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At Your Best Como Carpintero: Un Playbook para la Construcción de una Gran Carrera y Lanzamiento de un Próspero Negocio Pequeño como Carpintero (At Your Best Playbooks)
by Juan CarossoLa única serie de guÃas paso a paso para tener éxito en los oficios especializados y lograr el Sueño Americano.At Your Best Como Carpintero es su libro de jugadas (su Playbook) para aprender si una carrera como carpintero es lo adecuado para usted, pasando de ser un aprendiz previo a ser un “journeyman” a ser un carpintero maestro y lanzar su propia pequeña empresa. Aprender:¿Cómo es una carrera de carpintero?¿Cómo convertirse en un artesano exitoso como carpintero?¿Cuánto se puede hacer como un carpintero?¿Cuáles son sus opciones de carrera una vez que se convierte en un carpintero?¿Cuánto tiempo se necesita para tener éxito en cada etapa de la carrera de un carpintero?¿Cómo y dónde encontrar trabajo como carpintero?¿Cuáles son las acciones especÃficas y concretas que se pueden tomar para convertirse en un empleado valioso?¿Qué se necesita para lanzarte por tu cuenta? ¿Qué ? como mÃnimo ? se necesita para poner en marcha y construir un pequeño negocio exitoso? At Your Best es el unico libro de jugadas paso a paso para descubrir si una carrera en los oficios es adecuada para usted, educándose y obteniendo las certificaciones adecuadas, estableciéndose como un excelente aprendiz y “journeyman” en la industria, y avanzando hacia iniciar su propia pequeña empresa. En cada paso del camino, At Your Best y www.AtYourBest.com proporciona la información, recomendaciones, recursos externos y acciones concretas necesarias para dar el siguiente paso exitoso en You, Inc. Ya sea que esté comenzando su primera carrera, cambiando de carrera o listo para avanzar. y comience su propio negocio como carpintero, fontanero, técnico de HVAC/R o otro comerciante, este es el libro que le dirá cómo hacerlo. Actualmente, hay más de 6.5 millones de empleos sin cubrir en los oficios calificados en los Estados Unidos. A pesar de ser bien pagados y seguros, estos trabajos permanecen abiertos porque no existen suficientes candidatos calificados con las habilidades, la actitud y la experiencia requeridas. Además, existen muchas oportunidades para que los comerciantes establecidos inicien su propio negocio, pero no tienen orientación. La serie At Your Best Playbooks y www.AtYourBest.com cambia eso.
At Your Best as a Carpenter: Your Playbook for Building a Successful Career and Launching a Thriving Small Business as a Carpenter (At Your Best Playbooks)
by Juan Carosso<p>The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. <p>At Your Best as a Carpenter is your playbook for learning if a career as a carpenter is right for you, progressing from pre-apprentice to journeyman to master carpenter, and launching your own small business. Learn: <p> <li>What does a career as a carpenter look like? <li>Why should you consider becoming a carpenter? <li>How do you become a successful craftsman as a carpenter? <li>How much can you make as a carpenter? <li>What are your career options once you become a carpenter? <li>How long does it take to be successful at each stage in a carpenter’s career? <li>How and where do you find work as a carpenter? <li>What does it take to strike out on your own? <li>What does it take to launch and build a successful small business?</li> <p> <p>At Your Best is the only step-by-step handbook to finding if a career in the trades is right for you, educating yourself and earning the proper certifications, establishing yourself as an excellent apprentice and journeyman in the industry, and moving on to start your own small business in the trades. At each step of the way, your At Your Best playbook and its companion, www.AtYourBest.com, provide the information, recommendations, outside resources, and concrete actions needed for taking the next successful step in You, Inc. Whether you are beginning your first career, changing careers, or ready to move up and start your own business as a carpenter, plumber, HVAC/R tech, or other tradesman, this is the book that will tell you how. <p>There are currently over 6.5 million unfilled jobs in the skilled trades in the US. Despite being well-paying and secure, these jobs remain open because enough qualified candidates with the skills, attitude, and experience required do not exist. Moreover, plenty of opportunity exists for established tradespeople to start their own business, but they have no guidance. The At Your Best Playbooks series changes that.</p>
At Your Best as a Mason: Your Playbook for Building a Great Career and Launching a Thriving Small Business as a Mason (At Your Best Playbooks)
