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Trusted Leader: 8 Pillars That Drive Results

by David Horsager

Without trust, people and businesses fail. Trusted Leader provides a framework for building trust so that you and your organizations can perform at your best."A lack of trust is your biggest expense," says Wall Street Journal bestselling author David Horsager. Without trust, transactions cannot occur. Without trust, influence is destroyed. Without trust, leaders lose their people. Trust can be either your most vulnerable weakness or your greatest asset. Horsager introduces readers to his Eight Pillars of Trust through the journey of a senior leader who thought success was certain. Follow CEO Ethan Parker as he discovers the power of trust and how to apply it amid the complexities of leadership, change, and culture transformation. The Eight Pillars of Trust (Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency) are based on Horsager's original research and extensive experience working with Fortune 500 companies and top government agencies around the globe. In addition to the business parable, this book is rich in practical advice for implementing each of the Eight Pillars. You will learn strategies to increase alignment, overcome attrition, and get absolutely clear on executing your top priorities. Horsager offers a road map for how to become the most trusted expert in your industry.

Who Do We Choose to Be?, Second Edition: Facing Reality, Claiming Leadership, Restoring Sanity

by Margaret J. Wheatley

In a world we cannot recognize, how do we find a way forward? In this world we do not understand, how do we know what to do? When so little is comprehensible, what is meaningful work? What is genuine contribution?Bestselling author Margaret Wheatley has summoned us to be courageous leaders who strengthen community and rely on fully engaged people since her 1992 classic book, Leadership and the New Science, and eight subsequent books. In response to how quickly society is changing and the exponential increase in leadership challenges, this second edition of her latest bestseller is 80% new material.How do we see clearly so that we can act wisely? Wheatley brings present reality into clear and troubling focus using multiple lenses of Western and Indigenous sciences, and the historic patterns of collapse in complex civilizations. With gentle but insistent guidance to face reality, she offers us the path and practices to be sane leaders who know how to evoke people's inherent generosity, creativity, and kindness.Skillfully weaving science, history, exemplars, poetry, and quotes with stories and practices, Wheatley asks us to be Warriors for the Human Spirit, leaders and citizens who stay engaged, choose service over self, stand steadfast in the midst of crises, and offer our reliable presence of compassion and insight no matter what.

Ima and Coli Are the Tree That Was Never a Seed

by Alejandro Pérez-Cortés

The new winner of the Paz Prize for Poetry, granted by the National Poetry Series, is the author’s impressionistic homage to his hometown of Colima, Mexico.“In this remarkable bilingual debut . . . Pérez-Cortés cracks open the name of his hometown, Colima, to generate a vast mythology . . . The side-by-side presentation of the original Spanish and its English translation adds another layer to this engrossing volume.” —BooklistA Poets & Writers Page One SelectionIma and Coli Are the Tree That Was Never a Seed is Alejandro Pérez-Cortés’s personal genesis of Colima, Mexico, published here in both English and Spanish. The tree is an element/character in the book that appears and disappears throughout. Some poems are set in an ancient pre-Hispanic Colima; others reflect the reality of a modern-day Colima, sadly stigmatized and eroded by violence perpetrated by the narcos.In his introduction, preeminent Cuban poet José Kozer praises Pérez-Cortés: “Ima and Coli Are the Tree That Was Never a Seed comprises a voice that I consider poetic and that should be cared for and listened to with true interest. A voice that encompasses all, one that seeks to integrate, remake, and modify normative language when necessary, and to distort language that allows a better perception of the present and of everything that is historically behind a contemporary poet.”The Paz Prize for Poetry is presented by the National Poetry Series and Miami Book Fair at Miami Dade College and is awarded biennially. Named in the spirit of the late Nobel Prize–winning poet Octavio Paz, it honors a previously unpublished book of poetry written originally in Spanish by an American resident.

