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Deepening Your Prayer Life: Approach God with Boldness (Charles F. Stanley Bible Study Series)
by Charles F. StanleyListening and speaking to God.Prayer is communication. It is not a formula that we have memorized, or an empty repetition of words and phrases, but our conversation with God–with us first speaking and then listening to what God has to say to us in return.However, as Dr. Charles Stanley reveals in Deepening Your Prayer Life, our prayers go beyond mere human interaction in that it gives us access into the very throne room of God. Our heavenly Father grants us the privilege to come before him with authority because of our position in Christ. When we do, we can be bold in believing that God will accomplish what He promised He would do in our lives.With over 1 million copies sold, the Charles F. Stanley Bible Study Series is a unique approach to Bible study, incorporating biblical truth, personal insights, emotional responses, and a call to action.Each study draws on Dr. Stanley&’s many years of teaching the guiding principles found in God&’s Word, showing how we can apply them in practical ways to every situation we face. This edition of the series has been completely revised and updated, and includes two brand-new lessons from Dr. Stanley.Each of the twelve lessons includes:Overview: A brief look at what is covered in the lessonLife's Questions: A teaching from Dr. Stanley that unpacks the topic of the lessonLiving the Principle: Application and Bible study questions based on the key pointsReflection: Key takeaways to put into practice today and tomorrow
Identity Theft: The Thieves Who Want to Rob Your Future (Student Leadership University Study Guide)
by Jay StrackFor over 20 years, Dr. Jay Strack has been working with young Christian leaders throughout the U.S. and teaching them have a better understanding of God's Word and His calling in their lives. The topics chosen for the Student Leadership University Study Guide Series represent part of the teaching model that Dr. Strack has developed over the years and address tough questions that young people are asking today.In Identity Theft: What Every Student Needs to Watch Out For, Dr. Strack encourages students to not lose their identity in Christ as they journey from adolescence to adulthood. Chapter titles include:Watch Where You Hang: Peer Pressure and the CrowdI Can't Remember What I Did: The Behavior Driven by Alcohol and DrugsToo Many Mistakes--I Give Up: Robbed by the PastToo Ashamed to Tell: Sexual Experiences and ExperimentsNot Me-I'm Too Dumb: Lack of Self-ConfidenceClub Chameleon: Changing Who You Are to Fit InIt's Not My Fault: The Self-Destruction of Excuse LandPharisees and Other Self-Help Groups: When Life is Just Rules and No Joy
The Mothers and Daughters of the Bible Speak Workbook: Lessons on Faith from Nine Biblical Families
by Shannon BreamEXPLORE THE INTIMATE CONNECTION BETWEEN FAITH AND FAMILYGod uses mothers and daughters in critical roles throughout the Old and New Testaments. They are often used to change the course of history, but more importantly, these female relationships and roles reveal a deeper depth of God&’s love for and faithfulness to each of us.This workbook is based on the #1 New York Times bestseller, The Mothers and Daughters of the Bible Speak. In these nine lessons, you will consider the parallels between the relationships, experiences, and challenges of women in the Bible as mothers and daughters and your own. You&’ll reflect on how God focused on their faith and trust—and how He is doing the same with you.Each lesson includes four components:REFLECT invites you to read key moments of each woman&’s life in the Bible and connect with her story.CONNECT asks you to consider how God in the Old Testament or Jesus in the New Testament responds to each woman and what this discloses about His character and how He responds to you.REVEAL provides an opportunity to identify how God works through the woman&’s relationship, responses to God, and acts of faith, as well as your similar relationships, responses, and acts of faith.PRAY asks you to prayerfully consider how the woman&’s story and how her relationship ties into the work God is doing in your life right now.BONUS SECTIONS: MIRACLES where you&’ll be asked to consider the phenomenal eye witness accounts experienced by mothers and daughters and how those incredible events continue to impact your life today.Lessons include:Jochebed and MiriamRuth and NaomiElizabeth and MaryRebekahBathshebaMary, Mother of JesusDinahEstherMichal
Resilient Hope: 100 Devotions for Building Endurance in an Unpredictable World
by Christine CaineDiscover a life of resilient hope and develop the endurance you need to keep moving forward in life--one mountain at a time--through this 100-day devotional journey from bestselling author, speaker, and activist Christine Caine.Christine learned firsthand from the joys and challenges of hiking California's mountains that endurance is key to finishing any difficult climb. Drawing on life lessons learned from those mountain trails, Christine offers Resilient Hope for times when:You've experienced one disappointment after anotherLife hasn&’t turned out like you expectedYou need encouragement to keep moving forward in the face of overwhelming fatigue, stress, and pressureYou want to stay focused on God and His purpose for your lifeYou are looking for the courage to do what seems impossible With 100 thoughtful devotions, a ribbon marker, and a presentation page, Resilient Hope is a beautiful gift for:Anyone looking for inspiration to endure a difficult timeLoved ones who need renewed hope after lossMother's Day, birthdays, Christmas, and EasterHikers, mountain lovers, and athletes Christine invites you to grow stronger and build endurance through each day&’s devotion featuring a Bible verse, reflections and stories from Christine, and a prayer––all so you can fulfill your God-given purpose in the face of setbacks and disappointments.Look for additional inspiration and encouragement from some of Christine Caine&’s other books: How Did I Get Here?, Unstoppable, Unexpected, Undaunted, and Unashamed.