by Juan Carosso<p>The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. <p>At Your Best as a Mason is your playbook for learning if a career as a mason is right for you, progressing from pre-apprentice to journeyman to master mason, and launching your own small business. Learn: <p> <li>What does a career as a mason look like? <li>Why should you consider becoming a mason? <li>How do you become a successful craftsman as a mason? <li>How much can you make as a mason? <li>What are your career options once you become a mason? <li>How long does it take to be successful at each stage in a mason's career? <li>How and where do you find work as a mason? <li>What does it take to strike out on your own? <li>What does it take to launch and build a successful small business?</li> <p> <p>At Your Best is the only step-by-step handbook to finding if a career in the trades is right for you, educating yourself and earning the proper certifications, establishing yourself as an excellent apprentice and journeyman in the industry, and moving on to start your own small business in the trades. At each step of the way, your At Your Best playbook and its companion, www.AtYourBest.com, provide the information, recommendations, outside resources, and concrete actions needed for taking the next successful step in You, Inc. Whether you are beginning your first career, changing careers, or ready to move up and start your own business as a carpenter, plumber, HVAC/R tech, or other tradesman, this is the book that will tell you how. <p>There are currently over 6.5 million unfilled jobs in the skilled trades in the US. Despite being well-paying and secure, these jobs remain open because enough qualified candidates with the skills, attitude, and experience required do not exist. Moreover, plenty of opportunity exists for established tradespeople to start their own business, but they have no guidance. The At Your Best Playbooks series changes that.</p>
At Your Best as a Painter: Your Playbook for Building a Great Career and Launching a Thriving Small Business as a Painter (At Your Best Playbooks)
by Juan Carosso<p>The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. <p>At Your Best as a Painter is your playbook for learning if a career as a painter is right for you, progressing from pre-apprentice to journeyman to master painter, and launching your own small business. Learn: <p> <li>What does a career as a painter look like? <li>Why should you consider becoming a painter? <li>How do you become a successful craftsman as a painter? <li>How much can you make as a painter? <li>What are your career options once you become a painter? <li>How long does it take to be successful at each stage in a painter's career? <li>How and where do you find work as a painter? <li>What does it take to strike out on your own? <li>What does it take to launch and build a successful small business?</li> <p> <p>At Your Best is the only step-by-step handbook to finding if a career in the trades is right for you, educating yourself and earning the proper certifications, establishing yourself as an excellent apprentice and journeyman in the industry, and moving on to start your own small business in the trades. At each step of the way, your At Your Best playbook and its companion, www.AtYourBest.com, provide the information, recommendations, outside resources, and concrete actions needed for taking the next successful step in You, Inc. Whether you are beginning your first career, changing careers, or ready to move up and start your own business as a carpenter, plumber, HVAC/R tech, or other tradesman, this is the book that will tell you how. <p>There are currently over 6.5 million unfilled jobs in the skilled trades in the US. Despite being well-paying and secure, these jobs remain open because enough qualified candidates with the skills, attitude, and experience required do not exist. Moreover, plenty of opportunity exists for established tradespeople to start their own business, but they have no guidance. The At Your Best Playbooks changes that.</p>
At Your Best as a Plumber: Your Playbook for Building a Great Career and Launching a Thriving Small Business as a Plumber (At Your Best Playbooks)