Good Times Roll (LyricPop)

by Ric Ocasek

Ric Ocasek’s rock and roll classic, “Good Times Roll”—one of the Cars’ greatest hit songs—leaps off the page in this exhilarating picture book.“Let the good times rollLet them knock you aroundLet the good times rollLet them make you a clown . . .”Good Times Roll is a delightful picture book based on the Cars’ hit rock and roll song written by lead singer/guitarist Ric Ocasek. “Good Times Roll” was the third single on the Cars’ groundbreaking debut 1978 album The Cars, which has sold over six million copies and peaked at #18 on the Billboard 200 albums chart.Artist Rob Sayegh Jr. perfectly captures the playful spirit of Ocasek’s song in this beautifully illustrated picture book. Any child (or adult) who’s ever spent time with a cat will appreciate how good the times roll for felines when chasing an unraveling ball of yarn. With energy and humor, Sayegh’s cat will charm parents and children alike, to the tune of one of rock and roll’s most memorable songs

The Anti-Capitalism Reader: Imagining a Geography of Opposition

by Joel Schalit

A refreshingly non-doctrinaire anthology of writings and interviews covering much of the intellectual geography of the new anti-market left.“Joel Schalit is one of that interesting new breed of young American leftist thinkers, with a large online presence, and a punk rock band and fanzine to run alongside his political collective and magazine Bad Subject . . . In just over 300 pages, Schalit and his contributors put forward an astounding array of anti-market arguments; survey countless pockets of anti-capitalist resistance (opposition to free-market logic comes from a surprisingly wide spectrum, from the WTO protesters in Seattle and the Zapatista rebellion, to fundamentalist religion and even some centrists and conservatives); and assess the role of culture as a public sphere in which opposition can be rehearsed. But what’s most striking about this book is not so much its multiplicity of viewpoints or intellectual rigour, but the faint hint of optimism it contains . . . These essays are addressed to the intelligent but not necessarily academic reader, and there’s a touching conviction that the ideas here should and will be discussed by ordinary people like me, and perhaps like you too.” —The Independent on Sunday (UK) “[A] must-read for any up-and-coming revolutionary who hates market economy, but isn’t sure why.” —Portland MercuryThe collapse of Enron and WorldCom and the increasing evidence of corruption at the highest levels of corporate life has opened the door to a remarkable whirlwind of dialogue about the prevailing economic ideology of the post–Cold War era. While traditionally the province of the left, concerns about the legitimacy of market-driven societies are now being voiced by centrists and conservatives, who fear that their livelihoods and their investments are suddenly at the mercy of forces spinning out of control. Enter The Anti-Capitalism Reader, a refreshingly non-doctrinaire anthology of writings and interviews covering much of the intellectual geography of the new anti-market left that has become increasingly visible since anti-capitalist protests rocked the World Trade Organization’s 1999 meeting in Seattle. Featuring essays by Doug Henwood, Naomi Klein, Ali Abunimah, Annalee Newitz, Paul Thomas, Ultra-red, and the Bad Subjects collective—and interviews with Slavoj Žižek, Toni Negri, Thomas Frank, and Wendy Brown—The Anti-Capitalism Reader moves from politics to culture, gender, and alternative economic systems. Each contributor presents accessible, hard-hitting (and sometimes humorous) critical insights that together make this volume an ideal partner in contemporary discourse about globalization, war, and economic decline.

Party: A Mystery

by Jamaica Kincaid

A beautifully illustrated story of three girls caught up in the most curious of mysteries.“Party has layers. It functions as a subtle message about what it means to witness horror to such a degree that we lose our language for it; it is a quiet story about coming of age, suddenly, as a young black girl because of what the world shows us. It is about the many words our silence can hold, the way our absences can ring as loudly and discordantly as the words we do feel able to say.” —Literary HubThree girls—Pam, Bess, and Sue—attend a party to celebrate the publication of the first of the Nancy Drew mystery books. There are many distractions at the fancy affair: flower arrangements, partygoers, refreshments, and lots and lots of marble. Suddenly, the oldest girl, Pam, sees what can only be described as something truly . . . bilious . . . not good! Bess sees it too. The youngest, Sue, does not, and as usual she has a hard time getting anyone to tell her anything. Party: A Mystery is a beautifully drawn adventure story that promises questions that will grab children, but does not guarantee an answer.

