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Radical Listening: The Art of True Connection
by Robert Biswas-Diener Christian van NieuwerburghUnlock the transformative power of Radical Listening—a profound practice that moves beyond simply hearing words to actively co-creating meaning.Leading experts in Positive Psychology coaching outline six unique competencies that go beyond "active listening skills" to create deep understanding and connection.In our distracted, divisive world, the transformative power of true listening has never been more essential. Radical Listening is a revolutionary guide to mastering this vital skill from renowned experts Christian van Nieuwerburgh and Robert Biswas-Diener. Moving beyond simply hearing words, their groundbreaking framework teaches you to actively co-create meaning and connection. Though we spend nearly three hours a day on the receiving end of communication, listening is frequently neglected. We're bombarded by data, digital distractions, and a culture that celebrates talkers over listeners. Radical Listening provides the antidote, equipping you with six core competencies:•Noticing•Quieting•Accepting•Acknowledging•Questioning•InterjectingWhether you're seeking to improve your leadership, foster more collaborative teamwork, or simply connect more meaningfully with others, Radical Listening offers a powerful remedy. Allow this book to reshape how you experience the world and those around you through the revelatory act of listening fully.
Kiss That Frog!: 12 Great Ways to Turn Negatives into Positives in Your Life and Work
by Brian Tracy Christina SteinJust like the lonely princess in the fairy tale who was reluctant to lock lips with a warty frog and transform him into a handsome prince, something stops many of us short of attaining our dreams. Our negative thoughts, emotions, and attitudes can threaten to keep us from achieving all that we’re capable of. Here bestselling author and speaker Brian Tracy and his daughter, therapist Christina Tracy Stein, provide a set of practical, proven strategies anyone can use to turn those negative frogs into positive princes. Tracy and Stein present a step-by-step plan that addresses the root causes of negativity, helps you uncover blocks that have become mental obstacles, and shows how you can transform them into stepping-stones to achieve your fullest potential. The book distills, in an accessible and immediately useful form, what Tracy has presented in more than 5,000 talks and seminars with more than five million people in fifty-eight countries and what Stein has learned through thousands of hours of counseling people from all walks of life. “There is nothing either good or bad, but thinking makes it so,” the authors quote Shakespeare. The many powerful techniques and exercises in this book will help you change your mindset so that you discover something worthwhile in every person and experience, however difficult and challenging they might seem at first. You’ll learn how to develop unshakable self-confidence, become your best self, and begin living an extraordinary life.
The Capitalist and the Activist: Corporate Social Activism and the New Business of Change
by Tom C. Lin2023 Axiom Business Books Award Silver Medalist (Business Commentary)2023 Nautilus Book Award Silver Medalist (Social Change & Social Justice)This is the first in-depth examination of the important ongoing fusion of activism, capitalism, and social change masterfully told through a compelling narrative filled with vivid stories and striking studies.Corporations and their executives are at the forefront of some of the most contentious and important social issues of our time. Through pronouncements, policies, boycotts, sponsorships, lobbying, and fundraising, corporations are actively engaged in issues like immigration reform, gun regulation, racial justice, gender equality, and religious freedom. Despite corporate social activism being everywhere these days-witness how quickly companies and progressives united to oppose North Carolina's bathroom bill or support the Black Lives Matter movement-there has been no in-depth examination of the far-reaching consequences of this movement. What first principles should guide businesses' approaches? How should activists engage with businesses in a way that is most beneficial to their causes? What are potential pitfalls and risks associated with corporate social activism for activists, businesses, and society at large? Weaving studies and stories, Temple University professor of law, Tom C. W. Lin offers a road map for how we got here and a compass for where we are going as a nation of capitalists and activists seeking profit and progress.
