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Project Planning and Scheduling

by Gregory T. Haugan PhD, PMP

This is the only book that makes all planning methods and tools available to project managers at all levels easy to understand ... and use. Instead of applying techniques piecemeal, you'll take a cohesive, step-by-step approach to improve strategic and operational planning and scheduling throughout the organization. You'll master advanced scheduling techniques and tools such as strategic planning models and critical chain and enterprise project management. Includes time-and-error-saving checklists.

The Power of Disability: 10 Lessons for Surviving, Thriving, and Changing the World

by Al Etmanski

"This book reminds us of what we have in common: the power to create a good life for ourselves and for others, no matter what the world has in store for us." —Michael J. FoxThis book reveals that people with disabilities are the invisible force that has shaped history. They have been instrumental in the growth of freedom and birth of democracy. They have produced heavenly music and exquisite works of art. They have unveiled the scientific secrets of the universe. They are among our most popular comedians, poets, and storytellers. And at 1.2 billion, they are also the largest minority group in the world.Al Etmanski offers ten lessons we can all learn from people with disabilities, illustrated with short, funny, inspiring, and thought-provoking stories of one hundred individuals from twenty countries. Some are familiar, like Michael J. Fox, Greta Thunberg, Stephen Hawking, Helen Keller, Stevie Wonder, and Temple Grandin. Others deserve to be, like Evelyn Glennie, a virtuoso percussionist who is deaf—her mission is to teach the world to listen to improve communication and social cohesion. Or Aaron Philip, who has revolutionized the runway as the first disabled, trans woman of color to become a professional model. The time has come to recognize people with disabilities for who they really are: authoritative sources on creativity, love, sexuality, resistance, dealing with adversity, and living a good life.

The Five Legends: A Journey to Heal Divided Hearts 

by Anasazi Foundation

Drawing on 30 years of helping families in-crisis, this profound fable by the Anasazi Foundation illustrates the anguish of conflict and shows how we can end war within ourselves, within families, and even between nations.The Five Legends tells the story of two estranged brothers, leaders of their people, who find themselves on an unexpected journey. Struggling against each other, they stumble and fall into a great and terrible canyon. Trapped, the two brothers are rescued by an old man—"the last of a people"—who offers to guide them out of the canyon if they agree to learn the five legends of peace. The brothers agree and begin a journey that may not only save themselves, but also their people.The brothers learn that to heal any conflict we must first look within ourselves. As this fable beautifully puts it, "War does not begin or end with armies and leaders. In truth, war begins and ends within each of us—within our hearts. When we choose to war with others, we turn our hearts away from them and blind ourselves to their light. …To have a heart at war is to invite war into your life." The path to peace begins when we stop thinking about "me" and start thinking about "WE."This poetic and moving allegory is written for all ages. Its message is both timeless and desperately needed for our own time

Mastering the New Media Landscape: Embrace the Micromedia Mindset

by Rusty Shelton Barbara Cave Henricks

The New Way to Get Noticed The giant brands that once dominated the media landscape—Oprah, the New York Times, NPR, CNN—have seen their monopoly on public attention smashed by the Internet and now find themselves competing with individuals and brands in a sea of micromedia: websites, social media, blogs, podcasts, and more. Ace publicists and marketers Barbara Cave Henricks and Rusty Shelton show that to navigate through this modern terrain, you need to think more like a media executive than a marketer. The key lies in mastering three crucial categories of media—earned, owned, and rented—and knowing how to integrate each for maximum success. By using this proven strategy, you can create a positive feedback loop that will generate massive momentum and grow a large, loyal audience for your message.