A Tall History of Sugar: A Novel

by Curdella Forbes

A haunting, epic Caribbean love story, reminiscent of García Márquez's Love in the Time of Cholera.Winner of the 2020 Hurston/Wright Legacy Award for Fiction“A Tall History of Sugar is a gift for grown-up fans of fairy tales and those who love fiction that metes out hard and surprising truths. Forbes’s writing combines the gale-force imagination of Margaret Atwood with the lyrical pointillism of Toni Morrison.” —New York Times Book Review, Editors’ ChoiceA Tall History of Sugar tells the story of Moshe Fisher, a man who was “born without skin,” so that no one is able to tell what race he belongs to; and Arrienne Christie, his quixotic soul mate who makes it her duty in life to protect Moshe from the social and emotional consequences of his strange appearance.The narrative begins with Moshe’s birth in the late 1950s, four years before Jamaica’s independence from colonial rule, and ends in the era of what Forbes calls “the fall of empire,” the era of Brexit and Donald Trump. The historical trajectory layers but never overwhelms the scintillating love story as the pair fight to establish their own view of loving, against the moral force of the colonial “plantation” and its legacies that continue to affect their lives and the lives of those around them.Written in lyrical, luminous prose that spans the range of Jamaican Englishes, this remarkable story follows the couple’s mysterious love affair from childhood to adulthood, from the haunted environs of rural Jamaica to the city of Kingston, and then to England—another haunted locale in Forbes’s rendition.

Like This Afternoon Forever: A Novel

by Jaime Manrique

Two Catholic priests fall in love amid deadly conflicts in the Amazon between the Colombian government, insurgent groups, and drug cartels.“Manrique’s drama of a dangerous love affair in a world of blood, terror, displacement, and desperation grapples with profound and persistent conflicts.” —BooklistFor the last fifty years, the Colombian drug cartels, various insurgent groups, and the government have fought over the control of the drug traffic, in the process destroying vast stretches of the Amazon, devastating Indian communities, and killing tens of thousands of homesteaders caught in the middle of the conflict.Inspired by these events, Jaime Manrique’s sixth novel, Like This Afternoon Forever, weaves in two narratives: the shocking story of a series of murders known internationally as the “false positives,” and the related story of two gay Catholic priests who become lovers when they meet in the seminary.Lucas (the son of farmers) and Ignacio (a descendant of the Barí indigenous people) enter the seminary out of a desire to help others and to get an education. Their visceral love story undergoes stages of passion, indifference, rage, and a final commitment to stay together until the end of their lives. Working in a community largely composed of people displaced by the war, Ignacio stumbles upon the horrifying story of the false positives, which will put the lives of the two men in grave danger.

Here Lies a Father: A Novel

by Mckenzie Cassidy

Fifteen-year-old Ian Daly’s moral universe is turned upside down when, at his father’s funeral, he discovers that his father had two secret families.“Cassidy’s debut is affecting . . . Like the best coming-of-age novels, Here Lies a Father grounds its big concerns in the exquisite particulars of one person’s life.” —Literary HubWhen Ian Daly and his sister Catherine arrive for their wayward father’s funeral in his small and desolate upstate New York hometown, a secret that was kept from them their entire lives emerges: their father Thomas abandoned two other families, leaving behind two furious wives and several children who never knew their father. Ian wants to know more of the truth, but his sister and mother want to preserve the carefully constructed myth they’ve created around who Thomas really was.In the cold, lonely winter landscape of small-town New York, fifteen-year-old Ian sets out alone to learn the truth about his father’s past and the families he left behind. Here Lies a Father examines the long-term effects shameful secrets have on a family, and how difficult it is for a young man to reconstruct his own sense of right and wrong, when every value and moral principle he was ever taught was based on a lie.

I Am a Promise

by Ashley Rousseau Shelly Ann Pryce

An inspiring children's picture book about the indomitable spirit of Jamaican eight-time Olympic medal winner Shelly Ann Fraser Pryce.“A colorful children’s book, chock full of vividly wonderful, bright and brilliant illustrations by Rachel Moss.” —Exclusive MagazineI Am a Promise takes readers on Shelly Ann’s journey from her childhood in the tough inner-city community of Waterhouse in Kingston, Jamaica, through her development as a young athlete, to her first Olympic gold medal in the 100-meter sprint in 2008.The story charts how Shelly Ann’s commitment to hard work as well as the encouragement of loved ones helped her achieve her dreams against great odds and challenging life experiences. Most importantly, I Am a Promise encourages young readers to believe in themselves and to maximize their own promise to the world.

