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The People Equation: Why Innovation Is People, Not Products

by Deborah Perry Piscione David Crawley PhD

The People EquationEvery business leader knows that the key to growth is innovation—if you do what you've always done, you'll get what you've always got. Deborah Perry Piscione and David Crawley argue that ultimately the key to innovation is people. After all, creativity is a uniquely human function, something that can't be automated. So how do you design an organization so that it provides the elements that will bear new thinking and bring forth bold ideas? Through The People Equation.Based on examples from their consulting work and research into successful business practices, Perry Piscione and Crawley's The People Equation enables leaders to create a culture where psychological safety is a given, risk taking is embraced, and collaboration between highly competent people is nurtured. When experiments and new initiatives look promising, Perry Piscione and Crawley's Improvisational Innovation process provides a road map to quickly develop ideas and bring them to market. All this requires upending the usual organizational pyramid and instilling a completely new mindset throughout the organization.Perry Piscione and Crawley show that in our rapidly changing world, the top is not where the really disruptive ideas are going to come from. And if people are afraid to take chances, even fail, you're never going to get those ideas—playing it safe means you'll be out of the game. The People Equation provides you with a formula for exponentially increasing out-of-the-box thinking in your organization and multiplying your chances for greater growth and success.

The Autonomous Revolution: Reclaiming the Future We’ve Sold to Machines 

by Michael S. Malone William H. Davidow

The coauthors of the seminal book The Virtual Corporation describe how the rise of artificial intelligence and virtual environments are ushering in an epic cultural transformation—and how we can thrive in this new era.We are at the dawn of the Autonomous Revolution, a turning point in human history as decisive as the Agricultural and Industrial Revolutions. More and more, AI-based machines are replacing human beings, and online environments are gathering our data and using it to manipulate us. This loss of human autonomy amounts to nothing less than a societal phase change, a fundamental paradigm shift. The same institutions will remain—schools, banks, churches, and corporations—but they will radically change form, obey new rules, and use new tools. William H. Davidow and Michael S. Malone go deeply into the enormous implications of these developments. They show why increases in productivity no longer translate into increases in the GDP and how zero cost, one-to-many communications have been turned into tools for cybercrime and propaganda. Many of the book's recommendations—such as using taxes to control irresponsible internet behavior and enabling people to put their data into what are essentially virtual personal information "safety deposit boxes"—are bold and visionary, but we must figure out how we will deal with these emerging challenges now, before the Autonomous Revolution overcomes us.

The Antideficiency Act Answer Book

by William G. Arnold CCFM-A, CCA

Avoid Violations of the Antideficiency Act!Antideficiency Act (ADA) violations within both the financial and audit communities are now at an all-time high. Violations often result from a lack of knowledge about what is and what is not permissible under the law. The Antideficiency Act Answer Book is an easy-to-understand question-and-answer tool that guides you through all the rules associated with the Antideficiency Act and helps you detect and report violations in a timely manner.• Covers all aspects of the Antideficiency Act, from its history to common violations, penalties for violation, and reporting requirements• Includes the tools you need to help avoid Antideficiency Act violations• Plus! Includes an analysis of all the ADA reports collected by the Government Accountability Office, summarized by agency, appropriation, amount, and type of violation.

Fierce Resilience: Combatting Workplace Stress One Conversation at a Time

by Edward Beltran

Discover the science-based secrets to reducing workplace stress, building unwavering resilience, and achieving success through the power of conversation.Technology, isolation, and increasing demands for productivity are making the workplace a hotbed for stress-it's no surprise employees are abandoning traumatic workplaces in unprecedented numbers.Ed Beltran,the CEO of a powerhouse leadership communication company, believes the antidote to stressed-out workplaces starts with conversation.Beltran has developed a science-based model to reduce stress and help people build what he calls fierce resilience. By leveraging the power of conversations, individuals discover: their unique stressors master skills to neutralize stressors build unwavering resilience that elevates their emotional well-being.This is no ordinary self-help book. The transformative process of fierce resilience goes well beyond developing mere coping skills. It helps people take control of their emotional health, become more resilient, and build organizations with resilience as a core part of their DNA.