Running Training Like a Business: Delivering Unmistakable Value

by Edward A. Trolley David Van Adelsberg

Many of today's business leaders champion learning as essential to business success, backing their belief with massive investments in Training and Development (T&D). In fact, T&D investments reach $56 billion per year in the U.S. alone. In this era of unprecedented opportunity, the time is right for T&D to become a full-fledged "player" in the world of business. At issue, the authors contend, is T&D's inability to seize this opportunity and deliver unmistakable value to its most influential customers-the exectuvies who pay for trainiing services but are unable to see clear business value being returned on their companies' training investments. The authors also contend that T&D must alter the traditional precepts that keep it "separate form the business" and "out of the loop" strategically. Van Adelsberg and Trolley suggest that the key to delivering unmistakable business value lies in transforming T&D-in spirit and in practice-from a funciton to a business. The authors draw on their experiences working inside Moore Corporation, DuPont, Mellon Bank, Kaiser Permanente, Texas Instruments, and other top businesses to illustrate how "Running Training Like a Business": 1. Eliminates the many hidden costs of training; 2. Re-focuses T&D from delivering training content to addressing business issues; 3. Makes T&D a full stategic partner in business decision making; 4. Ensures that training measurement is "baked in, not bolted on"; 5. Improves the effectiveness and efficiency of internal and/or external T&D organizations. Trolley and van Adelsberg lead the reader through a proven four-step process for transforming traditional training organizations into training enterprises capable of delivering unmistakable value, quarter after quarter and year after year.

Managing Complex Projects: A New Model

by Kathleen B. Hass PMP

For organizations to thrive, indeed to survive, in today's global economy, we must find ways to dramatically improve the performance of large-scale projects. Applying the concepts of complexity theory can complement conventional project management approaches and enable us to adapt to the unrelenting change that we ignore at our own peril.Managing Complex Projects: A New Model offers an innovative way of looking at projects and treating them as complex adaptive systems. Applying the principles of complexity thinking will enable project managers and leadership teams to manage large-scale initiatives successfully.• Explore how complexity thinking can be used to find new, creative ways to think about and manage projects• Diagnose complexity on a wide range of projects — from small, independent, short projects to highly complex, longer projects• Understand and manage the complexity of the business problem, opportunity, solution, and other dimensions that come into play when managing large-scale effortsUse the Project Complexity Model to determine the most effective approach to managing all aspects of a project based on the level of complexity involved.

Human First, Leader Second: How Self-Compassion Outperforms Self-Criticism

by Massimo Backus

A self-compassion blueprint for leaders who are closed-off, constantly on the verge of burnout, and/or trapped in the myth of perfectionism.Through this 6-step framework, leaders will learn that self-compassion is for the strong, to separate their title from their person, and how to care for themselves in order to care for others.So many leadership and compassion books seek to remind leaders to behave human and treat those around them with care. But the truth is that leaders are human. They're not playing at being human or calling forth their humanity on demand. Their struggle in marrying leadership and compassion stems from leaders ignoring self-care—the lack of compassion toward their subordinates is just a symptom.Human First, Leader Second introduces leaders to the practice of self-compassion through a 6-step framework designed to ease even the most hard-headed and hard-assed leaders into thoughtful, and productive, introspection. Backward: Biography, Biology, Backstory Forward: Purpose, Values, PrioritiesInward: Intentions, Feelings, ThoughtsOutward: Intent, Actions, BehaviorsLeeward: Self-care and Personal Accountability Wayward: Regret and Self-forgivenessOffering strategies for a personalized exploration of self-compassion—and what works best for the individual—this book will help leaders grow awareness to the importance of self-care while debunking the myth that compassion equals weakness. Regardless of our title or influence, we are all humans first, who need compassion.

Practical Innovation in Government: How Front-Line Leaders Are Transforming Public-Sector Organizations

by Dean M. Schroeder Alan G Robinson

This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government.Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones.In their six-year, five-country study of seventy-seven government organizations-ranging from small departments to entire states-Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don't work well in the public sector, while practices that are rare in the private sector prove highly effective. The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies.Rather than management making the improvements, as is the norm in the private sector, these high-performers focused on front-line-driven improvement, where most of the change activity was led by supervisors and low-level managers who unleashed the creativity and ideas of their employees to improve their operations bit by bit every day.You'll discover how Denver's Department of Excise and Licenses reduced wait times from an hour and forty minutes to just seven minutes; how the Washington State Patrol garage tripled its productivity and became a national benchmark; how a K8 school in New Brunswick, Canada, boosted the percentage of students reading at the appropriate age level from 22 percent to 78 percent; and much more.