The Five Books of (Robert) Moses: A Novel

by Arthur Nersesian

A dramatic, playful, brutal, sweeping, and always entertaining reimagining of New York City history, presaging today’s political tyranny.“A postmodern masterwork that outdoes Pynchon in eccentricity—and electricity, with all its dazzling prose.” —Kirkus Reviews, Starred ReviewAfter a domestic terrorist unleashes a dirty bomb in Manhattan in 1970, making the borough uninhabitable, FBI agent Uli Sarkisian finds himself in a world that is suddenly unrecognizable as the United States is faced with its greatest immigration crisis ever: finding housing for millions of its own citizens. The federal government hastily retrofits an abandoned military installation in the Nevada desert, vast in size. Despite the government’s best intentions, as the military pulls out of “Rescue City,” the residents are increasingly left to their own devices, and tribal warfare fuses with democracy, forming a frightening evolution of the two-party system: the gangocracy. Years after the Manhattan cleanup was supposed to have been finished, Uli travels through this bizarre new New York City, where he is forced to reckon with his past, while desperately trying to get out alive.The Five Books of (Robert) Moses alternates between the outrageous present of Rescue City and earlier in the twentieth century, detailing the events leading up to the destruction of Manhattan. We simultaneously follow legendary urban planner Robert Moses through his early years and are introduced to his equally ambitious older brother Paul, a brilliant electrical engineer whose jealousy toward Robert and anger at the devastation caused by the man’s “urban renewal” projects lead to a dire outcome.Arthur Nersesian’s most important work to date examines the political chaos of today’s world through the lens of the past. Fictional versions of real historical figures populate the pages, from major politicians and downtown drag queens to notorious revolutionaries and obscure poets.

A River Called Time: A Novel

by Courttia Newland

A monumental speculative fiction story of love, loyalty, politics, and conscience, set in parallel Londons.Short-listed for the Arthur C. Clarke Award“A dystopian multiverse imagined at thrilling scale . . . Extraordinary . . . The excitement lies largely in its ideas about power and personal responsibility.” —Times Literary SupplementThe Ark was built to save the lives of the many, but rapidly became a refuge for the elite, the entrance closed without warning. Years after the Ark was cut off from the world—a world much like our own, but in which slavery has never existed—a chance of survival within the Ark's confines is granted to a select few who can prove their worth. Among their number is Markriss Denny, whose path to future excellence is marred only by a closely guarded secret: without warning, his spirit leaves his body, allowing him to see and experience a world far beyond his physical limitations. Once inside the Ark, Denny learns of another with the same power, whose existence could spell catastrophe for humanity. He is forced into a desperate race to understand his abilities, and in doing so uncovers the truth about the Ark, himself, and the people he thought he once knew.

It's the Way You Say It: Becoming Articulate, Well-Spoken, and Clear

by Carol A. Fleming

NEW EDITION, REVISED AND UPDATEDSpeak Your Mind Effectively!The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don't think they can change it. It's the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for Understanding how others hear you Dealing with specific speech problems Varying your vocal patterns to make your speech more dynamic Using grammar and vocabulary to increase your clarity and impact Reinforcing your message with nonverbal cues Conquering stage frightAn entire section of the book focuses on communication issues in the workplace-interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help.

The Real Wealth of Nations: Creating a Caring Economics (Bk. Currents Ser.)

by Riane Eisler

Adam Smith's The Wealth of Nations provided the first, most influential and lasting explanation of the workings of modern economics. But with his focus on "the market" as the best mechanism for producing and distributing the necessities of life, Smith's concepts only told part of the story, leading to flawed economic models that devalue activities that fall outside of the market's parameters of buying and selling. The real wealth of nations, Riane Eisler argues, is not merely financial, but includes the contributions of people and our natural environment. Here, Eisler goes beyond the market to reexamine economics from a larger perspective--and shows that we must give visibility and value to the socially and economically essential work of caring for people and the planet if we are to meet the enormous challenges we are facing. Eisler proposes a new "caring economics" that takes into account the full spectrum of economic activities--from the life--sustaining activities of the household, to the life-enriching activities of caregivers and communities, to the life-supporting processes of nature. She shows how our values are distorted by the economic double standard that devalues anything stereotypically associated with women and femininity; reveals how current economic models are based on a deep-seated culture of domination; and shows how human needs would be better served by economic models based on caring. Most importantly, she provides practical proposals for new economic inventions--new measures, policies, rules, and practices--to bring about a caring economics that fulfills human needs. Like her classic The Chalice and the Blade, The Real Wealth of Nations is a bold and insightful look at how to create a society in which each of us can achieve the full measure of our humanity.