Ten Years to Midnight: Four Urgent Global Crises and Their Strategic Solutions

by Blair H. Sheppard

"Shows how humans have brought us to the brink and how humanity can find solutions. I urge people to read with humility and the daring to act."—Harpal Singh, former Chair, Save the Children, India, and former Vice Chair, Save the Children InternationalIn conversations with people all over the world, from government officials and business leaders to taxi drivers and schoolteachers, Blair Sheppard, global leader for strategy and leadership at PwC, discovered they all had surprisingly similar concerns. In this prescient and pragmatic book, he and his team sum up these concerns in what they call the ADAPT framework: Asymmetry of wealth; Disruption wrought by the unexpected and often problematic consequences of technology; Age disparities--stresses caused by very young or very old populations in developed and emerging countries; Polarization as a symptom of the breakdown in global and national consensus; and loss of Trust in the institutions that underpin and stabilize society. These concerns are in turn precipitating four crises: a crisis of prosperity, a crisis of technology, a crisis of institutional legitimacy, and a crisis of leadership.Sheppard and his team analyze the complex roots of these crises--but they also offer solutions, albeit often seemingly counterintuitive ones. For example, in an era of globalization, we need to place a much greater emphasis on developing self-sustaining local economies. And as technology permeates our lives, we need computer scientists and engineers conversant with sociology and psychology and poets who can code. The authors argue persuasively that we have only a decade to make headway on these problems. But if we tackle them now, thoughtfully, imaginatively, creatively, and energetically, in ten years we could be looking at a dawn instead of darkness.

The Power of Spirit: How Organizations Transform

by Harrison H. Owen

Forms and transforms in people, they become strong, focused, and vibrant-and wonderful things can happen. But when the spirit is down, nothing else seems to make a difference-because not too much happens. Many of us today find ourselves trapped in just such organizations. The spirit in our workplace, to say nothing of our own spirit, is getting a little tattered, showing the early stages of what Harrison Owen calls "Soul Pollution." Those in the advanced stages may find themselves plagued by exhaustion, high levels of stress, and the abuse of just about anything in sight, including spouses, substances, and fellow workers. So what is the secret to transforming organizations? The answer, says Owen, is simple: we must consciously be what we already are-natural, open, self-organizing systems. In The Power of Spirit, Owen examines the world of Spirit/Consciousness in organizations and offers help to those who find themselves dreading another day on the job in an organization seemingly bent on its own destruction, as well as the destruction of its members. He draws from what we are now learning about self-organizing systems to provides a practical application to the world of organizations, revealing the ways in which Spirit shows up in new, emergent organizational forms. Widely known for his Open Space Technology-a broadly used meeting management tool-Owen now pushes well beyond that surface appreciation and suggests deeper applications and implications, showing how what has been experienced in a typical "great meeting" with Open Space can actually be a 365-day-a-year reality. For all those interested in Spirit and spirituality, particularly in the workplace, individuals who are feeling down and out and buried by Soul Pollution in the workplace, and for current practitioners of Open Space Technology who are wondering what comes after a "great meeting"-The Power of Spirit will offer a pathway to positive transformation.

The Earned Value Management Maturity Model

by Ray W. Stratton PMP, EVP

The Earned Value Management Maturity Model® gives you the fundamental tools needed to build an effective Earned Value Management System (EVMS). This must-have resource makes earned value management easy by defining a maturity model and describing metrics to measure the health and efficiency of your EVMS. Discover valuable ways to improve your EVMS and achieve project success. Through point by point discussions, you will:• Gain fundamental knowledge of Earned Value Management (EVM)• Learn how EVM can be applied to a team, project, program, or organization• Understand how to define what your organization wants from its EVMS• Discover a five stage maturity model for EVMS implementation• Bring your EVMS in line with ANSI 748 guidelines• Review many real or imagined impediments to implementing EVM and how to overcome the real onesPLUS — You'll gain practical EVM experience through a comprehensive case study that follows a fictional company and newly hired project manager. By applying the EVM knowledge and skills covered in the book, the project manager illustrates the ease of implementing an effective EVMS!

