. A Complaint Is a Gift Workbook is packed with the necessary tools to view and treat complaints as a source of innovative ideas that can transform your business.
Historiography And Historical Method
by Directorate of Distance Education - Madurai Kamaraj UniversityThe textbook Historiography and Historical Method, part of the M.A. History First Year program at Madurai Kamaraj University, offers a comprehensive exploration into the philosophy, development, and methodology of history. It begins by probing the fundamental question, “What is history?”, and introduces learners to a wide range of historiographical traditions—from ancient Greek and Roman writings to Eastern, Arab, and Indian contributions. The text delves into key theoretical approaches such as Idealism, Historicism, Relativism, and Marx’s Dialectical Materialism. It emphasizes the historian’s role in interpretation and objectivity, and presents a rigorous framework for historical research, including heuristics, criticism, synthesis, and documentation. Additionally, it discusses whether history should be seen as an art or a science, analyzes various types of history (political, economic, social, diplomatic), and explores its integration with allied subjects like geography and political science. The book equips students not only to understand past events, but to critically analyze how history is written and used in society.
From Yellow Dog Democrats to Red State Republicans: Florida and Its Politics since 1940
by David R. ColburnLikely to raise hackles among Democrats and Republicans alike, this dynamic history of modern Florida argues that the Sunshine State has become the political and demographic future of the nation. David Colburn reveals how Florida gradually abandoned the traditions of race and personality that linked it to the Democratic Party. The book focuses particularly on the population growth and chaotic gubernatorial politics that altered the state from 1940, when it was a sleepy impoverished southern outpost, to the present and the emergence of a dominant Republican Party.
The Seven Paths: Changing One's Way of Walking in the World
by Anasazi FoundationDiscover the Healing Power of the Wilderness People have moved away from Mother Earth, bringing heartache, pain, and other maladies of the modern age. The “self-help” movement claims to offer peace and fulfillment to individuals, but this solitary approach takes us only so far. Ultimately, it is in communion with our fellow beings and the natural world that we are made whole. We need to leave the path of Me and follow the path of We. This poetic, evocative story presents the meditations of an ancient Anasazi tribesman who rejects his family and sets off on a journey through the desert. He walks seven paths, each teaching a lesson symbolized by an element of the natural world: light, wind, water, stone, plants, animals, and, finally, the unity of all beings with the Creator. The Seven Paths reveals a source of wisdom, restoration, and renewal familiar to native people but lost to the rest of us, seven elements among nature that combine to mend human hearts.
Green Deen: What Islam Teaches about Protecting the Planet
by Ibrahim Abdul-Matin“The Earth is a mosque.” Muslims are compelled by their religion to praise the Creator and to care for their community. But what is not widely known is that there are deep and long-standing connections between Islamic teachings and environmentalism. In this groundbreaking book, Ibrahim Abdul-Matin draws on research, scripture, and interviews with Muslim Americans to trace Islam’s preoccupation with humankind’s collective role as stewards of the Earth. Abdul-Matin points out that the Prophet Muhammad declared that “the Earth is a mosque.” Deen means “path” or “way” in Arabic. Abdul-Matin offers dozens of examples of how Muslims can follow, and already are following, a Green Deen in four areas: “waste, watts (energy), water, and food.” At last, people of all beliefs can appreciate the gifts and contributions that Islam and Muslims bring to the environmental movement. “Ibrahim Abdul-Matin not only shows the myriad ways American Muslims are contributing to the resolution of the environmental crisis that threatens us all but also goes a long way toward humanizing the Muslim community by sharing with the reader the lives of so many extraordinary, talented, and visionary people.” —Imam Zaid Shakir, Zaytuna College, Berkeley, California. “Ibrahim blends his passion for a green economy, his love and understanding of faith, and a deep commitment to justice in this book.” —Van Jones, founder, Green for All. “At a moment when distortions of Islam are what feed most Americans, Ibrahim Abdul-Matin has done something both practical and inspiring. He persuades us that the imperiled environment is both common struggle and common ground for people who share, it turns out, more than simply God.” —John Hockenberry, Emmy-award-winning journalist, author of Moving Violations, and host of National Public Radio’s The Takeaway.