We Got the Beat (LyricPop)

by Charlotte Caffey

An exuberant celebration of dance and play in picture book form, based on Charlotte Caffey’s joyful classic made famous by the Go-Go’s.“Who does not love this famous song from the eighties? It’s a great choice of song to put in a picture book. I liked they made the text colorful and fun.” —Portland Book Review"See the people walking down the streetFall in line just watching all their feetThey don’t know where they want to goBut they’re walking in timeThey got the beat . . ."We Got the Beat is a children’s picture book based on the hit song by the 1980s new wave group the Go-Go’s. Consisting of five members, the all-female band rocked the nation with their charisma and musical genius. Their hit song “We Got the Beat” spent three weeks at #2 on the Billboard 100 and became their signature song. Says the New York Times: the Go-Go’s “taught a new generation the power of the girl gang.”

Primus, Over the Electric Grapevine: Insight into Primus and the World of Les Claypool

by Greg Prato Primus

An oral history of the legendary band Primus, with a star-studded cast of interviewees (Tom Waits, Phish front man Trey Anastasio, etc.)It’s a wild ride that’s vividly captured in Greg Prato’s excellent oral history . . . . —Bass Player Magazine “A book about the highly strange San Franciscans Primus has been overdue for years, so Greg Prato’s excellent oral history of the band is welcome—doubly so, given that the key band members, Les Claypool, Larry Lalonde and Tim Alexander, are involved. . . . Great stuff.” —Record Collector MagazineUsually when the “alternative rock revolution” of the early 1990s is discussed, Nirvana’s Nevermind is credited as the recording that led the charge. Yet there were several earlier albums that helped pave the way, including the Pixies’s Doolittle, the Red Hot Chili Peppers’s Mother’s Milk, Jane’s Addiction’s Nothing’s Shocking, and especially Primus’s 1991 album Sailing the Seas of Cheese. This fascinating and beautifully curated oral history tells the tale of this truly one-of-a-kind band. Compiled from nearly fifty all-original interviews—including Primus members past and present and many more fellow musicians—conducted by journalist/author Greg Prato. This book is sure to appeal to longtime fans of the band, as well as admirers of the musicians interviewed for the book. Interviewees include: Tim Alexander, Trey Anastasio (Phish), Matthew Bellamy (Muse), Les Claypool, Stewart Copeland (The Police), Chuck D (Public Enemy), Kirk Hammett (Metallica), Larry LaLonde, Geddy Lee (Rush), Mickey Melchiondo (Ween), Tom Morello (Rage Against the Machine), Chad Smith (Red Hot Chili Peppers), Matt Stone (South Park), Tom Waits, and many more.

A Student of History: A Novel

by Nina Revoyr

A contemporary Los Angeles story of uncrossable social lines, allegiance and betrayal, immeasurable power, and the ways the present is continuously shaped by the past.“Revoyr is gifted in her ability to deal with complex ideas like racism, class conflict, and sexuality without sacrificing the truth of her narrative. Furthermore, like the most adroit novelists, Revoyr specializes in reversal. All of her books are filled with suspense and sudden surprises that take the stories in unexpected directions . . . As much as Nina Revoyr herself is a student of history, she’s also one of our best teachers.” —Los Angeles Review of Books “Revoyr’s latest noir tells a story that’s somewhere between Sunset Boulevard and the darker regions of The Great Gatsby . . . Revoyr is a subtle observer of human foibles and social structures, and the result is one of the most insightful, and the most entertaining books of the year.” —Literary Hub, one of Literary Hub’s 50 Favorite Books of 2019Rick Nagano is a graduate student in the history department at USC, struggling to make rent on his South Los Angeles apartment near the neighborhood where his family once lived. When he lands a job as a research assistant for the elderly Mrs. W—, the heir to an oil fortune, he sees it at first simply as a source of extra cash. But as he grows closer to the iconoclastic, charming, and feisty Mrs. W—, he gets drawn into a world of privilege and wealth far different from his racially mixed, blue-collar beginnings. Putting aside his half-finished dissertation, Rick sets up office in Mrs. W—’s grand Bel Air mansion and begins to transcribe her journals—which document an old Los Angeles not described in his history books. He also accompanies Mrs. W— to venues frequented by the descendants of the land and oil barons who built the city. One evening, at an event, he meets Fiona Morgan—the elegant scion of an old steel family—who takes an interest in his studies. Irresistibly drawn to Fiona, he agrees to help her with a project of questionable merit in the hopes he’ll win her favor.A Student of History explores both the beginnings of Los Angeles and the present-day dynamics of race and class. It offers a window into the usually hidden world of high society, and the influence of historic families on current events. Like Great Expectations and The Great Gatsby, it features, in Rick Nagano, a young man of modest means who is navigating a world where he doesn’t belong.