Simple Truths of Leadership Playbook: A 52-Week Game Plan for Becoming a Trusted Servant Leader

by Ken Blanchard Renee Broadwell Randy Conley

Leadership legend and bestselling author Ken Blanchard returns with trust expert and thought leader Randy Conley to present a structured playbook based on the bestselling Simple Truths of Leadership.The companion playbook to Simple Truths of Leadership expands on the book's 52 essential principles of servant leadership and trust building. This structured playbook provides weekly prompts and exercises to help you track your progress toward your leadership goals. It focuses on one Simple Truth per week and includes: A summary of each Simple Truth A game plan for using each truth in your workplace, including thought-provoking questions and exercises to challenge your thinking and cause you to consider new ideas about leadership A Call to Action to Try It This Week With so much of today's workforce feeling disengaged from the work they do, it's critical for leaders to move away from self-serving methods and embrace servant leadership to put their followers' needs before their own. And by journaling alongside servant leadership principles, you will be able to turn the common sense behind these simple truths into common practice for you and your organization.

Corporate Social Investing: The Breakthrough Strategy for Giving & Getting Corporate Contributions

by Curt Weeden

Details a practical, 10-step plan that can create exciting new relationships between businesses and nonprofits Weeden's plan could generate an additional $3 billion a year in corporate support for vital causes, improving quality of life for millions, while at the same time bolstering corporate profits Offers essential advice for businesses planning their corporate social investing strategies and nonprofits seeking corporate support Corporate philanthropy is on its way out. A new concept called "corporate social investing"-which requires that every commitment of money and/or product/equipment/land which a company makes must have a significant business reason-is taking its place. The transition has implications to every business and nonprofit organization in America. This book provides the strategic plan for making the transition to corporate social investing. By following the practical steps described here, businesses and nonprofits can forge creative alliances that can boost corporate profits while at the same time providing added resources for schools, colleges, cultural organizations, civic groups, and other important charities. Weeden's breakthrough plan, based on his innovative concept of corporate social investing, has the potential to dramatically change the way businesses and nonprofits interact. If widely implemented, it could substantially increase corporate support for nonprofits, turning the tide against cutbacks, offering profound benefits to businesses, and revitalizing the essential services nonprofits provide.

Neal Whitten's Let's Talk! More No-Nonsense Advice for Project Success

by Neal Whitten PMP

Neal Whitten's Let's Talk! More No-Nonsense Advice for Project Success focuses on best project behaviors, by answering more than 700 insightful, personal, and sometimes sensitive questions on a broad range of topics from leadership, communication, and culture, to accountability, ethics, and conflict resolution. Following on the heels of Neal Whitten's No-Nonsense Advice for Successful Projects, this book offers more of the no-nonsense advice that has helped countless leaders and projects. This book is for those who aspire to become consistently effective leaders, project members, or employees and therefore become more valuable to their projects and organizations.

The Accidental American: Immigration and Citizenship in the Age of Globalization

by Rinku Sen Fekkak Mamdouh

The Accidental American advocates a bold new approach to immigration: a free international flow of labor to match globalization’s free flow of capital. After all, corporations are encouraged to move anywhere in the world they can maximize their earnings. People shouldn’t have to risk exploitation, abuse, even imprisonment when they try to do the same. Activist, journalist, and immigration expert Rinku Sen and organizer Fekkak Mamdouh examine the consequences of this injustice through Mamdouh’s own story. Born in Morocco, he was a waiter and union leader at Windows on the World, a restaurant in the World Trade Center, on September 11th. In the aftermath, facing a rising tide of anti-immigrant bias, Mamdouh and others formed the Restaurant Opportunities Center of New York to help their colleagues fight for decent jobs and fair treatment. The experiences of Mamdouh and his coworkers vividly demonstrate the human cost of our flawed immigration policies. Since September 11th, immigrants have increasingly been treated as presumptive criminals. As a counterpoint to these regressive, fundamentally un-American practices, Sen forcefully advocates more humane policies, coupled with proposals for reforming globalization so that all countries can more equitably benefit from a mobile labor force.

Leading with Joy: Practices for Uncertain Times

by Akaya Windwood Rajasvini Bhansali

In a time of increasing disconnection and uncertainty, Leading with Joy shows how leaders can reclaim their purpose and embrace joy in service of social transformation. Leadership that connects people and centers compassion and trust instead of competition and disconnection is needed more than ever before. There are plenty of manuals that show people how to manage organizations, but what is really needed in this moment is a book that shows us how to include kindness and inspiration within leadership. Leading with Joy promotes a courageous and compassionate approach to leadership that can sustain purposeful action and social change. This book takes the form of a series of vignettes about the authors' insights and stories, with reflection questions at the end of each one. Through these stories-which address topics such as workplace triumphs and lessons, family relationships, and even near-death experiences- Akaya Windwood and Rajasvini Bhansali illuminate different aspects of leadership, such as humility, forgiveness, and kindness, and invite leaders to respond to the current moment.The book draws on the authors' lived experiences as leaders, including their encounters with oppression, and their wisdom in principled leadership. They demonstrate how leaders can create conditions of abundance and well-being, which are necessary for long-term social transformation.