The Circle Way: A Leader in Every Chair

by Christina Baldwin Ann Linnea

An authoritative and accessible guide to this foundational form of collaborative decision-making Uses images, stories and step-by-step instructions to teach the basics of circle and explore it’s deeper meanings Written by two pioneers in reviving, standardizing and popularizing circle process More and more organizations are looking for alternatives to rigid, top-down hierarchy. Even the most old-school now realize that good ideas can come from anywhere and that fostering collaboration and group cohesion is vital to any healthy enterprise. But what approach can best create an environment that ensures clear speaking, compassionate listening, and the making of well-grounded decisions? The most ancient one: the circle. The circle was the form of original gathering that taught human beings how to create social patterns. All modern group processes open to collaboration or to flattening the hierarchy are based in some way on circle practices. Here two veteran practitioners offer a comprehensive guide to this foundational form of human interaction The Circle Way lays out the basics of circle conversation based on the original work of the coauthors, who have studied and standardized the essential elements of circle practice and have been implementing them in a variety of organizations for over fifteen years. It opens with a unique visual guide to circle and then presents both structure and story so that readers understand how these elements come into play and how they are interrelated and interactive. Baldwin and Linnea include detailed instructions and suggestions for getting started, setting goals, and solving conflicts. And they delve into the deeper aspects of circle, illuminating the profound transformation the process has on people who participate in it.

The 5 Disciplines of Inclusive Organizations: How Diverse and Equitable Enterprises Will Transform the World (The Five Inclusive Disciplines Series)

by Andrés T. Tapia Fayruz Kirtzman

A comprehensive new model for creating inclusive organizations, illuminating the vital role that inclusion plays in developing solutions to the critical social, environmental, and leadership challenges we face. Most organizational DE&I efforts are focused on changing individual behaviors. But unless you change the organizational structures-the practices, processes, and systems that surround and support individual behaviors-your change efforts will not take root. Structural inclusion makes behavioral inclusion stick. Andrs Tapia and Fayruz Kirtzman have found that five disciplines encompass the structures, mindsets, behaviors, and accountabilities required for creating inclusive organizations that will have transformational impact not only on their culture and people but also on society and the planet:1: Manage the Risk: know how to deal with the legal, reputational, and cultural risks of either doing the wrong thing, or not doing the right thing.2: Explode the Awareness: make sure leaders and employees are deeply informed about, and publicly committed to, the value of DE&I.3: Maximize the Talent Systems: ensure that leaders and managers display inclusive behaviors when they manage and optimize talent.4: Master the Logistics: integrate DE&I into operations in ways that lead to improved efficiencies. 5: See the Marketplace: expand to new consumer market segments, enhance cross culturally competent customer service, and form effective partnerships with overlooked communities.The authors provide assessment tools and case studies of organizations that have implemented each discipline, highlighting what worked and what tripped them up. And they take a wider view, showing how inclusive organizations practicing the five disciplines can address what they call society's four vital tasks: diversify leadership, eradicate polarization, achieve justice, and save the planet. This is a complete guide to how to make your organization a systematic, process-oriented engineer of change for the full range of your stakeholders.

Corporate Crime and Punishment: The Crisis of Underenforcement

by John C. Coffee Jr.