Belgrade Noir (Akashic Noir #0)

by Milorad Ivanović

Belgrade, with all of its historical complexity, joins Zagreb and Prague in representing the Eastern European dimension of the Akashic Noir Series.“Intensely magnetic.” —Exclusive MagazineAkashic Books continues its award-winning series of original noir anthologies, launched in 2004 with Brooklyn Noir. Each book comprises all new stories, each one set in a distinct neighborhood or location within the respective city.Brand-new stories by: Oto Oltvanji, Misha Glenny, Kati Hiekkapelto, Vesna Goldsworthy, Mirjana Ðurdevic, Vladan Matijevic, Muharem Bazdulj, Vladimir Arsenijevic, Dejan Stojiljkovic, Miljenko Jergovic, Aleksandar Gatalica, Vule Žuric, Verica Vincent Cole, and Goran Skrobonja.From the introduction by Milorad Ivanovic:Belgrade, meaning “White City,” is located in Southeast Europe at the confluence of the Sava and Danube rivers . . . Alfred Hitchcock once said that certain creepy parts of Belgrade unnerved him and would be ideal settings for thrillers. Thieves, traitors, spies, corrupt doctors, psychiatric patients, former policemen, mafia clans—they all appear in the pages of this book.Even in the worst periods of its history, Belgrade was always a multicultural, multireligious, and multinational city. This anthology illustrates that. Alongside our Serbian authors, there are stories written by Croatian, Bosnian, British, and Finnish writers. The same is true for our great team of translators, which includes Americans, Serbians, Bosnians, and an Albanian . . .Right now, you likely believe there are a number of cities throughout the world that would make better settings for good noir stories. But I am quite certain that after reading this book, you will find yourself seduced by the dark charm of the White City.

Boom Chicago Presents the 30 Most Important Years in Dutch History

by Matt Diehl Andrew Moskos Pep Rosenfeld Saskia Maas

An exciting history of the improv group you've never heard of that changed comedy in America—this is the story of Boom Chicago in Amsterdam as told by its founders and most famous alumni."It’s kind of crazy, the impact on culture so many Boom Chicago alums have had. Boom was where I became my best comedic self: the excitement of Amsterdam, the freedom of that environment, the letting loose—it's magic. There's no better training ground." —Jordan Peele"Boom Chicago should have ended up on the scrap heap of 'Terrible Ideas Americans Have While Stoned in Amsterdam.' But when you stubbornly love one thing (comedy) as much as another thing (Amsterdam), you just believe they should be together. And here we are—thirty years later, Boom Chicago is alive and kicking." —Seth Meyers"Working at Boom Chicago was an unbelievable experience. Thank goodness someone was smart enough to write it all down! You're lucky 'cause you get to read about THE most exciting, fun, and illegal time I've ever had!" —Amber RuffinFeaturing interviews with: Meyers, Peele, Ruffin, Jason Sudeikis, Ike Barinholtz, Greg Shapiro, Kay Cannon, and many more; and a sixteen-page, full-color insert with both behind-the-scenes snapshots and images from live performances. What do Ted Lasso, Get Out, Late Night with Seth Meyers, 30 Rock, A Black Lady Sketch Show, Breaking Bad, Saturday Night Live, Girls5Eva, The Colbert Report, Inside Amy Schumer, Pitch Perfect, Key & Peele, The Daily Show, MADtv, Rick and Morty, The Amber Ruffin Show, Horrible Bosses, Portlandia, It's Always Sunny in Philadelphia, Suicide Squad, Superstore, How I Met Your Mother, Wicked, The Pee-Wee Herman Show, Brooklyn Nine-Nine, and Broad City all have in common? They all feature writers, creators, directors, or stars who got their start at Boom Chicago.Having risen roughly to the middle of Chicago's cutthroat comedy scene, Andrew Moskos and Pep Rosenfeld decamped the Midwest for Amsterdam, Netherlands in 1993 to start their own improv comedy troupe, Boom Chicago. In a foreign land with zero tradition of English-language humor, Moskos and Rosenfeld unwittingly created the finishing school for some of today's most groundbreaking comedic talents. They (along with coauthors Matt Diehl and Saskia Maas) document this journey in the definitive oral history Boom Chicago Presents the 30 Most Important Years in Dutch History. From its stages, Boom Chicago went on to launch cultural game changers like Seth Meyers, Jordan Peele, Amber Ruffin, Jason Sudeikis, Brendan Hunt, Ike Barinholtz, Kay Cannon, and Tami Sagher (and that's just a partial list). At Boom, these young upstarts honed their craft in front of unsuspecting foreign audiences and visiting dignitaries like Burt Reynolds, Run-DMC's Jam Master Jay, Dutch royalty, and the Netherlands's prime minister—all while navigating a world with legal weed and prostitution, annual holiday celebrations involving blackface, cookies with weird racist names, and football that has nothing to do with the NFL. From this culture shock, this collective created a more topical, inclusive, tech-savvy humor that would become the dominant comedy style of our time.