Federal Contracting Made Easy

by Scott A. Stanberry

Federal contracting . . . easy? With the fourth edition of Federal Contracting Made Easy, it is!Whether or not you consider federal contracting easy, it is certainly easier with this guide. Used successfully by thousands of contractors and feds, this book offers practical, hands-on, no-nonsense advice.Now in its fourth edition, Federal Contracting Made Easy lays out the entire federal contracting process in a readable and easy-to-understand style. This book covers how government procurement works, what you can do to cut though the red tape to speed your way to winning a contract, who the key players are, and tips for overcoming obstacles.New in this edition:• Discussion of government-wide acquisition contracts (GWACs)• Updates on women-owned small business• New status of service-disabled veteran-owned small business• Expanded list of relevant websites and resources• Introduction to the new System for Award Management (SAM)Whether you are about to enter the competitive world of federal contracting or have been bidding for contracts for years and are now looking for updated information and ideas, this is the book you need.The federal government awards billions of dollars in contracts for goods and services every year. This book will help you win a piece of that business.

Put Your Money Where Your Life Is: How to Invest Locally Using Self-Directed IRAs and Solo 401(k)s

by Michael H. Shuman

"As so many Americans feel powerless to confront a financial system designed to serve the few, Shuman offers us real choices: tools that align our lives with our values. That's power. I love this highly readable, timely, surprising book." —Frances Moore Lappé, author of Daring Democracy and Diet for a Small Planet Americans agree on very little these days, but red state conservatives and blue state progressives can agree on one critical point: Wall Street can no longer be trusted. Yet most of us continue to invest our money in the stocks and bonds of Fortune 500 companies, transferring our capital far from where we live and work. Local investing expert Michael Shuman offers another alternative. He shows how we can use two well-established—but rarely used—investment tools to keep our money close and get a return as good as or better than what we'd get investing in distant, indifferent corporations. Shuman explains the nuts and bolts of self-directed IRAs and solo 401(k)s and how they can be combined with other recently legalized local investing tools. He details how to set these accounts up, identify and evaluate a whole range of local investment opportunities, and make sure account holders stay on the right side of the law. While the book is written for people without a lot of investment experience—Shuman explains concepts like "liquidity" and "diversification" in simple terms—even if you're as experienced as Warren Buffett, this book will make you rethink everything you know about investing. With Shuman's expert advice, you can strengthen your investment portfolio and your community, neighborhoods, and schools at the same time!

Bringing Your Soul to Work: An Everyday Practice

by Cheryl Peppers Alan Briskin

EMPLOYEES TODAY are actively searching for more meaning in the workplace, for work that resonates with their being. How does one dare yearn for something more, when so many workplaces seem aligned solely with financial survival and profit making? How do we get work done amidst the demands and tugs on our soul? Bringing Your Soul to Work addresses these troubling questions in a way that provides a pathway for readers who want to bridge the gap between their spiritual and work lives. It honors readers' unique experiences and challenges them to think differently, aligning their actions with their hearts. Engaging, inspiring, and poetic, yet grounded in real life, this book is written by consultants who see the contradictions of the workplace firsthand. Using case examples, personal stories, inspirational quotes, visual images, reflective questions, and specific applications, it shows readers how to use their own experience to grapple with the gritty realities of the workplace. Throughout the book, readers are invited to consider the book's concepts in relation to their own unique situations and, in the case of the applications, to record their responses in writing. They then learn to construct meaning from their own experience, drawing on imagination and practice, as well as the specific circumstances of their work lives. Addressing what many feel but cannot say out loud, Bringing Your Soul to Work links ideas about soul to the realities of work in a unique way. For all those looking to increase their effectiveness at work and bring more feeling, imagination, and heart into their efforts with others, it will serve as a guide for creating something new and lasting.