Seven Secrets for Negotiating with Government: How to Deal with Local, State, National, or Foreign Governments--and Come Out Ahead
by Jeswald SalacuseAlmost everyone has faced the frustrating task of negotiating with government-local, state, national, or foreign-at some point in their lives. Whether they are applying for a building permit from their local zoning board, trying to sell software to the U.S. Defense Department, looking for approval for a merger, or planning to set up a business in Limerick or Bangalore, businesspeople confront a unique set of challenges when dealing with any form of government. Distinguished author, professor and negotiation expert Jeswald W. Salacuse explains the ways in which negotiating with government is very different from private negotiation. In Seven Secrets for Negotiating with Government, he addresses the key variables involved-from the influence of bureaucracy to the perception of power on the government side of the negotiating table. The only book of its kind, this invaluable guide offers succinct, realistic, and accessible advice to help readers recognize the often-hidden interests driving government negotiators and how to use that knowledge to their advantage. Filled with real-life examples, this book will show businesspeople everywhere how to navigate this complex world and win.
The World Needs Who You Were Made to Be Educator's Guide
by Joanna GainesThe World Needs Who You Were Made to Be Educator's Guide is a companion to The World Needs Who You Were Made to Be by Joanna Gaines. This guide can be utilized in the classroom, in a home school setting, or by parents seeking additional resources. Ideal for grades 1st-3rd.
Greek for the Rest of Us, Third Edition: Learn Greek to Study the New Testament with Interlinears and Bible Software
by William D. MounceLearn the Essentials of Biblical Greek So You Can Study the New Testament More DeeplyThis newly revised third edition of Greek for the Rest of Us by Greek instructor William Mounce is crash-course on "Greek for the rest of us" that acquaints the reader with the essentials of the language so they can study the New Testament more deeply. Readers will gain a sound knowledge of the fundamentals of Greek and learn how to use tools that will add muscle to their Bible studies.In Greek for the Rest of Us readers will learn to:Read and pronounce Greek wordsLearn the fundamentals of the Greek noun and verb systemConduct effective Greek word studiesLearn the basics of Greek exegesis for biblical interpretationUnderstand why translations are differentRead better commentariesBe comfortable using reverse and traditional interlinearsUnderstand the information displayed by biblical softwareFor anyone interested in seriously studying the New Testament, Greek for the Rest of Us is your gateway to learning the skills and tools you need to accomplish your goals. You can enhance your learning experience even more with the Greek for the Rest Us Workbook (sold separately) which contains exercises to help practice and reinforce the concepts you are learning in the main book.