Federal Acquisition: Key Issues and Guidance
by Paula B. ComptonTake the First Step Toward Building a Strong Foundation in Federal Acquisition!Federal Acquisition: Key Issues and Guidance is an essential guide to understanding and working within the complex world of federal government contracting. It offers brief but comprehensive explanations of the major phases and essential tasks in the contracting process. Written in a clear and easy-to-understand style, this resource provides the perfect foundation for building a thorough understanding of federal contracting.Author Paula Compton focuses on the most problematic areas of federal contracting, highlighting the deficiencies cited most often by the Government Accountability Office and Inspector General audits and reports, such as:• Not performing market research• Inadequate independent government cost estimates• Violation of the bona fide needs rule• Insufficient statements of work• Inadequate price or cost analysisAnyone new to government acquisition will find that reading this book is the ideal first step on the path to understanding the federal acquisition process. Seasoned contract professionals will find it an excellent quick review.
Leverage Change: 8 Ways to Achieve Faster, Easier, Better Results
by Robert W. JacobsFrustrated that change efforts you're leading take too long, are too difficult, or are too often ineffective? Discover eight powerful ways to make any change work faster, easier, and better—whether done by C-suite leaders or frontline workers.Organizations suffer from change fatigue. People are impatient and exhausted. They feel like too many initiatives are imposed from above or outside. They don't have time for more change and often don't even see the point in it. Wouldn't it be great if there were a systematic way to achieve your desired results in less time with fewer problems and more success? There is. It's called Leverage Change. These problems and more are resolved by what change expert Robert "Jake" Jacobs calls Levers: smart, strategic actions that create huge leverage and impact. Whether you have an existing change effort that could be turbocharged or you're launching one that's new, the Levers can help. Apply a Lever—even without a formal program—and your organization will experience positive changes. These powerful Levers, which can be used alone or in any combination that works for you, are straightforward and easy to apply:• Pay Attention to Continuity • Think and Act As If the Future Were Now! • Design It Yourself • Create a Common Database • Start with Impact, Follow the Energy • Develop a Future People Want to Call Their Own • Find Opportunities for People to Make a Meaningful Difference • Make Change-Work Part of Daily-WorkDrawing on thirty-five years of experience, Jacobs includes dozens of stories of the Levers in action with all kinds of organizations, teams, and individuals. He also provides specific directions on how you can apply them to your change work. Use the Levers, and improve your change work more than you ever imagined possible.
Change from the Inside Out: Making You, Your Team, and Your Organization Change-Capable
by Erika AndersenChange initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable. Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing both this human side of change and its practical aspects: Step 1: Clarify the change and why it's needed—Get clear on what the change is and the benefits it will bring.Step 2: Envision the future state—Build a shared picture of the post-change future.Step 3: Build the change—Bring together a change team, engage key stakeholders, and plan the change.Step 4: Lead the transition—Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.Step 5: Keep the change going—Work to make your organization permanently more change-capable. With opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.
The New Entrepreneurial Leader: Developing Leaders Who Shape Social and Economic Opportunity
by H. James Wilson Danna Greenberg Kate McKone-SweetIn years past, the keywords for leaders were confidence, single-minded purpose, and strategic planning. But today’s vastly complex, globalized, and fast-evolving world requires a different kind of leadership. This game-changing book details a new approach—entrepreneurial leadership—developed at Babson College, the number-one school for entrepreneurship in the world. Entrepreneurial leadership is inspired by, but is separate from, entrepreneurship. It can be applied in any organizational situation, not just start-ups. Based on two years of extensive research, it embraces three principles that add up to a fundamentally new worldview of business and a new logic of decision making. First, rapid change and increasing uncertainty require leaders to be “cognitively ambidextrous,” able to shift between traditional “prediction logic” (choosing actions based on analysis) and “creation logic” (taking action despite considerable unknowns). Guiding this different way of thinking and acting is a new view of business, where simultaneous creation of social, environmental, and economic value is the order of the day. Finally, entrepreneurial leaders leverage their understanding of themselves and their social context to guide effective action. Each chapter offers concrete examples of how educators across all disciplines are integrating these ideas into their courses—and even their entire curricula. The New Entrepreneurial Leader lays out a comprehensive new paradigm for reinventing management education in order to mold leaders who will shape social and economic opportunity.
Hello Stay Interviews, Goodbye Talent Loss: A Manager's Playbook
by Sharon Jordan-Evans Beverly KayeStay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization—and what might keep them there. To find out, you could:A. Conduct a survey—then try to guess who said what.B. Take note of their latest tattoos. Is your company logo among them?C. Ask, "What will keep you here?"The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.
Getting Back to the Table: 5 Steps to Reviving Stalled Negotiations
by Joshua N. WeissThe co-founder of Harvard's Global Negotiation Initiative and a renowned global guru in negotiations, presents a dynamic strategy for overcoming stalled or failed negotiations that empowers individuals to return to the table with increased strength and resilience, carefully learning from the challenges they encountered. When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and member of the UN Negotiations team, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail. Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it. Using Weiss’s easy-to-use framework, readers can successfully get back to the negotiation table. Failing in negotiations is inevitable, but learning and growing from failure is not.