"Professor Coffee's compelling new approach to holding fraudsters to account is indispensable reading for any lawmaker serious about deterring corporate crime."—Robert Jackson, former Commissioner, Securities and Exchange Commission In the early 2000s, federal enforcement efforts sent white collar criminals at Enron and WorldCom to prison. But since the 2008 financial collapse, this famously hasn't happened. Corporations have been permitted to enter into deferred prosecution agreements and avoid criminal convictions, in part due to a mistaken assumption that leniency would encourage cooperation and because enforcement agencies don't have the funding or staff to pursue lengthy prosecutions, says distinguished Columbia Law Professor John C. Coffee. "We are moving from a system of justice for organizational crime that mixed carrots and sticks to one that is all carrots and no sticks," he says. He offers a series of bold proposals for ensuring that corporate malfeasance can once again be punished. For example, he describes incentives that could be offered to both corporate executives to turn in their corporations and to corporations to turn in their executives, allowing prosecutors to play them off against each other. Whistleblowers should be offered cash bounties to come forward because, Coffee writes, "it is easier and cheaper to buy information than seek to discover it in adversarial proceedings." All federal enforcement agencies should be able to hire outside counsel on a contingency fee basis, which would cost the public nothing and provide access to discovery and litigation expertise the agencies don't have. Through these and other equally controversial ideas, Coffee intends to rebalance the scales of justice.

I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze

by Deepak Malhotra

If you were a mouse trapped in a maze and someone kept moving the cheese, what would you do? In a world where most mice dutifully accept their circumstances, ask no questions, and keep chasing the cheese, Deepak Malhotra tells an inspiring story about three unique and adventurous mice—Max, Big, and Zed—who refuse to accept their reality as given.I Moved Your Cheese reveals what is possible when we finally discard long-held and widely accepted assumptions about how we should live our lives. After all, achieving extraordinary success, personal or professional, has always depended on the ability to challenge assumptions, reshape the environment, and play by a different set of rules—our own. But rejecting deeply ingrained beliefs is not easy. As Zed explains, "You see, Max, the problem is not that the mouse is in the maze, but that the maze is in the mouse."

Project Management Fundamentals: Key Concepts and Methodology

by Gregory T. Haugan PhD, PMP

Build on the Right Fundamentals for Project Management Success!To achieve success in any endeavor, you need to understand the fundamental aspects of that endeavor. To achieve success in project management, you should start with Project Management Fundamentals: Key Concepts and Methodology, Second Edition.This completely revised edition offers new project managers a solid foundation in the basics of the discipline. Using a step-by-step approach and conventional project management (PM) terminology, Project Management Fundamentals is a commonsense guide that focuses on how essential PM methods, tools, and techniques can be put into practice immediately.New material in this second edition includes:• A thorough discussion of agile project management and its use in real-life situations• Detailed explanations of the unique factors involved in managing service projects• An enhanced appendix on management maturity models• A new appendix on project communications and social networking• Expanded coverage of the triple constraints in PM, going beyond scope, schedule, and cost to include quality, resources, and risksAs a refresher for the experienced project manager or as a comprehensive introductory guide for the new practitioner, Project Management Fundamentals: Key Concepts and Methodology, Second Edition, is the go-to resource that delivers.

Culture Crossing: Discover the Key to Making Successful Connections in the New Global Era

by Michael Landers

Thrive in the multicultural communities where you work and livePeople, money, and information are flowing faster than ever across international borders, putting us all just one step away from a culture crash—that moment when you unintentionally confuse, frustrate, or offend someone from another culture. Are you struggling with trying to learn the customs, nuances, and hot buttons of every culture you might come into contact with? Michael Landers guides you toward a better solution: becoming aware of your own cultural "baggage." You'll learn to sidestep the knee-jerk reactions that can get you into trouble and develop the agility to adjust your behaviors and expectations as needed. Through a mix of entertaining and instructive stories, valuable insights, and eye-opening self-assessments, Culture Crossing offers an essential primer for improving all your interactions with people from any background.

World Class Diversity Management: A Strategic Approach

by R. Roosevelt Thomas Jr.

Globalization is transforming the very nature of our business relationships, decision-making processes, and interactions, making world-class diversity management more needed than ever before. But until now, the field of diversity had no established standard for evaluating best practices, or even agreement on fundamental philosophies, principles, and concepts. In this pioneering book, the world's leading diversity authority proposes a framework that will facilitate the development of a truly world-class standard for diversity management.R. Roosevelt Thomas begins by laying out his Four Quadrant model, which encompasses all core diversity strategies: managing workforce demographic representation, managing demographic relationships, managing diverse talent, and managing all strategic diversity mixtures. He analyzes the goals, motives, approaches, accomplishments, and challenges associated with each quadrant, as well as the paradigm or mindset that lies behind each quadrant's express purpose. Having laid out this broad range of strategies, Thomas shows how to realize them through the Strategic Diversity Management Process™, by far the most effective method for implementation. A detailed case study of CEO Jeff Kilt—a fictional composite of the many executives Thomas has worked with—effectively illustrates the complexities encountered when working with each of the Four Quadrant strategies in the real world. This book offers a comprehensive blueprint that will enable leaders to address any diversity issue (not just race or gender) in any setting, anywhere in the world. Most important, it proves that a world-class standard of diversity management is indeed a possible and achievable goal.