Leviticus (The Story of God Bible Commentary)
by Jerry E. ShepherdA new commentary for today's world, The Story of God Bible Commentary explains and illuminates each passage of Scripture in light of the Bible's grand story.The first commentary series to do so, SGBC offers a clear and compelling exposition of biblical texts, guiding everyday readers in how to creatively and faithfully live out the Bible in their own contexts. Its story-centric approach is ideal for pastors, students, Sunday school teachers, and laypeople alike.Each volume employs three main, easy-to-use sections designed to help readers live out God's story:LISTEN to the Story: Includes complete NIV text with references to other texts at work in each passage, encouraging the reader to hear it within the Bible's grand story.EXPLAIN the Story: Explores and illuminates each text as embedded in its canonical and historical setting.LIVE the Story: Reflects on how each text can be lived today and includes contemporary stories and illustrations to aid preachers, teachers, and students. —Leviticus—In ancient times, Leviticus was the first biblical book with which Jewish children began their education. According to the rabbis, there are 613 laws in the Torah, and nearly half of them are contained in Leviticus. And yet it also contains narrative, making the book's genre something like an "instructional history" and indicating that the instruction cannot be separated or understood apart from its narrative setting.Edited by Scot McKnight and Tremper Longman III, and written by a number of top-notch theologians, The Story of God Bible Commentary series will bring relevant, balanced, and clear-minded theological insight to any biblical education or ministry.
Luke: Empowered Living Through Holistic Redemption (New Testament Everyday Bible Study Series)
by Scot McKnightUnleashing God's Kingdom"Scot McKnight is one of my absolute favorite New Testament scholars and his Everyday Bible Study series is akin to Einstein creating a user-friendly version of the Theory of Relativity!"—Lisa Harper, award-winning author and Bible teacherEvery paragraph in Luke&’s gospel is about Jesus. Luke showcases Jesus&’ character by recounting all the significant events of his life, recalling his major teachings, and recommending his character as the truest way to live. The Jesus in Luke&’s biography doesn&’t wait for these events to happen to him, instead Jesus powerfully moves and unleashes the kingdom of God, proclaiming—and demonstrating—holistic redemption. This redemption cannot be reduced to ethics, morality, or even what we call social justice. Its foundation is a Person, and in that Person holistic redemption explodes into living realities. Those who follow this Person suddenly realize they are on mission with Jesus, as Luke tells his great story.In this deep dive into the person of Jesus, Scot McKnight shows that the Christian movement today, just as it was in Jesus&’ time, is empowered by the Spirit of God. Explaining the links between the Bible&’s world and ours, McKnight explores the enduring relevance of the Gospel of Luke for today.In the New Testament Everyday Bible Study Series, widely respected biblical scholar Scot McKnight combines interpretive insights with pastoral wisdom for all the books of the New Testament. Each volume provides:Original Meaning. Brief, precise expositions of the biblical text and offers a clear focus for the central message of each passage.Fresh Interpretation. Brings the passage alive with fresh images and what it means to follow King Jesus.Practical Application. Biblical connections and questions for reflection and application for each passage.
Shattered Dreams---But Hope: Encouragement for Caregivers of Huntington’s Disease and Other Progressive Illnesses
by Laquita Higgs Elton HiggsShattered Dreams--But Hope by Drs. Laquita and Elton Higgs, is a book of both testimony and advice: testimony born out of the school of trial and suffering, and advice born out of practical experience in being long-term caregivers. Laquita and Elton have for the last 26 years been caregivers to two adopted daughters with early onset Huntington&’s Disease (HD), which is hereditary, and they offer a gripping account of their extended experience in adjusting to the challenges of long-term caregiving, followed by sober practical counsel to others who are involved in similar caregiving experiences. A final chapter speaks specifically of the role of Christian faith in coping with the stresses of their long struggle. In the Appendices are a short talk given after Cynthia&’s funeral by her older sister Liann and several poems by Elton on the emotional impact of his and Laquita&’s relationship with their disabled daughters.The complexity of the story told by the Higgses is heightened by the fact that their two youngest adopted daughters are mother (Cynthia) and biological daughter (Rachel). Elton and Laquita adopted Cynthia as a baby, knowing that she had HD in her background but hoping and praying that she would not develop the disease. Her childhood was normal, but when she became an adolescent, she began to manifest behavioral aberrations that her parents later recognized as being consistent with early onset HD. At age 25, Cynthia was diagnosed as having the disease, and soon afterward she became pregnant with Rachel. Since it was apparent that she could not function as a single mother, Laquita and Elton agreed to adopt Rachel at birth. This action ushered them into a complicated care-giving relationship that has lasted for more than 25 years.Laquita and Elton emphasize the difficult but necessary development of trust in God&’s goodness and a deep conviction that He is at work even when we can perceive no immediate evidence of it. Especially poignant is their very personal confession of their mistakes in caring for their HD-affected daughters and their struggles to understand that HD, not mere perversity, was the primary source of their daughters&’ irrational and angry behavior. Thus, they had to accept that expecting their daughters to be normally responsible persons was both futile and unproductive. Instead, they had to learn simply to love them with God&’s love and to pray constantly for God&’s wisdom in carrying out their task. It is from this perspective of learning to survive through hardship that Laquita and Elton tell their story and offer both practical and spiritual counsel for caregivers everywhere.