by Juan Carosso<p>The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. <p>At Your Best as a Plumber is your playbook for learning if a career as a plumber is right for you, progressing from pre-apprentice to journeyman to master plumber, and launching your own small business. Learn: <p> <li>What does a career as a plumber look like? <li>Why should you consider becoming a plumber? <li>How do you become a successful craftsman as a plumber? <li>How much can you make as a plumber? <li>What are your career options once you become a plumber? <li>How long does it take to be successful at each stage in a plumber's career? <li>How and where do you find work as a plumber? <li>What does it take to strike out on your own? <li>What does it take to launch and build a successful small business?</li> <p> <p>At Your Best is the only step-by-step handbook to finding if a career in the trades is right for you, educating yourself and earning the proper certifications, establishing yourself as an excellent apprentice and journeyman in the industry, and moving on to start your own small business in the trades. At each step of the way, your At Your Best playbook and its companion, www.AtYourBest.com, provide the information, recommendations, outside resources, and concrete actions needed for taking the next successful step in You, Inc. Whether you are beginning your first career, changing careers, or ready to move up and start your own business as a carpenter, plumber, HVAC/R tech, or other tradesman, this is the book that will tell you how. <p>There are currently over 6.5 million unfilled jobs in the skilled trades in the US. Despite being well-paying and secure, these jobs remain open because enough qualified candidates with the skills, attitude, and experience required do not exist. Moreover, plenty of opportunity exists for established tradespeople to start their own business, but they have no guidance. The At Your Best Playbooks series changes that.</p>
At Your Best as a Welder: Your Playbook for Building a Great Career and Launching a Thriving Small Business as a Welder (At Your Best Playbooks)
by Juan Carosso<p>The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. <p>At Your Best as a Welder is your playbook for learning if a career as a welder is right for you, progressing from pre-apprentice to journeyman to master welder, and launching your own small business. Learn: <p> <li>What does a career as a welder look like? <li>Why should you consider becoming a welder? <li>How do you become a successful craftsman as a welder? <li>How much can you make as a welder? <li>What are your career options once you become a welder? <li>How long does it take to be successful at each stage in a welder’s career? <li>How and where do you find work as a welder? <li>What does it take to strike out on your own? <li>What does it take to launch and build a successful small business?</li> <p> <p>At Your Best is the only step-by-step handbook to finding if a career in the trades is right for you, educating yourself and earning the proper certifications, establishing yourself as an excellent apprentice and journeyman in the industry, and moving on to start your own small business in the trades. At each step of the way, your At Your Best playbook and its companion, www.AtYourBest.com, provide the information, recommendations, outside resources, and concrete actions needed for taking the next successful step in You, Inc. Whether you are beginning your first career, changing careers, or ready to move up and start your own business as a carpenter, plumber, HVAC/R tech, or other tradesman, this is the book that will tell you how. <p>There are currently over 6.5 million unfilled jobs in the skilled trades in the US. Despite being well-paying and secure, these jobs remain open because enough qualified candidates with the skills, attitude, and experience required do not exist. Moreover, plenty of opportunity exists for established tradespeople to start their own business, but they have no guidance. The At Your Best Playbooks series changes that.</p>
At Your Best as an Electrician: Your Playbook for Building a Great Career and Launching a Thriving Small Business as an Electrician (At Your Best Playbooks)
by Juan Carosso<p>The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. <p>At Your Best as an Electrician is your playbook for learning if a career as an electrician is right for you, progressing from pre-apprentice to journeyman to master electrician, and launching your own small business. Learn: <p> <li>What does a career as an electrician look like? <li>Why should you consider becoming an electrician? <li>How do you become a successful craftsman as an electrician? <li>How much can you make as an electrician? <li>What are your career options once you become an electrician? <li>How long does it take to be successful at each stage in a electrician's career? <li>How and where do you find work as an electrician? <li>What does it take to strike out on your own? <li>What does it take to launch and build a successful small business?