Leading Beyond Change: A Practical Guide to Evolving Business Agility
by Michael Sahota Audree Tara SahotaThis guide shows readers how to transform a traditional organization into an evolutionary one with a framework and mindset that offer a new way of leading and approaching change. Now more than ever, society is demanding change, and organizations are being asked to shift into more conscious and agile business practices. Yet, most of what people believe about leadership, effective workplaces, and how to create lasting change is either incomplete or outright incorrect. And even if the desire to change is there, understanding of how to achieve it is elusive. This book holds the key. It introduces the Shift Evolutionary Leadership Framework (SELF), which helps leaders create the understanding and application needed to evolve high performance. At the core of the book are dozens of business patterns that cut across seven dimensions of organizational functioning. The traps of traditional organizations are contrasted with the high-performance practices of evolutionary organizations. Authors Michael Sahota and Audree Tata Sahota explain the steps of leading beyond change—evolving beyond servant leadership to make the inner shift needed to unlock the practical skills and techniques.Whether readers call this shift business agility, Teal Agility, evolutionary, or the future of work, it is possible to create high-performing organizations filled with energized people who are able to surf the waves of change.
The Socially Intelligent Project Manager: Soft Skills That Prevent Hard Days
by Kim WassonThis no-nonsense guide to social intelligence for project managers gives you a step-by-step process for building a bulletproof project team—no matter what gaps exist in personality, geography, culture, or communication style. High-performing teams don't happen by magic. You need processes that are designed in a socially intelligent way if your team is going to overcome the modern world's tough challenges with coordination. To be a star project manager, you have to communicate with people in their individual learning styles, provide accountability in ways that won't be demotivating, and run meetings and minutes that people won't tune out. Your processes must be constructed in ways that respect the complex realities of social dynamics step by step.You have to know your team before you can motivate them, and you have to motivate them before you can manage them. In this book are foolproof techniques to make sure your team connects with you, each other, and everyone they need to get the job done. After all, a team should be more than the sum of its parts—and it's up to the project manager to provide the glue that holds it all together.
Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change
by Robert J. MarshakOrganizational change initiatives often fail because they focus exclusively on the rational, overt aspects of change, overlooking the powerful role played by concealed or irrational factors. It's well known that these covert processes--such as hidden agendas, blind spots, office politics, tacit assumptions, secret hopes, wishes and fears--frequently sabotage change efforts, but up until now nobody has offered a rigorous, consistent way of identifying and dealing with them. Drawing on over thirty years of experience as an organizational change consultant to global corporations and government agencies, Robert J. Marshak shows precisely how to bring these hidden processes to light and deal with their negative impact. Marshak identifies five different dimensions of covert processes, presents an integrated model to explain the ultimate source of all of them, and shows how to diagnose whether any covert processes might be at work in your organization. He then offers specific tools and techniques for engaging and managing these "under-the-table" processes and for creating the kind of organizational environment in which such hidden dynamics are unable to flourish. Covert Processes at Work is a comprehensive and practical guide that managers, leaders, and consultants can use to deal with the hidden dynamics that are often at the root of many organizational problems.
Future Hype: The Myths of Technology Change
by Bob SeidenstickerEveryone knows that today's rate of technological change is unprecedented. With technological breakthroughs from the Internet to cell phones to digital music and pictures, everyone knows that the social impact of technology has never been as profound. Future Hype surveys the past few hundred years to show that many of the technologies we now take for granted transformed society in far more dramatic ways than recent developments so often touted as unparalleled and historic. Seidensticker exposes the hidden costs of technology and will help both consumers and businesses take a shrewder position when the next 'essential' innovation is trotted out.
The Rise of the American Corporate Security State: Six Reasons to Be Afraid
by Beatrice EdwardsIn the United States today we have good reasons to be afraid. Our Bill of Rights is no more. It has been rendered pointless by heavy surveillance of average citizens, political persecution of dissenters, and the potential of indefinite detention now codified into law. Our democracy and freedoms are impaired daily by government control of information, systemic financial corruption, unfettered corporate influence in our elections, and by corporate-controlled international institutions. The Constitution of The United States that has shielded us for more than 200 years from the tentacles of oppressive government and the stranglehold of private wealth becomes more meaningless with each new act of corporate-ocracy. Behind a thinning veneer of democracy, the Corporate Security State is tipping the balance between the self-interest of a governing corporate elite and the rights of the people to freedom, safety and fairness. The consequences of these trends and conditions are devastating. We are submerged in endless war, and the wealth produced by and in the United States skews upward in greater concentrations every year. The middle class is under financial attack, as Washington prepares to loot Social Security and Medicare to finance the insatiable war-making and profit-taking. Repression descends on a people slowly at first, but then crushes quickly, silencing dissent. According to the author of Rise of The American Corporate Security State, Beatrice Edwards, our task now is to recognize the real reasons to be afraid in 21st century America, and address them. Our early steps in the right direction may be small ones, but they are important. They are based on the principle that we, as Americans, have a right to know what our government is doing and to speak openly about it. Creeping censorship, secret courts, clandestine corporate control are all anathema to democratic practices and must be corrected now, before this last chance to redeem our rights is lost.