10 Laws of Trust, Expanded Edition: Building the Bonds that make a Business Great
by Joel PetersonJetBlue Chairman Joel Peterson provides the playbook for establishing and maintaining a culture of trust that breaks down the operational silos and CYA mentality that plague many organizations.Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled.How does it feel to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. With compelling examples, JetBlue Chairman Joel Peterson details how to establish and maintain a culture of trust, including:Start with integrityInvest in respectEmpower everyoneRequire accountabilityCreate a winning visionKeep everyone informedBudget in line with expectationsEmbrace conflictForget &“you&” to become an effective leaderThis fully expanded edition includes a powerful self-assessment tool for organizations to evaluate their culture of trust and discover areas for improvement. Peterson has also added rich new case studies and chapters on the theme of betrayal, including how to manage and guard against it.With The 10 Laws of Trust Expanded Edition in hand, you&’ll be able to plant the seeds of trust—and reap the rewards of reputation, profits, and success.
After Pentecost: Language and Biblical Interpretation (Scripture and Hermeneutics Series)
by Zondervan"There is always some view of language built into biblical interpretation. If we are to read Scripture to hear God&’s address it is vital that we attend to current debates about language and become critically conscious in this respect." Craig Bartholomew After Pentecost is the second volume from the Scripture and Hermeneutics Seminar. This annual gathering of Christian scholars from various disciplines was established in 1998 and aims to reassess the discipline of biblical studies from the foundations up and forge creative new ways for reopening the Bible in our cultures. The Seminar was aware from the outset that any renewal of biblical interpretation would have to attend to the issue of language. In this rich and creative volume the importance of linguistic issues for biblical interpretation is analyzed, the challenge of postmodernism is explored, and some of the most creative recent developments in philosophy and theology of language are assessed and updated for biblical interpretation. CONTRIBULTORS INCLUDE: Mary Hesse Ray Van Leeuwen Anthony Thiselton Kevin Vanhoozer Nicholas Wolterstorff
Near in the Night: 100 Evening Meditations on God’s Peace and Rest (A 100-Day Devotional)
by Emily LeyFind peace for your soul and a restful night's sleep with devotions to put your heart at ease.Why is it that when the lights go off our minds start racing? We stew over what we could have done differently that day. We think about details we're afraid we'll forget in the morning. And most of all, we worry. Small anxieties as well as huge fears come alive when we're exhausted and trying to sleep. This 100-day devotional will put your anxieties in their place and bring peace to your soul.In this encouraging evening devotional, bestselling author Emily Ley shares her own stories and struggles, invites you into contemplation, and brings you back to the unchanging comfort found in the Bible.Near in the Night includes practical ideas to make your evenings calmer along with pages for taking notes, making lists (so you can stop thinking about those to-dos!), and journaling your personal reflections. Each of the 100 devotions will help you:Turn off your worries and regrets at nightRemember God's goodness in an uncertain worldDevelop a grace-filled evening routine so you can sleep well and wake up refreshed for the day ahead This devotional is perfect for:Anyone looking for uplifting biblical readings for those stress-filled evening hoursFans of Emily and her Simplified brandChristmas, New Year's, Mother's Day, birthdays, and graduation Pairing biblical wisdom with Emily's simplicity expertise, Near in the Night reminds you that God is always faithful and ever near, even in the darkest of nights.Look for Emily's companion 100-day morning devotional, Sure as the Sunrise.