</li> <p> <p>At Your Best is the only step-by-step handbook to finding if a career in the trades is right for you, educating yourself and earning the proper certifications, establishing yourself as an excellent apprentice and journeyman in the industry, and moving on to start your own small business in the trades. At each step of the way, your At Your Best playbook and its companion, www.AtYourBest.com, provide the information, recommendations, outside resources, and concrete actions needed for taking the next successful step in You, Inc. Whether you are beginning your first career, changing careers, or ready to move up and start your own business as a carpenter, plumber, HVAC/R tech, or other tradesman, this is the book that will tell you how. <p>There currently over 6.5 million unfilled jobs in the skilled trades in the US. Despite being well-paying and secure, these jobs remain open because enough qualified candidates with the skills, attitude, and experience required do not exist. Moreover, plenty of opportunity exists for established tradespeople to start their own business, but they have no guidance. The At Your Best Playbooks series changes that.</p>
At Your Best as an HVAC/R Tech: Your Playbook for Building a Great Career and Launching a Thriving Small Business as an HVAC/R Tech (At Your Best Playbooks)
by Juan Carosso<p>The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. <p>At Your Best as an HVAC/R Tech is your playbook for learning if a career as an electrician is right for you, progressing from pre-apprentice to journeyman to master technician, and launching your own small business. Learn: <p> <li>What does a career as an HVAC/R tech look like? <li>Why should you consider becoming an HVAC/R tech? <li>How do you become a successful craftsman as an HVAC/R tech? <li>How much can you make as an HVAC/R tech? <li>What are your career options once you become an HVAC/R tech? <li>How long does it take to be successful at each stage in a HVAC/R tech's career? <li>How and where do you find work as an HVAC/R tech? <li>What does it take to strike out on your own? <li>What does it take to launch and build a successful small business?</li> <p> <p>At Your Best is the only step-by-step handbook to finding if a career in the trades is right for you, educating yourself and earning the proper certifications, establishing yourself as an excellent apprentice and journeyman in the industry, and moving on to start your own small business in the trades. At each step of the way, your At Your Best playbook and its companion, www.AtYourBest.com, provide the information, recommendations, outside resources, and concrete actions needed for taking the next successful step in You, Inc. Whether you are beginning your first career, changing careers, or ready to move up and start your own business as a carpenter, plumber, HVAC/R tech, or other tradesman, this is the book that will tell you how. <p>There currently over 6.5 million unfilled jobs in the skilled trades in the US. Despite being well-paying and secure, these jobs remain open because enough qualified candidates with the skills, attitude, and experience required do not exist. Moreover, plenty of opportunity exists for established tradespeople to start their own business, but they have no guidance. The At Your Best Playbooks series changes that.</p>
At Your Best: How to Get Time, Energy, and Priorities Working in Your Favor
by Carey Nieuwhof&“A perceptive and practical book about why our calendars so rarely reflect our priorities and what we can do to regain control.&”—ADAM GRANT &“Carey&’s book will help you reorganize your life. And then you can share a copy with someone you care about.&”—SETH GODIN You deserve to stop living at an unsustainable pace. An influential podcaster and thought leader shows you how. Overwhelmed. Overcommitted. Overworked. That&’s the false script an inordinate number of people adopt to be successful. Does this sound familiar: ● Slammed is normal. ● Distractions are everywhere. ● Life gets reduced to going through the motions. Tired of living that way? At Your Best gives you the strategies you need to win at work and at home by living in a way today that will help you thrive tomorrow. Influential podcast host and thought leader Carey Nieuwhof understands the challenges of constant pressure. After a season of burnout almost took him out, he discovered how to get time, energy, and priorities working in his favor. This approach freed up more than one thousand productive hours a year for him and can do the same for you. At Your Best will help you ● replace chronic exhaustion with deep productivity ● break the pattern of overpromising and never accomplishing enough ● clarify what matters most by restructuring your day ● master the art of saying no, without losing friends or influence ● discover why vacations and sabbaticals don&’t really solve your problems ● develop a personalized plan to recapture each day so you can break free from the trap of endless to-dos Start thriving at work and at home as you discover how to be at your best.