We're Not Gonna Take It (LyricPop)

by Dee Snider

This picture book of Dee Snider’s classic song of empowerment and self-determination will strike a chord with kids everywhere.“[A] story that both parents and children can easily relate to.” —Exclusive Magazine“We’re not gonna take itNo, we ain’t gonna take itWe’re not gonna take itAnymore!”We’re Not Gonna Take It is a playful picture book echoing 1980s hair band Twisted Sister’s most popular antiestablishment anthem. As part of their triple-platinum album Stay Hungry, “We’re Not Gonna Take It” spent fifteen weeks on the Billboard Hot 100 chart, reaching number twenty-one. With lyrics by Dee Snider and illustrations by Margaret McCartney, this picture book follows three toddlers on a mission to defy their parents, whether it be lunchtime, bath time, or bedtime. We’re Not Gonna Take It is a story both parents and children can relate to, and a song they can enjoy together.

The Book of Harlan: A Novel

by Bernice L. McFadden

During WWII, two African American musicians are captured by the Nazis in Paris and imprisoned at the Buchenwald concentration camp.“Simply miraculous . . . As her saga becomes ever more spellbinding, so does the reader’s astonishment at the magic she creates. This is a story about the triumph of the human spirit over bigotry, intolerance and cruelty, and at the center of The Book of Harlan is the restorative force that is music.” —Washington Post“McFadden’s writing breaks the heart—and then heals it again. The perspective of a black man in a concentration camp is unique and harrowing and this is a riveting, worthwhile read.” —Toronto StarThe Book of Harlan opens with the courtship of Harlan’s parents and his 1917 birth in Macon, Georgia. After his prominent minister grandfather dies, Harlan and his parents move to Harlem, where he eventually becomes a professional musician. When Harlan and his best friend, trumpeter Lizard Robbins, are invited to perform at a popular cabaret in the Parisian enclave of Montmartre—affectionately referred to as “The Harlem of Paris” by black American musicians—Harlan jumps at the opportunity, convincing Lizard to join him.But after the City of Light falls under Nazi occupation, Harlan and Lizard are thrown into Buchenwald—the notorious concentration camp in Weimar, Germany—irreparably changing the course of Harlan’s life. Based on exhaustive research and told in McFadden’s mesmeric prose, The Book of Harlan skillfully blends the stories of McFadden’s familial ancestors with those of real and imagined characters.