We Can't Talk about That at Work! Second Edition: How to Talk about Race, Religion, Politics, and Other Polarizing Topics

by Mary-Frances Winters Mareisha Reese

In developing the skills necessary to engage in Bold, Inclusive Conversations around polarizing topics, we can acknowledge that these subjects are complex, that there are no simple answers, and that it takes time and practice to learn how to do it well.Politics, religion, race-we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace.In this second edition of We Can't Talk about That at Work!, best-selling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide and updated glossary, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics. Leaders and organizations can address sensitive subjects head on in a way that brings people together instead of driving them apart.

Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions

by Chip R. Bell

"Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results." —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, "If I had asked people what they wanted, they would have said faster horses." To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity. Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.

Shift into a Higher Gear: Better Your Best and Live Life to the Fullest

by Delatorro McNeal

Kick fear-based living to the curb and discover exactly how to manifest the life of your dreams!Is there another level of life that you want to live? Are there goals you've been struggling to achieve? It's time to stop settling for excuses and start achieving excellence! With nearly two decades of experience working with high achievers globally, peak performance expert Delatorro McNeal II is passionate about teaching people how to live life full throttle. As a motorcycle enthusiast, McNeal uses powerful biking metaphors to vividly illustrate how to reject the monotony of living on cruise control. Packed with interactive exercises, compelling questions, and thought-provoking analogies, this book teaches you the methodology and the psychology to bring the best out of yourself! Each of the twelve chapters starts with the word Shift and invites you to make a simple but profound change that will accelerate your results and expand the horizons of your possibilities. You'll discover how to• Lean into the curves of life and business • Sever your dependency on the "kickstands of life" • Put your weight into the changes you desire most • Steer the flow of your emotional states • Shift your core relationships to invite the right posse to your biker club• Drive defensively to avoid the potholes that stop most people from succeeding From the introduction all the way through to the conclusion, this book is a transformational seminar on paper. Join Delatorro McNeal as he takes you on the personal development journey of a lifetime.

Collaboration Begins with You: Be a Silo Buster

by Ken Blanchard Jane Ripley Eunice Parisi-Carew

Collaboration Begins with YouEveryone knows collaboration creates high performing teams and organizations—and with today's diverse, globalized workforce it's absolutely crucial. Yet it often doesn't happen because people and groups typically believe that the problem is always outside: the other team member, the other department, the other company. Bestselling author Ken Blanchard and his coauthors use Blanchard's signature business parable style to show that, in fact, if collaboration is to succeed it must begin with you. This book teaches people at all levels—from new associates to top executives—that it's up to each of us to help promote and preserve a winning culture of collaboration. The authors show that busting silos and bringing people together is an inside-out process that involves the heart (your character and intentions), the head (your beliefs and attitudes), and the hands (your actions and behaviors). Working with this three-part approach, Collaboration Begins with You helps readers develop a collaborative culture that uses differences to spur contribution and creativity; provides a safe and trusting environment; involves everyone in creating a clear sense of purpose, values, and goals; encourages people to share information; and turns everyone into an empowered self-leader. None of us is as smart as all of us. When people recognize their own erroneous beliefs regarding collaboration and work to change them, silos are broken down, failures are turned into successes, and breakthrough results are achieved at every level.

Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results

by Dana Gaines Robinson James C. Robinson Jack J. Phillips Patricia Pulliam Phillips Dick Handshaw

NEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people "jump to solutions" before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

Make Talent Your Business: How Exceptional Managers Develop People While Getting Results

by Jeannie Coyle Wendy Axelrod

Despite considerable investment in resources and tools, many companies struggle to meet the demand for the talent they require. Make Talent Your Business\u201d gets to the heart of the matter: Managers themselves are in the best position to help people learn from experience (the uncontested major source of development) and shows managers how to do it by using the five practices that work for managers who are exceptional at building talent. This set of practices goes well beyond the usual managerial coaching and performance management. It moves the focus from performance today to development of skills that truly "raise the game" of employees—skills such as in-the-moment judgment, customer relationship building and collaborative decision-making. Managers who grow talent enhance their own reputations and get better results, retain people, attract talent and make their organizations more agile and capable to deal with future challenges.