Marks of a Movement: What the Church Today Can Learn From the Wesleyan Revival
by Winfield BevinsMarks of a Movement calls us back to the disciple-making mandate of the church through the timeless wisdom of John Wesley and the Methodist movement. With a love for history and a passion for today&’s church, Winfield helps us reimagine church multiplication in a way that focuses on making and multiplying disciples for the twenty-first century. Winfield Bevins reminds us of the vital multiplication lessons from the Wesleyan movement, one of the greatest missional movements the world has ever known. He highlights the necessity of discipleship as the starting point and the abiding strategic practice that is key to all lasting missional impact in and through movements. The Methodist movement is an example of the power of multiplying movements that utilize the strategy of discipleship. Within a generation, one in thirty people who were living in Britain had become Methodists, and the movement soon became a worldwide phenomenon.We in the Western Church need a movement of historic proportions once again. What would such a multiplication movement look like for us today? We must look to the past to gain wisdom for the future. And as we look at the pages of church history, there is no better example of a multiplication movement in the West than the Methodist movement of the eighteenth and nineteenth centuries. Marks of a Movement highlights the lessons and key insights that enable us to learn from the past and reapply this timeless, biblical wisdom for today.
Pray First Bible Study Guide plus Streaming Video: The Transformative Power of a Life Built on Prayer
by Chris HodgesMake Prayer Your First ResponseHow do you approach prayer? Do you worry you are not doing it &“correctly&”? Do you see it as an obligation to check off a to-do list? Do you think of it as a last resort—a kind of supernatural SOS when you need help?In this Pray First video Bible study, Pastor Chris Hodges shares proven ways to help you spend time in conversation with God—and enjoy every minute of it. You will gain tools to bring joy back into your time with God, explore prayers in the Bible, learn about fasting (an often overlooked discipline), and discover biblically grounded methods for making prayer a priority and not an afterthought.Pray First is a revolutionary study for anyone who wants to experience a dynamic, intimate prayer life with God.This study guide includes:Individual access to six streaming video sessionsA guide to best practices for leading a groupVideo notes and a comprehensive structure for group discussion timePersonal study section with questions and biblical passages for reflection between sessionsSessions and video run times:The Five P's of Prayer (21:00)The Lord's Prayer (20:00)The Prayer of Jabez (16:00)Praying the Names of God (18:30)My Prayer for You (17:00)Prayer and Fasting (21:00)This study guide has everything you need for a full Bible study experience, including:The study guide itself—with discussion and reflection questions, video notes, and a leader's guide.An individual access code to stream all video sessions online. (You don&’t need to buy a DVD!)Streaming video access code included. Access code subject to expiration after 12/31/2028. Code may be redeemed only by the recipient of this package. Code may not be transferred or sold separately from this package. Internet connection required. Void where prohibited, taxed, or restricted by law. Additional offer details inside.
James: Tired, Tested, Torn, and Full of Faith (InScribed Collection)
by Micah MaddoxLive full of faith through hard timesDo you ever feel like you can&’t take one more thing? You&’re on the edge. Your nerves are shot. Your mind is done. Your body is tired, and your emotions are a mess. If you could gather yourself for even a moment you might explode at the reality of all you&’ve been through. In the face of the fears, frustrations, and failures of this world, we have a choice. We can sit and stare at the life we live and hope something changes. Or we can rise up and walk in faith.In this Bible study, author and speaker Micah Maddox walks you through the book of James and compares the teaching of James with what Jesus said in the Sermon on the Mount from Matthew and the wisdom of Solomon we find in Proverbs. When we discover the themes of what a faith-filled life looked like before, during, and after the time of Christ, we see how Scripture points us to honor God in an active life of faith.This five-week study will help you to:Revisit the foundation of your faithLook to God first in hard situationsDiscover faith isn&’t a list of do&’s and don&’tsMove from a place of struggle to a place of comfortGain a fresh perspective on how to live full of faith when feeling tired and testedIncludes historical and biblical background insight and questions for reflection.InScribed is a collection of studies that lead women to not just survive but thrive by encouraging them to immerse themselves in the Word of God.
The Successful Virtual Classroom: How to Design and Facilitate Interactive and Engaging Live Online Learning
by Darlene Christopher Karen HYDERDesigners and facilitators must adapt their programs and delivery styles to be effective in the new medium that is virtual training.Virtual training gives learning professionals unprecedented flexibility, making it possible to reach participants globally and unite physically dispersed teams. This book goes beyond introducing the technology, to offer trainers proven techniques tailored specifically to engage live online audiences. In Successful Virtual Classroom, you will learn how to: Make the most of virtual classroom features such as content and screen sharing, annotation tools, polls, and breakout rooms Weave chat responses into the discussion Compensate for the absence of body language Monitor feedback Engage individuals with different learning styles Encourage audience contribution Meet the unique needs of global participants Packed with easy-to-use tools, checklists, and worksheets--as well as case studies from?Oracle,?UPS, and more--the book introduces the PREP model for planning, rehearsing, executing, and then conducting a postmortem following the training event.Featuring icebreakers and interactive exercises designed for an online environment, Successful Virtual Classroom helps you create programs that truly drive learner engagement.