Ruins

by Achy Obejas

A true believer is faced with a choice between love for his family and the Cuban Revolution.“Daring, tough, and deeply compassionate, Achy Obejas’s Ruins is a breathtaker. Obejas writes like an angel, which is to say: gloriously . . . one of Cuba’s most important writers.” —Junot Díaz, winner of the Pulitzer Prize for Fiction“[An] honest and superbly written book.” —Miami HeraldUsnavy has always been a true believer. When the Cuban Revolution triumphed in 1959, he was just a young man and eagerly signed on for all of its promises. But as the years have passed, the sacrifices have outweighed the glories and he’s become increasingly isolated in his revolutionary zeal. His friends openly mock him, his wife dreams of owning a car totally outside their reach, and his beloved fourteen-year-old daughter haunts the coast of Havana, staring north.In the summer of 1994, a few years after the collapse of the Soviet Union, the government allows Cubans to leave at will and on whatever will float. More than 100,000 flee—including Usnavy’s best friend. Things seem to brighten when he stumbles across what may or may not be a priceless Tiffany lamp that reveals a lost family secret and fuels his long repressed feelings . . . But now Usnavy is faced with a choice between love for his family and the Revolution that has shaped his entire life.

South Central Noir (Akashic Noir #0)

by Gary Phillips

The Akashic Noir Series’ forensic study of Southern California sharpens its focus on one of Los Angeles’s most recognized neighborhoods.“If you’re of a certain age, your perception of South Los Angeles might have been formed by riots and rappers. Or maybe you know it through television . . . But Gary Phillips, who grew up there, has a more historically complex point of view . . . For Phillips and the 13 other writers who contributed to his just-published anthology, those narrower, pop-infused renditions are just the tip of the iceberg . . . with the result that their work—and their city—is much richer for the exercise.” —Los Angeles Times "Let's make some space for crime fiction in miniature. Akashic Books offers its latest city-centric noir anthology with South Central Noir, which includes 14 top-notch stories about one of Los Angeles's most chronicled neighborhoods. The editor, Gary Phillips—whose most recent novel is One-Shot Harry—has assembled a formidable group of writers that includes Jervey Tervalon, Tananarive Due, Naomi Hirahara, Steph Cha and Penny Mickelbury." —New York Times Book Review From the Introduction by Gary Phillips"Within these pages you’ll find stories of those walking the straight and narrow—until something untoward happens. Maybe it’s someone taking a step out of line, getting caught up in circumstances spiraling out of their control. Maybe they’re planning the grift, the grab . . . whatever it is to finally put them over. Other times the steps they take are to get themselves or people they care about out from under. You’ll find the offerings in these pages are a rich mix of tone—tales told of hope, survival, revenge, and triumph. Excursions beyond the headlines and the hype.The settings herein reflect South Central today or chronicle its colorful past, such as the days of the jazz joints along Central Avenue . . . From South Park to East Martin Luther King Jr. Boulevard, from the borderlands of Watts to the one-time Southern Pacific railroad tracks paralleling Slauson Avenue, take a tour of a section of Los Angeles that may be unfamiliar to you but you will get to know, at least a little, by the time you finish reading this entertaining and engaging anthology."Featuring brand-new stories by: Steph Cha, Nikolas Charles, Tananarive Due, Larry Fondation, Gar Anthony Haywood, Naomi Hirahara, Emory Holmes II, Roberto Lovato, Penny Mickelbury, Gary Phillips, Eric Stone, Jervey Tervalon, Jeri Westerson, and Désirée Zamorano.

Polar Vortex: A Novel

by Shani Mootoo

A novel reminiscent of the works of Herman Koch and Rachel Cusk, in which a lesbian couple attempts to escape the secrets of their pasts.“[Mootoo’s] unsettling latest examines how secrets always come back to haunt us—especially the ones we’ve managed to keep from ourselves.” —Globe & Mail, one of the 100 Favorite Books of 2020One of Autostraddle‘s Best Queer Books of 2020Polar Vortex is a seductive and tension-filled novel about Priya and Alex, a lesbian couple who left the big city to relocate to a bucolic countryside community. It seemed like a good way to leave their past behind and cement their newish, later-in-life relationship. But there’s leaving the past behind—and then there’s running away from awkward histories.Priya has a secret—a long-standing on-again, off-again relationship with a man, Prakash. In Priya’s mind Prakash is little more than an old friend, but in reality things are a bit complicated. Why has she never told Alex about him? Prakash has tracked Priya down in her new life, and before she realizes what she’s doing, she invites him to visit.Alex is not pleased, and soon the existing cracks in their relationship widen, revealing secrets Alex herself would have preferred to keep. Into the fissure walks Prakash, whose own agenda forces all three to face the inevitable consequences of their choices.