At Your Command
by Neville Goddard Dr. Joe VitaleAsk yourself -- What would you want if you could command the universe to hand it to you? Fame? Fortune? Heath? Romance? Enlightenment? At last -- for the first time since 1939 -- a famous mystic's recipe for guaranteed success is revealed in the little masterpiece called "At Your Command." Neville was a popular author and speaker who taught practical metaphysics beginning in the Great Depression of the 1930s. His methods influenced countless people, from prolific writer Joseph Murphy to bestselling author Dr. Joe Vitale, author of the #1 bestseller, The Attractor Factor. Vitale discovered a rare pristine copy of Neville's first long lost book, paid a whopping $515 for it, and arranged to bring it back in print. You can now read this brilliant little gem and begin to realize that the world is truly "At Your Command!"
At Your Command
by Forrest GreeneSerd is known as an honorable and conscientious man. He was, however, not suited to the family trade, and with his father’s blessing, leave his childhood home to join the Legion. Mastering combat skills, he enlisted in the elite Imperial Guard. After a cruel twist of fate, his life changes dramatically.Prince Calelaine is the bastard son of the heir to the throne. He leads a quiet and studious life, uninterested in either men or women, in his grandfather, the Emperor’s, palace. When a miscarriage of justice is brought to his attention, he intervenes and saves the life of a man he’s still to meet. Shortly after, the Emperor unexpectedly dies, and Calelaine’s life is threatened when three possible successors to the throne engage in a bloodthirsty battle.Serd rescues Calelaine from a massacre at the palace, and they are forced to flee the city. During a harrowing experience, Calelaine uncovers his inherent wizardry talents. In their attempts to escape their pursuers and reach safety, will Calelaine and Serd learn to combine their skills, wizardry and warfare, to survive? Will Serd’s care for Calelaine awaken feelings he’s never had before and let them act on mutual feelings of attraction and find love?
At Your Command
by Julie MillerThe Few. The Proud. The Married.U.S. Marine Zachariah Clark spent his last furlough between the sheets with voluptuous socialite Becky Owens-a steamy week he never wanted to end. So he proposed. They secretly said their "I do's" and Zachariah shipped out on an eighteen-month tour.Stateside again-nursing serious war wounds-Zach begins a tough new mission: getting to know his bride. In the bedroom things are perfect, but outside, Zach has plenty to learn about Becky, a steely divorce attorney who's as fierce a warrior in her own way as he is. The question is: who's giving the orders now?
At Your Command: The First Classic Work by the Visionary Mystic
by NevilleThe first work of higher awareness and practical metaphysics by the twentieth-century's groundbreaking visionary, Neville Goddard.In the past decade the visionary work of Neville Goddard (1905-1972) has attained spectacular popularity. A new generation of readers is discovering and testing Neville's core principle: imagining creates reality. In this handsome Cornerstone Edition, readers can now experience Neville's first book from 1939, At Your Command. The book succinctly lays out his teaching with splendor, ease, and total practicality. Neville first classic work now has the dignified and beautiful publication it deserves. As a special bonus, this Cornerstone Edition includes historian Mitch Horowitz's essay on Neville's life and work, "Neville Goddard: A Cosmic Philosopher," which explores the background of Neville's mysterious teacher Abdullah, and considers how his ideas relate to contemporary science.From the Trade Paperback edition.
At Your Pleasure
by Meredith DuranMeredith Duran returns with another witty, humorous and smart romance. Fans of Julia Quinn, Jane Feather and Eloisa James will delight in Meredith's trademark headstrong heroine, cunning hero and tale of deep emotional intensity!By candlelight, she lures him...Glittering court socialites and underworld cutpurses alike know that Adrian Ferrers, Earl of Rivenham, is the most dangerous man in London. Rivenham will let nothing - not the deepening shadow of war, nor the growing darkness within him - interfere with his ambition to restore his family to its former glory. But when tasked by the king to uncover a traitor, he discovers instead a conspiracy - and a woman whose courage awakens terrible temptations. To save her is to risk everything. To love her might cost his life.At swordpoint she defies him...Lady Leonora knows that Rivenham is the devil in beautiful disguise - and that the irresistible tension between them is as unpredictable as the dilemma in which Nora finds herself: held hostage on her own estate by Rivenham and the king's men. But when war breaks out, Nora has no choice but to place her trust in her dearest enemy - and pray that love does not become the weapon that destroys them both...Looking for more Meredith Duran novels? Try Wicked Becomes You or her Rules for the Reckless series.