The Facility Management Handbook
by Kathy Roper Richard PayantThe wide-ranging umbrella of facility management covers everything from technology systems to disaster recover planning to zoning compliance…and that&’s just getting started.Facilities management is a multidisciplinary function that requires a deep knowledge of the entire business and physical planning cycle. Undoubtedly, the sheer scope of duties requires a far-reaching reference for staying abreast of the latest innovations and best practices. The Facility Management Handbook is the answer.This guide shares insightful overviews, case studies, and practical guidelines that pave the way for successful planning, budgeting, real estate transactions, construction, emergency preparedness, security, operations, maintenance, and more.The thoroughly revised fourth edition examines cutting-edge technologies and includes new information on:Building Information Modeling (BIM)Contracting and project management methodsFASB and IASB requirementsDistributed workingSustainability reporting and moreThe Facility Management Handbook is the one-stop resource every facility manager must have to master a broad scope of duties while staying current on innovations and best practices.
Wild at Heart Field Guide, Revised Edition: Discovering the Secret of a Man’s Soul
by John EldredgeIn Wild at Heart, bestselling author John Eldredge thrust a generation of men, young and old, toward a journey to recover true masculinity?the soul of a man as God designed him. He reminded men they needed adventure in their lives—in their work, in their love, and their spiritual lives—and showed how God designed them to be dangerous. Sadly, most men today have abandoned these dreams and desires—aided by a Christianity that feels like nothing more than pressure to be a "nice guy." It is no wonder that many men avoid church, and those who go are often passive and bored to death.The Wild at Heart Field Manual, which corresponds chapter-by-chapter with the book, helps men understand how God wants to heal these deep wounds from earlier years that take away their confidence and, in some case, their masculinity. Men will discover that deep within their heart is a longing for a battle to fight, an adventure to live, and a beauty to rescue—because that is how God created them. It is time for the church to reclaim these wounded warriors. It is time to give men permission to be what God designed them to be—dangerous, passionate, alive, and free!Packed with new information and insights, the Wild at Heart Field Manual guides men along "the road less traveled." Filled with probing questions, creative exercises, and space to record personal field notes, this companion volume is designed to transition men from reading about the wild heart to living from it.
Leadership Step by Step: Become the Person Others Follow
by Joshua SpodekDon&’t be content with simply learning what makes a great leader. Take the time to put in the work building those character traits inside you.Why is it that most of the principles and ideas we are inspired with when we read leadership books rarely end up leaving the page? Because we&’ve learned what successful leaders are doing, as well as why we should be implementing it ourselves, but we have no idea how we can specifically do all this in our unique circumstances.Leadership Step by Step walks you through what to do and how to do it by taking you through an integrated and comprehensive progression of exercises designed to cultivate key abilities, behaviors, and beliefs through experience.By the end of the 22 exercises in this hands-on book, you will learn to:Build self-awarenessManage emotionsSpeak in an authentic voiceCreate meaningful connectionsInspire othersEach chapter opens with a story demonstrating a vital leadership skill. Then, it guides you through the process of developing that skill for yourself.Leadership Step by Step teaches you how to be that leader you&’ve read so much about!
Customer Service Training 101: Quick and Easy Techniques that Get Great Results
by Renee EvensonThis invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vitally important area of customer service.If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as &“uninformed,&” &“rude,&” &“hot-tempered,&” &“uncaring&”? For your customer, nothing else represents your business more than your employees; therefore, nothing is more important than arming them with the knowledge and skills they need to find the best solution for every customer. Using scenarios, guidelines, and practice exercises, Customer Service Training 101 will train them in:Creating positive first impressionsSpeaking and writing effectivelyListening attentivelyIdentifying needsMaking customers feel valuedConfidently handling customer complaintsYour business plan is sound. Your product is needed. Your growth strategies are ground-breaking, but poor customer service can bring it all to a crashing halt. Equip you and your employees with the necessary skills before it&’s too late.