21st Century Investing: Redirecting Financial Strategies to Drive Systems Change
by William Burckart Steven LydenbergTwo experienced and visionary authors show how institutions and individuals can go beyond conventional and sustainable investing to address complex problems such as income inequality and climate change on a deep, systemic level.It's time for a new way to think about investing, one that can contend with the complex challenges we face in the 21st century. Investment today has evolved from the basic, conventional approach of the 1950s. Investors have since recognized the importance of sustainable investment and have begun considering environmental and social factors. Yet the complexity of the times forces us to recognize and transition to a third stage of investment practice: system-level investing.In this paradigm-shifting book, William Burckart and Steve Lydenberg show how system-level investors support and enhance the health and stability of the social, financial, and environmental systems on which they depend for long-term returns. They preserve and strengthen these fundamental systems while still generating competitive or otherwise acceptable performance.This book is for those investors who believe in that transition. They may be institutions, large or small, concerned about the long-term stability of the environment and society. They may be individual investors who want their children and grandchildren to inherit a just and sustainable world. Whoever they may be, Burckart and Lydenberg show them the what, why, and how of system-level investment in this book: what it means to manage system-level risks and rewards, why it is imperative to do so now, and how to integrate this new way of thinking into their current practice.
Right Relationship: Building a Whole Earth Economy
by Peter G. Brown Geoff GarverOur current economic system—which assumes endless growth and limitless potential wealth—flies in the face of the fact that the earth’s resources are finite. The result is increasing destruction of the natural world and growing, sometimes lethal, tension between rich and poor, global north and south. Trying to fix problems piecemeal is not the solution. We need a comprehensive new vision of an economy that can serve people and all of life’s commonwealth. Peter G. Brown and Geoffrey Garver use the core Quaker principle of “right relationship”—interacting in a way that is respectful to all and that aids the common good—as the foundation for a new economic model. Right Relationship poses five basic questions: What is an economy for? How does it work? How big is too big? What’s fair? And how can it best be governed? Brown and Garver expose the antiquated, shortsighted, and downright dangerous assumptions that underlie our current answers to these questions, as well as the shortcomings of many current reform efforts. They propose new answers that combine an acute awareness of ecological limits with a fundamental focus on fairness and a concern with the spiritual, as well as material, well-being of the human race. Brown and Garver describe new forms of global governance that will be needed to get and keep the economy in right relationship. Individual citizens can and must play a part in bringing this relationship with life and the world into being. Ultimately the economy, as indeed life itself, is a series of interconnected relationships. An economy based on the idea of “right relationship” offers not only the promise of a bountiful future but also an opportunity to touch the fullness of human meaning and, some would say, the presence of the Divine.
7 Rules for Positive, Productive Change: Micro Shifts, Macro Results
by Esther DerbyChange is difficult but essential—Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Even if you don't have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices to meet new challenges. This is not a simple process on any level. Often, there is no indisputable right answer, and responding requires trial and error, learning and unlearning. Whatever you choose to do, it will interact with existing policies and structures in unpredictable ways. And there is, quite simply, a natural human resistance to being told to change. Rather than creating more rigorous preconceived plans or imposing change by decree, agile software developer turned organizational change expert Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way. She presents a set of seven heuristics—guides to problem-solving—that empower people to achieve outcomes within broad constraints using their personal ingenuity and creativity. When you work by attraction, you give space and support for people to feel the loss that comes with change and help them see what is valuable about the future you propose. Resistance fades because people feel there is nothing to push against—only something they want to move toward. Derby's approach clears the fog to provide a new way forward that honors people and creates safety for change.