Mayday!: Asking for Help in Times of Need

by M. Nora Klaver

Mayday! Asking for Help in Times of Need shows how to make the intimidating but potentially rewarding process of asking for help far less daunting. Using an inviting conversational style sprinkled with humor and personal stories, M. Nora Klaver first delves deeply into the social and psychological factors that keep us in isolation and then lays out a straightforward process for cultivating a mindset that will accept and invite help at home and at work. Using exercises and examples, she explains how to figure out what to ask for, whom to ask, how to ask, and when and where to ask. Besides making our lives easier, Klaver shows that asking others for help can be an emotionally and spiritually enriching experience, one that, surprisingly, will end up making us feel more confident and will strengthen our relationships. Drawn from her twenty years of experience as both a personal and a Fortune 100 executive coach, Mayday! is the first book to fully integrate the body, mind, and emotions in a truly effective step-by-step approach to getting the help we need.

The She Spot: Why Women Are the Market for Changing the World-And How to Reach Them

by Lisa Witter Lisa Chen

Offers concrete, field-tested advice for helping nonprofits, social advocacy organizations, and political campaigns connect more effectively with women Includes examples from both the for-profit and non-profit sectors Written by top executives from the largest public interest communication firm in the country The secret to changing the world is hidden in plain sight—in fact, it’s half the population. Women vote more, volunteer more, and give to more charities than men do. They control over half of the total wealth in America. Corporations have long recognized the growing power of woman and have been targeting them for years. The She Spot is a practical and provocative primer showing how nonprofits and social change organizations can do it too. Lisa Witter and Lisa Chen reveal surprising insights into women’s real social priorities (for example, in one poll only 7% of women identified “protecting reproductive choice," supposedly the women’s issue, as a top priority for Congress). They describe four core principles—care, control, connect, and cultivate—for designing messages that will resonate with women of all ages and backgrounds. And using case histories from companies like Home Depot, T-Mobile and Kellogg’s as well as nonprofits like MoveOn.org, The American Lung Association and The Environmental Defense Fund, they explain precisely how to put these four principles into practice. This book makes the case that simply painting your marketing campaign “pink” and calling it a day will miss the mark with most women. Witter and Chen show that you can expand your outreach to connect with women in addition to men—think both/and, not either/or. You’ll raise more money and recruit more supporters for your cause. In the end, those who hit the “She Spot” claim the power to create a better, brighter world for all of us.

Leveraging the Impact of 360-Degree Feedback, Second Edition

by Craig Chappelow Sylvester Taylor John W. Fleenor

From the Center for Creative Leadership, this essential guide is updated with new insights, tips, and tools to help organizations get the most out of 360-degree feedback.This hands-on guide from the Center for Creative Leadership (CCL) shows how to implement effective 360-degree feedback systems as part of leadership development initiatives in organizations. Written for professionals who work inside organizations and external consultants working with clients, the book draws on over twenty years of research and practice in organizations both large and small. Expert authors from CCL provide step-by-step guidelines for successful 360-degree feedback as well as best practices observed and tested with CCL's broad base of clients. The second edition is updated with advances in the field over the past ten years and features new chapters on what affects validity, why the process can fail, and the future of leadership. The book includes worksheets, checklists, and other tools to use or adapt with a 360-degree feedback process in any organization.

Selling from Your Comfort Zone: The Power of Alignment Marketing

by Stacey Hall

You don't have to betray yourself or your values to close stellar sales. This book introduces a simple formula for a personalized approach to building connections through alignment and problem-solving.So many salespeople believe that they have to push themselves out of their comfort zones and compromise their values to sell products. But, as Stacey Hall shows, the comfort zone can actually be a power zone that leads to sales, satisfaction, and success. Selling from Your Comfort Zone shifts away from pushy and spammy sales tactics and instead shows how you can bring meaning to your role as a salesperson. Hall teaches how to remain in alignment with your calling, with yourself, with what you are selling, with your prospects, and with what you are saying to your prospects. By being aligned with your core values and personality traits, you will have more confidence, energy, and courage to achieve your goals, which greatly increases the chances of success. Studies reveal that while men generally rely on improving and driving outcomes to close sales, women tend to emphasize building connections, shaping solutions, and collaborating. Hall's Alignment Marketing formula combines both skillsets in an easy-to-follow process for gently expanding your comfort zone to the edge of its safe boundaries. By adopting this approach, you can stay flexible and resilient in the face of problems and objections that all salespeople encounter along the way.