Scenario Planning in Organizations: How to Create, Use, and Assess Scenarios
by Thomas J. ChermackScenario planning helps organization leaders, executives and decision-makers envision and develop strategies for multiple possible futures instead of just one. It enables organizations to become resilient and agile, carefully calibrating their responses and adapting quickly to new circumstances in a fast-changing environment. This book is the most comprehensive treatment to date of the scenario planning process. Unlike existing books it offers a thorough discussion of the evolution and theoretical foundations of scenario planning, examining its connections to learning theory, decision-making theory, mental model theory and more. Chermack emphasizes that scenario planning is far more than a simple set of steps to follow, as so many other practice-focused books do—he addresses the subtleties and complexities of planning. And, unique among scenario planning books, he deals not just with developing different scenarios but also with applying scenarios once they have been constructed, and assessing the impact of the scenario project. Using a case study based on a real scenario project Chermack lays out a comprehensive five phase scenario planning system—project preparation, scenario exploration, scenario development, scenario implementation and project assessment. Each chapter describes specific techniques for gathering and analyzing relevant data with a particular emphasis on the use of workshops to encourage dialogue. He offers a scenario project worksheet to help readers structure and manage scenario projects as well as avoid common pitfalls, and a discussion, based in recent neurological findings, of how scenario planning helps people to overcome barriers to creative thinking. “This book is about action and performance. Compelling and thoroughly researched, it offers every business executive a playbook for including uncertainty in the organizational change process and driving competitive advantage”. -- Tim Reynolds, Vice President, Talent and Organization Effectiveness, Whirlpool Corporation
Digital Health Care: Perspectives, Applications, and Cases
by Joseph Tan Phillip OllaDigital Health Care: Perspectives, Applications, and Cases explores the trends, perspectives, and cases of Digital Healthcare and Informatics (DHI) that are transforming healthcare across the globe.Organized in 5 major connecting parts, this well-conceived text begins by laying out foundational DHI themes before focusing in on key DHI core technologies, developments, methods and challenges - from big data analytics & artificial intelligence to security and privacy issues, clinical decision support systems, consumer health informatics, and more. It then explores DHI emerging technologies (e.g. sensors and wearable electronics), and concludes with short case studies and critical case questions designed to reinforce conceptual understanding.Written for undergraduates health professionals, this accessible text offers a multidisciplinary perspective that is suitable for use in variety of healthcare disciplines-from allied health and nursing to health administration, public health, and health informatics. Each chapter follows a consistent structure that comprehensively covers a specific DHI topic(s) and related key technological components along with workplace practices from a multidisciplinary perspective.Real world cases studies (in Part 5) help students understand key and illustrate how they can been applied in real-world settings.Clinical innovations and techniques for evaluating clinical outcomes, such as improved care, performance improvement, and cost reduction in clinical settings, are explored and emphasized throughout the text.Technology and issues that a transforming the health care industry are explored including standardization, artificial intelligence (AI), cloud computing, medical sensors, enterprise architectures, and precision medicine.Navigate eBook Access (included with the printed text) provides online or offline access to the digital text from your computer, tablet, or mobile device Healthcare InformaticsHealthcare information technology Healthcare systems analysis and designInformation Systems for allied healthNursing Informatics © 2023 | 350 pages
Rope Rescue: Principles and Practice, 5e
by Loui McCurley Tom VinesRope Rescue Techniques: Principles & Practice, Fifth Edition provides comprehensive coverage of all aspects of rope rescue, including planning, PPE and equipment, medical considerations, evacuations, and special rescue operations. Based on the 2021 Edition of NFPA 1006 (Chapter 5), Standard for Technical Rescuer Professional Qualifications, the fifth edition has been significantly revised to reorganize content by Awareness, Operations, and Technician levels.Prepare to succeed in the classroom, on the training ground, and in the field.For fire and rescue professionals that want to bridge the gap between training and the field, the fifth edition reinforces proper skills performance by providing clear, visual instructions for awareness, operations, and technician level skills.A wealth of visual skill drills are included throughout to illustrate step-by-step instructions with photos for completing specific skills.New Size-up chapter helps define the role of the awareness-level rescuer in scene size-up, including how to interview witnesses to determine victim location and the scope of the incidentExpanded coverage of preplanning and hazard identification, risk assessment, and maintaining situational awarenessNew content on SMART method to developing an Incident Action Plan, hazard-specific PPE, rope systems equipment, rigging principles, and active fall protection. . © 2023 | 448 pages
The Power of Failure: 27 Ways to Turn Life's Setbacks Into Success
by Charles C. ManzThe Power of Failure offers both inspiration and advice on how failure can provide us with the foundation for long-term success. This book is loaded with inspiring real-life examples and stories, and filled with practical strategies that you can put to use immediately to fulfill your dreams.