From PMO to VMO: Managing for Value Delivery
by Sanjiv Augustine Roland Cuellar Audrey Scheere"By the end of this book, you will understand what is valuable, how to measure value, and how to optimize the flow of valuefrom idea to your customer." Evan Leybourn, co-founder and CEO, Business Agility Institute Agile methods have brought about dramatic changes in how organizations manage and deliver not only IT services, but their entire product and service value streams. As legacy organizations transition to newer, end-to-end agile operating models, the Project Management Office (PMO) needs to redesign its mission and operation to be more in line with these modern ways of working. That requires being more customer-focused and value-adding, and less hidebound, bureaucratic and tied to antiquated processes and mindsets. Visionary leaders are transitioning into enablers of this change, and maximizing value through the entire organization. Middle management, including program and project managers (PMs), are racing to maximize their professional relevancy in this new world. This book defines the role of the agile value management office (VMO), using case studies and a clear road map to help PMs visualize and implement a new path where middle management and the VMO are valued leaders in the age of business agility.
The Real-Time Revolution: Transforming Your Organization to Value Customer Time
by Jerry Power Thomas FerrattTime has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value—and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector.
Learning from Leonardo: Decoding the Notebooks of a Genius
by Fritjof CapraLeonardo da Vinci was a brilliant artist, scientist, engineer, mathematician, architect, inventor, writer, and even musician—the archetypal Renaissance man. But he was also, Fritjof Capra argues, a profoundly modern man. Not only did Leonardo invent the empirical scientific method over a century before Galileo and Francis Bacon, but Capra’s decade-long study of Leonardo’s fabled notebooks reveal him as a systems thinker centuries before the term was coined. He believed the key to truly understanding the world was in perceiving the connections between phenomena and the larger patterns formed by those relationships. This is precisely the kind of holistic approach the complex problems we face today demand. Capra describes seven defining characteristics of Leonardo da Vinci’s genius and includes a list of over forty discoveries Leonardo made that weren’t rediscovered until centuries later. Leonardo pioneered entire fields—fluid dynamics, theoretical botany, aerodynamics, embryology. Capra’s overview of Leonardo’s thought follows the organizational scheme Leonardo himself intended to use if he ever published his notebooks. So in a sense, this is Leonardo’s science as he himself would have presented it. Leonardo da Vinci saw the world as a dynamic, integrated whole, so he always applied concepts from one area to illuminate problems in another. For example, his studies of the movement of water informed his ideas about how landscapes are shaped, how sap rises in plants, how air moves over a bird’s wing, and how blood flows in the human body. His observations of nature enhanced his art, his drawings were integral to his scientific studies, and he brought art and science together in his extraordinarily beautiful and elegant mechanical and architectural designs. Obviously, we can’t all be geniuses on the scale of Leonardo da Vinci. But by exploring the mind of the preeminent Renaissance genius, we can gain profound insights into how best to address the challenges of the 21st century.
Why Motivating People Doesn't Work…and What Does, Second Edition: More Breakthroughs for Leading, Energizing, and Engaging
by Susan Fowler"Leaders who want to amp up employee morale should take a look.-Publishers WeeklyWhat if the answer to motivating people is to stop trying to motivate them?The second edition of this bestseller reveals how motivation science is essential for solving the most vexing leadership issues-from hybrid work and retention to employee engagement.Leaders face a motivation dilemma. Traditional command-and-control management styles and carrot-and-stick motivation techniques have been proven ineffective.Motivation researcher and leadership consultant Susan Fowler expands on her groundbreaking Spectrum of Motivation model in this updated post-pandemic edition. New chapters tackle motivation science's role in managing remote and hybrid work; expose overused tactics, such as gamification and tokens; and tell the fascinating backstory behind the great resignation and quiet quitting. Fowler's approach to leadership is fresh, pragmatic, and inspiring. But it's also empirically sound. Her framework builds on Self-Determination Theory, equipping leaders with skills to encourage choice, deepen connection, and build competence. Leaders who mastered this method have experienced breakthroughs with higher retention, lower turnover, greater acceptance of DEIJ initiatives, and a more vital, creative, and resilient workforce. Through her experiences working with organizations and leaders around the world, Fowler reminds us that motivation is at the heart of everything people do and everything they don't do but wish they did. When managers integrate motivation science into their everyday leadership practice, an evolutionary truth emerges: people can be highly productive and flourish simultaneously.