Acquisition Management

by R. M. Engelbeck

Your Step-by-Step Guide to Today's Best Procurement Practices"Acquisition Management is a great book for those in the government acquisition business. It is complete and well documented. I was especially impressed with the format which makes it valuable for training people new to the acquisition field and as a reference to those with more experience."Brig. Gen. James C. Dever, Jr.USAF (Ret.)Formerly, DCS Contracting and Manufacturing, Air Force Systems CommandWhether you're a contractor or government personnel, one thing is for sure: The federal procurement process is undergoing a major overhaul. And, to be successful, you must master a host of new methods, rules, and requirements. New from Management Concepts, Acquisition Management is the first step-by-step guide to the government's new strategies and methods for procurement.This new, streamlined acquisition process adopts the best practices of the business world to boost cost-efficiency and reduce the time from contract development to delivery. Acquisition Management prepares you fully to understand and apply these new acquisition techniques, teaching you how to manage contract risk and work more effectively as a member of a multi-functional team.Key Features• Reviews acquisition principles to help you develop a basis for decision-making• Gives you step-by-step guidance for every phase of the process, from solicitation to closeout• Places the procurement process in a risk management context to help you troubleshoot problems and ensure success• Outlines the roles and tasks of major players in the process to help you work more effectively as part of the contracting team• Presents pertinent information from the FAR at each applicable point in the acquisition process

The Pebble and the Avalanche: How Taking Things Apart Creates Revolutions

by Moshe Yudkowsky

The Pebble and the Avalanche shows how the Internet, the auto industry, music downloading, and other rapidly evolving industries are all connected by the same dynamic -- disaggregation. Moshe Yudkowsky shows why this dynamic is crucial to survival in the 21st century marketplace, and how you can use it to bring about change in your industry. Disaggregation means taking things apart -- for example, the break-up of AT&T, which greatly improved phone service. But there are more subtle examples. Separating information from the storage medium -- digital music doesn't rely on records, tapes, or CDs; digital photographs don't require paper; and digital movies don't need film -- has enabled millions of people to create and share their work (and others') far more easily than ever before, with enormous implications. Think of this process as an avalanche: at the top of a mountain, rocks are jammed together in a solid mass. Pry some of these rocks loose and you will unleash a tremendous outpouring of energy that sweeps everything from its path. The same thing happens in technology: with the right innovation, you can pry the pieces of technology apart and unleash an outpouring of powerful ideas that shake apart whole industries. Yudkowsky details exactly how disaggregation works, describing five different ways of taking things apart, and the many ways it can be used to generate new innovations. The Pebble and the Avalanche provides strategies for successfully adapting to a disaggregation revolution, and points towards the future, identifying several industries that are about to be completely transformed by disaggregation.

Creating an Environment for Successful Projects, 3rd Edition: The Quest To Manage Project Management (Business And Management Ser.)

by Robert J. Graham Randall Englund

Now in its third edition, this project management classic has been updated with an array of field-tested tools to help upper management ensure the success of projects within organizations. For over twenty years, Creating an Environment for Successful Projects has been a staple for upper managers who want to help projects succeed. This new edition includes case studies from companies that have successfully applied the approach, along with practical tools such as templates, surveys, and benchmark reports for savvy leaders who want to ensure project success throughout their organizations. The insights in this book will help management speed projects along instead of getting in their way. All too often, well-intentioned managers put roadblocks in the team's way instead of empowering them with the tools they need to succeed. This approach to project environments, grounded in decades of research and practice, will help you make your organization the most project-friendly it's ever been. Organizational changes rarely work unless upper management is heavily involved. Although project managers are most closely responsible for the success of projects, upper managers are the ones who ultimately create an environment that supports those projects. The way upper managers define, structure, and act toward projects has an important effect on the success or failure of those projects and, consequently, the success or failure of the organization. This book helps all managers understand the need for project management changes and shows how to develop project management as an organizational practice.

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