Paul and the Hope of Glory: An Exegetical and Theological Study
by Constantine R. CampbellA Unique Study of Pauline Eschatology that Is Both Exegetical and TheologicalOne of the trajectories coming out of Constantine Campbell's award-winning book Paul and Union with Christ is the significance of eschatology for the apostle. Along with union with Christ, eschatology is a feature of Paul&’s thinking that affects virtually everything else.While union with Christ is the "webbing" that joins Paul's thought together, eschatology provides the "shape" of his thought, and thus gives shape to his teaching about justification, resurrection, the cross, ethics, and so forth. There is considerable debate, however, about Paul's eschatology, asking whether he is a "covenant" or an "apocalyptic" theologian.In Paul and the Hope of Glory Campbell conducts a thorough exegetical study of the relevant elements of Paul's eschatological language, metaphors, and images including "parousia," "the last day," "inheritance," "hope," and others. He examines each passage in context, aiming to build inductively an overall sense of Paul's thinking. The results of this exegetical study then feed into a theological study that demonstrates the integration of Paul's eschatological thought into his overall theological framework.The study is comprised of three parts:The first part introduces the key issues--both exegetical and theological--and sets the parameters and methodology of the book. It also offers an historical survey of the scholarly work produced on Paul's eschatology through the twentieth century to the present day.The second part contains the detailed exegetical analysis, with chapters on each important Pauline phrase, metaphor, and image related to eschatology.The third part turns its attention to theological synthesis. It recapitulates relevant conclusions from the evidence adduced in part two and launches into theological discussion engaging current issues and debates.This volume combines high-level scholarship and a concern for practical application of a topic currently debated in the academy and the church. More than a monograph, this book is a helpful reference tool for students, scholars, and pastors to consult its treatment of any particular instance of any phrase or metaphor that relates to eschatology in Paul's thinking.
Chasing Jesus: A 60 day devotional
by Cassie DownsChasing Jesus is a 60-day journey that takes you through personal stories of faith to encourage you in your walk with Christ. Author, blogger, and speaker, Cassie Downs encourages you to boldly chase Jesus in a world begging you to chase everything else.Chasing Jesus will encourage you to:leave fear and insecurity behinddare to believe God's heart for yousurrender your life for a life you never imagined
The Great Disappearance Bible Study Guide: How to Be Rapture Ready
by Dr. David JeremiahIt Will Be an Ordinary Day— Until, Suddenly, It Isn&’tFor decades, Dr. David Jeremiah has searched the Scriptures for answers regarding the future monumental events known as the Rapture, the Tribulation, the Second Coming, and more. The Great Disappearance compiles his prophetic research for curious believers who patiently await the triumphant return of Christ. This study guide reinforces Dr. Jeremiah&’s dynamic, in-depth teaching to aid you in applying biblical truth to your daily life.Drawing from his deep knowledge of biblical prophecy and passion for sharing the truth of God&’s Word, Dr. Jeremiah skillfully unravels the mysteries surrounding the Rapture and the Second Coming. Designed for use with Dr. Jeremiah&’s book, The Great Disappearance Study Guide dives into the promises of Jesus&’ return in the Old and New Testaments. Whether you are a seasoned student of prophecy or new to the faith, this guide will expand your understanding, deepen your faith, and bring you one step closer to the future glory awaiting those who put their faith in Christ Jesus.Each lesson includes:An outline of the main subjects and Scriptures covered during the lessonAn overview of Dr. Jeremiah&’s teaching on the topic being studiedApplication questions to help both individuals and small groups delve into the content and the BibleA Did You Know? section that adds a point of interest to the lesson
Thankful for You
by Thomas NelsonLet others know you're grateful for them with Thankful for You, a beautifully designed book of photography and quotations that will remind friends, family, and colleagues that you appreciate them. You can give meaningful and inspirational gratitude to a loved one with a little more than the cost of a greeting card. With meaningful quotations on gratitude and God&’s loving nature, Bible verses, and an elegant design, Thankful for You is a perfect way to acknowledge:a loved one who needs reassurance of her giftsa boss who needs an encouragement boosta parent or family friend that offered comfort during a time of transitiona friend that brought you a meal or helped you when you were in a bindsomeone who is important to youThankful for You is a thoughtful way to pay tribute to those in your life who need to know how much you value them.