The Government Manager's Guide to Plain Language

by Judith G. Myers PhD

The ability to write well correlates highly with the ability to think well—to analyze information, weigh alternatives, and make decisions. Government managers must make instructions and policies clear to employees, give effective presentations, and communicate effectively with the public. In addition, government managers must model clear, effective writing for their staffs. A comprehensive chapter on using social media effectively and appropriately is included.

The Last Sinner: A Chilling Thriller with a Shocking Twist (A Bentz/Montoya Novel #9)

by Lisa Jackson

After over 9 million copies sold, evil comes full circle for Lisa Jackson's internationally revered Detectives Rick Bentz and Reuben Montoya. Father John is back to terrorize The Big Easy...and the sinners of New Orleans will repent...A LETHAL PAST . . . There are killers so savage, so twisted, that they leave a mark not just on their victims, but on everyone who crosses their path. For Detectives Bentz and Montoya, Father John, a fake priest who used the sharpened beads of a rosary to strangle sex workers, is one such monster.A DEADLY RETURN . . . Bentz thought he&’d ended that horror years ago when he killed Father John deep in the swamp. But now there are chilling signs he may have been wrong. A new victim has surfaced, her ruined body staged in deliberate, unmistakable detail. Either it&’s a terrifying copycat, or Father John, the detective&’s own recurring nightmare, has come back to haunt New Orleans.THE MOST PRIZED VICTIM FOR LAST . . . Another death, and another. Bentz is growing convinced that Father John isn&’t just back. He&’s circling closer, targeting those Bentz loves most. And this time, he won&’t be stopped until the last sinner has paid the ultimate price . . .

The Ghost Illusion

by Kat Martin

In this spine-tingling tale, New York Times bestselling author Kat Martin melds psychological thriller and ghost story as one woman&’s daring search for the truth tests the dividing line between life and death.If you need help, we are here for you. Eve St. Clair desperately needs help sorting reality from her fearful imaginings when ghostly voices seem to haunt the Victorian house in Sunderland, England, that she inherited from her uncle. Online research leads to a group that claims to offer just the aid she&’s seeking. But can Ransom King&’s handpicked team of investigators truly banish Eve&’s night terrors? Since the deaths of his wife and daughter, Seattle billionaire Ransom King has devoted himself to researching parapsychology and debunking the frauds who prey upon the bereaved. But Eve is a psychologist herself, clearly sane, and her sincerity is palpable. King senses a very real danger stalking the beautiful divorcée. As his interest in her case turns deeply personal, he will move heaven and earth to uncover the truth—no matter how shocking—and save the woman he loves.

It Happened on the Lake

by Lisa Jackson

In an intense, twisty, Hitchcockian standalone spin on Rear Window from #1 New York Times bestselling author Lisa Jackson, a woman returns to the Oregon town where a nightmare unfolded 20 years ago—and is waiting to engulf her again. For fans of J.T. Ellison, Paula Hawkins, Karin Slaughter, and Riley Sager. The huge Victorian house on Lake Twilight belongs to Harper Reed Prescott, as does the private island on which it sits. Harper wants little to do with either. Twenty years ago, Harper&’s grandmother died suspiciously while in her care, on the same night that Harper&’s boyfriend disappeared. His body was never found, and no charges were filed. But the rumors haven&’t faded. There have been other deaths, other accidents. All revolving around Harper and her family. Now Harper&’s marriage is over, her college-age daughter is estranged, and Harper just wants to sell the property and make a fresh start. Except returning to the lake has stirred everything up again. Whispers. Memories. And the persistent feeling that, as she gazes out at the houses across the water, she&’s being watched in turn. The whole town has always thought Harper has something to hide, and they&’re right. But she might have even more to fear . . .

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