Whole-Scale Change: Unleashing the Magic in Organizations
by Dannemiller Tyson AssociatesPEOPLE IN ORGANIZATIONs of all types-public and private, large and small-have for years had to wrestle with the formidable challenge of successfully planning and implementing changes in how they do business. Today, the demand for faster approaches is increasing across a broad spectrum of organizations in business and society, as they are faced daily with an array of change mandates-new business strategy development and deployment, merger and acquisition integration, work re-design, community organizing, and more. Traditional command and control structures and processes no longer enable and mobilize people in organizations-the rapid rate of change in the environment demands new and different ways for organizations to respond. Whole-Scale Change: Unleashing the Magic in Organizations combines systems theory and practical methodology to offer a proven, flexible approach that leads to aligned action by hundreds, even thousands of people-and creates powerful processes for change. Shattering the old paradigm about how long it takes organizations to change, the book shows how to rapidly engage the whole system in meeting organizational agility and flexibility demands. It offers adaptable, repeatable strategies for different settings and convening issues through the authors' unique Whole-Scale approach-which has been successfully applied in diverse businesses and industries, the service sector, health care, education, government, other nonprofits, and communities throughout the world. Imagine everyone in your organization pulling in the same direction, everyone with the same information, acting quickly to solve the problems and confront the issues facing your organization. Whole-Scale Change provides not only the theories and principles underlying the approach, but also the practical methods, tools, and road maps for unleashing the energy and combining the power and wisdom of all the people in an organization.
Ice Cream Social: The Struggle for the Soul of Ben & Jerry's
by Brad EdmondsonBen & Jerry’s has always been committed to an insanely ambitious three-part mission: making the world’s best ice cream, supporting progressive causes, and sharing the company’s success with all stakeholders: employees, suppliers, distributors, customers, cows, everybody. But it hasn’t been easy. This is the first book to tell the full, inside story of the inspiring rise, tragic mistakes, devastating fall, determined recovery, and ongoing renewal of one of the most iconic mission-driven companies in the world. No previous book has focused so intently on the challenges presented by staying true to that mission. No other book has explained how the company came to be sold to corporate giant Unilever or how that relationship evolved to allow Ben & Jerry’s to pursue its mission on a much larger stage. Journalist Brad Edmondson tells the story with an eye for details, dramatic moments, and memorable characters. He interviewed dozens of key figures, particularly Jeff Furman, who helped Ben and Jerry write their first business plan in 1978 and became chairman of the board in 2010. It’s a funny, sad, surprising, and ultimately hopeful story.
The Hidden History of the American Dream: The Demise of the Middle Classand How to Rescue Our Future (The Thom Hartmann Hidden History Series #4)
by Thom HartmannAmerica's most popular progressive radio host and New York Times bestselling author explores the fall of the American Dream and the steps we can take to bring it back.The widening wealth gap is all too familiar to many Millennials and GenZers, especially when home ownership and the lack of debt seem like faraway fantasies. And it's no surprise when they only hold about 4.6% of the country's wealth while Boomers held 22% at around the same age. So what happened to the promise of the American Dream?In this new, final entry of his celebrated Hidden History Series, Thom Hartmann uncovers the rise of the American middle class through the progressive policies of FDR, through to its downfall with the increasing privatization and economic deregulations of the Reagan era.He also explores potential solutions including:Wealth and inheritance taxes to lessen economic inequalitySupporting unions through increasing labor rightsRenationalizing public spaces and transportationThe American Dream often remains just a dream for many, but this book highlights what needs to be done to take it back and help make it a reality for us all.