Speechless: The Erosion of Free Expression in the American Workplace
by Bruce BarryA factory worker is fired because her boss disagrees with her political bumper sticker. A stockbroker feels pressure to resign from an employer who disapproves of his off-hours political advocacy. A flight attendant is grounded because her airline doesn't like what she's writing in her personal blog. Is it legal to fire people for speech that makes employers uncomfortable, even if the content has little or nothing to do with their job or workplace? For most American workers, the alarming answer is yes. Speechless takes on the state of free expression in the American workplace, exploring its history, explaining how and why Americans have come to take freedom of speech for granted, and demonstrating how employers can legally punish employees for speaking their minds. Bruce Barry shows how constitutional law erects formidable barriers to free speech in workplaces, while employment law gives employers wide latitude to suppress speech with impunity--even speech that is unrelated to the job or the company. Employers, with rights of property ownership over not just what they manage but how they manage, can decide just how much employee speech they will tolerate. Workers have little choice but to accept conditions of employment or go elsewhere. Barry argues that a toxic combination of law, conventional economic wisdom, and accepted managerial practice has created an American workplace in which freedom of speech--that most crucial of civil liberties in a healthy democracy--is something you do after work, on your own time, and even then (for many), only if your employer approves. Barry proposes changes both to the law and to management practice that would expand employees' expressive rights without jeopardizing the legitimate interests of employers. In defense of freer speech in and around the workplace, Barry argues that a healthy democracy depends in part on the experience of liberty at work. Workplaces are key venues for shared experience and public discourse, so workplace speech rights matter deeply for advancing citizenship, community, and democracy in a free society.
The B Corp Handbook, Second Edition: How You Can Use Business as a Force for Good
by Ryan Honeyman Tiffany Jana"This book shows how using business as a force for good, not just pursuing short-term profits, can be better for consumers, employees, local communities, the environment, and your company's long-term bottom line."—Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO, Zappos.com, Inc. B Corps are a global movement of more than 2,700 companies in 60 countries—like Patagonia, Ben & Jerry's, Kickstarter, Danone North America, and Eileen Fisher—that are using the power of business as a force for good. B Corps have been certified to have met rigorous standards of social and environmental performance, accountability, and transparency. This book is the authoritative guide to the what, why, and how of B Corp certification.Coauthors Ryan Honeyman and Dr. Tiffany Jana spoke with the leaders of over 200 B Corps from around the world to get their insights on becoming a Certified B Corp, improving their social and environmental performance, and building a more inclusive economy. The second edition has been completely revised and updated to include a much stronger focus on diversity, equity, and inclusion (DEI). These changes are important because DEI can no longer be a side conversation—it must be a core value for any company that aspires to make money and make a difference.While this book is framed around the B Corp movement, any company, regardless of size, industry, or location, can use the tools contained here to learn how to build a better business. As the authors vividly demonstrate, using business as a force for good can help you attract and retain the best talent, distinguish your company in a crowded market, and increase trust in your brand.
Win Every Day: Proven Practices for Extraordinary Results
by Mark MillerGreat ideas don't matter if you can't execute—bestselling leadership expert Mark Miller offers a proven, research-based method for creating workplaces where everyone performs at the highest level. All high performance organizations have one thing in common: execution. The men and women who work there sustain performance at seemingly otherworldly levels of precision, accuracy, and consistency. In the fifth and final book of Mark Miller's High Performance series, he uses his trademark business fable format to show how any organization can cultivate the kind of everyday habits that yield extraordinary results. Miller tells the story of Blake Brown, a CEO who learns how to help his team to consistently excel at execution from a perhaps unlikely source: his son's high school football coach. The story is fictional, but the principles and practices are very real, derived from years of research led by a team from Stanford University. Miller and his team interviewed leaders and employees from numerous world-class organizations, including the Navy SEALS, Starbucks, Apple, Southwest Airlines, the Seattle Seahawks, Mayo Clinic, Cirque du Soleil, and more. The lessons learned were then field-tested with over seventy businesses employing over 7,000 people. Miller gives you proven tools to release the untapped potential in your people, create a strong competitive advantage, and win not just on game day but every day.