Getting Things Done When You Are Not in Charge

by Geoffrey M Bellman

You are not in charge and you want to make a difference: that is the dilemma. You may not know who is in charge in today's changing, temporary, and virtual organizations, but you know you are not! You are searching for ways to contribute through the work you do and gain some personal satisfaction in the process. This book can help you do just that. In this new edition of his classic book, Geoff Bellman shows readers how to make things happen in any organization regardless of their formal position. The new edition has been written for a wider audience, including people in both the for-profit and not-for-profit sectors, paid and volunteer workers, managers and individual contributors, contract and freelance workers. More than seventy percent of the material is brand new, including new examples, new chapters, new exercises, and much more.

The Disciplined Leader: Keeping the Focus on What Really Matters

by John Manning

What do the best leaders have in common? As president of MAP, John Manning should know. MAP has helped tens of thousands of top executives accelerate their leadership and management performance. Manning says the answer is one word: discipline. But for Manning, discipline has a very specific meaning. All leaders have scores of things they could do. But a disciplined leader is one who identifies and focuses on the Vital Few: the 20 percent of activities that will drive 80 percent of the results. And the results that are most important are those tied to the organization's most precious asset: its people.The Disciplined Leader offers fifty-two succinct lessons to help you home in on your own Vital Few in three critical areas: leading yourself, leading your team, and leading your organization. Each lesson comes with recommended tactics and practical "Take Action!" tips for implementing it, so there are literally hundreds of pieces of must-know, time-tested advice here. The chapters are self-contained, so you can read them in any order and come back to the ones that resonate with you—your own Vital Few! This is a hands-on, nuts-and-bolts guide to leadership practice that's built to inspire action, drive change, and achieve results.

Get to the Point!, Second Edition: Simplify, Sharpen, and Sell Your Message

by Joel Schwartzberg

Deliver razor-sharp points in all of your work communications! This updated classic enables you to captivate any audience, create meaningful impact, and make your words matter.Every time you communicate, you're trying to move someone to feel, think, and act. You're trying to make a point. But very few communicators-regardless of their purpose or position-know their points, have true points, or even understand what a point is, rendering themselves pointless.In this expanded second edition of the bestselling Get to the Point!, Joel Schwartzberg draws on his decades of experience as a strategic communications executive and public speaking coach to deliver a masterclass in high-impact communications for the digital age. The new edition features a substantial amount of new content, including surprising research, real-world insight, and actionable tips that meet the modern needs of professionals up and down the organizational chart.Using his trademark encouraging and often humorous voice, Schwartzberg helps you:•Understand the Power of Points: Learn how points outperform topics, themes, and observations.•Identify and Elevate Your Key Points: Create impactful speeches and slide presentations, emails and work chats, and Zoom and in-person meeting communications•Distill Complex Ideas: Transform complicated concepts into crystal-clear messages.•Boost Leadership Perceptions: Enhance impressions of competence and confidnce.•Hook Audiences: Start and finish with compelling openings and closings.•Tell Impactful Stories: Use stories, examples, and data in a way that highlights your points, not distract from them.•Conquer Public Speaking Jitters: Use proven techniques to stay calm and in control•Leverage AI Tools: Use artificial intelligence to support-not replace-effective communication•Avoid Common Pitfalls: Sidestep the landmines that derail most communicators.Whether you're a C-suite executive, salesperson, scientist, or student, Get to the Point! is a blueprint for evolving your written and spoken communications from informing to inspiring and pointless to powerful.Don't just share ideas and make an impression. Champion your points and make a difference!

The Power of Agency: Cultivating Autonomy, Authority, and Leadership in Every Role

by Judith H. Katz Frederick A. Miller

Take ownership of your work and unleash the power of agency in your organization!To help give employees the power, influence, and voice necessary to truly excel in their workplace, organizational development experts Miller and Katz reveal the importance of agency and offer practical advice on how to achieve it.With more knowledge workers entering the workplace, many are being stifled by traditional employee-manager relationships that hamper their ability to fully contribute and feel engaged at work. And in a constantly changing and competitive world of work, organizations must evolve to keep up with worker satisfaction or else face a decrease in performance and loss in talent.The solution? Enabling your employees to exercise their individual agency in the workplace. Through an actionable roadmap that highlights common pitfalls and practical steps necessary for establishing a culture of greater agency, this book will provide individuals, teams, managers, and leaders with concrete ways to clarify their current level of agency and identifies specific actions they can take to exercise greater agency.

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