The Government Manager's Guide to Strategic Planning
by Kathleen E. MonahanStrategic planning deals with long-term goals and objectives. Performance management focusing on the performance of an organization, department, process, or employee—is what makes strategic planning work. Neither can be done without the other, but both must be adapted to the organization. This volume is designed as a reference for those involved in the day to-day challenge of performance management and measurement. Government managers will find ideas and practices that can be applied effectively in the federal environment.
Shifting Sands: A Guidebook for Crossing the Deserts of Change
by Steve Donahue"We had no vehicle. We didn't know how or if we could continue heading south. I was in a vast, seemingly endless desert. I didn't know when or if we'd make it to the other side. I didn't even know where the other side was. It wasn't in Algeria. I knew that much. Was it in Niger? Where does the Sahara actually end?" We live in a culture, Donahue writes, which loves "climbing mountains." We want to see the peak, map out a route, and follow it to the top. Sometimes this approach works, but not always, particularly when we are enduring a personal crisis-divorce, job loss, addiction, illness, or death. We may not know exactly where we are going, how to get there, or even how we'll know we've arrived. And it's not just in times of crisis. There are many deserts in our lives, situations with no clear paths or boundaries. Finding a job is usually a mountain, but changing careers can be a desert. Having a baby is a mountain, especially for the mom. But raising a child is a desert. Battling cancer is a mountain. Living with a chronic illness is a desert. In the desert, we need to follow different rules than we follow when conquering a mountain. We need to be more intuitive, more patient, more spontaneous. Donahue outlines six "rules of desert travel" that will help us discover our direction by wandering, find our own personal oases, and cross our self-imposed borders. "The sun appears like a silent explosion, a slow motion fireworks display dazzling the volcanic crags of the Hoggar. I stand up and walk to the path and begin descending to Klaus' car. I've made my decision. Tallis and I will travel, somehow, to Agadez. I don't have a logical explanation for my decision or a plan to get to the last oasis. I know I am on the right journey-I am following my compass." Shifting Sands shows us how to slow down, reflect, and embrace the changes of life graciously, naturally, and courageously.
The 21 Success Secrets of Self-Made Millionaires: How to Achieve Financial Independence Faster and Easier Than You Ever Thought Possible (The Laws of Success Series)
by Brian TracyDo you ever hear about a self-made millionaire in the news and wonder: how did they achieve it? In this book, Brian Tracy walks you through the hidden secrets of what makes self-made millionaires, and shows how anyone, no matter where they are in life at this moment, can become a millionaire. The advice in this book is based on Brian Tracy's twenty-five years of research, teaching, and personal experience on the subject of self-made millionaires. Tracy himself used these ideas to rise from humble beginnings to become a millionaire. And Tracy has discovered that all successful people practice these 21 success secrets, whether they're consciously aware of it or not. In The 21 Success Secrets of Self-Made Millionaires Tracy not only identifies and defines each success secret, but also reveals its source and foundation, illustrates how it functions in the world, and shows how to apply it in life and work through specific steps and practical exercises that everyone can use. Easy to read, easy to understand, and easy to apply, this book shows how anyone can cultivate the habits and behaviors that will enable them to achieve not just financial independence, but success in any area of life. Because, as Tracy writes, "The most important part of achieving great success is not the money. It is the kind of person you have to become to earn that money and hold onto it."
The Shareholder Value Myth: How Putting Shareholders First Harms Investors, Corporations, and the Public
by Lynn A. StoutExecutives, investors, and the business press routinely chant the mantra that corporations are required to “maximize shareholder value.” In this pathbreaking book, renowned corporate expert Lynn Stout debunks the myth that corporate law mandates shareholder primacy. Stout shows how shareholder value thinking endangers not only investors but the rest of us as well, leading managers to focus myopically on short-term earnings; discouraging investment and innovation; harming employees, customers, and communities; and causing companies to indulge in reckless, sociopathic, and irresponsible behaviors. And she looks at new models of corporate purpose that better serve the needs of investors, corporations, and society.