At Your Pleasure
by Meredith DuranBY CANDLELIGHT, SHE LURES HIM . . . Glittering court socialites and underworld cutpurses alike know that Adrian Ferrers, Earl of Rivenham, is the most dangerous man in London. Rivenham will let nothing--not the deepening shadow of war, nor the growing darkness within him--interfere with his ambition to restore his family to its former glory. But when tasked by the king to uncover a traitor, he discovers instead a conspiracy--and a woman whose courage awakens terrible temptations. To save her is to risk everything. To love her might cost his life. AT SWORDPOINT SHE DEFIES HIM . . . Lady Leonora knows that Rivenham is the devil in beautiful disguise--and that the irresistible tension between them is as unpredictable as the dilemma in which Nora finds herself: held hostage on her own estate by Rivenham and the king's men. But when war breaks out, Nora has no choice but to place her trust in her dearest enemy--and pray that love does not become the weapon that destroys them both. . . .
At Your Service
by J. M. SnyderDanny's friend Jen is always trying to play match-maker, looking for the perfect guy for him. When they stop at a restaurant for an early dinner, she decides their waiter Todd is "The One." He's sexy, cute, flirty ... and obviously interested in Danny.Jen conspires with another employee to get the waiter's number, determined to hook Todd up with her friend.Danny doesn't know whether to be grateful for her help, or mortified at the lengths she'll go to just to get him a date.
At Your Service
by Jen MaloneChloe loves working as a junior concierge at an exclusive NYC hotel--but when three royal kids come to stay, her hospitality is put to the ultimate test!Chloe Turner has pretty much the BEST life. She gets to live in the super fancy Hotel St. Michele. New York City is her hometown. And her dad, Mitchell Turner, concierge extraordinaire, is teaching her all the secrets of the business so she can follow in his footsteps. After helping him out with a particularly difficult kid client, Chloe is appointed the official junior concierge, tending to the hotel's smallest, though sometimes most demanding, guests. Her new position comes with tons of perks like cupcake parties, backstage passes to concerts, and even private fittings with the hippest clothing designers. But Chloe hasn't faced her toughest challenge yet. When three young royals (including a real-life PRINCE!) come to stay, Chloe's determined to prove once and for all just how good she is at her job. Except the trip is a total disaster--especially when the youngest royal disappears. Now it's up to Chloe to save the day. Can she find the missing princess before it becomes international news?
At Your Service
by Priscila UppalThis short story is taken from the collection Cover Before Striking. The most common phrase in print is “cover before striking,” a warning to those about to innocently strike a match to be careful not to burn their fingers. Uppal’s characters in Cover Before Striking are all people pushing their lives to new levels of intensity, danger, or passion as they test their limits and those of the world. Implacable and just a little unhinged, the stories of Cover Before Striking each move toward that moment of contact when the sparks begin to fly, when destruction and beauty seem to blur together. With this collection, Priscila Uppal offers the literary equivalent of playing with fire. “At Your Service” was originally published in Existere.
At Your Service (At Your Service)
by Ariel TachnaWhen Anthony Mercer walked into Au cœur du terroir, he was looking for good food and a pleasant evening spent with a friend. He never expected to meet--and sleep with--Paul Delescluse, a waiter at the restaurant. After spending a magical week together in Paris, Anthony must return to his life in North Carolina, while Paul remains in France. Despite the distance and the lack of promises between them--Paul wants sex, not a relationship--Paul and Anthony forge a solid friendship. Then Anthony's job takes him back to Paris, this time to stay. Paul is thrilled to have him back, but Anthony has a harder choice: be another of Paul's conquests or fight for the relationship he knows they could have, if only Paul would believe it.