Collaborative Intelligence: Using Teams to Solve Hard Problems (Bk Business Ser.)
by J. Richard HackmanIntelligence professionals are commonly viewed as solo operators. But these days intelligence work is mostly about collaboration. Interdisciplinary and even inter-organizational teams are necessary to solve the really hard problems intelligence professionals face. Tragically, these teams often devolve into wheel-spinning, contentious assemblies that get nothing done. Or members may disengage from a team if they find its work frustrating, trivial, or a waste of their time. Even teams with a spirit of camaraderie may take actions that are flat-out wrong. But there is also good news. This book draws on recent research findings as well as Harvard Professor Richard Hackman’s own experience as an intelligence community researcher and advisor to show how leaders can create an environment where teamwork flourishes. Hackman identifies six enabling conditions – such as establishing clear norms of conduct and providing well-timed team coaching – that increase the likelihood that teams will be effective in any setting or type of organization.. Although written explicitly for intelligence, defense, crisis management, and law enforcement professionals it will also be valuable for improving team success in all kinds of leadership, management, service, and production teams in business, government, and nonprofit enterprises.
Hungry Start-up Strategy: Creating New Ventures with Limited Resources and Unlimited Vision
by Peter S. CohanEntrepreneurs are hungry. But it’s not just because they’re living on ramen and adrenaline while they pour their all into their business. Peter Cohan has found it’s something deeper: a hunger to create the kind of world they want to work in. To leave a legacy, they build carefully with limited resources and maintain control of the venture’s direction. For years, students have told Cohan that the seminal business strategy guide, Michael Porter’s Competitive Strategy, was too big-company focused. So Cohan—who once worked with Porter—has written the first business strategy book to address start-ups’ very different challenges. Cohan focuses on six key start-up choices—setting goals, picking markets, raising capital, building teams, gaining market share, and adapting to change—explaining the unique rules start-ups must follow. For example, when setting goals, large corporations try to maximize their long-term return on equity, but resource-poor start-ups have to plan by setting a series of short-term goals—and how they do this will mean the difference between blazing a trail or flaming out. When entering a new market, well-fed companies can invest substantial time and capital before ever launching a product, but hungry start-ups must get an adequate prototype in front of customers fast, get feedback, and quickly develop a viable business model or they’ll starve to death. For each of these six areas, Cohan provides a decision-making approach and lively case studies of what actual entrepreneurs have done. He extracts hard-hitting lessons not only for start-ups but also for investors and even established companies. Hungry Start-up Strategy offers a full menu of vital information for anyone seeking to cook up a thriving business from scratch.
The Big Four: The Curious Past and Perilous Future of the Global Accounting Monopoly
by Ian D. Gow Stuart Kells"Messrs. Gow and Kells have made an invaluable contribution, writing in an amused tone that nevertheless acknowledges the firms' immense power and the seriousness of their neglect of traditional responsibilities. 'The Big Four' will appeal to all those interested in the future of the profession--and of capitalism itself." —Jane Gleeson-White, Wall Street JournalWith staffs that are collectively larger than the Russian army and combined revenues of over $130 billion a year, the Big Four accounting firms—Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG—are a keystone of global commerce. But leading scholar Ian Gow and award-winning author Stuart Kells warn that a house of cards may be about to fall.Stretching back to the Medicis in Renaissance Florence, this book is a fascinating story of wealth, power, and luck. The founders of the Big Four lived surprisingly colorful lives. Samuel Price, for example, married his own niece. Between the world wars, Nicholas Waterhouse collected postage stamps while also hosting decadent parties in his fashionable London home. All four firms have endured major calamities in recent decades. There have been hundreds of court cases and legal prosecutions for failed audits, tax scandals, and breaches of independence. The firms have come so close to "extinction level events" that regulators have required them to prepare "living wills." And today, the Big Four face an uncertain future—thanks to their push into China, their vulnerability to digital disruption and competition, and the hazards of providing traditional services in a new era of transparency. This account of the past, present, and likely future of the Big Four is essential reading for anyone perplexed or fascinated by professional services, working or considering working in the industry, or simply curious about the fate of the global economy.