At Your Service: At Your Service / Guilty Pleasure (The Fabulous Golds #2)
by A.C. ArthurHe’s fashion royalty. She’s a gorgeous techie. During this fake engagement, practice makes wicked passion in this steamy read by A.C. Arthur!App entrepreneur Nina Fuller’s having a hellish day. And it just got worse. So much worse. She just ran smack into someone tall, dark and delicious. And so, so hard. A man whose smooth, tantalizing voice slides across her skin, stroking her libido. Making her want things she’s not allowed to want…Which is a problem, since fashion exec Major Gold isn’t just a dish of mouthwateringly hot proportions. Known as the Fashion House Playboy, he’s the one who can make Nina’s newest accessory app a roaring success. Or not. But Major wants something else from Nina. An arrangement that means they could both get what they want.Provided, of course, Nina is willing to spend the next six weeks pretending to be his fiancée.Nina is a woman who knows exactly what she wants—and that includes Major. His touch unleashes a sexual force unlike anything she’s ever known. Explosive. Addictive.And when it comes to tempting Nina, Major is definitely not going to be good as gold…Step into stories of provocative romance where sexual fantasies come true. Let your inhibitions run wild with Harlequin DARE.
At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques
by Frank EliasonA guide to refocusing your business on those who matter most: customers and employees.Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it.Explains how to create a culture of empowered employees who understand the value of a great customer experienceAdvises on the need to communicate that experience to their customers and potential customersFrank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationshipsAt Your Service will appeal to leaders, managers, business owners, customer service professionals, and anyone who wants to learn how to add value to their organization.
At Your Service?: The Promise of Services-Led Development
by Gaurav Nayyar Mary Hallward-Driemeier Elwyn DaviesManufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
At Zero
by Joe VitaleNew stories and new processes that outline the fourth stage of awakening of ho'oponoponoAuthor Joe Vitale's previous book, Zero Limits, presented a unique self-help breakthrough focused on helping overworked, overstressed individuals overcome obstacles and achieve their goals. It was the first book to explain how a secret Hawaiian method called ho'oponopono can help people experience health, wealth, happiness, and more. It empowered thousands of readers to take control of everything in their lives in order to achieve all they've ever dreamed of. At Zero starts where Zero Limits left off. It offers new stories, explains new process, and reveals the fourth stage of awakening.Explains the process called "cleaning," to delete programs and beliefs that you aren't aware ofShows how repeating the phrases I love you, I'm sorry, Please forgive me, Thank you can help you reach DivinityLife will always present you with challenges. The practice of ho'oponopono, as revealed by author Joe Vitale, guides you through the journey of life with the tools you need to rid yourself of hindrances and open yourself up to infinite possibilities.
At a Crossroads: Russia in the Global Economy
by Sergey Kulik Nikita Maslennikov Igor YurgensGlobalization proceeds apace, taking on new forms that impact global economic, financial and social processes. Interdependence is not simply strengthening the range of possibilities for national economies to participate in, and advantage of, these developments, but expanding the opportunities that are available to them. The question is how do states take advantage of these global developments. Russia is no exception. Although it actively participates in the globalization process, it is, however, confronting greater economic, technological, structural and institutional problems than other countries. At the same time, there is dwindling hope for favourable conditions to continue in global energy markets, which are crucial to the Russian economy. These problems exist alongside the risk that the widening gap between Russia and other economies in terms of economic performance and technological development and growth will continue. Russia now stands at the crossroads of either overcoming or exacerbating these current challenges. This choice dictates the current realities of pax economica. Moscow must, in the very near future, make meaningful, if not fundamental, decisions aimed at further opening its economy, improving its institutions, and strengthening its international ties. This task is made more difficult by Russia's weakening competitiveness and by its ambiguous position on the international division of labour. The old model of Russian development has been exhausted and a new one must be chosen. Russia's choice at this juncture will determine the future of its economic development for many years to come.